Remote customer jobs in Swansea - Page 10Create job alerts

No customer service representative experience required. We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies. Most research studies are conducted remotely from home, though some may

Immersive is hiring! Could you be our next Senior Customer Success Manager? We’re looking for an experienced, proactive and value-driven individual to join our established Customer Experience team in the UK as a Senior Customer Success Manager, primarily working with our UK Defence clients. In fac

A security solutions provider in the UK seeks a Security Solutions Architect for a remote home-based role. This position entails defining solution architectures tailored to customer needs, with an emphasis on creating robust designs. Benefits include remote work support and a wellbeing program.

A leading SaaS company in the UK is seeking an experienced Customer Success Manager to oversee customer accounts and drive adoption of their platform. This role requires strong customer management skills, deep product knowledge, and the ability to proactively prevent churn.

The role focuses on managing customer relationships throughout their lifecycle, ensuring effective onboarding, and aligning customer's strategic goals with the services provided. This exciting remote opportunity encourages proactive individuals who are dedicated to customer wellbeing and success. A

A B2B sales recruitment firm is seeking a remote Customer Success Manager to build client relationships and drive product adoption. The role requires over a year of experience in customer success and knowledge of B2B industries such as SaaS and Tech.

A leading customer service company in the United Kingdom is seeking a motivated Customer Service Advisor to join their remote team. In this role, you will provide top-notch service to customers, resolve inquiries, and ensure a positive experience.

A leading technology partner is seeking a Customer Success Team Lead in the United Kingdom to shape the Customer Success function. This fully remote role involves managing enterprise accounts and designing frameworks for customer onboarding and retention. Candidates should have extensive experience

You will manage customer issues and interface with the engineering team, ensuring customer satisfaction. A leading software development company is hiring a Customer Reliability Engineer III to enhance their technical support.

A leading recruitment platform is seeking a Customer Success Specialist to join its remote team.

The ideal candidate understands how to speak to customers in the construction, property, and surveying sectors and is confident in both service and sales interactions. Customer Service & Client Support. Sales & Customer Service Agent.

Customer Sales Advisor - UK (Remote and hybrid options available). Inbound Customer Sales Advisors. If you’re passionate about delivering excellent customer service, skilled at building rapport, and confident in sales, this could be the perfect role for you.

A leading financial services company is seeking a Customer Service representative for a UK-based remote role. You will support customers through phone, email, and live chat, ensuring clarity and simplicity in your communication. The ideal candidate has 2+ years of customer service experience, partic

A global B2B SaaS provider is looking for a Customer Success Manager based in the UK to drive client renewals and account expansion. You will manage a portfolio of high-value clients, ensuring customer satisfaction and retention.

Ein führendes Unternehmen im Bereich Meeting-Management sucht einen motivierten Customer Development Representative (m/w/d), der das Customer Success Team unterstützt. Sie arbeiten remote aus Europa, bringen fließende Deutsch- und Englischkenntnisse mit und lieben es, Beziehungen zu Stakeholdern

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback such as “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer ob

The role involves overseeing customer support and system performance for enterprise clients in the energy and industrial sectors. The ideal candidate will have 8–12+ years in platform operations, experience with large enterprise customers, and a strong leadership track record. A Series A robotics

A customer-focused organization is seeking a Customer Service Assistant to provide exceptional support to customers. The ideal candidate will have strong communication skills and a background in customer service. The role allows for flexible remote or hybrid working options, ensuring professional in

As a Senior Customer Experience Specialist, you’ll manage front-line support, own the customer feedback loop, and ensure every interaction is handled with clarity and care. Senior Customer Experience Specialist to help shape and scale its customer experience systems. This full-time remote role is

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. As part of the Customer Success organization, you will combine systems expertise, analytical problem‑solving, and customer partnership to deliver measura

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

As a Customer Success Specialist, youll be responsible for onboarding new clients, providing product training, resolving customer issues, and ensuring long-term satisfaction. Ability to analyze customer data and identify usage trends. As part of the Customer Success team, you9ll play a vital role in

You will collaborate with various teams to improve the customer journey and visit key accounts to gain insights. The ideal candidate will have extensive B2B customer success experience and be passionate about creating transparency in energy transactions. A leading energy technology firm in the Unite

Retail Customer Service Associate – $20+/hr | Remote (UK). Retail Customer Service Associate. Remote (UK-based applicants only).

