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Key Responsibilities Leadership & People Management The Store Manager shapes the culture of the store through strong leadership, clear communication, and a commitment to developing people. Responsibilities include: • Leading by example in professionalism, attitude, and presentation., • Cultivating a positive, respectful, and inclusive store culture where individuals feel supported, valued, and empowered to succeed., • Embedding the brand’s values in daily behaviours, ensuring kindness, collaboration, and mutual respect are reflected in both team and customer interactions., • Developing a high-performing team through coaching, mentorship, and structured performance development., • Recruiting, onboarding, and retaining talent while identifying future leaders and development pathways., • Conducting regular one-to-one meetings, performance reviews., • Setting clear expectations for service standards, behaviours, and performance., • Addressing performance concerns constructively and implementing performance improvement plans when required, in partnership with HR., • Maintaining a strong leadership presence on the shop floor, particularly during key trading periods, supporting the team and leading by example. Communication & Team Alignment The Store Manager ensures the team remains informed, motivated, and aligned with store priorities and company initiatives, fostering a clear and consistent flow of communication. Responsibilities include: • Leading daily team briefings to communicate targets, priorities, promotions, and key operational updates., • Lead by example in the utilisation of company tools and applications that enable your team to stay informed, ensuring readership and task execution is completed., • Ensuring team members understand their individual responsibilities and how their contributions support wider business objectives., • Promoting a safe and supportive environment where feedback and ideas are welcomed, encouraging open dialogue and collaboration within the team., • Translating company initiatives and strategic priorities into clear, actionable plans., • Escalating operational, commercial, or people-related matters to senior leadership when appropriate., • Acting as a key communication link between the shop floor and the wider business, ensuring insights and feedback are shared effectively. The Store Manager drives the commercial success of the store through proactive planning, analysis, and leadership. Responsibilities include: • Driving the achievement of store KPIs including sales, conversion, average transaction value, and productivity., • Analysing daily, weekly, and monthly sales reports to identify opportunities and trading trends., • Translating commercial insights into actionable strategies that improve performance., • Monitoring product performance and maximising selling opportunities., • Optimising labour investment by aligning staffing levels with payroll budgets and trading patterns. The Store Manager champions a service-first culture that strengthens customer relationships and reinforces the brand experience. Responsibilities include: • Elevating service standards through coaching and leadership on the shop floor., • Building strong relationships with customers and encouraging effective clienteling practices., • Leveraging CRM tools and clienteling platforms to personalise customer engagement., • Resolving customer concerns or complaints quickly and professionally. The Store Manager plays a key role in developing talent and building capability within the team. Responsibilities include: • Delivering structured onboarding experiences for new starters., • Providing regular coaching and development feedback., • Supporting product knowledge and service training initiatives., • Encouraging cross-training to strengthen operational flexibility. Operational excellence ensures the store runs efficiently and reflects the highest brand standards. Responsibilities include: • Ensuring operational processes and company policies are consistently followed., • Maintaining compliance with employment practices, health & safety regulations, and data protection standards., • Managing scheduling and workforce planning to support trading needs., • Ensuring accurate use of POS systems and retail technology., • Maintaining a clean, organised, and visually appealing store environment. The Store Manager collaborates with the Visual Merchandising Manager (VMM) to ensure visual merchandising guidelines and seasonal brand direction are implemented effectively. Responsibilities include: • Ensuring strong product knowledge across the team., • Supporting the execution of product launches and promotional displays., • Monitoring product performance and identifying opportunities to improve sell-through. Strong stock management supports both operational efficiency and commercial performance. Responsibilities include: • Overseeing deliveries, transfers, and stock returns., • Maintaining accurate inventory control procedures., • Investigating stock discrepancies and implementing corrective actions., • Supporting company loss prevention initiatives i The Store Manager ensures a safe environment for both employees and customers. Responsibilities include: • Ensuring health and safety policies are followed consistently., • Conducting regular safety checks and risk assessments., • Promoting safe working practices across the team., • Reporting incidents according to company procedures., • Maintaining safe shop floor and stockroom conditions. Key Skills & Experience • Minimum 3 years’ experience in a retail management role., • Proven ability to lead and inspire high-performing teams, promoting a safe environment where feedback and ideas are welcomed., • Strong commercial and analytical skills, with the ability to translate KPIs and data into actionable strategies., • Experience in workforce planning, peak trading management, and operational excellence., • Proficiency with POS systems, CRM platforms, and retail reporting tools., • Strong knowledge of Microsoft Office including PowerPoint, Excel, Word, and Outlook., • Excellent people management, coaching, and communication skills., • Highly organised and able to prioritise effectively, maintaining high store standards., • Flexible, agile, and resilient, able to adapt to changing retail priorities and business needs in a fast-paced environment., • Passion for fashion, lifestyle, and exceptional customer experiences., • Experience leading teams of 15+ preferred. The Ideal Candidate • A decisive and independent thinker who thrives in problem solving and strategy., • Commercially minded and results driven., • Hands-on and proactive in leadership style., • Resilient and adaptable within a fast-paced retail environment., • Passionate about delivering exceptional customer experiences., • An enthusiastic role model with a strong work ethic who motivates the team and fosters a professional, positive, and healthy working environment. Our People • We think of ourselves as an international family-run business that embodies our founders’ commitment to creating timeless collections for the modern woman. What started as a company of two has grown into a close-knit team of thinkers, creators, and innovators, taking care of our clothes, each other, and our community., • Split across the UK and USA, our team is 85% female, making us proud to be a brand for women, by women., • We are guided by two core beliefs: the pursuit of quality in everything we do and looking after one another. Everything else should take care of itself. Our Values We are the sum of many parts We promote diversity, inclusivity, and teamwork. Our successes and failures are shared as a team. We pursue quality in everything we do Growth comes from continuous improvement across every aspect of our business. We embrace possibility and push boundaries We encourage innovative thinking and challenge ourselves to achieve extraordinary outcomes. Data-driven decisions and purposeful actions We prioritise thoughtful analysis and informed decision making. Our brand is timeless and valuable We protect and enhance the long-term value of our brand. We never compromise our product Our product is defined by quality, not price. We respect and exceed customer expectations Our goal is to turn customers into passionate advocates. We choose partners who reflect our values We collaborate with partners who uphold the same standards we do. We grow our brand by empowering others We support the growth of those around us and build meaningful connections. Responsibility is at the core of everything we do We prioritise ethical practices and sustainability. Kindness is our guiding principle Respect, empathy, and understanding shape how we work together.

Job Title: Digital Account Manager (Retail & Ecommerce) Location: London (Hybrid – 2–3 days in office) Salary: Up to £45,000 per annum Type: Full-time, Permanent About the Role We are looking for a commercially driven Digital Account Manager with strong retail and ecommerce experience to manage and grow a portfolio of retail clients. This role is focused on driving online revenue, supporting trading performance, and delivering best-in-class digital campaigns aligned to key retail moments (e.g. peak, promotions, product launches). You will act as a strategic partner to clients, ensuring digital activity directly supports sales and business growth. Key Responsibilities • Own client relationships with a focus on retail performance, revenue growth, and ROI, • Align digital activity with retail trading calendars, including peak periods (e.g. Black Friday, Christmas, seasonal sales), • Plan and coordinate multi-channel campaigns across PPC, Paid Social, Shopping, and Programmatic, • Monitor and optimise campaigns against ecommerce KPIs (ROAS, revenue, AOV, conversion rate), • Analyse product performance, category trends, and customer behaviour to inform strategy, • Work closely with internal teams to ensure campaigns reflect stock levels, promotions, and merchandising priorities, • Lead weekly/monthly trading and performance reviews with clients, • Identify growth opportunities across channels, budgets, and product categories, • Support forecasting, budgeting, and performance planning Skills & Experience Essential: • 2–4 years’ experience in digital account management or ecommerce marketing, • Strong experience working with retail or ecommerce brands, • Solid understanding of ecommerce performance metrics (ROAS, AOV, conversion rate, revenue), • Experience managing campaigns across key retail channels (Google Shopping, Paid Social, etc.), • Strong commercial mindset with the ability to link marketing performance to sales outcomes, • Experience with ecommerce platforms (e.g. Shopify, Magento, BigCommerce), • Familiarity with product feeds and tools (e.g. Google Merchant Center), • Experience with promotions, pricing strategies, and merchandising, • Understanding of attribution and customer journey in ecommerce, • Exposure to marketplace channels (e.g. Amazon) Personal Attributes • Highly commercial and trading-focused, • Strong attention to detail, especially around promotions and product performance, • Proactive and comfortable working in a fast-paced retail environment, • Confident communicator with strong client management skills What We Offer • Salary up to £45,000 depending on experience, • Hybrid working model (London office), • Opportunity to work with leading retail and ecommerce brands, • Involvement in major retail trading moments and campaigns, • Ongoing training and development, • Collaborative and performance-driven team culture

