Remote customer jobs in Carlisle - Page 2Create job alerts

This remote role involves developing strong customer relations, monitoring product use, and collaborating with teams to deliver effective success plans. Ideal candidates will have a background in HR or Customer Success within SaaS. A healthcare technology company is seeking a Customer Success Manage

A dynamic healthcare startup is seeking a Head of Customer Experience to enhance patient satisfaction and scale customer base to 350k/month by 2026. In this role, you will manage all customer-facing teams, driving service excellence through innovative AI solutions and rigorous performance monitoring

A fast growing Tech Start-up in Greater London is seeking a Senior Customer Success Manager to manage and grow customer accounts while ensuring high renewal rates. The company promotes a flexible and remote working environment with excellent benefits including 25 days of holiday and a robust work-fr

Ready to bring your technical expertise to a role where every conversation, every demo, and every solution truly makes an impact? At Actionstep, we're looking for a Pre‑Sales Customer Solutions Engineer who thrives at the intersection of technology and customer success. Strong relationship builder

EverWell - Customer Success Team Lead (Remote, UK). EverWell - Customer Success Team Lead (Remote, UK). Customer Success — with a focus on retention, payments adoption, and delivering success at scale.

This remote position requires strong technical customer-facing experience and excellent communication skills. A leading tech company is looking for a Customer Success Representative to manage the post-sales lifecycle for a global client base. The CSR will facilitate onboarding, ensure customer value

A leading engagement solutions provider is seeking an Enterprise Customer Experience Manager to oversee customer success and drive customer engagement. The ideal candidate will have over 5 years in customer success or account management, with strong leadership and communication skills, and the abili

Act as the primary technical contact for customers across EMEA. Investigate customer‑reported problems, reproduce scenarios, and collaborate with engineering to drive resolutions. Help customers get the most out of the platform by providing best‑practice guidance and technical recommendations.

A leading healthcare technology firm is seeking a Customer Success Manager to remotely manage UK customers while requiring in-office attendance one day a week. The role focuses on driving revenue growth and ensuring customer satisfaction through high-quality onboarding and support.

A leading Customer Success firm is looking for a part-time contractor in the UK or Ireland. The role involves triaging customer requests, diagnosing technical issues, and facilitating onboarding calls. Candidates should have 2–3 years in Customer Success or Technical Account Management, excellent

A leading social media management company is seeking a Customer Success Manager to foster and manage client relationships in North America. This remote role focuses on onboarding new clients, ensuring product adoption, and retaining existing accounts. Ideal candidates should hold a degree in a relat

A leading energy efficiency organization in the UK seeks a Manager for Customer Experience and Quality to enhance service delivery across teams. The role involves overseeing a customer experience framework, managing a consultancy programme while coaching a small team, and ensuring high-quality stand

A healthcare technology company is seeking a Customer Success Manager to enhance customer relationships and ensure successful onboarding. The role is remote-first but requires being based in or around London.

Technical Customer Support Engineer – EMEA | ClickHouse | Remote (UK). Technical Customer Support Engineer. Technical Customer Support Engineer – EMEA.

A leading software company is looking for a Senior Software Engineer to enhance their customer interaction applications.

A leading global blockchain ecosystem is seeking a Dispute Analyst - P2P to manage customer disputes and ensure marketplace safety. The ideal candidate will have customer service experience, IT proficiency, and strong communication skills.

This remote role involves managing two teams, overseeing technical customer outcomes, and ensuring effective delivery and enablement. A high-growth HR tech company in the United Kingdom is looking for a Head of Customer Engineering to establish the Technical Success function. The ideal candidate wil

Customer Happiness: You make customers feel heard, supported, and delighted. Customer Success, Account Management, or client‑facing SaaS/hardware support. Be the go‑to hero for customers using our SaaS and connected hardware products.

The position is remote and offers competitive compensation and generous benefits.

In this remote-first role, you will develop and maintain backend services using C# and.

A leading cryptocurrency trading platform is looking for a Customer Success Specialist who is bilingual in English and Chinese. Ideal candidates should have over 2 years of experience in customer support within crypto or fintech, strong problem-solving skills, and a detail-oriented approach.

Excellent communicator with customers and internal teams; confident saying no when needed. Strong relationship builder – personable, empathetic, and able to understand customer needs. Willingness to travel for on‑site customer work.

This role involves nurturing customer relationships, driving renewals, and ensuring customer satisfaction. A legal tech company in Greater London seeks a Customer Success Manager to co-own a growing portfolio of customers. Ideal candidates will have 2-3 years of customer-facing experience and engage

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence.

