Remote customer jobs in Durham - Page 2Create job alerts

In this role, you will provide exceptional support to customers during claims situations, focusing on remote claims management and face-to-face interactions.

A leading educational organization is looking for a passionate Customer Success Manager to ensure members achieve their goals and maximize the value of offerings. The ideal candidate has proven experience in B2B customer success, excellent communication skills, and is comfortable in a fast-paced env

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence.

A dynamic recruitment agency is seeking a Customer and Administration Manager to join their team in London. This mid-senior level role involves managing key administrative functions and delivering high-quality customer service.

A technology company in the UK seeks a Customer Success Manager to oversee customer accounts and enhance satisfaction through relationship management. This role involves developing success plans, addressing customer needs, and collaborating with internal teams to improve services. Ideal candidates s

A leading wealth tech startup is seeking a Customer Success Manager to enhance customer experiences on their innovative platform. You will serve as the main contact for customers, focused on retention and upselling. The ideal candidate has experience in customer success within the wealth tech sector

A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. Responsibilities include project management across various client segments, understanding customer needs, and driving product performance reporting. This fully remote positio

A leading cryptocurrency trading platform is looking for a Customer Success Specialist who is bilingual in English and Chinese. Ideal candidates should have over 2 years of experience in customer support within crypto or fintech, strong problem-solving skills, and a detail-oriented approach.

A leading service commerce platform in the UK is seeking a Customer Success Team Lead to oversee the onboarding and management of customer relationships. You will drive customer value realization while reducing churn. The ideal candidate has proven leadership experience in a SaaS environment and a s

A leading sleep product company is seeking a Head of Customer Experience to revolutionize their customer interactions and journey. You will lead a dedicated team, embedding new standards and leveraging customer data to enhance retention and drive loyalty.

All roads lead to a **This is where you come in!As Customer Success Team Lead – UK, you’ll lead a team responsible for ensuring customers in the UK achieve measurable success with our platform. We look forward to reviewing your credentials and getting to know more about your ex

Senior Customer Success Representative - REMOTE. Senior Customer Success Representative - REMOTE. We are currently looking for a Customer Success Manager - REMOTE.

This remote position focuses on enhancing customer retention, increasing adoption of payment products, and optimizing onboarding experiences. A leading service commerce platform is looking for a Customer Success Team Lead to manage a UK-based team.

A technology company in the UK is seeking a Customer Success Manager to enhance customer relationships and drive retention. This role offers a flexible working schedule, remote work benefits, and opportunities for career growth.

This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment. Travel Customer Experience Representative. Respond to customer inquiries via phone, email, and messaging platforms in a timely and professional manner.

A prominent fintech company in Greater London is seeking a Production Manager to lead teams of customer support agents and drive operational improvements.

A high-growth HR tech company is seeking a Senior Customer Marketing Manager to lead customer marketing initiatives in a remote role based in the UK. You will design and execute programmes that drive product adoption and support customer success.

As Customer Success Team Lead – UK, you’ll lead a team responsible for ensuring customers in the UK achieve measurable success with our platform. The overall aim of the game is a successful customer who is getting the absolute maximum out of our solution. Proven leadership experience in Customer

This remote-first position requires excellent communication skills, as well as a proactive approach to improving customer experience. A leading technology company is looking for a Team Lead, Customer Support - EMEA to manage and mentor a global team of Support Engineers. You will work closely with v

As a Customer Success Specialist, youll be responsible for onboarding new clients, providing product training, resolving customer issues, and ensuring long-term satisfaction. Your experience in customer-facing roles. Gain experience in customer success and grow your career in a fast-paced environmen

A high-growth HR tech company is seeking a Senior Customer Marketing Manager to lead customer marketing initiatives that enhance product adoption and advocacy. Responsibilities include executing marketing programs, creating customer-facing content, and collaborating with various teams to improve cus

A leading digital community organization is seeking a Customer Success Manager to ensure members gain maximum value from offerings. The ideal candidate will have B2B customer success experience, be highly organized, and have strong communication skills. Compensation ranges from £35,000 to £38,000,

A progressive technology company in Greater London is seeking a motivated Customer Success Manager to join their new and evolving sales team. This role offers the opportunity for personal career growth in a flexible remote environment, complemented by regular in-person collaboration and chances to a

A cybersecurity firm is seeking a Senior Customer Success Engineer to serve as a technical partner within customer success teams. This role will focus on accelerating time-to-value for customers, providing expert technical guidance, and collaborating with the account team. Candidates should have ove

