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  • Supervisor
    Supervisor
    3 hours ago
    £13.55 hourly
    Full-time
    Manchester

    In 2012, Thom & James drove a Piaggio ape Tuk Tuk all the way from Sicily to London on a 'Pilgrimage' to learn the secrets of perfect Italian pizza. They went on to set up a market stall in Soho with an oven in the back of the van before opening their first actual pizzeria on Dean Street. If you think that sounds as ridiculously cool as we do, and you love pizza, then read on... Nowadays we have over 20 award-winning pizzerias across the UK, we've got our own Pizza Academy where we run training workshops every day, and we're also a BCORP - something we're extremely proud about achieving. We pride ourselves on using the best ingredients from Naples including Caputo flour, fresh fior di latte, salsiccia e friarielle , to make the best Neapolitan pizza every day. At Pizza Pilgrims, we aspire to create an inclusive environment where everyone can be themselves, feel genuinely cared for and have equal opportunities for growth and progression. We are committed to building a diverse team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives; which creates proper happiness, just like our pizzas do! We work hard because we think pizza makes people happier. As a Restaurant Supervisor you'll be a specialist in creating lasting pizza memories, amazing pizzeria vibes, for every guest to leave with a full belly, and already planning their next visit. Your responsibilities will also include; • Health & Safety., • Shift running., • Stock management., • Team training., • Food quality., • Customer feedback., • And, we want to hear your ideas how we can introduce more people to dine with Pilgrims. Whilst skills are important, representing our values is just as important too. These shape our team culture. • 'Push Yourself' because we believe learning new skills and coming out of your comfort zone will help us improve as a team., • 'Be Yourself' means you can bring your own personality to work. Your hair colour is yours, not ours. We think tattoos are cool. And we love hearing about your interests outside of work., • 'Respect Others' because everyone is welcome at Pilgrims and we're committed to creating an inclusive environment where people feel they belong., • 'Enjoy Yourself' because hospitality is an industry we love, and we want every Pilgrim to create happiness for each other and to have fun at work. What's in it for you? • £13.55 per hour +tronc, • Serious career development - We are opening 5 pizzerias this year & next., • On top of the standard 28 days holiday, you will get an extra day for every year you work for us (up to 5 Years)., • After 5 years with us, you get a paid 4-week sabbatical on top of your 33 days holiday! Some of our favourite Pizza Perks include... • 1 extra day holiday as "Happiness Day' so you can do something that you love and makes you happy about outside of work., • Team trips to Naples (management positions) & beyond to meet suppliers & try new pizzerias, • A tasty bonus every time you refer a friend to join., • Free food & espresso every day - whole menu available & also deals with other restaurants, • A free after-work drinks (soft, beer or gin), • 2 huge company-wide parties every year to celebrate Christmas and Ferragosto (We close all the pizzerias for these!), • Free pizza when you visit any Pizza Pilgrims when you are not at work for you & up to 3 friends. So, if you've got this far down the job advert, it might mean that we're a perfect match. Click the apply button and one of the team will reach out to you soon.

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  • Senior Brand Manager – Tattu UK & Dubai
    Senior Brand Manager – Tattu UK & Dubai
    10 hours ago
    £55000–£60000 yearly
    Full-time
    Manchester