Customer Service Administrator | High-End Interiors Brand | London Harmonic are delighted to be working with a well-established luxury furniture company in their search for a Customer Service Administrator. Growing on an international scale, this is a fantastic time to join the business and get exposure to a fast-growth and fun business. Working alongside various members of the Sales, Operations and Marketing teams, you will gain a high level of knowledge of the products sold. The company have gained recognition in the industry due to their unique and exclusive projects. Working closely with the Head of Sales, you will be main point of contact for client queries and quotations as well as attending external meetings to discuss various projects. Our client is looking for an enthusiastic and ambitious individual who is passionate about the design industry to join their team. Responsibilities: • Generating orders and quotations, • Managing the end-to-end order process including providing details regarding dispatch and delivery., • Meeting clients to discuss their brief and requirements, • Working closely with the sales and production teams to ensure a positive customer journey, • Greeting clients, running showroom tours, • Responding to client queries, • Administrative duties What we need to see (essential): • Previous admin experience, • Experience communicating with suppliers and clients, • Previous experience in retail, hospitality, fashion, interiors, stores, ecommerce, logistics, merchandising, purchasing, • Proactive and enthusiastic attitude, • Excellent communication skills, • A genuine interest in furniture and design What we would like to see (bonus): • Current experience in a Luxury Design or Furniture company, • B2b / B2c exposure would be beneficial Salary: £30,000-£33,000 + commission Benefits: Vitality Health Cover, Socials, Summer Trips, Training, Career Progression Start date: ASAP Location: Central London If this role is of interest, please apply online. Due to the high volume of applications we are receiving, if you have not heard back from us, please assume your application was unfortunately unsuccessful on this occasion. Please feel free to share this with any friends or colleagues who may be interested. Follow us on twitter: @HarmonicGroupHQ At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Retail/Branch Merchandiser - Outlets & Off-Price Overview A global retail group is seeking an experienced Retail Merchandiser to lead assortment planning, inventory management, and in-store execution across European outlet stores. This role combines strategic planning with hands-on trading responsibility, focused on maximising sell-through, margin, and overall store performance. Key Requirements • 10+ years’ retail merchandising experience, ideally in outlet/off-price, • Strong analytical and commercial decision-making skills, • Expertise in inventory planning, pricing, and markdown strategy, • Solid understanding of retail KPIs, • High attention to detail and strong organisational skills, • Effective communication and stakeholder management, • Advanced Excel and ERP system knowledge Responsibilities Commercial & P&L Management • Own store performance, driving sales, margin, and profitability, • Monitor KPIs and act on risks and opportunities, • Partner with store teams to deliver commercial targets Assortment & Buying • Plan and manage product assortments aligned to targets and stock availability, • Make buying decisions to optimise product mix and performance, • Continuously refine ranges based on trading data Inventory & Replenishment • Manage stock levels and allocation across locations, • Drive stock turn and minimise slow-moving inventory, • Oversee replenishment to ensure optimal availability Pricing & Promotions • Develop pricing and discount strategies for outlet stores, • Manage markdowns, promotions, and clearance activity, • Balance margin recovery with sell-through performance Trading & Analysis • Track and report on sales, margin, and stock performance, • Provide insights and recommendations to improve results Visual Merchandising • Lead in-store presentation and product placement, • Ensure clear communication of pricing and promotions, • Maintain high standards through regular store engagement Collaboration • Work cross-functionally with supply chain and commercial teams, • Support alignment on stock flow and trading priorities Additional Support • Assist senior leadership with reporting, inventory oversight, and commercial reviews Responsibilities may evolve in line with business needs. Please note: Applicants must have full right to work in the UK, as visa sponsorship is not available.

We are looking for a skilled Business Analyst with strong experience in the Grocery Retail domain to support business transformation and retail technology initiatives. The ideal candidate will collaborate with stakeholders, product teams, and technical teams to analyze business processes, gather requirements, and deliver effective retail solutions. Key Responsibilities • Gather, analyze, and document business requirements related to grocery retail operations., • Work closely with stakeholders across merchandising, pricing, promotions, inventory, supply chain, store operations, and eCommerce teams., • Conduct gap analysis, workflow optimization, and process improvement initiatives., • Translate business requirements into BRDs, FRDs, user stories, and functional specifications., • Collaborate with development and QA teams throughout the project lifecycle., • Support retail systems including POS, inventory management, loyalty programs, order management, and replenishment systems., • Participate in Agile ceremonies, sprint planning, and UAT activities., • Analyze retail KPIs, sales trends, inventory performance, and customer insights to support business decisions., • Recommend operational improvements and automation opportunities. Required Skills & Experience • Strong experience as a Business Analyst within the Grocery Retail industry., • Good understanding of retail operations, merchandising, inventory, supply chain, and store management processes., • Experience working on retail transformation or digital commerce initiatives., • Expertise in requirement gathering, stakeholder management, and business documentation., • Familiarity with Agile/Scrum methodologies., • Hands-on experience with tools such as JIRA, Confluence, Excel, SQL, Visio, or Power BI., • Experience with omnichannel retail or eCommerce platforms., • Exposure to ERP or cloud-based retail solutions

Assistant Merchandiser – Jewellery & Watches £29,000 - £34,000 + Hybrid working London Detail obsessed? Love spreadsheets almost as much as beautiful product? We’re recruiting for a fast-growing ecommerce brand looking for an Assistant Merchandiser to support their Jewellery & Watches team. This is the perfect opportunity for someone looking to grow their merchandising career in a fast-paced, trend-led environment where no two days look the same. What you’ll be doing: • Managing product and stock data across systems, • Supporting trading reports, WSSI updates & stock tracking, • Monitoring deliveries, intake and stock availability, • Working closely with Buying, Ecommerce & Marketing teams, • Keeping merchandising operations organised, accurate and running smoothly What we’re looking for: • Head office Merchandising experience, as an Assistant Merchandiser or well experienced Merchandise Assistant within retail, fashion or jewellery sector., • Strong Excel and admin skills, • High attention to detail and love for organisation, • Someone who thrives in a busy ecommerce environment If you love data, product and keeping things running like clockwork — this could be the role for you.

About Us Nobody’s Child is for the free thinkers, the dreamers, and the go-getters. Born in 2015, we’ve spent the last decade creating clothes that feel as good as they look for people that embrace individuality, live with purpose, and want to leave the world a little better than they found it. It’s been 10 years of creativity, growth, and bold ideas, and the values that guide us haven’t changed. About You Nobody's Child is looking for a Senior Merchandiser to join our team on Denim, Outerwear and Tailoring. The Senior Merchandiser will lead the merchandising function for this area, partnering closely with Buying and Design teams to deliver a commercially balanced and customer-focused product offer. This role also provides leadership and development support to Assistant Merchandisers and Merchandising Assistants, helping to drive best practice across the merchandising team. Day to day, you would be responsible for: Trading & Commercial Performance • Own and drive department trading performance, analysing sales, stock, margin, and sell-through to identify opportunities and risks, • Deliver weekly and daily trade analysis with clear actions and recommendations, • Monitor departmental KPIs including sales, profit, stock turn, intake margin, and markdown performance, • Make commercially sound decisions to optimise availability while minimising risk, • Drive in-season trading actions including repeats, cancellations, markdowns, and promotions, • Identify emerging product and customer trends to maximise commercial opportunities Planning & Forecasting • Develop and manage seasonal category plans in partnership with Buying, • Build accurate sales and stock forecasts aligned to business objectives, • Manage WSSI (Weekly Sales, Stock & Intake) and OTB (Open to Buy) for the department, • Review and reforecast intake, sales, and stock positions regularly, • Ensure stock levels are balanced to support trading performance and customer demand, • Support long-term planning and strategy for department growth Stock Management • Manage stock levels effectively across stores and ecommerce channels, • Ensure strong availability on key lines while controlling overstock risk, • Analyse slow sellers and implement actions to improve stock productivity, • Drive stock optimisation through allocation, replenishment, and transfer strategies, • Monitor intake flow and supplier delivery performance, • Support warehouse and operational efficiencies through effective stock planning Cross-Functional Collaboration • Partner closely with Buying teams to build commercially balanced product ranges, • Work collaboratively with Retail and Ecommerce teams to understand customer and trading performance, • Support Marketing and Creative teams with product focus areas and launch planning, • Build strong relationships with Supply Chain and Operations to ensure effective delivery management, • Present trading updates and recommendations confidently to senior stakeholders Team Leadership & Development • Support and coach Assistant Merchandisers and Merchandising Assistants, • Encourage best practice and strong commercial thinking across the team, • Provide clear direction, delegation, and development support, • Contribute to creating a collaborative and high-performing team culture, • Support onboarding and training of new team members If this sounds like your next opportunity, please apply and we will be in touch! At Nobody’s Child, we are committed to creating an inclusive, diverse and equitable workplace. We aim to ensure that we are always recruiting, retaining and promoting a diverse mix of talent and encourage all to apply to join our journey!

Mode Executive is partnering with a distinguished luxury fashion house to appoint a Global Product Director who will drive the strategic vision, development, and performance of the brand’s global product portfolio across all categories including womens and mens RTW, accessories and footwear. This is a pivotal leadership role shaping the future direction of the brand’s offering across these categories. The position is based full time onsite in London. The Product Director reports directly to CEO and works closely with Design, Merchandising, Creative, and Commercial teams to ensure a cohesive, high-performing product strategy. The Role • Lead the end-to-end global product strategy with focus on APAC and international markets, defining the long-term roadmap in alignment with brand vision and business targets., • Partner with Design to translate creative direction into commercial opportunity while maintaining the integrity of the luxury brand aesthetic., • Oversee product lifecycle management, ensuring clarity in category positioning, competitive differentiation, and innovation pipelines., • Analyse market trends, consumer insights, and brand performance to identify growth opportunities across existing and emerging categories., • Drive cross-functional collaboration with Merchandising, Marketing, Supply Chain, and Retail to ensure cohesive product launches and seasonal narratives., • Monitor product performance and profitability, recommending actions to optimise assortment, pricing, and margin., • Lead and mentor the product team, fostering a culture of excellence, curiosity, and accountability., • Ensure sustainability considerations are embedded into product decisions and future developments., • Represent the product function at leadership forums, contributing to broader brand and commercial strategy discussions. Requirements • Significant experience in senior product leadership roles within the luxury fashion sector internationally, APAC experience is a must have., • Proven track record of shaping and executing successful multi-category product strategies., • Strong commercial acumen with deep understanding of global fashion markets and consumer behaviours., • Expert ability to balance creativity and business objectives while protecting brand DNA., • Demonstrated strength in cross-functional leadership and stakeholder management., • Analytical mindset with experience in using data to drive decision-making and strategic planning., • Excellent communication skills and confidence presenting to executive leadership., • Passion for craftsmanship, luxury, innovation, and sustainability., • Experience managing and mentoring high-performing teams. Please note that due to the high number of applications we are currently receiving, we are unfortunately not able to provide individual feedback to every candidate at this stage of the process. If your application is successful, you will be contacted by us in due course. You can also email your resume directly to us at if you would like to apply

