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  • E-Commerce Assistant
    E-Commerce Assistant
    18 days ago
    £12.71–£13.5 hourly
    Full-time
    Trafford Park, Stretford

    About the Role We are looking for a proactive and customer-focused E-commerce Helpdesk Executive to support our growing online business. The successful candidate will be responsible for handling customer enquiries, processing orders, resolving issues, and ensuring an excellent customer experience across our e-commerce platforms. Key Responsibilities • Respond to customer enquiries via email, phone, live chat, and social media., • Process and monitor customer orders, returns, refunds, and exchanges., • Resolve delivery, payment, and product-related issues promptly., • Liaise with warehouse, logistics, and sales teams to ensure smooth order fulfilment., • Update customer records and maintain accurate helpdesk documentation., • Monitor online marketplaces and website enquiries., • Escalate complex issues to the relevant departments when necessary., • Assist with product listings, stock updates, and general e-commerce administration., • Maintain high levels of customer satisfaction and service standards. Requirements • Previous experience in customer service, helpdesk, or e-commerce support., • Excellent communication and problem-solving skills., • Strong computer skills, including Microsoft Office and CRM systems., • Ability to multitask and work in a fast-paced environment., • Good organisational and time-management skills., • Experience with Shopify, Amazon Seller Central, eBay, or similar platforms is advantageous. What We Offer • £12.71 - £13.00 per hour, • Career development and training opportunities., • Friendly and supportive working environment., • Employee discounts and company benefits., • Opportunity to grow within a rapidly expanding e-commerce business. ###

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  • Qualified Roofer
    Qualified Roofer
    2 months ago
    £15–£20 hourly
    Full-time
    Cheetham Hill, Manchester

    We are seeking a highly skilled and dedicated Roofer to join our dynamic team. We foster an environment that supports professional growth and encourages both independent initiative and collaborative teamwork. Our focus is on delivering innovative solutions and demonstrating a strong commitment to quality in every project. Key Responsibilities: • Execute comprehensive roofing tasks, including installation, repair, and maintenance across various roofing systems., • Work proficiently with a diverse range of roofing materials, such as tiles, slate, and flat roofing solutions., • Conduct detailed site assessments to diagnose issues and implement effective repairs., • Ensure strict adherence to all health, safety, and environmental regulations., • Contribute actively to a cooperative team atmosphere, ensuring project deadlines are met efficiently. Ideal Candidate Profile: • Possesses demonstrable experience as a Qualified Roofer, supported by relevant certifications or extensive practical knowledge., • Capable of working autonomously on assignments while also excelling in a team setting., • Exhibits a strong work ethic, a proactive approach to problem-solving, and a dedication to continuous improvement., • Comfortable with working at various heights and adapting to different weather conditions., • Committed to maintaining high standards of workmanship and fostering innovation within the trade. Join our team where your expertise is valued, and your professional development is supported within a culture of strong commitment and forward-thinking practices.

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