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PMO Lead – Front Office Systems Office Location: New Malden This role will be based in our New Malden Office and benefit from our hybrid working arrangements. There will be occasional travel to other UK Offices and a requirement to work across different time zones. Role Objectives Hays are seeking a proactive, methodical and detail-focused individual to join their Front Office Applications team as a PMO Lead within the global Digital and Technology group. This role plays a key part in supporting the successful delivery of technology programmes by ensuring consistent adoption of project standards and accurate reporting. The role acts a bridge between FO Delivery teams, the central Portfolio function and strategic programmes.This will be a central role within an organisation undergoing significant digital change. The role would suit an individual who can work with ambiguity, is solution-focussed, and keen to gain exposure to a large-scale technology transformation. The ideal candidate will be comfortable working across a complex portfolio of Technology initiatives— not leading them, but ensuring they are delivered in line with agreed frameworks and governance. This role includes line management of a junior office manager and requires strong collaboration with internal stakeholders and external partners Key Result Areas: • Support governance by maintaining project standards, reporting cycles, and documentation quality across all active initiatives., • Coordinate FO project planning and tracking, ensuring schedules, budgets, and dependencies are well defined and maintained in agreed PM tools/templates., • Consolidate and report portfolio performance — supporting the production of dashboards, variance analysis, and highlighting key risks and issues for leadership review., • Facilitate stage gate and governance reviews, ensuring consistent compliance with delivery frameworks and escalation protocols., • Provide guidance to project managers on methodology, templates, and best practice in planning, risk management, and benefits tracking., • Monitor resource utilisation and capacity, helping align project demand with available delivery capability., • Work with finance and delivery leads to support forecasting, cost tracking, and benefit realisation reporting., • Identify and drive process improvements within the PMO to enhance efficiency, consistency, and transparency., • Maintain RAID logs and change control registers, ensuring accurate and auditable records across all programmes., • Prepare exec-ready reports and updates and work with senior stakeholders to ensure visibility of project health, support prioritisation decisions, and enable informed executive oversight. Candidate Requirements Behavioural Competencies: • Builds customer loyalty: Demonstrates an understanding of the customer (internal/external), builds productive customer relationships with integrity and takes responsibility for ensuring customer advocacy., • Delivers against operational objectives: Translates strategic priorities into medium-term operational reality for own part of the business, respecting and aligning with the values and managing interdependencies with other parts of Hays., • Builds collaborative relationships: Establishes effective relationships with a wide range of stakeholders inside and outside their immediate working environment, valuing the contribution from others and leveraging networks across Hays., • Facilitates transformational change: Facilitates the implementation of change and transformation within the workplace by guiding others and helping them adapt is a positive ambassador of change., • Demonstrates personal resilience: Highly efficient, has the organisation skills to manage a diverse range of tasks and see work through to completion, in a timely manner, ensuring deadlines are met.Able to cope well with pressure, deals constructively with setbacks. Technical Competencies and previous experience: • 5+ years’ experience in information technology and working within a delivery focused PMO function., • Agile and adaptable, can effectively manage change., • Highly proficient with excel, and PowerPoint., • Proven experience within a PMO function in a technology team., • Demonstrated track record of successful delivery oversight for system implementation, upgrades and integrations for large projects and small changes., • Experience of 3rd party vendor delivery of project services, • Excellent numeracy, communication and interpersonal skills., • Experience of working cross-culturally in a global What you will get in return This is a truly unique opportunity to work in the strategic function of the Hays group business and collaborate with senior leaders to help shape tomorrow together. In addition, Hays group offer: • Competitive compensation and reward package, • Stimulating and rewarding work at a time of significant organisational change., • An inclusive culture built on rewarding success and the opportunity to influence your future career path., • Flexible hybrid working patterns., • Broad range of employee wellbeing initiatives and benefits, • Community of internal support networks, • Paid volunteering day for all employees under our Working for Your Tomorrow Initiative Life at Hays presents the opportunity for growth, varied career paths, exciting challenges and a culture of inclusion that celebrates diversity. As a committed Disability Confident employer, if you’re thinking of a new tomorrow for your career, whatever your background, let’s work together to create it! At Hays, we share a passion for creating a culture of opportunities for our people to flourish and succeed, whatever your background. We know that diversity of perspective and an inclusive approach, which encourages those experiences and views to be heard, is great for business and therefore your career.