Customer Value Architect (Remote, GBR) page is loaded## Customer Value Architect (Remote, GBR)locations: United Kingdom - Remotetime type: Full timeposted on: Posted Todayjob requisition id: R27621About the Role: The Customer Value Architect serves as a key partner to sales and customer

Communicating clearly with customers, explaining next steps, and managing expectations. Supporting distressed customers with empathy and efficiency. Keeping customers informed about claim status both verbally and in writing.

This role involves managing service levels and customer expectations while ensuring operational excellence in a remote setting. A leading ERP solutions provider is seeking a Head of Customer Support to oversee commercial relationships across strategic accounts. Ideal candidates will have senior expe

This remote position focuses on ensuring customer success through technology transformation, serving as a trusted advisor to retail clients. A leading technology consulting firm is seeking a Director – Customer Success for the Retail Industry. The ideal candidate has over 10 years of experience in

Leading onboarding and implementation for new SMB customers — both remotely and on-site. You’ll work both remotely and in person with customers across the UK, understanding how their business runs and helping them make it better — in person, where it matters most. Once you’re up to speed, th

A technology firm is looking for a Customer Success Manager in the United Kingdom. The CSM will drive customer retention and satisfaction while managing onboarding and relationships. Responsibilities include identifying upsell opportunities, conducting business reviews, and collaborating with variou

Technical Customer Support Engineer – EMEA | ClickHouse | Remote (UK). With over 2,000 customers and rapid ARR growth, ClickHouse is expanding its global support team. The role requires technical expertise in databases, cloud-native SaaS, and distributed systems, along with strong communication sk

As the PM for Customer Developer Experience + Customer Data Integrations, you will own the end-to-end integration journey for Constructor's customers and SIs — from first setup through long-term adoption. Build and evolve validation and debugging tooling that empowers customers, Solutions Engineer

A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their innovative solutions. The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationshi

A technology company is seeking a Senior Enterprise Customer Success Manager (German Speaking) to enhance customer relationships and drive success for clients in Germany and the UK.

As we continue to expand, we are looking for a proactive and efficient Customer Service / Administrator to join our remote team. Customer Service / Administrator - Remote at Trade Prices Direct. Customer service: 2 years minimum (essential).

A customer success recruitment firm is seeking a project manager to lead customer implementations from post-sale to go-live in the UK. The ideal candidate will have strong project management skills, experience in customer onboarding, and be proficient in tools like Jira and Hubspot. This role offers

A growing conglomerate is seeking a Customer Success Manager to join their fully remote team. This role focuses on providing excellent customer service and ensuring customer satisfaction. The ideal candidate will have proven experience in customer support, excellent communication skills, and a stron

A leading recruitment agency is seeking a Senior Customer Success Manager to own and grow strategic accounts worth £5mil ARR. This fully remote role in the UK requires a strong SaaS background, excellent stakeholder management skills, and experience in driving retention and growth.

Customer Service Agent – Remote | Lululemon | UK-Based Applicants Only. GEC Educator – Customer Service Agent.

A leading cyber resilience solution provider in the UK seeks a Senior Customer Success Manager to join their Customer Experience team. This remote role involves managing regional customers through their lifecycle, ensuring effective onboarding, and aligning their objectives with the company's offeri

A leading cybersecurity firm is looking for a Customer Success Manager in the United Kingdom. This role involves managing customer accounts, driving satisfaction, and facilitating strategic relationships. Candidates should have at least 5 years of experience in customer success or account management

A leading game server provider seeks a Customer Success Operator to deliver effective support to players and server owners. This role involves handling customer inquiries and ensuring efficient problem resolution. Applicants should have strong communication skills, a problem-solving mindset, and pri

Remote and Hybrid options available. Self‑Driven – You are motivated by a sales environment, where achieving the right customer sales outcomes is key and in line with FCA requirements. Empathetic and an active listener – Understanding customer’s needs is crucial for recommending suitable pro

A sports technology company seeks a Customer Success Specialist based remotely in the UK.

Assurant, a renowned global service provider, has advertised a Remote Customer Service position. Embedded in this rewarding career, Remote Customer Service Representatives serve as the primary point of contact for clients who have purchased wireless device warranties, resolving a variety of queries

Customer Tech Support Assistant – Join Zzoomm’s Remote Customer Care Team. Zzoomm is looking for a Customer Tech Support Assistant to join its remote-first Customer Care Team. In this role, you’ll be the first point of contact for customers, helping them resolve technical issues, manage instal

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence.