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Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. • Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use, • Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics, • Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services, • Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle, • Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. • A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup, • Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence., • At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts, • Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer, • Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance, • High attention to detail, particularly where accuracy and compliance matter, • Comfortable working independently in a fully remote environment These will help you stand out from the pack: • Finance or legal background (e.g. professional services, company secretarial, tax), • Startup/scale-up experience, • Knowledge of shares and share schemes, • Experience working in a remote-first team, • Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Short take-home task — (we'll tell you what this involves upfront), • 45-minute skills based interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): • This job is remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our _. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards _. This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

About Allica Bank Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Role Description This role is responsible for getting these exciting products to market, and ensuring as many established businesses as possible can benefit from them. Working with the growth and product teams, the Cash Management Executive will identify opportunities, and make contact via telephone and email to convert customers to our business current account and savings offerings. Your key goal will be winning active new accounts, and as such you will be responsible for the full end to end onboarding journey, from identifying potential customers to delivering live, actively used accounts. The focus will be on new to Allica customers that are in our established SME target segment (minimum 12 months trading), with have cash balances (£50k+) that can benefit from our savings rates. Our Cash Management Executive will work with the whole of Allica – including relationship management teams, product, marketing, and operations to ensure that prospective customers receive exemplary customer service and a great first impression of Allica Bank. It is vital that our Cash Management Executive is very confident and capable of remote sales to SMEs by telephone. They should also be strong stakeholder managers with a focus on customer outcomes and delivering value for both Allica Bank & their customers. Principal Accountabilities Able to clearly communicate Allica’s value proposition to decision makers (eg Owner, Director, FD) in our target customer market. Working with lists of prospects of variable intent to generate high quality business current account and savings opportunities. Understanding our onboarding process and requirements. Supporting customers and prospects through this process to quickly and smoothly open and actively use their current and savings accounts, delivering a great customer experience that will drive a deeper relationship with our customers. Typically being the first Allica Bank representative that SMEs speak to, so always being professional, courteous and friendly. Proactively learning our products and criteria over time, so that you can identify opportunities, becoming ever more efficient and effective at engaging and qualifying prospects and converting them to active customers. Gaining feedback from customers and prospects on potential future features they need and want from their bank and bank account, following through and feeding these into the Product teams. Working with our Marketing and Data teams to feedback your learnings from customer interactions, helping us to drive ever better customer outcomes, targeting, segmentation and messaging. Delivering the business plan for your role, and actively managing your objectives and personal development plan. Making your colleagues proud that you represent Allica, by ensuring excellent service for our SME customers, prospects and advisors. Working closely and collaboratively with all areas of Allica to ensure a seamless and professional service is always provided. Complying with all mandatory policies, and adherence to operational procedures to maintain internal controls. Personal Attributes & Experience You will have a proven track record in telephone-based lead generation with established SMEs (typically 5-250 employee firms), using established business development skills to build relationships with prospects and convert to Allica Bank customers. You will have excellent interpersonal and communication skills, together with evidence of outperformance in similar roles through earning customer and colleague trust. You will evidence a track record of working in fast paced environments, dealing with change well and showing an adaptable approach to deliver on the organisation’s goals. You will demonstrate the ability to work collaboratively with specialist colleagues such as Relationship Managers, Operations, KYC/B and underwriters, to deliver a positive outcome for our customers. You’ll have a proven track record of exceeding targets, providing excellent customer service generating new income opportunities and always considering risk and reputation when making decisions or finding solutions. A good understanding of SME financial products (eg payments, lending, accounting, CRM), and ideally specific expertise in business current accounts. Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind: Full onboarding support and continued development opportunities Options for flexible working Regular social activities Pension contributions Discretionary bonus scheme Private health cover Life assurance Family friendly policies including enhanced Maternity & Paternity leave Don’t tick every box? Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you! Flexible working We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate. Diversity We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.

The Role PebblePad and myday help universities create meaningful digital learning experiences and connected campuses. PebblePad enables institutions to support authentic assessment, professional development, and reflective learning through portfolio-based pedagogy. myday provides the digital campus platform that connects students with the services, systems, and communities that shape their university experience. Together, we partner with universities globally to improve student success, engagement, and employability. We are looking for a commercially focused Customer Success Manager who can strengthen institutional partnerships, drive adoption, and unlock expansion opportunities. This is a commercially focused Customer Success role, with responsibility for both customer outcomes and revenue growth. This role will drive retention, expansion, and strategic growth across a portfolio of education customers in the EMEA region. You will act as the primary strategic partner for institutions, ensuring they realise value from PebblePad and myday while identifying opportunities to expand usage across faculties, departments, and institutional initiatives. Success in this role is measured through renewals, account growth, product adoption, and long-term customer advocacy. About You We are looking for someone who combines commercial thinking with strong relationship skills and an understanding of education. You will be comfortable engaging senior university stakeholders while identifying opportunities to grow partnerships. You will be proactive, commercially curious and confident in taking ownership of your accounts. You will enjoy understanding a customer's wider goals and finding ways to connect those goals to the value our products can provide. Must-Have Experience • 3+ years' experience in Customer Success, Account Management, Strategic Account Management, Commercial Partnerships or a similar customer-facing commercial role., • Proven experience managing and growing a portfolio of SaaS accounts., • Demonstrable experience contributing to or owning renewals, retention and/or expansion revenue., • Experience managing complex accounts with multiple stakeholders and decision-makers., • Strong stakeholder management skills, with experience engaging senior-level contacts., • Proven ability to identify customer needs, risks and commercial opportunities., • Excellent communication, presentation and relationship-building skills., • A strong commercial mindset and understanding of revenue and retention drivers., • A proactive, organised and accountable approach to managing a portfolio of customers., • Comfortable using data, customer insight and performance metrics to inform priorities and decisions., • Ability to navigate complex organisations. Nice-to-Have Experience • Experience working with universities, colleges or the wider education sector., • Experience managing accounts across multiple products or solutions., • Experience developing customer advocates, case studies, references or conference speakers., • Understanding of higher education priorities such as student experience, employability, digital transformation, curriculum development or professional identity., • Experience working with customers across multiple countries. Key Responsibilities • Account Ownership & Commercial Growth, • Own a portfolio of university accounts across EMEA, • Drive renewals and expansion revenue across PebblePad and myday, • Develop strong account plans for each customer, identifying opportunities, risks and strategic priorities., • Identify and develop opportunities for:, • Faculty-level expansion, • Additional programmes or departments, • Cross-product adoption (PebblePad ↔ myday), • Institutional strategic initiatives, • Proactively identify opportunities to increase the value customers receive from our products., • Partner closely with Sales to convert key expansion opportunities into revenue, • Maintain a clear understanding of the commercial position, renewal status, risks and growth potential of each account. Strategic Customer Partnership Act as a strategic partner and trusted advisor, helping customers identify opportunities to maximise the value of their investment. • Build trusted relationships with senior stakeholders including:, • CIOs, • Directors of Digital Education, • Learning & Teaching leaders, • Student Experience leadership, • Support institutions in aligning PebblePad and myday with strategic priorities such as:, • Employability and professional identity, • Competency-based education, • Digital student experience, • Curriculum redesign Adoption & Value Realisation • Work with customers to develop adoption strategies and increase engagement across their institution., • Ensure customers achieve measurable value from PebblePad and myday, • Monitor product adoption and engagement, • Identify risks early and implement success plans, • Lead business reviews demonstrating impact and outcomes Customer Advocacy • Build strong relationships that encourage customers to actively advocate for PebblePad and myday. Identify opportunities for:, • Case studies, • Conference presentations, • Peer-to-peer references, • Support the broader PebblePad community through engagement and knowledge sharing Cross-Functional Collaboration • Work closely and collaborate with the following internal teams to ensure customers receive a consistent and high-quality experience., • Sales, • Product, • Professional Services, • Demand Generation, • Share customer insight across the business and provide feedback on product development and market trends, • Support institutional pilots and strategic initiatives Key Metrics for Success • Net Revenue Retention, • Gross Revenue Retention (GRR), • Non-Recurring Revenue (Professional Services), • Expansion revenue, • Product adoption and engagement, • Customer satisfaction and advocacy Skills & Approach We're looking for someone who is: • Commercially curious – naturally looks for ways to create additional value for customers and grow accounts., • Customer-focused – genuinely motivated by helping customers achieve their goals, rather than simply managing the relationship., • Proactive – anticipates customer needs and risks rather than waiting for issues to arise., • Strategic – understands the wider institutional context and connects our products to customer priorities., • Confident and credible – comfortable engaging senior stakeholders and challenging customers constructively when appropriate., • Collaborative – works effectively across Sales, Product, Professional Services and Demand Generation., • Organised and accountable – able to manage competing priorities across a portfolio of complex accounts., • Curious and adaptable – willing to learn, ask questions and develop a strong understanding of our products, customers and market., • Relationship-driven – builds trusted, long-term partnerships and understands the importance of customer advocacy. Why Join PebblePad • Work with leading universities globally, • Be part of a mission-driven company improving learning and student experience, • Help shape the future of digital education and campus engagement, • Join a collaborative and passionate team working at the forefront of EdTech innovation, • Work in a role where you can have a direct impact on customer outcomes and business growth. What Success Looks Like in Year One • Strong relationships established with key accounts, • Account plans for every single account including opportunities for expansion and mitigation plans for risks, • >95% renewal of existing ARR, • Expansion of PebblePad or myday into additional faculties or programmes >110% Net Retention Revenue, • Increased institutional adoption and engagement, • Development of customer advocates and case studies Additional Information The role is full time and remote. Some travel will be required to customers, conferences, and company events. As an international organisation operating across multiple time zones, occasional work outside standard business hours will be required to support our global customers and teams. We believe in inclusion and diversity and are proud to be an equal opportunities employer.

Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. The Customer Experience Engineer – Technical (CXE-T) is a post-sales technical subject matter expert responsible for scaling deep product adoption through 1:many technical enablement, structured Proof of Concepts (PoCs), and high-impact technical assets. Unlike traditional program or lifecycle roles, this position is focused on technical depth and applied architecture guidance. The CXE-T designs and delivers scalable technical sessions, builds reusable PoC frameworks, produces advanced technical recordings and blogs, and serves as an escalation point for non-support Solutions Engineering–type questions across customer cohorts. This role amplifies impact across large customer populations through structured enablement systems, while occasionally leading targeted 1:1 workshops for high-impact customers or strategic technical initiatives. 1:Many Technical Enablement Design and deliver advanced technical sessions (webinars, live builds, architecture deep dives, workshops) for platform, DevOps, security, and engineering audiences. Create structured enablement series aligned to customer maturity stages (e.g., secure SDLC, supply chain hardening, container governance). Develop repeatable technical learning paths that drive adoption beyond initial onboarding. Structured PoCs & Applied Architecture Design scalable PoC frameworks that customers can adopt independently or via cohort-based execution. Define technical success criteria and evaluation benchmarks for common adoption scenarios (e.g., policy enforcement, image integrity, SBOM visibility, secure pipelines). Translate Docker capabilities into practical architectural patterns customers can implement. On exception, lead 1:1 customer workshops or guided PoCs for complex or high-value technical initiatives. Technical Content & Thought Leadership Produce deep technical assets: Recorded walkthroughs Architecture reference guides Advanced implementation blogs Reusable demo environments Build assets that directly support customer journey stages and remove common technical blockers. Act as a field-informed voice into Product and Engineering, surfacing real-world technical friction. Technical Advisory & SE/SA Overflow Support Serve as a subject matter expert for non-support technical questions that exceed standard documentation. Provide architectural guidance across: Secure build pipelines Software supply chain integrity Container security and governance AI/ML workload governance (where applicable) AI agent architecture patterns: isolated execution environments, MCP policy enforcement, model artifact provenance Partner with Sales Engineers and Post-Sales teams to ensure technical continuity without owning deal cycles. You are a deeply technical practitioner who enjoys teaching, systematizing expertise, and scaling architectural excellence across customer populations. You prefer building reusable technical systems over repetitive 1:1 firefighting, but can step into consultative workshops when required. Required 5+ years in Solutions Engineering, Technical Account Management, DevOps, Platform Engineering, or similar technical roles. Strong hands-on expertise in: Docker and container ecosystems Secure software supply chain practices CI/CD pipelines and modern cloud-native architecture Experience designing and executing structured PoCs with defined success criteria. Ability to present complex technical topics clearly to senior engineering audiences. Strong written communication skills; experience producing technical blogs or deep technical content. Preferred Hands-on experience with AI/ML development workflows, including model packaging, dependency management, reproducibility, and governance considerations within containerized environments. Practical Experience with AI coding agent runtimes and sandboxed execution environments (e.g., agent isolation, MCP tool governance) Familiarity with Docker SBX and MCP Gateway as enterprise controls for agentic AI workloads Familiarity with secure software supply chain practices, including SBOM generation and consumption, artifact signing, provenance (e.g., SLSA concepts), vulnerability management, and policy enforcement. Deep understanding of the container image lifecycle, including build optimization, image hardening, base image strategy, registry governance, promotion workflows, and lifecycle management from development through production. Practical experience implementing or advising on Secure Software Development Lifecycle (SSDLC) practices, including secure build pipelines, policy-as-code, compliance controls, and DevSecOps integration. Exposure to governance frameworks or regulatory models impacting modern development environments (e.g., NIST guidance, EU AI Act, internal enterprise policy frameworks). Experience designing reusable lab environments, demo frameworks, or reference architectures for engineering audiences. Background in Platform Engineering, DevSecOps, or Security Architecture roles where architectural decisions directly influenced developer experience and risk posture. Primary Goal: Build product mastery, understand recurring customer friction patterns, and identify high-leverage enablement opportunities. Deeply immerse in Docker platform capabilities across security, supply chain, governance, and developer workflows, with particular focus on AI Gov and MCP Gateway as emerging customer conversation areas ahead of GA. Review existing CXE, SE, and Post-Sales materials to identify: Common architectural blockers Repeated SE/SA escalation themes Gaps in advanced technical documentation Shadow live enablement sessions and recent PoCs to understand maturity gaps. Audit current technical assets (recordings, demos, blogs) for depth and reusability. Define 2–3 high-impact technical themes where scalable enablement can reduce friction. Outcome by Day 30: Clear map of recurring advanced technical questions. Identified priority PoC/use-case patterns to formalize. Proposed first scalable technical asset or session outline. Primary Goal: Launch repeatable technical enablement and codify structured PoC frameworks. Design and deliver at least one advanced 1:many technical session (live or recorded). Build a structured PoC framework for a priority adoption scenario: Defined success criteria Clear architectural reference pattern Reusable demo environment or walkthrough Publish at least one deep technical asset (e.g., advanced blog, architecture guide, recorded lab). Establish lightweight intake process for non-support technical advisory questions. Partner with SE/Post-Sales to ensure technical consistency across pre- and post-sales. Outcome by Day 60: At least one repeatable enablement session running. One codified PoC pattern reusable across customer cohorts. Measurable reduction in repeated advanced technical questions in a target area. Primary Goal: Operate as the recognized post-sales technical authority and multiplier. Deliver a structured enablement series aligned to a customer maturity theme (e.g., secure pipelines, governance implementation). Expand PoC frameworks into reusable “customer-ready” kits. Develop a technical content backlog aligned to customer journey stages. Contribute field-informed feedback to Product and Engineering based on: Architectural friction Governance gaps Adoption blockers On exception, lead 1:1 advanced workshop or guided PoC for a high-impact customer use case. Outcome by Day 90: Demonstrable lift in technical adoption across a defined customer cohort. Library of scalable technical assets supporting key journey stages. Recognized internally as the go-to SME for advanced post-sales architecture questions. Docker does not offer visa sponsorship for this role. Compensation & Equity EU: €70,700K – €101K + equity Perks Freedom & flexibility; fit your work around your life Designated quarterly Whaleness Days plus end of year Whaleness break Home office setup; we want you comfortable while you work 16 weeks of paid Parental leave (after 6 months of employment) Technology stipend equivalent to $100 USD net/month PTO plan that encourages you to take time to do the things you enjoy Training stipend for conferences, courses and classes Equity; we are a growing start-up and want all employees to have a share in the success of the company Docker Swag Medical benefits, retirement and holidays vary by country Remote-first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. #LI-REMOTE

At BrightOrder, we power the fleets that keep the world moving. Our EMDECS platform and connected hardware solutions help operators run smarter, safer, and more profitably. As we scale across international markets, retention and customer growth are mission-critical. This role is not about maintaining accounts. It’s about protecting recurring revenue, strengthening relationships, and turning risk into opportunity. We’re looking for a high-energy, commercially minded Customer Success & Retention Specialist who thrives in conversations that matter. You will own renewals, manage cancellation conversations, proactively engage at-risk customers, and ensure we consistently deliver measurable value. If you remain composed under pressure, don’t shy away from difficult discussions, and see churn as a challenge to solve — this role is for you. • Manage renewals from 90 days pre-expiry through to signature, • Lead renewal conversations with confidence and commercial clarity, • Execute save strategies for at-risk accounts, • Reduce churn through structured, proactive engagement, • Conduct regular outbound health-check and renewal calls, • Handle inbound support and cancellation calls professionally, • Identify upsell and expansion opportunities, • Build trusted relationships across customer accounts, • Take ownership of issues end-to-end — no open loops, • Collaborate with Product, QA, and Development teams via HubSpot and Jira, • Monitor customer health scores and KPIs, • Identify churn signals early, • Use AI tools (ChatGPT, HubSpot AI, Copilot, Fin.AI) to improve communication, reporting, and efficiency, • Retention Impact – You consistently achieve renewal and retention targets, • Outreach Discipline – You maintain strong proactive call cadence, • Save Performance – You successfully recover cancellation requests and rebuild trust, • Customer Confidence – Customers feel heard, supported, and valued, • Operational Excellence – Your processes are structured, organised, and measurable, • 3–5 years’ experience in Customer Success, Account Management, or SaaS retention roles, • Proven experience leading renewal and cancellation conversations, • Strong commercial instinct and confidence discussing contracts, pricing, and value, • High emotional intelligence and resilience under pressure, • Excellent time management in a fast-paced environment, • Fluency in English (additional European languages an advantage), • Experience with HubSpot, Jira, or similar CRM tools, • Practical use of AI tools to improve productivity and communication, • Self-starter mindset in a fully remote environment We value ownership, accountability, and clarity. We don’t avoid hard conversations. We solve them. We move quickly, stay organised, and support each other. If you’re reading this and thinking, “I want responsibility and measurable impact,” keep going. • 100% Remote - Work from anywhere in the UK, • Competitive salary: £35,000–£45,000 GBP, • Performance-linked compensation tied to renewal KPIs, • Growth culture - Mentorship and internal mobility, • Access to cutting-edge AI tools, • Private healthcare contribution, • Pension contribution, • Generous annual leave plus bank holidays If this sounds like you, don’t just apply, show us why. Tell us why you thrive in high-accountability environments and how you approach renewals, retention, and difficult conversations. At BrightOrder, we don’t hire passengers, we hire builders who protect revenue and raise the bar.

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: The Manager of Customer Success Management (CSM) will report to the Director of Customer Success, working collaboratively to achieve company goals and advance customer success initiatives across the Enterprise segments. As a leader within the Customer Success organization, this role will partner closely with cross-functional teams to support and scale the CSM function. The ideal candidate brings strong people management skills, experience operating in high-volume, scaled customer environments, and a focus on driving efficient, data-informed customer engagement, retention, and growth strategies. What you’ll do: Leadership and People Management: • Build, lead, and mentor a team of CSMs supporting Enterprise customers, • Foster a collaborative, high-performance, and customer-centric culture, • Provide coaching, performance management, and career development support, • Drive accountability through clear goals, metrics, and regular feedback Segment Strategy and Execution: • Partner with Customer Success and cross-functional leaders to define segment-specific strategies, • Execute programs tailored to Enterprise customer needs, • Design and operationalize engagement models, • Ensure consistency in customer journeys while adapting for segment nuances Customer Management: • Maintain visibility into adoption, health scores, and engagement metrics across the portfolio, • Guide the team in identifying churn risks and expansion opportunities, • Drive proactive outreach and intervention based on data insights, • Support account reviews and leverage segment-level insights to improve outcomes Client Engagement and Advocacy: • Ensure strong stakeholder relationships across Enterprise accounts, • Deliver consistent value through interactions, • Capture and synthesize customer feedback to inform internal teams, • Act as the voice of the customer to influence product and go-to-market strategy Retention and Growth: • Collaborate with Sales, Product, and Marketing to drive adoption and expansion, • Support renewal strategies and improve retention outcomes across segments, • Leverage data to contribute to accurate forecasting and pipeline visibility, • Identify and scale growth opportunities within the Enterprise base Operational Excellence: • Implement and refine processes that enable scale and efficiency, • Improve team productivity through tooling, automation, and best practices, • Standardize workflows and reporting for consistency and visibility, • Monitor industry trends and evolve engagement strategies accordingly What we're looking for: • 4+ years of experience in Customer Success, Technical Account Management, or related fields, • Prior people management experience with a track record of developing high-performing teams, • Experience supporting Enterprise or high-ARR customer segments, • Experience with high-touch customer success models, • Background in Cybersecurity, DevOps, or a related technical domain preferred, • Strong operational mindset with experience building or optimizing processes, • Proven ability to drive retention and growth in a metrics-driven environment, • Excellent communication and interpersonal skills across diverse audiences, • Bachelor’s degree in a relevant field; advanced degree preferred, • Currently located in the United Kingdom Compensation: up to £150,000 base salary + bonus (depending on experience) If your experience is close but doesn’t fulfill all requirements, please apply. Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring “Guardians'' with unique backgrounds, perspectives, and experiences. We live and breathe our company values: • We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better., • We have a bias for intentional action — We prioritize, plan, try things, and fail fast., • We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey., • We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: • Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs., • Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!)., • 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck., • ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset., • 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with _. ©2026 Chainguard. All Rights Reserved.

VP, Customer & Solutions About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: WeWork HQ, Waterloo, London - Hybrid (At least once per week) Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + UK iProov Benefits We are looking for an experienced customer leader to build and scale our Customer Success and Solutions Engineering organisations. This role is responsible for ensuring customers achieve outstanding outcomes from our platform while equipping our commercial teams with world-class technical expertise throughout the sales cycle. You will lead two critical functions; Customer Success and Solutions Engineering, creating a seamless journey from prospect through deployment, adoption, expansion and renewal. As a member of the Revenue Leadership Team, you will help shape our customer strategy, improve operational excellence and build scalable processes that support our continued growth. How you can make an impact Within 12 months you will have: • Built a high-performing Customer Success organisation with clear operating rhythms., • Improved customer adoption and health metrics., • Increased Gross and Net Revenue Retention., • Established a scalable Solutions Engineering function with consistent global standards., • Improved technical win rates and proof of concept success., • Created stronger alignment across Sales, Product, Customer Success and Engineering., • Developed future leaders within both organisations. What we would like to see from you Customer Success • Build and lead a high-performing Customer Success organisation., • Define the customer lifecycle from onboarding through renewal., • Drive customer adoption, value realisation and long-term success., • Develop customer health scoring and success planning., • Improve Gross Revenue Retention (GRR) and Net Revenue Retention (NRR)., • Build executive sponsorship programmes with strategic customers., • Develop customer advocacy, references and case studies. Solutions Engineering • Lead and develop the global Solutions Engineering function., • Establish consistent pre-sales processes, standards and best practices., • Coach and develop technical leaders and individual contributors., • Improve demo quality, proof of concept execution and technical win rates., • Ensure strong alignment between Sales, Product and Engineering. Leadership & Operations • Build a scalable operating model across Customer Success and Solutions Engineering., • Define KPIs, reporting and operational dashboards., • Partner closely with Product to ensure customer feedback influences roadmap decisions., • Collaborate with Sales leadership to improve handovers and customer experience., • Build career paths, coaching frameworks and succession plans across both teams. Experience • 10+ years in enterprise SaaS., • Experience leading Customer Success organisations., • Experience managing or partnering closely with Solutions Engineering teams., • Proven track record of improving customer retention and expansion., • Experience building teams, processes and operating models., • Comfortable engaging with executive stakeholders, including CIOs, CISOs and CTOs. Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to careers@iproov.com