An excellent opportunity to step into a managerial role within one of the UK’s leading fresh fruit delivery companies. Reporting directly to the Production Manager, you’ll oversee the daily production operations at their Croydon hub, ensuring all products are prepared to high-quality standards. You’ll lead the production lines, ensuring efficiency, compliance with Health & Safety standards, and alignment with internal procedures. Line Leaders from each production line will report to you. Key Responsibilities: • Lead and optimise production lines to maximise efficiency while maintaining product quality and packing standards., • Oversee daily quality control, working closely with Line Leaders and liaising with the Production and Quality Managers on any issues., • Train and onboard new production staff on fruit selection, packing, and company standards., • Monitor product counts throughout each shift and ensure volumes meet demand, including management of High Risk products when applicable., • Coordinate with the Load Controller and Line Leaders to ensure correct product separation, labelling, and control., • Report any product quality issues or discrepancies to the Quality Manager., • Track and report missing or returned baskets and manage any leftover stock., • Supervise night shift staff, monitoring attendance, break times, and performance., • Conduct weekly meetings with Line Leaders to review targets, issues, and improvements., • Prepare and maintain accurate daily paperwork and production reports., • Support the Production Manager with ad-hoc tasks and improvement initiatives. Requirements: • Minimum 2 years’ experience in fresh produce or food manufacturing., • 1–2 years’ experience in a supervisory or team leader position., • Strong attention to detail and commitment to maintaining high standards., • Proven leadership ability with a “hands-on” approach., • Excellent communication and organisational skills., • Strong numerical and reporting skills., • Proactive and improvement-focused mindset., • Energetic, reliable, and self-motivated., • Full driving licence (able to drive a 2.5 tonne van such as a Ford Transit)., • Willingness to work permanent night shifts. The working hours are 42 hours per week; Sunday 11pm – 8am Monday 11pm – 8am Tuesday 11pm – 7am Wednesday 11pm – 7am Thursday 11pm – 7am

Programme Quality Engineer Our client operates in the advanced technology and defense sector, delivering complex solutions across land, sea, air, space, and cyberspace domains. Their mission is to solve challenging problems while fostering career development and community impact. Opportunity: The Programme Quality Engineer will deliver Mission Assurance support across assigned projects and programmes. The role ensures technical and process compliance for hardware and electrical system development, with responsibility for oversight, inspection, and acceptance of system deliverables. The engineer has authority to prevent release of deliverables until standards are met. Key Responsibilities: • Conduct Mission Assurance and Quality Assurance activities during project acquisition and execution., • Provide independent oversight to ensure compliance with internal, contractual, and external standards., • Participate in programme and project gate reviews to support project success., • Collaborate with project teams and supply chain staff to ensure supplier quality, including onboarding and ongoing performance management., • Support risk and opportunity management activities., • Assist in subcontract management and ensure programme-specific processes are documented., • Provide QA reports and escalate significant risks or issues., • Ensure deliverables meet quality and contractual standards., • Liaise with customers, suppliers, and third parties regarding Mission and Quality Assurance., • Collect, interpret, and present QA metrics to project leadership., • Follow up on audits to validate resolution of non-conformities. Essential Qualifications/Experience: • Quality Assurance experience, ideally in a systems engineering environment., • Familiarity with defense or government assurance requirements and practices., • Experience delivering defined Quality Assurance requirements., • Experience in quality improvement, lessons learned, and root cause analysis., • Experience in risk identification, reporting, and management., • Willingness to travel within the UK and a valid UK driving license. Preferred Qualifications/Knowledge: • Knowledge of APQP/PPAP methodology, preferably AS9145., • IPC 610/620 Certification for electrical inspection., • Experience creating and interpreting Quality Management Plans (QMPs) to meet defense standards., • Knowledge of defense engineering standards and systems engineering principles., • Familiarity with ISO 9001, AS9100, and ISO 27001. Competencies/Skills: • Self-motivated, able to work autonomously or as part of a team., • Strong interpersonal and stakeholder engagement skills., • Fluent in written and spoken English., • Strong analytical and problem-solving skills., • Proficiency with MS Office, JIRA, ERP systems (e.g., SAP)., • Flexible, dynamic, able to multi-task and work under pressure. Security Clearance: • Must be a sole British National., • Must be able to gain and maintain UK Government security clearance (SC). Benefits: • Flexible and hybrid working options, including compressed schedules., • Career development opportunities, performance bonuses, and healthcare benefits.

• Engineering Technical Manager – Critical Environments – High Profile, • Croydon and Heathrow, • £77,000 to £79,000, • Potential Travel Allowance Between Locations, • Overtime paid at an enhanced hourly rate, • Pension, • Health Care, • PPE, • 25 Days Annual Leave – Plus Bank Holidays We are recruiting an Engineering Manager to lead technical operations across two high Profile sites — 4 days per week in South London and 1 day in Southwest / West London and Ideal candidates should be in commutable distant to both sites. This role is suited ONLY to candidates coming from critical environments, such as data centres, banking, trading floors, or high-security mission critical 24/7 infrastructure. You will be responsible for both the strategic oversight and hands-on supervision of HV/LV systems, UPS, BMS, and business-critical plant, overseeing some projects via specialist sub-contractors etc Key Responsibilities • Lead and manage engineering teams, although this will be with other management on the contract, Contract manager, Technical Manager, Engineering Supervisor also including both day staff and shift engineers., • Oversee PPM, reactive works, and fault escalation across all critical electrical and mechanical services., • Take full operational control of HV/LV infrastructure, UPS and BMS systems., • Coordinate contractors and subcontractors, ensuring safety, compliance, and performance standards are maintained., • Produce engineering reports, load assessments, site audits, and ensure accurate logbooks/documentation., • Maintain O&M manuals, risk assessments, CEWA permits, and contingency procedures., • Support project works, shutdowns, and upgrades as required., • Management Customer relationship, • Overtime & Flexibility This role offers significant paid overtime, with the expectation to attend High Voltage shutdowns, weekend interventions, and project activity across both sites. Flexibility at short notice is essential. Candidate Profile • Must have proven experience in critical environments—Data Centre or Financial Services infrastructure is essential., • Strong people manager, capable of leading and developing engineering teams., • Recognised Mechanical or Electrical qualification (Apprenticeship / ONC / BTEC or equivalent)., • HV Authorised Person (or able to step into the role quickly)., • Highly organised, calm under pressure, and confident in decision-making and escalation., • Computer literate with excellent communication and reporting ability.

