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The Role: Head/Director Software Engineer Location: Sheffield, UK Position Type: Contract Inside IR35 Remote work option Available: Hybrid – 3 Days Onsite Job Description: The Software Engineering job is highly technical and hands-on providing leadership by example. The role enhances our engineering team's capabilities by driving the implementation of effective technical solutions that maximise customer value. The role serves as a technical consultant with deep expertise across various domains and acts as a strategist, influencing engineering business decisions and processes, while also providing leadership in technical disciplines, competencies, and professions. Additionally, the role develops architectures, standards, and tools to guide the engineering function. The PE may be an individual contributor (IC) or lead a small team of other engineers. The Software Engineering job leads the systematic application of engineering approaches to the development, operation, maintenance and retirement of software applications, systems and platforms - encompassing devOps engineering discipline aimed at ensuing software meets user requirements, is reliable, scalable and efficient. The job will lead the end-to-end delivery of the software development lifecycle - expert level understanding of functional and non-functional requirements, software development (coding), technical testing, software release and production support activities. The role demands strong expertise in agile methodologies, with a deep understanding of continuous delivery and DevSecOps principles - must be able to do small, low-risk, high cadence change. Typically expected to complete regular production releases. In this role, technology or specific programming languages will not be a barrier to getting things done - the job requires engineers who are natural problem solvers with deep understanding of core technical principles and concepts, enabling them to be diverse to deliver impactful solutions. The role will also ensure the delivery of high-quality products by enforcing rigorous automated testing, code reviews and performance optimisation. The role will carry out some or all of the following activities: • Lead research of new technologies and drive their adoption to stay abreast of industry trends and standards, • Contribute to architecture by asking the right questions to ensure architecture matches business needs, • Communicate with code, can identify a problem or an opportunity and then engineers a solution, • Lead the creation, continual refinement, and active enforcement of Client's development standards in order to ensure that technology can be leveraged as a sustainable competitive advantage, • Demonstrate mastery of technical discipline - and explain technology well to business people or senior managers such that they buy into a technology direction, • Collaborates across functional areas to define, prioritize and ensure implementation of specific innovations to improve technical functionality in support of business needs, efficiencies and revenue., • Communicate ideas succinctly - ability to communicate technical big picture vision, strategy and direction to all audiences, • Sell Client as a company and their organization as a team to potential candidates. Inspires potential recruits to join the company, • Influence across the bank and beyond Client in the industry (be that tech or banking), • Apply strategic thinking to many problems - a generalist, not a specialist in one domain (e.g. just networks), • Mentor technology talent and take an active role in the development of other engineers - continuously improves themselves and their team, • Provides leadership to software development managers, addresses technical, resource and personnel issues, • Collaborate directly with Product Owners without the involvement of intermediary roles such as architects, technical leads, business analysts, scrum master and project managers

Despatch Release Inspector We are currently recruiting for a Despatch Release Inspector to join our clients busy and fast-paced manufacturing environment. This is a key role responsible for ensuring all products meet the required standards and specifications before release to customers. Benefits: Starting rate: £13.51 per hour - rate per hour will increase once fully trained Location: Sheffield S9 Work Days/Hours: Monday to Wednesday: 6:00am - 4:00pm/Thursday: 6:00am - 3:30pm with Fridays off 37.5 hours per week Contract: permanentThe Role As a Despatch Release Inspector, you will play a critical role in quality assurance and compliance. You will ensure that all products are checked thoroughly and released only when they meet strict customer, documentation, and export requirements. Key responsibilities include: Following customer work instructions and documentation requirements accurately Verifying that all parts meet required standards before release Ensuring full traceability of products and documentation Maintaining export and shipping records Using internal systems to process and release work Identifying and segregating non-conforming items or those requiring further action Liaising with internal teams and shipping agents where required About You/Criteria: This role requires a logical, methodical, and detail-oriented individual. It's important that you are comfortable working in a structured environment where accuracy and consistency are essential. We are looking for someone who: Has a thorough and organised approach to work Is confident asking questions and seeking clarity when needed Can work independently with minimal supervision Has strong numerical and communication skills Is comfortable using Microsoft Office and computer-based systems Ideally has experience in a manufacturing or despatch environment Previous experience in quality inspection preferred Knowledge of export documentation or shipping processes Experience working with traceability systems and route cards Familiarity with ERP or despatch management systems High level of attention to detail Naturally methodical and a structured thinker Calm and composed under pressureWhy Apply? This is a great opportunity for someone who enjoys structured, process-driven work and takes pride in accuracy and quality. The role offers a clear progression in pay as you become fully trained and confident in the position. If you're someone who thrives on precision, consistency, and accountability, we'd love to hear from you