    Job Ref: PER1676 Branch: Permanently Unique Group Location: Permanently Unique Restaurant Group, Salford Salary/Benefits: Competitive Salary Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 08/10/2026 Closing date: 19/11/2026 Senior Brand Manager – Tattu UK & Dubai Reporting to: Sales & Marketing Director Location: Manchester, with regular UK travel Salary Package: Up to £45 plus tronc (total package up to 60k) About Tattu Tattu is a modern asian dining experience, renowned for its distinctive interiors and immersive guest experiences. With an established portfolio of restaurants across the UK and a growing international presence, this is an opportunity to play a leading role in the next stage of Tattu's development. Role Overview The Senior Brand Manager will take strategic ownership of the Tattu brand, leading its positioning, marketing strategy and commercial activation across the UK and international markets. Reporting to the Sales & Marketing Director, the role will be responsible for developing and delivering the annual brand plan, managing significant marketing budgets and ensuring that all activity contributes to brand growth, guest acquisition, bookings and revenue. The Senior Brand Manager will provide clear leadership to the marketing team and coordinate internal departments, restaurant teams, agencies and commercial partners. They will act as the senior day-to-day authority for the brand, ensuring work is strategically aligned, commercially effective and delivered to the highest standard. This is a senior, highly visible role requiring strong strategic judgment, creative leadership and the ability to turn ambitious ideas into measurable commercial results. Key Responsibilities Brand Strategy and Leadership • Take ownership of the development and implementation of the annual Tattu brand and marketing strategy., • Translate the company's wider commercial objectives into clear brand priorities, campaigns and market-specific plans., • Define and continually evolve Tattu's positioning, proposition, audience strategy and key messages., • Act as the senior brand guardian, ensuring Tattu is represented consistently and distinctively across every guest touchpoint., • Identify emerging consumer behaviours, cultural trends and market opportunities that can strengthen the brand., • Provide well-considered strategic recommendations to the Sales & Marketing Director and senior leadership team., • Maintain a strong understanding of the competitive landscape across premium hospitality and luxury lifestyle sectors. Commercial and Performance Ownership • Develop marketing plans that directly support bookings, revenue, guest acquisition, retention and frequency., • Take ownership of Tattu's marketing budget, ensuring investment is prioritised effectively and controlled responsibly., • Establish clear objectives, KPIs and reporting structures for all major marketing activity., • Analyse performance across paid media, CRM, social media, website, PR, partnerships and local marketing., • Use data, guest insight and market intelligence to inform decisions and optimise activity., • Present clear performance updates and commercial recommendations to senior stakeholders., • Challenge activity that is not delivering sufficient brand or commercial value. Campaign and Activation Leadership • Lead the development of integrated brand campaigns across paid, owned, earned and in restaurant channels., • Own the strategic direction of seasonal campaigns, menu launches, restaurant openings, events and major brand moments., • Set the campaign proposition, audience, objectives, channel strategy and measurement framework., • Ensure campaigns are delivered accurately, on time and within budget., • Oversee detailed campaign plans while delegating appropriate elements to the wider team., • Maintain a forward-looking marketing calendar that balances long-term brand building with immediate commercial priorities., • Lead post-campaign reviews and ensure learnings are carried into future activity. Creative and Content Direction • Set the creative direction for Tattu campaigns and ensure all output reflects the quality and ambition of the brand., • Develop and approve briefs for graphic design, photography, videography, social content and external creative partners., • Lead the planning of significant content shoots and brand productions., • Review and approve key creative work, copy and campaign assets before release., • Build a strong and varied content strategy that supports brand storytelling and commercial conversion., • Ensure the brand continues to feel culturally relevant, distinctive and ahead of its competitors., • Maintain exceptional standards of accuracy and attention to detail across all output. Digital, CRM and Guest Journey • Lead Tattu's digital marketing strategy across paid social, search, website, CRM and emerging platforms., • Work closely with agency partners to set media strategy, allocate budgets and improve return on investment., • Oversee the digital guest journey from initial discovery through to booking and post-visit communication., • Identify opportunities to improve website performance, conversion rates and database growth., • Develop a CRM strategy that strengthens guest relationships, loyalty, retention and visit frequency., • Ensure customer data and insight are used effectively to support personalised and relevant communications., • Maintain oversight of digital reporting and hold agencies accountable for performance. Restaurant Openings and International Growth • Lead the brand and marketing workstreams for new restaurant openings and market launches., • Develop launch strategies that build awareness, generate demand and establish strong local relevance., • Work closely with operations, sales, reservations, creative, digital and PR teams to coordinate every stage of an opening., • Adapt the Tattu proposition appropriately for different markets while protecting the core brand identity., • Build relationships with local agencies, partners, media and cultural influencers where required., • Support the development of Tattu's international marketing structure, processes and standards., • Travel to restaurant locations and new markets to provide hands-on leadership during critical periods. PR, Partnerships and Brand Reputation • Set the strategic direction for Tattu's PR, influencer and partnership activity., • Manage senior relationships with PR agencies and ensure activity supports agreed brand and commercial objectives., • Identify high-value partnerships with luxury, fashion, entertainment, travel and lifestyle brands., • Lead the marketing strategy for high-profile events, collaborations and guest experiences., • Protect and enhance Tattu's reputation, responding appropriately to potential brand risks., • Evaluate partnership and PR opportunities based on audience relevance, reach, return and long-term brand value. Team Leadership and Development • Lead, motivate and develop members of the team., • Set clear responsibilities, objectives and performance expectations., • Create an accountable working culture in which individuals take ownership and deliver without requiring repeated follow-up., • Coach team members to improve their strategic thinking, communication, organisation and commercial understanding., • Allocate work effectively, balancing development opportunities with business priorities., • Foster strong collaboration across the wider creative and operational teams. Skills and Experience Essential • Significant experience in a senior brand, marketing or integrated communications role for at least one luxury / premium band., • Ability to operate effectively in a fast-moving, entrepreneurial and highly ambitious business., • A strong track record of developing and delivering commercially successful brand strategies., • Demonstrable experience leading complex, multi-channel campaigns., • Strong understanding of digital marketing, CRM, social media, PR, content and performance reporting., • Experience leading and developing a high-performing marketing team., • Confidence managing agencies, suppliers and senior stakeholder relationships., • Excellent strategic, creative and commercial judgment., • Strong analytical skills and the ability to translate performance data into clear actions., • Exceptional communication, presentation and influencing skills., • Excellent attention to detail and the ability to maintain high standards across multiple projects. Personal Attributes • Confident, credible and able to influence at a senior level., • Passionate about premium hospitality., • Highly organised, decisive and accountable., • Proactive and able to anticipate requirements before they become urgent., • Calm and solutions-focused when managing pressure or competing priorities., • Collaborative, approachable and committed to developing others., • Ambitious for the brand and motivated by the opportunity to help shape its future growth. Measures of Success Success in the position will be measured through: • Delivery of a clear and commercially effective Tattu brand strategy., • Growth in bookings, revenue, brand awareness and guest consideration., • Strong return on marketing investment across key channels and campaigns., • Successful delivery of restaurant openings, launches and major brand moments., • Effective management of budgets, agencies and resources., • Improved guest acquisition, CRM growth, retention and frequency., • Consistent brand standards across all locations and touchpoints., • Quality, accuracy and timely delivery of marketing activity., • Development and performance of the Tattu marketing team., • Strong relationships with senior stakeholders, restaurant teams and external partners.

