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Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Meeting and Events Sales Office Manager looking for involvement in proactive sales to join an exciting Company, based in Hampshire.

Electrical Wholesale Sales Advisor / Internal Sales Executive. An Aldershot based electrical wholesaler have an opportunity for an Internal Sales Executive / Telesales Executive to join the team in both an office-based position and a customer facing trade counter role. The Electrical Wholesale Sales

At Cinos, we design and deliver innovative Audio Visual (AV) and Unified Communications (UC) solutions that enable organisations to work smarter. As our portfolio continues to grow across corporate, public-sector and construction-led environments, we’re looking for an experienced Technical Solutions Architect (Audio Visual) to join our Sales team. This is a client-facing, consultative role working closely with Account Managers, fellow Solutions Architects, and delivery teams to create technically robust, commercially viable AV/UC solutions. Reporting to the Sales Manager, you will act as a trusted technical advisor from early discovery through design and into delivery. Success in this role is defined by high-quality technical design, strong stakeholder relationships, and solutions that meet both client objectives and commercial requirements. Responsibilities • Lead client discovery and technical consultation sessions to understand user needs, environments, and business objectives, • Translate requirements into scalable, well-defined AV/UC solutions with clear use cases and user experience goals, • Produce high-quality technical designs including schematics, layouts, elevations, and performance specifications, • Work through RIBA Plan of Work stages 2–6, supporting construction-aligned projects from concept to commissioning, • Collaborate closely with Account Managers to ensure technical solutions align with sales strategy and client expectations, • Support project handover to delivery teams and provide technical input during implementation and commissioning, • Participate in internal design reviews to ensure quality, compliance, and deliverability, • Build strong relationships with clients, consultants, architects, contractors, and internal stakeholders, • Represent Cinos professionally at client meetings, workshops, and industry events, • Ensure accurate documentation and data entry within CRM and sales systems, • Adhere to all environmental, health, and safety policies Qualifications • 5+ years’ experience in AV/UC solution design, pre-sales consultancy, or system architecture, • Strong background in consultative technical engagement with enterprise or public-sector clients, • Experience working on construction or design-led projects aligned to the RIBA Plan of Work, • Knowledge of AV standards and best practice (e.g. AVIXA, BS/EN/ISO), • Proficiency with design tools such as AutoCAD, Revit (BIM), Visio, or similar, • Excellent verbal and written communication skills, with the ability to explain complex technical concepts clearly, • Self-starter with strong organisation, time-management, and attention to detail, • Full UK driving licence and willingness to travel nationally (with occasional international travel) Salary & Benefits • Salary: £50,000 – £60,000 (dependent on experience), • OTE: Available following successful completion of probation (Sales Bonus Scheme), • Company vehicle or vehicle allowance (TBD), • Company laptop and mobile phone, • Workplace pension scheme, • Vivup employee benefits package, • Flexible working (home / office based)

Description Location: Farnborough, with opportunity for working at home and the need for occasional travel to customer. Security Clearance Level: DV Leidos has more than 30 years’ experience of developing and running some of the largest government systems in the world. We are currently hiring to expand our UK based technical team who support our delivery for the UK Govt. Come join our team and further develop your skills as we deliver and support systems key to the defence of the UK and partner nations. Being part of the Leidos team is a commitment to push yourself and those around you to do better, constantly adapt and learn new technologies. We’re a passionate team and are committed to developing and growing our staff. Leidos is a global science and technology solutions leader working to solve the world's toughest challenges in the defence, intelligence, homeland security, civil, and health markets. We support vital missions for government and commercial customers. Are you ready for your next career challenge? We are seeking an experienced and proactive Service Architect to lead and own the service management input to bid activity, and to implement service transition within an agile delivery programme environment. This pivotal role ensures that all aspects of service are considered throughout the delivery lifecycle, enabling successful and seamless transition into live operations. Working as part of the Solution Architects team you will act as the central point for all service design and transition activities, collaborating across engineering, solution architecture, security, ITSM, and programme management teams. This is both a pre-sales bid role, combined with a hands-on, strategically important position that will shape how services are introduced and maintained in a complex and fast-moving technology environment. The Service Architect will be responsible for: • Service Architecture: Defining the service approach to enable technical and business service delivery for client environments, • Service Design: Produce detailed, fit-for-purpose Service Designs, including support task analysis and training needs assessment., • Service Transition Ownership: Lead the service transition planning and execution across agile delivery teams, ensuring new or changed services are effectively and smoothly handed over to live operations., • Stakeholder Collaboration: Work closely with:, • Customers: to gain their acceptance in your capability, • Bid teams: to build trust in your experience to develop compelling service solutions, • Engineering: to ensure supportability and operational readiness of developed solutions., • Solution Architects & Security: to influence technical design from a service operations perspective., • Programme Manager & Scrum Master: to align service readiness with delivery milestones., • Head of Live Service and ITSM Function Leads: to ensure operational acceptance criteria are met., • Technical Leads: to define support models and ensure documentation and handover requirements are clearly understood., • Requirements Management: Define and manage service requirements with the SMO, integrating them into solution designs and, • ITIL Process Alignment: Ensure all service designs and transitions align with ITIL framework best practices, including:, • Incident, Problem, and Change Management, • Service Level Management, • Knowledge Management, • Continual Service Improvement, • Governance & Assurance: Provide service input into design authorities, governance forums, and acceptance boards., • Continuous improvement & innovation: Identify opportunities for improvement, process & cost efficiency, and innovation. Introduce best practices in service management, automation, and monitoring. The Service Architect must have: • Proven experience as a Service Architect, Service Designer, or Service Transition Lead within complex IT delivery environments., • Strong working knowledge of the ITIL framework (working towards or having achieved ITIL 4 Master)., • Demonstrable experience in:, • Designing and implementing service models within large programmes., • Agile delivery methods, particularly Scrum and SAFe, including active participation in ceremonies and backlog refinement., • Creating Service Design Packages and contributing to Operational Acceptance Criteria., • Creating compelling text for PQQ and bid activity., • Development of cost models for new business., • Excellent interpersonal skills to engage technical and non-technical stakeholders at all levels., • Strong analytical and documentation skills, including gap analysis, risk assessment, and transition planning., • Experience working within cross-functional, multidisciplinary teams including engineering, cyber security, and programme teams It is desirable for the Service Architect to have: • ITIL 4 Managing Professional or ITIL Expert certification., • Experience working in secure or regulated environments (e.g. central government, finance, defence, healthcare). Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today! At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme, • Private Medical Insurance, • 33 days Annual Leave (including public and privilege holidays), • Use of Flexi-time in accordance with programme priorities, • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: ___– we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. £75,800.00-£99,800.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ___. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ___. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ___. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the ___. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Sales and Estimating Engineer 📍 Location: Yateley 💼 Salary: Competitive 🕗 Hours: 8am - 5pm (In office at least twice a month) About the Role: Shorterm Group is working with a leading precision engineering company seeking an experienced Sales and Estimating Engineer to join

