Remote customer jobs in Swansea - Page 4Create job alerts

A global fitness technology firm is seeking a Global Head of Customer Success to elevate customer experience and success outcomes. The ideal candidate has 5+ years in customer success leadership, especially in tech/SaaS environments. This remote role offers a competitive UK salary with performance b

A leading personalization platform provider in the United Kingdom is seeking a Senior Customer Marketing Manager for EMEA.

Collaborating with internal teams and customers, you will help align business goals with customer needs, driving performance and satisfaction. Align with internal teams on customers' business priorities and strategies. Utilize a data-driven approach to adapt customer success plans and timelines.

Customer Sales Advisor - UK (Remote and hybrid options available). Inbound Customer Sales Advisors. If you’re passionate about delivering excellent customer service, skilled at building rapport, and confident in sales, this could be the perfect role for you.

A leading HR technology company is seeking a remote Customer Success Director located in the United Kingdom. The role involves managing strategic accounts, enhancing customer satisfaction, and driving revenue.

A financial technology company is seeking a Senior Customer Solutions Specialist in the UK to lead customer support for private equity clients, delivering exceptional technical assistance and collaborating across teams.

Technical Customer Support Engineer – EMEA | ClickHouse | Remote (UK). With over 2,000 customers and rapid ARR growth, ClickHouse is expanding its global support team. Technical Customer Support Engineer.

This remote role involves engaging with customers to enhance their experiences and ensure they effectively utilize the platform. An innovative tech company is seeking a Senior Customer Success Representative to lead the adoption of audio AI technology across Southern Europe. Candidates should have o

Remote: our team is fully distributed across the world and functions fully remotely. You’ll run all our customer‑facing teams after a customer has purchased. As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a

You’ll be responsible for assisting customers and upselling protection plans. A leading insurance provider is seeking a Customer Sales Advisor to represent Beko Europe. This position is permanent and can be performed remotely or in a hybrid setup, combining home working with occasional office days

A leading cybersecurity company is seeking a Customer Success Manager to enhance customer relationships and ensure high adoption rates of their services. The position offers a fully remote work opportunity in the UK, allowing for flexibility and significant impact on customer satisfaction. This role

The position offers a modern working environment, including a combination of home, office, and customer site work.

We are currently looking for a Customer Success Manager - REMOTE. Collaborate with Sales, Engineering, and Customer Success leadership. Customer Success or Account Management experience in complex B2B SaaS.

A leading cryptocurrency trading platform is looking for a Customer Success Specialist who is bilingual in English and Chinese. Ideal candidates should have over 2 years of experience in customer support within crypto or fintech, strong problem-solving skills, and a detail-oriented approach.

With Ada, 83% of customer conversations—and counting—are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers more life to focus on what matters most to them. Ada is an AI customer service company whose mission is to ma

We’re looking for a highly organized and detail‑oriented Customer Experience Specialist to join our insurance contact center team. In this role, you’ll be the first point of contact for customers reporting new claims. This position is ideal for someone who thrives in a fast‑paced environment

A leading scientific data company is seeking a technical customer support specialist to address customer issues with performance and stability. This position can be performed remotely for residents in the UK.

A leading recruitment platform is seeking a Customer Success Manager to enhance client value through data-driven strategies. The successful candidate will have over 5 years in customer success management, strong analytical skills, and familiarity with CRM tools like Salesforce. This role features a

Technical Customer Support Engineer – EMEA | ClickHouse | Remote (UK). Technical Customer Support Engineer. Technical Customer Support Engineer – EMEA.

A leading social media management company is seeking a Customer Success Manager to foster and manage client relationships in North America. This remote role focuses on onboarding new clients, ensuring product adoption, and retaining existing accounts. Ideal candidates should hold a degree in a relat

A leading software company is looking for a Senior Software Engineer to enhance their customer interaction applications.

A leading technology firm is seeking a Senior Customer Solutions Specialist in the United Kingdom. This founding member of the EMEA team will provide exceptional technical assistance to private equity customers and guide them throughout their onboarding journey.

