Remote customer jobs in Swansea - Page 4Create job alerts

A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. Responsibilities include project management across various client segments, understanding customer needs, and driving product performance reporting. This fully remote positio

We are customer obsessed – We focus on delivering solutions to our customers that create value and make their lives better. Design, build, and evolve customer-facing backend services and public APIs by understanding how different Chainguard products and customer segments use shared platform capabi

Please include Data Entry Clerk / Customer Service Assistant – Remote in the subject line. Proven experience in data entry, customer service, or administrative support is an advantage. Maintain confidentiality of sensitive company and customer information at all times.

A leading technology firm is seeking a Solutions Engineer to build relationships and guide customers through their implementation journey. This role requires 2+ years of experience in a customer-facing technical position supporting SaaS solutions. Key responsibilities include managing customer journ

A SaaS company is looking for a Principal Customer Success Manager based in the UK. In this senior role, you will manage a portfolio of strategic enterprise customers, ensuring their long-term success and satisfaction. Applicants should have 6-8 years of experience in Customer Success and strong Saa

A dynamic technology company is seeking an Audio Specialist – AI Trainer to evaluate and optimize advanced audio models for customer support applications. You will create realistic evaluation scenarios, work with diverse datasets, and ensure model performance meets customer expectations for clarit

This is a remote-only position well-suited for professionals passionate about customer success. A leading analytics company in the UK seeks a Customer Success Manager to act as a champion for customers. This role involves understanding customer goals, driving adoption, overseeing renewals, and solvi

A progressive technology startup in the UK is seeking a Customer Service Contractor. Ideal candidates will have experience in customer service, be familiar with the automation tool n8n, and exhibit a proactive, problem-solving attitude. The position is remote, offering 5 hours a week with flexible s

This position offers a fully remote working environment with opportunities for significant impact on customer satisfaction and retention. A leading recruitment platform is seeking a Head of Customer Success in the United Kingdom. This strategic leadership role is for an experienced professional read

As a Walmart Customer Service Representative, you will play a crucial role in ensuring that customers have a seamless and positive experience with the brand. Walmart is seeking dedicated and motivated individuals to join our team as Customer Service Representatives (Remote Work). This position offer

Excellent customer relations skills with the ability to handle inquiries and concerns professionally. Ability to work remotely and coordinate with teams in different locations. Construction Project Manager & Customer Relations Specialist.

A dynamic remote team is seeking a highly organized Data Entry Clerk / Customer Service Assistant. The role involves data entry, customer service responsibilities, and requires attention to detail and strong communication skills.

Grow businesses with new and existing key customers maintaining long term relationships with accounts and maximizing cross-sales opportunities. Develop in-depth understanding of the client’s business, strategy, goals, pain points, challenges, market and value chain to drive customer-centric opport

The Customer Value Architect serves as a key partner to sales and customers, driving customer onboarding, Falcon Flex adoption, activation, and platform value realisation while minimising churn and contraction. Expert-level presentation, customer service, financial/business acumen, and negotiation s

Reporting to the Customer Operations Manager, this person will be tasked with the accurate and timely handling of customer enquiries, order processing, and shipping of customer orders using approved carriers to meet customer delivery expectations and trade legislation. Liaise with customers and othe

A leading cyber resilience firm is looking for a remote Senior Customer Success Manager in the UK. You will manage customer lifecycles, ensuring successful onboarding and alignment of strategic objectives. Ideal candidates will have a proven track record in a customer success or account management r

A leading customer service organization in the United Kingdom is seeking a Director of Customer Service to lead a complex and high-performing team during a period of strategic transformation. The ideal candidate will have significant experience in social housing or a customer-focused sector, with a

A forward-thinking B2B company is seeking a remote Support Engineer to take ownership of customer support during EU hours. This role includes driving issue resolution, improving support documentation, and actively shaping the customer support experience.

A digital customer engagement platform is seeking a motivated Remote Customer Service Representative to enhance customer interactions and provide clear solutions. This part-time role involves addressing inquiries across phone, email, and live chat, ensuring customer issues are resolved effectively.

You will act as the primary contact between the customer and Duck Creek, ensuring customer satisfaction and success throughout the lifecycle of the account. A leading technology solutions provider is seeking a Senior Customer Success Manager to oversee multiple medium and large accounts within the D

As a Remote Customer Service & Support Specialist, you will be the first point of contact for customers, helping resolve inquiries and ensuring a smooth experience across communication channels. Customer Service Representative | United Kingdom (Remote) | $48,100 – $62,200 per year. MatchAwards is

A leading cybersecurity firm in the UK seeks a Customer Marketing Specialist to enhance customer engagement and drive product adoption. The successful candidate will collaborate with multiple teams to support customer advocacy and lifecycle marketing initiatives.

