Recovery worker jobs in HayesCreate job alerts

Tezlom are recruiting a motivated, warm individual for the role of Mental Health Crisis and Recovery Worker to provide person-centred support to people experincing a mental health crisis you will be providing emotional advise and advising them of services to assist them. As a Peer Support Worker , y

Belmont Recruitment are currently working with a client in the Harrow area of London, for a contract post that we have for a Criminal Justice based team.The role will include you managing a majority Criminal Justice based caseload with some clients on the caseload having substance misuse issues also

Responsibilities include assessing patient needs, providing personalized care, and collaborating with the healthcare team. A healthcare organization is seeking a Substance Misuse Recovery Worker for its team at Heathrow IRC. The role offers a full-time position with a salary up to £29,000 per annum

A charitable organization in Southall seeks an Engagement Worker to support individuals struggling with substance use.

MAKE A DIFFERENCE TO EVERY LIFE.We have an exciting opportunity for a Substance Misuse Recovery Worker to join our team at Heathrow IRC.We have an exciting opportunity for an SMS worker to join our healthcare team to deliver an outstanding service and support the healthcare team.Monday - Friday: cor

Customer Service Caseworker / Service Recovery Complaints Officer A fantastic opportunity for a proactive customer service professional with strong case management, problem-solving and stakeholder engagement skills to deliver service recovery and improve customer satisfaction within a regulatory environment. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Complaints Officer, Housing Officer, Case Handler, Resident Liaison Officer, Customer Service Representative, Complaints Handler, Service Recovery Caseworker, Housing Caseworker, Supported Housing Worker This is officially known within the organisation as a Service Recovery Caseworker SALARY: £31,397 to £38,007 per annum + Benefits LOCATION: Hybrid working role split between the office in Ealing (W5) and the remaining time from home JOB TYPE: Full-Time, 11 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Caseworker to join a busy customer service and service improvement team. As a Customer Service Caseworker you will take ownership of customer cases where there has been high contact, working proactively to resolve issues and prevent escalation into formal complaints. The Customer Service Caseworker will analyse case histories, identify service failures and collaborate with internal teams to deliver timely resolutions that improve the customer experience. This is a varied and rewarding role where strong communication, CRM systems knowledge and a customer-focused approach are essential to driving service excellence. APPLY TODAY Apply Today to take the next step in your career. Apply Now for our Recruitment Team to review your application. DUTIES Your duties as the Customer Service Caseworker include: • Case Review and Analysis: Assess high volumes of customer contact across multiple channels, reviewing history, actions taken and vulnerabilities, • Case Triage: Apply service recovery principles to prioritise and manage cases effectively, • Customer Communication: Provide clear, professional support via telephone, correspondence and face-to-face interactions, • First Contact Resolution: Resolve issues promptly wherever possible to enhance customer satisfaction, • Stakeholder Collaboration: Work closely with internal departments and external partners to address service concerns, • Escalation Management: Identify high-risk cases and escalate appropriately to meet service level agreements, • Case Management Systems: Maintain accurate records using CRM systems including Dynamics, • Progress Monitoring: Track cases from initial contact through to resolution, coordinating meetings where required, • Continuous Improvement: Record lessons learned to support service improvements and best practice, • Mailbox Management: Respond to internal and external queries efficiently, ensuring timely follow-up CANDIDATE REQUIREMENTS • GCSEs (or equivalent) including Maths and English, • Previous experience in customer service, and must have social housing or property management experience, • Understanding of policies, repair obligations and safeguarding processes, • Strong analytical ability with a proactive approach to resolving issues, • Excellent verbal and written communication with strong interpersonal skills, • High level of accuracy when managing case records and documentation, • Ability to remain calm, assertive and professional in challenging situations, • Experience with Microsoft Office, Outlook, Excel, Word and CRM systems BENEFITS • 25 days’ holiday plus Bank Holidays, increasing to 28 days with service • Up to 8% contributory pension scheme • Flexible working arrangements • Annual health and lifestyle allowance of up to £300 This role requires a DBS check The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14610 Full-Time, Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online |