About Us: Trusted and loved by 25 million educators, students, and families worldwide, Seesaw is the only elementary learning experience platform, offering a suite of award-winning tools, resources, and curriculum for teachers to deliver joyful, inclusive instruction. Through interactive lessons, digital portfolios, and two-way communication features, Seesaw keeps everyone in the learning loop by providing continuous visibility into the student's learning experience to support and celebrate their learning. Our Mission: Seesaw’s mission is to provide every elementary student with joyful and connected learning experiences that lay the foundation for success in life. Your Team: CSMs at Seesaw work directly with customers to drive value for educators in a hands-on way. You’ll also collaborate cross functionally with our sales, support, product and engineering, content and finance teams on escalating issues, discovering trends, and more. Your Role: An enterprise CSM at Seesaw owns post-sales relationships with enterprise Seesaw accounts to ensure we are delivering on the value and promise that Seesaw is being used to its fullest potential. Not only should we be delivering on the value throughout the year, but renewing the learning loop success with Seesaw. CSMs at Seesaw understand how to serve and sell into the K-12 education market. Your Responsibilities: • Manage a portfolio of our largest district partnerships, • Own the renewal and expansion process for your portfolio, • Lead consultative meetings with key district stakeholders using data, • Develop strategy for each account, identifying expansion targets and cancellation risks Requirements: • Proven experience managing the full customer lifecycle, from onboarding through renewal and expansion, • A minimum of 5 years of demonstrated success in a quota-carrying, customer-facing position, • A background in educational technology is preferred, or a comparable combination of education and professional experience serving the UK, MENA, and other surrounding regions, • Adaptable and skilled at managing change, maintaining strong performance and focus in a dynamic environment, • Ability to travel up to 25% of the time is required for this role, • Must be located and legally authorized to work in the United Kingdom Compensation & Benefits: Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package at Seesaw. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Seesawers. It is our expectation that the majority of candidates who are offered roles at Seesaw will land well within our salary ranges based on these factors. Seesaw cares about building a diverse and inclusive team to better advocate for the needs of our incredibly diverse K-12 users. We prioritize work-life balance and actually walk the walk — we care a lot about our work, but care more about our employee's well-being. We encourage everyone to work at a sustainable pace and have a flexible vacation policy that people actually use. Seesaw provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religious creed, color, sex, sex stereotype, gender, gender identity/gender expression/transgender, national origin, ancestry, physical or mental disability, medical condition, genetic information/characteristics, marital status/registered domestic partner status, age, sexual orientation, or military or veteran status. In addition to federal law requirements, Seesaw complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Seesaw is committed to protecting your personal data. Learn more about the personal information we collect, how we use it, and how to exercise your rights here:_ Our company participates in E-Verify.

Plant Manager North London | Service Focused Store Up to 33k salary ! Join a leading UK garden centre retailer and grow your horticultural career! Zachary Daniels Retail Recruitment is proud to partner with one of the UK's most respected garden and home retailers. We're looking for a passionate and knowledgeable Horticultural Manager to lead the plant and outdoor living department an amazing store in the local area. This is an excellent opportunity for an experienced horticulture professional to step into a key leadership role with a business known for high standards, expert service, and a loyal customer base. What We're Looking For: A genuine passion for plants and horticulture - you're the go-to expert for everything green and growing. Previous experience in a garden centre or plant retail environment. Strong commercial acumen - you understand how to maximise sales while delivering excellent customer service. A hands-on, motivational leadership style with experience managing and developing a team. Key Responsibilities: Lead the horticulture department, ensuring exceptional plant quality, stock availability, and inspiring displays. Drive commercial success by optimising product range, promotions, and layout. Recruit, train, and lead a knowledgeable team passionate about customer service and gardening. Maintain outstanding visual standards and ensure full compliance with health & safety policies. Deliver an engaging and informative customer experience, sharing your plant knowledge and advice with enthusiasm. What's In It for You: £33,000 plus benefits and reviewed regularly based on performance. Join a well-established, customer-focused retailer during a time of growth and opportunity. Work in a supportive environment where your horticultural expertise is truly valued. If you're a horticulture professional ready to take your career to the next level, we want to hear from you! Apply now with your full CV to be considered for this exciting opportunity. Zachary Daniels specialises in retail management and horticulture recruitment. BH36816 TPBN1_UKTJ

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. As a Customer Success Manager (CSM), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment. You will play a crucial role in developing a trusted advisor relationship with customer executive sponsors while establishing measurable goals & KPIs.This role is both commercial and technical, our Customer Success team is measured on Net Dollar Retention. You will be responsible for managing a portfolio of Corporate & Enterprise accounts. Develop clear Success & Value Realisation plans, managing champions and aligning stakeholders to deliver business outcomes for the customer. Navigate through multiple departments within an organisation to expand use cases and the business value of Pigment. Driving ARR and reducing risks across your portfolio. Oversee customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption Deliver awe-inspiring presentations; provide recommendations on insightful best practices, and structure creative solutions to optimize engagement. Lead the development of the Pigment community through thought leadership, events, and developing best practices. Develop deep product expertise and creativity, working closely with our product team on the product vision and roadmap. You have significant experience in customer success, account management, or a similar role within a software/SaaS company. You have a proven track record of effectively managing a broad range of Corporate and Enterprise accounts, driving customer adoption, satisfaction, renewals, and expansion. You have experience with AI customer engagement strategies, automation technologies and platforms. You have a strong commercial mindset with the ability to take full ownership of revenue on the book of business, including renewals and expansion. You have curiosity in new technology adoption and enjoy working with best in class Products. You have excellent analytical skills to interpret customer data, identify trends, and uncover opportunities for growth and risk mitigation. You have outstanding communication and interpersonal skills, with the ability to build rapport and maintain strong relationships with customers at all levels. You are results-oriented with a proactive and strategic approach to problem-solving in a fast-paced, dynamic environment. Fluent in English. You are self-motivated and adaptable, with the ability to work both independently and collaboratively within cross-functional teams. Competitive package Stock options to ensure you have a stake in Pigment's growth Bike2work scheme – save on a new bike and gear while commuting the greener way Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High-end equipment (based on stock/availability) to do your work in the best conditions Remote-friendly environment • Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organisations, • Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet, • Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community, • Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission, • Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our _.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Swanky We’re Swanky, a fast-growing global ecommerce agency. We design, build, and grow Shopify Plus stores that convert. Our clients are ambitious brands, and we help them thrive with world-class Shopify solutions. About the Role We’re looking for a Full Stack Shopify Developer to lead on complex technical solutions, architecture, and client-facing discovery. You’ll be a trusted technical authority—guiding projects from scoping through delivery, ensuring technical governance, and mentoring developers within the team. Your day-to-day could involve architecting custom Shopify apps and Checkout Extensions, designing scalable theme builds, integrating APIs, or advising on technical risk during discovery sessions. You’ll also help shape our development standards, conduct code reviews, and support the Director of Technology in defining our technical roadmap. Responsibilities • Lead technical discovery, solution design, and architecture for client projects., • Build, test, deploy, and maintain robust Shopify apps, themes, and integrations., • Define and uphold technical governance across multiple projects., • Mentor and support developers, conducting reviews and fostering professional growth., • Collaborate with project managers and client stakeholders to scope complex technical requirements., • Contribute to product and process improvement across the agency. About You You thrive in a fast-paced, team-driven environment and are confident in both technical leadership and hands-on development. You’re as comfortable presenting technical solutions to clients as you are building them. Required skills & experience: • Extensive experience as a full stack developer (3+ years in commercial environments)., • Proven track record delivering responsive Shopify/Shopify Plus websites (2+ years minimum)., • Strong knowledge of Shopify Store 2.0, Liquid, and Shopify APIs., • Skilled in HTML, CSS, JavaScript (ES6+), and TypeScript., • Experience with React (Remix / Next.js)., • Experience with backend languages/frameworks (preferably Node.js or Ruby)., • Strong understanding of RESTful/GraphQL APIs and cloud-based/serverless architectures., • Proficient in Git and version control workflows within multi-developer teams., • Solid experience with databases, migrations, and relational data structures., • Excellent communication skills, both written and verbal, with confidence in client-facing roles. Nice to have: • Experience with Supabase or Firebase., • Experience with Flutter., • Experience with Rust., • Experience with headless ecommerce and composable architectures., • Prior lead developer experience., • Familiarity with Agile/Scrum methodologies., • Knowledge of DNS and deployment workflows., • Specialism in areas such as performance, accessibility, or animation. Benefits • Competitive salary, based on experience., • Pension scheme., • 30 days holiday (including bank holidays), plus one extra day per year of service (up to 5)., • Flexible working hours., • Hybrid, remote, and in-person working options., • Beautiful Exeter-based office with free tea, coffee, and hot chocolate., • Work with dynamic, creative clients on high-profile projects., • Regular team meetups, socials, and events., • Ongoing investment in your professional growth and development., • Be part of a collaborative, ambitious, and supportive team. No recruiters, please.

We’re looking for an experienced Senior/Lead Developer to join our Resident Experience product team. You’ll work across the full software development lifecycle, helping shape the vision and architecture of the platform, writing clean, maintainable code, and collaborating closely with a talented

Description Location: UK Remote Salary: £36.5k - £46.5k per annum Department: Engineering Reports To: Engineering Manager Direct Reports: 0 Working pattern: Full time, 9am-5.30pm Kooth is on a mission to remove the barriers that prevent people from accessing the mental health support they need. As the UK’s longest-established digital mental health provider, we create welcoming, accessible spaces where young people can access personalised, effective support in a safe and anonymous way. Our early-intervention approach empowers young people aged 10–25 to build resilience, access timely support, and lead fulfilling lives. Today, Kooth’s products are available to over 18 million people across the UK and US, connecting them with qualified counsellors and a range of wellbeing resources when they need support. Our culture is grounded in our values — Alongside You, Flexible, Compassionate, Committed, and Safe — which guide how we support young people, collaborate as a team, and create solutions that meet communities where they are. You’ll be joining at an exciting time as we continue to grow our product-led strategy and expand access to digital mental health support through Soluna, our innovative behavioural health service for young people. About the Role This is a chance to apply your talents to the youth mental health crisis, and to grow as an engineer while you do it. As a Full-Stack Software Engineer I, despite being at the start of your engineering career, you'll be a meaningful contributor to your squad from the start: building features across the whole stack, learning alongside more senior colleagues, and making a real difference to Kooth's product and business goals. It's an exciting time to join: our new platform has been rebuilt from the ground up on modern tech, ready to support many more young people worldwide in 2027, with plenty of interesting problems still to solve together. What you’ll be doing • Designing and building RESTful Node APIs, React frontends and/or React Native mobile apps., • Regularly releasing working software, using trunk-based development, automated test suites, and infrastructure-as-code principles., • Incorporating requirements such as performance, resilience, observability, maintainability, security and accessibility., • Collaborating with other disciplines, building effective working relationships., • With your team, achieving a shared understanding of user needs, Kooth commercial and operational goals., • Deepening knowledge of industry trends and best practices in software engineering, continuous integration, application design & architecture through pair/mob programming and other knowledge sharing approaches., • Shadowing the out-of-hours on-call response rota. Requirements Key Skills • Enthusiasm for software engineering, across the whole stack, • A strong problem-solving attitude and willingness to contribute to technical decisions, • Some knowledge of Javascript or Typescript, and of database technologies such as PostgreSQL and experience in delivering a web or native mobile application, • A quality mindset, understanding what it means to ship maintainable, well-tested code., • Focus on pragmatic delivery, able to take ownership appropriately, • Understanding of the benefits of agile processes, data-informed development, and reliability, • Strong communication skills, builds great colleague relationships across disciplines Nice to have • Web or mobile application development experience using React or React Native, • Experience with rapid application development techniques such as trunk-based development, automated testing at all levels and infrastructure-as-code., • An awareness and curiosity about application design and architecture patterns, • Worked in a cloud native environment like GCP or AWS with Kubernetes Benefits • Generous Annual Leave: Enjoy 28 days of annual leave, in addition to public holidays., • Financial Security: Secure your financial future with our pension contributions., • Health and Well-being: Prioritize your health and well-being with our comprehensive AXA Health Insurance and access to an Employee Assistance Programme (EAP). The EAP offers 24/7 telephone mental health support and access to GP consultations, ensuring your mental and physical health are taken care of., • Life Assurance: Gain peace of mind knowing that you're covered with life assurance, providing up to four times your annual salary to your loved ones in the unfortunate event of your passing., • Flexible Working: Embrace the flexibility of hybrid/remote working, allowing you to create a work-life balance that suits your needs and maximizes your productivity., • Lifestyle Benefits: Participate in the Cycle to Work Scheme, promoting a healthy and eco-friendly lifestyle, and take advantage of our Incapacity Income Protection to safeguard your financial stability in case of unforeseen circumstances. At Kooth, we are committed to fostering an inclusive and diverse workplace that values and embraces the unique contributions of every individual. We believe in equal opportunities for all, regardless of race, colour, religion, gender, gender identity or expression, or sexual orientation. Our dedication to creating a fair and unbiased environment is reflected in all aspects of our recruitment, hiring, and employment practices. We strive to provide a work environment that is free from discrimination, where every employee is treated with respect and dignity. Request for Reasonable Adjustments: We are dedicated to providing reasonable adjustments to applicants and employees with disabilities or individuals who require accommodations to participate in the application process, interviews, or job-related tasks. If you require any reasonable adjustments to ensure your equal participation in our recruitment process, please inform our Human Resources team. Your openness will allow us to work together to provide appropriate accommodations and ensure a fair and accessible application and employment experience for everyone. Kooth plc is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment. This will include a DBS check.

