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✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂About the role We are seeking for an Assistant Boutique Manager for our Creed Boutique in our new Bicester Village Boutique, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week. ✂Purpose of the role This role supports the Boutique Manager in the achievement of objectives set by the Company.The Assistant Boutique Manager plays a pivotal role in upholding the brand`s prestige and delivering an unparalleled customer experience. The role drives success in KPI's for the Boutique through management, motivation, coaching and development of the team. The Assistant Manager will support the Boutique Manager in all aspects of running the business and will efficiently take control of the business in the Boutique Manager's absence. ✂Line of Reporting This role reports into the Boutique Manager with the Luxury Brand Ambassadors reporting into the Assistant Boutique Manager ✂Key responsibilities Including but not limited to: • Support the Boutique Manager in creating a luxurious customer experience which exceeds customary standards and service levels making sure that the customer service experience is being constantly delivered., • Lead, coach and inspire the team to ensure they embrace their roles with the same level of dedication, commitment, and passion to provide high levels of service to our customers to required standards using the tools and training provided to facilitate them. To liaise with our Retail Training Team to ensure all the team participate in the relevant training courses to provide a consistent customer service aligned to global guidelines., • Achieve sales and KPI targets as directed by the Boutique Manager, sharing with the team in a motivational and achievable manner., • Communicate a clear brand experience and liaise with all support functions within the business, • Maintain excellent standards in all areas of operational activity and drive sales and profitability through the performance and development of the team, whilst managing boutique budgets in conjunction with the Head of Retail., • Demonstrate strong clienteling skills – build a loyal customer network, plan and attend client networking events in and outside the store, • Develop a strong sales plan, set financial targets and KPI’s for the team with the Boutique Manager., • Review performance data with the Boutique Manager that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness, • Working directly with the team to ensure sales targets are met, • Ensuring all Creed Boutique web orders are processed and dispatched on a timely basis with such orders wrapped and packed according to company guidelines, • Support the Boutique Manager in managing stock levels in line with sales forecasts and budgets, • Support the Boutique Manager in monitoring stock shrinkage and taking pro-active steps to reduce shrinkage wherever possible, • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what relevant competitors are doing and discuss with the Boutique Manager ways to build the business., • Ensuring health and safety, legal and security issues are processed in a timely manner, • Talent Acquisition: Collaborate with the Boutique Manager to conduct probationary reviews, employee appraisals and general performance feedback sessions., • Develop the team to provide business continuity and people development; manage daily team related people matters, absence, sickness, holidays, rotas and lead by example at all times. Ensure the team are educated in how to use the on-counter technology to further support the business., • Motivate and supervise the team through a positive leadership style to build a harmonious working environment with regular updates on all aspects of their role and business performance. Manage situations that require attention, ie. personal grooming, punctuality, poor attendance, weak sales performance. ✂Skills/Experience Required • Previous retail sales management experience ideally in a luxury environment, • Ability to demonstrate a successful track record in leading and managing a team., • High levels of attention to detail., • Experience of dealing with clients/customers., • Ability to demonstrate a creative flair and problem-solving skills., • Excellent communication skills both written and verbal., • Highly organised team player, able to communicate with colleagues at all levels of the business., • Eager to learn and share their knowledge, • Able to demonstrate a pro-active attitude and flexible approach., • Excellent time management, organisation, and prioritising skills., • To empower a team to achieve goals and targets., • Ability to work effectively to meet deadlines. Please note that these are not exhaustive lists ✂ Location This role is based in the Creed Boutique at Bicester Village ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

About the Role DP World’s Bicester site is a specialist hub supporting major record labels and entertainment clients. As Site Manager, you’ll be the senior leader driving a fast‑paced, high‑performance operation where service reliability, rapid decision‑making, and strong commercial focus are essential. You’ll represent DP World to key music‑industry partners, balancing operational excellence with customer expectations, commercial outcomes, and a positive people culture. This role shapes the site’s direction—building capability, fostering continuous improvement, and ensuring safe, efficient, and profitable performance. NOTE: This is a full-time role that requires daily on-site presence. How You Will Contribute • Serve as the senior operational lead for music‑industry customers, building strong relationships and supporting commercial reviews, negotiations, and service discussions., • Ensure operational decisions balance service quality, customer needs, and commercial outcomes., • Lead daily performance of a fast‑paced, time‑critical distribution site, making quick, informed decisions and flexing plans around release cycles and peak demand., • Drive service, productivity, safety, and quality KPIs while resolving operational issues at root cause., • Own site P&L, budgeting, forecasting, cost control, and management of out‑of‑scope work; support commercial teams on pricing and contracts., • Build a high‑performance culture with clear expectations, strong leadership development, talent pipelines, and high engagement., • Lead continuous improvement, site readiness for new services, and operational changes, working cross‑functionally to enhance value for customers., • Ensure full compliance with Safety, Quality, Security, Customs, environmental and corporate governance standards while overseeing facility management and alignment with regional teams. What You Will Bring Essential • Senior leadership experience in logistics, distribution, or supply chain operations., • Strong commercial awareness with experience supporting customer negotiations or service-based contracts., • Experience working in customer-facing operational roles with high service expectations., • Proven ability to make sound decisions quickly in fast-moving environments., • Track record of building and leading high-performing teams and site culture., • Strong financial understanding (budgets, cost control, performance drivers)., • Excellent stakeholder management and influencing skills. Desirable • Experience in music, media, retail, or other demand-volatile supply chains., • Exposure to working with brand owners, rights holders, or commercial clients with time-critical product cycles., • Experience in 3PL or contract logistics. Compensation DP World offers exciting and challenging roles within a growing international organisation. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses—Ports and Terminals, Marine Services, Logistics and Technology—and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. We're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. WE MAKE TRADE FLOW To Change What's Possible For Everyone Diversity & Inclusion DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.

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