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  • Breakfast Chef - Full Time
    Breakfast Chef - Full Time
    2 days ago
    Full-time
    Manchester

    Be you. At work. We're looking for a Breakfast/Brunch Chef to join our team in Whitworth Locke in Manchester. This is a full time role working 4 hours across 7 days. The Coffee Club is open 7am-5pm which means your evenings are always free (unless we have special events on)! Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. IN THIS ROLE YOU WILL BE RESPONSIBLE FOR THE FOLLOWING: Responsibilities: Cover all kitchen and back house duties including breakfast menu, brunch menu and prep for daily sales. Prep and execute delivery of hotel events of up to 100 guests. Cleanliness and hygiene to be of the highest degree Endlessly curious – and always trying to impress and improve the products and customer expectations Adhere to health and safety regulations Requirements: At least one year’s experience in a similar role within the hospitality industry Confident to work independently or with others Ability to work well under pressure Benefits: Free nights at your choice of our hotels Opportunities for career advancement Training and development programs Staff discounts on dining and accommodation Pension scheme If you are a dynamic and experienced Breakfast Chef looking to take on a new challenge, we would love to hear from you. Join our team and be a part of delivering exceptional hospitality experiences in Manchester! In return we offer you holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, awesome recognition schemes, pension (the tax efficient way) and further benefits tailored to your individual needs. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Set in a 19th Century cotton factory, every area – from the beautiful Conservatory Bar to the spacious co-working lounge – celebrates the building’s quirks and features. There’s also a packed calendar of events, pop-ups and fitness classes for you to join in with, if you fancy. And if you’re heading out, you’re just minutes from the city’s best bars, shops and nightlife. Settle in, and see Manchester differently. About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO and Cove – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit About Locke Beautifully designed, one-of-a-kind, locally inspired aparthotels. Made to be lived in, not just slept in. Where home meets lifestyle hotel. Work meets life. People connect with themselves, and the community. Another way to stay. To find out more about Locke, visit .

    No experience
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  • Waiter/Waitress
    Waiter/Waitress
    3 days ago
    £18.04 hourly
    Full-time
    Manchester