Build and lead a growing team of Automation Engineers, developing the team’s capabilities across software automation, testing, continuous delivery, release engineering, and developer tooling. Partner with game, platform, and product engineering teams to understand their delivery challenges, turnin

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applicants based in Spain, Ireland, Germany, the UK or Sweden at this time. The Opportunity: Grafana Observability builds end-to-end observability that spans application, infrastructure, database, browser, and mobile. Our Mobile Observability initiative gives mobile developers first-class instrumentation SDKs that capture traces, metrics, logs, crashes, and user sessions. Our solutions aim to be tightly integrated with OpenTelemetry and Grafana Cloud. We’re building high-performance, low-overhead SDKs that make it easy for teams to connect mobile signals to backend and infra telemetry for true full-stack visibility. We value open standards, great developer experience, and doing the hard engineering needed to ship reliable software at scale. You may not meet every requirement below. If this role excites you, please raise your hand. What You’ll Be Doing: • Build and evolve mobile instrumentation SDKs for iOS (Swift / Obj-C), prioritizing performance, stability, and a great developer experience., • Design and ship SDK features such as session tracking, crash reporting, sampling strategies, automatic context propagation, and OpenTelemetry integrations., • Own projects end-to-end., • Break large, ambiguous problems into incremental deliverables: design modular solutions, ship MVPs, gather feedback, iterate quickly., • Ensure quality: automated tests, CI, documentation, and smooth, backwards-compatible upgrade paths., • Collaborate cross-functionally with backend, frontend, product, and solutions engineering to ensure cohesive end-to-end observability workflows., • Engage with the open-source community: review PRs, discuss design proposals, and help guide external contributors., • Mentor teammates, participate in technical design discussions and help shape the mobile observability roadmap. What Makes You a Great Fit: • You’re a motivated self-starter with a bias toward action and the ability to run with poorly defined scopes. You can operate autonomously while being highly collaborative., • Strong mobile engineering experience: with iOS (Swift/Obj-C) and, optionally, Android (Kotlin/Java)., • Demonstrated experience building or maintaining mobile SDKs, platform libraries, or other developer-facing platform code used by external developers., • Experience working with performance-sensitive code (startup time, memory, network efficiency) and making pragmatic tradeoffs., • Familiarity with OpenTelemetry (instrumentation, SDKs, collectors) or experience contributing to/maintaining OTel SDKs or similar telemetry libraries., • Excellent written and verbal communication., • Comfortable working in a fully remote, globally distributed team., • Coachable, customer-focused, and passionate about developer experience, you can do more than code: you write docs, mentor others, and shape roadmaps., • Pragmatic and comfortable navigating ambiguity: you prioritize progress over perfection and iterate quickly based on feedback. Bonus Points For: • Contributions to OpenTelemetry, crash reporting libraries, or other observability OSS., • Experience with cross-platform frameworks (React Native, Flutter) or building native bindings/bridges., • Experience with mobile security, privacy, or platform integration challenges., • Prior work on crash aggregation, session replay, or sampling for mobile telemetry. Compensation & Rewards: In UK, the compensation range for this role is £91,000 - £114,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Mentor junior and mid-level engineers, lead incident response for team-owned services, and advocate for modern engineering best practices. Strong communication skills and the ability to collaborate effectively with distributed engineering and product teams. This role requires a balance of deep hands

About TetraScience TetraScience is the Scientific Data and AI Company building Tetra OS, the operating system for scientific intelligence. We help the world’s leading life sciences firms turn fragmented scientific data into AI-native assets and scientific workflows that accelerate discovery, development, and manufacturing. TetraScience’s growing ecosystem of strategic partners includes NVIDIA, Databricks, Thermo Fisher Scientific, Snowflake, Google, and Microsoft. In connection with your candidacy, you will be asked to carefully review “_,” authored by our CEO, Patrick Grady; it is impossible to overstate the importance of this document, and you should take it literally as you decide whether our mission, culture, and expectations are right for you. What You Will Do TetraScience is looking for a Technical Enablement Lead / Developer Relations Lead for the EU. The ideal candidate should have expertise in customer and field enablement, adult learning principles, educational program creation, use case architecture and implementation, and a genuine passion for Data and AI technologies. The candidate should be driven by a desire to educate and inspire, and have the technical skills to quickly prototype new ideas and solutions. And finally, the candidate should seek to ensure developers can be successful with minimal friction, and champion product and process changes that make this a reality. You will work to understand the needs of different user personas (data scientists, machine learning engineers, scientists and R&D IT analysts), analyze their data environment, assist in the design and implementation of self-service solutions, and create training artifacts to accelerate adoption and growth. This is a technical enablement role, interfacing between internal and external stakeholders including; sales teams, technical teams, customers and potential customers. Your expertise not only covers the technical aspects of data integration, storage, access and architectures but also includes the skills to convey complex technical concepts in a way that aligns with business needs and potential solutions. Your work will directly impact how developers adopt TetraScience’s Scientific Data & AI Cloud, leverage new platform capabilities, and innovate in our ecosystem. You’ll collaborate closely with Product, Platform Engineering, Field Engineering, Customer Engagement & Support, Sales, and Marketing teams to empower customers, technical field team members, and all customer-facing technical roles through exceptional enablement programs. You’ll set the strategy for EU developer experience and community, including partners, customers, and independent developers; and be responsible for how developers discover, onboard, build, and scale applications. This role will be pivotal in growing our developer ecosystem, gathering crucial feedback to inform product development. Your work will educate and inspire the biopharmaceutical industry as to the power of an open ecosystem where precisely engineered scientific data flows freely and without restrictions. Your success in this role will directly shape TetraScience's growth trajectory and market position while ensuring our platform is accelerating science and patient outcomes across countless use cases. Responsibilities • Scientific & Domain Expertise, • Deep understanding of pharmaceutical/life sciences R&D workflows, data, and scientific principles, • Ability to engage credibly with data scientists, lab scientists, and R&D IT stakeholders, • Technical Skills, • Able to code and build practical solutions using scientific data platforms, pipelines, and apps, • Translate complex technical problems into working implementations within a pharma context, • Training & Enablement, • Design and deliver in-person training sessions, workshops, and demonstrations for both technical and non-technical audiences, • Create supporting materials: tutorials, documentation, sample code, and best practice guides, • Communication & Collaboration, • Translate technical and scientific concepts into clear, accessible language for non-technical stakeholders, • Collaborate with Product, Engineering, and UX teams to surface customer feedback as actionable requirements Must Have: • 2+ years professional experience in a Life Sciences company and/or a scientific background, • 3+ years professional experience as data scientist, scientific data engineer, or solutions architect, • 2+ years professional experience in technical enablement and/or developer relations, • Solid experience running large scale enablement programs, and how to evangelize and roll out the programs effectively across the organization, • Exceptional communication, storytelling, and presentation skills, coupled with a strong executive presence and the ability to effectively influence and engage large audiences, • Strong technical background with hands-on experience in SQL, Python, and modern data stack technologies, • Deep understanding of drug discovery, development, and manufacturing processes, • Ability to travel regularly to customer locations and whiteboard the product strategy with them, • Experience with data governance, privacy, and compliance considerations, • Exceptional stakeholder management skills with ability to influence C-level executives, • Ability to deal with ambiguity and thrive in a constantly changing and evolving work environment, • Experience working with high-bandwidth and high-energy professionals, • Insatiable curiosity to learn, develop, and grow year-over-year, • Great interpersonal skills and an ability to coordinate and drive initiatives supporting multiple teams Nice To Have: • Experience at high-growth SaaS companies with complex data needs, • Previous experience as a practicing bench scientist is highly valued, • Previous experience within a biopharma company in an IT related function is a big plus, • Background in technical support / field service highly valuable - this demonstrates your ability to internalize complexities and tailor explanations for a given audience, • Familiarity with enterprise sales processs within the pharmaceutical sector, • Experience with AWS application stack, • Competitive Salary and equity in a fast-growing company., • Supportive, team-oriented culture of continuous improvement., • Generous paid time off (PTO)., • Flexible working arrangements - Remote work. We are not currently providing visa sponsorship for this position

Description This role will be mainly remote but require flexibility to travel to client sites, and our offices based in London, Sheffield, and Bristol. About the role As a Senior Microsoft Power Platform and AI Developer, you will work with users, product teams, engineers, architects, security and operational colleagues to turn complex needs into reliable services. You will take technical ownership of significant components and end-to-end solutions and guide decisions across low-code, pro-code, integration and AI patterns. A major part of the role is engineering AI agents and agentic workflows. You will design how agents use trusted knowledge, approved tools, Model Context Protocol (MCP) services, approvals, human hand-offs and safe failure paths. You will ensure that evaluation, observability, identity, permissions and data boundaries are built into delivery rather than added later. You will review code and designs, mentor developers, improve engineering practices and support live services. You should be able to challenge inappropriate use of low-code or AI and select a simpler or more supportable approach where evidence supports it. Key responsibilities • Lead the design, build, test, deployment and support of solutions using Power Apps, Power Automate, Dataverse, Copilot Studio and appropriate pro-code extensions., • Engineer AI agents and agentic workflows using trusted knowledge, tools, actions, approvals, human hand-offs, evaluation and safe failure paths., • Design and implement integrations with approved MCP servers and lead development of MCP tools or services using secure, reusable patterns., • Integrate Power Platform and AI solutions with Microsoft 365, SharePoint, Microsoft Graph, Azure services and enterprise systems using connectors, APIs and event-based patterns., • Apply grounding, retrieval-augmented generation, structured outputs, tool calling and model-selection patterns with appropriate evaluation and operational controls., • Create custom connectors, plug-ins and Azure-hosted components where low-code capability is insufficient, choosing technologies based on need, risk and supportability., • Set and apply engineering standards for source control, solution packaging, environment strategy, automated testing, CI/CD, monitoring and release management., • Lead technical investigation of complex live-service faults and improve resilience, performance, accessibility, security and observability., • Review designs and code, mentor developers and contribute reusable components, patterns and learning to the wider engineering community. Requirements • Substantial hands-on experience designing, building and releasing production solutions with Power Apps, Power Automate, Dataverse and Copilot Studio., • Experience leading development of AI agents or agentic workflows that use knowledge, tools and actions to complete meaningful tasks safely., • Experience integrating or developing MCP servers and tools, or equivalent tool-based agent integration patterns, including troubleshooting identity, permissions and data flow., • Strong API and integration skills, including REST/JSON, custom connectors, OAuth 2.0, Microsoft Entra ID and secure secrets management., • Pro-code engineering capability in one or more languages such as TypeScript/JavaScript, C# or Python, with experience extending low-code services appropriately., • Strong software engineering practice, including testing, version control, code review, documentation, CI/CD, observability and supporting live services., • Ability to lead technical decisions for medium-to-high complexity work, communicate trade-offs and escalate architecture or security risks appropriately., • Practical understanding of security, data protection, accessibility and responsible AI controls for enterprise applications and agents. Desirable criteria • Experience with Azure Functions, Logic Apps, API Management, Key Vault, Application Insights, Azure AI services or comparable cloud components., • Experience with retrieval-augmented generation, vector search, embeddings, enterprise search and evaluation of grounded responses., • Experience with agent observability, tracing, prompt and version management, red teaming or automated quality and safety testing., • Experience integrating Microsoft Graph, SharePoint, Power BI, Fabric or other Microsoft enterprise services., • Experience defining Power Platform environment, solution, data-loss-prevention and application lifecycle management patterns., • Relevant Microsoft certifications, or experience delivering technology in government, justice, regulated or security-conscious environments. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview. Benefits By joining us you can expect • Autonomy to develop and grow your skills and experience, • Be part of exciting project work that is making a difference in society, • Strong, inspiring and thought-provoking leadership, • A supportive and collaborative environment As well as this, we offer: • Development access to LinkedIn Learning, a management development programme and training, • Wellness 24/7 Confidential employee assistance programme, • Social - Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month as well as commitment to charitable causes, • Time off 25 days a year, • Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution, • Life Assurance of 4 times base salary, • Private Medical Insurance which is non-contributory (spouse and dependants included), • Worldwide Travel Insurance which is non-contributory (spouse and dependants included)