About Refyne We are redefining recruitment across the Personal Care, Beauty, Aesthetics & Wellness space. We partner with ambitious businesses to source high-impact talent and make hiring feel seamless, and we guarantee our results every time! From entry-level to executive search, we bring market insight, global network depth, and a Refyned, high-touch approach. Whether you're building your founding team or hiring at scale - we're your people. Our Client Our client is a prestige beauty brand with a growing presence across luxury retail environments. Known for its refined approach to makeup and elevated product design, the brand focuses on thoughtful formulations, modern artistry, and exceptional client experiences. With a strong reputation within the premium beauty market, the business continues to expand within high-end retail spaces and is seeking passionate beauty professionals who can bring expertise, artistry, and outstanding service to every client interaction. Overview We are seeking a Assistant Business Manager to support the leadership and performance of a luxury beauty counter within a prestigious retail environment. Working closely with the Business Counter Manager, this role will help ensure the counter delivers exceptional client experiences, strong commercial performance, and consistently high brand standards. As a senior presence on the counter, the successful candidate will lead by example through expert product knowledge, artistry services, and elevated client service, while helping motivate the team and support the daily running of the business. This position is ideal for an experienced Senior Beauty Advisor or Supervisor looking to take the next step within luxury beauty retail. Key Responsibilities Drive Counter Performance • Support the Counter Manager in achieving and exceeding sales targets and KPI’s., • Identify opportunities to maximise sales through expert consultation and personalised service., • Encourage repeat business by building strong client relationships., • Support daily counter operations and maintain strong retail standards. Deliver Exceptional Client Experience • Provide tailored consultations and product recommendations., • Build a loyal client base through exceptional service and relationship building., • Deliver engaging product demonstrations and beauty services., • Create memorable in-store experiences that position the counter as a destination for premium beauty. Lead by Example • Act as a role model for service, professionalism, and product expertise., • Support the Counter Manager in motivating and coaching the team., • Contribute to a positive, collaborative team culture focused on delivering outstanding results. Maintain Brand & Retail Standards • Ensure the counter is always presented to the highest visual merchandising and hygiene standards., • Demonstrate strong product knowledge and communicate the brand’s philosophy and values., • Support in-store activations, product launches, and promotional events. Qualifications • Experience within luxury beauty, prestige cosmetics, or premium retail environments., • Previous experience as a Senior Beauty Advisor, Supervisor, or Assistant Manager., • Passion for beauty, artistry, and delivering exceptional customer experiences., • Strong commercial awareness and ability to contribute to sales performance., • Confident supporting and motivating a team in a retail environment., • Excellent communication and relationship-building skills., • Highly organised with strong attention to detail. Additional Requirements • Ability to work retail hours including weekends and peak trading periods., • Passion for delivering luxury service and premium beauty experiences., • A proactive and positive approach to teamwork and business performance. Compensation & Benefits • Competitive salary with commission or performance-based incentives., • Generous annual leave allowance., • Product allocation and employee discounts., • Access to specialist product and service training., • Career development opportunities within a growing premium beauty brand. Contact details for this role; Emily Bentley 07441341665

Job title: Buyer - Accessories, EMEA Location: London, UK Reporting to: GMM, EMEA Who You Are: As the Buyer, you will support the GMM in delivering the end-to-end Seasonal Buying process and define the Continuity strategy for EMEA Full Price Retail and Ecommerce Channels for all Accessories categories (Bags, Small Leather Goods, Jewellery, Fragrance and Soft Accessories) in line with the Company product strategy and Financial targets. What You’ll Do: • Under the guidance of the GMM, select the seasonal product range for EMEA Retail and Ecommerce channels and optimize the product assortment for the EMEA stores, operating in line with the core assortment targets and seasonal OTB., • You will build the seasonal stock packages and place the buy quantities at a style and store level in line with the store OTB targets and seasonal range plan set by the Senior Merchandise Planner., • You will present the seasonal product selection and buy strategy to the Retail Teams and conduct In-season product training to enhance the product knowledge of the retail teams ahead of each seasonal launch., • Drive the continuity product strategy and store continuity mapping for all Accessory categories and manage the monthly reorder process and forecasting sales and stock in the ‘Key Item Planner’ for all Accessories categories, • Produce weekly/monthly and ad hoc product performance and sell through analysis, presenting key findings to the business stakeholders., • Prepare the pre-buy seasonal analysis to present key lessons learnt to the GMM/EMEA President ahead of each seasonal buying campaign., • Partner closely with the Area Managers and Retail Stores to ensure regular market visits are conducted to become an expert in the product needs for each store in the EMEA region. Optimizing the product assortment and realigning in-season sales and stock imbalances., • Determine the seasonal product needs of the region and present the requirements to Global Buying and Central Merchandising teams to ensure the product development and capsule needs for the season ahead are met., • Work closely with the Middle East Buying Team to ensure synergy in the seasonal buy and regularly review stock share opportunities to optimize stock across the region., • Oversee the replenishment and consolidation processes to meet the inventory cover and seasonal Sell Through targets., • Determine the product assortment for individual store events /VM/marketing needs and for new store openings in line with the stock opening plan set by the GMM/Senior Planner., • Manage and develop strong relationships with key stakeholders, collaborating with corporate partners from Visual Merchandising, Marketing, Global Merchandising, Logistics and Online Partnership Teams to ensure product synergy across all departments. You’ll Need to Have: • 3+ years of experience in Buying and/or Retail Merchandising across European Markets, • University Graduate or equivalent level experience, • A keen eye for product and experience in Assortment Building, • Strong knowledge of the current luxury sector Accessory trends, • Experience increasing sales turnover and maximising gross profit, • Excellent organisational skills and the ability to work within tight deadlines, • Highly developed and proven analytical skills, • Fluency in English, • Advanced level Excel and Microsoft Office We’d Love to See: • Fluency in Italian, French or Spanish Our values - creative, open, and courageous Equality, diversity and inclusion At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solutions. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Jimmy Choo is proud to be an equal opportunity employer committed to inclusivity. Jimmy Choo Perks • 25 days holiday, • Summer Fridays, • Product Allowance and Discounts, • Exclusive Employee Sales, • Private Healthcare, • Pension and Life Insurance At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

SALES CONSULTANTS LUXURY WOMENSWEAR & MADE-TO-MEASURE £33K - £37K + COMMISSION MAYFAIR, LONDON Are you a sales-driven luxury professional with a passion for womenswear, tailoring and delivering exceptional client experiences? This is a rare opportunity to join a prestigious Mayfair store, working at the heart of British craftsmanship and refined style. Outside The Box Recruitment is recruiting on behalf of a distinguished luxury brand renowned for its craftsmanship, and bespoke services. This is your chance to become part of a highly skilled team, offering both ready-to-wear and made-to-measure solutions to a discerning clientele. The Role: • Reporting to the Head of Retail / General Store Manager. Working closely with the tailoring team to deliver a seamless client journey., • Be the driving force behind sales, delivering a personalised, luxury experience to HNW & VIC clients., • Drive both ready-to-wear and made-to-measure sales by understanding client needs and offering tailored solutions., • Achieve and exceed individual sales targets and KPIs through a proactive and client-focused approach., • Build and grow your client book through clientelling, outreach, and exceptional follow-up., • Develop strong product knowledge across collections, craftsmanship, fabrics, and tailoring services., • Maintain accurate client records using CRM systems to build long-term relationships., • Support visual merchandising and uphold the highest standards of store presentation., • Collaborate with the tailoring and retail teams to ensure a seamless and elevated in-store experience., • Ensure smooth daily operations, including POS transactions, stock management, and administrative duties. Ideal Candidate: • 2+ years’ experience in luxury retail or premium service environments., • A strong sales track record with the ability to meet and exceed targets., • Experience or a keen interest in tailoring, garment construction, or made-to-measure services., • A passion for luxury fashion and craftsmanship., • A confident communicator with excellent interpersonal and styling skills., • Highly organised with strong attention to detail., • A client-centric mindset with a passion for building lasting relationships., • A proactive, driven, and entrepreneurial approach to sales., • A strong team player who thrives in a collaborative environment., • Flexible to work weekends, evenings, and peak trading periods., • A positive ‘can do’ attitude. Additional to the basic salary: Commission structure Uniform allowance 28 days holiday Contributory pension & additional benefits If you’re passionate about luxury tailoring, clientelling, and delivering an exceptional in-store experience, we want to hear from you! 📩 Please email your CV to 📞 Or call 07815 939515 Only successful candidates will be contacted. Please only apply if you have the Right to Work in the UK.

SALES ASSISTANT – LUXURY CHILDRENS WEAR Luxury Department store - London Salary - £30,000 per year Full time - 40 hours About: • It is a prestigious luxury retail brand known for its timeless and elegant children's clothing, crafted with the finest materials and attention to detail., • The collections reflect a blend of classic British style and modern flair, offering beautifully designed pieces that stand out for their quality and craftsmanship Responsibilities: • Provide personalized, attentive service to each customer, ensuring a positive shopping experience that reflects the brand's values., • Develop loyalty with our customers by building relationships with customers., • To demonstrate product knowledge in all categories., • Assist with yearly stock audits., • Closing and opening the boutique when required., • Responsible for cash, cards, and tills transactions., • Ensure the visual merchandising is immaculate. Requirements: • Previous experience in luxury retail, sales, or a similar customer-facing role, preferably in children's wear., • Strong communication skills and excellent customer service., • Energetic, confident, and with a target-driven attitude., • Excellent in providing customer service. Offering: • Opportunities for professional growth and development, • Excellent benefits scheme 360 Talent are a high end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets.

