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New Start is a family-run, not-for-profit organisation, providing residential and supported accommodation services for vulnerable adults, families, children, and young people. We deliver a diverse range of homelessness projects and temporary housing solutions, helping some of the most complex and disadvantaged groups across Merseyside. Strengths-Based Housing Support Worker/Coach Have you had experience working as a housing support worker? Do you hold the necessary skills to coach and inspire people to move forward positively with their lives? If you do, then we have a fantastic opportunity for a strengths-based Housing Support Coach to work within a 24/7 supported accommodation hostel in Liverpool. You will be supporting vulnerable adults via a program of empowerment and confidence-building, helping them to personally grow and develop within safe and comfortable lodgings whilst working towards greater independence and a more permanent housing solution. What we have to offer • Competitive Salary - £ Hours), • A contributory pension scheme, • 225 Hours Annual Leave rising to 285 with length of service, • An online bespoke Mandatory training package including a wide range of additional resources to support your development, • A range of learning and development opportunities up to and including Level 5, • Managing and inspiring positive change for a caseload of residents within a psychologically informed hostel-environment, • Supporting those who access the service to settle in, and work towards implementing a more empowering and positive daily structure into their lives at a pace that is realistic and achievable to them, • Educating residents on harm reduction around substance misuse and supporting those who are contemplating recovery from addictions to understand the steps required to access various treatment options, • Planning future long-term accommodation and resettlement options via a personalised strengths-based support plan, • Offering ongoing coaching, advice, and guidance on housing/resettlement related issues from the beginning of a resident’s tenancy through to their planned exit, • Conducting ‘trauma aware’ needs and risk assessments, and updating when necessary, • Exploring education, training, and employment options with residents, • Empowering residents to sustain their welfare benefits, manage their tenancy and comply with key functions that are necessary to support their basic needs/finances, • Referring clients to relevant specialist support agencies to assist with support that cannot be met within the service remit, • Liaising with external agencies (from a multidisciplinary perspective) on behalf of residents to ensure they can access what they need from services, • Working as part of a team overseeing the health and safety of the building and all residents/visitors/co-workers whilst on shift, • Completing regular resident welfare checks (as required) throughout the shift, • Completing thorough case notes for all residents throughout the shift and providing a detailed handover to the next members of staff coming on shift, • Supporting residents to maintain contact with specialist and clinical agencies, • Reporting any incidents or concerns to the Project Manager, • Experience of working with individuals with complex needs, substance misuse issues, mental health, trauma, and/or offending backgrounds, • Experience of working collaboratively with other agencies both voluntary and statutory, • Experience and understanding of safeguarding vulnerable people, • Previous experience of working in a hostel setting or delivering support via outreach work/in-reach work, • An excellent understanding of homelessness/rough sleeping, substance misuse, harm reduction and managing complex needs/behaviours, • An ability to motivate people and build positive connections, • Knowledge and experience of how to support people from a person-centred perspective, positively engaging people through a process that is led by them, • Ability to accurately record information, such as case notes, risk assessments, support plans and incident forms The post is rota-based which may include weekends/unsociable hours as the role supports a service wide day/evening rota.

We are proud to collaborate with Merseycare, local police force, crisis teams, and other agencies to offer a new night time crisis prevention service for individuals with mental health conditions in Liverpool City Centre for which we are now recruiting for Crisis and Recovery Workers. Service Overview: Our service aims to provide a safe and secure environment for individuals at a crisis point in their mental health. Operating from 6pm every day of the year, our goal is to reduce hospitalizations, dependency on A&E departments and police resources. Utilizing a social model of support, our staff team will employ appropriate de-escalation and support techniques while promoting clients’ abilities to manage their coping strategies. Key Responsibilities: As a Crisis and Recovery Worker, you will provide practical and emotional support to service users in or facing a mental health crisis. You will identify and access opportunities for service users to gain independence and confidence. You will work with service users in a recovery-focused manner, aligned with their support and risk management plans. Collaboration with other professionals to deliver a consistent and coordinated service, maximizing outcomes for service users, is essential. Candidate Requirements: Experience working with individuals with mental health needs is required. A warm personality and the ability to work in a person-centred manner, even in high-stress situations, are crucial. A clean driving licence and access to a car is beneficial. Flexibility to work on a rota basis to meet service needs is also expected. Full time and part time hours are available for this role, please see attached job description for further information. Vacancy Reference Number: 85600 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Creative Support’s Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