Join BLP Digital — The #1 Solution for ERP Automation BLP Digital is redefining ERP automation with agentic AI. Spun out of ETH Zurich and HSG, we build AI agents that automate finance, procurement, logistics, sales, and more for some of the world's largest enterprises. We solve real enterprise problems with cutting-edge technology and a strong sense of ownership. Our solution is live in 40+ countries, used by 550+ customers, and automates 70,000+ processes every day, including for Fortune 500 companies. As one of Switzerland's fastest-growing SaaS scaleups, our success stems from deep expertise in technology and business processes, delivering a product with outstanding product-market fit, proven by a growing global customer base. We've recently welcomed Goldman Sachs Alternatives as a growth investor, and we're now expanding into the UK with the launch of our London office. We are just getting started. Ready to build the future? Join BLP Digital today. The Team At blp, dedicated engineering teams own individual products such as invoices, customer orders, and order confirmations. The Platform Team owns what all of them are built on: shared services and APIs, the data access layer, and the component and design system that shape how the product looks and behaves. The team's focus has been the frontend platform, and we are now deliberately extending that ownership deeper into the stack. You would be central to that shift, with real influence over how the platform layer gets defined rather than inheriting someone else's blueprint. About the Role We are looking for a fullstack engineer with a strong backend center of gravity who enjoys designing reliable systems, thinking rigorously about correctness, and applying strong software fundamentals to real-world operational problems. Platform touches both client facing features as well as internal tooling. The capabilities we own are the ones our users touch most often: how workflows and dashboards are configured, how fast a screen full of exceptions loads, how consistently permissions behave, how reliably a release reaches production. When the platform is right, every product team ships better software faster, and that lands directly with the tens of thousands of people who use BLP every day. Platform decisions here are judged by what they do for our users, not by internal elegance. What You'll Do Build the Foundation: Design and develop the shared backend services and APIs that our product teams depend on, with clear contracts and abstractions that fit how they actually work. Drive User Impact: Work with product teams and business stakeholders to understand where the platform is holding them back, and turn that into concrete improvements our users feel. Own Reliability and Correctness: Build and operate systems with a strong focus on robustness, and improve them continuously through careful analysis and iteration. Managing entropy in a complex system is part of the job, and we expect you to adapt accordingly. Build Great Software: Write clean, maintainable, high-quality code across the stack. Conduct code reviews and contribute to a culture of technical excellence. Shape Architecture: Collaborate on system design, tech stack decisions, and platform boundaries, optimizing for scalability, performance, and maintainability. Lead and Influence: Guide technical direction on major initiatives such as migrations and platform capabilities, and mentor team members along the way. Promote Innovation and Collaboration: Work closely with colleagues to continuously improve processes, tools, and team practices, fostering a culture of learning and growth. The tech stack includes Golang, React/TypeScript, Python, various ML models, MySQL, F#, Docker images deployed on a Kubernetes cluster in our cloud infrastructure (GCS, AWS, or Azure), and GitHub CI/CD. Qualifications Bachelor's or Master's degree in Computer Science, Mathematics, Physics, or a closely related field, or equivalent practical experience. 5+ years of experience in a software engineering role, with a clear backend focus. Genuine fullstack capability: comfortable working in a modern React/TypeScript codebase, even if backend is where you do your deepest work. Experience with functional programming concepts or languages. Passionate about software craftsmanship: strong understanding of core engineering principles including type systems, composition, testing, Clean Code, and Clean Architecture. Product thinking: ability to translate business problems into precise requirements, specifications, and ultimately into code. Entrepreneurial mindset: link your daily work to team and company goals, balance cost and benefit, deliver high-quality solutions efficiently. Ownership: take responsibility for your technical work, for the platform we build, and for the team we shape. Abstraction and efficient communication: simplify complex systems, identify core concepts, and communicate complex ideas clearly. Nice to Have Familiarity with distributed systems, Kubernetes, or cloud infrastructure. Experience with ERP systems, finance, procurement, or supply chain processes. Background in a platform, infrastructure, or developer experience team. Experience with large-scale migrations or incremental modernization of an existing codebase. German language skills. What We Value We value engineers who think deeply about systems, care about correctness, and take pride in building a platform that is understandable, maintainable, and reliable. Because our work sits underneath every product team, we also value people who can hold both perspectives at once: the rigor to get the foundation right, and the product sense to know which foundation is worth building. This role is available on-site in Zurich, London, Barcelona or remotely within Europe.

TiPJAR exists to make appreciation fair, transparent, and direct, and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. You’ll manage a portfolio of high‑value enterprise accounts, deliver an exceptional, partnership‑led customer experience, and work cross‑functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing, process improvements, and mentoring. You’ll be the strategic partner our enterprise clients rely on; the person who understands their goals, anticipates their needs, and ensures TiPJAR becomes an essential part of how they operate. What You’ll Be Doing Day to Day: • Own the post‑onboarding relationship with assigned enterprise clients, ensuring consistency, value delivery, and long‑term partnership., • Actively manage client goals, platform adoption, and account health to maximise retention and measurable success., • Lead structured account reviews, presenting insights, performance trends, and clear recommendations., • Identify and mitigate risk early by monitoring engagement signals and addressing issues before they escalate., • Develop a deep understanding of each client’s operating model, tipping policies, and success metrics., • Guide clients through legislative changes, platform updates, and operational challenges, ensuring smooth transitions., • Collaborate closely with Product, Tech, and Support to resolve issues, champion client needs, and influence improvements., • Share best practices, playbooks, and learnings to strengthen the Customer Success function., • Contribute to roadmap discussions and cross‑functional initiatives that enhance the end‑to‑end client journey. What You Bring • Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality., • Exceptional relationship‑building and communication skills, with confidence engaging senior and executive stakeholders., • Strength in delivering strategic account reviews, translating data into insights and presenting, • recommendations with impact., • Commercial awareness, with the ability to support renewal and expansion conversations through value‑led engagement., • Experience navigating complex, multi‑stakeholder organisations, building trust across, Operations, Finance, HR, and Technology., • Strong CRM proficiency (HubSpot a plus), with the ability to maintain accurate data, track health signals, and manage structured workflows., • A proactive, solutions‑focused mindset, with strong organisational and prioritisation skills., • A collaborative approach, contributing to process improvements, knowledge sharing, and a high‑performing team culture., • Nice to have: Familiarity with hospitality operations or tipping environments. How We Measure Success • Retention and growth of your enterprise portfolio, demonstrated through strong adoption, engagement, and value delivery., • Quality, clarity, and consistency of your client interactions, documentation, and strategic account reviews., • Your ability to anticipate risks early, resolve issues proactively, and maintain strong account health., • Contribution to process improvements, playbooks, and ways of working that strengthen the Customer Success function., • Strength of cross‑functional collaboration, ensuring client needs are championed across Product, Tech, and Support., • Positive feedback from clients and internal stakeholders, reflecting trust, partnership, and professionalism. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30 mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise- A 60 minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive. Application Acknowledgement Due to the high volume of applications we receive, we may not be able to contact you individually if you have not been shortlisted. If you do not hear from us within the advertised timeframe, please assume your application has not progressed on this occasion.

Select how often (in days) to receive an alert: Salary: Up to £66,000 per annum plus award winning pension scheme, profit related bonus, life assurance, health and wellbeing support. Are you an Asset Care Lead, Multi Skilled Engineering Team leader or Engineering Team Manager with experience of working in a manufacturing environment and able to deliver the site maintenance plan? At our Bakery based in Enfield, the team are dedicated to delivering unbeatable quality in a safe manner with highly reliable equipment. As Asset Care Lead you’ll support a team of 6 day-based Engineers. Your role will be approx. 70% hands on performing both mechanical and electrical planned & reactive maintenance. You’ll collaborate with the Group Engineering Manager and Manufacturing Excellence Project Manager to ensure the team are working towards achieving the Asset Care Strategy. As part of the Engineering management team, you’ll be encouraged and supported to foster new ideas and perspectives whilst driving change at pace. We promote a culture of continuous improvement whilst working on a changing approach to reliability centred maintenance in a highly automated manufacturing facility. You’ll be responsible for completing planned and preventative maintenance, working across a range of equipment from bulk ingredient handling systems, through processing to packaging and site services. You will be familiar with and understand the importance of our SAP based maintenance system. You’ll work closely with the PPM Co-ordinator to plan maintenance during shutdowns ensuring relevant parts are available, work is allocated correctly and have a clear understanding of timescales to complete the required maintenance. You’ll be experienced with the following: • Safety - Accountable for own and team’s adherence to relevant safety standard across all activities (including external contractors), • People – leadership of a team of days-based Engineers with responsibility for the team's training plan, individual development plans and performance reviews, • Resource Management – Accountable for allocation, delivery and quality of all tasks undertaken by the Days shift that supports plant reliability, product quality and safety in line with Engineering Strategy & company standards., • Communication – accountable for effective handover between days and shift-based Engineering teams, • Contractor Management – Management of contractor activity, • Compliance with quality and food safety legislation, company standards and specifications in order to meet the requirements of professional and legal standards., • Experienced in both electrical and mechanical maintenance, • Some experience of people management, • Knowledge and experience of maintenance in an FMCG or manufacturing environment would be preferable., • H&S/Food Safety systems & legislation knowledge e.g., IOSH – able to ensure a safe working environment., • Structured and practical engineering training (e.g., apprenticeship/HNC/degree or equivalent)., • IT knowledge – able to use widespread functions within relevant software inc. Microsoft Office, and preferably SAP, • Communication skills – articulate/develops effective, long-term relationships with key people., • Coaching & Mentoring skills – takes responsibility for training & coaching of Team Members, • Analysing and problem-solving skills – anticipates problems before they occur, takes steps to deal with them/correctly & swiftly identifies the underlying problem & appropriate solutions, based on analysis of data, • Decision making skills – works collaboratively to make decisions with the input of the wider team, • Desirable - Eng Tech Standard Accredited Last but by no means least, you'll want to know what your breads worth. • A slice of the annual profits (discretionary profit share), • Family time is important to us so as well as your holiday entitlement, we'll give you the opportunity to purchase up to an extra weeks annual leave, • Award winning pension scheme with company contributions, • Life assurance, • Products you will love along with deals and discounts for you and the family through our Extra Dough website, • Continued investment in your personal development, • Fully stocked kitchens filled with our delicious products for you to enjoy with your daily brew!, • Support for your health and wellbeing, including access to free physiotherapy, 24/7 access to a confidential helpline for practical advice and a comprehensive occupational health service We respect and value difference. We look to create an inclusive workplace that promotes and values diversity. Companies that are diverse in age, gender identity, race, religion, sexual orientation, physical or mental ability, ethnicity, or any other aspect which makes them unique, are proven to be better companies. More importantly, creating an environment where everyone, from any background, can do their best work, is the right thing to do. #J-18808-Ljbffr

No prior solar experience is required; we provide full product and system training, commission on sales, and clear progression from lead qualification to design, estimating and remote sales. Keenan Electrical and Solar in London area is looking for a confident Junior Solar Sales Coordinator to join