CONCESSION MANAGER WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Concession Managers are the ambassadors and guardians of our brand within a host store environment, leveraging our four pillars of retail excellence to lead our Concessions with entrepreneurial flair and commercial brilliance. As a Concession Manager at Trotters, you will nurture our business and drive it forward. You will ensure the achievement of KPI’s through genuine customer connection, maximising sales opportunities, and instilling excellence in your team. You will enhance sales and service by fostering an environment of passion for the brand, equipping your team with in-depth knowledge of our collections across all our customer touchpoints MAIN RESPONSIBILITIES · Leverage our 4 pillars of retail excellence to drive achievement of your Concessions performance budgets and KPI’s. · Create excellent team participation, contribution & engagement, implementing effective incentives to inspire them to achieve excellence. · Ensure the team are expertly delivering best practice with enthusiasm and consistency. · Facilitate team-member learning and knowledge share - ensure detailed and up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for all aspects of your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Foster a dynamic sales environment, and coach team members in delivering a natural approach to sales - cascading your strong understanding of local market, customer profiles and shopping behaviour to your team to maximise sales and increase customer loyalty. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management, reporting regularly on customer insights. · Showcase fantastic commerciality through precise knowledge and insightful analysis of location product and figures; develop commercial actions and hold regular management meetings to ensure delivery against budgets, review risks and opportunities to influence positive action. · Identify and execute marketing opportunities within brand guidelines and drive success of all promotions, ensuring team involvement across all promotional activities. · Ensure continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Train & support team members at all levels on a pro-active and re-active basis, identifying areas for improvement; manage and document all performance matters, feeding back to the Regional Manager. · Proactively identify, anticipate, and resolve recruitment needs in partnership with the Regional Manager, underpinned by a high level of team understanding, effective succession planning and ongoing networking. Effectively manage onboarding of new starters. · Ensure team adherence to store administration, systems, and processes within company guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · Experience managing retail teams, preferably within the premium space. · A natural and empathetic leader, well versed in coaching and developing team members. We would love someone who can harness the relationship between nurturing individual strengths and fantastic succession planning. · Excellent commerciality, able to implement and drive initiatives to achieve outstanding outcomes. · Demonstrable retail sales expertise, able to influence customer behaviour through elevated service, VM and excellent product knowledge and brand awareness, imparting this on your team. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

Chantecaille’s mission is to create luxurious botanical beauty with impact. For the past 25 years, the brand has been at the cutting-edge of some of the industry’s most exciting innovations in skincare and cosmetics, creating iconic products that are beloved worldwide. Founded by the mother-daughter team of Sylvie and Olivia Chantecaille in 1998, the brand is known around the world for its pioneering use of naturals in both skincare and makeup, as well as its give-back philanthropy program that supports conservation groups worldwide. Always cruelty-free, the products crafted by Chantecaille are the epitome of forward-thinking and created with a sustainable approach. A Biersdorf prestige brand, Chantecaille’s global teams include some of the beauty industry’s best-in-class talent, from product formulation to creative direction, marketing and more. The culture of the workplace is collaborative, exciting, and inclusive. Position Information This role is for the Chantecaille counter in Harvey Nichols, Knightsbridge. The successful candidate will be solely responsible for the overall performance and day-to-day management of the counter. As a standalone Account Manager, you will take full ownership of achieving and exceeding sales targets, delivering exceptional customer service, and maintaining brand standards. You will be accountable for driving business performance through strong personal sales, clientelling, and commercial awareness. You will ensure the counter is presented to the highest standards at all times and aligned with Chantecaille’s luxury image. CUSTOMER SERVICE AND PERFORMANCE • Achieve targets set by the company, as communicated by the Head of Retail/ Area Sales Manager, including items per transaction, average sale value, and business mix, • Deliver the highest level of customer service, ensuring every client receives an exceptional experience, • Build and maintain a loyal client base through strong relationship management and follow-up MAXIMISE SALES PERFORMANCE AND PRODUCTIVITY • Take full accountability for achieving all sales and business objectives, • Demonstrate excellent selling skills and act as a brand ambassador for Chantecaille, • Proactively seek new sales opportunities both within and outside the store, • Monitor competitor activity and remain commercially aware to drive business performance, • Regularly review performance with the Area Sales Manager and implement action plans where required COMMUNICATION AND WORKING RELATIONSHIPS • Maintain regular and effective communication with the Area Sales Manager, sharing updates, performance insights, and any challenges, • Build strong collaborative relationships with the store management team and colleagues EVENTS • Plan and execute in-store events to drive sales and brand awareness, • Ensure events are well-prepared, including stock, merchandising, and customer outreach, • Deliver events in line with marketing guidelines and strive to exceed targets, • Provide feedback to the Area Sales Manager following events STOCK AND INVENTORY MANAGEMENT • Monitor stock levels and ensure key lines are always available, • Highlight any stock concerns to the Area Sales Manager and agree on action plans, • Maintain stock rotation and ensure accurate sell-through reporting MAINTAIN WORK ENVIRONMENT • Ensure the counter is always clean, organised, and aligned with Chantecaille standards, • Maintain high standards of hygiene, merchandising, and presentation, • Ensure all displays, testers, and tools reflect the brand’s luxury image TEAMWORK • Work collaboratively with store teams and colleagues to ensure smooth day-to-day operations, • Provide excellent internal customer service and build strong working relationships, • Stay informed about product updates, brand initiatives, and company communications ADMINISTRATION • Complete all reporting accurately and in line with deadlines, • Maintain and update systems such as company devices and reporting tools, • Analyse business performance and proactively identify opportunities for growth IMAGE • Maintain personal grooming standards in line with company expectations, • Uphold the Chantecaille brand image at all times

We’re supporting a global beauty and personal care brand with a strong heritage and premium positioning as they recruit a German-speaking National Account Manager to join their regional commercial team. This role is all about owning and driving performance across DACH markets, with a particular focus on Amazon Germany and other strategic eCommerce and omnichannel accounts. You’ll be the first point of contact for customers in-region, building strong partnerships while collaborating cross-functionally with marketing, finance, and operations teams to deliver best-in-class execution across all touchpoints. Key Responsibilities: • Full ownership of day-to-day performance across key German and DACH region accounts, • Build and execute tailored joint business plans that deliver brand and sales objectives, • Drive site merchandising, promotional alignment, and visibility across platforms, • Use commercial data to identify opportunities and influence strategy, • Partner closely with internal teams on launches, pricing, and supply chain coordination, • Ensure operational excellence through effective planning, reporting, and stakeholder management What we’re looking for: • Fluent German speaker with strong understanding of DACH retail or eCommerce markets, • Proven experience in National Account Management, ideally in beauty, FMCG or premium consumer goods, • Commercially savvy, data-driven and confident with digital sales environments, • Strong relationship builder – credible with buyers, collaborative internally, • Organised, analytical, and comfortable managing multiple workstreams in a fast-paced environment This is a brilliant opportunity to take on an international customer-facing role with real strategic input in a business that combines global reach with premium brand equity. If the role and responsibilities sound like a good fit for you, then I’d love to speak to you! Find out more about our available opportunities or how we can help you further your career – contact us today. Please get in touch with or click “Apply Now” to be considered for this vacancy: Email: The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

We are seeking a highly experienced and sales-driven Senior Sales Associate to join our luxury clients retail team, specialising in Ready-to-Wear and Couture services. The ideal candidate will have extensive experience managing VICs, consistently exceeding sales targets, and driving business growth within a luxury environment. You will be responsible for delivering a personalised and elevated client experience, maximising revenue opportunities, and representing the brand with the highest standards of professionalism, service, and product expertise. Key Responsibilities: Sales & Clientelling • Drive sales and exceed targets through exceptional product knowledge and sales techniques across Ready-to-Wear and MTW categories., • Deliver a luxury, personalised shopping experience, offering bespoke styling advice and tailored solutions based on client needs and preferences., • Manage the full sales journey for both existing and new clients, ensuring a seamless and elevated customer experience., • Develop strategies to maximise sales opportunities through product launches, and exclusive events., • Maintain up-to-date knowledge of fashion trends and seasonal collections to provide informed and elevated styling recommendations. VIC Relationship Management • Manage and grow a portfolio of VIC clients., • Build and maintain strong, long-term relationships with top clients through regular follow-up and personalised communication., • Create and utilise CRM tools and clientelling strategies to track purchase history, preferences, and key dates in order to anticipate client needs and enhance engagement., • Organise and participate in exclusive client events, fittings, and trunk shows to strengthen relationships and drive high-value sales. Sales Leadership & Target Achievement • Demonstrate a proven track record of exceeding sales targets and contributing to business growth., • Consistently achieve individual and store KPIs while setting a high standard within the team., • Support business development initiatives by identifying and nurturing new VIC opportunities through exceptional service and relationship management., • Mentor and support junior team members in achieving their sales and clienteling goals. Store Operations & Team Collaboration • Work closely with store management to ensure sales strategies align with business objectives and brand standards., • Support visual merchandising and maintain the overall store presentation in line with the luxury positioning of the brand., • Collaborate with inventory and stock teams to ensure product availability and access to new collections., • Provide leadership during peak trading periods, supporting client flow management and maintaining exceptional service standards. Key Requirements • 3+ years’ experience in luxury retail, with a strong focus on VIC management and achieving sales targets., • Extensive knowledge of Ready-to-Wear and Made-to-Order services, with the ability to deliver tailored solutions to high-net-worth clients., • Proven success in exceeding both individual and store-wide sales targets within a luxury retail environment., • Exceptional clienteling skills with the ability to build and maintain long-term relationships with top-tier clients., • Strong understanding of luxury fashion, craftsmanship, tailoring, and current market trends., • Highly organised, proactive, and commercially driven., • Professional, polished, and confident in delivering a world-class luxury customer experience., • Flexible and adaptable, with availability to work weekends, evenings, and peak trading periods as required.