We are proud to collaborate with Merseycare, local police force, crisis teams, and other agencies to offer a new night time crisis prevention service for individuals with mental health conditions in Liverpool City Centre for which we are now recruiting for Crisis and Recovery Workers. As a Crisis an

More about the company you will be working for Please be advised this apprenticeship is not working for Places for People, we are supporting with the recruitment for Muir. Muir was established in 1968 and have beenworking with people to maximise their quality of life ever since. They own and manage more than 5,500 homes in England and Wales, providing a range ofaffordable housing solutions including general let properties, shared ownership (Homes by Muir), independent living (Muir Living) and supported housing. More about your role In thisrole, you support the neighbourhood team to keep communities and tenancies sustainable by delivering a visible, customer-focused service. You take ownership of customer queries, identify support needs, and coordinate person-centred actions through partners where needed. You help ensure homes are re-let efficiently, support income recovery, assist with resident engagement, and record outcomes to drive improvements. You also contribute to managing ASB cases, safeguarding customers, monitoring KPIs, and overseeing communal services and health and safety actions, including fire risk recommendations. You work collaboratively across teams, maintain accurate records, organise your own workload, and act as a positive ambassador who lives our values, supports colleagues, and adapts to changing priorities. Thisrole is based at 80 Lightfoot Street, Chester (CH3 3ED). Essential Criteria • Good standard of general education to at least GCSE level or equivalent., • Experience using a range of ICT systems., • Knowledge and passion for delivering customerservice excellence., • Creative problem-solving with the ability to adapt to changing circumstances., • Resilience and emotional intelligence when handling difficult situations., • Confidence in delivering complex information in an understandable way., • Ability to manage a high and varied workload., • Able to work flexibly, travel between locations, and work additional hours when required. You will bring a good standard of general education and confidence using a range of ICT systems, along with strong communication, numeracy and problem-solving skills. You deliver excellent customer service, build effective relationships, manage a busy and varied workload, and show resilience and emotional intelligence when handling challenging situations. You are committed to equality, safeguarding, and supporting people to access safe, secure homes, while consistently demonstrating our organisational values. You also work flexibly, travelling between locations when needed and adapting to changing demands. Muirs values • Caring: We care about people and achieving results, • Responsive: We put our customers first, giving great service and doing what matters most to them, • Passionate: We take pride in what we do and always strive to do better., • Inclusive: We work together and value each other, • Dynamic: We have a positive, solution-oriented attitude Please make sure you read the following details carefully before making any applications. Free Car Parking Fully funded Festive Party Free eye tests with added £20.00 off glasses at Specsavers Long Service Awards - gift to the value of £250 after 25 years' service Retirement Gift The Association encourages sponsorship towards professional Qualification's including day release Employee Assistance Programme Free tea, coffee and soft drinks Career breaks Cycle to Work Scheme (salary sacrifice scheme) Lone worker protection Staff Activity Fund Working hours: The Association runs a flexitime system. xrnqpay The working week for full time employees is 35 hours and for part-time employees the Association ensures that hours can be arranged to suit both parties Staff getting married (1additional day's leave per annum) Moving home (1 additional day's leave per annum) Enhanced Maternity (12 weeks at half pay and a return to work bonus of one month's salary Paternity Leave 2 weeks at normal rate of pay) Medicash Scheme (Muir pay towards contribution of £4.33 per month when two years' service is completed) Details relating to the above benefits are shown separately.

