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Join Our Team as a Retail Store Manager! Location: Bexleyheath Salary: £30,786 - £39,000 + On target commission At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets – they're destinations where customers can explore, discover, and be inspired by the latest in tech. We're committed to creating a vibrant, welcoming environment where every visit feels like a special occasion. We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you. Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors. What’s In It for You? Below are some of the many benefits we provide here at EE • Significant earning potential through commission, rewards, and incentives., • 24/7 access to an online GP for you and your immediate family., • Market-leading paid carer’s leave., • Equalized family leave with 18 weeks full pay and 8 weeks half pay., • Huge discounts on EE & BT products, saving you hundreds of pounds annually., • Support for your career development., • Season Ticket Travel Loan., • Volunteering days to give back to your community., • Optional Private Healthcare and Dental coverage. About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to build your career. We value diversity and welcome applications from all sections of the community. We understand that life is ever-changing, and we offer flexibility to support your success. Whether you need full-time, part-time, or job-sharing options, we’re here to accommodate your needs. We are committed to doing everything we can to support you. Join us and be part of a team where you can truly make a difference!

Assistant Store Manager - GAP - Wembley, London .You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland.We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader.At the last count we have over 500 sto

Mode is proud to be partnered with a prestigious luxury fragrance brand seeking an experienced and dynamic Assistant Store Manager to support the day-to-day running of a high performing Flagship retail store on Bond Street. Our client is a prestigious fragrance house, renowned worldwide for its arti

Store Manager | New Store Opening | Kingston upon Thames | Salary up to £35,000 + Bonus | Retail. Zachary Daniels Recruitment are currently recruiting for an exciting new store opening in.

Account Manager – Global Digital Retail Media Company. I’m partnering with a global, fast-growing digital retail media business that’s redefining in-store digital retail media and pioneering the future of retail. Oversee all day-to-day activity across a flagship retail-media programme, from ca

Wes most loved bed retailer, so it`s important our people feel the love as well.

Training Manager (Retail) – Neve Jewels Ltd. Location: London HQ, Hatton Garden, with flexibility to travel across the UK and Ireland Contract: Full-time, 40 hours per week, Monday to Friday (flexible working hours) Salary: Competitive About Us The Neve Jewels Group, home to the Diamonds Factory brand, is a leading name in the jewellery industry. Renowned for exquisite craftsmanship and exceptional customer experiences, we are dedicated to delivering unparalleled beauty, artistry, and joy to our loyal customers. The Role We are seeking an experienced Training Manager (Retail) to design, deliver, and evolve training programmes for our retail teams across the UK and Ireland. This is a hands-on role where you will shape the learning journey of our people – from Regional Sales Managers to Store Consultants – ensuring they excel in luxury sales, create memorable customer experiences, and uphold our reputation for excellence. You will work closely with senior leadership, influencing and embedding a culture of continuous learning and development across our stores. Key Responsibilities • Assess training needs and develop actionable plans., • Design bespoke training programmes tailored to luxury retail., • Deliver workshops, group sessions, and one-to-one coaching., • Collaborate with senior managers to support staff development., • Monitor and evaluate training effectiveness, refining content as needed., • Maintain records of training activities and report on progress. Skills and Experience • Proven experience as a Training Manager or similar role, ideally within luxury retail., • Strong knowledge of retail operations and customer service., • Excellent presentation and facilitation skills., • Strong organisational and project management abilities., • Ability to assess training needs and develop effective programmes., • Exceptional communication and interpersonal skills., • Passion for luxury products, particularly jewellery., • Flexibility to travel across the UK and occasionally internationally., • Ability to thrive in a fast-paced, dynamic environment. Benefits • 25 days holiday + 8 bank holidays, • Additional day off on your birthday, • Private healthcare, • 24/7 Employee Assistance Programme, • Company discount Equality, Diversity & Inclusion Neve Jewels Group is an equal opportunity employer. We are committed to providing a work environment that supports, inspires, and respects all individuals. We do not discriminate on the basis of gender, race, colour, religion, age, disability, belief, sexual orientation, marital status, or conditions that cannot be shown to be relevant.

We are seeking an experienced Project Manager to oversee the delivery of retail store refurbishments, renewals, and fit-out programmes across a national retail estate. Experience delivering customer experience-focused upgrades across retail environments. Retail store refurbishments and renewals.

We are seeking an experienced Project Manager to lead luxury fashion retail projects from RIBA Stage 2 onwards, taking ownership of design development, statutory approvals, construction delivery, and store handover. Project Manager - Luxury Retail Architecture. ML Projects is a London-based architec

There’s a permanent opportunity for you here as an Engineering Shift Lead to join one of our flagship retail sites in Central London, Oxford Street The Role • Assist the Site Manager in with the "day to day" running of the contract, • Supervise client property portfolios to the required output and quality standards., • Plan and organise all work associated of both planned and reactive works for direct workforce in conjunction with the helpdesk teams., • Act as a responsible point of contact for the Client representatives for resolving any queries of a technical or performance nature. Liaise on a regular basis with the Client representatives to ensure that all works – PPM and Reactive are being carried out in a satisfactory manner and within the requirements of the contract and without disruption., • Supervise a team of multi-skilled staff and nominated sub-contractors to ensure satisfactory completion of the contract. Responsible for the planning and organisation of the PPM and reactive completion following Defined SLA and emergencies, • Conduct regular work assessments, review mechanisms and continuous improvement opportunities in order to encourage “team working” and “job fulfilment” as practically as possible., • Responsible for the management of the PPM routines, the attendances to faults and repair processes, the compliance with all Health & Safety issues by the use of directly employed multi-disciplined resident and mobile specialist service technicians and subcontracted specialist in order to meet and exceed the predetermined service expectations contained within the Contract Specification., • Meet regularly with the Site Manager and Client representatives to review the level of service delivery, to identify areas of continuous improvement opportunity and to resolve all issues that have escalated beyond the first line of his management responsibility., • Responsible for the QHSE standards for the team and properties as per Dalkia specified processes. This will be monitored via QHSE team audits/ inspection Hours of Work • 12 hours shifts, 4 on, 4 off alternating days and nights Benefits • Additional earnings available through overtime - if wanted, • 23 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year – you will also get an additional day off for your birthday, • Pension with matched contributions between 6-8%, • Life Assurance, • Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants, • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance, • Access to wellbeing programmes, • Company Sick Pay, • Employee recognition programmes which reward exceptional achievements, • Employee Referral bonus with generous bonuses for ‘referring a friend’, • The opportunity to use one working day per year volunteering to help the local community, • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters, • Smartphone/ Tablet, uniform, PPE Career Progression Route • From this role you could progress into a Supervisor position if desired Qualifications and Experience Required • Level 3 Electrical or Mechanical C&G/NVQ, • 18th Edition At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you