    WHY WORK FOR US Here at Blacklock we`ve fully embraced cultural diversity and made it our superpower. Our people are the very beating heart of our restaurants, where everyone can be themselves and truly shine in their natural brilliance. We also have quite a few OGs who have been rocking the floor for 8+ years, and still going strong (and surprisingly fast), which should count for something! Just like the well-being of our people we feel the same way about the planet – we're proud to be a certified B Corp. OUR OFFER TO YOU • A safe and respectful place where you can be yourself and speak your truth., • Learning and growing. We'll train you from the ground up and invest in one of the best, varied training programmes out there, helping you become a top-tier industry professional opening many doors for your future., • Flexible hours. We will do our best to design your work schedule around your lifestyle., • Become a part of a high performing, self-assured team., • Autonomy. Once we've given you all the tools and knowledge you need, we believe the best thing we can do is give you the space to do your thing. Micromanagement is not our style., • Work with a well-seasoned leadership team. Our restaurants move at a fast pace, with high energy and emotional intensity, but our managers know how to keep teams focused and in control., • Join an ever-growing, nationwide network of people who genuinely support and look out for one another., • Job security! There is no queue of AI-driven robots outside of our restaurants wanting to take our jobs. We check every day – so far so good! SOME OF THE GREAT PERKS TO ENJOY AS PART OF OUR BENEFIT PACKAGE • 50% off food across all our restaurants for you and up to three guests., • Enjoy our superb-quality chops, steaks, and premium wine at cost price – perfect for hosting a BBQ in the garden or home party., • A choice of freshly prepared hot meals (buffet-style) on shift with the team's dietary requirements in mind. Vegetarians and vegans are welcome! We make sure everyone's well fed and ready to rock., • Plenty of breaks (all paid) throughout the day to rest, recharge, and step outside., • 30 days holiday plus service charge: 28 statutory days, plus an extra day for your birthday and another to enjoy Blackstock – our yearly end-of-summer open-air festival (it`s awesome!)., • Christmas and New Year's Day off (we are closed 24th-26th Dec and 1st Jan), • One paid day each year to give back through volunteering – you choose the cause, whatever speaks to you., • Free mortgage advice., • Hardship Loan Scheme to support you in unexpected situations., • Face-to-face counselling support, legal advice and hardship grants through our Employee Assistance Programme., • Special milestone rewards including CODE membership, weekend away, extra holidays and fully paid sabbaticals. ..And more! WHAT WE WOULD LOVE FROM YOU IN RETURN We are not simply hiring staff but building a community of good natured people who crave and find meaning in human connection. We are looking for a strong mix of fierce intelligence, kindness, and a desire to change hospitality, and the world, for the better. While experience is valued and certainly an advantage, who you are as a person matters far more. If our story speaks to you, we would love to hear yours.

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  • F&B Manager
    F&B Manager
    4 days ago
    Full-time
    Manchester

    Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. The role. To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. The Food & Beverage Manager will ensure a high standard of service and customer satisfaction while maximising profitability. They manage F&B employees, time & attendance, budgets, service delivery and quality control, playing a key role in the overall guest experience. What it looks like. Ensure seamless daily operations, balancing efficiency with high service standards. Oversee guest satisfaction - seek feedback and implement satisfaction systems to continuously improve service delivery. Full responsibility for the P&L for F&B, ensuring financial targets are met or exceeded. Drive cost efficiency across all departments while maintaining quality and service standards. Inspire, coach, and develop a high-performing team. Champion a culture of accountability, empowerment, and continuous improvement. What you'll need. Experience with financial management and budget controls is useful for managing costs and ensuring profitability. Advanced knowledge of food and beverage systems and service delivery. Hospitality experience at a busy property Relevant experience in food and beverage management, with a minimum of 2 years in a similar role. An understanding of food and beverage menu items, including wine, spirits, and cocktails, is desired. Proficiency in hospitality POS technology systems, inventory management, stock ordering and reporting software. Values you’ll share; Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas Recognition of humanity in yourself and others to learn fast, evolve and grow When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Set in a 19th Century cotton factory, every area – from the beautiful Conservatory Bar to the spacious co-working lounge – celebrates the building’s quirks and features. There’s also a packed calendar of events, pop-ups and fitness classes for you to join in with, if you fancy. And if you’re heading out, you’re just minutes from the city’s best bars, shops and nightlife. Settle in, and see Manchester differently About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, Cove and SACO – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community.