Are you passionate about working within the Mental Health field? Seeking a new challenge? Then this could be the role for you! If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. We require a progressive Manager with extensive mental health experience for our Supported Living Mental Health Recovery Service for up to 26 people with mental health needs, located in Warrington and an Outreach team supporting adults in the community with Mental Health and Physical Disabilities. You will be part of and lead a highly committed team of Recovery Support Workers which provides the delivery of a person-centered recovery and rehabilitation service for people with enduring mental health needs. The Role • The post holder will be accountable for the development, operational management, staff management and quality assurance of the service., • Coordinating the delivery of a person centered recovery and rehabilitation service., • Deployment of staff to meet individual needs and preferences within available resources., • Supervision, coaching, performance management and support of staff., • Responding to referrals and undertaking initial assessments of need., • Ensuring all service users has a co-produced plan of support and a designated Key Worker., • To ensure that service users receive individualised person centered support which enables them to enjoy a fulfilling and valued life, to participate in the community and to develop their abilities as fully as possible., • Co-ordinating a programme of regular person-centered reviews which put each person's views and unique recovery journey at the heart of planning and decision making., • Working closely with local multi-disciplinary teams and community based agencies to provide holistic, wrap-around support., • Maintaining high standards of environmental safety/quality and ensuring a welcoming, inclusive atmosphere., • Applicants will be able to demonstrate warmth, compassion and unconditional positive regard for the people we support and will be able to develop trusting relationships based on empathy and respect., • You will have the skills and personal qualities to be able to engage people in meaningful planning and therapeutic activities. You will be expected to work collaboratively and professionally with the people we support, their families and mental health professionals/agencies., • You will need an up-to-date understanding of the recovery approach and recovery principles as well as mental health legislation, services and interventions. You will demonstrate a good knowledge of the MHA, MCA, DOLs and the care standards., • You will have the knowledge and skills to ensure the safe management and administration of medicines.

We are recruiting Relief Support Workers for our supported living services in Toxteth, Netherley and the City Centre, providing support to people with mental health needs. We are looking for a motivated and warm individual to provide person-centred care and support at our Liverpool services. As a Relief Support Worker, you will be providing practical and emotional support to service users in line with their Personal Support Plans. You will identify and access opportunities with service users to help them gain independence and confidence. Working with service users in a recovery-focused way, you will follow their support and risk management plans. You will collaborate with service users, families, carers, and involved professionals to ensure our Liverpool services are consistent, coordinated, and maximize outcomes for service users. At least twelve months experience of working with people with mental health needs is essential. A clean driving licence and access to a car is beneficial. This position allows you to pick up shifts that suit your schedule, making it ideal for fitting around personal commitments, study or caring responsibilities. Vacancy Reference Number: 90316 We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme , and we are unable to accept applicants with Skilled Worker Visas . TPBN1_UKTJ

A healthcare provider is seeking a Lead Social Worker to join their team at Victoria Gardens in Huyton.This role involves managing a caseload of service users with complex mental health needs and requires you to lead adult safeguarding initiatives.The ideal candidate will have a Social Work qualific

A leading mental health service provider in Liverpool is looking for a Lead Social Worker to manage a caseload of service users with complex mental health needs.

Waking Night Worker Come and join us in this fabulous opportunity. We are looking for a new Waking Night Worker within our residential setting. We are looking for a special kind of person who wants to make a difference in people's lives. Could this be you? Service Area: Wirral Services Town: Prenton Status: Full-time Contract Type: Permanent Total Salary Pro-Rata: £26,298 Closing Date: 24/04/2026 Vacancy Reference Number: 4203 The Role We need someone who can work in a team within a residential setting and be empowering and passionate in supporting adults to make positive changes in their drug and alcohol lifestyle choices. Your role would include the following: • To organise and facilitate the evening running of the therapeutic community in a residential setting. - To co-ordinate the users of our services' tasks and activities. - To provide waking night cover, ensuring that risk is monitored and minimised. - To organise and facilitate the residents in preparing for the daily programme and activities. - To monitor and administer medication to users of our service. If you think you have the skills for this role, then we would like to hear from you! Your Rewards • 25 days annual leave plus Bank Holidays (increasing each year to a maximum of 30 days). - You will be paid £26,298 per annum. - Opportunity for potential salary progression through appraisal. - Benefits, including season ticket loan, pension scheme and life assurance. - Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities. - Continuous training and career development via PXL, our dedicated learning management system. - Access to a 24/7 Employee Assistance programme, including telephone and online access. About Us Phoenix Futures Group is a charity with over 50 years experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, and we value our history and use it to inform our future. We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing. We provide a diverse range of services; our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency. Other organisations may call this role or similar, Therapeutic Community Worker, Substance Use Practitioner, Substance Use Worker or Recovery Worker. We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves, and we ensure equity of opportunity. #LP TPBN1_UKTJ