Job Title: Programme Quality Engineer Organisation Overview: Our Client, a leading defence technology company, is dedicated to solving complex challenges by shaping cutting-edge technology and innovative solutions. With a focus on continuously redefining what is possible, the company fosters a culture of growth, impact, and excellence within the community. Role Summary: Our Client is seeking a skilled Programme Quality Engineer to join their team in New Malden. In this pivotal role, you will be responsible for providing Mission Assurance support across assigned bids and projects/programmes. Your primary focus will be on monitoring the hardware and electrical aspects of complex system development for technical and process compliance. As a Programme Quality Engineer, you will play a crucial role in ensuring deliverables meet the required standards before release. Responsibilities: • Conduct Mission Assurance and Quality Assurance activities throughout the business acquisition and programme execution phases., • Provide independent oversight to ensure compliance with external standards, internal requirements, and contractual obligations., • Participate in bid and programme Gate Reviews to support mission success., • Collaborate with project teams and Supply Chain staff to ensure Supplier Quality and manage supplier performance effectively., • Assist in cascading MA/QA requirements to suppliers., • Support risk and opportunity management activities on bids, projects, and Programmes., • Develop and document programme-specific processes., • Generate and deliver MA/QA reports as necessary, escalating significant issues or risks., • Ensure customer deliverables meet quality standards and contractual requirements., • Engage with customers, suppliers, and third parties on Mission and Quality Assurance aspects., • Collect, interpret, and present MA/QA metrics to the Programme Manager and Quality leadership., • Conduct follow-up audits to verify resolution of non-conformities. Essential Skills & Experience: • Quality Assurance background, with experience in a systems engineering environment., • Familiarity with UK MOD assurance requirements and practices., • Proven track record of meeting Quality Assurance requirements., • Experience in quality improvement, including lessons learned and root cause analysis., • Ability to travel within the UK, requiring a valid UK driving license. Desirable Skills & Experience: • Proficiency in APQP/PPAP Methodology, preferably AS9145., • IPC 610/620 Certification for electrical inspection., • Knowledge of creating and interpreting Quality Management Plans from AQAP Standards., • Understanding of Defence engineering standards and practices such as Def Stan 05-57, IEC 61508., • Familiarity with ISO standards including ISO 9001, AS9100, and ISO 27001. Competency/Skill Requirements: • Self-motivated and capable of working autonomously and collaboratively., • Excellent interpersonal skills to engage with stakeholders and customers effectively., • Proficiency in written and spoken English., • Strong analytical and problem-solving abilities., • Proficient in IT tools such as MS Office, JIRA, Atlassian Tools, and ERP systems like SAP., • Flexible, dynamic, and responsive approach to work, adept at multitasking and meeting deadlines. Security Clearance: In adherence to programme requirements, candidates must be British Nationals eligible for and maintain UK Government security clearance at SC level. Benefits: Our Client provides a range of flexible work options, including compressed schedules with alternate Fridays off. Benefits also include private healthcare, career development opportunities, and performance bonuses, with further details available through our recruitment team. Why Join Us? • Contributing to building a more secure and connected world across various domains., • Fostering an inclusive work environment where every voice matters., • Offering diverse roles, mentorship opportunities, and pathways for career development., • Providing a supportive work-life balance, health and wellbeing benefits, and future investment in personal growth. Ready to Apply? Yes - Submit your application online to be considered for this exciting opportunity with our exciting client.

