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  • IT Support Engineer
    IT Support Engineer
    hace 1 mes
    £34000–£40000 anual
    Jornada completa
    Manchester

    We are seeking a highly skilled and proactive IT Support Engineer to join our technical team. This role is critical in maintaining the backbone of our development environment, ensuring our engineering teams have the high-performance tools and secure infrastructure they need to succeed. You will be responsible for everything from hardware optimization to cloud-based identity management and security compliance. Key Responsibilities System Performance & Uptime: Diagnose and resolve complex hardware, network, and software faults to ensure zero downtime for critical engineering sprints. Multi-Platform Management: Install, configure, and upgrade development tools, IDEs, and operating systems across Windows, macOS, and Linux environments. Security & Compliance: Manage user permissions via AWS/Azure AD and implement MFA and VPN protocols to maintain strict ISO 27001 data security standards. Infrastructure Optimization: Configure high-performance workstations specifically optimized for software compilation and containerization tasks. Documentation & SOPs: Research technical manuals to draft and maintain Internal Standard Operating Procedures (SOPs) for system recovery and disaster management. Incident Management: Manage technical escalations via Jira/Zendesk, maintaining meticulous logs and reporting recurring bugs to senior development teams. About You We are looking for a technically curious individual who thrives in a fast-paced development environment. You should have: Technical Proficiency: Strong experience supporting Windows, macOS, and Linux (Ubuntu/Fedora/etc.) environments. Cloud Identity Knowledge: Hands-on experience with AWS Identity and Access Management or Azure Active Directory. Security Mindset: A solid understanding of network security, including VPN configurations and MFA implementation (prior experience with ISO 27001 is a plus). Problem-Solving Skills: The ability to research complex technical manuals and translate them into actionable disaster recovery plans. Communication: Excellent written skills for creating SOPs and reporting bugs to the engineering team. Relevant Experience: Previous experience in an IT Support or Helpdesk role, preferably supporting software engineering or DevOps teams. What We Offer Professional Growth: Opportunity to work with cutting-edge cloud technologies and high-performance hardware.

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  • Learning Support Assistant
    Learning Support Assistant
    hace 2 meses
    £16607 anual
    Jornada parcial
    Cheadle Hulme

    To assist in the educational, social, and emotional development of individual children, under the guidance of the Headteacher, SENCO, and class teachers. Key Responsibilities: Provide class and 1-1 support to children both in and outside the classroom to help them fully engage in activities. Assist in the implementation and monitoring of Individual Education Plans (IEPs) for children. To plan and prepare resources by working closely with class teachers and external professionals, such as speech and occupational therapists, to support the children's needs. Help maintain accurate pupil records and contribute to reports on progress. Support children with emotional or behavioural difficulties, encouraging the development of social skills and positive behaviours. Assist in the preparation and presentation of displays of children's work. Support class teachers with administrative tasks, including photocopying and lesson preparation. Undertake other duties as directed by the Headteacher. Promote the ethos and values of the school, setting a positive example in terms of attendance, dress, and punctuality. Attend staff meetings, INSET, and training as required. Maintain awareness of health and safety, ensuring a safe environment for all children. Keep confidential information secure at all times. Key Areas: Teaching and Learning: Providing individualised support to enhance children's learning. Administrative Support: Helping with and preparing resources for teaching, and providing feedback to relevant staff members and parents. Standards and Quality Assurance: Ensuring a high standard of support and maintaining effective team communication.

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    Sin experiencia
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