IMH Recruitment are currently recruiting for an Administrator to work for our new, reputable client based in Sheffield. • Effective time management and the ability to work under pressure., • Ability to deal with key stakeholders within a process-driven environment lenders/underwriters/valuers/builders/client., • Ability to question information provided and determine the best course of action following information given., • Attention to detail., • Excellent telephone skills., • Ability to act alone when needed but also as part of a team to get the job done. Hours and Pay: • Monday to Thursday 07:30am - 16:00pm, • Fridays 07:30am - 12:30pm, • £13 ph, • Temporary ongoing contract If you are interested, please apply with an updated CV. If you have any questions or want an informal chat, please contact the office on (phone number removed). If you have not been contacted within 10 days of your application, please note you have not been successful, and we wish you all the luck with your job search. IMH Recruitment acts as an employment agency in relation to permanent roles and an employment business in relation to temporary roles

Head of Research Location: Sheffield/Hybrid working Salary: £63,526 per year, rising to £65,924 per year after successful completion of a 6-month probationary period. Vacancy Type: Permanent, Full Time Closing date: 05/04/2026 The Role We’re looking for a Head of Research to establish and lead our new research function, setting our organisation’s research agenda and strategic direction from the very beginning, embedding a culture of rigour, ethics and inclusivity. Leading a team of research professionals, you’ll design and deliver in house research projects, commission independent studies, and collaborate across our organisation to translate evidence into recommendations. Your work will deepen our understanding of the profession we regulate and support our mission to protect the public. This is a unique opportunity to create something new and different, for a national organisation at the cutting edge of regulation and developments in social work. The Organisation Social Work England is the specialist regulator for social work in England, focused on enabling positive change in social work. Every day, social workers support millions of people to improve their chances in life. We believe in the power of collaboration and share a common goal with those we regulate – to protect the public, enable positive change and ultimately improve people’s lives. What you will do In this role, you’ll create, develop and lead a high impact research function that is insight led, innovative and aligned to our strategy. Key responsibilities include: * Developing, commissioning and delivering research that supports effective regulation and organisational priorities. * Using quantitative and qualitative approaches to generate robust evidence, balancing rigour with resources and competing priorities. * Building and maintaining effective relationships with regulatory partners, research organisations and academic institutions; representing us in national research forums. * Leading and developing our new team, setting clear priorities, and fostering a culture of performance, curiosity, learning and continuous improvement. * Overseeing research commissioning with strong governance, ethics, co-production and inclusivity embedded throughout. * Monitoring developments in social work and regulation; analysing findings and advising leaders on implications, risks and opportunities. * Producing and presenting concise, accessible research outputs, suitable to a wide range of audiences . * Driving strategic decision-making, role-modelling our values, and playing a leadership role in our directorate and organisation more broadly. including deputising for senior leaders as needed. About you At Social Work England, our values are at the heart of everything we do. We are fearless, independent, ambitious, transparent, collaborative and we act with integrity. We’re looking for colleagues who live these values every day. In addition, for this role you will need: * Significant experience of designing and delivering research, including commissioning independent studies. * Significant experience of defining research questions and using quantitative and qualitative methods to generate actionable evidence. * Excellent stakeholder and relationship management skills, with evidence of working in a complex, multi-stakeholder and multi-disciplinary environment. * The ability to build and develop connections across networks within the research and regulatory sectors. * Experience of strategically leading teams, setting clear priorities and objectives. * A track record of coproduction, creativity, and delivering benefits through strategic programmes of work. * A clear commitment to equality, diversity and inclusion in both research practice and service delivery. Sound like you? We’d love to hear from you. Apply now to lead a research function that supports effective regulation and makes a real difference to people’s lives. The Benefits In addition to your salary, we also offer: * Hybrid working, with a minimum of two days per week in the office. * 25 days annual leave, rising with service to 30 days per annum, plus bank holidays. * The option to purchase up to an additional 5 days of annual leave per annum. * A TIDE award-winning inclusive culture, with staff networks, social events and forums. * A contributory NEST pension, life insurance, an employee recognition scheme and cycle to work scheme. Details * Job type: Permanent * Working pattern: Full time. We offer flexible working subject to business need. * Salary: £63,526 per year, rising to £65,924 per year after successful completion of a 6-month probationary period. * Location: Sheffield/Hybrid To Apply If you feel you are a suitable candidate and would like to work for Social Work England, please click apply to be redirected to our website to complete your application

