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Prison Support Role HMP Isle of Wight £30,491 His Majesty’s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds. Driving duties are an essential part of the OSG role at HMP Isle of Wight and therefore candidates are required to hold a full, valid UK Driving Licence. Someone like you You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You’ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.

IT Service Desk – 3rd Line Engineer Reports To: 3rd Line Team Leader (Head of IT Infrastructure) Location: Wilmslow / Hybrid / Remote Hours of Work: Mon–Fri, staggered start/finish times between 8am and 6pm. Occasional work outside these hours may be required to support change windows or incidents; TOIL applies. The Role The IT Service Desk is the single point of contact for all IT services, requests, and incidents. It's a busy, dynamic, fast-paced team supporting Citation Group's multiple business units across the UK, Canada, and Australia. As a member of the 3rd Line Team, you will be responsible for building, managing, and maintaining company infrastructure across a multi-tenant, multi-country Microsoft 365 and Azure environment. The role of the IT Support team is to ensure colleagues have the technology they need to achieve business objectives — whether in the office or working remotely. Alongside day-to-day ticket resolution, you'll work on infrastructure projects and change initiatives — from platform migrations to identity and security improvements — balancing planned project work with reactive support. We're looking for customer-focused engineers to join our IT department, supporting colleagues both in the office and remotely across the UK (and coordinating with Canada/Australia counterparts). This role suits someone with 3+ years of experience in a similar role. Duties Include but not limited to: • 3rd line support of technology-related incidents within agreed SLAs, • Contributing to infrastructure projects and change initiatives alongside day-to-day ticket work, • Resolution of escalated colleague service requests or incidents as assigned within SLA, logged and tracked via service desk, • Building, configuring, and maintaining Azure infrastructure — virtual machines, networking, storage, and app services, • Supporting Azure governance activities — naming/tagging standards, Azure Policy, RBAC, and PIM, • Performing systems administration activities such as performance tuning and data management across Azure and on-prem infrastructure, • Managing identity and access — user/group administration, Conditional Access policies, and enterprise application configuration in Entra ID, • Monitoring and reviewing quality of service delivered, • Remediating vulnerability findings (patching, configuration fixes, closing out scan results) across networks, systems, and applications, • Planning, implementing, and optimising cloud and on-prem data storage technologies, • Installing, managing, controlling, deploying, and maintaining infrastructure systems software to meet operational needs and service levels, • Installing and testing, or decommissioning and removing, systems or system components, • Supporting device provisioning and lifecycle management, including Windows and Cloud PC (Windows 365) estates, • Raising and documenting changes in line with the change management process (standard/normal/emergency changes), • Producing and maintaining system, solution, and knowledge base documentation, • Liaising with 3rd party suppliers, • Travel to other offices as and when required Skills • 3+ years' experience in Microsoft Azure infrastructure and/or Entra ID identity & access administration (other specialist areas below are an advantage, not a substitute), • Strong communication and customer service skills, putting colleagues at the heart of everything you do, • Proven organisational skills with good attention to detail, • Comfortable balancing planned project work with reactive incident/ticket demands, • Clear, thorough approach to documenting changes and solutions for others to follow, • Ability and desire to learn about the systems we support, • Ability to prioritise your own workload and manage expectations Qualifications / Certifications (Preferred) • ITIL Foundation, • AZ-104 — Microsoft Azure Administrator, • SC-300 — Microsoft Identity and Access Administrator, • Other relevant Microsoft or specialist certifications (e.g. AZ-500, MS-102) Technologies & Specialisms Knowledge and experience in several of the following is preferred. Cloud — Microsoft Azure • Virtual machines, storage accounts, and app services, • Networking — hub-and-spoke topology, private endpoints, DNS, • Governance — naming/tagging standards, Azure Policy, Management Groups, • Identity & access — RBAC, Privileged Identity Management (PIM), managed identities, • Key Vault and secrets management, • Backup and patching (Azure Update Manager) Microsoft Based Technologies • Windows Platforms – Windows 10, 11, Server 2016+, • Active Directory, Entra ID, PowerShell, • Entra ID — Conditional Access, Enterprise Applications, SSO, identity and access management (IAM), • M365 – Exchange, Teams, SharePoint/OneDrive, • Intune Endpoint Manager, • Windows 365 / Azure Virtual Desktop (AVD) Network & Security • Cisco Meraki Firewalls, Switches and APs, • LAN, WLAN, DNS, VPN, • Cloudflare Telephony • Experience with cloud telephony platforms (e.g. RingCentral, Vonage, Amazon Connect) is beneficial but not a primary focus of the role, • MS Teams, • Mobile devices – iPhone, iPad

