Remote customer jobs in Colchester - Page 2Create job alerts

Ready to bring your technical expertise to a role where every conversation, every demo, and every solution truly makes an impact? At Actionstep, we're looking for a Pre-Sales Customer Solutions Engineer who thrives at the intersection of technology and customer success.

A dynamic technology company in the UK is seeking a passionate Customer Success Manager to drive the expansion of their innovative platform in the US. With exceptional communication and relationship-building skills, you will contribute to impactful customer experiences in the frontline care sector.

A leading provider in the plastic products industry is seeking a Service Desk Analyst to join their Health and Care team, providing first-line support to GP Electronic Record customers. This position requires a customer-obsessed individual capable of troubleshooting issues methodically and maintaini

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence.

A leading wealth tech startup is seeking a Customer Success Manager to enhance customer experiences on their innovative platform. You will serve as the main contact for customers, focused on retention and upselling. The ideal candidate has experience in customer success within the wealth tech sector

A dynamic recruitment agency is seeking a Customer and Administration Manager to join their team in London. This mid-senior level role involves managing key administrative functions and delivering high-quality customer service.

A leading service commerce platform in the UK is seeking a Customer Success Team Lead to oversee the onboarding and management of customer relationships. You will drive customer value realization while reducing churn. The ideal candidate has proven leadership experience in a SaaS environment and a s

A technology company in the UK is seeking a Customer Success Manager to enhance customer relationships and drive retention. This role offers a flexible working schedule, remote work benefits, and opportunities for career growth.

We look forward to reviewing your credentials and getting to know more about your experience!, and this role plays a pivotal part in creating a consistent global approach to Customer Success — with a focus on retention, payments adoption, and delivering success at scale This is a **player–coach

A fast-growing SaaS company in the United Kingdom seeks a Customer Growth leader to drive revenue accountability and oversee a team while maintaining strong relationships with strategic customers. This remote role demands extensive B2B SaaS experience, leadership capabilities, and a hands-on approac

Senior Customer Success Representative - REMOTE. We are currently looking for a Customer Success Manager - REMOTE. Senior Customer Success Representative - REMOTE.

Ideal candidates have experience in SaaS and strong knowledge of customer success tools. This position offers remote work options and various employee benefits, including flexible annual leave and private healthcare. A forward-thinking AI video solution provider based in the UK is seeking a Customer

This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment. Resolve customer concerns with empathy and effective problem-solving. Customer service experience required; travel or hospitality experience preferred.

A prominent fintech company in Greater London is seeking a Production Manager to lead teams of customer support agents and drive operational improvements.

The ideal candidate will have six years of product management experience, a strong customer service orientation, and the confidence to guide large organizations in their software development processes. Offering competitive compensation of $100,000 to $170,000, this position includes comprehensive be

A high-growth HR tech company is seeking a Senior Customer Marketing Manager to lead customer marketing initiatives in a remote role based in the UK. You will design and execute programmes that drive product adoption and support customer success.

In this role, you will onboard new customers, manage relationships, and coordinate projects to deliver solutions tailored to customer needs. A global leader in open source technology is looking for an Enterprise Customer Success Manager to join their remote team.

The ideal candidate will have B2B customer success experience, be highly organized, and have strong communication skills. Compensation ranges from £35,000 to £38,000, with options for hybrid or fully remote work in the UK. A leading digital community organization is seeking a Customer Success Mana

A leading software company based in the UK is seeking a Customer Success & Product Coordinator to enhance customer experiences and support software implementation projects. The ideal candidate will have over 2 years of relevant experience and strong skills in project coordination, customer support,

A high-growth HR tech company is seeking a Senior Customer Marketing Manager to design and execute customer marketing programmes that drive adoption and expansion. This is a full-time remote role that offers competitive pay (£60k–£80k) and supports creative autonomy. The successful candidate wil

This remote-first position requires excellent communication skills, as well as a proactive approach to improving customer experience. A leading technology company is looking for a Team Lead, Customer Support - EMEA to manage and mentor a global team of Support Engineers. You will work closely with v

As a Customer Success Specialist, youll be responsible for onboarding new clients, providing product training, resolving customer issues, and ensuring long-term satisfaction. Experience in customer success, support, or account management. If you27re tech-savvy, solution-oriented, and eager to grow i

A high-growth HR tech company is seeking a Senior Customer Marketing Manager to lead customer marketing initiatives that enhance product adoption and advocacy. Responsibilities include executing marketing programs, creating customer-facing content, and collaborating with various teams to improve cus

A cybersecurity firm is seeking a Senior Customer Success Engineer to serve as a technical partner within customer success teams. This role will focus on accelerating time-to-value for customers, providing expert technical guidance, and collaborating with the account team. Candidates should have ove

A leading educational organization is looking for a passionate Customer Success Manager to ensure members achieve their goals and maximize the value of offerings. The ideal candidate has proven experience in B2B customer success, excellent communication skills, and is comfortable in a fast-paced env

The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues. A leading hospitality service provider is looking for enthusiastic individuals for a remote Guest Services position.