Support Worker Become a Support Worker in Hillingdon! Job description Salary: £26,756 per annum Hours: 35 - 37.5 hours (depending on house) Job Type: Permanent Service: Learning Disabilities Location: Hillingdon Benefits • A stimulating work environment full of opportunities to learn and develop - 25 days’ annual leave + bank holidays & enrolment onto a pension scheme - 24-hour Employee Assistance - Paid Enhanced DBS - Eye care vouchers - Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase About the role The role of the Support Worker is to provide specialist expertise and support to facilitate teams in achieving person-centred outcomes for the people we support, some of whom have profound and complex needs, to maximise the individual’s independence and enable them to be active in their communities. Duties will include: • Making a difference in the lives of those you support - Help to use a range of recovery-oriented and person-centred planning tools - Ensure all plans and records relating to the people we support are accurate and up to date - Support with everyday tasks to maximise the individual’s independence - Work in a consistent and positive way with local managers and other team members to ensure people get a great service - Undertake various levels of personal care Please note, this role will involve manual handling. About you To be a Support Worker at Certitude, it is essential that you have experience in: • Supporting people who may challenge (verbally, physically), particularly people on the autistic spectrum - Keeping calm and confident in challenging situations - Experience in Positive Behaviour Support - Experience of enabling people with a learning disability/autism to take positive risks in their lives - Possess a manual driving licence and be able to drive a 7-seater van - Knowledge of the Transforming Care Agenda You will be given training, development and coaching to help you feel confident in providing great support and to help you advance in your career. About the Organisation We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude. Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours. Do you want to be a Support Worker at Certitude? Select the apply button, complete an application form, and someone from the Recruitment Team will be in touch! A job description and person specification are available via the apply button. If you have any questions, please email us. All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided, and we welcome applications from all sections of the community. We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered. Support, Worker, Hillingdon, Support Worker, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP

Bank Recovery Support Worker – Enhanced Community Recovery Service, Hereford. Role Type: Support/Care Worker. At Lifeways in Hereford, we provide specialist support and recovery services for people with enduring mental health needs—helping them transition from institutional environments back int

South London and Maudsley NHS Foundation Trust is seeking a Peer Support Worker for its Adult Eating Disorders Service. The post-holder will provide support using personal lived experience to help individuals navigate their recovery journey. The ideal candidate will have relevant lived experience an

Everyturn in the United Kingdom is offering a part-time Peer Support Worker position to support individuals experiencing mental health challenges. This hybrid role requires personal lived experience of mental health recovery to provide empathetic assistance and foster resilience within the community

Community Drug and Alcohol Recovery Services – Veterans Family Specialist Worker. Role: 2 x PT (18 hours weekly) Veterans Family Specialist Worker. Organisation: Community Drug and Alcohol Recovery Services.

Adult Social Worker - Community Active Recovery Team. Adult Social Worker - Community Active Recovery Team. An exciting job opportunity has recently become available for an Adult Social Worker to join the Community Active Recovery Team (CART), based in Waltham Forest.

Mental Health Recovery Support Worker - Redditch. We are looking for inspired, motivated individuals to join our dedicated team of Recovery Support colleagues to positively engage with our clients in our 'Enhanced Community Recovery’ supported living service in Redditch. Mental Health Recovery Sup

A leading mental health care provider is seeking a Senior Support Worker to provide care for adults with complex mental health needs in Borehamwood. You will assist Service Users in daily activities, promote independence, and contribute to their recovery journeys.

Belmont Recruitment is currently looking for Drug and Alcohol Workers with outreach experience for contract positions in the Kingston area of London.

Join Our Team as a Mental Health Recovery Worker. Are you passionate about making a real difference in people’s lives? We’re looking for an experienced and caring Mental Health Recovery Worker to join our dedicated team at Bath Road – a CQC Registered home supporting up to ten individuals with

A local government authority in Greater London is seeking a skilled Social Worker to join their Mental Health Social Work Team.

A leading recruitment agency is seeking a Recovery Worker in Barnet to support individuals affected by substance misuse. The role involves managing a caseload, conducting assessments, and promoting recovery-focused outcomes through collaboration with healthcare professionals. Ideal candidates will h

Look Ahead Care, Support and Housing Ltd is seeking a Specialist Support Worker for its Mental Health Social Care Service in Southwark. The role involves building supportive relationships, conducting assessments, and supporting individuals with recovery from addiction within a positive and dynamic t

A regional healthcare provider is seeking a motivated Social Worker to join the Countywide Early Intervention in Psychosis Team in England.

We are seeking caring, honest and innovative individuals to join our dedicated team of Recovery Support Workers within our Enhanced Community Recovery supported living service in Barnsley. In this role, you will work closely with clients to promote independence, build confidence and support their on

A recruitment agency is seeking Drug and Alcohol Workers for contract roles in Kingston, London.