Location: Stockport / Hybrid Contract: 12 Months IR35: Inside IR35 Rate: Competitive day rate Working Pattern: Hybrid, with an expectation of around 2-3 days onsite initially and scope for greater flexibility once embedded Ocho is working with a client in Stockport who is looking for an experienced Senior Platform Engineer to join their infrastructure engineering team on a 12-month contract. The immediate focus is a major on-premise to Google Cloud Platform (GCP) migration, so this role is particularly suited to someone with strong hands-on GCP experience alongside Kubernetes and Linux. This is a project-focused engineering role rather than a BAU support position. The team is responsible for designing and delivering new infrastructure and platform solutions, with long-term operational support handed over to a separate TechOps function once projects are complete. You will work as part of a small senior engineering team, typically 3-5 engineers per project, helping design, build and improve cloud and platform infrastructure across a range of initiatives. • Support the migration of infrastructure and workloads from on-premise environments into GCP, • Design, build and improve cloud and platform infrastructure, • Work extensively with Kubernetes across containerised environments, • Provision and manage infrastructure using Terraform and other automation tooling, • Apply strong Linux systems administration skills across platform environments, • Contribute to cloud architecture, platform design and technical governance, • Improve infrastructure scalability, reliability and maintainability, • Support automation and standardisation across cloud environments, • Work with networking, IAM, security and infrastructure configuration, • Collaborate with senior engineers, architects and technical stakeholders, • Produce clear technical documentation and support handover into TechOps, • Provide senior-level technical input and recommendations across infrastructure projects, • Strong commercial experience with Google Cloud Platform (GCP), • Previous experience working on cloud migration projects, ideally on-premise to GCP, • Strong hands-on Kubernetes experience, • Strong Linux systems administration skills, • Good experience with Terraform and Infrastructure as Code, • Strong background in Platform Engineering, Cloud Engineering or DevOps, • Experience designing, building and improving production-grade infrastructure, • Good understanding of cloud networking, IAM and security principles, • Strong automation mindset, • Ability to work independently and take ownership of complex technical problems, • Comfortable operating in a senior engineering environment and making technical recommendations, • Helm, • AWS experience, • CI/CD tooling, • Monitoring and observability, • Cloud networking and VPC design, • Infrastructure architecture, • Governance and security best practices, • Experience simplifying or modernising complex infrastructure environments You will likely come from a Senior Platform Engineer, Senior DevOps Engineer, Senior Cloud Engineer or Cloud Infrastructure Engineer background. The strongest candidates will have genuine hands‑on experience across: GCP + Kubernetes + Linux + Terraform You should be comfortable building and improving infrastructure rather than simply deploying applications into an existing platform. This role would suit someone who enjoys project-based engineering work, cloud migration and platform design without being tied into long-term BAU support. The interview process is straightforward and consists of: • Stage 1: 15-minute screening call, • Stage 2: 1-hour technical deep-dive with two senior engineers, • Stage 3: 15-minute final call with the Director of Systems Engineering, • Offer following successful completion of the final stage, • 12-month initial contract, • Inside IR35, • Stockport-based hybrid role, • Approximately 2-3 days onsite initially, • Potential for increased remote flexibility once onboarded, • Strong likelihood of extension, with contractor tenure potentially extending up to 36 months #J-18808-Ljbffr

Help Shape the Future of Education Few voluntary roles offer the opportunity to influence the lives of thousands of children, support hundreds of dedicated staff and help shape the future of local communities. As a Governor of Education Learning Trust, you will play an important role in ensuring our schools deliver the highest standards of education and achieve the best possible outcomes for every pupil. Working alongside dedicated volunteers and experienced leaders, you will contribute to effective governance, provide appropriate support and challenge, and help shape the future direction and long-term success of the Trust. This is a unique opportunity to apply your professional expertise in a role that combines purpose, influence and impact. If you are passionate about education, community and making a difference, we would love to hear from you. Governors are responsible for supporting and challenging school leaders, monitoring educational performance, overseeing key aspects of school governance, and helping to ensure that the school provides the best possible outcomes for all pupils. We currently have a number of vacancies in schools across our trust. We welcome applications from individuals from all backgrounds and sectors. Previous governance experience is not essential, as training and support will be provided. We are particularly interested in hearing from candidates with experience in one or more of the following areas: • Education and school improvement, • Finance, audit or risk management, • Human resources and organisational development, • Legal and compliance, • Estates, property or facilities management, • Digital technology and cyber security, • Marketing, communications or public relations, • Business leadership and strategic planning, • Community engagement and partnership working Above all, we are looking for individuals who can demonstrate: • A commitment to improving outcomes for children and young people, • Strategic thinking and sound judgement, • Integrity, independence and accountability, • The ability to challenge constructively and work collaboratively, • A willingness to devote the necessary time and energy to the role, • Time Commitment #J-18808-Ljbffr

Help Shape the Future of Education Few voluntary roles offer the opportunity to influence the lives of thousands of children, support hundreds of dedicated staff and help shape the future of local communities. As a Governor of Education Learning Trust, you will play an important role in ensuring our schools deliver the highest standards of education and achieve the best possible outcomes for every pupil. Working alongside dedicated volunteers and experienced leaders, you will contribute to effective governance, provide appropriate support and challenge, and help shape the future direction and long-term success of the Trust. This is a unique opportunity to apply your professional expertise in a role that combines purpose, influence and impact. If you are passionate about education, community and making a difference, we would love to hear from you. Governors are responsible for supporting and challenging school leaders, monitoring educational performance, overseeing key aspects of school governance, and helping to ensure that the school provides the best possible outcomes for all pupils. What we are looking for: We currently have a number of vacancies in schools across our trust. We welcome applications from individuals from all backgrounds and sectors. Previous governance experience is not essential, as training and support will be provided. We are particularly interested in hearing from candidates with experience in one or more of the following areas: • Education and school improvement, • Finance, audit or risk management, • Human resources and organisational development, • Legal and compliance, • Estates, property or facilities management, • Digital technology and cyber security, • Marketing, communications or public relations, • Business leadership and strategic planning, • Community engagement and partnership working Above all, we are looking for individuals who can demonstrate: • A commitment to improving outcomes for children and young people, • Strategic thinking and sound judgement, • Integrity, independence and accountability, • The ability to challenge constructively and work collaboratively, • A willingness to devote the necessary time and energy to the role, • Time Commitment #J-18808-Ljbffr