About Abel Richard Abel Richard is an ultra-luxury Maison redefining modern refinement. With operations rooted in craftsmanship, design excellence, and elevated client experience, the brand specializes in exceptional luxury handbags and fine writing instruments, including Montegrappa, one of the world’s most storied and respected luxury pen houses, alongside rare and limited-edition creations that blend technology, high-tech material innovation, personality, and purpose. Through its partnership with Montegrappa, Abel Richard brings forward a legacy of Italian craftsmanship, precision engineering, and artistic expression, celebrating writing instruments as objects of culture, heritage, and design. Each piece reflects an uncompromising commitment to quality, individuality, and timeless sophistication. At Abel Richard, every detail matters. Every interaction is intentional. Every product is designed to leave a lasting impression. Position Summary The Boutique Assistant Director plays a key leadership role in supporting the day-to-day management of the London boutique. This position partners closely with the Boutique Director to drive commercial performance, deliver an exceptional client experience, uphold brand standards, and lead the team with professionalism and accountability. The ideal candidate is a polished luxury retail leader with strong sales instincts, deep clienteling capability, operational discipline, and the ability to inspire a high-performing boutique environment. This individual must be comfortable working with high-net-worth and ultra-high-net-worth clientele while maintaining the highest level of discretion, service, and brand representation. Key Responsibilities Sales and Business Performance • Support the Boutique Director in achieving and exceeding sales targets, KPIs, and boutique performance goals., • Lead by example on the sales floor through exceptional client engagement, storytelling, and closing ability., • Identify opportunities to grow revenue, improve conversion, increase average transaction value, and strengthen repeat business., • Monitor daily, weekly, and monthly performance metrics and help implement action plans to drive results., • Support the execution of local business development initiatives, partnerships, and private client outreach. Client Experience and Clienteling • Deliver a world-class luxury experience that reflects the standards and values of Abel Richard., • Develop and maintain strong relationships with new, existing, and VIP clients., • Build a robust client book through proactive outreach, follow-up, appointment setting, and personalised service., • Support the planning and execution of boutique events, trunk shows, private appointments, and other client engagement opportunities., • Handle client concerns with professionalism, urgency, and a solutions-oriented mindset. Leadership and Team Development • Act as a visible leader on the sales floor and serve as a role model for service, appearance, behaviour, and performance., • Coach team members on sales techniques, clienteling standards, product knowledge, and service expectations., • Help foster a positive, accountable, and high-performance culture within the boutique., • Step in for the Boutique Director when needed and help ensure continuity of leadership and operations. Boutique Operations • Support daily boutique operations, including opening and closing procedures, floor supervision, scheduling support, and cash handling compliance., • Help oversee inventory accuracy, stock movement, transfers, cycle counts, and loss prevention standards., • Ensure the boutique consistently meets visual merchandising, presentation, and housekeeping expectations., • Maintain accurate CRM records, sales reporting, and operational documentation., • Ensure compliance with company policies, security procedures, and applicable UK employment and retail standards. Brand Representation • Embody the values, image, and service philosophy of Abel Richard at all times., • Maintain expert-level product knowledge across handbags, fine writing instruments, limited-edition pieces, and brand heritage., • Represent the brand with credibility, discretion, and sophistication in all client and business interactions. Qualifications • Minimum 5-7 years of experience in luxury retail, with significant exposure to high-touch client service environments., • Minimum 2-3 years of leadership or management experience in a luxury boutique or comparable premium retail setting., • Proven track record of achieving sales goals and building strong long-term client relationships., • Experience working with high-net-worth and ultra-high-net-worth clients preferred., • Strong coaching, team leadership, and floor management skills., • Excellent verbal and written communication skills., • Strong organisational skills and attention to detail., • Comfortable using CRM systems, POS platforms, Microsoft Office, and retail reporting tools., • Ability to manage multiple priorities in a fast-paced luxury retail environment., • Professional, polished, and service-driven presence., • Experience in luxury handbags, leather goods, jewellery, watches, fashion, accessories, or fine writing instruments. Preferred Experience • Experience supporting boutique events, private selling, and local market business development., • Knowledge of the London luxury retail landscape and clientele is strongly preferred., • Additional language skills are a plus., • Bachelor’s degree preferred, or equivalent relevant luxury retail leadership experience. Working Conditions • Full-time role based in London., • Requires flexibility to work retail hours, including evenings, weekends, and holidays, based on business needs., • Requires extended periods of standing, walking the sales floor, client hosting, and handling luxury merchandise. Equal Opportunity Statement Abel Richard UK Ltd is committed to providing equal opportunities in employment and creating a respectful, inclusive, and high-performing workplace. Employment decisions are made based on business needs, role requirements, and individual qualifications.

Role: Store Manager Location: London Paddington Station Job type: Permanent, Full-Time, 40 hours Reporting to: Area Manager Who are we? For over 30 years, we’ve travelled, we’ve laughed, we’ve grown. We believe life is for living and more fun with those we love. We are Made for Life. Our mission statement- Crafting clothes for life’s everyday adventures. Today, tomorrow and always. Our Product formula: Considered style. Trusted Quality. B Corp certified. Equality and inclusion isn’t an aspiration but the standard. We promote and drive equality within our workforce to ignite an inclusive foundation for us all to build from and truly connect with our customers, colleagues, and communities alike. You play a key part in creating an environment free from prejudice, racism, sexism, harassment, bullying and any other form of marginalisation in our workplaces. The Challenge – Balancing Our Values While Being Commercial We're looking for talented retailers who thrive in a dynamic environment, enjoy life to the full, understand our brand and customers, and have a passion for developing and succeeding. As a natural leader, you will coach, develop, and support your team to help them reach their full potential while nurturing a fun and exciting atmosphere. Role Responsibilities • Be a Brand Ambassador – Lead by example, promoting the FatFace brand and culture through your team. Align yourself with the company’s social and environmental mission and champion initiatives you can directly impact., • Deliver Outstanding Customer Experience – Ensure the highest and most consistent standards of customer service and engagement., • Drive Commercial Success – Take ownership of the store’s performance, making data-led business decisions, identifying opportunities, and driving results., • Lead & Develop Your Team – Inspire, coach, and support your team members to reach their full potential through ongoing development and feedback., • Maintain Visual & Operational Excellence – Uphold store presentation, product displays, and stock standards to create an inviting shopping experience., • Ensure Compliance & Profitability – Manage store operations effectively, including stock control, security, and health & safety, while ensuring profitability., • Build Community Connections – Foster relationships with local businesses and community initiatives, supporting FatFace’s broader purpose. Skills and Experience We’re looking for a Store Manager with: • Proven experience in retail management with a track record of driving commercial success., • Strong leadership skills with the ability to inspire, motivate, and develop a high-performing team., • Excellent communication and organizational abilities., • A passion for delivering exceptional customer experiences., • Ability to make data-driven decisions and spot opportunities for growth., • Experience in visual merchandising and stock management., • A positive, adaptable, and resilient attitude in a fast-paced environment. Role Competencies • Leadership & People Development – Ability to lead, mentor, and develop a motivated, engaged team., • Commercial Acumen – Understanding of key business drivers and ability to make strategic commercial decisions., • Customer Focus – Commitment to delivering exceptional service and creating memorable experiences., • Communication & Influence – Strong verbal and written communication skills, with the ability to engage and inspire., • Resilience & Adaptability – Thrives in a fast-paced environment, handling challenges with positivity., • Operational Excellence – Attention to detail in managing store operations, stock control, and compliance Key Contacts and Relationships: • Reporting to: Area Manager, • Key internal relationships: Regional Team, HR, Visual Merchandising, Stock Control, and Marketing teams, • External relationships: Customers, Local Community Partners Accountable for Resources: • Store team performance and development, • Store budget and financial targets, • Stock control, and loss prevention, • Store compliance with company policies and legal requirements FatFace Benefits: • 25 days holiday plus bank holidays, • Perkbox our online platform to use from day one (this includes amazing online discounts, home workouts, wellbeing content, popular brand discounts etc.), • THRIVE – Our learning management system- access from day one with 1000’s of pieces of learning, • Dental Insurance (employee funded), • Pension scheme, • EAP support around the clock- UNUM/Retail Trust/ Fashion Textiles Support, • Income Protection/Death in service for Salaried staff, • Sick pay allowances, • Eye Tests/contributions to glasses, • Sabbatical leave in line with service, • Enhanced Family Friendly policies i.e. Maternity Leave, • Refer a friend scheme

We are seeking a commercially strong and hands-on Retail Director to lead our retail operations across the UK and US markets. This is a key leadership role within a fast-growing international fashion brand, ideal for someone with a strong fast-fashion background (e.g., ZARA, H&M, Bershka, Pull&Bear) who thrives in a high-speed, trend-driven and expansion-focused environment. You will play a critical role in driving store performance, building scalable retail structures, and supporting new market growth. Key Responsibilities • Own and drive retail performance across the UK and US, with full accountability for sales, KPIs, and operational excellence., • Lead multi-site store operations, ensuring strong execution across staffing, VM, stock flow, and customer experience., • Implement and optimise fast-fashion operating rhythms (e.g., weekly trading reviews, rapid stock rotation, fast replenishment)., • Partner closely with Buying and Merchandising teams to ensure product-market fit, reacting quickly to sales and customer trends., • Analyse weekly and daily sales data to identify opportunities and take immediate action to drive sell-through and margin., • Support new store openings and market expansion, including building teams, setting up processes, and driving early-stage performance., • Benchmark competitors (e.g., ZARA, H&M) and translate insights into actionable strategies for local markets., • Build and develop a strong retail leadership pipeline, coaching Store Managers and Area Managers to deliver consistent results., • Establish clear and scalable SOPs to support a growing store network., • Ensure compliance with UK and US employment regulations and retail best practices. Requirements • 8+ years’ experience in fast-fashion retail, with at least 4–5 years in a multi-site leadership role (e.g., Area Manager, Regional Manager, Retail Director)., • Background in brands such as ZARA, H&M, or similar high-volume, trend-led retailers is highly preferred., • Strong understanding of fast-fashion trading logic (e.g., sell-through, stock turn, weekly KPI cadence)., • Proven track record of driving sales growth and improving store performance across multiple locations., • Experience in new market entry, store openings, or scaling retail operations is a strong advantage., • Highly commercial, data-driven, and action-oriented mindset., • Comfortable working in a fast-paced, evolving environment with a hands-on approach., • Strong leadership skills with the ability to manage and influence teams across different markets., • Fluent English required; Mandarin is a plus. Why Join Us • Opportunity to play a key role in building and scaling retail operations in the UK and US markets, • Join a fast-growing international fashion brand with strong global momentum, • High level of ownership and visibility within the business

