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Customer Experience Specialist Manchester (Hybrid after 4 months – 3 office / 2 home) Working hours 11:30 – 20:00 Start date – 5th May Permanent We are proud to be representing a globally recognised, high-growth technology organisation that is transforming how small businesses operate. Our client is seeking a Customer Experience Specialist to join their team with a dedicated focus on supporting customers in the US market. This is an exciting opportunity to join a purpose-driven company committed to empowering small businesses through innovative technology and world-class customer support. Benefits for a Customer Experience Specialist * 23 days annual leave * 8 extra days off to cover US bank holidays * 10 days well being leave * Private healthcare * Life insurance, Income disability, and Critical Illness and more Key Responsibilities for a Customer Experience Specialist * Deliver high-quality support via phone, email, and live chat. * Resolve customer queries efficiently, ensuring clear communication and timely updates. * Escalate complex issues appropriately while maintaining ownership of the customer experience. * Guide customers through key product features and workflows ensure full utilisation. * Consistently meet productivity and quality targets. Key skills for a Customer Experience Specialist * Confident written and verbal communication * Minimum of 2 years’ experience within Customer Support role * Flexibility to work over UK Public holidays. * Experience in a tech company – desirable If you’re passionate about delivering exceptional customer experiences, we would love to hear from you. Apply here

Overview We’ve partnered with a long-established, specialist textile business with real depth in fabrics and digital printing. They’re searching for an ambitious Business Development Manager to join them and support their next phase of growth. Are you a key account executive ready for the next step in your sales career? Maybe you’re a senior account manager that wants to be out on the road more? If this sounds like you, read on and apply. Based near Trafford, Greater Manchester you’ll join a team that has years of experience and expertise, which they’re proud to share. Many have been with the company a for a long time, bringing deep product knowledge and a huge passion for what they do. There is true heritage here - and plenty of opportunity ahead for the right person. What you’ll get: • Salary £35k basic, • Commission payable for new business sales, • Hybrid - mixture of home, office and on the road, • 25 days holiday + bank holidays, • Car allowance, • Private healthcare, • Direct access to the business owner and board, • The opportunity to grow with the business as it continues to expand About you You’ll bring strong experience within textiles, particularly with printed fabrics. • Confident discussing fabric performance, print methods and end use, • Comfortable balancing relationship management with proactive business growth, • Your ambitious; keen to bring ideas as well as results, • Naturally relationship-led and proud to represent a specialist brand, • Commercially aware, self-motivated and comfortable working with autonomy, • Focused on building long-term partnerships, • Open to travel, including international visits and weekend trade shows, • Looking to establish yourself within a business for the long term, with ambition to grow into leadership About the role This is a newly created and important hire for the business. • It’s a balanced role across account management and new business development, • Growing sales across fabrics and printed textiles, • Building strong, long-term relationships with existing customers, • Identifying and opening new opportunities and routes to market, • Representing the business at UK and international trade shows (Occasional weekend work will be required), • Visiting customers regularly and staying ahead of market trends, • Working closely with production and the wider team to keep sales aligned with delivery, • Starting predominantly on-site to fully learn the products and people, before moving to hybrid, • Clear scope to step into a leadership role as the sales function develops If you’ve built solid sales experience and are ready for that step up, we’d love to talk to you. Apply now

Customer Services Representative - Financial Services Salary: £27,300 Location: Manchester City Centre (Hybrid: 3 days office / 2 days home after probation) Start Date: 30th March 2026 Hours: 37.5 per week, Monday-Friday - No weekends Sector: Financial Services / Investments Join a Growing, Award Winning Financial Services Organisation! We're partnering with a long established, market leading financial services provider that supports customers in managing and growing their personal investments. With nearly three decades of success and a reputation for transparency, expertise, and exceptional service, this organisation is expanding its Customer Services team in Manchester. You'll be joining a modern, purpose built office environment, working within a specialist customer support centre that handles complex, high value queries linked to investment accounts, ISAs, and pensions. This is an exciting opportunity for someone who