The Programme Quality Engineer is responsible for providing Mission Assurance support across assigned bids and defence programmes, ensuring that hardware and electrical elements of complex system development meet technical and process compliance standards. This role oversees, inspects, and approves system deliverables, with the authority to withhold release until all required standards are satisfied. Responsibilities: • Conduct Mission Assurance and Quality Assurance activities across bids and programme execution in line with company procedures., • Provide independent oversight to ensure compliance with external standards, internal policies, and contractual requirements., • Participate in Gate Reviews and support teams in achieving mission success., • Collaborate with project and Supply Chain teams to assure supplier quality, including onboarding, performance monitoring, and quarterly assessments of critical suppliers., • Oversee flow-down of MA/QA requirements to suppliers and manage sub-contract activities., • Contribute to Risk and Opportunity Management across bids, projects, and programmes., • Develop and maintain programme-specific processes and documentation., • Produce MA/QA reports, escalating key issues or risks, and ensure customer deliverables meet required standards., • Liaise with customers, suppliers, and third parties on all aspects of Mission and Quality Assurance, including presenting MA/QA metrics to Programme Managers and senior Quality leadership. Essential Experience • Quality Assurance experience in a systems engineering environment., • Experience of UK MOD assurance requirements and working practices., • Track record of delivering to identified Quality Assurance requirements., • Experience of quality improvement, including lessons learnt & root cause analysis., • Experience of risk identification, reporting and management, • Some UK travel is required, so a valid UK driving license is required. Preferred Experience • Strong knowledge of APQP/PPAP methodologies, preferably to AS9145 standards., • IPC 610/620 certified for electrical inspection., • Experienced in developing and interpreting Quality Management Plans (QMPs) in accordance with AQAP standards, including 2105 (Quality Plans), 2110 (Design, Development and Production), and 2210 (Software Quality Assurance)., • Solid understanding of Defence engineering standards and safety practices, including Def Stan 05-57 and IEC 61508., • Good understanding of systems engineering principles and methodologies., • Comprehensive knowledge of ISO 9001, AS9100, and ISO 27001 standards; familiarity with ISO 44001 and ISO 20000-1 is advantageous. Competency/Skill requirements • Highly self-motivated, capable of working independently or collaboratively within cross-functional teams., • Strong interpersonal communicator, able to build effective relationships and engage confidently with diverse stakeholders and customers., • Technically proficient, with experience using MS Office Suite, JIRA, Atlassian tools, and ERP systems such as SAP.

We are looking for a proactive HR Officer to support the HR Department in delivering HR strategies and operational plans. The role involves recruitment coordination, employee relations, training and development, HR reporting, and supporting managers to ensure effective HR practices across the organisation. Main Responsibilities • To assist the HR Manager in developing and delivering HR strategies and HR work plans., • To build strong working relationships with managers and their staff to develop a better understanding of the HR support they need to achieve maximum output., • To coordinate the recruitment process and assist managers in meeting the resourcing requirements of their departments., • To ensure accurate job descriptions are in place., • To prepare and deliver new employee inductions., • To conduct the recruitment lifecycle., • To capture staff skills and capabilities through skills mapping., • To identify training needs, find suitable training providers, and organise training accordingly., • To provide advice and support to staff on all employee relations issues as and when required., • To ensure the administrative requirements of the HR team are maintained, updated, recorded, and monitored, including the drafting and filing of HR correspondence such as offer letters, contract variation letters, probation completion letters, references, maternity letters, risk assessments, procedures, and paternity processes., • To use the HRIS to capture, analyse, evaluate, and advise on data from various sources (appraisals, surveys, etc.) in relation to absence, performance, engagement, remuneration, and training and development., • To prepare annual pay reviews for all companies, issue letters, and update software., • To liaise with our external HR Advisors as and when necessary., • To update and advise on HR policies and processes to ensure effective communication and compliance with good HR practice, keeping up to date with all legislative and good practice developments and implementing knowledge accordingly., • Any other duties commensurate with the accountabilities of the post. Other Responsibilities • To comply with all policies, procedures, legal, and regulatory requirements., • To hold a valid passport and be willing and able to travel extensively and at short notice., • To have the flexibility to work additional hours as necessary to fulfil the requirements of the role and meet the business needs., • To be responsible for health and safety in the area of his/her control and ensure familiarity with AKF’s health and safety at work policy., • To respect the unique contribution of every individual and work positively in an equal opportunity and diverse environment., • The post holder may be required to apply for a Disclosure check., • Any other duties commensurate with the accountabilities of the post.