Are you passionate about retail and are driven by the world of luxury skincare and prestige cosmetics? As an Assistant Business Manager, for La Prairie, Harrods you will have the opportunity to work alongside the Business Manager to lead and grow our beautiful brand at Harrods, London including our Spa treatment room. This is an exceptional opportunity as Harrods accounts for 60% of our UK & Ireland Business. You will lead and manage a team of up to ten consultants, driving performance, fostering engagement, and contributing to business growth while ensuring the delivery of exceptional client experiences. The successful candidate will inspire and act as a role model to the team, providing best-in-class service and transforming every customer interaction into a true luxury experience. Your goal will be to strengthen the brands positions within the skincare and makeup category, in full alignment with the brand’s strategic vision and roadmaps. Main responsibilities • Set and monitor daily team objectives, adapting focus throughout the day to maximise performance and support key launches and promotional activity., • Deliver a high standard of customer service by actively engaging clients, identifying their needs, asking appropriate follow-up questions, and offering personalised skincare consultations., • Ensure every customer is introduced to the collections to enhance the overall client experience., • Proactively plan and organise external events to drive business growth and increase brand awareness., • Maintain accurate and up-to-date customer records within the EPOS system, • Ensuring excellence in Spa operations and client service, being the main point of contact for retail and spa coordination Business Planning Counter Performance & Sales: • Ensuring you work with the Business Manager on the business plan to define and monitor weekly sales targets, providing clear rationale and regular performance updates., • Plan and deliver tailored events and in-store (on-counter) activities to support achievement of the business plan, while maintaining strong awareness of competitor activity., • Ensure all required paperwork and administrative tasks are completed accurately and within agreed deadlines., • Maintain accurate stock levels, optimise stock ageing, manage tester availability, and implement timely corrective actions where required., • Proactively manage team absences to ensure consistent and effective counter coverage., • Ensure full accuracy and compliance in all sales reporting, including use of IPPOS and clienteling systems. Spa Performance & Sales: • Being the main point of contact for spa bookings, working alongside the PR manager, working with Harrods concierge, supporting in training the Harrods call centre team and driving occupancy and retail performance, • Drive the team to achieve individual paid Spa appointment targets, • Ensure and track appointment bookings so that the occupancy target is met for the Spa, • Engage, and coach Harrods team about Spa Services to increase appointments and loyalty to the brand Team Development & Performance Management • In partnership with the Business Manager you will lead, coach, and develop a team of Beauty Consultants, Makeup Artists, Spa Consultants, and stock controller ensuring excellence in performance, conduct, and client service., • Build and motivate high-performing teams that consistently meet or exceed KPIs., • Partner with the Retail Education Manager to analyze KPIs, identify training needs, and enhance sell-out performance. Marketing & Merchandising Implementation • Ensure flawless execution of in-store marketing activities in line with brand guidelines and strategy., • Maintain strict adherence to merchandising standards, optimizing use of collateral, samples, and visual assets to maximize retail impact., • Uphold the La Prairie luxury image through impeccable counter presentation and consultant grooming standards. Store relationship & Communication • To ensure that you are informed about current and new business initiatives and to provide feedback to the Business Manager & Training Manager., • Ensure you are up to date at all times of the HO emails and feedback to the team, • EPOS accuracy and compliance, • Ensure that you read Training Manual and Visual Merchandising Guidelines, actioning all relevant points, • Develop and maintain good working relationships with all store based colleagues, • In partnership with the Business Manager, Identify and leverage local opportunities for events, additional retail spaces, and personal shopping initiatives to drive brand visibility and sales. In return, La Prairie & Chantecaille offer • A competitive salary and discretionary commission scheme, • 33 holiday days (including bank holidays), • Generous product allocation & discount, • Long Service Awards starting with 3 years’ service, • A free product to try every time there is a new launch, • Contributory pension scheme – 5% employer contribution, • A range of opportunities to develop and grow personally and professionally, • 24/7 Access to Employee Assistance Programme called Lyrahealth, • Annual performance reviews so you know your career is going in the right direction Reports to: Harrods Business Manager. In the absence of Business Manager the Assistant Business Manager will report into the Head of Retail. We look forward to receiving your application.

Job Description Title: Full-time Sales Associate - Heathrow Airport Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Job Description Title: Deputy Store Manager - Flagship Regent Street Reports To: Store Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of the boutique leadership team, the Assistant Store Manager plays a vital role in supporting the Store Manager to lead business operations, deliver exceptional service, and drive team development. This position helps to maintain Longchamp’s standards of excellence across all areas of boutique performance. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices The Deputy Store Manager supports a culture of integrity, performance, and team collaboration, ensuring that every customer experience reflects Longchamp’s luxury heritage. Job Purpose To support the Store Manager in all aspects of boutique management—including sales performance, team leadership, operations, and client engagement—while acting as a role model of Longchamp’s values and standards. The Assistant Store Manager leads day-to-day floor operations and ensures smooth, efficient, and client-centred service. Key Responsibilities Team Leadership & Development • Lead and motivate the sales team during daily operations, • Support recruitment, onboarding, and training of team members, • Conduct daily briefings, performance coaching, and mentorship, • Create a motivating environment focused on team growth and development, • Act as the Store Manager in their absence, ensuring leadership continuity Client Experience & Clientelling • Maintain the highest standard of personalized luxury service, • Encourage and monitor CRM engagement, including new client capture and VIP retention, • Resolve elevated client concerns with professionalism and brand alignment, • Coach staff on building long-term customer relationships through exceptional service Sales & Commercial Objectives • Support the achievement of daily, weekly, and monthly sales goals, • Monitor individual and team KPIs; drive improvement through action plans, • Identify commercial opportunities on the sales floor and in client behaviour, • Ensure full engagement in store campaigns and product launches Operations & Compliance • Oversee stock management, deliveries, and transfers, • Ensure store opening, closing, and cash-handling procedures are executed properly, • Uphold loss prevention protocols and ensure audit compliance, • Assist with workforce planning and administrative tasks as delegated Visual Merchandising & Brand Representation • Ensure consistent adherence to visual merchandising guidelines, • Collaborate with VM team to execute floor set changes and in-store animations, • Maintain a premium environment reflective of the brand’s aesthetic, • Support the integration of marketing and visual initiatives into the store experience Skills & Qualifications • 3–5 years of experience in luxury or premium retail, • At least 1–2 years in a supervisory or assistant management role, • Strong leadership and coaching skills, • Proficiency in sales reporting, CRM, and inventory systems, • Excellent communication and interpersonal abilities, • Fluent in English; other languages a plus, • Proficient in MS Office and retail POS platforms Person Specification • Professional and refined presence with a client-first mindset, • Solution-focused, adaptable, and calm under pressure, • Motivated by results and team success, • Leads by example with integrity and consistency, • Flexible and willing to work evenings, weekends, and holidays as needed Key Performance Indicators (KPIs) • Achievement of store and individual sales targets, • Client retention, CRM capture rates, and VIP contribution, • Mystery shopper results and client feedback scores, • Staff training completion and performance progression, • Inventory accuracy, stock loss, and shrink prevention, • Compliance with visual standards and store audits, • Floor efficiency and productivity (coverage, conversion, ATV, UPT) Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

SUMMARY: A Sales Supervisor is responsible for assisting the Store Management staff in maximizing sales, providing an exceptional shopping experience for the Customer and managing the store in accordance with the company visual and operational standards. The Sales Supervisor assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the Store Manager and Assistant Manager. SALES LEADERSHIP: • Assumes Manager’s role in supervising staff in absence of Store Manager and Assistant Manager, • Strives for sales excellence and results, • Ensures selling standards are met, • Works with customers and models excellent customer service and clientelling skills, • Maximizes sales through strong floor supervision ASSOCIATE DEVELOPMENT: • Ensure associates are trained on product knowledge, selling skills and customer service and operations • Provides information and feedback for Sales Associates, • Team sells with Sales Associates to contribute to the development of the selling team OPERATIONS EXCELLENCE: • Controls company’s assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook • Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: • Helps execute floor-set and promotional directives, • Works as a member of the team to insure all store standards are met, • Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: • Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times, • Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction FASHION SAVVY: • Represents the fashion and style of Veronica Beard, • Knowledge of current fashion trends and styles, • Appreciation and demonstration of an overall finished fashion look PHYSICAL DEMANDS: • Ability to operate computer/cash register, • Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet, • Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds WORK ENVIRONMENT: • Ability to create a quality working environment that will encourage others to develop and excel, • Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals QUALIFICATION REQUIREMENTS: • Minimum of 2 years retail Store Management position/ experience in women’s apparel (or related field) • Ability to work flexible schedule including nights and weekends, • Strong verbal and communication skills, • Strong observation skills – identifying and assessing customer and employee behavior, reactions, and floor awareness • Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state, or local protected class.

