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Role purpose The purpose of this role is to support the administration of all legal due diligence as applicable to home purchase plan cases and assist in the preparation of them for completion, following all Risk and Compliance procedures applicable within Gatehouse Bank Plc. Communicating with various internal and external stakeholders through the completion journey, working alongside the Case Managers to set service level agreements, whilst being mindful of the customer experience. About us Founded in 2007, we are a challenger bank that operates in accordance with Shariah principles, with offices in London, Milton Keynes and Wilmslow. We’re one of the fastest-growing banks of our kind in the UK and are a subsidiary of Gatehouse Financial Group Limited. We offer personal and corporate savings products and finance for UK residential and commercial property, in addition to sourcing and advising on UK real estate investments. Our way of operating is stable, transparent, and shares risk and reward in an equitable way. That’s why we talk about balanced banking. Key responsibilities • Assist Direct advisers in managing the daily work queue and management of pipelines., • Contact customer enquiries within agreed timescales whilst tracking potential customers and following up on enquiries., • Handle inbound customer calls within agreed SLAs., • Complete full pre-vet checks with customers during initial calls to confirm the case meets Gatehouse Bank criteria and affordability requirements before progressing to an adviser or an application., • Record accurate call notes and key information gathered during pre-vet checks to support advisers and maintain a complete audit trail., • Set clear expectations with customers on next steps, required documents, and indicative timelines to support a smooth application journey., • Support continuous improvement by identifying recurring issues during pre-application checks and feeding these back to the team leader., • Liaise with customers via our online chat facility., • Work collaboratively with key colleagues and stakeholders., • Liaise with customers to provide any outstanding documentation required to progress applications., • Check all supporting documentation thoroughly to ensure it meets Bank criteria., • Upload and process outstanding documentation within agreed SLAs., • Provide ongoing MI, tracking lead source and outcomes. Key Skills required • Mortgage Experience, • Service excellence delivery for customers., • Excellent time management skills., • Fraud risk/compliance awareness., • Strong communication skills., • Understanding of a home purchase plan or other finance-related process-driven operation. Additional Details We offer highly attractive reward package; the typical benefits include: • 25 days holiday entitlement increasing with service, • Pension Plan, • Private Medical Insurance, • Dental Cover, • Income Protection, • Life Assurance, • Employee Referral Bonus Gatehouse Bank is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Please be advised that we have an appointed recruitment partner, The Curve Group, to manage our recruitment process and give candidates the best possible experience in pursuing a career with Gatehouse Bank. The personal details you have shared with us may be processed by The Curve Group on behalf of Gatehouse Bank. Full details of their Privacy Policy can be viewed by using this link