Job Description Job Title: Business Operations Manager Reporting To: CEO Department: Company Operations Location: Penta Consulting Ltd, Oaks House 16-22 West Street, Epsom, Surrey KT18 7RG (on-site 5 days a week) ABOUT PENTA CONSULTING LTD At Penta Consulting, we believe technology reaches its full potential when powered by the right people. As a leading provider of Technology Resource Solutions, we connect businesses with top-tier talent to drive digital transformation and innovation. With over 25 years of experience, we’ve built a global reputation for delivering high-quality expertise across key areas such as software development, artificial intelligence, project management, cloud computing, cybersecurity, enterprise architecture, and data analytics. Our clients span the globe, relying on our team of specialists to deliver tailored, impactful solutions. We’re proud to be a trusted partner in helping organisations stay ahead in a rapidly evolving digital landscape. If you're looking to join an award-winning, forward-thinking, and solution-focused team, Penta Consulting is the place to grow your career. JOB PURPOSE The Business Operations Manager is responsible for overseeing and optimising operational processes across Penta Consulting Ltd and its entities. This role focuses on driving efficiency, productivity, and compliance while ensuring alignment with strategic business goals. Key responsibilities include vendor management, contract oversight, quality assurance, risk mitigation, and continuous improvement of operational frameworks. DUTIES AND RESPONSIBILITIES • Support international office compliance and reporting, ensuring alignment with client requirements across all Penta entities., • Lead the development and execution of operational strategies to drive business growth and efficiency., • Map, document, and monitor operational procedures and processes, establishing robust controls and performance metrics., • Oversee business continuity planning, quality assurance programs, and operational audits to identify and implement improvements., • Manage end-to-end onboarding of new partners, including contract reviews and due diligence in collaboration with legal and commercial teams., • Maintain and expand Penta’s domestic and international partner network., • Identify operational risks and implement mitigation strategies and controls., • Provide training and guidance on operational best practices across departments., • Monitor industry trends and regulatory changes, updating internal programs and policies accordingly., • Coordinate cross-functional efforts to ensure operational excellence and adherence to standards., • Act as the primary liaison for external audits and assessments., • Investigate and resolve operational issues, complaints, and inefficiencies., • Prepare and submit operational reports and filings as required., • Collaborate with legal, commercial, and sales teams to ensure operational alignment and compliance., • Liaise with external consultants to drive operational improvements., • Implement tools and processes to enhance productivity and efficiency across departments., • Lead regulatory compliance efforts, presenting audit findings to the board and ensuring adherence to internal standards and external regulations., • Escalate risks and ensure compliance with special provisions across entities. EXPERIENCE / QUALIFICATIONS • Extensive experience in operations or commercial roles at an international level., • Proven experience working with international sales teams., • Strong proficiency in Microsoft Word, Excel, and PowerPoint., • Demonstrated success in operations management, including compliance and risk oversight, preferably in a regulated industry., • Knowledge of relevant laws and standards across EMEA (e.g., GDPR, ISO, ESG)., • Strong analytical skills and ability to interpret complex regulatory requirements., • Excellent communication and interpersonal skills across diverse teams and entities., • Sound judgment, prioritisation skills, and ability to manage multiple deadlines., • High integrity and commitment to ethical standards and operational excellence., • Minimum of degree level education or equivalent., • Additional certifications in compliance, project management, or ISO standards are advantageous. THE IDEAL CANDIDATE • Integrity: Upholds ethical standards in all actions., • Attention to Detail: Ensures accuracy in regulatory interpretation and compliance., • Adaptability: Responds effectively to changing regulations and priorities., • Leadership: Inspires trust and promotes a culture of compliance., • Problem-Solving: Develops practical solutions to operational challenges., • Communication: Clearly conveys complex concepts to varied audiences., • Collaboration: Works effectively across functions to achieve shared goals., • Accountability: Takes ownership and ensures completion of responsibilities.