JOB TITLE Sales Advisor ROLE TYPE - Full-time Temporary contract REPORTING TO Store Manager LOCATION London - Motcomb DATES : Asap until end of September COMPANY PROFILE Innovative and audacious, ERES is a French luxury brand, ultimate reference for a sophisticated wardrobe that sublimates women's bodies with allure and comfort . ERES has launched itself into the swimwear universe more than fifty years ago displaying unique style and know-how. In 1996, ERES is acquired by the CHANEL Group. Since then ERES has been developing its wardrobe with lingerie, home wear, beach wear and active wear . Based in Paris designed in its own Studio of Creation, ERES contributes to the well-being of every woman thanks to elegant, comfortable and sustainable creations. ERES has a worldwide omnichannel distribution network composed of 22 boutiques, 27 franchises, 237 wholesale (including department stores, multi-brands and hotels), 2 ERES e-commerce sites and 15 digital platforms . THE POSITION Your role is to offer to the customers a unique and memorable experience in order to maximize the sales and to establish long term relationships with the customers, in accordance with the standards and the image of Eres. RESPONSIBILITES Because of your position of Sales Consultant, your responsibilities include, but are not limited to the following aspects: Brand Image • Represent the image of the Maison ERES, constantly adopting an exemplary attitude towards the standards set by the company, and making sure to always maintain an impeccable look, • Act as a Brand Ambassador on the Boutique floor, by ensuring a perfect welcome and a quality of service worth a luxury environment, • Share your expertise with the customers and with the teams Sales skills • Master and observe the Eres Art of Sale techniques, • Have a perfect knowledge of Eres, of the collections and the stocks, • Know and follow the KPI’s, • Develop and work with the customer file, • Support the other Sales assistants Operations • Master the management of the cash desk, • Permanently ensure the compliance of the merchandising guidelines, the tidiness of the counters and of the fitting rooms, • Participate to the reception of goods, to the stock management and to the boutique reorders PROFILE A first experience in a similar role within the fashion retail industry is a plus. Excellent communication and empathy Strong customer Service Mindset Shows curiosity and flexibility to adapt to a changing retail environment and be in line with the business development strategy Structured, organized, show initiative At ERES, we are committed to contributing to the well-being of our customers through our comfortable, stylish and responsible products, designed by our design studio. ERES is currently undergoing a period of transformation. We are evolving our business model, whether in terms of brand positioning, product offering, omnichannel distribution, globalisation, customer experience, image, integration of CSR in all our actions... We are also attentive to the well-being of our employees. Everyone can contribute, to learn in a collaborative approach. We want to share with you the energy of the ERES brand and the passion of each employee, and we count on you to bring yours!

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role… Oxford Street is about to become home to a flagship shop that redefines the retail experience. Our official Harry Potter Shop will blend iconic storytelling with world-class retail standards, creating a destination that delights fans and sets a benchmark for immersive shopping. Harry Potter Shop Oxford Street sits alongside world-class attractions and retail experiences including Warner Bros Studio Tour London, Warner Bros Studio Tour Tokyo, Harry Potter Shop King’s Cross, and Flagship stores in New York, Chicago and Harajuku. As Senior Visual Merchandiser, you will shape and lead the visual direction of the store, bringing together commercial insight, creativity and customer focus to maximise sales. You will guide and develop a visual team, ensure brand standards are consistently delivered, and partner closely with Retail and Visual leadership to drive performance across key trading locations. This is a hands‑on supervisory role with visibility across the wider business, offering the opportunity to influence strategy, coach talent and deliver high‑impact visual execution in a fast‑paced retail environment. Your Role Accountabilities… * Lead, coach and develop the Visual Merchandising team through regular feedback, 1:1s and on‑floor guidance, ensuring strong visual standards and team engagement. * Deliver high‑quality visual merchandising across the store, ensuring all graphics, equipment and POS are implemented in line with brand guidelines. * Partner with the Area Visual Manager and wider Retail teams to plan and deliver visual strategies that maximise sales and commercial performance. * Prioritise and delegate workload effectively to meet operational needs, key trading priorities and visual deadlines. * Maintain strong commercial awareness, using sales reports and store insights to adapt layouts and visual activity to exceed targets. * Support training and capability building across the store team, building awareness of visual and promotional standards. * Act as a point of escalation for visual merchandising queries, providing solutions and practical problem‑solving. * Oversee presentation, housekeeping and minor maintenance standards to ensure a safe, customer‑ready environment. * Contribute to store planning, operational meetings and wider visual activity across the business as required. * Ensure compliance with all health & safety procedures, stock control requirements and loss‑prevention practices. Qualifications & Experience… * Proven experience in visual merchandising at senior or supervisory level, with a strong eye for detail. * Demonstrated ability to lead, motivate and develop teams in a retail environment. * Creative and commercially minded, with a clear understanding of brand guidelines and customer impact. * Confident communicator, able to work effectively with store management, peers and customers. * Proactive in identifying opportunities to improve sales, standards and ways of working. * Comfortable working independently, while collaborating as part of a wider retail and visual team. * Flexible approach to working patterns, including multi‑site support, evenings, weekends and overnight installs when required. * Proficient PC skills and confidence using reporting or planning tools. Working Pattern… * Because of the adaptive nature of this role, flexibility is required to suit the needs of the business, with the position primarily based at our Oxford Street store and regular support required at our Kings Cross location. * Roles within the retail team may include, interacting with customers and replenishing our shelves. On occasion, all members of the team will need to work across all these functions at different times. * Participate in cover of the retail stores as necessary including weekend, bank holiday, school holiday and late evening/ cover in rotation with other team members. Overnights will also be required for new season/range turnaround and window installs. #T&R #RETAILHP Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at ___ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our ___ for instructions to submit your request.

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Our studios are considered one of the foremost motion picture and television production and post-production facilities in the world. They inform, engage, and transport audiences to new worlds. The key to that lies with our Studio Operations group, which includes areas like soundstage/backlot set rentals, events, design, culinary, construction, landscaping and much more. Whether it’s hosting an unforgettable studio tour, creating an optimal workspace, or equipping talent to tell the best stories, these teams lay the foundation for the memorable experiences we provide. Oxford Street is about to become home to a flagship shop that redefines the retail experience. Our official Harry Potter Shop will blend iconic storytelling with world‑class retail standards, creating a destination that delights fans from around the world. We’re looking for a creative and detail-driven Visual Merchandiser to bring our store experience to life every day. In this role, you’ll play a key part in delivering visually impactful displays that inspire customers, drive sales, and reflect our brand at its best — while working at pace to maintain exceptional standards across the shopfloor during busy trading periods. Harry Potter Shop Oxford Street sits alongside world‑class attractions and retail experiences including Warner Bros. Studio Tour London, Warner Bros. Studio Tour Tokyo, Harry Potter Shop King’s Cross, and flagship stores in New York, Chicago and Harajuku. Your New Role… Join us in crafting magical experiences for our visitors and become a key part of a world-renowned brand by driving sales through the commercial, creative, and customer-focused presentation of our products. Your Role Accountabilities… * Ensure the store is visually merchandised to the highest standard, using graphics and equipment correctly and in accordance with guidelines and agreed standards. * Assist with visual merchandising enquiries and provide solutions to any challenges. * Maintain minimal shrinkage through efficient handling of products and packaging. * Support the store team to ensure awareness of visual and promotional standards and provide excellent customer service to achieve sales targets. * Engage with customers, identify their needs and ensure they are met using skilled questioning and listening techniques. * Stay updated on product knowledge and confidently discuss the features and benefits of our merchandise with customers. * Adhere to all H&S policies and procedures to ensure a safe environment for all visitors and staff. * Perform housekeeping duties and minor maintenance, ensuring strict standards are maintained and stock is replenished and visually merchandised according to guidelines. * Conduct daily floor walks with the team, ensuring layouts are maintained and shop floor standards are met, while constantly reworking stock to generate sales and maintain visual appeal. Qualifications & Experience… * Visual merchandising skills with an eye for detail. * Creative and imaginative, while demonstrating brand awareness. * Proactively seek out opportunities to increase sales. * Provide the highest levels of customer service. * Effective, confident communication with visitors and colleagues. * Work as part of a team with a flexible approach. * Self-motivated work confidently without supervision. * Proficient with Microsoft Office. Working Pattern… * This role is full time (40 hours a week). * Because of the adaptive nature of this role, flexibility is required to suit the needs of the business, with the position primarily based at our Oxford Street store and regular support required at our Kings Cross location. * Roles within the retail team may include interacting with customers and replenishing our shelves. On occasion, all members of the team will need to work across all these functions at different times. * Participate in cover of the retail stores as necessary including weekend, bank holiday, school holiday and late evening cover in rotation with other team members. Overnights will also be required for new season/range turnaround and window installs. #T&R #RETAILHP Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at ___ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our ___ for instructions to submit your request.

The Merchandising team supports the execution of assortment planning, stock allocation, and inventory management to ensure optimal product availability across the retail network. Proficiency in Microsoft Excel?and Power Point; experience with PowerBI is a plus. A first experience in Retail Merchandi

Junior Merchandiser | Fashion Retail Brand | Key Product Category. We are looking for a Junior Merchandiser to join the merchandising and planning team, supporting a key product category.

Handle Recruitment is seeking a junior Project Manager with experience in retail, merchandising or store fixtures to join a global consumer tech brand!. The role suits someone who thrives working with diverse teams and managing complex projects in a fast-paced retail environment. Coordinate and mana

Excellent organisation skills with the ability to manage multiple priorities at pace. Confident communicator with the ability to work collaboratively across time zones and functions. Familiarity with retail merchandising, store rollout or fixture deployment programmes.

Drive store operations, such as the store environment and staff administration, and make sure retail policies and procedures are in line with company standards. Achieve sales targets and related KPI’s and meet goals for the store. Ensure the store’s visual presentations and merchandising meets c

An exciting opportunity has arisen for an experienced Senior Business Consultant to support large-scale transformation programmes across the retail sector. This role is suited to an individual with strong expertise across retail operations, merchandising, supply chain transformation, digital commerc

Assistant Manager - Fashion Retail | West London Salary: Up to £38,000 + Exceptional Benefits Are you ready to step into the fast-paced world of fashion? We're on the hunt for an enthusiastic, driven Assistant Manager to join a fashion store in the vibrant heart of West London. This is your chance to be part of a brand renowned for its style, quality, and exceptional customer experience. In this role, you'll take charge of the store's daily operations, leading a passionate team to deliver world-class service, exceed sales targets, and create an unforgettable shopping experience. If you're a natural leader with a flair for fashion, this is the opportunity to make your mark in a thriving, high-energy environment. Why This Role Rocks: • Lead a High-Performance Team: Motivate, inspire, and empower your team to deliver an outstanding customer journey., • Drive Sales & Achieve Success: Smash targets, track KPIs, and implement strategies to ensure your store is always ahead of the curve., • Influence the Customer Experience: From stock management to visual merchandising, you'll shape the shopping experience that keeps customers coming back., • Career Growth: With endless opportunities for progression, this role is your launchpad to an exciting career in fashion retail. Key Responsibilities: • Inspire & Lead: Foster a positive, vibrant...