Head of Research Location: Sheffield/Hybrid working Salary: £63,526 per year, rising to £65,924 per year after successful completion of a 6-month probationary period. Vacancy Type: Permanent, Full Time Closing date: 05/04/2026 The Role We're looking for a Head of Research to establish and lead our new research function, setting our organisation's research agenda and strategic direction from the very beginning, embedding a culture of rigour, ethics and inclusivity. Leading a team of research professionals, you'll design and deliver in house research projects, commission independent studies, and collaborate across our organisation to translate evidence into recommendations. Your work will deepen our understanding of the profession we regulate and support our mission to protect the public. This is a unique opportunity to create something new and different, for a national organisation at the cutting edge of regulation and developments in social work. The Organisation Social Work England is the specialist regulator for social work in England, focused on enabling positive change in social work. Every day, social workers support millions of people to improve their chances in life. We believe in the power of collaboration and share a common goal with those we regulate - to protect the public, enable positive change and ultimately improve people's lives. What you will do In this role, you'll create, develop and lead a high impact research function that is insight led, innovative and aligned to our strategy. Key responsibilities include: • Developing, commissioning and delivering research that supports effective regulation and organisational priorities. * Using quantitative and qualitative approaches to generate robust evidence, balancing rigour with resources and competing priorities. * Building and maintaining effective relationships with regulatory partners, research organisations and academic institutions; representing us in national research forums. * Leading and developing our new team, setting clear priorities, and fostering a culture of performance, curiosity, learning and continuous improvement. * Overseeing research commissioning with strong governance, ethics, co-production and inclusivity embedded throughout. * Monitoring developments in social work and regulation; analysing findings and advising leaders on implications, risks and opportunities. * Producing and presenting concise, accessible research outputs, suitable to a wide range of audiences . * Driving strategic decision-making, role-modelling our values, and playing a leadership role in our directorate and organisation more broadly. including deputising for senior leaders as needed. About you At Social Work England, our values are at the heart of everything we do. We are fearless, independent, ambitious, transparent, collaborative and we act with integrity. We're looking for colleagues who live these values every day. In addition, for this role you will need: • Significant experience of designing and delivering research, including commissioning independent studies. * Significant experience of defining research questions and using quantitative and qualitative methods to generate actionable evidence. * Excellent stakeholder and relationship management skills, with evidence of working in a complex, multi-stakeholder and multi-disciplinary environment. * The ability to build and develop connections across networks within the research and regulatory sectors. * Experience of strategically leading teams, setting clear priorities and objectives. * A track record of coproduction, creativity, and delivering benefits through strategic programmes of work. * A clear commitment to equality, diversity and inclusion in both research practice and service delivery. Sound like you? We'd love to hear from you. Apply now to lead a research function that supports effective regulation and makes a real difference to people's lives. The Benefits In addition to your salary, we also offer: • Hybrid working, with a minimum of two days per week in the office. * 25 days annual leave, rising with service to 30 days per annum, plus bank holidays. * The option to purchase up to an additional 5 days of annual leave per annum. * A TIDE award-winning inclusive culture, with staff networks, social events and forums. * A contributory NEST pension, life insurance, an employee recognition scheme and cycle to work scheme. Details • Job type: Permanent * Working pattern: Full time. We offer flexible working subject to business need. * Salary: £63,526 per year, rising to £65,924 per year after successful completion of a 6-month probationary period. * Location: Sheffield/Hybrid To Apply If you feel you are a suitable candidate and would like to work for Social Work England, please proceed through the following link to be redirected to our website to complete your application.

NMC and HCPC professionals eligible to apply. What is on offer as a Functional Assessor? - Excellent starting salary at £39,500pa - Monday to Friday 9am to 5pm working hours - Full time and part time available (3, 4 or 5 days per week available) - Sheffield based when working on-site - 25 days annual leave + 8 bank holidays + the ability to buy or sell 5 more days + pension - Hybrid/home working available - NMC or HCPC fees paid for and CPD revalidation support provided What does the Functional Assessor role involve? The Functional Assessor role will involve you carrying out 5 client assessments per day. A typical day will see you carry out telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their working capability. You’ll listen to their experiences, ask questions and use your insights to produce a factual report to help the Department for Work and Pensions (DWP) determine their eligibility for benefits. That's the good news; the DWP make the final decision, you don't. Your role is to gather information and produce the report. This is an exceptional opportunity to work with a well-established, people focussed organisation. You'll receive outstanding training and support to ensure you are the best you can be in your new Functional Assessor role! What we look for; • An NMC registered nurse (RGN, RMN or RNLD) or HCPC qualified Physiotherapist, Paramedic or Occupational Therapist with 1 year’s or more broad post-registration experience, • Someone who’s proactive and keen to learn, • Excellent oral and written communication skills, • Competent IT and computer skills, • Comfortable working with a diverse range of conditions, including mental health Please click “apply” if you are open to hearing more! Disability Assessor 1vFunctional Assessor 1

