General Manager
8 days ago
London
Job description At Urban Greens, we believe that perfectly crafted salads can empower how we eat and feel. We are creators - leading the salad revolution to redefine London’s healthy eating scene. What does that mean? It means we’re bringing people together, one salad at a time, connecting them to real ingredients, unbeatable flavour and a community of people who care.
Now at 5 stores strong, and with big plans for growth we're looking to expand our team! We’re looking for someone who brings fun, energy, has a keen eye for detail, and solves problems with a smile! Position: General Manager We are seeking an experienced and dedicated General Manager to join our growing team! The ideal candidate will manage all aspects of the restaurant, ensuring exceptional customer service, effective staff management, financial performance, and compliance with health and safety regulations. The General Manager will play a crucial role in the restaurant’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service, all whilst championing the UG brand. Key Responsibilities: Train and manage restaurant staff.
Create and manage work schedules, shift assignments, and performance evaluations in the General Manager’s absence.
Ensure exceptional customer service and address any customer complaints or concerns.
Monitor customer feedback and make improvements based on insights.
Control costs, including food and labour, to maximise profitability.
Oversee inventory management, including ordering and stocking supplies.
Monitor food quality and maintain optimal inventory levels.
Ensure compliance with health and safety regulations.
Manage daily operations in both the kitchen and shop floor areas.
Maintain cleanliness and hygiene standards.
Monitor supplier performance and evaluate product quality.
Foster a positive work environment and motivate staff.
Resolve internal disputes and promote teamwork.
Be an ambassador for everything Urban Greens stands for, ensuring our brand reputation is upheld at every customer touchpoint. Benefits: A generous 50% discount at any Urban Greens location.
Complimentary meal during your shift.
28 days of annual leave.
Opportunities for skill development and career advancement—promotions await you!
Competitive salary.
Lucrative Bonus structure
Job Types: Full-time, Permanent
Pay: £30,000.00-£36,800.00 per year Additional pay: Bonus scheme
Benefits:
Company pension
Discounted or free food
Employee discount Schedule: Monday to Friday
Weekend availability
Work Location: In person