Job title: Engineer II Location: London - Hybrid Salary: £53,500 - £72,000 Reporting to: Software Engineering Manager At this time, we are not able to offer visa sponsorship for this role. We are committed to building a diverse, global team and our sponsorship policy is evaluated on a role-by-role basis. We encourage you to keep an eye on our careers site to stay informed about future opportunities where we are able to offer visa sponsorship. Our client's Platform enables energy utilities to unlock the full value of a radically changing energy system and propel us to a future where renewable energy is sustainable, affordable and accessible for all. From automating and simplifying core operations including billing to create a lower-cost, higher-engagement experience, to optimising energy usage across smart devices in the home, we turn tough challenges into win-win-win outcomes for customers, suppliers and the energy system. What will I be doing? We’re a large team of both data-led and product focused Software and Production Engineers, pushing the boundaries of technology and working at an extraordinary scale. As a collective we strive for engineering greatness and by ensuring best practices across the board of the community. You’ll be working on a SaaS technology platform that aims to revolutionise the operating platforms for energy retailers globally. Our tech stack is very fluid, but broadly you can find yourself working with: Typescript, Node JS, Terraform, Gitactions, Kubernetes, Docker, AWS, Kafka, GraphQL Responsibilities • Contribute to the design, development, and maintenance of scalable backend services using TypeScript., • Help build event-driven systems that process data reliably and in real-time., • Collaborate with product managers, designers, and engineers to build thoughtful, user-focused features., • Write clean, maintainable code and participate in code reviews to support high engineering standards., • Take ownership of smaller services or components, contributing to their delivery, performance, and improvement., • Work with SQL or NoSQL databases to store and retrieve data effectively., • Build and deploy services using cloud platforms, particularly AWS and serverless infrastructure., • Share knowledge and contribute to a positive, inclusive team culture. About You • Experience developing backend applications — ideally using TypeScript, or a strong interest in learning it., • Some familiarity with event-driven systems and message queues (e.g. Kafka, SQS)., • Hands-on experience with cloud technologies — AWS and serverless a plus., • Comfortable working with databases (SQL or NoSQL) and understanding trade-offs., • A collaborative team member who communicates clearly and enjoys solving problems together., • Curious and self-motivated — you seek out opportunities to learn and grow., • Passionate about writing high-quality software that makes a real difference to users., • Bonus: exposure to frontend development (e.g. React) Why might this role not suit you? We are going through a period of significant evolution which is exciting and with it brings lots of opportunity and challenging work, which is not for everyone. To be successful in this role, you will be excellent at operating in ambiguous, changing environments, balancing multiple priorities simultaneously and get enjoyment from making the complex, simple. From us you’ll get • Pension Scheme, • Discretionary Bonus Scheme, • Private Medical Insurance + Virtual GP, • Life Assurance, • Access to Furthr - a Climate Action app, • Free Mortgage Advice and Eye Tests, • Perks at Work - access to thousands of retail discounts, • 5% Flex Fund to spend on the benefits you want most, • 26 days holiday, • Flexible bank holidays, giving you an additional 8 days which you can choose to take whenever you like, • Progressive leave policies with no qualifying service periods, including 26 weeks full pay if you have a new addition to your family, • Dedicated personal learning and home office budgets, • Flexible working — we trust you to work in a way that suits your lifestyle We want the best people We’re keen to meet people from all walks of life — our view is that the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential. We understand some people may not apply for jobs unless they tick every box. But if you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure, we'd still love to hear from you.

There’s a permanent opportunity for you here as an Engineering Shift Manager to join one of our flagship retail sites in Central London, Oxford Street The purpose of this role is to lead the operational service to the Oxford Street campus, via exemplary management. You will ensure the planning and allocation of all technical resources to the contract. You will be responsible for maintaining the Planned Maintenance Programme and deliver an excellent reactive service to the clients building. You will grow the existing contract by leadership and innovation. The Role • Planning and allocation of technical resources across S&Co including the control and issue of materials and equipment., • Support the client’s vision of creating ‘the destination for the most extraordinary customer experience’ by ensuring that all contractual KPI's and SLA's are achieved whilst maintaining good working relationships with the client, the concessions and the end customers., • Maintaining the Planned Preventative Maintenance (PPM) and Statutory Compliance Programme for the sites., • Collating completed PPM worksheets and reviewing for any additional works identified therein and planning implementation of the repair using the in house team., • Updating Asset Registers when equipment is replaced as part of Life Cycle or Small Works Programme within the store., • Maintaining and managing Compliance system (CAP) to ensure compliance is being achieved and accurate reports are produced., • Training and support of operatives and guidance in using correct methods and procedures including Health and Safety requirements and welfare of staff., • Participate in the Health and Safety Policy of the company and report to the Account Manager regarding any dangers; hazards or other defects/issues that may be encountered., • Ensure that the engineers adhere to the Company Dress Code all times and that all uniforms and Personal Protective Equipment are issued on staff commencement, maintained at all times, and collected at the end of staff employment., • Undertake other tasks or requests to maintain and improve the service provision throughout the region., • Maintaining ongoing service performance through service and performance reviews including the undertaking of performance reviews / appraisals., • To develop a detailed knowledge of the building, work areas and work schedules and to allocate and organise staff duties to conform to the service specification., • Carrying out regular reporting (at the request of the Facilities Manager) in relation to SLA compliance, problem areas etc, recording actions taken or to be taken and any escalations., • Assisting in the recruitment of team members as and when required., • Carry out regular site audits and provide regular onsite support., • Ensure the appropriate response is given to the priority levels of service requests especially avoiding penalties imposed by failed KPIs., • Minimise disruption to the clients business and maintain the required availability of the key functional areas throughout their store., • Maintain good working practices to enhance asset value and promote a positive image of both the client and Dalkia., • Undertake and report Service audits and H&S Check sheets, recording and reporting results., • Develop and take duty of care for the Maintenance Teams on a daily basis., • Assist Maintenance Teams in any daily issues in delivery of the maintenance service., • Authorisation and reporting of annual leave and organisation of appropriate staff cover ., • Review and authorise timesheets, • 12 hours shifts, 4 on, 4 off alternating days and nights Benefits • Additional earnings available through overtime - if wanted, • 23 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year – you will also get an additional day off for your birthday, • Pension with matched contributions between 6-8%, • Life Assurance, • Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants, • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance, • Access to wellbeing programmes, • Company Sick Pay, • Employee recognition programmes which reward exceptional achievements, • Employee Referral bonus with generous bonuses for ‘referring a friend’, • The opportunity to use one working day per year volunteering to help the local community, • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters, • Smartphone/ Tablet, uniform, PPE Qualifications and Experience Required • Substantial quantifiable and demonstrable experience in a similar role, • Demonstrable experience of budget management and control of small revenue works, • Recent successful experience of controlling site teams in hard services, • Valid formal Health & Safety qualification e.g. IOSH / NEBOSH, • Level 3 Electrical or Mechanical C&G/NVQ, • 18th Edition, • Inspection & Testing would be desirable, • PASMA would be desirable, • IPAF would be desirable, • HVAC would be desirable At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you

As the Deputy General Manager of the £10m+ business, you will be responsible for leading your managers and store team through the day-to-day Retail focuses focusing on commercial & operational excellence, customer & store experience, and creating the best place to work. The White Company is seeking

Are you currently a Deputy Store Manager or Team Leader in food retail, catering or food service? Are you ready to take the next step in your career? We are looking for dynamic, energetic, and hands-on managers to lead thriving retail food store teams. As a Deputy Store Manager, you will be at the f

Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. Assistant Store Manager Full Time. What we offer to our Assistant S

An experienced Store Manager, Assistant Manager, or Leader who includes thrives in the fast-paced retail or hospitality business. Are you an experienced, dynamic and creative Store Manager looking for an opportunity to advance your career and join one of the UK’s largest supermarkets? Our client i

Are you currently a Deputy Store Manager or Team Leader in food retail, catering or food service? Are you ready to take the next step in your career? We are looking for dynamic, energetic, and hands-on managers to lead thriving retail food store teams. Job Title: Deputy Store Manager.

Boutique Manager (Multi Site) - Luxury Timepieces Location: Central London Package: £70,000-£75,000 + very strong bonus potential (£90,000+ OTE) + luxury benefits An exceptional opportunity has arisen for an experienced Store Manager (Multi-Site) to lead two high-profile retail

If you're experienced in retail management, event-based marketing, visual merchandising, retail sales, people management or have team leadership or supervisory experience, we’re keen to hear from you!. London Store Manager - Pop up retail experience. Month - Temporary Contract - Entertainment, Mus

Overseeing daily operations, including staffing, payroll, and store processes to maximise efficiency.