loves helping customers, thrives in a fast paced environment, and wants real career progression. The Role As a Customer Services Representative, you will: • Handle inbound customer calls with professionalism, empathy, and attention to detail. * Understand customer needs and take full ownership of each interaction. * Support customers with products such as Trading Accounts, Stocks & Shares ISAs, and pension products (SIPPs). * Navigate multiple systems while managing complex product-related enquiries. * Work in a regulated environment, ensuring accuracy and compliance. * Build strong product knowledge that allows you to handle increasingly advanced customer queries. Progression & Development This employer offers: * A comprehensive induction and training programme to set you up for success. * A three tier progression structure - allowing you to grow, develop and increase earnings based on performance. * Ongoing support from Team Leaders and coaching across the department. This is an organisation that genuinely invests in its people. To succeed, you will need: • Strong communication skills and a passion for delivering excellent customer service. * Confidence using multiple IT systems simultaneously. * The ability to stay calm under pressure, solve problems, and make well informed decisions. * A positive, team-focused attitude with enthusiasm for learning. Experience within financial services or regulated environments is highly beneficial but not essential. If you're looking to join a respected financial services organisation that offers genuine career development, structured training, and a supportive team environment, we'd love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Customer Solutions Specialist Salary up to £28,000 Location Manchester Purpose Our client, a fast paced, global business, provide a software solution to business owners across the UK and Ireland. We are looking for an experienced B2B complaints handler, to resolve issues for clients, listening to the problem and offering a suitable outcome, retaining the clients business. Identifying "at risk" accounts and pro-actively contacting to offer support, additional training and resolving service issues relating to the software, sale or customer service. Increasing engagement and retention rates and improve client sentiment and online reputation. Contribute to the business' Super-duper Service strategy whilst exceeding individual KPIs and embrace our company values with every interaction. This is an amazing opportunity for anyone with the relevant experience who is looking for a fresh challenge! Day-to-day responsibilities include but are not limited to the below: Take ownership of all service issues, identifying the root cause and offering a suitable resolution to any concerns raised Record accurate details of any service issues in Salesforce or the relevant CRM so that MI and reporting can be produced Take ownership of technical and compliance related complaints ensuring that all procedures are followed accurately and the relevant internal contacts are notified of any risk Identify and pro-actively contact "at risk" clients to promote the benefits of our products and service and encourage implementation and usage Provide feedback to sales and service agents, to help improve efficiencies, processes and promote best practice Help to improve client sentiment and online reputation by pro-actively contacting dissatisfied usersKey requirements Required skills and experience Customer service experience is essential The ideal candidate will have some soft sales skills including the ability to handle objections and make recommendations based on client needs Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast paced environment Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business BrightHR Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme* after probationary period On site Gym Bright Exchange perksINDMANJ 49748LFR1 Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy

FRENCH SELECTION (FS) Amazon Marketplace Specialist Location: Stockport Hybrid work 3 days a week in the office after a training period Salary: Competitive Ref: 4307DM1 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4307DM1 The company: A well-established global organisation who design, manufacture and distribute a vast array of consumer products bought on line and instore Main duties: Working as an Amazon specialist you will help grow online sales by optimising product listings, content and merchandising across our marketplaces. The role: - Optimise product listings on Amazon and other eCommerce platforms to drive traffic, conversion and sales. - Improve product pages by updating titles, images, descriptions and keywords to increase visibility and engagement. - Analyse customer behaviour and performance data to identify opportunities to improve the online shopping journey. - Test and optimise content and page layouts to understand what drives the best conversion results. - Ensure accurate, high-quality product content across all platforms, working with internal teams to maintain brand consistency. - Launch new products, campaigns and seasonal updates on time and correctly across marketplaces. - Create compelling product stories and search-friendly