    No experience
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  • Hygiene Operative
    Hygiene Operative
    13 days ago
    Full-time
    Trafford Park, Stretford

    Hygiene Operative innovatefm are a soft service facilities management company based in Greater Manchester servicing a variety of customers throughout the UK. We have an exciting opening for a Hygiene Operative within our Hygiene Division. Main Duties: • Deep cleaning of commercial kitchens including grease extraction systems, ducting, fans, kitchen equipment, and walls/floors to a high standard and in a timely manner • Thoroughly completing any paperwork and reporting all findings back to Head Office with photographs, documentation, and measurements. **This role is working away from home, staying in hotels with your fellow teammates Monday-Friday & all applicants must live in the Bury/ Bolton/ Radcliffe or Manchester area** Please do not apply if you are unable to do this. There is a mix between some very local work and some national account work which can involve travelling around the country with occasional overnight stays required. All travel time is paid with an additional £18 per night allowance. All hotels are paid for by the company in advance! The role will predominantly be a 40-hour Monday-to-Friday role with overtime readily available. This will vary from early morning, afternoon, and nights so flexibility is a must. Weekend overtime may be required to suit business needs and paid at higher rates. Reporting directly to your line manager, you will be responsible for the day-to-day cleaning of several sites situated across the UK. This will include but not be limited to: • Kitchen Deep Cleans, • Ducting cleaning and inspecting to TR19 guidelines, • Completing TR19’s with site reports and attaching accompanying photos, • Equipment / structure / extract cleaning, • Working at heights, • Cleaning and sanitising different areas Starting Salary: £13.75 per hour for a Driver/ team leader and £12.40 for a Driver’s Mate which with additional bonus payments for driving, overnight stays, correctly completed paperwork, being a team leader plus more.. Travel and working away: This is a mobile role requiring travel to various customer/project sites. The successful candidate must be willing to work away from home, including overnight stays, when required. Flexibility regarding working locations, travel and working hours is essential.

    No experience
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  • Chef
    Chef
    28 days ago
    Full-time
    Manchester

    About Coco Tang Coco Tang is a unique, independent multi-concept brand that has defined the Nottingham hospitality scene since 2008. Our flagship venue is a hybrid destination: an authentic Vietnamese Kitchen, Speciality Coffee Roastery, and Oriental Bakery by day, and a sophisticated speakeasy and nightclub by night. We are obsessed with detail, authenticity, and creating an escape from the city. Now, we are bringing this same level of passion and high-energy hospitality to Manchester for our first historic phase of expansion out of Nottingham. The Manchester Site Our brand-new Manchester venue has a very clear "upward" energy - starting with a casual, high-traffic Vietnamese Café on the ground floor and transitioning into a more premium casual Restaurant, Private Dining, and Late-Night Bar upstairs. The Opportunity We are looking for passionate, hard-working Line Chefs to join our brand-new kitchen team. Working alongside our Head Chef/Kitchen Manager, General Manager and Owner you will be on the front lines of this historic Manchester opening. You will help launch a high-volume, fresh-food operation, cooking incredible food that spans rapid daytime café execution to beautiful premium evening dining. • The Launch Team: Be part of the foundational kitchen brigade for our Manchester opening, participating in full kitchen training, menu run-throughs, and launch events., • Fresh Food Execution: Work across different kitchen sections, preparing and cooking authentic Vietnamese dishes, small plates, and mains to exact specifications., • Speed & Consistency: Maintain absolute consistency in taste and food presentation during peak, high-volume lunch and dinner rushes., • Hygiene & Safety: Keep your station immaculately clean, organized, and compliant with food safety, allergen control, and health & safety standards. The Ideal Candidate • Kitchen Experience: Prior experience working as a Line Chef, Commis Chef, or Chef de Partie in a fast-paced, high-volume kitchen. Experience with Asian cuisine especially Vietnamese cuisine is advantageous, but full training is provided., • Operational Grit: You love the rush of a busy service. You have high energy, a strong work ethic, and thrive when the kitchen pass gets busy., • The "Detail" Architect: You take pride in your work. You care about how every single bowl or plate looks before it leaves your section., • Team Player: You have a positive attitude, communicate clearly under pressure, and support your fellow chefs to get through a busy shift together., • Reliable & Punctual: You are disciplined, turn up for your shifts on time, and are ready to work hard as part of a team. What We Offer • Highly competitive hourly pay rate., • A fair share of the site service charge scheme (significantly boosting your take-home pay)., • 28 days holiday per year (pro-rata for part-time)., • Company pension scheme., • Generous staff discounts., • Massive opportunities for career progression as we grow our Manchester team and kitchen brigade. How to Apply If you are a reliable chef with a passion for fresh food and the grit to work in a high-energy kitchen, we want to hear from you. Submit your CV today to join the launch team at Coco Tang Manchester. Benefits: • Company pension, • Discounted or free food, • Employee discount Work Location: In person

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  • General Manager
    General Manager
    2 months ago
    £36000–£40000 yearly
    Full-time
    Trafford Park, Stretford