As an Assistant Store Manager, you will support the Retail Manager in leading the team, overseeing boutique operations, and driving commercial success, while ensuring every client receives an exceptional and personalised experience. Previous supervisory or management experience in luxury or premium

REPORTS TO: Store Manager RESPONSIBLE FOR: Stock Management, Team Support, Store Operations, Customer Experience, and Brand Experiences ROLE OVERVIEW: As a supervisor, you will be instrumental in supporting the store’s sales performance and operations while delivering exceptional, sensory-driven customer experiences. You will combine operational excellence with creativity, acting as a brand ambassador and inspiring the team to consistently meet performance targets. You will lead and host our signature Fragrance Tapas and Shot Candle™ experiences, bringing the Jo Loves brand to life in immersive, luxurious, and unexpected ways. In addition, you will assist the Store Manager in managing daily operations, stock, and visual standards, while mentoring the team to deliver best-in-class customer service and storytelling. RESPONSIBILITIES & OBJECTIVES: Leadership & Operations • Assist the Store Manager in achieving and exceeding weekly, monthly, and annual sales targets., • Support day-to-day store operations, including opening/closing procedures, daily briefings, cash handling, and health & safety processes., • Maintain exceptional visual merchandising standards, ensuring the store reflects the Jo Loves brand., • Manage stock movement in and out of the store, organising and recording deliveries, stocktakes, and cycle counts accurately., • Highlight stock performance, patterns, or potential issues, and proactively resolve discrepancies., • Deputise for the Store Manager as required and lead the team by example in all aspects of store operations. Customer Experience & Sales • Deliver an exceptional customer journey through warm, tailored service and in-depth product knowledge., • Drive sales through effective upselling, storytelling, and building client relationships., • Operate the till system with accuracy, handling transactions, returns, and exchanges., • Capture customer data and encourage loyalty through insights on new collections and exclusive events. Fragrance Experiences & Brand Representation • Host the Fragrance Tapas Experience, guiding guests through Jo’s inspiration while using unique, interactive techniques, • Lead the Shot Candle Experience, helping guests blend their own bespoke candle with expert fragrance guidance., • Create engaging, educational moments that deepen customer connection to the brand and drive product discovery., • Embody the Jo Loves brand values of dreaming, daring, caring, and delivering in every customer interaction. QUALITIES & QUALIFICATIONS REQUIRED • Proven experience in premium/luxury retail with a strong record in sales and leadership., • Passion for fragrance, creativity, and immersive customer experiences., • Confident and inspiring communicator with exceptional interpersonal skills., • Strong organisational and multitasking abilities with attention to detail., • A team player with a hands-on, solutions-oriented mindset and the ability to lead by example., • Impeccable grooming and presentation standards., • Enthusiastic about hosting and storytelling, with the confidence to lead experiential events.

Supporting the Store Manager with day-to-day operations, retail performance and team development. Deputising in the absence of the Store Manager. Assistant Manager | Flagship Store | Covent Garden | Up to £35,000 DOE + Benefits.

Demand Planning Supervisor (Retail) Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit ___ and our ___ page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate The Demand Planning Supervisor – UK Retail Business acts as the country lead for demand planning, responsible for forecasting, stock planning, and allocation across all UK stores. Reporting to the Regional Supply Chain Manager, the role ensures that UK stock flow aligns with merchandising priorities and retail performance requirements. The Supervisor will manage a small team of demand planning coordinators, focusing on day-to-day oversight, workload allocation, and accuracy of planning output. The role is hands-on, balancing team management with direct responsibility for analysis and operational execution. Responsibilities • Act as the UK country lead for demand planning, aligning with regional supply chain strategy, • Manage a small team of demand planners/executives, overseeing daily tasks and ensuring high-quality planning output, • Produce and maintain accurate forecasts for the UK retail business, reflecting promotions, launches, and seasonal demand, • Oversee store-level allocation and replenishment to maintain availability while avoiding overstocking, • Review sales, inventory, and forecast accuracy regularly, highlighting risks and proposing adjustments, • Partner closely with merchandising and retail teams to ensure demand plans support commercial initiatives, • Supervise quarterly and annual inventory counts for UK stores, • Provide reporting and insights to both country and regional management Required Qualifications • Bachelor’s degree in Business, Supply Chain, or related field, • 5 years of experience in demand planning, supply chain, or retail inventory management, • Experience in supervising or coordinating a small team, • Strong analytical skills with advanced Excel proficiency, • Clear communication skills in English, with the ability to work effectively across functions, • Detail-oriented and organised, with the ability to manage multiple priorities under pressure Desirable but Not Essential • Experience in the toy industry or pop culture retail sector, • Familiarity with the UK and European retail landscapes, • Understanding of designer toy and collectible trends, particularly in the art toy market, • Experience in ERP systems, demand planning, or forecasting software If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

🌍 National Key Account Manager – Global Consumer Electronics Brand 💼 Salary: £50,000 – £60,000 + Bonus + Benefits 📍 Hybrid / London based Are you a commercially driven account manager with experience in consumer electronics and strong relationships within UK retail? This is an exciting opportunity to join a global market leader in consumer technology, managing two of the most high-profile accounts in the UK: Currys and Amazon. The Opportunity As National Key Account Manager, you’ll take ownership of strategic growth and performance across these key retail partners. You’ll work closely with buyers, marketing, and supply chain teams to deliver best-in-class retail execution, drive sales, and ensure brand visibility across both online and in-store channels. Key Responsibilities • Lead and manage national accounts including Currys and Amazon, driving growth and profitability., • Develop and implement joint business plans and promotional strategies., • Analyse sales data, market trends, and competitor performance to identify opportunities for growth., • Work cross-functionally with marketing, demand planning, and supply chain to ensure flawless execution., • Negotiate trading terms, pricing, and promotional funding to maximise ROI., • Build long-term relationships with key retail partners, acting as the main point of contact for all commercial activity. About You • Proven experience in key account management within consumer electronics, appliances, or a related FMCG category., • Strong commercial acumen and negotiation skills., • Confident managing complex retailer relationships — particularly Amazon and Currys., • Excellent analytical and presentation skills., • Results-oriented, self-motivated, and collaborative team player. What’s on Offer • Competitive salary of £50,000–£60,000 plus performance bonus and comprehensive benefits., • The chance to represent a global, household-name brand with significant growth ambitions., • Hybrid working model and strong opportunities for career progression. If you’re a hunter and dynamic account manager ready to take on a high-impact national role with a global tech leader — we’d love to hear from you.

Concession Manager – Central London - Premium Womenswear Salary: Up to £47,000 + Bonus (£60k+ OTE) Location: Central London Department Store We’re representing an iconic luxury fashion house known for its refined aesthetic, timeless collections, and immersive retail experience. As the brand continues to evolve and expand its retail presence, we’re seeking an experienced and commercially driven Concession Manager to lead one of its flagship London boutiques. This is an exceptional opportunity for a dynamic retail leader with a passion for luxury fashion, an entrepreneurial mindset, and the ability to inspire teams to deliver exceptional results. The Role As Concession Manager, you’ll take ownership of all aspects of store performance — leading, motivating, and developing your team, driving sales, and delivering an exceptional client experience. You’ll blend strategic thinking with hands-on leadership, ensuring operational excellence and cultivating a sophisticated store environment that embodies the brand’s values. Key Responsibilities Commercial & Sales Performance • Drive and exceed sales targets through effective team leadership and personal sales impact., • Implement strong clienteling strategies to enhance revenue and build lasting relationships., • Analyse commercial data and competitor activity to identify opportunities and shape strategy., • Manage budgets, address underperformance, and deliver commercial solutions., • Deliver a seamless, high-touch luxury experience across every client interaction., • Leverage CRM insights to tailor recommendations, anticipate client needs, and deepen engagement., • Lead initiatives such as personalised outreach, VIP events, and re-engagement campaigns to drive loyalty., • Coach the team to use data-driven insights to enhance service and identify key commercial moments., • Lead, coach, and inspire a high-performing team to deliver exceptional service and commercial results., • Set clear KPIs, provide regular feedback, and foster a culture of accountability and excellence., • Proactively address challenges and maintain a positive, high-performing environment., • Ensure the highest visual and operational standards across the store in line with brand guidelines., • Oversee stock management, minimising loss and supporting accurate stocktake processes., • Ensure compliance with all health, safety, and company policies., • Maintain excellent store organisation, administration, and operational performance. About You • Proven experience managing a premium or luxury retail store, with a strong commercial track record., • Confident leader with excellent coaching skills and the ability to inspire and develop high-performing teams., • Expert in clienteling, CRM, and delivering exceptional customer experiences., • Strategic thinker with strong problem-solving skills and a hands-on, solution-focused approach., • Highly organised, detail-oriented, and resilient in a fast-paced retail environment. Why Join This is a rare opportunity to lead a flagship boutique for one of the most respected names in luxury fashion, shaping its commercial success and delivering unforgettable client experiences. You’ll join a brand that invests in its people, offering career development opportunities, generous product discounts, and access to exclusive events and benefits. Apply now to take the next step in your luxury retail leadership career.

