Fleet Operations Lead
13 days ago
Redditch
Fleet Operations Lead Location: Redditch Salary: £37,500 - £42,500 Benefits: Bonus, pension, holidays plus many other benefits Are you an experienced fleet professional ready to take the next step? Do you thrive in a fast-paced operational environment where safety, compliance and efficiency are key? We're looking for a Fleet Operations Lead to help manage and optimise a fleet of around 1,000 vehicles (primarily LCVs) and support the day‑to‑day running of a safe, compliant and cost‑effective operation. This is a pivotal role that ensures our people stay safe, our vehicles stay on the road, and our business keeps moving. Responsibilities As our Fleet Operations Lead, you will: • Oversee daily fleet operations to maximise vehicle uptime and safety., • Manage key supplier relationships, ensuring strong performance, SLA delivery, and value for money., • Support the coordination and compliance of 250 grey fleet vehicles, including licence checks, insurance, and safety standards., • Allocate tasks across the Fleet team and monitor outputs., • Produce accurate, timely MI reports covering VOR, compliance, vehicle condition, spend, incidents and trends., • Analyse fleet data to identify root causes, inefficiencies, cost trends and opportunities for improvement., • Ensure all vehicles meet legal and safety requirements — MOT, inspections, servicing and more., • Review damage, risk and incident data to inform improvements., • Maintain the accuracy of fleet management systems and holistic fleet data., • Monitor and challenge fleet costs including maintenance, fuel, accidents, downtime, tolls and parking., • Act as a key point of contact for fleet suppliers, escalating issues where required., • Work collaboratively with internal stakeholders to resolve operational challenges., • Deputise for the National Fleet Manager when needed and support strategic projects. Requirements • Experience in fleet operations, transport administration or maintenance coordination., • Strong understanding of LCV/van maintenance, compliance and fleet processes., • Confident communicator with excellent stakeholder engagement skills., • Advanced Excel skills with the ability to manipulate data and build meaningful reports., • Solid working knowledge of Microsoft Office (Excel, Word, PowerPoint)., • Experienced in using fleet management systems, leasing structures and maintenance workflows., • A proactive problem‑solver with great decision‑making abilities., • Ability to manage multiple priorities in a fast‑moving environment., • Fleet‑specific qualifications are desirable, but we also welcome candidates willing to work towards them.