Job Summary To lead the development and implementation of strategies, policies, and practices that ensure vulnerable customers are identified, supported, and treated fairly across all touchpoints. The role will champion inclusive service delivery, drive continuous improvement, and ensure compliance with regulatory expectations and best practice standards across both Home Finance and Savings. Please note - the position is office based with a Hybrid Working policy with flexibility to work from home up to 3 days a week. Key responsibilities • Develop and lead the vulnerable customer strategy aligned with corporate values and regulatory requirements., • Ensure policies and procedures reflect the needs of vulnerable customers and comply with relevant legislation and guidance, whilst also monitoring regulatory developments and industry trends to keep the organisation ahead of emerging requirements., • Conduct thorough reviews of all newly identified customer vulnerabilities and support needs, ensuring the accuracy of recorded requirements and the timely completion of all vulnerability assessments., • Collaborate with various teams across the bank to ensure accessibility and empathy in customer interactions., • Develop and deliver training programs to build staff capability in identifying and supporting vulnerable customers to promote a culture of empathy, inclusion, and accountability across the organisation., • Establish KPIs and reporting frameworks to measure the effectiveness of vulnerability initiatives., • Provide regular updates to senior leadership and governance bodies., • Chair the Vulnerable Customer Forum, developing a comprehensive reporting pack and structured meeting platform to enable clear visibility, meaningful discussion, and informed Skills required • Proven experience in a customer-focused role with a strong understanding of vulnerability issues., • Knowledge of relevant regulatory frameworks and best practice guidance., • Excellent stakeholder management and influencing skills., • Strong analytical and problem-solving abilities., • Experience in policy development, training, and change management. About us Founded in 2007, we are a challenger bank that operates in accordance with Shariah principles, with offices in London, Milton Keynes and Wilmslow. We offer personal and corporate savings products and finance for UK residential and commercial property, in addition to sourcing and advising on UK real estate investments. Additional Details We offer highly attractive reward package; the typical benefits include: • 25 days holiday entitlement increasing with service, • Pension plan, • Private medical insurance, • Dental cover, • Income protection, • Life assurance, • Employee referral bonus Gatehouse Bank is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Please be advised that we have an appointed recruitment partner, The Curve Group, to manage our recruitment process and give candidates the best possible experience in pursuing a career with Gatehouse Bank. The personal details you have shared with us may be processed by The Curve Group on behalf of Gatehouse Bank. The Curve Group is a Recruitment Services and Human Resources business with a mission to transform the working lives of the people and organisations we work with. We collect and process your personal data for the purpose of providing recruitment and related HR services, in line with our legitimate business interests and legal obligations. We will retain your data for two years from the last point of contact, after which it will be securely deleted unless you request otherwise. For more details about how we handle your personal data and your rights, please see our full Privacy Policy: ___

Senior Quantity Surveyor - Design & Build Residential Project (38-48 Units) Stockport - £65 - £70k plus package Your new company: Our client is a well-established property developer specialising in high-quality residential schemes across the North West.They have a strong track record

Conveyancing Team Manager Certain Advantage is hiring for a Conveyancing Team Manager for a fantastic client based in Stockport.The role is on a permanent basis, with excellent benefits. £50,000-53,000 DOE, plus Bonus The Role: A leading conveyancing firm is seeking an experienced Team Manager with expertise in residential property law and proven leadership skills. If you thrive on managing high-... ZIPC1_UKTJ ...

Conveyancing Assistant Residential Property Location:Stockport Hours:Full-time, MondayFriday, 9:00am5:30pm Salary:Dependent on experience About the Role Our client is seeking a proactive and highly organisedConveyancing Assistantto join their Real Estate team in Stockport. Working closely with a Senior Fee Earner, you will play a key role in ensuring the smooth and efficient progression of residential conveyancing matters. This is an excellent opportunity for someone with previous conveyancing support experience who is looking to develop their skills in a supportive, fast-paced environment. Key Responsibilities • Communicate effectively with clients, colleagues, and third parties via phone, email, and occasionally face to face, • Request and chase documentation including ID, mortgage offers, and property searches, • Maintain accurate, up-to-date information in the case management system and relevant third-party portals, • Provide an excellent level of service to clients and introducers at all times, • Prepare legal documentation required throughout the conveyancing process

The firm have considerable legal support and modern case management systems to help you in your role. It is not essential but preferred if you have qualified as Residential Property Solicitor or Chartered Legal Executive.

Conveyancing Assistant Residential Property Location:Stockport Hours:Full-time, MondayFriday, 9:00am5:30pm Salary:Dependent on experience About the Role Our client is seeking a proactive and highly organisedConveyancing Assistantto join their Real Estate team in Stockport. Working closely with a Senior Fee Earner, you will play a key role in ensuring the smooth and efficient progression of residential...

