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Exciting opportunity for a Training Lead to join the Change Management Team for a large ETRM Implementation Programme at this global Energy company. 12 Month Contract 3 Days Office/ Hybrid Working This is an exciting time to join this world-leading Energy company as it evolves from a traditional Oil & Gas enterprise into a future-focused Energy leader. This transformation includes the establishment of a highly successful new Power Trading desk within the Energy Trading team and ventures into cutting-edge solutions that address the evolving demands of the Energy sector. These initiatives include advanced Gas infrastructure, LNG technology, effective Energy Storage systems and Green Energy solutions. These innovations create opportunities for exceptionally talented individuals to contribute to the success of this evolution, working alongside some of the industry’s top professionals and leveraging the very latest technology. Working on a large ETRM Implementation Programme to help design the Training strategy and oversee and coordinate the training-related activities required to embed and sustain the right capabilities across the commodities within Trading & Supply. The Training Lead role will report to the Business Change Management Lead on the Programme. The role is both strategic and delivery-focused and will be part of the Change & Engage team within the Programme. It is a key role on the programme, with user capability & learning being a fundamental pillar to the success of the programme. Responsibilities -Apply a structured methodology to further develop the overall Learning Approach and Plans for the programme. This includes for all impacted audience groups across Trading & Supply. -Provide steer, direction and oversight of resources supporting the Training delivery aspects of the programme, such as Business Analysts, Change Managers, Process Experts etc. -Work closely with the Business Change Managers, Business Product / Process Owners, Business Analysts, SMEs, and other key stakeholders to understand the business change impact assessments and ensure they are translated into learning needs / requirements, ensuring that all changes to ways of working and new knowledge / capabilities are incorporated in the learning packages. -Carry out a comprehensive training needs analysis to identify the specific training required for each audience group to support user adoption in line with target operating model. -Oversee the development of all learning related material and packages. This could include eLearning, classroom/virtual training, on-the-job training, demonstrations and scenarios, ways of working workshops, quick reference guides and other modes of training delivery. Identify effort and resources required to produce the material and submit necessary costings etc., working within budget. -Work with third party providers to update current eLearning modules for the next implementations. Work with SMEs, Product / Process Owners, Business Analysts, SMEs and other key stakeholders to tailor the content based on requirements and needs, ensuring high quality learning packages. -Develop, oversee and manage the training delivery schedule, including coordinating training invites, coordinate trainer allocation and availability, and manage the master schedule and associated aspects. -Work with IT teams and other necessary stakeholders to ensure training and demo environments (systems) are set up and available for training delivery where required. -Support User Acceptance Testing (UAT) by ensuring those participating in UAT have the right skills and knowledge to be able to complete the necessary test scenarios. -Provide quality control of all learning packages, ensuring consistency and high standards are met. -Develop an approach for assessing and monitoring the effectiveness of all training delivery across all user groups. Apply a continuous ‘learner mindset’ and implement training improvements where required. -Work with L&D, HR and other teams to ensure Ada training approach and curricula is aligned to Shell best practice and achieves collective objectives. -Ensure the training approach is ultimately embedded into business-as-usual processes, including working with the Endur Capability Centre (CC) and other teams to help sustain the change into the future. Professional and Interpersonal Skills -Proven ability to support the learning and development of employees and to evaluate competencies. -Proficiency in scoping, developing, and delivering training materials to a diverse audience. -Confidence and ability to work in high-ambiguity work environment. -Exceptional problem-solving skills with a focus on finding practical solutions. -Strong relationship & stakeholder management skills - experience in working as trusted advisor across all organisational levels on critical, complex challenges. -Strong communication skills, both oral and written. -Resilient and able to manage challenge and resistance. -Excellent planning, organising and time management skills. Functional Skills -Good understanding of Trading & Supply processes and operations. -Good expertise in initiating a training approach and managing training related activities. -Proficient in transformational change and change management methods and their application, with emphasis on driving training and capability activities. -Strong level knowledge and skills across the following disciplines: oLearning Strategies, Approaches & Planning oTraining Needs Analysis oLearning Design, Build & Execution oCompetency & Knowledge Management oTrain the Trainer oTraining Scheduling and Logistics oTraining Delivery oLearning Effectiveness Measurements oChange Planning oChange Impact Assessments & Change Action Plans oStakeholder Management oChange & ‘Influencer’ Networks oTarget Operating Models This needs combining with a positive attitude and an ability to work within a large, globally dispersed project team in a multi-cultural environment. You also need to be a self-starter, a logical thinker and a quick learner, with strong initiative and excellent communication, interpersonal and presentation skills, able to write clearly and concisely. We believe in equality of opportunity for all job applicants regardless of gender, marital status, race, colour, nationality, ethnic origin, creed or religion, disability, sexual orientation or age. With a focus within Energy Trading, Oil & Gas, Financial Markets and Commodities, we offer a transparent Recruitment Service that has proven to be reliable and effective for over 40 years. We are ISO accredited and proud of our excellent TrustPilot Reviews. Your search for a New Contract Assignment or for a New Permanent Job will be in safe hands with Eaglecliff Recruitment. Please telephone for an immediate response or email your CV for a quick response. Eaglecliff Ltd is acting in the capacity of an employment agency for permanent recruitment and an employment business for contractor resourcing.