content that helps customers discover and buy products. - Monitor sales and merchandising performance and use insights to improve product visibility and performance. - Work closely with sales, supply chain and planning teams to support promotions and anticipate product demand. The candidate: - Experience managing Amazon product listings essential - Familiar with managing large product catalogues and high volumes of product listings beneficial - Knowledge of working with Amazon Vendor Central or Amazon Seller central required - Excellent communication skills with additional languages a bonus - Organised and detail oriented with the ability to manage tasks efficiently - Familiar with Helium 10 and Pacvue beneficial The salary: Competitive French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic

Role: Technical Support Engineer Location: Manchester (2 x a month onsite) Are you a technically curious support professional who enjoys solving data and API challenges? We're hiring a Technical Support Specialist to join a growing SaaS business transforming how TV and digital advertising campaigns are planned, tracked and optimised. This isn't a password-reset helpdesk role. As a Technical Support Specialist, you'll work directly with data integrations, APIs, tracking pixels and reporting tools, partnering closely with Product and Engineering to resolve real technical challenges. What you'll be doing: Troubleshooting API, data and integration issues Working with JSON, SQL and browser developer tools Supporting agencies, advertisers and broadcasters Reproducing and documenting bugs for Engineering Improving documentation and customer workflowsWhat we're looking for: 2+ years in Technical Support / Product Support (SaaS environment) Strong troubleshooting mindset Experience with APIs, JSON or web technologies SQL or data analysis skills Clear communicator who can explain technical issues simplyWhy consider this role? Modern SaaS platform with real market impact Remote working Clear progression into Product, Engineering or Senior Support Collaborative, low-ego culture Exposure to AdTech and Data analyticsIf you're a Technical Support Specialist who wants more ownership, more technical depth and a clearer progression path - click apply now

I am supporting the search for a growing specialist insurer who are looking to appoint a Head of Risk & Compliance based in Manchester city centre. With ambitious plans to grow both GWP and product capability, this will be an integral hire for the organisation. Functioning as a true second‑line partner, you combine regulatory rigour with commercial insight to guide senior stakeholders with confidence and credibility. The Role As Head of Risk & Compliance, you will lead the enterprise risk management and compliance frameworks, ensuring the business operates within risk appetite and meets all PRA and FCA requirements. You will have responsibility across risk, compliance, governance and regulatory engagement, with a remit spanning underwriting, finance, claims, operations, IT, outsourcing and reinsurance. Risk Management Own and maintain the enterprise risk management framework and risk appetite, including KRIs and tolerances Lead risk identification, assessment and reporting across the business Produce clear, high-quality risk reporting for the Executive, Board and Committees, including emerging risks Oversee the ORSA process, coordinating inputs and ensuring robust challenge and regulatory-compliant outputs Compliance & Regulatory Affairs Design and oversee a proportionate compliance monitoring programme Act as the primary point of contact for the PRA and FCA, including submissions, notifications and supervisory engagement Advise on regulatory change and support implementation across the business Oversee policies, procedures, breaches, incidents and remediation activity Governance & Assurance Deliver concise, decision-focused reporting to the Board and Committees Support reviews of governance effectiveness and the control environment Leadership & Culture Lead and develop the Risk & Compliance function, ensuring appropriate capability and resourcing Promote a strong risk culture and accountability across the business Act as an independent, credible and pragmatic advisor to senior leaders What You'll Bring Significant senior experience in risk and/or compliance within UK general insurance Strong working knowledge of PRA and FCA regulation, Solvency and governance requirements Proven experience engaging with Boards, Committees and regulators Ability to balance commercial objectives with regulatory expectations Qualifications Professional risk or insurance qualifications (e.g. IRM, CII) are advantageous Degree in a relevant discipline preferred 51080LS INDMANS Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy

ACCEPTING CANDIDATES NATIONWIDE AS LONG AS YOU CAN COMMIT TO 2 DAYS PER MONTH IN THE OFFICE (NORTH WEST) An exciting opportunity for a Product Development Manager to develop qualifications, product assessment materials and related resources that meet regulatory, organisational and stakeholder requirements, as well as contribute to the scheduled product lifecycle reviews and management of the existing qualifications and assessment portfolio. To support other teams with advice and guidance relating to product development and other processes which are managed by the product team. Key Accountabilities * Develop and maintain the company’s qualifications, assessment and accreditation products in line with regulatory, organisational and quality requirements. * Manage qualification and assessment development projects and work with internal/external stakeholders, agreeing milestones and deliverables are achieved to timelines. * Ensure product developments run to plan for product launch, informing internal stakeholders of timelines. * Complete compliant development processes in line with internal policies and procedures. * Maintain and develop the qualifications and assessment development process, working to improve and streamline the process whilst ensuring regulatory compliance. * Support and conduct qualifications and assessment reviews in line with process and undertaking withdrawal process for products to be retired when required. * Manage associates/developers who are involved in qualifications and assessment development activity to ensure projects are delivered on time. * Identify specialist knowledge where required to support the development and review of qualifications, assessments and accreditation products and communicate clearly with internal teams such as Quality and Operations. * Proactively research and take forward new development opportunities which can include partnerships and collaborations with new and existing stakeholders. * Maintain accurate and complete records of qualifications and assessment development. * Produce and review specifications and other documents associated with qualifications, assessments and accreditation products accurately and in line with regulatory and organisational requirements. * Liaise with other departments and relevant stakeholders to ensure all available development information is accessible for new upcoming developments. * Represent the company at sector and Awarding Organisation forums when required. * Contribute to the Marketing, Customer Relationship, and Business Development strategy and teams by providing technical advice and guidance on qualifications, assessment and accreditation products. * Keep up to date with regulator updates, policies and initiatives relating to qualifications and assessment development. * Develop and maintain an understanding of the wider Awarding Organisation/End-Point Assessment Organisation and qualifications landscape. * Contribute to the maintenance of team Standard Operating Procedures. * Support with Employer and Provider qualifications, assessment and accreditation product queries. * Support the wider Product team with decision making and queries relating to qualifications, assessment and accreditation processes. Knowledge Skills and Qualifications * Degree Educated. * Previous experience of working in the same role or similar at an Awarding Organisation. * Be confident owning a process and managing your own time to meet deadlines. Benefits * Pension – employer contribution 6% * Life Assurance * 28 days holiday plus 8 bank holidays (FTE) * Birthday off work * Opportunity to buy-back 5 extra days annual leave (FTE) Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

Our client, an industry-leading EAP and OH provider and Sunday Times 'Best Places to Work' organisation, is looking for a Account Management Executive to join their growing team. This is where relationship management meets commercial impact. You'll own a portfolio of clients from day one, becoming their trusted go-to for everything from operational queries to strategic service reviews. Your mission? To deliver exceptional service that keeps clients renewing year after year; while identifying opportunities to grow their agreements through upsells and upgrades that genuinely meet their needs. This role as Account Management Executive covers the full account lifecycle. You'll handle daily client engagement, navigate contract renewals, manage implementation of new clients, and - crucially - turn challenging retention conversations into successful outcomes. When a client considers leaving, you're the problem-solver who listens, explores solutions, and finds the path forward that works for everyone. This role would be ideal for someone with 1-3 years' retention experience who thrives on delivering first-class customer service. You'll bring high energy and commitment to client conversations, adapt your communication style effortlessly depending on your audience, and juggle multiple priorities while working toward ambitious retention targets and KPIs. If you're driven, flexible, and genuinely enthusiastic about helping clients succeed while growing the business, this is your opportunity to make a real impact with a market-leading employer. What's in it for you? You'll be joining a fast-paced, growing business where your work makes a genuine difference. By ensuring services run smoothly for client organisations, you're directly impacting employees' lives - providing them with critical support that's essential to their wellbeing and their employer's success. This is a place that rewards ambition. If you enjoy a challenge and have genuine enthusiasm for overcoming obstacles, you'll thrive here. Through on-the-job