A mental health support organization in the United Kingdom is seeking a dedicated Recovery Worker to assist individuals on their recovery journey.

TipTopJob is seeking a passionate Criminal Justice Worker in Southend on Sea to support adults aged 18+ in the criminal justice system.

A community support organization in the United Kingdom is seeking a Project Worker to provide essential support to individuals with mental health needs.

A healthcare provider in Warrington is seeking a Lead Social Worker to manage a caseload of service users facing mental health challenges.

A healthcare organization in the United Kingdom is looking for a Peer Support Worker (Community Setting) to support individuals by sharing personal recovery experiences and aiding their journey. This role offers training opportunities and a chance to work closely with multidisciplinary teams to enha

A local government authority in Greater London is seeking a qualified social worker to work within a combined Older People and Adults Social Care mental health service.

A healthcare organization in Greater London seeks a Senior Social Worker specializing in mental health for older adults.

A leading company is looking for a capable and experienced Mental Health Social Worker to join the Adult Mental Health Team in Slough.

A leading health and care organization in the United Kingdom is seeking a Support Worker to provide practical and emotional support to adults recovering at home.

We are seeking a compassionate & enthusiastic Support Time Recovery Worker with an interest in helping service users to develop the skills and knowledge needed to live independently on progression from the service. Separate provisions are applied to workers who have been sponsored and held continuou

Rethink Mental Illness is seeking a compassionate Mental Health Recovery Worker in Swindon.

A specialist recruitment agency is looking for a Mental Health Recovery Worker to join a dedicated SEMH school in Corby. Candidates should have experience in similar roles, strong communication skills, and a compassionate approach to help students on their paths to wellbeing and recovery.

The role involves providing compassionate support, promoting independence, and working closely with clients in their recovery journey. Lifeways Group in Greater Lincolnshire is hiring a Support/Care Worker to help individuals with mental health needs transition back into their community.

This role focuses on delivering high-quality support to residents in a recovery-oriented environment. Response Organisation is seeking a Senior Mental Health Support Worker in South Oxfordshire.

We currently seeking a Substance Misuse Recovery Worker for our client in Brighton on a 3 month contract to start ASAP. Supporting service users from point of entry into the service and through their treatment/recovery journey;. Providing screening, assessment, and recovery planning and onward refer

A social services provider in Waltham Forest is seeking an experienced Adult Social Worker to join their Community Active Recovery Team.

Forward Trust is seeking a passionate Criminal Justice Worker in Southend-on-Sea to provide support for adults involved in the criminal justice system. You will deliver assessments, manage caseloads, and provide harm reduction and recovery support, working with various stakeholders including courts

Everyturn Mental Health in South Tyneside is seeking a Peer Support Worker for a part-time, permanent role.

Elysium Healthcare is seeking a Social Worker to join their multidisciplinary team at The Woodmill in Cullompton, helping vulnerable individuals lead more independent lives. Join a strong team dedicated to supporting patient recovery.

A healthcare provider is seeking a Lead Social Worker for St Mary’s Hospital in Warrington, specializing in care for individuals with mental health conditions.

Job Title: Mental Health Recovery Worker (SEMH School Setting). Deliver 1:1 and small group support focused on emotional wellbeing and recovery. A genuine interest in mental health and supporting recovery in young people.

UK Addiction Treatment Centres is looking for a full-time Support Worker in Luton. Your responsibilities include creating recovery plans, supporting clients in daily living skills, and ensuring adherence to program rules.

A national charity for mental health is seeking a dynamic support worker in Greater London to empower tenants through their recovery journey. The role entails establishing trust with service users, supporting them professionally during times of mental distress, and contributing to personalized recov

We are currently recruiting for a dedicated and compassionate Recovery Worker to join a mental health service supporting individuals on their recovery journey. Supporting individuals with mental health needs in a recovery-focused environment.

We are recruiting Mental Health Recovery Workers for our Mental Health Supported Accommodation Services situated in Reading. Previous experience working with service users with mental health needs is essential for our Relief Support Worker roles. Developing with the individual Person-Centred Support

We welcome applications from candidates with previous experience such as Support Worker, Social Prescriber, Case Manager, Social Worker, Care Coordinator, Mental Health Specialist or Service Coordinator. You have knowledge of mental health services and a desire to support people in their mental heal