Resideo is seeking a proactive North London and Essex regions. This is a field-based role in which you will be responsible for driving sales growth, market share and customer engagement across an assigned territory. The role develops installer demand, strengthens merchant and distribution partnerships and delivers profitable sales growth. Resideo is seeking a proactive Area Sales Manager – Trade and Installer Channels to strengthen our market presence across the North London and Essex regions. Resideo is a global leader in residential heating and water solutions and our strong brands Honeywell Home and Braukmann are widely established across Europe. While the role offers flexibility, it is best suited for candidates located in North London and Essex regions. This is a field-based role in which you will be responsible for driving sales growth, market share and customer engagement across an assigned territory. The role develops installer demand, strengthens merchant and distribution partnerships and delivers profitable sales growth. • To sell Resideo heating and water solutions through merchant networks to medium/large installers, merchants and distribution partners., • Capture and record installer details and opt-in agreements within Salesforce, including merchant purchasing preferences., • Refer smaller installers through the Salesforce lead process to Inside Sales., • Achieve agreed sales, revenue and margin targets., • Build strong relationships with key merchants and distribution contacts., • Utilise Salesforce.com to plan, record and report activity, pipeline opportunities and territory performance., • Monitor competitor activity and provide market insights., • Develop strong understanding of market trends and legislation., • Deliver product presentations, demonstrations and training sessions., • Support Resideo Academy attendance and engagement objectives., • Represent Resideo at exhibitions, trade shows and customer events., • Proven field experience in technical sales., • Experience working with merchants and distributors, ideally in HVAC or similar industry., • Strong business development and territory management skills., • CRM experience, ideally Salesforce., • Excellent communication and presentation skills., • Commercial negotiation skills., • Full UK driving licence., • Experience or knowledge in HVAC, thermostat technologies, or smart home solutions would be beneficial., • Proficiency in CRM systems and Microsoft Word, Excel, and PowerPoint., • Existing business relationships in a similar customer base., • Motivation to drive change and support team goals., • Passion for energy-efficient and sustainable solutions in the heating and water sectors., • Competitive base salary with performance-related bonus scheme., • Company car or car allowance., • Work with a trusted, established brand - Honeywell Home, • Opportunity to build a long‑term career within a global, industry‑leading organization., • Comprehensive product, technical and sales training. Resideo is a global leader in smart home and building solutions, with trusted brands including Honeywell Home, First Alert, and Resideo helping people feel more comfortable, secure, connected, and in control every day. Our products and technologies are found in more than 150 million homes and businesses worldwide. From intelligent climate solutions to security, sensing, water, and connected home technologies, Resideo develops and manufactures products designed to simplify everyday life and help protect what matters most. Our global teams span engineering, manufacturing, software, product management, supply chain, customer experience, and more — all working together to shape the future of connected living through innovation, quality, and meaningful real-world impact. At Resideo, our teams help create products and experiences that make everyday life more comfortable, secure, and connected for millions around the world. Learn more at www.resideo.com . If a disability prevents you from applying for a job through our website, request assistance here. Job Schedule : Full time Locations : 3 Waterside Drive, Suite A, Ground Floor, Theale, RG7 4SA, GB (Remote) We are committed to inclusive and equitable compensation. Salaries are determined by factors like role responsibilities, candidate qualifications, and geographic location. We also provide additional benefits tailored to your location and role. #J-18808-Ljbffr

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. At Brown & Brown (Europe), qualityisn’tjust acheckpoint,it’sa mindset. As a Quality Engineer, you’llplay a key role within our cross-functional delivery squads, championing quality across the full software lifecycle. You’llhelp shape testing strategies, drive innovation, and support others in embedding quality into everything we build. Ifyou’repassionate about agile delivery, data-driven decision making, and continuous improvement, this is an opportunity to make a real and lasting impact. You’lltake ownership of quality engineering within your squad(s), working closely with Product Owners, Tech Leads, and Engineers to ensure our platforms are scalable, reliable, and built with quality at their core. You’ll define and execute testing strategies, introduce modern tools and practices, and promote a culture of ownership, innovation, and continuous learning. • Develop and lead execution of comprehensive test strategies across your squad(s)., • Introduce and champion modern testing tools, frameworks, and practices., • Define andmonitorkey quality metrics such as defect density, test coverage, and mean time torecovery., • Collaborate with Product Owners and Tech Leads to align quality goals with businessobjectives., • Mentor and support engineers, fostering a culture of ownership and continuous improvement., • Lead exploratory, automation, performance, and security testing initiatives., • Promote agile and lean principles to enhance delivery and adaptability., • Provide clear and transparent communication on quality status and improvement plans., • Drive continuous improvement through data insights and actionable changes., • Support cross-functional testing including accessibility, usability, and availability., • Ensure strong CI/CD practices and evolve testing approaches across architectural environments., • -Establishdashboards and reporting tovisualisequality trends and performance. You are a proactive and quality-focused individual who thrives in a collaborative, agile environment. You take ownership of your work, enjoy solving problems, and are always looking for ways to improve how things are done. You bring a strong customer focus and are passionate about delivering high-quality software that meets user needs. • Extensive experience in quality assurance, including software development., • Experience of QA leadership experience within agile environments., • Experience working within cross-functional delivery teams, ideally using Extreme Programming practices., • Strong understanding of evolutionary architecture and fitness functions., • Experience with AI tooling and its application to improve speed and quality in delivery isadvantageous., • Cloud certification is beneficial., • A negotiable basic salary and all the normal benefits you’d expect (Holiday, company pension etc.), • A collaborative, open and honest environment that is designed to deliver the best outcomes to our clients and staff, • An environment built around supporting and developing our staff with funding available for relevant professional qualifications. We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants. #J-18808-Ljbffr

Medik8 is seeking a Global Senior Brand Manager to lead our multi-channel core brand strategy and reinforce our position as the trusted clinical skincare authority. You will drive consumer engagement and brand equity while shaping scientific voice and product storytelling across all channels. Report

OA are recruiting a Sales Executive to join our client's growing team in Potters Bar. Our client is a family-owned precision metals business with over 85 years of trading history, supplying strip and wire to customers across the UK and Europe in the aerospace, defence, battery technology, automotive and medical sectors. Location: Potters Bar Hours: Monday-Friday, 9.00am-5.00pm, office based Salary: £32,000-£35,000 • 20 days' holiday plus bank holidays, increasing by 1 day per year to 25 days, • On-site parking, • Company pension, • Christmas and summer events, • Career progression opportunities, • Act as the main point of contact for allocated customers, building strong and lasting relationships., • Manage customer enquiries, quotations and orders from initial contact through to delivery., • Provide accurate information on pricing, lead times, delivery and product requirements., • Follow up quotations and identify opportunities to grow existing customer accounts., • Develop specialist knowledge of assigned metals, alloys, strip and wire products., • Maintain accurate customer, quotation and order information within the CRM., • Work closely with Production, Purchasing, Quality, Warehouse, Despatch and Finance to ensure customer requirements are met., • Monitor orders and identify potential delays or issues at the earliest opportunity., • Handle customer queries and complaints professionally, taking ownership and escalating where appropriate., • Ensure quotations and orders meet customer specifications, including material, tolerances, certification and traceability requirements., • Follow company quality, data protection and health & safety procedures., • Experience in customer service, internal sales, sales administration or a similar commercial role., • Excellent written and verbal communication skills., • Strong attention to detail and a high level of accuracy., • The ability to manage multiple customers and competing priorities., • Experience using CRM or business systems., • A commercially aware and customer-focused approach., • A proactive approach to problem-solving and the ability to take ownership., • A willingness to develop technical knowledge of metals, alloys, strip and wire products., • Professionalism, reliability and a strong team-working approach., • Desirable: Experience within metals, engineering, manufacturing or precision materials, previous internal sales experience, CRM experience in a sales environment. #J-18808-Ljbffr

We are looking for an experienced and motivated Service Centre Team Leader to oversee the day-to-day operation. This is a hands-on leadership role responsible for managing a team of service technicians, ensuring repairs and servicing are completed efficiently, and delivering excellent customer service. Working closely with the Product Manager and other departments, you will help drive performance, maintain high-quality standards, and ensure customer requirements are met. • Lead the day-to-day operations of the Service Centre., • Manage and prioritise repair, inspection and refurbishment workloads., • Line manage, motivate and develop a team of Service Technicians., • Approve service quotations and sales/service orders., • Monitor service performance and produce regular KPI reports., • Work with the Product Manager to manage stock levels, budgets and departmental performance., • Ensure refurbished equipment meets quality standards before release., • Provide technical support to customers via email and telephone where required., • Coordinate with internal teams to support demonstrations, training and technical issues., • Conduct regular performance reviews, one-to-one meetings and annual appraisals., • Manage employee holidays, absence and overtime., • Support continuous improvement by reviewing procedures, developing team skills and organising training., • Carry out any other reasonable duties as required., • Previous experience in a supervisory or team leadership role., • Experience within a service, repair or maintenance environment., • Strong planning, organisational and problem-solving skills., • Excellent communication and interpersonal skills., • Customer-focused with a professional approach., • Ability to work effectively under pressure and meet deadlines., • Knowledge of electro-mechanical or optical/electronic equipment., • Qualification in Electronics, Telecommunications or a related discipline. #J-18808-Ljbffr

Are you an experienced Export Sales Manager who knows how to build international distributor networks and open new markets? Are you fluent in English and Spanish and comfortable developing business across multiple countries? This is an opportunity to take ownership of established international accounts while driving growth across high-potential English and Spanish speaking markets including North America, Latin America, Spain and Australia. You’ll join an established international medical equipment manufacturer whose export operation has grown significantly over the last decade. £55,000 - £65,000 • Performance-related bonus package worth up to circa £25,000, • Home-based / remote working, • Pension 7%, • International travel expenses fully covered Home-based. Ideally UK or Europe, although candidates further afield may be considered for the right experience. Regular travel to the company’s headquarters in Northern France will be required. • London, • Birmingham, • Manchester, • Bristol, • Glasgow, • Liverpool, • Leeds, • Reading, • Southampton, • Paris, • Marseille, • Lyon, • Calais, • Nice, • Nantes Export Sales Manager, International Sales Manager - medical equipment, healthcare. As our Export Sales Manager, you’ll take responsibility for developing international sales across English and Spanish-speaking overseas territories. This combines existing distributor and key account management with significant new business development. You’ll inherit established relationships and significant existing business, including major distributor accounts in markets such as Mexico and Puerto Rico, but a major part of your role will be identifying new opportunities, appointing distributors and opening new international markets. • Manage and grow relationships with existing international distributors and key accounts., • Identify and develop new export markets, distributors, agents and commercial partners., • Drive international new business development across English and Spanish-speaking territories., • Build sustainable distributor networks capable of delivering long-term growth., • Lead commercial and pricing negotiations with international partners and major customers., • Regularly visit distributors and customers internationally., • Significant experience within international sales, export management or international business development., • Ability to travel approximately 20-30% overseas., • Fluent/professional Spanish, which is essential for the role., • Native-level or exceptional professional English., • The flexibility to undertake regular international travel and visit the company’s headquarters in France. Ideally, you’ll have experience within medical devices, medical equipment, capital equipment or another technical B2B product environment. However, medical experience isn’t essential. We’re particularly interested in strong export sales professionals who have successfully built distributor networks and developed international territories, as product knowledge can be taught. French language skills would be advantageous for communication with colleagues at headquarters, but are not essential. We are an established international medical equipment manufacturer with approximately 150 employees, manufacturing and supplying products to global healthcare settings. Established in France in 1990, the business has developed an increasingly international footprint, with established operations and local teams across markets including the UK, Belgium and Germany. The export division has expanded considerably during the last decade and this appointment will play an important role in the next stage of its international growth. Our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. #J-18808-Ljbffr

Salary: £60,000 + discretionary bonus Hybrid Working: Flexible/Hybrid (Minimum 3 days mandatory per week in our London office) Location: Current Location, Elstree - Moving to London Bridge from 4th January 2027 About Medik8 At Medik8, we are collaborative go-givers. We do things differently - challenging the norm, pushing the boundaries of scientific skincare, and doing everything in-house with passion and purpose. As we continue our rapid global expansion, we are looking for a Retail Account Manager EMEA / RoW to join our energetic Commercial team and shape our footprint across key international markets. Working directly with our Head of Retail, you will play a pivotal role in driving Medik8’s commercial growth across multiple countries in the EMEA and Rest of World (RoW) regions. This is not just about maintaining accounts; it is about building the foundation for sustainable, long-term success. You will manage and nurture high-level strategic relationships with major retail partners, dive deep into sales data to uncover growth opportunities, and deliver ambitious performance targets. • Sales Forecasting & Delivery: Accurately forecast and achieve Retail and Net sales across your regions. You will manage financial targets, evaluate risks, unlock new opportunities, and conduct thorough activity reviews to understand performance and ROI., • Relationship Management: Build and nurture strong, lasting relationships across local and central retail teams, serving as the main lead to secure robust promotional and brand support plans., • Inventory & Assortment Management: Work closely with Demand Planning to expertly forecast core lines and new product developments (NPD), keeping stock cover optimal and avoiding out-of-stock scenarios., • Commercial Leadership: Lead regular business reviews with key regional stakeholders, presenting clear, data-driven recommendations and owning Joint Business Plans (JBPs) to maximise in-store and online visibility., • Data & Insights Focus: Make full use of retailer reporting systems and brand insights to understand our customer base, track industry trends, monitor competitor dynamics, and align activity with Medik8’s omnichannel strategy., • Project Management: Oversee regional launch plans and ongoing trade execution across multiple countries at once, keeping teams aligned, deadlines met, and commercial challenges solved proactively., • Internal Collaboration: Partner closely with internal teams - including Marketing, Logistics, and Product Development - to champion retail needs and contribute to the wider EMEA/RoW sales strategy., • Brand Strategy & Execution: Demonstrable experience leading multi-channel brand strategies and driving brand consideration within a fast-paced consumer sales environment., • Skincare & Beauty Passion: Solid understanding of multi-channel distribution within beauty, personal care, or FMCG, combined with a genuine passion for science-led skincare., • Stakeholder Influence & Communication: Outstanding written and verbal communication skills, with the ability to present compelling brand plans and inspire cross-functional teams and senior leaders., • Commercial & Analytical Acumen: Strong prioritisational and analytical skills, with a track record of partnering with commercial and finance teams to deliver impactful brand growth., • People Leadership: Experience managing direct reports with a coaching and empowering leadership style that focuses on developing skills and driving team performance., • Brand Governance: Proven ability to create, roll out, and safeguard global brand guidelines, toolkits, and onboarding frameworks., • A degree in Business, Marketing, or a related discipline., • Direct experience managing scientific or clinical product claims and messaging alongside R&D teams., • Background in developing global GWP, merchandise, or visual merchandising strategies. Founded in 2009 by UK scientists and brothers, we are a British, B Corp™ certified skincare brand renowned for clinical results without compromise. Our mission is to simplify the route to great skin through our pioneering CSA Philosophy®: Vitamin C plus Sunscreen by day, and Vitamin A by night. We are a team of collaborative go-givers fuelled by a purpose-driven mentality. Innovation is at our core; we pride ourselves on doing everything in-house, challenging the norm and pushing the boundaries of possibility. We work with integrity and agility, ensuring our commitment to sustainability and quality is never compromised. Above all, we believe in community. Our diverse talents work cross-functionally because we know we achieve more together. It’s just who we are! • Wellbeing: 25 days holiday + bank holidays, Flexible & Hybrid working, Private Medical Insurance, Mental Health support., • Rewards: 75% Discount, Annual Performance Bonus, Long Service Awards., • Growth: Up-skilling support, regular Lunch & Learns, Flexible Career opportunities., • Impact: 2 Volunteering days per year, Matched Charitable Giving Scheme. Want to do a little more research before you apply? Head over to our main careers page to find out more about the team and our values. You can also find out more about us on LinkedIn, Glassdoor & Instagram. Our Inclusive Hiring Standards: • Fair Chance Hiring: To support systemic justice, we do not request criminal record or credit checks during the application stage (unless legally required for the role)., • Blind Recruiting: We use anonymised CV screening to focus purely on your talent and reduce bias., • Disability Confident: As a Level 2 employer, we guarantee an interview to disabled applicants who meet the minimum role criteria., • Immigration Integrity: We welcome all applicants within current Home Office guidance on sponsorship and Right to Work. We never artificially manipulate role scopes or salaries to meet requirements. Be your authentic self. Apply today. #J-18808-Ljbffr