Salary £47,400 - £71,000 Define Possible at Northrop Grumman UK At Northrop Grumman UK, our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind-set goes beyond our customer solutions; it’s the foundation for your career development and the impact we have within the community. So, what’s your possible? Opportunity: This is more than just a job; it’s a mission. The primary purpose of the Programme Quality Engineer is to deliver Mission Assurance support across assigned bids and projects/programmes, monitoring progress of Hardware and Electrical aspects of complex system development for technical and process compliance with a focus on oversight, inspection and acceptance of system deliverables. This role has the authority to prevent the release of deliverables until accepted standards are achieved. Responsibilities: • Conduct MA/QA activities during business acquisition and programme execution in accordance with company processes and procedures., • Provide independent oversight into assigned bids/Programme to ensure compliance with all required external standards, internal and contractual requirements., • Participate in bid and programme Gate Reviews to assist the teams in achieving mission success, • Work with project teams and Supply Chain staff to assure Supplier Quality, including supplier on-boarding activities and ongoing supplier performance management, and ensuring projects complete quarterly assessments of critical suppliers., • Assist with the flow down of MA/QA requirements to suppliers., • Support Risk and Opportunity Management activities on bids, projects and Programmes., • Support sub-contract management activities during Programme execution., • Develop and document any programme-specific processes required., • Provide MA/QA reports as required, escalating significant issues or risks., • Ensure customer deliverables are of acceptable quality and meet all required standards and contractual requirements., • Liaise with customers and other third parties including suppliers regarding all aspects of Mission and Quality Assurance for assigned projects., • Collect, interpret and present MA/QA metrics to the Programme Manager, NSS Mission Assurance Manager and the Head of Quality., • Follow up audits to validate the resolution of non-conformities and findings raised., • Attend technical direction department meetings as required. Person Specification, Essential Qualifications/Experience • Quality Assurance experience, ideally in a systems engineering environment., • Experience of UK MOD assurance requirements and working practices., • Track record of delivering to identified Quality Assurance requirements., • Experience of quality improvement, including lessons learnt & root cause analysis., • Experience of risk identification, reporting and management, • Some UK travel is required, so a valid UK driving license is required. Preferred Qualifications/Experience/Knowledge • Strong knowledge of APQP/PPAP Methodology, preferably AS9145., • IPC 610/620 Certification for electrical inspection., • Working experience with creating and interpreting Quality Management Plan (QMP) flow-down from AQAP Standards:, • 2105 (NATO Requirements for Quality Plans)., • 2110 (NATO Quality Assurance Requirements for Design, Development and Production)., • 2210 (NATO Supplementary Software Quality Assurance Requirements)., • Sound working knowledge of Defence engineering standards and working practices Def Stan 05-57, IEC 61508., • A good understanding of systems engineering principles and methodologies., • Sound knowledge of ISO 9001, AS9100 and ISO 27001., • ISO 44001 and ISO 20000-1 knowledge would be welcome. Competency/Skill requirements • Self-motivated and able to work both autonomously and as part of a wider team., • Excellent interpersonal skills, able to engage effectively with a wide range of stakeholders and customers., • Fluent in written and spoken English., • Strong ___and problem-solving skills., • Proficient IT skills, specifically in MS Office tools and JIRA, Atlassian Tools, ERP Systems such as SAP., • Flexible, dynamic and responsive attitude, proficient at multi-tasking, working under pressure and to tight deadlines. Security clearance: Due to the nature of our programme restrictions, you must be a sole British National. You must be able to gain and maintain relevant UK Government security clearance in line with the job role (SC). Our requirement team is on hand to answer any questions and we will guide you through the process: . Benefits: We can offer you a range of flexible and hybrid options to suit you, including optional compressed working schedule with every other Friday off. Our benefits including private health care, career development opportunities and performance bonuses. For a comprehensive list of benefits, speak to our recruitment team. Why join us? • A mission to believe in – Every day we contribute to building a more secure and connected world, expanding our reach from land, sea, and air to space and cyberspace. From engineering data and intelligence solutions, to developing maritime navigation and control systems and innovating command and control systems for the UK and NATO, what we do together matters., • A place to belong and thrive – Every voice matters at our table meaning you can bring your authentic self to work. From our Employee Resource Groups backed by thousands of employees, to sponsoring Cheltenham Pride and our partnerships with Association For Black and Minority Ethnic Engineers, Forces Transition Group, Mind, and Women in Defence – we are passionate about growing and supporting our inclusive community where everyone can belong., • Your career, your way - Shape your career journey with diverse roles, mentorship, and development opportunities that fuel your curiosity, channel your expertise and nurture your passion. Looking for flexibility? Balance your professional career with your personal life, health and wellbeing benefits, discount schemes, pension benefits and investment in your future development. Speak to our team to find the balance that’s right for you. Ready to apply? Yes – Submit your application online. Your application will be reviewed by our team and we will be in touch. Possibly, I’d like to find out more about this role – Reach out to our team for more information and support: . No, I don’t think this role is right for me – Our extensive UK growth means we have exciting, new opportunities opening all the time. Speak to our team to discuss your career goals.

Registered Manager – Residential Family Centre 📍 Epsom, Surrey 💰 Up to £75,000 per year (depending on experience) 🕓 Full-time, Monday to Friday If you’re the kind of manager who thrives on building something meaningful, where high standards meet genuine care, this is that kind of opportunity. You’ll be leading a specialist Residential Family Centre built on trauma-informed, relationship-based practice. It’s a service created to help families find stability and confidence in a supportive, structured environment. Every decision here comes back to one question: what helps families feel safe enough to grow? You’ll have the backing of a hugely experienced leadership team; people who’ve spent their careers developing outstanding services and mentoring other managers to do the same. They understand what good practice looks like, they value professional curiosity, and they give you the trust and freedom to lead properly. The role You’ll take full responsibility for the day-to-day running of the centre, holding Ofsted registration and leading a reflective, capable team. You’ll guide operations, safeguarding, assessment quality and staff development, shaping a service that feels both high-performing and human. In practice, that means: • Leading the service in line with the Residential Family Centre Regulations and Quality Standards, • Acting as Designated Safeguarding Lead, managing risk and embedding safe, thoughtful practice, • Supervising, mentoring and developing a confident, skilled team, • Overseeing family assessments, reports, placements and transitions, • Working closely with local authorities, courts and partner professionals, • Driving quality improvement and ensuring compliance without losing the relational core of the work You’ll bring: • Level 5 Diploma in Leadership & Management for Residential Childcare (or equivalent), • Solid management experience within a residential, assessment or family-centred setting, • A strong understanding of Ofsted’s frameworks and safeguarding expectations, • Leadership that balances accountability with empathy and professional respect, • Confidence to collaborate, influence and inspire a team around shared values What’s on offer: • Salary up to £75,000 per year, • Performance-linked progression and professional development, • Hands-on support from an experienced Responsible Individual and senior leadership team, • Comprehensive induction, therapeutic training and ongoing CPD, • Pension, wellbeing package and generous annual leave, • Long-term growth opportunities as the organisation expands across new sites This is a role for someone who values reflection, trust and high-quality work and wants to be part of a leadership culture that feels grown-up, purposeful and people-centred. If that sounds like the kind of environment where you’d thrive, apply today or drop a quick message to arrange an informal chat.