Job Description: Electrician (Temporary) Location: Sheffield Contract Type: Temporary, Full‑Time Pay: Competitive (Paid Weekly) We are currently recruiting an experienced Maintenance Electrician to join the estates and facilities team of a major public‑sector organisation in Sheffield. This role involves working across a diverse property portfolio, including both historic buildings and modern facilities. You will play a key part in delivering high‑quality electrical maintenance, repairs, testing, and installation work within a busy, professional environment. Key Responsibilities Carry out planned preventative maintenance (PPM) and reactive repairs on electrical systems and building services equipment. Undertake electrical installation work as part of small upgrades and improvement projects. Perform mandatory electrical testing in line with current regulations and interpret results accurately. Diagnose and repair electrical faults across a variety of electrical installations and equipment. Work on systems such as lighting, emergency lighting, alarms, power distribution, and basic BMS components. Follow all relevant electrical safety procedures, including Permit to Work systems. Use appropriate tools and equipment and participate in ongoing training to keep technical skills up to date. Ensure a safe working environment for yourself, colleagues, and building users. Candidate Requirements Recognised electrical qualification (NVQ Level 3, City & Guilds, or equivalent) with a completed apprenticeship. Proven experience in electrical maintenance within a large or complex estate. Strong knowledge of electrical testing, inspection, and compliance standards. Ability to work independently and use initiative to resolve issues effectively. Flexible and reliable, with the ability to work across different building types and priorities. What We Offer Opportunity to work across a varied and interesting property estate. Weekly pay and consistent full‑time hours via our agency. Supportive engineering and estates team environment. Exposure to a wide range of building services, electrical systems, and maintenance tasks. How to Apply If you are an experienced Maintenance Electrician seeking a rewarding temporary role within a respected public‑sector organisation, please send your CV to (url removed). We are happy to discuss the position further and answer any questions

Are you ready to pave the way towards a greener, more sustainable future and help businesses harness the power of our decarbonisation initiatives. Orion Electrotech are proud to be partnered with a forward-thinking, award-winning, innovative business that is a market leader in the design and manufacture of energy management solutions. The business export to 17 countries and have operations in the UK, Europe, USA and Australia. We are seeking a talented and experienced Business Development Manager, focussed on the leisure and hotel sectors to be a key player in our innovative and cutting-edge projects. If you're passionate about pushing the boundaries of technology and want to make a significant impact, this is the opportunity for you! As a manufacturing business, they have consistently seen significant increases in their revenue and profits and they are happy to say that this is due to the dedication and hard work of all of their team members, who proactively contribute to the end result. If you have experience in driving business growth by identifying and securing new business opportunities in the energy or engineering sector, the role of Business Development Manager could be an opportunity to grow your career with in this very well-established yet rapidly growing firm. The role of Business Development Manager will be responsible for the following areas: Generate leads through networking and leveraging existing industry relationships focussing on the leisure and hotel sectors Execute effective sales strategies to achieve business objectives and revenue targets Build and maintain strong relationships with key clients through the long sales cycles for high value infrastructure projects Drive revenue growth through client acquisition Attend industry events and conferences to stay informed about industry trends and establish Powerstar as a thought leader Collate competitor analysis and market research, feed this back to internal stakeholdersBy joining this business as their new Business Development Manager you will be rewarded with: Company Pension 25 days holiday plus 8 days for Bank Holiday Optional Private Healthcare Life Insurance EAP Programme Virtual GP Service Extensive training & progression opportunitiesWe will be excited to hear from you if you can demonstrate the following skills for this Business Development Manager role: Strong understanding of energy technologies or a related industry Proven experience as a Business Development Manager, in the leisure and hotel sectors Experience selling to all levels of business up to C-Suite Excellent communication and negotiation skills Knowledge of and experience in using solution selling skills and practices Ability to travel as required to meet and manage portfolio of clientsIf this role of Business Development Manager is of interest simply click apply or if you have any further questions, please contact David Thompson at Orion Electrotech Reading. Due to the volume of applications we receive, unfortunately we are not able to respond to every application personally, therefore, if you have not heard back from us within 5 working days please assume your application has been unsuccessful. To see our other available vacancies please visit our website. INDKA

Customer Service Administrator – Sheffield – up to £29,000 (Hybrid) Chase & Holland are proud to be working with a global manufacturing and distribution business in the Sheffield area who are currently seeking an enthusiastic and professional Customer Service Administrator to join their passionate and dedicated team. This is a fantastic opportunity to join a well established and successful business, contributing towards the overall customer experience by supporting across the customer order process. Benefits: Flexible working hours 25 days holiday plus BH Hybrid working Hours 8-4 (Mon - Thurs) 8-3 (Fri) Competitive salary Excellent working environment Customer Service Administrator Responsibilities: Receiving customer orders via incoming mail, telephone, and/or electronic contact regarding the organisation’s products and/or services Working to ensure all orders received are entered into the ERP by order cut-off time Assisting with reviewing and coordinating customer service activities pertaining to shipping, plant schedules, inventory levels, and sales activities by reviewing reports, orders, shipments, and other information as required or directed by management Identifying customer issues that need to be escalated to management in a timely fashion Developing and reviewing correspondence and documentation as appropriate regarding interaction with customers and responds to questions and concerns Building relationships with internal departments to ensure best service to end customer is achieved Required Skills & Experience: Fluent in French language is essential Proven customer service experience within a similar role Excellent communication skills, able to work effectively within a team and build customer relationships IT literate and adaptable to new software/systems such as Salesforce, SAP, Sage etc If you are interested in finding out about this exciting Customer Service Administrator opportunity, please click ‘apply now’. Chase & Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in finance, supply chain, HR, IT and office support recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire

German Speaking Customer Service Representative – Sheffield – Up to £29,000 (Hybrid) Chase & Holland are proud to be working with a global manufacturing and distribution business in the Sheffield area who are currently seeking an enthusiastic and professional Customer Service Representative to join their passionate and dedicated team on a 12 month fixed term contract. This is a fantastic opportunity to join a well established and successful business, contributing towards the overall customer experience by supporting across the customer order process. Benefits: Flexible working hours 25 days holiday plus BH Hybrid working Competitive salary Excellent working environment Customer Service Representative Responsibilities: Receiving customer orders via incoming mail, telephone, and/or electronic contact regarding the organisation’s products and/or services Working to ensure all orders received are entered into the ERP by order cut-off time Assisting with reviewing and coordinating customer service activities pertaining to shipping, plant schedules, inventory levels, and sales activities by reviewing reports, orders, shipments, and other information as required or directed by management Identifying customer issues that need to be escalated to management in a timely fashion Developing and reviewing correspondence and documentation as appropriate regarding interaction with customers and responds to questions and concerns Building relationships with internal departments to ensure best service to end customer is achieved Required Skills & Experience: Language skills: German (essential) Proven customer service experience within a similar role Excellent communication skills, able to work effectively within a team and build customer relationships IT literate and adaptable to new software/systems such as Salesforce, SAP, Sage etc If you are interested in finding out about this exciting Customer Service Representative opportunity, please click ‘apply now’. Chase & Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in finance, supply chain, HR, IT and office support recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire

Ready to find the right role for you? Grade: 4.1 Hours: 40 hrs per week, 3-week rotating schedule, day shifts only, every 3rd weekend. Mostly 8-hour shifts with some 10-10.5 hour days. Location: Energy Recovery Facility Bernard Road Service Centre Sheffield S4 7YX When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As a Mechanical Electrical Technician you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; * 25 days of annual leave plus bank holidays * Access to our company/people's pension scheme * Discounts on everything from groceries to well known retailers * Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to * 24 hour access to a virtual GP, 365 days a year, for you and family members in your household * One paid days leave every year to volunteer and support your community * Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; * Carry out maintenance tasks on the Energy Recovery Facility with primary focus on mechanical systems (80%) and supporting electrical maintenance activities (20%), including fault finding, installation, and routine maintenance of all plant equipment * Execute planned preventative maintenance, corrective maintenance and breakdown repairs on mechanical plant including pumps, conveyors, hydraulic systems, pneumatic systems, gearboxes, valves and material handling equipment * Conduct systematic fault diagnosis and troubleshooting on complex mechanical and electrical systems using diagnostic tools, root cause analysis methodologies (5 Whys, FMEA, Fishbone) and precision measurement equipment * Perform installation, commissioning, precision alignment and calibration of rotating equipment, drive systems, couplings and mechanical assemblies to manufacturer specifications and engineering standards * Maintain comprehensive maintenance records, equipment history files, technical drawings and asset data within the Computerised Maintenance Management System (CMMS such as SAP or Maximo) * Identify, propose and implement plant modifications, engineering improvements and reliability enhancements while supervising contractor activities to ensure compliance with site safety procedures and permit to work systems What we're looking for; * Completed recognised Engineering Apprenticeship in Mechanical Engineering or Mechanical Maintenance with NVQ Level 3 qualification (or equivalent craft certification) * HNC/HND in Mechanical Engineering or related engineering discipline (desirable) * Comprehensive technical knowledge of mechanical maintenance practices including bearing replacement, shaft alignment, hydraulic/pneumatic systems, lubrication programs and rotating equipment repair * Proven ability to read and interpret engineering drawings, P&IDs, technical schematics, isometric drawings and equipment specifications * Practical experience with CMMS systems (SAP, Maximo or equivalent) for work order management, maintenance planning and technical documentation * Experience working in heavy industrial, process plant, power generation, waste-to-energy or COMAH regulated environments with flexibility to work 8-hour rotating shift patterns What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive

HR Assistant When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. HR Assistant Position: HR Assistant Location: 17 Europa View, Sheffield Business Park, S9 1HX (minimum 3 days per week in the office/ ad hoc travel to care homes when required) Contract type: 12-Month Fixed-Term Contract Rate: £27,872.26 This is an exciting opportunity to join our rapidly growing organisation as a HR Assistant. In this role, you’ll be a key member of the Human Resources (HR) Team and support with all aspects of HR documentation including people and business data. About Exemplar Health Care Exemplar Health Care is one of the country’s leading nursing care providers for adults living with complex needs. We have 54 care homes across England that support adults living with complex mental health needs, dementia, neuro-disabilities and physical disabilities. As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress. About the role As HR Coordinator, you’ll provide professional, efficient and comprehensive HR support across the company and manage key functions including recruitment onboarding, employee relations, HR administration, compliance and staff well-being initiatives. No two days will ever be the same, but your day-to-day responsibilities will include: • respond to routine questions from colleagues and managers on topics such as annual leave, sickness reporting, contractual terms, maternity/paternity leave, and probationary periods., • advise managers and staff on how to access and complete HR related forms and documents, • triage more complex or sensitive issues to the appropriate Employee relations manager or HR Business Partner, ensuring continuity of service and timely escalation, • maintain a log of frequently asked questions and recurring issues to support improvements in HR service delivery and to identify potential training needs, • signpost colleagues to relevant internal resources (e.g. policy, MyExemplar and wellbeing support, to encourage self-service where appropriate), • deliver a consistent and approachable HR presence across our homes, reinforcing a positive and responsive people focused culture, • support new managers with onboarding tools and procedural checklists. Download the job description for a full list of responsibilities. About you Above all, you’re someone who identifies with our values of fun, integrity, responsiveness, success and teamwork. As a HR Assistant with Exemplar Health Care, previous HR experience is essential, preferably across a variety of disciplines. You’ll also have: • CIPD qualification level 3 or above • strong knowledge of HR best practices and employment legislation • excellent communication and interpersonal skills • strong organisational and administrative skills • the ability to handle sensitive information with discretion and maintain confidentiality • IT proficiency, including HRIS systems, MS Office, and reporting tools • the ability to manage multiple tasks and meet deadlines. What we offer We offer great rewards and perks including: • excellent supervision, peer support, learning opportunities and career prospects • workplace pension scheme • 25 days holiday plus bank holidays • Wellbeing services • retail and lifestyle discounts • free DBS check • 24/7 counselling and support • Blue Light Card eligibility. How to apply Sound good? We’d love to hear from you. Click the button to ‘APPLY NOW

Ready to find the right role for you? Salary: Competitive salary plus a 10% bonus and use of company vehicle. Grade: 4.3 Hours: 40 hours per week, Mon to Fri (6am - 14:30pm and 9:30am - 18:00pm) Location: Lumley Street Service Centre Lumley Street Sheffield South Yorkshire S4 7ZJ When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As a Contract Supervisor you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; * 25 days of annual leave plus bank holidays * Access to our company/people's pension scheme * Discounts on everything from groceries to well known retailers * Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to * 24 hour access to a virtual GP, 365 days a year, for you and family members in your household * One paid days leave every year to volunteer and support your community * Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; * The utilisation of staff and vehicle resources to ensure a swift and efficient dispatch in the morning and ensuring all driver checks are completed daily * Delivering basic training requirements for all drivers and crews including, inductions, operation of the vehicles, lifting equipment and risk assessment * Managing the collection crews and ensuring they are complying with all relevant legislation and all company policies and procedures in relation to their roles * Investigating and resolving issues with the crews, missed collections, complaints and service failures * Reporting any accidents / incidents, near misses and safety concerns and ensure they are recorded onto our internal Risk and Assurance System * Debriefing drivers at the end of their working day, relaying any operational actions * Carrying our first line investigations for absences and other breaches of policy and procedure What we're looking for; * Previous experience gained in a similar operational management role within an industrial, manufacturing, utilities, or waste management environment * Proven experience in managing, supervising, and developing operational staff * Strong knowledge and practical application of Health and Safety Legislation including risk assessments, safe systems of work, and legal compliance * IOSH Managing Safely qualification (or equivalent health and safety management certification) * Demonstrated experience working with unions and managing employee relations within a unionised workforce environment * Excellent communication skills, both written and verbal What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive

We are excited to offer a fantastic opportunity for a permanent Grounds Maintenance Operative to join our dynamic team in Sheffield. This role will be based on site at Olive Grove Depot (S2 3GE). This position offers a competitive salary and overtime. The standard working hours for this role are 40 hours per week. As a Grounds Maintenance Operative, your role is crucial for maintaining the quality and appearance of parks, open spaces, and highway verges, enhancing the reputation of the Sheffield Account. For Amey, your work supports our high service standards and reinforces our leadership in infrastructure support. Environmentally, your efforts foster the health and biodiversity of green spaces, providing clean, well-maintained areas that encourage public interaction with nature. For the public, your work ensures well-kept spaces that offer safe, attractive areas for recreation and social interaction, improving the overall quality of life. Proper maintenance ensures safety and usability, showcasing Amey's commitment to community well-being. What You'll Do: General maintenance, such as grass cutting, hedge trimming, clearing leaves and litter, verges Horticulture activities such as. planting, pruning and seeding Operate light plant and power tools Undertake vehicle, tractor, and cutting equipment checks. Weather dependent carry out site gritting and snow clearing activities Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: ® Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. ® Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Highways Team Leader and Supervisor ® Training Opportunities: Unlock your potential with comprehensive training tailored to your growth. ® Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, (email address removed), and Multicultural Leadership programs. ® Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. ® Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. ® Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. ® Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. ® Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Class 2 driving licence with category B+E (trailers) Experience in the use of ride on mower equipment Basic knowledge of gardening and horticulture operations General experience of grounds maintenance type duties Experience in operating light plant and equipment Experience of horticulture operations including planting, pruning Understanding of Health and Safety Legislation, COSHH Ability to pass D&A test , Strimmer, Small grounds maintenance plant We require a flexible team player who takes pride in the standard of their work and displays a positive attitude to health & safety in the workplace The following would also be advantageous: PA1 & PA6 (Pesticides) but not essential as full training given If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to our recruiter for this role, at (url removed) #CVL

W Talent is thrilled to announce our exclusive partnership with a highly regarded manufacturing business located in Sheffield, South Yorkshire. This esteemed company is at the forefront of innovation in the Aerospace sector and committed to delivering exceptional quality and tailored solutions to its clients. As part of our collaboration, we are excited to support them in their search for a Quality Engineer who will play a vital role in maintaining their high standards of quality and driving continuous improvement within the organisation. This is an incredible opportunity to join a dedicated team that values expertise and fosters professional growth. Job Information As the Quality Engineer, you will be based at the Sheffield manufacturing site, working closely with production teams on a daily basis. You will take a hands-on approach to monitoring product conformity, investigating non-conformances, and implementing practical quality improvements directly within the manufacturing process. This role is focused on driving measurable quality enhancements through root cause analysis, process capability improvement, corrective and preventive actions (CAPA), and continuous improvement initiatives. You will work collaboratively with operations, customers, and suppliers to resolve technical quality issues, reduce defects, improve right-first-time performance, and strengthen process controls across the site. Key Responsibilities Act as the day-to-day quality lead across the business, making informed decisions on product conformity and system compliance with support from the Quality Manager. Manage and improve the Non-Conformance Register, reducing NCR dwell time and driving effective corrective and preventive actions. Lead and support root cause analysis activities including 5 Whys and 8D's to resolve internal and external quality issues and prevent recurrence. Analyse monthly quality trends, including external providers and pyrometry compliance, identifying improvement opportunities. Review and implement customer-specific quality requirements within internal processes. Conduct internal audits and in-process quality checks to ensure compliance with procedures and standards. Contribute to monthly Quality Assurance performance reporting for management review. Support ongoing improvement of the Quality Management System, including document control, procedure updates, and staff training. Promote a strong culture of quality and continuous improvement across the organisation and deputise for the Quality Manager when required. Qualifications and Experience Experience in a Quality Engineer role within a engineering or manufacturing environment. Working knowledge of ISO9001 standards and ability to conduct internal audits. Proficiency in Quality Management Systems and problem-solving methodologies. Strong written and verbal communication skills for effective interaction with customers and suppliers. Ability to utilize statistical analysis techniques, particularly with Microsoft Excel. A proactive approach with the ability to work independently and collaboratively. Salary Information This is a fantastic Quality Engineer position, paying £35,000 to £40,000, located in Sheffield. This is your chance to make a real impact in a company that values quality and innovation. If you have any questions or need further details before applying, please don't hesitate to contact Glyn Dobb, at W Talent who will be conducting the first stage interviews

Night Team Member YHA Castleton Losehill Hall, Hope Valley, Derbyshire, S33 8WB Permanent, flexible contract Minimum 25 hours per week £12.71 per hour (applies to all, including those under the age of 21) Are you looking for a fun and varied job in hospitality? YHA Castleton Losehill Hall are looking for a Night Team Member to join their team! Do you love having your days free to do whatever you wish? Then a career in night time working could be ideal for you. Castleton is now a 24/7 hostel and we are looking for someone to look after our guest, ask any questions and complete regular hostel walks. As a Night Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality. Why work for YHA? Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth: 10 nights free hostel stays per year for you and up to 3 friends or family Access to YHAs staff discount and cash back portal Free YHA Membership each year Access to support via our Employee Assistance Program There are many more benefits to working for YHA so please visit our YHA Jobs website for more information. What will you be doing as a Night Team Member? We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including: Ensuring the security of the hostel, making every guest feel safe and welcome Working on reception, providing support to guests and preparing necessary reports Regular inspections to maintain the highest standards of cleanliness and comfort Carrying out cleaning duties, helping to prepare the breakfast service, and covering various tasks to ensure a seamless guest experience What Skills and Experience do you need to be a Night Team Member? Our Night Team Members undertake a wide range of customer facing duties within the hostel, delivering an excellent service to all guests and visitors. To provide this service to our guests we are looking for the following qualities in our Night Team Members: Excellent timekeeping, with flexibility to cover different shifts punctual, can work to deadlines Basic IT skills (ideally Microsoft Office) able to use Microsoft Word, Outlook, Excel A food safety qualification would be beneficial (desirable) Knowledge and understanding of the core purpose of YHA what YHA does and how we do it Demonstration of our HEART values theyre part of everything we do, and we look for people who bring them to life in their everyday work For more information about the role and the skills and experience required, please refer to the job description. At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. For more information about how we are creating an inclusive workplace please visit our jobs website. Who are YHA? YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills. If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website. How do you apply? Submit your CV and complete the application form. For more information about our recruitment process, visit the job website. If you need any assistance, please email Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date. You can also check on the progress of your application if you have signed up to Connect - our online candidate portal If you require reasonable adjustments during the recruitment process, please get in touch by emailing . PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. YHA Job Title: Team Member TPBN1_UKCT