    GENERAL MANAGER – BASRAH LOUNGE We are looking for an experienced, confident and highly organised General Manager to take full responsibility for the day-to-day operation of Basrah Lounge. This is a senior management position. We need someone who can lead from the front, manage a large team, maintain high standards and take ownership of the business when the owners are not present. Key Responsibilities • Lead, manage and motivate the entire restaurant and lounge team., • Manage supervisors, assistant managers, front-of-house, kitchen and support staff., • Ensure every department is properly staffed and operating efficiently., • Prepare and manage staff rotas while controlling labour costs., • Recruit, train, develop and performance-manage employees., • Deal professionally with staff issues, complaints and disciplinary matters., • Maintain excellent standards of customer service and guest experience., • Handle customer complaints and resolve problems quickly and professionally., • Ensure food hygiene, health & safety, licensing and company procedures are followed at all times., • Maintain excellent standards of cleanliness throughout the premises., • Monitor sales, staffing costs, wastage and other key operating costs., • Review daily and weekly performance and identify areas requiring improvement., • Monitor cash handling, till procedures, voids, discounts and end-of-day reporting., • Manage stock levels, ordering and supplier relationships., • Oversee busy weekends, events and entertainment nights., • Carry out regular management meetings and communicate clear expectations to the team., • Ensure opening and closing procedures are completed correctly., • Identify problems before they become serious and take responsibility for resolving them., • Report directly to the owners with clear updates on performance, staffing, customer feedback and any operational concerns. What We Are Looking For The successful candidate should have strong previous General Manager or senior restaurant management experience, preferably within a high-volume restaurant, lounge or hospitality venue. You must be: A strong leader • Hands-on • Commercially aware • Highly organised • Reliable • Professional • Confident managing a large team • Excellent with customers • Able to work under pressure • Comfortable taking accountability This is not simply a floor manager position. We are looking for someone capable of taking ownership of the operation, improving standards and helping drive Basrah Lounge forward. Full-time position Competitive salary – dependent on experience

    Immediate start!
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  • Restaurant Manager
    Restaurant Manager
    2 months ago
    £12.75–£14 hourly
    Full-time
    Manchester

    Position Overview The Head of Operations is a senior leadership role responsible for overseeing, managing, and optimising all operational aspects of the Company. This role ensures the smooth running of the business from pre‑launch through day‑to‑day operations, driving efficiency, consistency, and growth. The Head of Operations will work closely with the founders and management team to build strong operational foundations and deliver an exceptional customer experience. Key Responsibilities Operational Leadership • Oversee all operational activities of the business, ensuring efficiency, quality, and compliance., • Develop, implement, and continuously improve operational systems, processes, and procedures., • Lead operational planning for business launch and ongoing growth. Project & Launch Management • Manage end‑to‑end project timelines for restaurant setup, launch preparation, and expansion activities., • Coordinate with internal teams and external partners to ensure all operational milestones are achieved. Supplier & Procurement Management • Source, evaluate, and negotiate with suppliers for food, equipment, and services., • Build strong supplier relationships and ensure consistent supply chain performance., • Monitor cost control, quality standards, and delivery reliability. Staffing & HR Operations • Lead recruitment for all operational roles, including kitchen, front‑of‑house, and support staff., • Oversee staff onboarding, training, scheduling, and performance management., • Ensure compliance with UK employment law, health & safety regulations, and company policies. Daily Operational Management • Manage day‑to‑day restaurant operations to ensure smooth service delivery., • Monitor operational KPIs including labour cost, food cost, customer satisfaction, and productivity., • Identify operational issues and implement effective solutions promptly. Business Growth & Strategy • Support strategic planning for future branches, catering services, or brand expansion., • Analyse operational performance and recommend improvements to enhance profitability and efficiency., • Undertake any additional reasonable duties required for the successful operation and growth of the Company. Employment Terms (to be detailed in the employment contract) Upon commencement of trading, the Head of Operations will be employed under a separate employment contract outlining: • Working hours, • Salary and benefits, • Holiday entitlement, • Notice period, • Disciplinary and grievance procedures, • Pension obligations, • All other applicable employment terms in accordance with UK employment law Candidate Requirements Essential • Proven experience in restaurant operations management (multi‑site or single‑site)., • Strong leadership, organisational, and communication skills., • Experience in supplier management, recruitment, and operational planning., • Ability to build systems, processes, and teams from the ground up., • Strong understanding of UK hospitality regulations and compliance. Desirable • Experience in Middle Eastern / Arabic cuisine or culturally‑specific restaurant operations., • Pre‑opening or launch experience., • Project management experience.

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