Our client is seeking a dynamic and experienced Head of Food Production to oversee our food production operations at our Central Processing Unit (CPU). Oversee all food production operations, ensuring compliance with industry standards and regulations. Conduct comprehensive risk assessments to ident

Create, update, and review test procedures; suggest improvements to meet test objectives. Execute test procedures, including test environment setup, ensuring compliance with company risk assessments. Assist with witness testing activities conducted by notified bodies and external test houses.

Job title: Associate Director: Accounts Reporting to: Director/ Regional Head Hours: Full time Mon-Fri 9am-5.30pm (37.5 hours per week) Location: Orpington / Sidcup or Sutton office Affinia is a leading, UK Top 50 Accountancy firm. Through successful acquisitions and organic growth, the firm has seen significant development within the last 18 months. Last October we launched our new brand ‘Affinia’ (___) which saw the coming together of LB Group and six other likeminded firms across the East & South East of England to form a combined challenger accounting, tax and business advisory firm. With a combined heritage spanning over 300 years, we have more than 400 accountancy professionals based in Stratford, Colchester, Chelmsford, Ipswich, Halstead, Harlow, Leigh on Sea, Orpington, Sidcup, and Sutton. We advise businesses, government and public sector organisations and individuals in the UK and internationally across seven principal practice groups: Accountancy & Advisory, Tax and Planning, Audit Services, Corporate Finance, Digital Solutions, Payroll and Financial Planning. We have invested continuously in technology and gained in-depth knowledge across a broad range of markets, growing through acquisitions and private investment. We offer an exceptional service to our clients, with access to our sector experts to develop the strategy that will help them reach their goals. We keep a finger on the industry pulse, so our clients receive the best short to medium and long-term advice. Purpose of the role: As an Associate Director within our expanding Accounts service line you will lead a high-value client portfolio, delivering strategic, compliant, and commercially successful services. You will act as a key advisor to clients, supporting business development efforts and identifying opportunities to add value. Internally, you will oversee and mentor Managers and Senior Managers, role model the firm’s values, and contribute to service line strategy, operational projects, and change initiatives. You’ll take ownership of process improvements, risk management, and cross-location collaboration, while supporting the Director or Service Line Head in achieving team and firm-wide objectives. You will be supported in your role with line management and leadership training as well as CPD access via Tolley’s, Croner-i, Mercia and LinkedIn Learning as required. Together with your line manager you will craft a development plan that sees you succeed in your role and plan for the next step should you wish to take it. Accountabilities: Client and Portfolio Leadership • Lead service delivery for a portfolio of high-value or technically complex clients, ensuring timely, high-quality, and compliant output., • Act as a trusted advisor to clients, providing strategic, commercially sound advice and proactively identifying opportunities to add value., • Maintain strong client relationships through regular contact, effective communication, and a deep understanding of client needs. Commercial and Financial Management • Monitor WIP, billing, and recovery rates across your portfolio, taking proactive action to maximise profitability and manage overruns or scope creep., • Meet targets for billable hours, utilisation, and portfolio profitability, ensuring jobs are delivered within agreed budgets and timeframes., • Contribute to fee discussions, service scoping, and pricing strategy in collaboration with Directors and Partners. Strategic and Operational Contribution • Contribute insights to the development of service line and group strategy, particularly in any areas of specialism or market knowledge., • Support Directors and Service Line Leaders (SLLs) on strategic initiatives and internal planning projects., • Take ownership of service line projects, driving outcomes that support operational efficiency, quality, or growth., • Stay informed on market trends, competitor activity, and emerging client needs to inform service line positioning. People Leadership and Culture • Provide ongoing guidance and structured development opportunities to junior team members, particularly Managers and Senior Managers., • Act as a role model for firm values and behaviours, fostering a culture of collaboration, accountability, and continuous improvement., • Conduct or support performance appraisals, 1:1s, and feedback processes to drive individual and team growth., • Champion diversity and inclusion within the team, promoting open, honest, and two-way communication across locations. Process Improvement and Change • Identify and lead process improvements that enhance service efficiency, quality, or client experience., • Support the adoption and implementation of new technology or systems, advocating for smarter ways of working., • Embrace and help deliver change projects within the service line or wider group. Risk Management and Compliance • Ensure all services are delivered in line with firm quality standards, ethical policies, and regulatory requirements., • Manage risks associated with client engagements, including reputational, legal, and compliance risks., • Proactively identify and escalate internal risk incidents or concerns in line with firm protocols. Business Development and External Profile • Support Directors and SLLs with business development activities including proposals, pitches, and client onboarding., • Identify and act on cross-selling or upselling opportunities within your client portfolio., • Represent the firm at industry events, networking opportunities, and speaking engagements, contributing to the firm's public profile. Professional skills/qualifications: • ACA, ACCA or equivalent qualification (fully qualified with significant post-qualification experience), • Typically 10+ years in practice with demonstrable experience managing large or complex clients, • Expert technical knowledge of UK GAAP (FRS 102), Companies Act, and tax principles, • Track record in commercial portfolio management, WIP/billing oversight, and client retention, • Strong leadership and coaching skills, including mentoring Managers and future leaders, • Strategic thinker with the ability to contribute to business planning and change initiatives, • High-level communication and interpersonal skills, with credibility to represent the firm. Core Benefits: At Affinia, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Alongside a flexible and inclusive work environment, we offer the following core benefits: • 27 days holiday (FTE) plus Bank Holidays (Sept-Aug)., • Auto enrolment Pension Scheme with True Potential, • Death in Service, • Professional membership support, • Paycare – claim money back for Dental / Optical / Professional Therapies, • Agile/Hybrid Working Policy, • Dress for your Diary Policy Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. Affinia is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion, or belief, gender reassignment, marriage or civil partnership, pregnancy, or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.