CH Carolina Herrera is seeking a Sales Associate for our boutique in Fulham Road. The Sales associate is responsible for creating and organizing a pleasant shopping environment for our clientele, providing excellent customer service, and driving customer loyalty. Responsibilities: • Providing excellent customer service following the company customer experience protocol- Maintaining and developing the store Client book (sales aftercare), • Replenishing the products on the sales floor as outlined in the company procedures whilst respecting the visual merchandising standards, • Achieving daily and weekly individual sales targets and KPI's as defined by the Store Manager or Assistant Store Manager in order to achieve the store objectives, • Assisting with merchandising and inventory activities. Keeping the sales floor and store image neat, organized, clean, and stocked, • Processing transactions accurately and efficiently, • Complying with all sales related policies and procedures Requirements: • Minimum 1-year experience in fashion retail luxury stores, • Passion for fashion, • Orientation to results and the clients’ satisfaction, • Excellent communication and negotiation skills, • Identification with the brand For more information regarding our company and products please visit: Sociedad Textil Lonia Corp. is an Equal Opportunity Employer. All qualified applicants will be considered regardless of race, color, religion, sex, national origin, sexual orientation, disability, age, gender, marital status, citizenship status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

STORE MANAGER–LUXURY FASHION WOMENSWEAR | LONDON OFFERING: • Salary up to £50k - plus bonus, • Monthly commission scheme linked to performance, • Staff discount across collections, • Training and long-term career development opportunities ABOUT: • A globally recognised luxury fashion house, renowned for refined ready-to-wear and modern essentials, • Synonymous with timeless style, craftsmanship, and a minimalist aesthetic, • Operates premium retail spaces in iconic London destinations, • Collaborative and fast-paced culture with a focus on commercial excellence and client relationships RESPONSIBILITIES: • Lead daily operations to deliver strong sales performance and KPIs (sales, conversion, ATV/UPT, payroll, stock), • Ensure exceptional client experience, building long-term customer relationships, • Recruit, train, and inspire a high-performing sales team, • Maintain premium visual merchandising standards and uphold operational excellence, • Drive commercial initiatives, reporting, and effective business planning in line with brand expectations REQUIREMENTS: • Previous experience as a Store or Department Manager within luxury or premium fashion, • Proven commercial track record with strong KPI delivery, • Experienced people manager with the ability to motivate, coach, and drive performance, • Solid operational understanding (VM, stock, compliance, reporting), • Polished, client-focused approach with passion for luxury ready-to-wear Due to a high volume of applications, only shortlisted candidates will be contacted. We are a boutique recruitment firm specialising in premium & luxury retail. Follow us on LinkedIn, Instagram, and Facebook to stay updated with our latest job opportunities

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. We are looking for a dynamic and inspirational Business Manager to lead the LBTY team in Liberty’s London flagship. Launching at the end of 2023 LBTY has already become one our highest-ranking brands and we are looking for a dynamic and driven leader to elevate customer experience, drive sales performance, coach and develop our team of brand consultants and take on an active role in brand development. Candidates should have proven leadership, coaching and business management skills gained in a fast-paced retail environment. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package. We are looking for a skilled Manager with Luxury Perfumery experience to join our LBTY fragrance team. Responsibilities: • Create and execute an agile business plan to achieve sales goals. Identify opportunities and implement strategies to maximise sales growth., • Build strong client relationships and implement plans to increase customer recruitment and loyalty though the Liberty loyalty CRM programme., • Accelerate the LBTY services programme and achieve booking targets., • Work interdepartmentally to implement cross category awareness initiatives., • Ensure visual merchandising standards are met at each customer touchpoint throughout the store., • Manage inventory levels, conducting regular stock takes and ensuring stock management processes are in place., • Lead and inspire LBTY team, monitor performance through coaching, regular 1:1s and implementing development plans., • Conduct regular training sessions with teams and key stake holders., • Consolidate consumer insights and feedback on new product development., • Suggest and spearhead impactful customer eventing and gifting initiatives., • Act as brand ambassador at the highest level with exceptional brand knowledge and presentation in line with LBTY brand image. Our ideal candidate will have a solid background of working within luxury fragrance and an exceptional knowledge of fragrance and fragrance brands. You will also possess: Skills: • Analytical skills – ability to analyse sales and suggest effective actions to optimise conversion., • Effective verbal and written communication skills. Excellent interpersonal skills., • Quality customer service skills to anticipate, recognise, and meet customers' needs., • Results orientated, with high drive to meet objectives and standards., • Pursue goals beyond what is required or expected of them., • Identify team development needs and implement action plans to create change., • Guide the performance of others while upholding individual accountability., • Cultivate and maintain extensive informal networks., • Model team qualities like respect, helpfulness, and cooperation., • High attention to detail and organisational skills., • The ability to work autonomously and contribute to the team., • Experience in strategic planning and execution., • Ability to develop financial plans and manage resources., • Ability to sell and reach sales targets.

Senior National Account Manager (Grocery) – Top 5 Spirits Producer Field-Based | Competitive Salary & Package This is an exciting opportunity to join a global premium spirits business with a portfolio of some of the world’s most admired brands. With ambitious growth plans across the UK, the company is looking for a commercially astute Senior National Account Manager to take ownership of key grocery customers and drive performance through best-in-class trading relationships and brand activation. The Role As Senior National Account Manager, you will: • Own and deliver commercial performance across your customer base, driving sales, contribution, and share growth in line with budget and long-term strategy., • Build strong and collaborative relationships with key grocery accounts, negotiating JBPs and ensuring compliance to agreements., • Work cross-functionally with category, finance, customer marketing, NRM, and supply chain teams to deliver customer-centric plans that balance brand equity with sustainable profit., • Execute pack, price, and promotional strategies that optimise distribution, visibility, and activation., • Manage forecasting, investment, and spend with rigour to deliver ROI and protect profitability., • Champion brand activation standards in-store, ensuring plans are executed to the highest level. About You We’re looking for a candidate with: • Proven experience managing Top 4 grocery retail accounts within drinks or wider FMCG., • Strong commercial acumen with the ability to balance brand building and value delivery., • Excellent negotiation and relationship-building skills, with experience delivering JBPs at senior buyer level., • A track record of working cross-functionally to deliver sales and share growth., • High standards of financial and operational control, ensuring accountability on forecasting, pricing, and spend. Why Join? • Be part of a globally recognised drinks company with a premium brand portfolio., • Take full ownership of high-profile grocery accounts, with the autonomy to shape plans and deliver growth., • Work alongside a collaborative commercial team that values development, performance, and engagement., • Competitive salary and benefits package. Please get in touch with Kayleigh or click “Apply Now” to be considered for this vacancy. 📞Call: 020 7871 8000 💻Email: The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness For Freedom | For Unity Against Racism Senior Sales Manager is a true ambassador of the Company. The role will take the ownership to lead, coach and build Client relationships. You will be responsible to motivate your teams to ensure sales are excelled whilst ensuring customer experience is at the highest level of service as well as the close supervision of managers. SALES • Deliver budgeted sales., • Create a customer centric culture by constantly reviewing our service proposition to exceed customers expectation as we strive to be the market leaders., • Understands the importance of Host Store and other concession relationships which is constantly maintained., • Take initiative and ownership to act instinctively to improve the business., • To invest time to review your brand performance to enhance your commercial decisions., • Contribute towards the development of the department in line with consumer demands and business opportunity., • Effectively schedule and oversee the planning of staff to ensure maximum floor coverage at all times in line with core hours., • Consistently meet high standards of staff presentation and ensure that guidelines outlined in model store are adhered to. SERVICE • Create a customer centric environment across the business. Train, coach and develop the team to forge new relationships with clients and maintain/develop existing ones., • Monitor test shops results, CRM, creating service action plans and develop team to consistently achieve Company standard., • Establish a client focus mind-set in store to ensure the highest level of Client experience is met. To oversee the team to ensure that client relationships are being maintain and Client books are being managed. PEOPLE • Recruit new team members in conjunction with GM, following Kurt Geiger Recruitment policy., • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Invest time in the development of your management team so that they are able to perform to their best ability., • Have positive relationships with co-workers and Group General Manager., • Create a positive and togetherness across all areas of the floor by championing this daily., • Communicate KPIs and manage on an on-going basis, through performance review and demonstrate effective leadership OPERATIONS • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Take ownership of the daily hygiene ceremony and that it is being carried out., • Ensure the opening and closing standards are completed daily., • A full understanding of the operations and back of house standards (including stock room). KPIs • Meet sales in line with Company target., • Achieve Host Store and Company Sales, Mystery Shopper, Productivity target., • Achieve retention and labour turnover target., • Contribute to achieve payroll target., • Audit at +/- 0.3% or below., • Meet event targets (% sales revenue)., • Meet and exceed the 10% target or above for client book sales. BENEFITS OF JOINING THE TEAM: • Competitive basic salary, • Generous bonus structure, • Pension Scheme, • Gorgeous shoes each season, • Amazing employee discounts Our Culture We’re an energic fast-paced brand that embraces progress and strives for innovation. Hard work is rewarded with new opportunities at every level and kindness is celebrated in everything we do. Our summer working hours accommodate a healthy work life balance. Wellbeing is important to our working culture, which is why we nurture a friendly environment for talent to thrive in, alongside a vibrant social community. Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | Against Racism