Excellent communicator with customers and internal teams; confident saying no when needed. Strong relationship builder – personable, empathetic, and able to understand customer needs. Willingness to travel for on‑site customer work.

Luxury Travel Consultant – Customer Experience (Remote). This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips. Provide responsive and professional customer support via phone, email, and on

A leading global blockchain ecosystem is seeking a Dispute Analyst - P2P to manage customer disputes and ensure marketplace safety. The ideal candidate will have customer service experience, IT proficiency, and strong communication skills.

At least five years of customer success experience in B2B SaaS, specifically with enterprise customers. We are currently looking for a Strategic Customer Success Manager - REMOTE. Collaborate with cross‑functional partners to deliver cohesive outcomes for customers.

A leading travel technology company is seeking an Application Engineer to resolve technical issues and ensure excellent customer support. You will own technical problems from investigation to resolution and work closely with customers and internal teams.

A growing conglomerate is seeking a Customer Success Manager to join their fully remote team. This role focuses on providing excellent customer service and ensuring customer satisfaction. The ideal candidate will have proven experience in customer support, excellent communication skills, and a stron

This hybrid/remote role involves addressing escalated issues, performing business reviews, and collaborating across teams to maximize customer satisfaction. A global technology company is seeking a Customer Success Manager to drive strategic initiatives and foster long-term customer relationships. R

A cutting-edge healthcare technology company is seeking a Customer Success Manager to own the entire customer journey. The ideal candidate should have experience in customer success, a background in healthcare or social sciences, and excellent interpersonal skills. This is a remote-first role based

Join a friendly remote environment with flexible hours and opportunities for career growth in Customer Success. A recruitment platform in the UK is seeking a proactive Customer Success Specialist to enhance client experiences. The ideal candidate will have strong communication skills and a customer-

A dynamic legal-tech company is seeking an Implementation Lead to drive customer success through management of a high-performing team. Ideal candidates will have strong management experience, technical aptitude with integrations, and exceptional customer-facing skills. The company offers a remote-fi

A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their innovative solutions. The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationshi

A leading digital community organization in the United Kingdom is seeking a Customer Success Manager to ensure members achieve their goals and derive value from offerings. The role is flexible, allowing hybrid or fully remote work.

This remote position requires fluency in both English and German, with a focus on guiding customers through best practices and ensuring their success with the 1Password product. The ideal candidate will bring over 4 years of experience in SaaS or Tech customer success, possessing strong communicatio

This remote position requires managing customer implementations and ensuring satisfaction beyond onboarding. A leading cloud platform company is seeking a Customer Success and Onboarding specialist. Successful candidates will have over 2 years in customer success, experience with complex software, a

The Director of Customer Experience is a critical leadership role responsible for shaping and elevating how customers interact with and feel about Splice. The ideal candidate has a proven record of designing high‑performing support organizations, implementing voice‑of‑customer frameworks, and

Senior Customer Marketing Manager – Pinpoint | London (Remote, UK-based). Create customer‑facing content (onboarding guides, nurture emails, training scripts, enablement templates). This hands‑on role requires building and running campaigns, content, and programmes that reduce reliance on 1:1

The ideal candidate will motivate a large, remote team while ensuring exceptional customer engagement and resolution of complaints. A housing association in England is seeking an experienced Director of Customer Service to lead their transformation journey.

A healthcare technology company is seeking a UK-based Customer Success Manager to drive adoption of the HRCase software suite. The role focuses on developing relationships with HR stakeholders, monitoring product utilization, and enhancing customer satisfaction. Ideal candidates will have experience

A leading technology company in real estate is seeking a Customer Success Manager to enhance customer value and advocate for the company's AI-powered solutions. In this role, you will manage customer relationships end-to-end, ensuring they receive maximum benefit from the products. Exceptional commu

In this role, you will be pivotal in guiding customers through their security and compliance journeys. Responsibilities include advising customers, leveraging outreach strategies, and ensuring their retention and satisfaction. The ideal candidate has over 2 years of Customer Success experience in a

A leading fintech company is seeking a Customer Interaction Team Leader in London to oversee customer service delivery, ensuring compliance and operational excellence. This role involves leading a team, managing customer interactions, and implementing improvements in service.

This remote-friendly role will engage with customers, lead technical evaluations, and ensure seamless solution delivery. A leading cybersecurity firm is looking for a Senior Customer Solution Architect to join their Delivery team.