International Spa Trainer (12 Months contract) Luxury Skincare Brand | UK & EMEA Salary: Up to £45,000 + travel expenses London-based | Extensive International Travel We are recruiting on behalf of a globally recognised luxury skincare brand with an iconic range of professional and retail products. This is a rare opportunity to join the brand as an International Spa Trainer, supporting prestigious spa partners across the UK and EMEA. This role is ideal for an experienced trainer who thrives in an international environment and is comfortable spending extended periods away from home while travelling to some of the world’s most exclusive resorts and destination spas. The Role As International Spa Trainer, you will be responsible for delivering inspiring, high‑quality education on both treatments and retail to spa teams across multiple territories. You will act as a brand ambassador, ensuring consistent standards and exceptional product knowledge throughout the region. Key responsibilities include: • Delivering face‑to‑face training to individuals and cohorts of learners, • Facilitating new partner openings, refresher training, and advanced workshops, • Supporting retail performance through product knowledge and consultative sales training, • Maintaining training standards aligned with brand protocols and luxury positioning, • Representing the brand professionally at international spa locations and events About You We are seeking a confident, polished professional with a strong background in luxury spas and education. You will have: • Proven experience in a dedicated skincare training role (essential), • Experience delivering training to both individuals and groups, • Level 3 Beauty Therapy qualification or equivalent, • A background in premium or luxury spa environments, • Strong retail experience within a luxury skincare or spa brand, • Excellent presentation, communication, and interpersonal skills You must also: • Be highly flexible and comfortable with significant international travel, • Enjoy being away from home for extended periods, • Be London‑based (or able to regularly access London) What’s on Offer • Salary up to £45,000, • Opportunity to work with a prestige, globally respected skincare brand, • Extensive international travel across UK & EMEA, • Exposure to some of the most exclusive spas and resorts worldwide, • A dynamic, fast‑paced role with genuine global scope If you are an experienced spa educator with a passion for luxury skincare, travel, and inspiring others, we would love to hear from you. Apply now to be considered for this exceptional international opportunity.

Step into an International Trainer role at the forefront of one of the most exciting brands in clinical luxury skincare, based in London. The Role This is a rare opportunity to join a prestigious, internationally recognised skincare brand as an International Trainer and Senior Therapist. Working directly with the Global Head of Aesthetics, you will be at the centre of a world-class spa education programme, inspiring therapists across the globe and ensuring that every treatment delivered carries the brand’s signature standard of clinical excellence. Key responsibilities include: • Implementing the global spa training strategy to support business initiatives, • Facilitating training programmes for internal and external teams across international and UK-based spa accounts, • Building strong, meaningful relationships across a global spa network, • Exciting and inspiring therapists to enhance their effectiveness and drive sales performance, • Explaining ingredients, formulations and treatment benefits in a way that is approachable, engaging and memorable, • Distributing new training content and programmes to all spa accounts in a timely manner, • Working closely with the Global Head of Aesthetics to build training schedules aligned to product launches and spa priorities, • Supporting special events, activations and PR activities with pre-event and on-site training delivery Sound like you? You are a confident, polished and passionate skincare professional with proven spa experience as an aesthetician and a genuine love for education. You hold a minimum NVQ Level 3 or equivalent in face and body treatments, and you know how to hold a room whether it is a small counter team or a large international audience. You communicate with clarity and warmth, translate technical knowledge into compelling content, and bring the kind of energy that leaves therapists genuinely inspired. You are highly organised, detail-led, comfortable with international travel, and at ease working within a premium, fast-moving environment.