Quest Search & Selection are currently recruiting for a Regional Operations & Brand Manager, looking after multi brand stores and the trading including the P&L of the stores, budgeting, and strategic delivery. You will also be focused on leading and developing a high-performing management team to achieve profitable, brand-compliant stores & selecting the ranges for the stores with the buying & merchandising team. Here you will ensure strong financial controls, effective operations, and full compliance with Health & Safety standards. This well-established retail group is operating stores and real estate commercial property dedicated to providing exceptional customer experiences & future CAPEX expenditure. Please note that this role will require relocation. This role is based in a remote part of the British Isles, so only apply if relocation is a consideration . The roles & responsibilities of this Regional Operations & Brand Manager role: • Build strong partnerships with franchise teams to drive effective commercial decisions., • Ensure brand compliance and operational excellence across all 8-10 stores cross the island., • Lead financial performance management including Sales, EBITDA, and cost control., • Identify new franchise partners and growth opportunities in line with strategy., • Develop and inspire high-performing teams aligned with business objectives., • Oversee stock, merchandising, and marketing to maximise sales and profitability., • Ensure compliance with Health & Safety and HR policies., • Drive a culture of accountability, pace, and performance across all levels. The qualifications of this Regional Operations & Brand Manager Role: • Proven experience in managing multiple stores and driving business performance in flagship store, area or regional capacity., • Ideally have experience within high-street fashion, home, beauty or general merchandise within retail or wholesale environment., • If you work in multi - brand environment within franchises, department stores etc this would be desirable, • Skilled in leading diverse teams and managing senior-level internal and external relationships., • Commercially focused on understanding ranges reviews, space planning,& delivering with brands directly to provide the most effecting range for the stores, • Demonstrated ability to shape and deliver successful business strategies., • Strong track record of achieving and sustaining sales growth and profitability in competitive markets., • Exceptional leadership, communication, and decision-making skills. The benefits for this Regional Operations & Brand Manager Role: • Salary between £60,000 - £70,000, • Private Medical Insurance, • Annual bonus opportunity, • Reduced Tax benefit, • If not in the location – relocation support can be discussed., • Annual leave 25 days plus bank holidays, • Enhanced Maternity and Family Leave, • Employer Pension Contribution Scheme, • Staff discount of up to 20% This is great opportunity to own something and build growth in a fast-paced environment in a new location! If this role sounds like you then please apply today.

HR & Talent Specialist - UK Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit ___ and our ___ page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate POP MART is seeking a hands-on and driven HR & Talent Specialist to support our rapid retail expansion across the UK. The role is heavily focused on recruitment for new store openings and employee relations case management, while also strengthening day-to-day HR operations. The successful candidate will play a central role in building our retail teams, ensuring smooth hiring processes, and supporting managers with people issues. This is an excellent opportunity for someone who enjoys a fast-paced environment, balancing high-volume recruitment with frontline HR casework. Responsibilities Talent Acquisition & Store Expansion • Lead end-to-end recruitment for retail teams, including planning, sourcing, interviewing, and onboarding, • Manage high-volume recruitment for new store openings, including recruitment days, assessment centres, and seasonal ramp-ups, • Partner with retail managers to define headcount needs and deliver talent pipelines on time, • Build talent pools and maintain relationships with candidates to support future growth, • Promote POP MART’s employer brand to attract strong retail talent in a competitive market Employee Relations & Case Management • Act as the first point of contact for employee queries and workplace issues within retail teams., • Support the HR Manager in handling ER cases, including performance management, absence, grievances, and disciplinary procedures, • Ensure ER cases are managed fairly, consistently, and in compliance with UK employment law, • Coach and guide store managers on people management practices to reduce ER risks HR Operations & Compliance • Maintain accurate employee records and ensure compliance with UK employment law and GDPR, • Support HR processes such as contracts, policy reviews, and audits, • Prepare reports on recruitment activity, turnover, and ER trends to support decision-making Onboarding & Engagement • Deliver onboarding programmes to ensure smooth integration of new retail hires, • Support employee engagement initiatives and assist with follow-up action planning, • Contribute to building a positive workplace culture across retail and office teams Required Qualifications • Degree in Human Resources, Business Administration, or a related field, • 3+ years of experience in HR or recruitment, ideally with exposure to both retail hiring and ER case management, • Proven ability to deliver high-volume recruitment within tight deadlines, • Solid understanding of UK employment law, particularly in relation to ER cases, • Strong communication and interpersonal skills, with the ability to influence and build trust, • Highly organised, with the ability to manage multiple priorities in a fast-paced environment, • Professional, discreet, and confident in handling sensitive information, • Fluent in English, both spoken and written Desirable but Not Essential • Previous experience in retail, hospitality, or another high-volume, customer-facing industry, • Experience supporting store openings or multi-site operations, • Familiarity with HRIS, ATS, and recruitment platforms If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. PEOPLE We see true value in growth and development. We embrace uniqueness and play to each other's strengths to thrive as a high performing team. PRODUCT We are experts in our product. We know our collections inside out, and how to make our product sparkle on the shop floor - as well as on our customers. COMMERCIAL We know an opportunity when we see it. We are empowered, creative and proactive in our pursuit of commercial excellence. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency and create seamless processes. CUSTOMER We keep our customers big and small at the heart of our business. We take pride in our Trotters Touch customer journey and believe that "Great Service is Good Business". THE ROLE Our Concession Managers are the ambassadors and guardians of our brand within a host store environment, leveraging our five pillars of retail excellence to lead our Concessions with entrepreneurial flair and commercial brilliance. As a Concession Manager at Trotters, you will nurture our business and drive it forward. You will ensure the achievement of KPI’s through genuine customer connection, maximising sales opportunities, and instilling excellence in your team. You will enhance sales and service by fostering an environment of passion for the brand, equipping your team with in-depth knowledge of our collections across all our customer touchpoints MAIN RESPONSIBILITIES · Leverage our 5 pillars of retail excellence to drive achievement of your Concessions performance budgets and KPI’s. · Create excellent team participation, contribution & engagement, implementing effective incentives to inspire them to achieve excellence. · Ensure the team are expertly delivering best practice with enthusiasm and consistency. · Facilitate team-member learning and knowledge share - ensure detailed and up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for all aspects of your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Foster a dynamic sales environment, and coach team members in delivering a natural approach to sales - cascading your strong understanding of local market, customer profiles and shopping behaviour to your team to maximise sales and increase customer loyalty. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management, reporting regularly on customer insights. · Showcase fantastic commerciality through precise knowledge and insightful analysis of location product and figures; develop commercial actions and hold regular management meetings to ensure delivery against budgets, review risks and opportunities to influence positive action. · Identify and execute marketing opportunities within brand guidelines and drive success of all promotions, ensuring team involvement across all promotional activities. · Ensure continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Train & support team members at all levels on a pro-active and re-active basis, identifying areas for improvement; manage and document all performance matters, feeding back to the Regional Manager. · Proactively identify, anticipate, and resolve recruitment needs in partnership with the Regional Manager, underpinned by a high level of team understanding, effective succession planning and ongoing networking. Effectively manage onboarding of new starters. · Ensure team adherence to store administration, systems, and processes within company guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · Experience managing retail teams, preferably within the premium space. · A natural and empathetic leader, well versed in coaching and developing team members. We would love someone who can harness the relationship between nurturing individual strengths and fantastic succession planning. · Excellent commerciality, able to implement and drive initiatives to achieve outstanding outcomes. · Demonstrable retail sales expertise, able to influence customer behaviour through elevated service, VM and excellent product knowledge and brand awareness, imparting this on your team. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores Is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow Together and Shine Bright We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