Job Title: Head of Estates Salary: £43,500 - £49,498 Contract: Temporary/Permanent Shift: Full Time Flexible Line Manages: School Caretakers and School Sites across the Group Location: Coulsdon Start: November 2025 About the Role Complete classroom service is working with a SEN school to recruit for Head of Estates to oversee the management, maintenance, and development of all school premises within the group. You will ensure that buildings and facilities are safe, compliant, and fit for purpose while driving improvements across multiple sites. The post holder will manage site caretaking teams, contractors, and estates-related budgets to deliver outstanding value and service quality. Key Responsibilities Strategic Estates Management Develop and implement a group-wide estates strategy aligned with operational and growth priorities. Maintain an estates condition register to identify and prioritise maintenance and improvement works. Oversee lifecycle and planned preventative maintenance (PPM) schedules for all buildings and assets. Provide expert advice on feasibility, design, and delivery of capital projects, refurbishments, and new sites. Compliance and Health & Safety Ensure full statutory compliance across all sites (fire safety, water hygiene, asbestos, electrical, PAT testing, etc.). Maintain accurate compliance documentation and records. Conduct and monitor regular risk assessments and site audits, addressing issues promptly. Serve as the responsible person for emergency planning, site safety, and health & safety compliance. Caretaking and Site Team Oversight Lead, support, and develop caretaking teams across all schools. Implement consistent standard operating procedures for caretaking, cleaning, and site management. Ensure caretakers are trained, resourced, and equipped to maintain safe and efficient site operations. Monitor staff deployment, performance, and service quality across locations. Contract and Supplier Management Manage key service contracts including cleaning, security, waste disposal, and grounds maintenance. Oversee procurement and ensure contractor performance delivers value for money and quality outcomes. Ensure all contractors are fully vetted and comply with safeguarding and site safety requirements. Budget Management and Resource Planning Work closely with the CFO to plan and monitor estates budgets across the group. Control spending, capital investment, and resource allocation efficiently. Plan for long-term maintenance and capital investment in line with the estates strategy. Cross-Functional Responsibilities Advise senior leaders and operational teams on estates and facilities matters. Contribute to emergency planning, crisis response, and business continuity procedures. Build strong relationships with local authorities, contractors, and external partners. Uphold the mission, values, and professional standards of the school Essential: Proven experience in estates or facilities management, ideally across multiple sites. In-depth knowledge of health, safety, and statutory compliance within education or public sector settings. Desirable: Health & Safety qualification (NEBOSH, IOSH, or equivalent). Experience managing capital projects or major refurbishments. Understanding of safeguarding procedures within an educational environment. Please apply for the rolewith your up to date CV. TPBN1_UKTJ

Your new company Our client is a leading provider of specialist care services, committed to delivering quality, innovation, and value for money for their service users and their families. They pride themselves on maintaining safe, regulated services and continually driving improvement through transparency and measurable outcomes. Their aspiration is to be a beacon of consistently good practice in health and social care. Your new role They have an exciting opportunity for a Dual Site Registered Manager to join their dynamic team, overseeing 2 of their care homes. This pivotal role ensures the safety, compliance, and well-being of both staff and service users. You will: Manage day-to-day operations across both sites. Lead, train, and supervise support staff. Uphold CQC requirements and company policies. Conduct audits and health and safety checks. Coordinate service user reviews and ensure care plans are up-to-date. Oversee medication administration and audits. Participate in out-of-hours on-call duties (rotational basis). What you'll need to succeed At least 2 years' experience as a CQC Registered Manager. Proven track record managing mental health care home settings. Strong knowledge of the Mental Capacity Act 2005, Health & Safety, and COSHH regulations. Excellent leadership, communication, and people management skills. Ability to assess, plan, implement, and evaluate care using evidence-based approaches. Competence in risk assessment and management. What you'll get in return Competitive salary of £50,000 per annum + Quarterly Bonus. Access to training and development opportunities. Career progression within a growing organisation. Retail and travel discounts, wellness support, and more. The chance to make a real difference in the lives of our service users. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

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