Job Role: Stockroom Manager Reporting to: Store Manager Location: ME+EM, Marylebone, London Contract type: Full Time About us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the role: The Stockroom Manager is a key leader within the store environment, responsible for driving all back-of-house operations with precision, professionalism, a commercial mindset and a commitment to excellence. This role ensures the accurate receiving, storing, replenishment, and movement of merchandise while maintaining optimal stock levels to support sales performance. The Stockroom Manager leads and develops the stock team, champions system and process improvements, and acts as the primary liaison between the store, head office, and external partners for all stock-related matters. They ensure that daily operations, stock audits, and omnichannel fulfilment are completed efficiently and to brand standard, all while upholding health, safety, and security compliance. The Stockroom Manager supports both the sales floor and customer communication when required, representing the brand with integrity at all times. Responsibilities Systems &Operations • Lead all stockroom operations, ensuring accurate receiving, storing, processing, and replenishment of merchandise., • Be an expert in EPOS and ERP Inventory Management platforms, and confidently identify and champion new processes and system improvements., • Oversee omnichannel fulfilment, ensuring orders are processed, packaged, and dispatched to luxury brand standards., • Maintain stockroom compliance with health and safety regulations, ensuring safe storage, organised inventory, and functional equipment., • Manage inventory accuracy through regular cycle counts, audits, and discrepancy investigations., • Drive operational efficiency by monitoring negative stock, ensuring ticketing accuracy, managing defective goods, and implementing corrective actions., • Identify workflow inefficiencies and propose solutions to optimise space, accessibility, and replenishment processes., • Act as a key systems user and trainer, supporting onboarding and continuous development for all stock-related processes., • Maintain strong communication with Head Office teams (Retail Operations, Merchandising) and external partners (delivery providers, warehousing). Leadership • Lead, motivate, and develop the stockroom team, ensuring tasks are completed efficiently, accurately, and to brand standard., • Coach team members in best practice, identifying training needs and delivering development programmes to build skills and knowledge., • Set clear expectations and priorities, conducting performance reviews and providing continuous feedback., • Act as the voice of the stock team within the store and wider business, championing continuous improvement and cross-functional collaboration., • Communicate effectively with Store Management, Sales, and Visual Merchandising teams to align stock operations with business needs, product launches, and capacity planning., • Demonstrate exemplary professionalism in timekeeping, administration, communication, and customer care. Management • Organise daily and weekly workflows for the stock team in line with business needs, deliveries, recalls, and new product launches., • Maintain optimal stock levels to support store sales goals and minimise overstock., • Lead and execute stock takes and cycle counts, ensuring thorough preparation, accurate reporting, and implementation of corrective measures to reduce shrinkage., • Review incoming product and manage stockroom layout adjustments, collaborating with Compliance and Store Management where necessary., • Ensure timely completion of all inventory-related tasks—including transfers, returns, reservations, and damages—while maintaining high standards of organisation and accuracy., • Uphold strict health, safety, and security protocols, controlling access and ensuring safe stockroom operations., • Manage customer enquiries related to stock and fulfilment when required, acting as a professional brand representative. Key Performance Indicators (KPIs): • Stock Accuracy: Cycle count results, audit accuracy, shrinkage rates., • Operational Efficiency: Timely completion of deliveries, transfers, allocations, and omnichannel orders. Team Development: • Skill progression, training effectiveness, performance improvements., • Replenishment Quality: Stock availability, overstock control, product flow., • Stockroom Standards: Organisation, cleanliness, compliance, and system accuracy. Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday., • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