Experience working in Luxury fashion retail or a background in bespoke retail. As well as managing the MTO/MTMB timeline, liaising with the Production Department, the Bespoke Manager will be working in collaboration with the retail team and the atelier, and report to the Store Manager. Keep an organ

🛍️ Senior Product Manager | Scheduling & Booking Platform | Household Brand | FTC 🛍️ Role: Senior Product Manager Location: London - 2 days p/w in the office Contract duration: Until the end of 2026 Salary: up to £100,000 Are you an experienced Product Manager? Are you excited by the challenge of transforming a critical business service and embedding product thinking into a growing team? Do you want to work for a popular, well-known retailer? If so, this could be the perfect next role for you! This business is a household name across the UK 🇬🇧 and has significantly matured its product & tech team over the last few years. They are now looking to transform their scheduling and booking platform (a core part of the customer experience that handles over 130,000 requests per year & drive 30-40% of their revenue) into a scalable, integrated, and online-enabled service. 💻📈. As Senior Product Manager you will lead this high-profile transformation project from ideation through to operational execution, working with internal stakeholders, store teams, and external partners. 🏬🛍️ What are they looking for? • A proactive Product Manager with experience driving change in operational systems 🛠️, • Able to work with complex integrations, and internal platforms 🔗, • Skilled in stakeholder management and leading cross-functional teams 🤝, • Customer-focused with a deep understanding of operational workflows 👥, • Capable of managing sensitive change that impacts existing processes while delivering business improvements ⚖️, • Nice to have: experience in retail 🛍️ Key Responsibilities: • Lead the transformation of the scheduling and booking platform over the next 12 months 📅, • Operationalize the platform online and integrate it fully into stores 🖥️🏬, • Manage external partners for scheduling and route optimization 🚚, • Work closely with store teams to ensure smooth adoption of the new platform 👌 This is a high-profile, fixed-term opportunity to lead a critical operational transformation and make a tangible impact on a growing retailer’s core systems. You will work alongside a supportive Product Director and product team and take ownership of the project from start to finish. Please send your CV now for more information on both the role and company. ✉️ 🛍️ Senior Product Manager | Scheduling & Booking Platform | Household Brand | FTC 🛍️

Looking for a new opportunity in retail? Want to build your skills, support a great team and help customers feel welcome? Wanting a better work-life balance?.We’re looking for an Assistant Store Manager to help lead one of our busy stores.Help with the day-to-day running of the store.Encourage you

We are currently recruiting for 2 Positions : 1. Field Sales Regional Manager - South UK -, 2. Field Sales Regional Manager - North UK Background. Management of field sales reps. Sales - Training, Coaching & Performance Management experience essential. Player manager - you will be managing key accounts Travel - 3 to 4 days a week to conduct field visits , audits and key Account meetings . This is not a work from home role . FMCG OR RETAIL PHARAMCY/FIELD SALES/ RETAIL STORES MERCHAIDISING Territory: Regional - 1 x south - 1 x North Reference: KSP/COMB We are looking for a dynamic driven Field Sales - Regional Manager The role is primarily focused on managing a team in the field, driving sales, delivering continuously improved field standard and adhering to compliance and company operating procedures. This is a multifaceted role as such the individual Field Sales Regional Manager will be expected to liaise, report and support the Leadership team. Below outline some of the key accountabilities required for the role, however, we are a growing company and thus, not exhaustive • Lead, motivate and develop the team to deliver great store excellence and customer service, • Ensuring all compliance and best practice is delivered to the highest standards, • Auditing the field team, • Conducting Field Visits in line with the company expectations, • Deliver constructive feedback. Challenge bad practices, delivering feedback to Commercial Business Managers on poor performance and celebrate success, • To provide coaching support, training and onboarding of mew starters as required to the field team, • Building relationship with field team & customer, • Driving sales in the field teams, • Time Management, • Report completion and submission report, • Strong personal integrity with an ability to make clear judgments and influence change, • Travel Nationally with 3 to 4 days a week in the field., • Strong background in managing field Sales teams, • Interpersonal and influencing skills, able to develop and maintain strong working relationship, both field team and leadership team/ key stakeholders, • Confident self-starter able to manage their time plan own workload with minimum supervision, • An ability to work as a highly effective team player, able to collaborate with field team, customers, • Robust, determined, willing to go the extra mile to resolve issues, • Ability to cope with and resolve conflict and be confident in holding difficult situations, • Excellent personal presentation skills, • Fluent in English Language (bilingual will be advantageous), • Demonstrable Education up to 'GCSE' level, • Preferably, working knowledge of Field Sales B2B . You will need to demonstrate you can manage a Team of Sales Representatives in the field., • Confident in IT systems including Word, Excel, Email, • Basic Annual Salary, • End of Year Bonus, • OTE package- £40k to 45k, • Vehicle allowance, • Business Mobile phone & Laptop, • Auto Enrolment Pension after 3 months service, • 28 Days Annual Leave Including Bank Holidays, • Birthday Vouchers and Incentives Keystone People Limited are a specialist recruitment agent in the field of Sales and Account Management. With over 50 years combined recruitment experience, we understand the feelings that candidates may be experiencing and offer an informal approach to our recruitment process.

We are seeking a passionate Boutique Manager to lead our Floral Street store focusing on driving sales, building brand awareness, and bringing our jewellery’s storytelling charm to life. A confident and inspiring leader, you’ll guide your team to deliver an exceptional service in a warm, welcoming environment — ensuring every customer discovers the beauty and craftsmanship behind our pieces. Maintaining the store’s stunning presentation and collaborating with teams across the brand to create a seamless shopping experience for all our customers which reflects the ethos of our brand. Specific Responsibilities Sales • Proactively identify and pursue sales opportunities by engaging customers, sharing our brand story, and driving sales in a friendly, consultative, and non-pushy manner, • Sustain sales performance and profitability whilst offering the friendly, inclusive and relaxed shopping experience., • Wherever possible, go the extra mile for the customer, ensuring they receive the best advice and service, and have an outstanding experience with Alex Monroe., • Provide accurate information to customers, following Alex Monroe Customer Care guidelines and policies at all times, • Respond to telephone enquiries with a positive and friendly manner, maintaining composure when potentially faced with a large volume of calls or difficult conversations, • Develop your own encyclopaedia-like knowledge of the Alex Monroe brand, and all of our jewellery., • Demonstrate sales leadership for staff by projecting a positive attitude, and playing an active selling role on the shop floor., • Implement and monitor KPIs to measure sales performance, customer satisfaction, and team productivity., • Liaise with, and utilise support from the AM Management Team, to plan new activity and maximise company-wide sales opportunities, bringing forward ideas for improvements within the business, alongside contributing feedback and offering solutions to other points raised., • Oversee the raising and accepting transfer orders using the company finance system Netsuite. Ensure that the information provided in the transfer orders is present and correct. Store • With Senior Associates from the sales team, ensure infrastructure is in place for our busiest store, including but not limited to: Health & Safety, Alarms and Security, Telephones, Internet, CCTV, Refuse & Recycling, Understanding Council Regulations., • Take the responsibility of being key-holder for the store with call-out responsibilities., • Implement and maintain security measures to ensure staff safety, and stock security., • Ensure our Floral Street store is a fascinating and engaging experience for customers. Plan, organise and staff regular events and sales initiatives such as product launches, talks / Q&A’s, teaching and demonstrations., • Ensure that the appearance of the Floral Street store is maintained with pride; the jewellery should be neat, clean and tarnish-free, the store itself is tidy and cleaned daily, with no clutter at the till area., • Oversee and support Senior Associates with stock management, including stock cycle counts, company stock takes, liaising with the stock controller to ensure the boutique has what it needs to sell. People Management • Alongside the Retail Manager, develop and maintain a positive and friendly working environment for all employees., • Manage staff rotas ensuring either yourself as manager or senior sales role is present at weekends and busy periods., • Monitor and manage holidays and sickness, doing what you can to support your team and maintain their well-being., • Train new staff members on all things ‘Alex Monroe’; from our sales style, policies, systems and procedures, through to brand and product knowledge, and encompassing our important repair and reconditioning aftercare services., • Provide on-going and ‘in the moment’ feedback and support to the individuals in your team, offering new challenges and development opportunities where possible., • Ensure your team receives consistent on-the-job training, from new pieces and collections, to any changes to our policies, systems and procedures., • Oversee training of new staff by providing hands-on guidance on the shop floor and demonstrating excellent sales techniques to model best practices Additional Tasks • Oversee the stores involvement in repairs process,, • Work with our Bespoke Manager and advisor to ensure you are highly literate in our Bespoke service, and can work with customers on the first stage of their Bespoke journey., • Oversee banking processes and procedures, • Adhere to company guidelines for all cash handling procedures, including till transactions, end-of-day cashing up and proactively resolve any issues that may occur, • Report to the Retail Manager, provide a weekly trading for store sales, KPI’s & Marketing promotional feedback., • Approach like-minded brands and fellow jewellers in the Covent Garden area to build relationships and grow localised business., • Ensure all tasks are completed to deadline and to the standards required – delegating operational duties where appropriate., • Actively engage in company communications by responding promptly to queries via email, Google Chat, WhatsApp, and phone. You’ll be a great fit for us if you are: • Experienced retail manager or supervisor looking to take the next step, preferably from a jewellery background with a proven sales record., • Experienced in supporting people management, including assisting with rota planning, training, and staff development., • A leader to the team demonstrating providing above-and-beyond customer service, in a warm and friendly manner., • Go the extra mile for the customer, ensuring they receive the best advice and service, wherever possible., • You have a positive, can-do attitude, taking ownership and responsibility of tasks with a flexible and enthusiastic approach., • Seek information, and continuously develop knowledge about the brand positioning and the jewellery marketplace., • Proactively participate in our company goal to be environmentally conscious and sustainably minded., • Prior knowledge of jewellery metals, diamonds and gemstones would be a bonus but also something you can learn about! Salary Range - £31,000-£34,000 depending on experience To apply please submit a cover letter and CV explaining what you can bring to the team by the 31st October 2025. We appreciate there is a lot on our list but if you feel you have some of the experience we are looking for, don’t be put off - please still apply!

