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  • Retail Customer Service (20 hours)
    Retail Customer Service (20 hours)
    2 days ago
    £13.74 hourly
    Part-time
    Cobham

    Company Description There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands including Ladbrokes, Coral, BetMGM, Eurobet and bwin, and we have an energy that drives us to perform at the height of our potential. Whether you're an engineer, marketer or retail specialist, a career here is a complete game changer. Job Description As a Retail Customer Service Manager, you will play an important role in the Entain family, delivering top customer service and driving standards daily. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are the same and you'll have the chance to contribute to a team that wins together and does what's right by our customers. Reporting to the Shop Manager you will be part of the Shop team, who will serve customers and build relationships to encourage repeat custom. Salary is £13.74 per hour. Are you ready to launch a winning career? What you will do • Deliver outstanding customer service., • Always urge safer gambling., • Take bets on different sports and events., • Process customer transactions including cash handling., • Help demonstrate our products and betting terminals to customers., • Handle customer complaints or concerns with empathy and problem-solving skills., • Work towards defined targets., • Maintain high shop standards., • Open or close the shop. Work patterns Our shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays. Your typical weekly rota will be 20 hours. We will make it up of a blend of long opening or closing shifts, and shorter evening shifts. The rota will vary week to week. At Entain, we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance. Qualifications To be successful in this role: • You must be 18 years of age or over to work in one of our betting shops., • Previous work in a customer-facing setting., • Confidence working with customers in person., • Familiarity with cash handling and payment transactions., • The ideal candidate will have reliable transport to the shop. Additional Information Benefits At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire your best. Join us, and a great compensation package is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like: • Optional overtime subject to availability., • Pension Scheme and annual ShareSave., • Discounts with hundreds of retailers., • Healthcare and wellbeing support., • Development opportunities. And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of dedicated people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Equal Opportunities If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you. We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves. We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on race, colour, nationality, ethnic or national origin, religion or belief, sex, gender identity or expression, sexual orientation, age, disability, marital or civil partnership status, pregnancy or maternity, or any other status protected by law. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. #LI-Onsite

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  • Head Barista
    Head Barista
    7 days ago
    £14.8 hourly
    Part-time
    Molesey

    Location: St Mary’s Church East Molesey Hours: 16 – 20 hours per week (Term Time Only) Occasional weekend work required About the Role St Mary’s Church Café is looking for a friendly, confident, and community-minded Barista to join our team. The successful candidate will be passionate about creating a welcoming environment where people feel connected and valued. This role involves preparing high-quality drinks, providing excellent customer service, and helping to maintain the café as a warm and engaging community hub. The Barista will also support the day-to-day running of the café, including opening and closing procedures, and may assist in supervising volunteers during shifts. Key Responsibilities • Prepare and serve a range of speciality coffees, teas, and other beverages to a high standard., • Take customer orders and manage transactions efficiently to ensure a smooth and positive customer experience., • Provide warm, friendly, and attentive customer service, helping to foster a welcoming community atmosphere., • Assist with light food preparation as required., • Open and close the café in accordance with operational procedures., • Maintain high standards of cleanliness and hygiene, ensuring compliance with food safety regulations., • Contribute to an efficient and organised working environment., • Support and guide volunteers working during shifts when required., • Work occasional weekends as part of the rota. Person Specification Essential Skills and Attributes • Friendly, approachable, and confident when interacting with customers., • Ability to deliver excellent customer service and build positive relationships with regular visitors., • Comfortable working independently and taking initiative when needed., • Reliable and organised with good attention to detail., • Passionate about creating a welcoming community space. Desirable • Previous experience working in a café or hospitality environment (ideally at least one year), although this is not essential as training will be provided. Benefits • Term-time only working pattern., • 16 hours per week., • Ongoing training and development opportunities., • Opportunity for progression, with potential to develop into a Café Manager role within a short period of time.

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  • Cafe Manager
    Cafe Manager
    13 days ago
    £13–£15 hourly
    Full-time
    Hounslow

    We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture., • Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, point-of-sale systems, and business operations., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

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  • Restaurant Manager,SousChef,Chef de Partie,Pizza Chef
    Restaurant Manager,SousChef,Chef de Partie,Pizza Chef
    2 months ago
    Full-time
    Hampton Court, Walton on Thames

    NOW HIRING – NEW PREMIUM MODERN ITALIAN RESTAURANT contact Claygate Averna Restaurant ask for Fabio Petrucci Hampton Court • East Molesey • Surrey A completely new premium modern Italian restaurant is opening near Hampton Court Station, and we are building a strong, passionate and ambitious opening team. The restaurant will focus on fresh seasonal ingredients, modern Mediterranean-Italian cuisine, high standards of service and a stylish fully refurbished environment. We are currently recruiting for: • Restaurant Manager, • Senior Sous Chef, • Chef de Partie, • Pizza Chef This is an exciting opportunity to join a serious new project from the beginning, with excellent potential for growth and long-term development. What We Are Looking For: • Passion for quality food and hospitality, • Strong work ethic and positive attitude, • Professional kitchen or restaurant experience, • Ability to work well under pressure, • Team players with attention to detail, • Experience in fresh food environments preferred About the Restaurant: • Premium modern Italian & Mediterranean concept, • Fully refurbished kitchen and dining room, • Excellent location near Hampton Court and the station, • High potential business area with strong local clientele, • Professional and ambitious working environment Salary: Competitive salary based on experience and position. Location: Hampton Court / East Molesey / Surrey – KT8 To apply, please send your CV and position of interest by message or email.

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