training and development, you'll have the resources to build your career with unlimited opportunities ahead. The environment is busy and dynamic, so a positive, focused attitude and confidence in your communication will see you excel. What you'll be doing as Account Management Executive: Own your portfolio - Manage day-to-day relationships with your EAP clients, becoming their trusted point of contact for everything they need Drive retention success - Proactively manage relationships to achieve KPIs and SLAs through skilful renewal negotiations Deliver seamless onboarding - Ensure new client implementations run smoothly from day one, setting the foundation for long-term partnerships Provide consultancy and insight - Advise clients on product options and specialist services, positioning yourself as a strategic partner who understands their business Spot and seize opportunities - Identify upsell possibilities and actively promote additional services that genuinely add value to your clients Be the voice of the client - Keep your finger on the pulse of client needs and market changes, feeding insights back to senior management to keep the business ahead of the curve Support the wider team - Maintain exceptional service standards while backing up the sales and bid team when they need you Stay on top of your metrics - Track your renewal pipeline daily, flag at-risk clients early, and provide weekly updates on activity and opportunitiesThe rewards: Working for this exceptional company means being rewarded greatly for your contribution. Here's what you'll receive: 25 days' holiday plus bank holidays (increasing after 2 and 5 years' service) Your birthday off Cash health plan for you and your family Pension plan and life insurance (contributions increase with service) Contractual sick pay Private medical insurance after 5 years Profit share scheme Holiday season bonus after 3 years Free on-site gym Season ticket loan and cycle to work schemes Employee Assistance Programme access Company incentives and discount schemesAbout the company: This is a truly service-led business and the industry-leading EAP and OH provider - recognised as a Sunday Times 'Best Places to Work' organisation. With an unrivalled track record of strong year-on-year growth, they support over 80,000 organisations and 13 million lives across the UK and Ireland. As part of a global group with 14 operating companies and circa £500m turnover, there's substantial financial backing for continued expansion, including acquisition and international development. This isn't just a job - it's a platform for exceptional career advancement with a business that's going places. 49643LFRR3 INDHA Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy

Customer Solutions Specialist Salary up to £28,000 DOE Location Manchester Purpose In a fast paced, global business, provide a super-duper service to new and existing clients through critical care support, by identifying "at risk" accounts and pro-actively contacting to offer support, additional training and resolving service issues relating to the software, sale or customer service. Increase engagement and retention rates and improve client sentiment and online reputation. Contribute to the business's Super-duper Service strategy whilst exceeding individual KPIs and embrace our company values with every interaction. Reports to Customer Solutions Manager Day-to-day responsibilities include but are not limited to the below: Take ownership of all service issues, identifying the root cause and offering a suitable resolution to any concerns raised Record accurate details of any service issues in Salesforce or the relevant CRM so that MI and reporting can be produced Take ownership of technical and compliance related complaints ensuring that all procedures are followed accurately and the relevant internal contacts are notified of any risk Identify and pro-actively contact "at risk" clients to promote the benefits of our products and service and encourage implementation and usage Provide feedback to sales and service agents, to help improve efficiencies, processes and promote best practice Help to improve client sentiment and online reputation by pro-actively contacting dissatisfied usersKey requirements Required skills and experience Customer service experience is essential The ideal candidate will have some soft sales skills including the ability to handle objections and make recommendations based on client needs Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast paced environment Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the businessBenefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme* after probationary period On site Gym Bright Exchange perks INDMANJ Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy

Portfolio are proud to represent our client, a Global Software company in their serach for a Retentions Specialist. Contract renewals are the main focus of this role, you will have experience in negotiating contracts, having difficult conversations, objection handling, getting clients re-invested and re-engaged and ultimately retaining the business. You will get commission for every successful renewal as well as good progression pathways. If you come from an Account Manager, recruitment or sales background and are looking for a new challenge, apply today and we'll be in touch! Day-to-day responsibilities include but are not limited to the below: Meet and exceed all monthly Save Rate targets Meet and exceed all individual KPIs Record information accurately in CRM Report on own performance weekly/ monthly/ quarterly to the Head of Retention and Customer Solutions Identify opportunities to increase contract value by discussing additional products, services and software over usage, focussing on the needs of businesses and driving product usage and engagement Work with the finance and credit control departments to retain clients experiencing financial hardship Work with the customer service team to re-engage dissatisfied clients following service issues with a view to establishing long term business relationships and customer loyalty Generate new business opportunities via referrals from existing client base or networking Maintain and improve client sentiment and online reputation by always providing a super service Take ownership of own product knowledge ensuring you are an expert in all things BrightKey requirements Required skills and experience Must have exceptional customer service skills Must have a proven record of retaining lost clients through negotiation and excellent customer service in a B2B environment Must be able to communicate with internal stakeholders at all levels Ability to work in a fast-paced environment Adaptable to change and willing to bring forward ideas to shape the future of the role Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme* after probationary period Free On site Gym Bright Exchange perksINDMANJ 50538LF Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy

Permanent | Full-Time Location: Manchester - Eccles Hours: Monday to Friday, 08:30 - 17:00 Salary: £26,000 - £30,000 - DOE The Company A well-established specialist supplier within the construction materials and building products sector is seeking to strengthen its internal sales function following a recent strategic restructure. Operating as part of a wider group, the business has over two decades of continuous growth and is recognised for its technical expertise across cladding, façades and external building solutions. This creates an excellent opportunity for a motivated Sales Administrator to play a key role in the next phase of growth. The Role Reporting into the Sales Office Manager, the Sales Administrator will support both the Sales Office Manager and Area Sales Manager with day-to-day sales activity and project coordination. Initially, the role will report into a senior Branch Manager with extensive industry and product experience. This is a 100% office-based role, suited to someone with transferable experience from builders' merchants, timber merchants, construction materials or related sectors. Façades or cladding experience would be highly advantageous but is not essential. The business is looking for someone dynamic, quick to learn, positive in attitude and keen to build a long-term career within the organisation. Key Responsibilities Build, maintain and grow strong relationships with customers, suppliers and internal branch teams Process sales orders and projects from quotation stage through to on-site delivery Prepare accurate and timely quotations aligned with commercial targets Manage live projects using company systems, ensuring accuracy and proactive communication Liaise regularly with customers and suppliers via telephone and email (telephone confidence is essential) Work comfortably toward sales targets in a fast-paced environment Coordinate with other branches to monitor stock, availability and lead times Support the wider sales team with administrative tasks and reporting Uphold high standards of timekeeping, attendance and professional presentation Person Specification Essential: Proven internal sales experience with transferable skills Background within builders' merchants, timber merchants, construction materials or similar environments Strong verbal and written communication skills Confident using the telephone as a primary sales and relationship-building tool High attention to detail and accuracy Positive, proactive and eager-to-learn mindset Strong organisational skills and ability to manage multiple tasks Proficient with Microsoft Office, particularly Excel Strong customer service focus Right to work in the UK without sponsorshipDesirable: Experience within façades, cladding or external building products Ability to drive and travel to other branches, customers or suppliers to support future career progression Package & Benefits Salary of £26,000 - £30,000 No commission or bonus initially (new performance-based bonus structure in development) 23 days' holiday (increasing with length of service) plus bank holidays Holiday year runs January-December Christmas shutdown (typically 4 days) deducted from annual entitlement Life assurance at 2x annual salary Salary sacrifice pension scheme (launching February 2026) Retail discount schemes EV leasing scheme after 6 months' service (subject to criteria) Cycle to work scheme Eyecare vouchers & flu vouchers Medical cash plan Company events and wellbeing supportBennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for