We are looking for Store Manager for our store in Bluewater Shopping Centre! This is an exciting time for the business as we continue to invest in our retail offering across the UK. Our Store Managers work closely with colleagues in store and across the business to drive commercial performance and p

HEAD OF WHOLESALE BASIC INFORMATION Department Commercial Reporting to Brand & Commercial Director Direct reports Two Location Head Office Hours Full time JOB PURPOSE We are looking for a strong Head of Sales to drive our global wholesale business. The successful candidate will have excellent industry contacts, a proven track record in sales, creative and analytical skills along with a dynamic approach. This is a unique opportunity to work across a mix of product categories - handbags and accessories, the Anya LIFE lifestyle collection, the travel focussed Labelled collection and a selection of creative activations. Each of these brand pillars have dedicated stores at The Village and are proven and poised for distribution growth. THE BRAND Anya Hindmarch founded her business in London in 1987 and it has since grown into a global brand. Today, it is as known for its luxury, organisation-obsessed accessories as it is for its groundbreaking work in sustainability and its playful experiential retail concepts. Creativity, modern craftsmanship and personalisation sit at the heart of everything Anya Hindmarch does. Alongside the beautiful seasonal collections which celebrate leather work and impeccable design, the Anya Hindmarch brand includes Anya Hindmarch Bespoke – a line up of beautifully crafted, personalisable designs; the Labelled collection, which grew from Anya’s obsession with organisation and love of labelling – each piece is designed for a specific purpose; ANYA LIFE, the brands playful home and lifestyle collection, a line up of designs to animate your space; and Anya Hindmarch food, delicious and delectable fare with an Anya twist. The brand has also released two hugely successful knitwear collections in collaboration with Uniqlo. The Village on Pont Street in London’s Chelsea, opened in 2021, is a community of neighbouring stores and a café. Ever evolving, it centres around the Village Hall, which hosts innovative concepts, collaborations and exhibitions, all of which are amplified digitally. It is a place for the brand to connect with its customers, to engage with projects it cares about and invite in collaborators. So far, The Village Hall has played host to numerous concepts that include a Peanuts stationery store, the cult Ice Cream Project and a Christmas grotto each year for 2500 children. At the Anya Cafe, a selection of drinks, lunch, cakes and afternoon tea are served with a twist of the brand’s trademark humour. Key Responsibilities • Establish and execute a strong global commercial strategy to drive wholesale opportunities and revenue, • Identify new business opportunities on an ongoing basis for all collections and capsules, • Develop and manage relationships with key wholesale partners, • Negotiate and establish seasonal and yearly targets, terms and conditions per account, • Work with retail and merchandise teams to ensure stock is maximised, • Work with marketing team to ensure the brand is represented in the appropriate way, supported by relevant activities and editorial opportunities., • Ensure all partners receive regular brand and collection training and comms, • Keep the Exec team updated on performance and opportunities, • Work closely with the design and merchandising teams on range plans and pricing/geo-pricing, • Manage yearly overheads and monitor spending, • Manage a team of 2 people, • Work alongside a US based Wholesale Manager and our team in Japan, • Plan and execute markets and ongoing capsule drops Personal qualities & qualifications • Significant experience in a wholesale/retail environment, • An entrepreneurial approach, • Excellent industry connections, • Educated to degree level, • Fluent spoken and written English. Additional languages would be an advantage – especially Italian., • Strong analytical skills, • Strategic thinker and planner, • Experience in the luxury and fashion industry, • Outstanding and proven organisational, communication and administration skills., • Willing to travel, • Ability to present both internally and externally, • Excellent time management., • Computer literate and competent in Word, Outlook and PowerPoint., • Advanced knowledge of Excel, • Knowledge of SAP and JOOR an advantage, • A team player, able to multitask and work in a dynamic and reactive environment. Equal Opportunities Anya Hindmarch is an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you need reasonable adjustments at any point in the application or interview process, please let us know. Thank you for your interest in Anya Hindmarch. Unfortunately, due to the volume of interest in the role we cannot get back to every applicant, however we will be in touch by email if your application is selected beyond initial screening. Thank you and best wishes, The People Team

We are currently looking for Sales Manager to join our UK team. This is an exciting opportunity for individuals eager to advance their careers in a fast-paced, high-growth environment while making a meaningful impact on our business from day one.We’re seeking driven, ambitious professionals who thrive in dynamic settings and are passionate about delivering results. Experience in the consumer electronics industry is a strong plus, and we’re committed to investing in the right people for long-term growth within the company. Key Responsibilities: 1.Manage and grow relationships with industry-leading retail partners through phone, email, video, social media, and in-person meetings. 2.Develop and execute business plans and promotional strategies aligned with internal KPIs and revenue targets. 3.Build strong cross-functional relationships with key customer stakeholders across commercial, buying, supply chain, operations, and store support teams.Lead commercial negotiations on pricing, promotions, and supply terms to drive Net Sales and Operational Profit. 4.Analyse sales data, generate forecasts, and manage budgets to optimize performance. 5.Work closely with the Operations team to align demand planning with inventory availability. 6.Provide accurate, timely reports to the Sales Leader and relevant internal departments. 7.Collaborate across teams, including Marketing, Product Management, Sales Admin, Customer Service, Logistics, Credit Control, and Finance.Stay up to date on market trends, competitive landscape, and customer insights. 8.Travel as required for customer meetings and trade shows.Be based on-site in our Watford office 4 days per week (Friday is WFH).