Residential Property – Salaried Partner – Up to £150,000 salary. The Residential Property team is one of the largest and well-established divisions, with a reputation for providing outstanding conveyancing services. They continue to prosper and win work whilst finding the balance between new an

Residential Property Lawyer, 3+ PQE, Worcestershire, Salary – up to £42K FTE. An exciting opportunity for a Residential Property Lawyer has arisen within Worcestershire. In this part-time role, you will be responsible for a varied caseload of residential property matters while supporting the grow

This is an opportunity to join a well-established organisation within the property industry, known for its expertise in both residential and commercial property management. Extensive experience in Residential Property Management across diverse property types. The Senior Property Manager will oversee

Join a respected, forward-thinking firm with an excellent reputation in residential property. This is a standout opportunity for a senior Residential Property Solicitor to take on a key leadership role, overseeing both the Panel Team and the Plot Sales Team. Acting as the senior technical lead for a

Residential Property Paralegal, Wiltshire, Salary - £24K-£27K. In this role you will be assisting Conveyancers with all residential property matters including client handling, SDLT returns and HM Land Registry applications. As a Residential Property Paralegal you will work closely with Conveyancin

Residential Property Solicitor, Licensed Conveyancer (CILEX/CLC).

Maintenance Operative – Residential Property.

Residential and Commercial Property Solicitor 2+ PQE, Gloucestershire, up to £40,000 - £45,000 (DOE). An excellent opportunity for an experienced solicitor to handle commercial and residential property work and join a well-regarded small firm with a long-standing reputation. Handle a mixed caseloa

Residential Property Conveyancing Solicitor/Lawyer. Our clients are a friendly, expanding and highly regarded law firm based in Enfield and they are currently looking for an experienced Residential Property Solicitor or Legal Executive (with a minimum of 3 yeas PQE) to join their successful firm. Pr

Client Details This is an opportunity to join a well-established organisation within the property industry, known for its expertise in both residential and commercial property management. Profile Extensive experience in Residential Property Management across diverse property. Description As a Sen

Maintenance Techniciam – Residential Property.

Were working with a long established, highly regarded independent Property Consultancy who are looking to hire an additional Property Manager as follows:. Property Manager Manchester (Hybrid) - £35-40k. Our client is committed to ensuring a sensible workload for its property managers, thereby ensu

Were working with a long established, highly regarded independent Property Consultancy who are looking to hire an additional Property Manager as follows:. Property Manager Manchester (Hybrid) - £35-40k.

This will be covering residential and commercial property. Excellent knowledge of conveyancing and property law. Experience in handling a wide range of both residential and commercial conveyancing including repossession sales.

Residential Property Conveyancing Solicitor/Lawyer. Our clients are a friendly, expanding and highly regarded law firm based in Enfield and they are currently looking for an experienced Residential Property Solicitor or Legal Executive (with a minimum of 3 yeas PQE) to join their successful firm. Pr

Residential Property Solicitor, 5+ PQE – Essex – A leading regional law firm is looking to appoint an experienced Residential Property Lawyer into their growing team. As a key member of the Residential Property team, you will handle a full and varied caseload from initial instruction thr

The firm now seeks to appoint a residential conveyancing lawyer, ideally with ca. You'll handle residential sales, purchases and remortgage work relating to freehold and leasehold properties of mid to high value up to £50m in a supportive and team led environment. Excellent new opportunity for a re

Origin Legal is handling a number of Residential Property vacancies throughout the South East. Residential Property Solicitor – 1 year+ PQE. This is an excellent and genuine opportunity for a residential property solicitor to work for a modern, progressive and flexible business.

Residential Property Solicitor 2+ PQE, Devon, £32,000 - £55,000. Manage a full caseload of residential property transactions from instruction to completion, including freehold, leasehold, remortgage, and transfer of equity matters. The successful solicitor will have a minimum of 2 years’ exp

Our key areas of business are residential conveyancing, private client and commercial property. With experience in all aspects of residential conveyancing and a full understanding of the conveyancing process you will be running your own caseload which will include conveyancing for freehold and lease

Maintenance Operative – Residential Property.

Residential Property Decorator - Self-Employed or Employed. Do you love working in high-quality residential properties?. Our client is an air-conditioning specialist who provides units to apartments, listed buildings and residential properties in London and the Southeast.