Senior Manager - Product Management Training & Enablement Role Purpose The Senior Manager for Product Management Training & Enablement is accountable for hands-on design and delivery of product management training across the organisation, with a primary focus on bootcamp-style programmes and instructor-led learning. The role leads the end-to-end delivery of the Product Excellence Bootcamp, delivers structured training for Product Managers at different stages of development, and ensures that training translates into observable improvements in product practice and decision quality. This role does not own products or delivery teams. Its impact comes through direct facilitation, instructing, coaching, and practical application of product management skills at scale. Please note that this is 18 month fixed-term contract. Key Responsibilities Product Management Bootcamp - Primary Accountability • Own the build, facilitation, and delivery of the organisation's Product Excellence Bootcamp, • Deliver multiple bootcamp cohorts per year, including:, • Live instructor-led sessions, • Interactive workshops and simulations, • Practical, role-based exercises tied to real work, • Ensure bootcamp content is:, • Practical and experience-led, • Aligned to product maturity and strategy, • Directly applicable in day-to-day PM roles, • Continuously improve bootcamp content using participant feedback and observed capability gapsOngoing Product Management Training Delivery, • Design and deliver standalone training modules across key product rigors, including:, • Product discovery and problem framing, • Strategy, prioritisation, and trade-off decisions, • Outcome-based road mapping and metrics, • Customer engagement and influence, • Tailor delivery for different audiences (new PMs, Senior PMs, Product Leads), • Act as a lead facilitator, not just a content owner, • Build credibility as a recognised internal authority through consistent, high-quality deliveryLearning Application & Reinforcement, • Ensure training converts into applied capability, not just knowledge transfer, • Develop follow-ups, clinics, and reinforcement sessions to support in-role use of learning, • Use coaching, peer learning, and case reviews to embed behaviours post-training, • Partner with Product Leaders to support application within teamsCoaching (in Support of Training Outcomes), • Provide targeted 1:1 or small-group coaching to reinforce training themes, • Focus coaching on:, • Applying tools taught in training, • Improving judgement and decision-making, • Navigating real product challenges raised in sessions, • Use coaching selectively to improve training impact rather than as a standalone serviceTraining Assets, Templates & Materials, • Own the training-ready representations of product management templates, tools, and artefacts used in enablement programmes, • Ensure training materials:, • Dedicatedly reflect Enterprise PLM standards and artefacts, • Are easy to understand, instruct, and apply in practice, • Reinforce the behaviours and decision patterns encouraged of Product Managers, • Partner closely with the Senior Manager, Enterprise Product Lifecycle Management as the golden source owner to:, • Ensure accuracy, applicability, and consistency with enterprise standards, • Validate updates before use in training, • Provide structured feedback from training and classroom application to inform ongoing evolution of PLM artefacts, • Regularly refine instructional materials (examples, exercises, case studies) based on:, • Observed learner challenges, • Common misunderstandings, • Practical application gaps surfaced during training delivery, • Does not own the enterprise definition of PLM templates or standards, but enables their effective adoption through high-quality training and practiceCapability Alignment & Customer Engagement, • Work closely with:, • Product Managers, • Engineering and Operations leaders, • Learning / Talent teams, • Align training priorities to:, • Observed capability gaps, • Strategic product priorities, • Influence through expertise and facilitation, not formal authorityScope & Accountability, • Leads training delivery programmes with significant autonomy, • Personally delivers a meaningful proportion of product training, • Influences multiple product areas without line management responsibility, • Accountable for the quality, effectiveness, and credibility of product management trainingSkills & Experience Essential • Senior experience in product management (Senior PM, Lead PM, Head of Product or equivalent), • Validated experience crafting and delivering training to product or delivery professionals, • Strong facilitation skills with senior, experience-rich audiences, • Deep practical knowledge across product discovery, strategy, and delivery, • Credibility to challenge, coach, and teach experienced Product ManagersStrongly Desirable, • Experience running formal product bootcamps or academies, • Train-the-trainer or facilitation accreditation, • Experience embedding learning in large, sophisticated organisationsCareer Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Our client is a hugely successful and an award-winning global organization specialising in CRM software solutions to the SME marketplace. They are now seeking an experienced Sales Training Manager for a 12 month contract. This is a hybrid role with 3 days a week based at their prestigious UK headquarters in Central London. Skills • 5+ years experience in Sales Enablement and ‘Train the Trainer’ roles., • Experience in SaaS Sales, • Good Knowledge of CRM and Marketing solutions., • Strong communication skills both when training sellers or working with stakeholders., • Ability to motivate and guide others to act., • Docebo, coaching and call evaluation systems , Slack or Amazon Connect., • Experience working with various AI tools would prove useful. Duties The Sales Enablement Specialist will play a key role in ensuring their sales teams are equipped with the training, skills, and tools they need to be successful. • Onboarding new hires, • Delivering ongoing learning that drives performance improvement., • Review sales calls to identify coaching opportunities and skill gaps., • Oversee Product Knowledge and Continuous Learning to the sales teams. Benefits • Long contract - 12 months, • Recognised as a top place to work, • Hybrid role, • Global company, • Free Brea...