Sales and Customer Service Associate - No Experience Required - Immediate Starts Available! Due to rapid growth, our London-based client is actively seeking enthusiastic individuals to join their sales and customer service team. While previous experience isn’t required, a positive attitude and excellent communication skills are essential! With the right character and drive, our client is ready to provide all the training you need. It’s the perfect starting point for building a successful career in sales and customer service. Would you like the chance to earn much more than minimum wage? Great! To allow you to do this, our client has based your earnings on an uncapped commission plus brand awareness fee model meaning there truly is no limit to what you can earn in these sales and customer service opportunities! As our client continues to grow and develop they would love for you to join in their success! What our client offers their sales and customer service brand ambassadors: Skill set development; • Product coaching, • Customer service, • Business strategy, • Sales techniques, • Team work collaboration, • Presentation and organisational skills, • Industry knowledge, • Financial bonus's and incentives to supplement earnings and reward hard work and hitting targets, • Brand awareness fee plus commission earnings, • Busy social calendar with travel opportunities around the UK This role is best suited to those who thrive in face-to-face interactions and are eager to grow professionally. Our client is seeking individuals ready to develop their skills in Sales, Marketing, Promotions, and Customer Service within face-to-face field sales environments across London. Experience in the following areas will help you in your new self employed journey with this company - Retail Assistant, Store Assistant, Administration, Warehouse Operative, Administrator, Receptionist, Customer Service, Sales, Retail Manager, Marketing, Sales Assistant, Cleaner, Customer Service Advisor, Direct Sales, Promotions, Events Coordinator or any kind of hotel, front of house, retail or bar experience. This role is not suitable for candidates still in education (school/College/University), due to availability, our client is seeking candidates that can work 4-5 full days per week. IMMEDIATE STARTS AVAILABLE - LONDON! *Please note, by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

We are seeking an experienced Category Manager to join our team. As Category Manager you will have previous experience in Food Retail and be responsible for driving the sales and profitability of your assigned areas. The role holds responsibility for all commercial aspects of a portfolio of categories including range selection, negotiation, pricing, marketing, promotional planning, new product development, and the management of a suite of planograms. The Category Manager will be expected to continually review the goods’ supply chain, ensure consistent stock availability, negotiate with brand partners and suppliers to achieve the best terms including over-riders, promotional rebates, listings and marketing fees. The role requires the ability to build and maintain strong relationships with our branded partners, suppliers and internal departments and to at all times deliver on Rontec’s core values. This role is based in our Head Office in Watford - Working hours 9am to 5.15pm - 5 days a week. KEY ACTIVITIES • Maximise the store sales and margin conversion through effective brand management, supplier negotiation and continual innovation and adaption of the shop offer., • Management and regular review of the goods’ supply chain for the assigned categories, ensuring consistent stock availability, competitive cost prices and reliable service to our large network of Shops., • Initiate and develop new products/ideas and support with business projections, presentations and project proposals., • Negotiate to deliver competitive trading terms with suppliers; maximising over-riders for the company, including promotional rebates, listing and marketing fees., • Collaboratively produce planograms in line with annual range review schedule, working alongside space planners and suppliers., • Set pricing levels/bands for all allocated products. Implement and maintain appropriate data files and monthly competitor price files., • Responsible for providing the Database team with all necessary information to keep the back-office epos systems accurate., • Detailed category performance tracking through analysis via multiple data points, building a thorough knowledge of designated product areas through supplier interface and research, tracking performance vs market and benchmarking against competitors., • Be fully up to date with the latest developments and initiatives across the competitor set and throughout the wider industry., • Create and develop promotional, seasonal and marketing initiatives for designated areas., • For each allocated project, review and manage the end-to-end critical path ensuring collaboration and engagement from the Shops and Operation Management. Ensure all projects land and are implemented accurately, supporting with detailed communication and ‘what good looks like’ guidance., • To complete regular store visits to ensure category initiatives are implemented according to the Shops distributed instructions across the network and liaise with the Operations Management to rectify any issues., • Play an active role in any major projects within the company that involves the Retail and/or Operations departments. To be successful in the role, you should have: • Previous Brand Management experience working within a food retail environment., • High level of numerical and data analytical skills a good practical knowledge of Microsoft Excel (pivot tables, IF and Average formulas), • Ability to think strategically, show initiative and creativity., • Strong motivational and communication skills, • Commercially aware and driven by targets and objectives. What we offer: • Competitive Salary, • 25 days annual holiday (in addition to your 8 paid bank holiday days), • A contributory pension scheme with matching rates., • Simplyhealth – Cashback Dental and Optician Health plans, • Employee Health & Wellbeing support, • Life Insurance As an equal opportunities’ employer, Rontec is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Rontec

To use effective planning and organisational skills to successfully implement the retail plan. Pension scheme• EAP support around the clock- UNUM/Retail Trust/ Fashion Textiles Support. Putting the customer at the heart of everything that you do, you will support the Store Manager in commercially

Retail Operations and Events Manager- High Profile - Sporting Events. Create tailored store layouts for each event, sourcing fixtures and fittings as required,. Motivate and manage event staff to deliver exceptional customer service,.

Position: Retail Field Sales Manager Locations（（could pick one of the city ）： London (Office-Based), Scotland, Sheffield, Manchester London Office Address: Regus office 203, 450 Bath Rd, Longford, Heathrow, West Drayton UB7 0EB Company: Feoba Wave (A leading UK vape company) Employment Type: Full-time Job Description: As a Retail Field Sales Manager, you will be the face and the driving force of the Feoba Wave brand across our key markets. You will be responsible for hitting the front lines of retail, driving sales growth and enhancing brand presence through professional store coverage and customer management. This role is office-based for our London team, operating from our Heathrow-area office. Key Responsibilities: • Field Sales & Store Execution: Conduct regular store visits (e.g., convenience stores, vape shops, supermarkets) within your territory using your own vehicle, building strong customer relationships and achieving set sales targets., • Key Account Development & Management: Proactively identify, pitch, and onboard new retail clients, with a focus on chain stores and regional distributors. Meticulously manage existing key accounts to ensure optimal product visibility, stock levels, and promotional execution., • Brand Visibility & Promotion: Optimize in-store brand presence through shelf placement and promotional displays. Plan and execute local activation events such as pop-ups and product trials to maximize brand exposure., • Market Intelligence: Monitor and report on competitor activities (pricing, new launches, promotions). Gather sell-out data and customer feedback to provide crucial insights for product and strategic planning. Requirements: • Essential Experience: Proven sales experience within the vape industry or Fast-Moving Consumer Goods (FMCG), with a strong understanding of the retail landscape., • Legal Right to Work: Must have the legal right to work full-time in the UK., • Driving Requirement: Must hold a valid full UK driving license and have access to your own vehicle for business use (car allowance will be provided)., • Core Competencies: Results-driven with excellent communication, negotiation, and interpersonal skills. Ability to work autonomously and manage time and territory effectively., • Industry Knowledge: A passion for the vape market. Knowledge of relevant regulations is a plus.

Working with JOSEPH We are looking for talented individuals for our concession store at Selfridges London. As a Store Manager, you will lead, support, coach, challenge and empower your team to achieve the Company’s objectives through example setting, clear targets, training, excellent customer service expertise and effective merchandise presentation skills. You will work to ensure that the Company’s Values and objectives are embodied to ensure a seamless shopping experience for the client. The ideal candidate will have a positive and proactive approach to store administration and operations while ensuring that store and the team are engaged and motivated to consistently meet the Company’s standards and expectations. Key Responsibilities and Duties: This will include but is not limited to: Sales & Commerciality: • Drive sales in-store, exceeding Company's expectations., • Develop strong clienteling initiatives., • Manage budgets and suggest commercial solutions., • Ensure team understands commercial objectives. Customer Service: • Lead by example with brand knowledge and service., • Maintain high sales and service standards., • Handle customer concerns effectively., • Embody luxury service and Company Values. Leadership: • Set and manage team KPIs., • Develop succession plans., • Coach and mentor employees., • Manage employee relations effectively., • Promote a professional environment and positive mental health., • Own recruitment, training, and development. Store Operations: • Maintain Model Store Framework standards., • Conduct stock take and manage stock effectively., • Ensure health & safety is maintained in store., • Manage store administration and asset security., • Maintain housekeeping and safety standards. Key Skills & Experience: • Extensive luxury retail experience., • Strategy development and commercial knowledge., • Collaboration with key stakeholders., • Strong clienteling and sales track record., • Proficiency in POS and store systems., • Exceptional organizational and managerial skills., • Performance and employee relations management., • Relationship building and effective communication., • Training and development expertise., • Resilience, positivity, and innovation., • Initiative, problem-solving, and accountability., • Excellent time management and attention to detail. JOSEPH Company values Uncompromising We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time. Integrity How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles. Attention to detail. Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers. Restless Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward. At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor. By applying via this platform for this position you agree to JOSEPH retaining your application and any other documentation as submitted by you in accordance with your application until such time that our recruitment and on boarding process is complete. In connection with your application, we must process your personal data, although this will be used for recruitment purposes only. Please refer to our Applicant Privacy Notice located on the JOSEPH Website for further details.