A leading loyalty management platform in Greater London is seeking a Customer Success Manager to drive customer success and manage relationships. You will act as a bridge between customers and the product team, while collecting feedback to enhance product offerings. This role supports a remote-first

A leading hospitality service provider is looking for enthusiastic individuals for a remote Guest Services position. The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

A leading provider in the plastic products industry is seeking a Service Desk Analyst to join their Health and Care team, providing first-line support to GP Electronic Record customers. This position requires a customer-obsessed individual capable of troubleshooting issues methodically and maintaini

Luxury Travel Consultant – Customer Experience (Remote). This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips. Provide responsive and professional customer support via phone, email, and on

A global fitness technology firm is seeking a Global Head of Customer Success to elevate customer experience and success outcomes. You will lead a high-performing team, define a world-class customer success strategy, and collaborate with multiple departments to enhance client engagement. The ideal c

The company offers a remote-first working environment with a competitive compensation package and employee benefits. A dynamic legal-tech company is seeking an Implementation Lead to drive customer success through management of a high-performing team. Ideal candidates will have strong management exp

A growing conglomerate is seeking a Customer Success Manager to join their fully remote team. This role focuses on providing excellent customer service and ensuring customer satisfaction. The ideal candidate will have proven experience in customer support, excellent communication skills, and a stron

A global technology company is seeking a Customer Success Manager to drive strategic initiatives and foster long-term customer relationships. This hybrid/remote role involves addressing escalated issues, performing business reviews, and collaborating across teams to maximize customer satisfaction. R

A cutting-edge healthcare technology company is seeking a Customer Success Manager to own the entire customer journey. The ideal candidate should have experience in customer success, a background in healthcare or social sciences, and excellent interpersonal skills. This is a remote-first role based

A leading fintech company is seeking a Customer Interaction Team Leader in London to oversee customer service delivery, ensuring compliance and operational excellence. This role involves leading a team, managing customer interactions, and implementing improvements in service.

A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their innovative solutions. The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationshi

Join a friendly remote environment with flexible hours and opportunities for career growth in Customer Success. A recruitment platform in the UK is seeking a proactive Customer Success Specialist to enhance client experiences. The ideal candidate will have strong communication skills and a customer-

Construction Project Manager & Customer Relations Specialist. Manage construction projects remotely, ensuring timelines, budgets, and quality standards are met. Excellent customer relations skills with the ability to handle inquiries and concerns professionally.

A leading technology company in real estate is seeking a Customer Success Manager to enhance customer value and advocate for the company's AI-powered solutions. In this role, you will manage customer relationships end-to-end, ensuring they receive maximum benefit from the products. Exceptional commu

The Director of Customer Experience is a critical leadership role responsible for shaping and elevating how customers interact with and feel about Splice. The ideal candidate has a proven record of designing high‑performing support organizations, implementing voice‑of‑customer frameworks, and

The ideal candidate will motivate a large, remote team while ensuring exceptional customer engagement and resolution of complaints. A housing association in England is seeking an experienced Director of Customer Service to lead their transformation journey.

The ideal candidate has over 2 years of Customer Success experience in a SaaS environment. A leading security solutions provider is seeking a Customer Success Manager in Greater London. In this role, you will be pivotal in guiding customers through their security and compliance journeys.

The ideal candidate will bring over 4 years of experience in SaaS or Tech customer success, possessing strong communication skills and the ability to drive customer adoption goals. This remote position requires fluency in both English and German, with a focus on guiding customers through best practi

The role involves supporting customers with EBS software implementation, providing training and consultancy, and managing customer incidents. A leading EdTech company in the United Kingdom is seeking a Professional Services & Customer Advisory Consultant. Join us to help customers optimize their sof

A leading revenue optimization company is seeking a Remote Head of Account Management to lead the global Customer Success organization. You will define strategies, mentor a team, and drive customer satisfaction and retention. Ideal candidates have 7+ years in Customer Success, including leadership e

This remote-friendly role will engage with customers, lead technical evaluations, and ensure seamless solution delivery. A leading cybersecurity firm is looking for a Senior Customer Solution Architect to join their Delivery team.

Pre-Sales Customer Solutions Engineer. If you're excited by problem-solving, energised by collaboration, and motivated by the opportunity to help customers unlock the full power of innovative legal tech, we d love to meet you. The Pre-Sales Customer Solutions Engineer Role:.

Technical Customer Success Manager, UK (remote). Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. This is not a temporary or project‑based role—you are the long‑term owner of the customer relationsh