Residential & Commercial Property Solicitor Boutique London Law Firm | Full-Time | Permanent | Fully Remote | 35 Hours per Week | £55,000-£65,000 DOE + Benefits (Private Medical, Optical & Dental Care) Premier Recruitment Group is delighted to be supporting a specialist boutique London

This role will see you working closely with senior fee earners and solicitors on a range of residential property and plot sales from instruction to completion. The ideal candidate would have gained 6-12 months' experience in a property paralegal position with a strong understanding of property law a

Maintenance Operative – Residential Property.

A fantastic opportunity has arisen for an experienced Residential Conveyancer to join a high-performing Property Law Department specialising in premium, investor-led and High Net Worth (HNW) property work. The Role As a Residential Conveyancer, you will manage your own caseload of residential proper

Are you an experienced Residential Property Paralegal looking for your next career move?. This is a fantastic opportunity to join a well-established and successful property team in Essex, where you will be supported in developing your skills in a dynamic and friendly environment. Previous experience

This is an opportunity to join a well-established organisation within the property industry, known for its expertise in both residential and commercial property management. As a Senior Residential Property Manager, you will:. The Senior Property Manager will oversee the efficient management of prope

Residential Property Solicitor. You will be responsible for a diverse caseload of Residential Property transactions, acting from inception through to conclusion. You will be a Qualified Solicitor or Licensed Conveyancer (3+PQE)withan established background in Residential Property.

Im working with one of the long-standing, highly reputable London-focused Property Services Groups whose surveying arm services panel, private and in-house instructions across the inner-M25. As a result of both new contract/panel awards and wider group investment, they are now looking to hire a numb

Our Hull Residential Property team is looking for a Solicitor, Conveyancer, or experienced Property Executive with a strong background in fee earning within a busy residential property setting. Expertise in Residential Property matters. Residential Property Fee Earner.

Residential Property Solicitor - Legal 500 Firm - Berkshire. Residential Property Solicitor. You will handle a varied caseload of residential conveyancing matters from instruction through to completion, including:.

Residential Property Lawyer, Based at our Shrewsbury office. You will manage your own caseload of residential property matters, including:. Solid technical knowledge of residential conveyancing processes.

Residential Surveyors required (non-lender/private work) Full & Part time (days to suit) - London (all areas)My client is a long-established, multi-generational family firm of Chartered Surveyors providing the full range of Residential Reports to private clients throughout London and (to a much les

Extensive experience in Residential Property Management across diverse property types. This is an opportunity to join a well-established organisation within the property industry, known for its expertise in both residential and commercial property management. As a Senior Residential Property Manager

Residential Surveyors Inner M25 Independent Firm (Top Tier Panel, Private and In-house workload)Im working with one of the long-standing, highly reputable London-focused Property Services Groups whose surveying arm services panel, private and in-house instructions across the inner-M25.

Residential Property – Salaried Partner – Up to £150,000 salary. The Residential Property team is one of the largest and well-established divisions, with a reputation for providing outstanding conveyancing services. They continue to prosper and win work whilst finding the balance between new an

Property Manager Manchester (Hybrid) - £35-40k Were working with a long established, highly regarded independent Property Consultancy who are looking to hire an additional Property Manager as follows: Working on a hybrid basis, reporting into a Manchester office 3 days per week (with the other 2 d

Residential Management Group (RMG), a market leading Property Management Company is looking for a. Managing an established residential portfolio of blocks and estates, you will utilise your sound knowledge of the Building Safety Act, the governance around property management and your experience of

Residential Property Lawyer, 3+ PQE, Worcestershire, Salary – up to £42K FTE. An exciting opportunity for a Residential Property Lawyer has arisen within Worcestershire. In this part-time role, you will be responsible for a varied caseload of residential property matters while supporting the grow

VS/7765 Maintenance Operative – Residential Property Manchester 40 hours per week, Mon – Fri - weekly rota; 8am - 5pm, 9am – 6pm and 10am – 7pm with one Saturday in five – 8am – 5pm and a day off in lieu Salary: £30,500 - This is negotiable upwards for the right candidate! Permanent My