Are you passionate about working within the Mental Health field? Seeking a new challenge? Then this could be the role for you! We require a progressive Manager with extensive mental health experience for our Supported Living Mental Health Recovery Service for up to 26 people with mental health needs, located in Warrington and an Outreach team supporting adults in the community with Mental Health and Physical Disabilities. You will be part of and lead a highly committed team of Recovery Support Workers which provides the delivery of a person-centered recovery and rehabilitation service for people with enduring mental health needs. The Role The post holder will be accountable for the development, operational management, staff management and quality assurance of the service. Coordinating the delivery of a person centered recovery and rehabilitation service. Deployment of staff to meet individual needs and preferences within available resources. Supervision, coaching, performance management and support of staff. Responding to referrals and undertaking initial assessments of need. Ensuring all service users has a co-produced plan of support and a designated Key Worker. To ensure that service users receive individualised person centered support which enables them to enjoy a fulfilling and valued life, to participate in the community and to develop their abilities as fully as possible. Co-ordinating a programme of regular person-centered reviews which put each person's views and unique recovery journey at the heart of planning and decision making. Working closely with local multi-disciplinary teams and community based agencies to provide holistic, wrap-around support. Maintaining high standards of environmental safety/quality and ensuring a welcoming, inclusive atmosphere. Facilitate service user engagement, involvement and peer support. Qualities Required Applicants will be able to demonstrate warmth, compassion and unconditional positive regard for the people we support and will be able to develop trusting relationships based on empathy and respect. You will have the skills and personal qualities to be able to engage people in meaningful planning and therapeutic activities. You will be expected to work collaboratively and professionally with the people we support, their families and mental health professionals/agencies. You will need an up-to-date understanding of the recovery approach and recovery principles as well as mental health legislation, services and interventions. You will demonstrate a good knowledge of the MHA, MCA, DOLs and the care standards. You will have the knowledge and skills to ensure the safe management and administration of medicines. You will be required to work on a rota system working evenings, weekends and bank holidays. We are a passionate, inclusive and anti-racist organisation. We embrace diversity and encourage applicants from all backgrounds and cultures. As a Disability Confident Employer we welcome applications from people with a disability, and as a proud Stonewall Diversity Champion we actively encourage applications from the LGBT+ community. Vacancy Reference Number: 85588 . We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed. TPBN1_UKTJ

Service Care Solutions are supporting a reputable non-profit provider who are looking to recruit Recovery Worker. As a Recovery Worker, you will play a crucial role by supporting individuals that are suffering with Drug & Alcohol addiction. Please find a description of the role below. Role: Recovery Worker Rate: £18.14 to £20.62 per hour (PAYE exc.)/ £20.15 to £23 per hour (Umbrella/Ltd) Location: Merseyside/Liverpool Working: 5 days per week. 37.5 hours. Contract: 3 months on going Role Overview: Our client vision is for people of all ages to be safe, build ambitions for the future and to reach their full potential. They create services and support people's complex Health and Social needs, helping them to build healthier lives that meaning and value for themselves and their families. Complete assessments for Service users. Supporting the individuals from Point of Entry Provide Screening, Assessment and Recovery Plans Deliver One to One intervention Experience of working within the Substance Misuse field Awareness of health issues relating to Substance Misuse Experience of Key Working and Care Planning.If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on (phone number removed) or email (url removed). Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed. If you have any questions or queries, please don’t not hesitate to ask