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Role: Development Manager Location: Southampton Salary: Competitive Salary, plus benefits Contract: Permanent Hours: Monday to Friday 8am-4pm (35 hours a week) Why FirstPort? FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company. By joining us as a Development Manager you will play a pivotal role in achieving our vision: • Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers., • Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential., • Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way., • A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK. At the core of everything we do are our leadership principles: • Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers, • Consistent: We deliver dependable results, building trust with customers and colleagues., • Simple: We simplify the complex, ensuring our financial processes are straightforward and understood., • Clear: We communicate with clarity, making information accessible and transparent to all stakeholders. Your Role, Your Impact As Development Manager, you will take a proactive and strategic approach, holding overall operational responsibility for the development. This includes ensuring compliance, promoting health, safety and wellbeing, and delivering service excellence and value for money. Key Responsibilities: • Delivering effective service levels, and acting as the FirstPort representative towards customers, clients and Developers as appropriate, ensuring all areas aspects of the development are fully presentable, serviced and properly maintained. To include building and maintaining working relationships with the committee of any Residents Association / RMC, RTM Co and attending their meetings as appropriate, • Identify and deliver on-going training needs to support the team, utilising appropriate internal and external methods and support as well as conduct frequent reviews with direct reports providing constructive feedback and coaching, ensuring KPI’s and SLA’s are met., • Monitor and manage performance, setting guidelines, managing holiday / sickness absences and organise shift cover, undertaking or organising emergency cover as required., • Effective cost control and review of expenditure and accounts, including assisting with setting service charges and presenting of accounts together with preparation and presentation of bi[1]monthly financial summary reports., • Hold proactive customer / contractors and client meetings, ensuring issues are promptly administered and dealt with within the agreed timeframes., • Investigating and responding to complaints, up to Stage 1, and collaborating with Regional Manager in Stage 2 complaints responses, • Undertake required risk assessments, health and safety checks and routine testing requirements ensuring concerns are acted upon and completed within the given timeframe., • Support with the monitoring and supervision of contractors, carrying out works on and around the development. Raising of works orders and ensuring all orders are monitored and delivered within the designated time frame. Ensuring reactive/planned works are conducted to a high quality., • To ensure all irregular incidents are investigated and reported to the development manager. To provide a response to emergency queries (out of normal office hours) directing colleagues as appropriate including attendance where necessary., • Carry out regular inspection audits of the site and take/organise remedial action if and when required, ensuring the fabric of the building both externally and internally is maintained and serviced to a high standard, including the achievement of all KPIs set. Skills & Qualifications: • Demonstrable experience of managing people/teams and delivering an exceptional customer service, • Confident, articulate communicator – both orally and in writing; able to build relationships with all types of customers and client with a resolution focused mentality, creative in your approach, • Able to work with autonomy and as part of a wider team, • Efficient in maintaining administration and record keeping electronically, • Demonstrable ability dealing with problems and challenges effectively What’s in it for you? Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues. Diversity We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process. Ready to make a difference? If you’re ready to take the next step in your career and make a difference we’d love to hear from you! All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference – for our customers, our colleagues, and the future of residential property management in the UK. Elevate your career. Reset the standard. Join FirstPort.

Our client is a prominent regional law firm recognised for high-quality work and strong rankings across The Times' Best Law Firms, Legal 500 and Chambers & Partners.The firm's Property teams are well regarded, with a strong reputation for technical excellence and client service.You will join a natio

___ is a quality care provider devoted to delivering first-class dementia, nursing, residential, and respire care to residents living in our homes. We believe our residents deserves choice, dignity, and independence. Our main focus is to create a friendly, safe, and warm environment for everyone in our homes. Tailored care plans and 24-hour personal support for each resident help us achieve this. We offer a wide variety of care options from short and long-term residential to person-centred nursing care. ___ are continuously looking to recruit talented individuals to join our caring, enthusiastic, and supportive team. Everyone here has a fundamental part to play in our continued success and growth. Follow our CEO ___ or ___ to find out more about us. Job Overview We are seeking a dedicated and experienced Head of Estates to lead the strategic oversight, operational management, and maintenance of our property portfolio across the Northeast and East Midlands regions. This is a senior leadership role reporting to the COO. The role is critical in ensuring all homes meet the highest standards of safety, compliance, quality, and functionality to support the delivery of exceptional person-centred care. You will lead the estates function, manage capital projects and budgets, and ensure full regulatory compliance across all sites. You will play a key role in supporting operational performance, service development, and ensuring our environments are safe, compliant, and fit for purpose. Key Responsibilities • Ensure full compliance with CQC fundamental standards, particularly Regulation 12 (Safe Care and Treatment) and Regulation 15 (Premises and Equipment)., • Manage statutory compliance across all properties including gas safety, electrical systems (EICRs), lifting equipment (LOLER), pressure systems (PSSR), and other regulatory requirements., • Act as Responsible Person for Fire Safety and ensure compliance with the Regulatory Reform (Fire Safety) Order 2005., • Develop and oversee robust Health and Safety systems including COSHH, working at height, and legionella control (ACOP L8)., • Implement and manage a comprehensive Planned Preventative Maintenance (PPM) programme., • Oversee reactive maintenance ensuring minimal disruption and prioritising resident safety and comfort., • Lead capital works, refurbishments, and estate improvement projects ensuring delivery on time and within budget., • Manage procurement processes and contractor relationships to ensure high standards of quality, safeguarding, and compliance., • Prepare and manage operational and capital expenditure budgets in a cost-effective manner., • Collaborate closely with Regional and Registered Managers, Finance, and People teams to ensure estates operations support business performance and regulatory compliance., • Promote a proactive, solutions-focused culture across the estates team. About You • Proven experience in estates or facilities leadership within healthcare, care homes, or regulated environments., • Strong knowledge of CQC regulations and statutory compliance requirements., • Experience managing multi-site portfolios and capital projects., • Confident budget holder with strong financial and commercial awareness., • Strong contractor management and procurement experience., • Clear understanding of safeguarding responsibilities within care environments., • Strong leadership and communication skills with the ability to influence across teams., • NEBOSH, IOSH, or equivalent Health and Safety qualification desirable., • Relevant estates, building services, or facilities management qualification desirable. Requirements • Proven experience in estates management within a regulated care or healthcare setting., • Strong understanding of statutory testing and certification requirements., • Experience leading planned preventative maintenance programmes., • Ability to travel regularly across Northeast and East Midlands regions., • Commitment to maintaining safe, compliant, and high-quality environments. Package and Benefits • Competitive salary., • Full-time regional role., • Ongoing training and professional development opportunities., • Supportive senior leadership team., • Clear career progression opportunities.