• £25,000 £30000 basic -£40,000 OTE, • Commission on completed sales, • Increased earning potential as you progress into designing, quoting and closing customers, • Full training in solar panels and battery storage, • Training in solar design and quotation software, • Clear career progression within a growing company, • The opportunity to develop from lead qualification into design, estimating and remote sales, • A supportive, close-knit working environment, • A genuine opportunity to help build and improve our sales department Commission will be linked to qualifying completed and paid installations, subject to the company's required gross-profit margin Keenan Electrical and Solar is a growing electrical and renewable-energy company installing solar panels, battery storage and EV chargers across London, Hertfordshire and Essex. We pride ourselves on honest technical advice, competitive pricing and high-quality installations.As the company continues to grow, we are looking for a confident and ambitious Junior Solar Sales Coordinator to join our office-based sales team. This is a junior development role, so previous solar experience is not essential.You will initially focus on contacting and qualifying new enquiries while receiving training in solar design, estimating and quotation preparation. You will help ensure every new enquiry is contacted quickly, properly qualified and moved through our sales process. Your responsibilities will include: • Calling new customer enquiries promptly, • Speaking confidently with homeowners about their requirements, • Qualifying customers based on their property, energy usage, budget and timescale, • Collecting electricity bills, roof photographs and other information, • Booking qualified remote consultations for our solar consultant, • Following up customers who cannot initially be contacted, • Nurturing customers who are interested but not yet ready to proceed, • Keeping customer information and follow-up activity updated in our CRM, • Supporting the preparation of solar and battery quotations, • Learning to use solar design and estimating software, • Assisting with system designs, proposals and sales follow-ups, • Progressing towards managing straightforward customer consultations, • Preparing quotations and closing sales as your knowledge develops We are looking for someone who is confident on the telephone, commercially minded, organised and keen to develop a career in renewable energy. You should have: • Some previous telephone-sales, appointment-setting or customer-service experience, • Confidence speaking with new customers, • A professional and friendly telephone manner, • Strong organisation and follow-up skills, • Persistence without being overly pushy, • Confidence using computers and online software, • Good written communication and attention to detail, • The ability to learn technical information, • A positive attitude and willingness to be trained, • A genuine interest in sales and renewable energy Experience within solar, renewable energy, home improvements, construction or technical sales would be advantageous, but it is not essential.Full product, system and design training will be provided. We would also consider an ambitious candidate at the beginning of their sales career who can demonstrate excellent communication skills, confidence and a strong willingness to learn. he intended progression for this position is: Junior Solar Sales Coordinator -> Solar Designer/Estimator -> Remote Solar Consultant We want to find someone who can take ownership of new enquiries, support our existing solar consultant and develop into a knowledgeable, valuable member of our sales team. #J-18808-Ljbffr

VerifyUs is seeking an Electromechanical Production Engineer to optimise manufacturing processes, support product quality, and drive continuous improvement in an electromechanical environment. This role acts as the key link between Design and Manufacturing, particularly for New Product Introduction (NPI), running pilot builds and transitioning to full-scale production. You will lead Lean, Six Sigma and Kaizen initiatives, troubleshoot equipment, create work instructions and train production staff. #J-18808-Ljbffr

TEC Partners Limited is seeking a Senior Electronic Engineer in the United Kingdom to take technical ownership of RF and hybrid microelectronic design for high‑reliability aerospace and defence systems. The role combines hands‑on circuit design with technical leadership across new product development and legacy sustainment. You will lead schematic capture, simulations, and verification while collaborating with manufacturing and suppliers to ensure robust, production‑ready designs and lifecycle #J-18808-Ljbffr

Hardware Design Engineer Location: Clacton-on-Sea, UK Salary: £45,000 - £55,000 + benefits Are you a Hardware Design Engineer looking for more ownership, more variety, and the chance to see your designs go from concept through to production? This is an opportunity to join a growing engineering team where your work will have real impact across a range of high-performance electronic products. You will be trusted to lead projects, influence design decisions, and collaborate with a multidisciplinary team to deliver innovative solutions. If you enjoy being hands-on, solving complex engineering problems, and taking products through the full lifecycle, this role offers the platform to do exactly that. What you’ll be doing You will play a key role in the design and delivery of electronic hardware, with responsibility and autonomy from day one: • Leading the design and development of analogue and digital hardware, • Creating schematics and PCB layouts using Altium Designer, • Taking ownership of projects from concept through to production, • Working closely with product management to define specifications, • Carrying out component selection, simulation, and performance analysis, • Developing and executing test and validation plans, • Debugging and validating hardware using lab equipment, • Collaborating with software and mechanical teams for system integration, • Supporting manufacturing, NPI, and production teams, • Contributing to design reviews and continuous improvement This role would suit someone who enjoys both technical depth and project ownership: • Degree in Electronic Engineering or equivalent experience, • Around 2-5 years' experience in hardware design, • Strong understanding of circuit design, power supplies, and signal integrity, • Experience with schematic capture and PCB layout tools, • Hands-on experience with lab equipment (oscilloscopes, multimeters, etc.), • Experience working in cross-functional engineering teams Nice to have: • Altium Designer experience, • Exposure to RF design, • This role is UK-based, • No sponsorship is available for this position, • Relocation assistance can be provided, • Real ownership of your work, not just small parts of a design, • Full product lifecycle involvement, • Collaborative and supportive engineering environment, • Opportunity to develop technically and professionally, • Exposure to a wide range of products and technologies If you're looking for a role where you can make a tangible impact and grow your career as a Hardware Design Engineer, I'd be keen to speak with you. #J-18808-Ljbffr

This range is provided by Confidential. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Contract: 2 Months - Part-Time Days: Monday–Wednesday (in-office, Enfield – Regus Innova Park) Start: Immediate Reporting to: Founder/Director Confidentiality: NDA required prior to interview The Opportunity A brand-new British skincare brand is preparing to launch five premium cosmetic products into the market. Backed by investment and driven by a founder with a sharp business vision, we are now hiring a Senior Growth Marketing Manager to take ownership of the full marketing launch — from strategy to execution. This is not a role for observers. This is your chance to build the brand’s entire marketing machine — and to be the person responsible for launching it with precision, energy, and results. What You’ll Be Doing You’ll be the sole marketing lead — building everything from the ground up. Your work will directly drive product sales, visibility, and long-term brand growth. Your core responsibilities: • Build and execute the multi-product launch plan across 5 cosmetic SKUs, • Set up, run, and optimise paid ad campaigns (Meta, TikTok), • Oversee influencer outreach + UGC creator campaigns, • Set up Instagram and TikTok content calendar + scheduling, • Create high-converting landing pages or ecommerce site, • Brief and manage content creation (photos, reels, testimonials), • Track analytics, report weekly, and iterate based on performance, • Develop basic email flows (e.g., welcome, abandoned cart, promos) You'll work closely with the Founder, who will support day-to-day admin on days you're not present, and provide clear, quick decision-making. • 3 days/week in person (Mon–Wed), based at Regus Innova Park, Enfield, • Direct reporting to the brand’s founder, • Access to a centralised marketing inbox (with shared cover on off-days), • No team beneath you — you are the marketing function, • Budget for advertising, influencer campaigns, and content production Private brand launch — all candidates must sign a non-disclosure agreement prior to interview What’s in It for You • Full creative control: you will be credited for building the brand's marketing engine, • Freedom to structure campaigns your way — you’re not inheriting a mess, • A premium cosmetics brand with strong margins, ready to scale, • A tight, focused role with no fluff, just execution, • Potential contract extension or permanent role if launch is successful !, • Long-term opportunity to hire and train a junior marketer to support you, turning your strategy into a team, • 4+ years of hands-on digital/growth marketing experience, • Must have successfully launched one or more cosmetics/skincare/DTC products, • Confident in Meta Ads Manager, TikTok Ads, UGC management, basic email setup (e.g., Klaviyo), • Proven ability to turn strategy into execution — no managers, no excuses, • Copywriting skills for email/socials a strong bonus, • A self-starter who thrives in high-trust, low-oversight environments How to Apply Apply with an up to date CV - please make sure that you CV highlights/explains clearly your experience in launching cosmetics or skincare products. Shortlisted candidates will be asked to sign an NDA before interviews are arranged. • Mid-Senior level, • Part-time, • Marketing, • Marketing Services Referrals increase your chances of interviewing at Confidential by 2x London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 weeks ago Greater London, England, United Kingdom 2 weeks ago Hammersmith, England, United Kingdom 1 day ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 4 days ago London, England, United Kingdom 5 days ago London, England, United Kingdom 2 weeks ago Uxbridge, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 5 days ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago Greater London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 3 days ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 24 minutes ago London, England, United Kingdom 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Dorel Juvenile in the United Kingdom seeks a Training Lead to elevate brand and product experiences at retail by delivering effective training for retailers, distributors and sales teams.