Are you passionate about teaching and empowering individuals with the skills they need to succeed in the legal tech sector? At Nexian, were more than just a technology consultancy - were trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, were driving a new era of modern, cloud-based operations for law firms across the UK The Role at a Glance: Legal Tech Technology Trainer UK Remote Competitive Salary Depending on Experience Plus Benefits: 5% pension contribution, flexible core hours Company Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Technology training delivery (virtual & in-person). Legal practice management systems (PMS) (Actionstep a bonus). Microsoft 365 & Power Platform expertise. End-to-end training programme development About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, an...

The Product Trainer will lead pre-launch training, in-store advocacy, and become the face of Flex Flame within retail.

Xero Advisory Manager | Leading Business Services Provider | London Are you a Xero expert with a passion for empowering others through technology? Imagine joining a fast-scaling, B Corp certified industry leader where your expertise directly influences the success of thousands of UK entrepreneurs. If you are a proactive communicator who excels at simplifying complex processes and wants to play a pivotal role in the launch of a revolutionary new accounting product, this is the opportunity to elevate your career in a tech-driven, forward-thinking environment. About the Firm This leading UK business services provider and certified B Corp is at the forefront of the fintech and compliance sectors, having supported over 1 million companies to date. With a focus on modernizing business workflows through a fully integrated technology platform, they are currently scaling rapidly with a forecast to grow 5x+ndash;10x over the next three years. They offer a dynamic, carbon-neutral workplace where ownership and continuous learning are at the heart of their culture. Responsibilities As a Xero Trainer you will: Design and deliver structured Xero training programmes for internal departments including Onboarding, Customer Success, and Marketing. Create scalable training materials such as video tutorials, webinars, and help centre guides for both internal and client use. Lead the Xero onboarding enablement process to ensure clients are self-sufficient and efficient from day one. Act as the primary internal Subject Matter Expert (SME) for all Xero-related queries and best practice implementations. Identify recurring friction points in platform usage and proactively address them through targeted educational content. Collaborate with the Customer Success team to reduce support ticket volumes by improving overall user competency. What You+rsquo;ll Receive Competitive salary aligned with London market rates. Hybrid working model (confirmed). Opportunity to lead the launch of a high-impact new product. Comprehensive private medical care. B Corp certified workplace with a strong focus on ESG. Clear pathways for career progression within a high-growth scale-up. At Austin Rose, we specialise in Public Practice recruitment and use our market insight to support professionals in securing roles aligned with their long-term ambitions. #publicpractice #xero #londonjobs #taxtalent