We look forward to reviewing your credentials and getting to know more about your experience!, and this role plays a pivotal part in creating a consistent global approach to Customer Success — with a focus on retention, payments adoption, and delivering success at scale This is a **player–coach

A leading cybersecurity solutions provider is looking for a Customer Success Manager to enhance customer relationships and improve the onboarding process. Responsibilities include onboarding customers, facilitating trainings, and advocating for customer needs across various teams. This role offers a

A leading service commerce platform in the UK is seeking a Customer Success Team Lead to oversee the onboarding and management of customer relationships. You will drive customer value realization while reducing churn. The ideal candidate has proven leadership experience in a SaaS environment and a s

A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. Responsibilities include project management across various client segments, understanding customer needs, and driving product performance reporting. This fully remote positio

A dynamic recruitment agency is seeking a Customer and Administration Manager to join their team in London. This mid-senior level role involves managing key administrative functions and delivering high-quality customer service.

This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment. Respond to customer inquiries via phone, email, and messaging platforms in a timely and professional manner. Resolve customer concerns with empathy and effective

A fast-growing SaaS company in the United Kingdom seeks a Customer Growth leader to drive revenue accountability and oversee a team while maintaining strong relationships with strategic customers. This remote role demands extensive B2B SaaS experience, leadership capabilities, and a hands-on approac

Ideal candidates have experience in SaaS and strong knowledge of customer success tools. This position offers remote work options and various employee benefits, including flexible annual leave and private healthcare. A forward-thinking AI video solution provider based in the UK is seeking a Customer

A leading wealth tech startup is seeking a Customer Success Manager to enhance customer experiences on their innovative platform. You will serve as the main contact for customers, focused on retention and upselling. The ideal candidate has experience in customer success within the wealth tech sector

This full-time remote role requires extensive customer engagement experience and solid knowledge of the Holiday Park sector. A leading software solutions provider in the UK is seeking a dedicated Customer Support Specialist to enhance client productivity using Microsoft Dynamics.

A leading search intelligence platform is seeking a Customer Enablement Manager to manage onboarding and training for customers. This role requires 2+ years in customer-focused positions, a solid grasp of paid search concepts, and proven experience in delivering training sessions. The ideal candidat

Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. Experience advising customer product/engineering leaders and translating technical concepts into business outcomes. This is not a temporary or project-base

A leading financial services organization in the UK is seeking a Customer Relationship Manager to enhance customer engagement for Ecclesiastical Insurance. The role is remote with potential travel, focusing on delivering exceptional service and fostering long-term customer relationships.

Tailscale is looking for a Customer Account Executive to help expand and renew customer accounts.

This is a remote-only position well-suited for professionals passionate about customer success. A leading analytics company in the UK seeks a Customer Success Manager to act as a champion for customers. This role involves understanding customer goals, driving adoption, overseeing renewals, and solvi

A high-growth HR tech company in the UK is hiring a Senior Customer Marketing Manager to design and execute customer marketing initiatives. This role focuses on enhancing the customer experience through effective communication and support of product features. The role offers remote flexibility, comp

A leading procurement technology firm in the UK seeks a Customer Success Manager to ensure customers successfully adopt its advanced platform. Successful candidates will have 2 to 6 years of experience in customer success, strong communication skills, and be fluent in English and German. This role i

A leading energy service provider seeks a Customer Success Manager to strengthen partnerships with customers and drive revenue growth. Join us to align customer needs with innovative solutions and ensure satisfaction. This role involves developing success plans, conducting customer satisfaction audi

This position offers a remote-first, flexible working environment along with a competitive package and a culture focused on customer success. The ideal candidate will have over 15 years of experience in customer-facing leadership within B2B SaaS, particularly in accountancy software. A prominent Saa

A leading children’s bike subscription service is seeking a committed Customer Service Executive to enhance customer experience. The ideal candidate is fluent in English and German, has at least 1 year of customer service experience, and is a dependable team player. This position offers flexible h

A high-growth HR tech company is seeking a Senior Customer Marketing Manager to lead customer marketing initiatives in a remote role based in the UK. You will design and execute programmes that drive product adoption and support customer success.

A leading energy solutions provider in the United Kingdom is seeking a Customer Success Manager to nurture relationships with key stakeholders and define success plans for their specific needs. The role focuses on maximizing revenue, enhancing customer satisfaction, and driving contract renewals. Id

A global leader in open source technology is looking for an Enterprise Customer Success Manager to join their remote team. In this role, you will onboard new customers, manage relationships, and coordinate projects to deliver solutions tailored to customer needs.

This remote-first position requires excellent communication skills, as well as a proactive approach to improving customer experience. A leading technology company is looking for a Team Lead, Customer Support - EMEA to manage and mentor a global team of Support Engineers. You will work closely with v