Dorel Juvenile is the world's leading juvenile products company. Our products are available in more than 100 countries. We help families live carefree lives by providing them with juvenile products that rank highest in consumer reviews. That's what sets our products apart: durable, helpful, and caring. As a Training Lead,you will enhance the brand and product experience at retail by implementing effective training programs for our retailers,distributorsand sales teams. The training programs, part of ourservice-offerto retailers, are related to our brands, products, shopping behavior & selling skills. • Develop relevant, high-impact training tools for the European organization and ensure effective local rollout within your region. Collaborate closely with local Training Leads to support implementation across Europe. Co-own and contribute to the delivery of training days at the two main European events: Customer Conference and Kind + Jugend. Roll out and localize the European training strategy and roadmap, ensuring alignment with brands, products, services, and sales strategies. Implement training materials, tools, and methodologies accordingly. Participate in HQ-led training sessions to stay ahead of sales teams on all new product introductions. Maintain close collaboration with the Product Marketing team to stay informed on key developments and upcoming launches. Implement the training program within your market, including a train-the-trainer approach for the sales team. Focus on enhancing brand loyalty and retail conversion through innovative learning solutions, with strong emphasis on shop floor execution and local market adaptation. Align closely with the Regional Country Manager. Adapt and localize upselling and cross-selling strategies using engaging and innovative training approaches. Explore and introduce alternative digital learning tools. Coach and train local sales teams, supporting them in translating strategy into execution. Build strong relationships to enable high performance, in close alignment with the Country Manager and sales leadership team. Take the lead in preparing and training teams for local events. Execute retail staff incentive programs in collaboration with the commercial team to drive sell-out performance. Play an active role in delivering training objectives within key accounts and take ownership of the train-the-trainer program in your market. Act as the go-to training expert, taking ownership of training initiatives and building deep expertise across the full Dorel portfolio. Monitor, evaluate, and report on training effectiveness using insights from e-learning platforms, Salesforce, and Power BI dashboards. • 5 years of relevant experience, preferably in an international retail environment, including a minimum of 2+ years of experience in training., • Entrepreneurial mindset with confidence, drive, energy, and the ability to work independently., • Capability to translateglobalstrategy and insights into pragmaticlocalexecution plans. Experience with high-end brands and/or retail is a strong advantage., • Experienced in bringing training programs to life and running them. Strong skills in presenting to large audiences, public speaking, and making presentations., • Strong leadership skills overseeing actions and stakeholders., • Proficient in storytelling, commercializing, training, and sales techniques.– Natural presenter skills are highly appreciated for this role., • Flexible and willing to travel frequently across different locations., • Hold a valid driver's license. The candidate is expected to be based within a 100 km radius of our Borehamwood (UK) office. Regular presence in the Borehamwood office is required, alongside frequent visits to our Helmond headquarters in the Netherlands. Given the scope of the role, the position requires travel several times per year across Europe. Therefore, it is considered a strong advantage if the candidate lives near major transport links, such as a main road network or in close proximity to an airport. • A salary of £36,000 per annum., • A car allowance of £550 per month., • The annual leave entitlements consist of 25 vacation days, • Other terms include health insurance and pension scheme. #J-18808-Ljbffr

Sainsbury's is seeking a proactive Store Manager to lead daily store operations and drive excellent service for customers in the UK. You will oversee a small management team, ensuring seamless product availability, safety standards, and efficient checkout experiences. Your leadership will shape performance, staff development, and store profitability. The role involves coaching colleagues, meeting KPI targets, managing disciplinary matters, and stepping in for senior leadership as needed. #J-18808-Ljbffr

Job Advert in Elstree, England, is seeking a creative Digital Marketing Manager to lead multi-channel campaigns across website, SEO, PPC, email and social media. You will manage content, unlock high-quality leads and support product launches, working with Sales, Operations and Regulatory teams to en

OA are recruiting for a Sales Executive to join our client's growing team. Our client is a leading provider of professional skincare technology, treatment systems and skincare products to salons, spas and aesthetic clinics. We are looking for a confident and commercially focused Sales Executive to support the growth of the UK sales function. You will manage inbound enquiries, conduct outbound sales activity, qualify opportunities and convert leads into sales across a range of products and services. The successful candidate will have a confident telephone manner, strong customer focus and the ability to identify needs, overcome objections and achieve individual and team sales targets. Location: Elstree, Borehamwood Hours: Monday to Friday, 9am-5:30pm, office-based. Part-time available. Salary: £30,000-£35,000 + commission (pro rata for part-time) Sales Executive Benefits • 23+8 holidays (3 mandatory over Xmas period), • Pension - 2% Employer / 3% Employee, • Life Insurance - 2 x Salary after 6 months' service Sales Executive Key Responsibilities • Handle and qualify inbound sales enquiries by telephone, email and online channels., • Conduct outbound calls to generate opportunities, follow up leads, quotations and dormant accounts., • Identify customer needs and recommend suitable products and services., • Convert qualified leads into sales, including products, accessories, service plans and warranties., • Build strong customer relationships, handle objections and provide excellent service., • Arrange call-backs, demonstrations and appointments, referring larger opportunities to the appropriate sales consultant., • Maintain accurate CRM records, manage pipelines and ensure timely follow-up., • Support sales consultants with lead management, appointments and sales administration., • Liaise with Sales, Customer Service, Technical Support, Operations, Finance and Marketing to meet customer requirements., • Work towards individual and team sales targets, monitoring activity, conversion and pipeline performance., • Provide sales reporting and feedback on customer needs, objections and market opportunities., • Support sales campaigns, product launches and wider commercial initiatives. Sales Executive Skills & Experience • Previous experience in telesales, inside sales, sales support, business development or customer service (Essential)., • Proven telephone sales experience, including inbound and outbound activity (Essential)., • Experience qualifying leads, managing pipelines and converting opportunities (Essential)., • Excellent communication, negotiation and relationship-building skills (Essential)., • Confident telephone manner with strong objection-handling and closing skills (Essential)., • Strong organisation, administration and ability to manage competing priorities (Essential)., • Experience using CRM/ERP systems and Microsoft Office (Essential)., • Target-driven, proactive and commercially aware (Essential)., • Experience in beauty, aesthetics, skincare, wellness or medical devices (Desirable)., • Experience selling professional treatment systems, devices, skincare or related services (Desirable)., • Knowledge of service plans, warranties, customer retention or field sales support (Desirable)., • Experience with Dynamics CRM or similar systems (Desirable)., • Professional, confident, friendly and customer-focused., • Resilient, tenaciou #J-18808-Ljbffr

Position: Technical Sales Administrator Location: Borehamwood Salary: £27,000 - £28,000 Hours: 09:00am - 17:00pm Monday - Thursday / 09:00 - 16:00pm Fridays Proactive are currently in search of a Technical Sales Administrator for a market leading manufacturing company based in Borehamwood. This is an exciting opportunity offering career progression and development. Responsibilities • Reporting directly to the marketing director, • Maintain ongoing dialog with regular and lapsed customers in order to remain their first choice for future opportunities, • Ongoing contact management via telephone and email with the prospect database, • Cleansing of the prospect database, • Managing and overcoming gatekeepers, • Identifying key decision makers, • Providing relevant product information to decision makers, • Lead generation, qualification and passing to sales team for follow up, • Timely follow up calls and emails subsequent to sending out information to gauge interest, • Ongoing improvement and refining of lead qualification, • Working closely with the existing sales team, • Record all opportunities, quotes and communications in the SAP Business One system, • Contact customers to promote and raise awareness of new products as they are launched Personal Attributes • Self-starter, • Good at prioritising workload, • Able to handle rejection and remaining positive, motivated and upbeat, • Gatekeeper management skills, • Accurate data capture skills, • Carrying out follow up activity in a timely manner, • Able to build rapport with gatekeepers and decision makers alike, • Exceptional communication skills, cheerful personality and team player, • Objection handling skills, • Committed to following up, • Confident individual, • Demonstrable IT skills including Microsoft, especially Outlook and ideally experience using business systems, • SAP Business One experience would be advantageous Proactive Global is an industry leading, specialist engineering recruitment agency focused on the automation, manufacturing and robotics sectors. We offer specialist recruitment services to a niche customer base, vetting that our clients offer the best opportunities for your career. Proactive encourages and promotes equality and diversity within the workforce. We act with honesty, integrity and impartiality, ensuring your application is considered on its own merits and without bias. When registering with Proactive you will have the opportunity to apply for some of the most interesting, specialist, opportunities in the marketplace, with the biggest companies in the sector. Follow us on Linkedin and Facebook for industry news and download our app for live notifications about newly listed vacancies. We look forward to helping you find your next role! Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy. #J-18808-Ljbffr

Are you passionate about patient safety, governance and using data to drive meaningful improvements in healthcare? Join Elysium Healthcare as an Incident Reporting Administrator and play a key role in supporting and improving our incident management and patient safety reporting systems. In this rewarding role, you will be responsible for supporting the development, maintenance and continuous improvement of Elysium's Incident Management System (IMS), ensuring it enables the safe, effective and compliant management of patient safety events. Working closely with clinical teams, governance leads, IT colleagues and external stakeholders, you will help ensure the system aligns with operational requirements and national healthcare frameworks, including PSIRF, LFPSE and MHSDS. You will act as a vital link between technology and clinical practice, translating clinical, operational and regulatory requirements into clear and actionable system improvements. By engaging with users across the organisation, you will identify opportunities to enhance system performance, improve user experience and support the ongoing development of incident reporting processes. A key aspect of the role involves monitoring system usage, reviewing performance data and analysing feedback to identify trends and areas for improvement. You will develop and maintain reporting dashboards, produce meaningful insights and support the creation of KPIs that help track incident trends, reporting quality, system effectiveness and user engagement. • Maintain a prioritised backlog/enhancement requests, ensuring features align with business goals and regulatory obligations., • Collaborate with clinical and operational leaders to ensure the IMS supports real‑world patient safety processes., • Ensure usability for frontline staff and integration with investigation workflows such as RCA, After Action Reviews, and Learning from Deaths., • Ensure the system meets NHS requirements, including compliance with the Patient Safety Incident Response Framework (PSIRF)., • Lead the implementation and maintenance of integration with LFPSE (Learn from Patient Safety Events) platform, including automated data submission and classification standards., • Work with IT and development teams to ensure secure, scalable architecture., • Oversee integrations with Electronic Health Record (EHR) systems, reporting tools, and identity management (e.g., Active Directory)., • Work within an ITIL framework by aligning product value delivery with IT service management processes, ensuring service stability, compliance and quality are maintained., • Embed security by design principles within all application lifecycle activities, ensuring alignment with organisational cyber security standards and regulatory compliance requirements, and actively partnering with Information Security to manage risk effectively., • Add to this re IT lifecycle management activities., • Act as a point of contact on a day‑to‑day perspective, overseeing tickets raised, vendor performance against agreed targets and SLAs., • Support service delivery review meetings., • Understand and educate vendor proposed releases/developments and ensure third parties work with EHC change enablement policy., • Stakeholder Engagement & Business Change Management, • Act as the voice of users across clinical, IT, and compliance teams., • Lead workshops, user testing, and support training team to support successful adoption., • Manage stakeholder expectations and ensure alignment with digital strategies., • Working knowledge of product improvements, including backlog/enhancement management, roadmap development and the ability to prioritise, • Working knowledge of patient safety processes (e.g., PSIRF, Duty of Candour, incident investigation), • Understanding of LFPSE requirements and NHS data standards, • Familiarity with EHR systems (e.g. Carenotes, Epic), API integration, system security, data governance and ITIL framework, • Ability to use BI tools (e.g., Power BI, Tableau, Qlik) for incident trends, RCA tracking, and learning outcomes (D), • Able to align product development with real‑world frontline challenges, • Can translate clinical requirements into system features and vice versa, • Understands the importance of compliance and accurate safety data, • Able to build strong relationships across clinical, IT, and governance teams, • Delivers high-quality, secure, and audit‑ready solutions, • Balances short‑term fixes with long‑term system improvements, • Standards: HL7, FHIR, SNOMED CT (useful for integration and data structure) (D), • Experience as a Product Owner or similar role in a healthcare or regulatory‑compliant environment, • Demonstrated experience working with clinical, operational and IT teams in a healthcare setting, • Experience gathering requirements, conducting user testing and iterating based on feedback, • Proven track record of delivering digital products that support compliance, safety and end‑user adoption, • Experience with regulatory reporting and governance frameworks (e.g. PSIRF, LFPSE, CQC, NHSEI), • Experience with Incident Management Systems: RLDatix, Radar Healthcare, Ulysses (D), • Experience with NHS Reporting: LFPSE integration, NHS Digital APIs (D) At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: • Annual base salary of £42,500, • The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window., • Career development and training to help you achieve your professional goals, • Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!, • Wellbeing support and activities to help you maintain a healthy work‑life balance, • Access to Blue Light Card, which provides a range of exclusive offers and discounts, • Life Assurance, for added peace of mind, • Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support., • 24/7 GP service and second medical opinion, to ensure you are the best you can be, • Enhanced Maternity Package, so you can truly enjoy this special time, • Pension contribution, to help secure your future Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure #J-18808-Ljbffr

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

HGV Class 1 Driver - Heathrow London TW6 - £35,000-£44,000 per year - UK work permit mandatory (Shift work & Tramping Roles Available) .About us Size Logistics, based in Heathrow TW6, is a logistics solutions company looking at rapid growth projections and providing lo

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

HGV CLASS 1 TRAMPER DRIVER Leighton Buzzard up to £51,000 (gross)/ year.Are you interested in HGV Class 1 Tramper driving in a company that offers high quality trucks (<3yrs old)? Would you like to earn a competitive salary and return to your home location after your completed shifts? Then

HGV Class 1 Driver Hemel Hempstead £36000 - £40000 per year - UK work permit mandatory.We are currently looking to recruit drivers for immediate start.Very little manual work is required - Trunking We can accept ONLY PAYE.No more than 6 points and 2-year checkable driving history is requ