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School Business Manager • Salary: Dependent on Experience, • Contract Type: Permanent, All Year Round (52 Weeks), Full Time, • Start Date: Subject To Notice Period, • Reports to: Headteacher, • Location: St Mary's Catholic High School, Woburn Road, Croydon, CR9 2EE, London Borough of Croydon We are looking to appoint a School Business Manager at St Mary's Catholic High School. This is a particularly exciting time to join the school as the SBM, as we implement a vision of improvement across a range of operational areas. St. Mary's Catholic High School is a small and growing secondary school delivering high-quality Catholic education in the centre of Croydon. At a time of rapid change in our town centre, and with significant developments in the provision of Catholic education across the Archdiocese of Southwark this is an exciting time to join our OFSTED good school, which is consistently one of the highest achieving schools in Croydon. Our commitment is reflected in our outstanding Progress 8 score for 2024, which places us in the top 5 schools for Croydon. We take pride in our school's dedication to supporting disadvantaged pupils and fostering social mobility. Our staff are passionately committed to ensuring that every student, regardless of their background, has the opportunity to succeed and thrive. OFSTED Quotes: • "St Mary's Catholic High School is a deeply caring community. Its pupils and staff live up to their core values of being welcoming, serving others and working hard", • "Pupils like coming to school and enjoy learning. They feel safe here and know that staff go the extra mile to check their whereabouts and well-being" The ideal candidate for this rewarding and enjoyable position will lead all aspects of our work to support education; you will develop and manage the team of business professionals who facilitate the delivery of high-quality Catholic education for young people through effective support to teaching and other staff. You will develop our facilities to generate commercial income, ensuring a safe and nurturing environment for staff and students. Key projects include introducing a new MIS, improving banking and finance systems, implementing a large-scale network and IT project, and enhancing premises, including a new sports MUGA. With our strong financial position, you have the opportunity to elevate St Mary's, leveraging its central location and solid academic foundation. Inspiring students to do their best, and we take pride in bringing this vision to life every day through our commitment and passion. You do not need to be a practising Catholic to apply. Visits to the school are warmly encouraged, please contact Francisca at the details below to arrange. Benefits of working at St Mary's Catholic High School: • Ranked 5th place out of all schools in Croydon for progress., • Excellent travel links with Central London and South London: 5-min walk from West Croydon (Southern Railway, Windrush Line - Overground, Tram and Bus) and 7-min walk from East Croydon (Thameslink, Southern Railway, Southeastern Railway, Gatwick Express, Tram and Bus)., • Great location close to excellent shopping and local amenities, • A collaborative approach and positive relationships, • Strong strategic leadership, • Support from managers and colleagues., • Equality of opportunities for staff, • Appreciation of staff achievement and contribution., • Induction of new staff and ongoing development for ECT., • Students' respect for staff and others., • Support for career progression., • Links with St Mary's University for professional development (10 members of staff have either completed or progressing on the MA in Catholic School Leadership), • Access to on-site car and bicycle parking facilities for all members of staff., • Generous local authority pension scheme for support staff., • Our staff are deeply committed to promoting social mobility, ensuring that every student, regardless of background, has the opportunity to succeed. Your New Role: • To provide professional leadership in all aspects of business support across the school, developing and leading the team of professionals who facilitate the delivery of high-quality Catholic education for young people through effective support to teaching and educational support staff., • To provide strategic leadership and operational direction for the management of finance, HR, facilities and estates, IT, catering and administration services of the school, promoting the highest standards of business and effective use of resources., • To be a member of the senior leadership team., • To provide professional support, advice, and guidance to the Headteacher, SLT and governors where applicable, on all financial processes and administrative practices in accordance with school policies including finance, human resources, health & safety, and the management of the site. As a full-time SBM on a 52-week contract, rather than term time only, you will be expected to be in the school during term time, but there is a degree of flexibility in terms of hybrid working during school holiday periods as well as a degree of flexibility as to when you might take leave. How To Apply: To apply, please request an application form from Francisca or call her for more information. Your application is a direct permanent application to our school (not through an agency). Hays is our recruitment partner for all permanent appointments. • Closing Date: Immediate, no later than 12 noon on Friday 17th October 2025. Please note early applications are encouraged and will be considered as they are received., • Interview Date: Week Commencing Monday 20th October 2025 Please note, only shortlisted candidates will be contacted and invited for interview. St Mary's Catholic High School reserves the right to close adverts earlier than the stated deadline. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS), medical online and social media prohibition from teaching, right to work, satisfactory references, suitability to work with children. You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Purpose of the Role To support a large and diverse security team across all sites within the Client’s iconic estate, from the world-class sporting venue with private members’ tennis club, to the outer sites encompassing community sports facilities and locations for pre-Championships qualification. The successful candidate will bring energy, enthusiasm, curiosity, and integrity to the role. The Security Contract Administrator is responsible for supporting the Security Account Manager in coordinating all aspects of daily staffing operations, resourcing, scheduling, and employee payroll/HR administration and will play an integral part in the Contract Management Team. To ensure compliance with contractual and legal obligations and regulatory standards, accurate record-keeping/data management/GDPR, and will act as the primary point of contact in relation to all staffing/administrative issues and queries smooth communication between Clients, Internal Stakeholders and Contract Security staff. In addition to year-round operations, the Security Contract Administrator will play a key role in supporting the delivery of the annual Championships operation, held over a two-week period from late June to mid-July. They will oversee recruitment, onboarding and vetting process for all required short-term staff with assistance from Head Office resourcing team and a dedicated fixed-term Championships resource administrator. Key Responsibilities • Maintain accurate records relating to all sites across the Client’s estate., • Monitor contract performance against agreed KPIs and SLAs, escalating issues where necessary, and compile all relevant data (official complaints, dropped service hours, Supplier Reports – both positive and negative etc.) for monthly reports., • Liaise with Clients, Contract Management, and internal stakeholders to coordinate service delivery and resolve queries., • Assist in scheduling and coordinating security personnel for contracted sites, including ensuring all additional and ad hoc Client events are adequately staffed and invoiced., • Lead on ‘Business as Usual’ recruitment and vetting and assist with Championships resourcing, • Prepare regular reports on contract status, performance metrics, and compliance., • Maintain confidentiality and data protection standards in all administrative processes., • Support audits, inspections, and compliance checks as required., • Support Security Contract Management Team at meetings by taking minutes as required., • Contribute to continuous improvement initiatives as required. Working Hours • Full-time, site-based, • Business-as-usual: 40 hours per week, Monday to Friday, 09:00–17:00, • Flexibility required for operational needs, • Extended hours during Championships period (late June to mid-July) Salary & Benefits • Salary: £30,000 (with increase to £35,000 following successful 6-month probation), • Death in Service benefit, • Health Insurance, • 28 Days holiday + Bank Holidays, • Training Essential Criteria Qualifications & Knowledge • Strong administrative background, ideally within security, facilities, or contract management., • Good understanding of compliance requirements (SIA, GDPR, Health & Safety, employment law). Experience • Proven experience in contract administration, scheduling, or workforce management., • Experience liaising with clients and internal stakeholders. Skills • Excellent organisational and time-management skills., • Strong IT literacy (MS Office, scheduling/rostering software, databases)., • Clear written and verbal communication skills., • High attention to detail and accuracy. Personal Attributes • Professional, discreet, and reliable., • Able to work independently and as part of a team., • Proactive problem-solver with a focus on service quality. Desirable Criteria • Valid SIA licence (DS, with CCTV a bonus), • Experience of working on AELTC contract, preferably on Year-Round team, but also Championships, • Knowledge of payroll and invoicing processes., • Formal training in administration, project management or similar.

Purpose of the Role To lead a large and diverse security team across all sites within the Client’s iconic estate, from the world-class sporting venue with private members’ tennis club, to the outer sites encompassing community sports facilities and locations for pre-Championships qualification. The successful candidate will bring energy, enthusiasm, curiosity, and integrity to the role. The Site Security Manager is responsible for coordinating all aspects of daily security operations, ensuring the safety of people, property, and assets. They will act as the primary point of contact for the Client’s Security Team and the Security Account Manager, leading a team of shift supervisors and driving performance through regular one-to-ones and reviews. The role also includes maintaining accurate records and documentation, ensuring the delivery of a professional and compliant service aligned with contractual, legal, and regulatory standards. In addition to year-round operations, the Site Security Manager will play a key role in supporting the delivery of the annual Championships operation, held over a two-week period from late June to mid-July. Key Responsibilities Operational Management • Oversee daily security operations, including patrols, access control, and incident response, • Ensure compliance with assignment instructions, company policies, and industry standards, • Embed “best in class” customer service throughout all operations Team Leadership • Train, supervise, and support security officers and the supervisory team, • Collaborate with the Contract Administrator to manage annual leave, scheduling, and relief team resourcing, • Conduct regular horizon scans with the Contract Administrator to anticipate staffing needs or shortfalls, • Lead briefings, performance reviews, and welfare checks, • Foster a culture of professionalism, accountability, and continuous improvement Client Liaison • Serve as the day-to-day operational contact for the Client’s Security Team, • Attend meetings and provide regular operational updates and reports, • Respond promptly to client concerns, incidents, and emergencies Compliance & Reporting • Maintain accurate records of incidents, audits, and inspections, • Ensure compliance with Health & Safety, GDPR, and licensing requirements (e.g., SIA), • Compile performance data and assist the Security Account Manager with monthly reporting Risk & Incident Management • Lead on-site incident investigations and escalate as appropriate, • Identify and mitigate potential security risks through proactive planning Working Hours • Full-time, site-based, • Business-as-usual: 40 hours per week, Monday to Friday, 09:00–17:00, • Flexibility required for operational needs, • Extended hours during Championships period (late June to mid-July) Salary & Benefits • Salary: £40,000, • Death in Service benefit, • Health Insurance, • 28 Days holiday + Bank Holidays, • Training Essential Criteria Qualifications & Licensing • Valid SIA licence (Door Supervisor or Close Protection), • Current First Aid at Work or Emergency First Aid certification Experience • Proven experience in a senior supervisory or managerial security role, • Strong track record managing teams in high-profile or complex environments, • Experience conducting HR, welfare, and disciplinary meetings, • Experience delivering training and briefings, • Demonstrated commitment to first-rate customer service Skills & Knowledge • Excellent leadership, communication, and interpersonal skills, • Strong understanding of security procedures, counter-terrorism awareness, and relevant legislation, • Ability to produce clear written reports and maintain accurate records, • Proficient in security technology (CCTV, access control, radios, etc.), • High IT literacy, including fluency in Microsoft Office applications Personal Attributes • Energetic, enthusiastic, and eager to learn, • Professional, reliable, and adaptable, • Self-motivated and proactive, • Logical thinker with strong critical reasoning, • Self-aware and emotionally intelligent, • Calm under pressure with sound decision-making skills, • High integrity and discretion, • Confident communicator Desirable Criteria • Experience working full-time on a security contract in the sports, cultural, or hospitality sector; event experience advantageous, • IOSH Managing Safely or equivalent Health & Safety qualification, • Knowledge of emergency planning and business continuity, • SIA CCTV licence, • Relevant industry-specific training, • Full clean driving licence

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