General Overview This is a role for someone who is passionate about solving domestic property subsidence issues to the highest technical standard. The role covers all aspects of Engineering for our residential subsidence repair business. It is a hands-on role in all aspects, including site visits and being personally responsible for deliverables including supporting our Global businesses. Key tasks include: Accurately diagnosing subsidence properties both structurally and geotechnically and creating technically correct treatment plans, Feasibility of schemes, design, design checking, quality assurance of all residential designs, quote quality checking and advising the operations department on engineering matters. About the Company At Geobear, we’re building something incredible. Established over forty years ago, Geobear is a fast-growing ground engineering contractor specialising in sustainable solutions, working in various market sectors. We are looking for excellent new people to join our business and be an integral part of our growth plans. We prioritise our values and provide a place where you can be yourself and thrive. Geobear offers opportunities for development, growth, and a remarkable career. We work directly or indirectly for all the major infrastructure owners and built very strong relationships in this market. We have achieved significant growth over the past few years and have very ambitious and exciting growth plans for the next 15 years. What Sets Geobear Apart Geobear leads the industry with sustainable and efficient ground stabilisation solutions. Our advanced resin injection technology is a non-disruptive, faster, and more sustainable alternative to traditional methods. Sustainability: Our eco-friendly solutions reduce the carbon footprint, addressing ground stabilisation issues worsened by climate change. Efficiency: We deliver projects swiftly with minimal disruption, ideal for businesses needing quick turnaround times. Innovation: Continuous innovation ensures state-of-the-art, effective, and sustainable solutions. The company vision is on continuous improvement Culture: We foster a growth mindset culture where every team member has an opportunity to harness their skills and experience and to develop their professional skills to advance in the company if they perform well over time. Join Geobear and be part of a team that’s making a significant positive impact on the environment and the future of ground engineering. Our Vision and Values Purpose: We enhance people’s quality of lives by reducing stress and expedite decarbonisation of the planet. Vision: To be the world leading provider of sustainable geotechnical asset management solutions. Our Culture If you are hungry for growth, enjoy targets and are open-minded about new ways of thinking and doing things, you will find it great working for Geobear. Our job is to solve problems for our clients, so the more proactive a problem solver you are, the better you will fit into our team of dedicated colleagues. We strive to keep our clients' world running with our proven technology which saves time, money and the impact on the world. Qualifications • Educated to degree standard in Civil & Structural Engineering, M Eng / MSc (Eng) preferable, • A track record of designing geotechnical solutions, preferably in domestic subsidence space, • IT skills across multiple platforms - Google Suite/MS Office/Salesforce/Plaxis, • Experience in retaining wall analysis and design., • Member of ICE / IStructE Experience • c10 years experience in engineering, • Variety of project sizes and complexities (all causations of subsidence), • Ideally coming from a contracting and / or consulting business and / or loss adjusting and / or building control with experience in building / foundation engineering and repair. This role requires someone who is used to dealing with multiple tasks at a time with strong ICT skills, preferably Salesforce. Experience of dealing directly with both customers and internal stakeholders. They will have a good knowledge of building techniques and design. Personal attributes • Passion for subsidence in domestic properties and technical excellence., • Strong team player and excellent communicator., • Operates with high integrity, is resilient and takes ownership of their objectives. This person should be knowledgeable, highly organized, dynamic and flexible in their approach and should be of a strong character and have the ability to challenge performance and be challenged., • Hands-on individual who is used to working in a fast paced changing environment. Someone who can work under pressure, solve problems and is a good team player., • Ability to work with speed to issue design and QA approvals, • Ability and willingness to carry out virtual inspections of residential dwellings to diagnose the problem Responsibilities • Visiting properties online (80%), • Visiting properties in person (20%), • Diagnosing properties, • Creating designs, • Technical support of Area Managers, • Training of Area Managers, • Proactive customer work to educate the market, • Developing feasibility schemes, • Designing a suitable repair for buildings that have suffered from subsidence, • Checking of internal design in accordance with in house design guidelines, • Checking the quality of quotations in lines with in house quoting guidelines, • Signing off Certificates of Structural Adequacy., • Overseas support during holiday periods, • Working with operations to learn how designs perform on site, • Supervising retreatment works on site, • Customer facing meetings (CPDs, account reviews), • Supporting Head of Social Housing and Head of New insurance business in business development

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