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Excellence Advisor About this role As a Process Excellence Advisor you will be responsible for supporting all functional areas in relation to Business Processes in terms of documentation, governance and monitoring performance. You will lead, advise and support on a range of activities ensuring the business has clear, up to date and end to end process maps in place utilising standardised documentation. Upskilling, coaching and training Process Managers in Process Excellence and supporting with process optimisation initiatives as well as documenting new processes. The ideal candidate will possess strong analytical and problem-solving skills, excellent communication and influencing abilities, and a passion for fostering a culture of continuous improvement and sound risk management. What you’ll do Define and implement the frameworks for how we document and monitor processes across the UK business. Create and lead workshops to upskill Process Managers in process excellence tools and methodologies. Implement standardized documentation to ensure clarity and eliminate silos. Manage process-related projects from initial discovery through to successful launch. Build influential relationships across the business to ensure new processes are adopted smoothly and effectively. Support the business in remaining "well-managed" by identifying performance gaps and supporting optimization initiatives. What we’re looking for A well organised and detail orientated individual Experience in process management, risk/governance frameworks, and process improvement methodologies. Ability to build strong relationships and influence stakeholders across the business Previous experience of problem solving through process evaluation Strong organizational skills and the ability to remain focused and flexible in a changing environment Experience of delivering training to groups face to face and / or on-line Nice to have Awareness of Lean / Six Sigma tools and methodologies Risk management experience, or a desire to learn and grow your career in this field. Previous experience of working in a highly-regulated industry and/or corporate environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you’ll do Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing Develop and mentor the testing team fostering an environment of continuous improvement and excellence Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes Enhance and refine the testing methodology, adapting best practices and innovating approaches Collaborate with insight providers across the whole UK business What we’re looking for Outcome testing or Quality Assurance experience in a regulated environment Ability to lead a testing programme delivering results through others An ability to self-identify process improvements to improve efficiency, and then execute them Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Offshore Supplier Operational Performance Manager Delivering good customer outcomes is at the heart of what we do here at Capital One. This role is crucial for ensuring the flawless resolution for our customers by leading and developing a team, and driving high-performance across a defined portfolio of third-party offshore supplier operations. Reporting to the Head of Offshore and partnering closely with the broader Operations team and internal stakeholders, you will be accountable for the effective delivery and governance of key customer service outcomes & back-office processes via our offshore partners. What You’ll Do People Leadership: Lead, coach, and develop a high-performing internal team (e.g., Principal Associates/Senior associates), fostering a culture of continuous improvement, high engagement, and results-focused delivery for our customers. Supplier Performance Management: Be accountable for the day-to-day management of supplier relationships for a dedicated portfolio of processes, ensuring third parties achieve a range of critical KPIs, including good customer outcomes and delivery against areas of back office processing. Continuous Improvement: Proactively identify opportunities, and partner with the suppliers to develop and execute improvements in performance, process efficiency, and risk control. Governance & Reporting: Ensure robust supplier performance is effectively governed and reported to Capital One stakeholders, highlighting any risks, emerging trends, and overall supplier health. Stakeholder Partnership: Work closely with other key internal areas, such as the Supplier Management Office, the Business Risk Office, and the Process Management team, to ensure the holistic view of the supplier relationship and its performance is understood and aligned. Change Management: Support the department's change agenda and prepare the offshore teams to deliver successfully against upcoming business initiatives. Data Utilisation: Utilise and analyse performance data to make key business decisions related to the processes and suppliers you support. What You’ll Bring Proven experience in managing and governing day-to-day interactions and performance of outsourced/supplier relationships, with a clear focus on customer service delivery. Demonstrable experience of successfully leading, managing, and developing a team of direct reports. Solid working awareness of commercial and contractual agreements with outsource partners. Experience of building and supporting a culture that fosters high performance and strong engagement. Excellent communication skills, both written and verbal, with the ability to build strong internal and external working relationships. A genuine passion for people leadership and career development. Strong problem-solving skills, with the ability to identify complex problems and come up with effective solutions. Comfortable in adapting to change, embracing bold ideas, and intellectually curious. Where and How You'll Work This is a permanent position and will be based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. You’ll also need to be able to travel offshore to build relationships with key partners in India. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good