Luxury Retail Facialist Location: Sloane Square, London Salary: £28,000 per annum + up to £10,000 annual commission Benefits: Excellent benefits package Our client have a long list of loyal clients, from VIP's, celebrities, beauty editors and facial obsessives everywhere. Situated in London’s Sloane Square area this clinic boasts a stunning location. This person will be the very essence of the brand, they will exude the image, voice, and lifestyle. You will perform micro treatments, LED Light Therapy, Endymed RF and Retailing in the store itself with the multi award winning product line. This is an amazing opportunity to work with one of the most prestigious clinics in London. Responsibilities: * Performing Micro Treatments * In Store LED’s * Endymed RF * Product Masterclasses * Skin Visia Scans Requirements This person will have prolific experience working in similar prominent establishments with exacting clientele and be accustomed to a varied client base and delivering an esteemed service. You must be retail savvy with a proven track record for selling with demonstrable KPI’s, you will be personable with a positive demeanour. Benefits: * Strong retail background * Creative merchandising skills * Excellent treatment capabilities * Consistent high target achiever * Advanced skincare knowledge and Skin Peels. * Experience in Radio Frequency, D...

Concession Manager | Luxury Retail | London | Up to £42,000 + Bonus + Benefits Are you passionate about retail and leadership? Do you thrive in a customer focused environment? Zachary Daniels is recruiting a dynamic Concession Manager to join a global luxury accessories brand in Central London. If you are currently an Assistant Manager or Store Manager, this is a fantastic opportunity to join a brand rich in heritage with beautiful products. Concession Manager Benefits: • Salary- Up to £42,000 per year, • Travel allowance, • Bonus Potential- Monthly and Annual bonuses to achieve., • BUPA Healthcare, • Career Progression- Excellent opportunities to grow within a thriving luxury retail brand., • Employee Discounts- Enjoy staff discounts, • Train, motivate, and develop the retail team to ensure high performance., • Deliver an outstanding luxury retail experience by leading by example on the shop floor., • Manage daily store operations, including stock control, store merchandising, and team performance., • Provide exceptional customer service and build strong relationships with customers., • Assist in monitoring key performance indicators and reporting to senior management., • Build relationships within the sto...

Our client is a very high-end Jewellery company based in Central London and seeking an experienced Merchandising Planner. The Merchandising Planner supports sales forecasting, inventory planning, and production coordination to ensure optimal product availability across the retail network. The role w

The Fashion Retail Academy is seeking Associate Lecturers across Fashion Business / Fashion Retail / Buying & Merchandising / Marketing & Communication / Fashion Styling / Art Direction to join our Higher Education team. Subject Areas: Fashion Business / Fashion Retail / Buying &am

Support in the delivery of store operations and Visual Merchandising principles to deliver best practice retail standards and create the required shopping experience. Support the Store Manager to engage, coach and develop the team to ensure the store delivers its sales targets and associated key per

We are seeking a detail-oriented and commercially aware Credit Controller to join the finance team of a fast-paced retail business. This role involves managing the full credit control cycle, including assessing credit risks, overseeing credit insurance, driving cash collection, and resolving customer queries. The position requires close collaboration with internal teams such as sales, operations, and merchandising to ensure healthy cash flow and financial stability. The ideal candidate will have prior experience in credit control within wholesale or retail environments, strong attention to detail, and a firm yet collaborative approach to managing accounts. Key Responsibilities: • Assess the creditworthiness of new and existing customers and recommend appropriate credit limits and terms., • Manage and monitor credit insurance limits effectively., • Collaborate with internal teams to ensure accurate setup of new customer accounts., • Attend debtor meetings alongside senior management to provide financial insights and support, • Proactively collect payments from customers to optimise cash flow., • Monitor aged debt analysis and take action on overdue accounts., • Chase outstanding balances via phone and email for both major accounts and independent customers (including overseas), • Set up, monitor, and manage payment plans and pro forma accounts., • Make time...

Reebok EU are looking for a highly commercial and hands-on Retail Merchandiser to take full ownership of assortment planning, inventory management, and in-store execution across our factory outlet stores in Paris and Amsterdam. This role combines strategic planning with day-to-day trading ownership - the successful candidate will be responsible for building the right assortment, driving inventory turns, managing pricing and discounting, and ensuring best-in-class visual merchandising, ultimately maximising sell-through and margin recovery in an outlet environment. Main Responsibilities Will Include: • Own and deliver the full P&L performance for both outlet stores, driving sales, margin, and profitability in line with budget and forecast targets., • Build and manage outlet-specific assortment plans aligned with commercial targets, owning buying decisions to ensure the right product mix to maximise sell-through and margin., • Lead inventory planning across both stores, driving inventory turns through effective allocation, replenishment, and stock management., • Develop and execute a pricing architecture for the outlet channel, including markdown and discounting strategy, promotional cadence, and clearance activity., • Monitor daily and weekly trading performance, tracking key KPIs (sales, margin, sell-through, stock turn, conversion) and producing clear, actionable t...

An exciting opportunity to join a British Multinational Jewellers based in Central London has arisen for an experienced Merchandiser. General Purpose of the Position: The Merchandising team supports the execution of assortment planning, stock allocation, and inventory management to ensure optimal product availability across the retail network. The role collaborates closely with Merchandising Partners and cross-functional teams to monitor sales performance, manage stock flow, and provide data-driven insights that support commercial decisions and maximize business opportunities. PROFILE Responsibilities: • Support the execution of assortment strategies and stock allocation across regions, • Collaborate with Merchandising Partners to implement stock allocations and replenishment strategies., • Monitor inventory levels regularly and proactively rebalance stock to prevent stockouts and overstock situations., • Utilize sales data and historical performance to support data-driven allocation decisions and identify improvement opportunities., • Assist in the developing and maintaining allocation frameworks, including initial allocations and size distributions, • Provide daily operational support to stores, including handling stock requests, coordinating deliveries, and mana...

Our client, a leading fashion manufacturer, is seeking a Junior Account Manager to join their growing team and support senior sales leadership across key fashion retail accounts. This is an exciting opportunity for a commercially aware and highly organised individual with previous experience working for a fashion supplier, or retailer in a similar account management or sales support role. Candidates with experience managing both short and long lead-time projects within the fashion industry will be particularly well suited to this position. The successful candidate will play a key role in maintaining strong client relationships, coordinating product development and critical path timelines, and ensuring the smooth delivery of projects from concept through to production. The ideal candidate will be trend-aware, detail-oriented, and thrive in a fast-paced fashion environment where managing multiple priorities is essential. This is a full-time, office-based role, Monday to Friday. Main Responsibilities • Support the Senior Sales Manager across key fashion retail and customer accounts, • Build and maintain strong working relationships with clients to ensure excellent service and repeat business, • Manage and coordinate critical path timelines across multiple projects and product categories, • Liaise closely with internal teams including design, production, merchandising, and logistics to en...

Credit Controller | Fashion Wholesale & Retail | High-Impact, Commercial Role (Based in the City of London) Your new company You’ll be joining a fashion-led wholesale and retail business operating in a fast-moving, highly commercial environment. The culture is hands-on, collaborative and driven by ownership, teams work closely together, decisions are made quickly, and finance plays a visible role in supporting the wider business. This is a company that values strong relationships, clear communication and people who are comfortable working at pace. Your new role As Credit Controller, you’ll take ownership of the full credit control cycle, helping to protect cash flow while supporting commercial decision-making across the business.Working closely with the Sales Ledger Manager, Sales, Operations and Merchandising teams, you’ll balance firm credit control with strong customer relationships, making judgement calls around credit risk, order release and payment plans. Key responsibilities include: • Assessing creditworthiness of new and existing customers and recommending credit limits and terms, • Managing and monitoring credit insurance limits, • Proactively chasing payments across major, overseas and independent accounts, • Owning the aged debt position and taking action on overdue balances, • Setting up and managing payment plans and pro forma accounts, • Making decisions on releasing or holding orders based on credit status, • Producing daily On Hold reports for warehouse and internal teams, • Investigating and resolving debit notes, chargebacks and account queries, • Supporting payment allocation, reconciliations and issuing customer statements, • Reviewing bank statements and identifying incoming payments, • Producing monthly cash forecasts and supporting cash flow reporting, • Strong Excel skills; with strong hands-on experience using SAP, • Proven experience in a Credit Control role, ideally within fashion wholesale or retail, • Strong commercial awareness and understanding of the retail landscape, • Confidence communicating with customers and internal stakeholders at all levels, • Excellent organisational skills and attention to detail, • Ability to work under pressure and manage competing priorities, • A visible and commercially influential role within a fashion-led business, • Close collaboration with senior stakeholders and cross-functional teams, • A fast-paced, professional environment where finance plays a key role in decision-making, • Early Friday finishes during the summer months, • Hybrid working, with one day per week from home 4786739

An exciting opportunity to join a British Multinational Jewellers based in Central London has arisen for an experienced Merchandiser. General Purpose of the Position: The Merchandising team supports the execution of assortment planning, stock allocation, and inventory management to ensure optimal product availability across xrnqpay the retail network. The role collaborates closely with Merchandising Partner... Please make an application promptly if you are a good match for this role due to high levels of interest.

Merchandising Admin Assistant - Retail.Want to apply Read all the information about this position below, then hit the apply button.Merchandising Admin Assistant - Retail.Paddington, London (hybrid working).The duration of the contract is.The client is a multinational high-street retailer.We are look

This role is suited to an individual with strong expertise across retail operations, merchandising, supply chain transformation, digital commerce, and enterprise change delivery. London (Hybrid) | Permanent An exciting opportunity has arisen for an experienced Senior Business Consultant to support l

Reporting to the Director of Retail UK & Europe, the Senior Visual Merchandiser is responsible for implementing the global visual merchandising guidelines in our Mulberry stores and concessions across the UK and Europe.

We are seeking a highly creative, detail-oriented Visual Merchandising Manager to lead the development and execution of visual merchandising strategies across all SKIMS retail locations. Deep understanding of consumer behavior, product flow, and storytelling through visuals. Strong spatial and desig