A leading software development platform in the United Kingdom is seeking a Customer Success Manager to align with customers' business priorities and implement success plans effectively. This role involves collaboration across internal teams to enhance customer experiences and operational excellence,

Customer Sales Advisor - UK (Remote and hybrid options available). Handle high volumes of inbound customer calls professionally and efficiently. Is the role remote or office-based?.

A leading SaaS company in the UK is seeking an experienced Customer Success Manager to oversee customer accounts and drive adoption of their platform. This role requires strong customer management skills, deep product knowledge, and the ability to proactively prevent churn.

Customer Service & Client Support. Sales & Customer Service Agent. This role blends inbound customer support with outbound sales and business development, ensuring clients receive fast, accurate, and professional assistance throughout their engagement with the company.

Ein führendes Unternehmen im Bereich Meeting-Management sucht einen motivierten Customer Development Representative (m/w/d), der das Customer Success Team unterstützt. Sie arbeiten remote aus Europa, bringen fließende Deutsch- und Englischkenntnisse mit und lieben es, Beziehungen zu Stakeholdern

Candidates should have a strong understanding of customer success processes, experience with CRM systems, and a results-oriented mindset. This full-time position offers remote work flexibility and a chance to make a significant impact on client success and business growth. A leading energy solutions

A global B2B SaaS provider is looking for a Customer Success Manager based in the UK to drive client renewals and account expansion. You will manage a portfolio of high-value clients, ensuring customer satisfaction and retention.

We are looking for a Customer Success Manager to own a portfolio of customer accounts, operating as a partner and trusted advisor to DoiT customers. Build trust and transparency with customers and act as a customer advocate (operate as the “voice of the customer”). The ideal candidate is a self�

This role focuses on guiding customers through their journey post-sale, ensuring they maximize value from their investment. A leading tech company in the United Kingdom seeks a Senior Customer Success Manager for Financial Services. The ideal candidate will have a strong background in customer succe

A fast-growing SaaS company is searching for a Customer Success Manager to build partnerships with clients and drive product adoption. The ideal candidate will have 7+ years in a customer-facing role, especially within B2B SaaS or manufacturing industries. Responsibilities include customer advocacy,

A leading cyber resilience firm in the UK is seeking a Senior Customer Success Manager to join their Customer Experience team. The role focuses on managing customer relationships throughout their lifecycle, ensuring effective onboarding, and aligning customer's strategic goals with the services prov

A leading tech recruitment partner is seeking a Senior Customer Success Manager in the UK. In this role, you'll drive customer satisfaction and retention across high-impact accounts. This position offers a remote-first work environment with a competitive salary and extensive benefits.

Customer Tech Support Assistant – Join Zzoomm’s Remote Customer Care Team. Zzoomm is looking for a Customer Tech Support Assistant to join its remote-first Customer Care Team. Work with Purpose – Help customers stay connected.

A global service provider is seeking Remote Customer Service Representatives who are passionate about delivering exceptional service. The role involves providing outstanding service, resolving queries, and enhancing the customer experience.

Remote Customer Service Representative – Product Testing. Remote Customer Service Representative Product Testing • Rhosllanerchrugog.

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

A leading personalization platform provider in the United Kingdom is seeking a Senior Customer Marketing Manager for EMEA.

Our most successful customer success managers here are consultative, customer centric and constantly expanding their knowledge through cross-team collaboration. The essence of our Customer Success team is customer obsession. In fact, “Customer Centricity” is a core company value and embraced by

Customer Service Agent – Remote | Lululemon | UK-Based Applicants Only. GEC Educator – Customer Service Agent.

A leading cyber resilience solution provider in the UK seeks a Senior Customer Success Manager to join their Customer Experience team. This remote role involves managing regional customers through their lifecycle, ensuring effective onboarding, and aligning their objectives with the company's offeri

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. With Ada, 83% of customer conversations—and counting—are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers m

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

As a Senior Customer Experience Specialist, you’ll manage front-line support, own the customer feedback loop, and ensure every interaction is handled with clarity and care. Senior Customer Experience Specialist – tem | United Kingdom (Remote). Senior Customer Experience Specialist to help shape

We are currently looking for a Senior Customer Success Manager in UK. In this role, you will take ownership of strategic customer relationships, ensuring long-term satisfaction, retention, and growth across a portfolio of high-impact accounts. Operating in a fast-paced, high-ownership environment, y

Key Responsibilities for Remote Customer Service Specialist. Embedded in this rewarding career, Remote Customer Service Representatives serve as the primary point of contact for clients who have purchased wireless device warranties, resolving a variety of queries with proficiency. Explore Opportunit

This role emphasizes effective team execution, customer advocacy, and managing high-stakes issues while driving the success of Mapbox products.