Overview We are seeking a motivated and customer-focused Inbound Sales & Customer Service Agent to join our team supporting Center Parcs, a leading provider of holiday packages across Europe. This hybrid role, based at our Head Office in Canary Wharf, London, is ideal for individuals fluent in both Danish and English who have a passion for delivering exceptional customer service and driving sales. This is an exciting opportunity to work in a dynamic environment where you can develop your skills, progress your career, and be rewarded for your achievements. Location: Hybrid position available - Head Office in Canary Wharf, London Salary/Rate: £27,768pa + benefits Commission: Uncapped commission structure rewarded for sales results, paid out monthly. On-target earnings of £5,000 per annum (Commission is not part of contractual remuneration and is subject to change). Reports to: Team Manager Hours: Full-time, 37.5 hours per week. Shifts between 8am-8pm Monday-Friday, 8am-4pm Saturday, and 9am-4pm Sunday. Includes one weekend day every other week, with a weekday off in lieu. Responsibilities As an Inbound Sales & Customer Service Agent, you will: Handle incoming calls for both sales and service inquiries. Process service requests using the client's application system. Generate sales by understanding customer needs and creating desire for products. Manage bookings, including cancellations, modifications, and confirmations. Upsell additional products, services, and extended stays. This list is not exhaustive, and additional duties may be assigned as required by the business. Qualifications To succeed in this role, you will need: Fluency in Danish and English (essential). Excellent interpersonal and communication skills. A natural ability to drive sales and achieve targets. Professionalism and emotional resilience. Strong attention to detail and multitasking abilities. A customer-centric mindset, aiming to surprise and delight in every interaction. Previous experience in customer service or sales roles (essential). Familiarity with call centre practices and KPIs (preferred). Day-to-Day Your typical day will involve: Engaging with customers over the phone to provide exceptional service and meet their holiday needs. Identifying opportunities to upsell and cross-sell additional products and services. Managing bookings and resolving customer inquiries efficiently. Collaborating with your team to meet performance targets and maintain a high-performance culture. Participating in training sessions to enhance your skills and product knowledge. Benefits We offer a comprehensive benefits package, including: Uncapped Commission: Rewarded for sales results, with on-target earnings of £5,000 per annum. Training & Development: Full product, system, sales, and customer service training provided. Career Progression: Opportunities to advance to roles such as Social Media, Guest Relations, Outbound, Trainer, Quality Support Executive, or Team Manager. Health & Wellbeing: BUPA Life Insurance Scheme, eye test vouchers, and access to Perkbox. Workplace Perks: Recently built premises, staff room with refreshments, and a smart casual dress code. Corporate Discounts: Discounts on hairdressing, gym memberships, restaurants, and bars. Holidays: 20 days annual leave plus an additional day per year of service (up to 5 days), plus bank holidays. Community Engagement: Involvement in local charities and fundraising events. Additional Benefits: Recommend-a-friend scheme, NVQ qualifications, and apprenticeship opportunities. Additional Information Please note that any offer of employment is subject to satisfactory checks from the Disclosure and Barring Service (DBS) for criminality and financial probity. Candidates will also need to provide references covering the last 36 months of employment (minimum of two references). If you are a Danish-speaking professional with a passion for customer service and sales, we would love to hear from you. Join our team and take the next step in your career today! TPBN1_UKTJ

Overview We are seeking a motivated and customer-focused Inbound Sales & Customer Service Agent to join our team supporting Centre Parcs, a leading provider of holiday packages across Europe. This hybrid role, based at our Head Office in Canary Wharf, London, is ideal for individuals fluent in both Danish and English who have a passion for delivering exceptional customer service and driving sales. This is an exciting opportunity to work in a dynamic environment where you can develop your skills, progress your career, and be rewarded for your achievements. Location: Hybrid position available - Head Office in Canary Wharf, London Salary/Rate: £27,768pa + benefits Commission: Uncapped commission structure rewarded for sales results, paid out monthly. On-target earnings of £5,000 per annum (Commission is not part of contractual remuneration and is subject to change). Reports to: Team Manager Hours: Full-time, 37.5 hours per week. Shifts between 8am-8pm Monday-Friday, 8am-4pm Saturday, and 9am-4pm Sunday. Includes one weekend day every other week, with a weekday off in lieu. Responsibilities As an Inbound Sales & Customer Service Agent, you will: Handle incoming calls for both sales and service inquiries. Process service requests using the client's application system. Generate sales by understanding customer needs and creating desire for products. Manage bookings, including cancellations, modifications, and confirmations. Upsell additional products, services, and extended stays. This list is not exhaustive, and additional duties may be assigned as required by the business. Qualifications To succeed in this role, you will need: Fluency in Danish and English (essential). Excellent interpersonal and communication skills. A natural ability to drive sales and achieve targets. Professionalism and emotional resilience. Strong attention to detail and multitasking abilities. A customer-centric mindset, aiming to surprise and delight in every interaction. Previous experience in customer service or sales roles (essential). Familiarity with call centre practices and KPIs (preferred). Day-to-Day Your typical day will involve: Engaging with customers over the phone to provide exceptional service and meet their holiday needs. Identifying opportunities to upsell and cross-sell additional products and services. Managing bookings and resolving customer inquiries efficiently. Collaborating with your team to meet performance targets and maintain a high-performance culture. Participating in training sessions to enhance your skills and product knowledge. Benefits We offer a comprehensive benefits package, including: Uncapped Commission: Rewarded for sales results, with on-target earnings of £5,000 per annum. Training & Development: Full product, system, sales, and customer service training provided. Career Progression: Opportunities to advance to roles such as Social Media, Guest Relations, Outbound, Trainer, Quality Support Executive, or Team Manager. Health & Wellbeing: BUPA Life Insurance Scheme, eye test vouchers, and access to Perkbox. Workplace Perks: Recently built premises, staff room with refreshments, and a smart casual dress code. Corporate Discounts: Discounts on hairdressing, gym memberships, restaurants, and bars. Holidays: 20 days annual leave plus an additional day per year of service (up to 5 days), plus bank holidays. Community Engagement: Involvement in local charities and fundraising events. Additional Benefits: Recommend-a-friend scheme, NVQ qualifications, and apprenticeship opportunities. Additional Information Please note that any offer of employment is subject to satisfactory checks from the Disclosure and Barring Service (DBS) for criminality and financial probity. Candidates will also need to provide references covering the last 36 months of employment (minimum of two references). If you are a Danish-speaking professional with a passion for customer service and sales, we would love to hear from you. Join our team and take the next step in your career today

Working closely with Store Managers, brand partners, and the Lead Product Training Manager, the Field Product Trainer ensures all training activity are aligned with business priorities, product launches, and the wider training strategy. The Field Product Trainer is responsible for delivering high‑

Harrison Scott Associates is seeking an experienced Product Trainer for a prestigious client in the Northern Home Counties.

Working closely with Store Managers, brand partners, and the Lead Product Training Manager, the Field Product Trainer ensures all training activity is aligned with business priorities, product launches, and the wider training strategy. The Field Product Trainer is responsible for delivering high‑q

Harrison Scott Associates is seeking an experienced Product Trainer for a prestigious client in the Northern Home Counties.

Microsoft Certified Trainer (MCT). We are seeking a Technical Trainer to design, develop, and deliver high‑quality training programs to assist with change management and to empower our clients to optimize their adoption of nebulaONE®. As a Technical Trainer, you will participate in cloud and AI e

Working closely with Store Managers, brand partners, and the Lead Product Training Manager, the Field Product Trainer ensures all training activity are aligned with business priorities, product launches, and the wider training strategy. The Field Product Trainer is responsible for delivering high‑

Mamas & Papas is seeking a Field Product Trainer to deliver engaging training across its stores in the Midlands.

Harrison Scott Associates is seeking an experienced Product Trainer for a prestigious client in the Northern Home Counties.

We are seeking a Technical Trainer to design, develop, and deliver high‑quality training programs to assist with change management and to empower our clients to optimize their adoption of nebulaONE®. As a Technical Trainer, you will participate in cloud and AI empowerment engagements and work clo

As a Weekend Receptionist at our Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us.As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive

We put people first-our members and our trainers! Here's why joining us is the best move for your career:. Your Benefits as a Self-Employed Personal Trainer:. Self Employed Personal Trainer - Peckham Rye - Peckham.

Community Learning and Development Support Worker (Temporary).Based within Adult and Family learning, the post will provide dedicated adult and family learning support as part of the Council’s Connected Communities team – a great opportunity to develop your career as a Community Learning and Dev

Assist with the delivery of a clean and safe user environment within various premises across East Ayrshire in order to assist with the promotion, delivery and integration of the Council’s key objectives; specifically in relation to the Community Plan, Shared Commitments, Single Outcome Agreement a

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

As part of the qualification requirement of this role all candidates need to be a qualified Level 3 Personal Trainer and hold a current CIMSPA membership at Personal Trainer Practitioner level, failure to provide will mean that your application cannot be progressed, and we cannot employ you until yo

Weekend Receptionist - Isleworth.As a Weekend Receptionist at our Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us.As the first point of contact for almost everyone who comes to the home, you'll have a vitally important pa

Assist with the delivery of a clean and safe user environment within various premises across East Ayrshire in order to assist with the promotion, delivery and integration of the Council’s key objectives; specifically in relation to the Community Plan, Shared Commitments, Single Outcome Agreement a

We are looking for Housekeeper/Cleaner to join us at our health club located in Richmond.This is a permanent, full-time position.We are a fun, friendly place to work, with opportunities to develop and progress.Attention to detail; Organised.No CV or experience required, apply today!.

Position Available: Full-Time Senior Receptionist.We are seeking an experienced and highly polished.IGNI, shaping each guest's journey from the very first interaction.As the face of the restaurant, you will embody our philosophy of precision, warmth, and refined hospitality-ensuring every guest expe

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 52-week non-sessional post i.To assist in the provision of a high quality cleaning service within Council buildings.Please download the Job Outline/Pers

Free or discounted optical products/procedures.

Temporary Medical Receptionist (Remote).Remote (Supporting a GP Surgery).Temporary 1st June until approximately September (end date TBC).We are seeking a reliable and organised.GP surgery team on a temporary remote basis from.This is an excellent opportunity for someone with previous GP or healthcar

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.Right now, we are looking for a.Bromley Tenancy Sustainment FSS.Sounds great, what will I be doing?.This role focuses on supporting a wide range of individuals within and beyo

Interaction Health and Social Care know that by looking after our Support workers, they will look after our customer's, it really is that simple.We recruit our Support workers based on.As a Support worker, you will commit to Delivering care with our customers enabling them to live independently clos

Pastoral Support Worker – SEN School Settings – Hampshire.Do you have the patience, resilience and compassion to support young people with additional needs both inside and outside the classroom?.Teaching Personnel are currently recruiting for full-time Pastoral Support Workers to work within spe

Autism Support Worker - Primary SEN School - Bromley.A warm, nurturing primary SEN school in Bromley is seeking a dedicated Autism Support Worker to support young learners in a structured and supportive environment.Friendly, child-centred primary setting designed for young learners.Small class sizes

The Sheppard Trust provides homes for older women in housing need, and we support them to live independently.We reduce loneliness and isolation by fostering a supportive community spirit.We're about to move to brand-new, purpose built accommodation near Hampton Court village in Surrey, with 60 o

Rota basis across 7 days .If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter.At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't

We are a care agency recruiting.Harrow, Wembley, and Edgware areas.This is a flexible role offering a variety of shifts to suit your availability.Supporting service users with personal care and daily routines.Promoting independence and dignity.Assisting with community access and social activities.Pr

Assist patients with personal care, including washing, dressing, toileting, and feeding.Help patients with mobility and transferring, such as moving between beds, wheelchairs, or walking with assistance.Monitor and record vital signs (temperature, pulse, respiration, blood pressure).Support patients

Social Worker required for work within Support & Safeguarding Team in Wiltshire area based in the beautiful, historic city of Chippenham.Competitive rates of pay up to £38ph.Flexible, hybrid working arrangements.About the team The North Support and Safeguarding Service works with children, you

Helping others improve and turn their lives around – there’s no better feeling.It’s what we do for thousands of people at more than 150 sites across the UK.This role requires native British Sign Language usage or a minimum Signature Level 2 as it is a deaf service.We accept written, video or B

Receptionist for London Private Equity firm needed urgently, handling administration and front of house.This role is an amazing opportunity to involve yourself in providing the best in 5* customer service however also the chance to learn and progress.As their ambassador creating that first impressio

We are currently recruiting for a.Reporting directly to the Front Office Manager, this is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast-paced, busy and hardworking team environment.Permanent, full-time contract (40hrs per week).You will be res

You'll oversee the front-of-house operations on the ground floor, greeting visitors upon arrival, coordinating check-ins, managing administrative duties, and ensuring a welcoming lobby environment.This is located in one of our busiest buildings, so perfect for someone looking for a highly dynamic an

Fantastic opportunity for a talented and enthusiastic Legal Receptionist/Office Services Assistantwho has at least 3 years' previous background working front of house and facilities and is able to fulfil a long term contract - minimum of a year.This is a perfect role for someone looking to progress