As Customer Success Team Lead – UK, you’ll lead a team responsible for ensuring customers in the UK achieve measurable success with our platform. Lead, coach, and develop a UK-based Customer Success team, fostering a culture of collaboration, accountability, and continuous improvement. Specializ

As a Customer Success Specialist, youll be responsible for onboarding new clients, providing product training, resolving customer issues, and ensuring long-term satisfaction. Experience in customer success, support, or account management. If you27re tech-savvy, solution-oriented, and eager to grow i

In this role, you will lead and scale the global Customer Success organization, focusing on maximizing retention, expansion, and customer satisfaction. Lead and scale the global Customer Success organisation — hiring, mentoring, and developing a high-performing team. This is a unique opportunity t

The ideal candidate will have B2B customer success experience, be highly organized, and have strong communication skills. Compensation ranges from £35,000 to £38,000, with options for hybrid or fully remote work in the UK. A leading digital community organization is seeking a Customer Success Mana

The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues. A leading hospitality service provider is looking for enthusiastic individuals for a remote Guest Services position.

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence.

Senior Customer Success Representative - REMOTE. Senior Customer Success Representative - REMOTE. We are currently looking for a Customer Success Manager - REMOTE.

A technology company in the UK is seeking a Customer Success Manager to enhance customer relationships and drive retention. This role offers a flexible working schedule, remote work benefits, and opportunities for career growth.

We look forward to reviewing your credentials and getting to know more about your experience!, and this role plays a pivotal part in creating a consistent global approach to Customer Success — with a focus on retention, payments adoption, and delivering success at scale This is a **player–coach

A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. Responsibilities include project management across various client segments, understanding customer needs, and driving product performance reporting. This fully remote positio

The ideal candidate has a proven record of designing high‑performing support organizations, implementing voice‑of‑customer frameworks, and driving measurable improvements in customer satisfaction, retention, and loyalty. The Director of Customer Experience is a critical leadership role respons

Excellent customer focus and making the right decision.

A leading educational organization is looking for a passionate Customer Success Manager to ensure members achieve their goals and maximize the value of offerings. The ideal candidate has proven experience in B2B customer success, excellent communication skills, and is comfortable in a fast-paced env

A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their innovative solutions. The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationshi

This remote position requires fluency in both English and German, with a focus on guiding customers through best practices and ensuring their success with the 1Password product. The ideal candidate will bring over 4 years of experience in SaaS or Tech customer success, possessing strong communicatio

Excellent customer relations skills with the ability to handle inquiries and concerns professionally. Ability to work remotely and coordinate with teams in different locations. Construction Project Manager & Customer Relations Specialist.

A growing conglomerate is seeking a Customer Success Manager to join their fully remote team. This role focuses on providing excellent customer service and ensuring customer satisfaction. The ideal candidate will have proven experience in customer support, excellent communication skills, and a stron

Join a friendly remote environment with flexible hours and opportunities for career growth in Customer Success. A recruitment platform in the UK is seeking a proactive Customer Success Specialist to enhance client experiences. The ideal candidate will have strong communication skills and a customer-

A leading service commerce platform in the UK is seeking a Customer Success Team Lead to oversee the onboarding and management of customer relationships. You will drive customer value realization while reducing churn. The ideal candidate has proven leadership experience in a SaaS environment and a s

The role involves supporting customers with EBS software implementation, providing training and consultancy, and managing customer incidents. A leading EdTech company in the United Kingdom is seeking a Professional Services & Customer Advisory Consultant. Join us to help customers optimize their sof

A leading revenue optimization company is seeking a Remote Head of Account Management to lead the global Customer Success organization. Ideal candidates have 7+ years in Customer Success, including leadership experience in hotel technology. The role offers remote work flexibility and is part of a cu

A leading fintech company in the UK is looking for a Customer Success Manager to ensure client satisfaction and drive account growth.

This is a high-impact position where your insights, creativity, and communication skills directly influence customer success and fuel company growth. Excellent communicator with customers and internal teams; confident saying no when needed. Pre-Sales Customer Solutions Engineer.

In this role, you will provide exceptional support to customers during claims situations, focusing on remote claims management and face-to-face interactions.

A cybersecurity company is seeking a Technical Account Manager to join their remote team in the UK. The role involves providing post-sales technical support, ensuring customer satisfaction, and advocating for technical needs. This position offers a competitive salary range of £90,000 - £100,000, a

A leading practice management software provider in the UK is seeking a Customer Success Manager to drive customer relationships and growth. Join a collaborative team and contribute to customer success while enjoying flexible work arrangements. The role involves developing success strategies, strong