Shift Manager
hace 10 días
Feltham
Experience Required: • Leadership and supervisory experience, • Retail Merchandise experience, • Use of a Warehouse Management System, • KPI Management, • Understanding Financial and Budgetary controls Main Responsibilities: • Oversee all aspects of warehouse and logistics operations during assigned shift, • Conduct shift briefings, task assignments and performance checks, • Champion and enforce health & safety procedures to maintain a safe working environment, • Promote and support the wellbeing of all colleagues on shift • Coordinate with planning, inventory, and technical teams to resolve any operational issues, • Ensure high levels of accuracy are achieved • Delivery of Key Performance Indicators (KPI's.), • Responsible for ensuring the operation consistently meets the requirements of the customer., • Delivery of a safe, secure, clean and fair work environment for team members., • Ensure good employee relations are maintained and that strong working relationships are developed., • Ensure compliance with Standard Operating Procedures (SOP's.), • Ensure high levels of accuracy are achieved., • Compliance to audits., • Develop new initiatives to improve operational efficiencies., • Facilities Management by minimizing damage through effective operating processes., • Ensure a culture of trust based on open communication and cooperation is encouraged and reinforced., • Manage team to deliver daily targets productively and in line with performance KPIs., • Effective communication through accurate handovers, e-mail, daily briefs and weekly meetings., • Develop and maintain a motivated team., • Shift productivity and performance in line with site/customer KPIs, • Performance Management and Target setting, • Excellent communication and employee engagement, • Continuous improvement initiatives delivered, • Training and Development of staff, • Ensuring operations adhere to all SOP’s and ALL relevant Critical Control Points, Health and Safety, Food safety and all legal requirements at all times, • Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated, • Providing reports on productivity and other performance indicators to management, • Building and maintaining excellent working relationships with all section managers, ensuring the provision of a positive and professional service., • Driving success by proactively managing team performance, provide development and succession planning opportunities, • Ensuring the effective development, implementation and evaluation of policies and procedures, ensuring they are compliant and consistently applied, • Proactively taking steps to ensure own skills and knowledge continue to improve in all aspects including technical and leadership