National Account Executive Commercial / Industrial Furniture - B2B Hybrid Farnborough, Surrey £35,000 - £40,000 + Benefits + Bonus Circa 3k The opportunity: Are you passionate about building relationships, uncovering opportunities, and delivering real value to customers? As our National Account Executive, you’ll play a key role in growing revenue and strengthening long-term partnerships within our established Industry client base. In this role, you’ll become a trusted advisor to a portfolio of existing business customers—getting to know their challenges, understanding what drives them, and helping them create better, more productive work environments. You’ll spot new opportunities, deliver tailored solutions, and ensure every customer enjoys an exceptional experience that keeps them coming back. If you love connecting with people, solving problems, and driving meaningful results, this is your chance to make a big impact while growing your career. What will my accountabilities be? • Grow and manage a portfolio of existing industry customers, driving revenue and repeat business., • Build strong relationships with key decision-makers and position yourself as their trusted go-to partner., • Identify and act on new opportunities through account reviews, site visits, and customer insights., • Present standout solutions and proposals that meet customer needs and budgets., • Stay sharp on our product range and the latest industry trends., • Ensure exceptional customer experiences, resolving issues proactively and collaborating with internal teams for seamless delivery., • Own your sales performance, managing your pipeline, forecasting accurately, and hitting (or exceeding!) your targets. Who will I be working with? Reporting to the MD. A great candidate will be: A true team player with a customer-first mindset, someone who thrives on helping clients find the right solutions. If you’re consultative, professional, and reliable—motivated by targets, resilient in the face of challenges, and quick to build genuine rapport. With a positive, solution-oriented approach, you know how to turn conversations into lasting partnerships, this is for you! You'll collaborate seamlessly across teams and proudly embody our core values: • Responsive – You act quickly and thoughtfully., • Knowledgeable – You bring expertise and a hunger to keep learning., • Engaged – You’re proactive, involved, and invested in outcomes., • Genuine – You show up authentically and build trust naturally. *You must have a valid driving licence. In return for everything you can bring, we can offer you 🚀: Hybrid working 3 days in the office Bonus (personal and team / company - circa 3k a year) Great culture and team working What happens next? 🎬 Apply today with your most up-to-date CV that will be reviewed by our MKJ Recruitment team. First Stage: Virtual interview, for both parties to learn more about each other Final Stage: In person meeting People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us at Mackenzie Jones Recruitment so you don’t miss them. 👀

Are you passionate about thinking big and joining a team who are looking to accelerate the growth of our organic and natural Brands – Clipper Teas, Kallo and Mrs Crimble’s in the UK, while also doing good? Ecotone is looking to recruit a National Account Manager - Wholesale/Convenience with the hunger to continue to develop, build and deliver the 3-year strategic plan to meet our ambitions of double-digit growth. As National Account Manager you will be responsible for leading, developing and delivering the growth and profitability in these accounts. You will be solely accountable for developing the retail partnerships that will deliver sustained success while working cross functionally with all the teams who will help you achieve our stretch goals. Here are just some of the exciting responsibilities you will be accountable for:- Account Planning & Account Development • Lead and prioritise key development opportunities to maximise sales and profitability, • Lead, develop and implement a clear push/pull strategy, focusing strategic initiatives from end-to-end, unlocking significant distribution opportunities through centrally owned retail clubs (eg: Best One, Costcutter, Premier), • Execute strategies and activation to deliver double-digit growth, • Build P&L scenarios for opportunities & risks, • Successfully launch NPD and drive the agenda on the key growth brands, • Define, deliver and execute effective promotional planning at a head office and regional level with plans defined for both wholesale and retail clubs, • Run effective activations across the Wholesale/Convenience Channels, • Ensure greatest possible distribution, • Responsible for driving contact strategy with 3rd party field sales agency/agent representing Ecotone brands in Cash and Carry depots Selling / Negotiation • Lead the business planning cycle and activate the key drivers of sales growth, • Negotiate annual group and retail terms, with all expenditure scheduled and accrued with finance, • Where applicable, liaise with the Category team using powerful insights to craft a narrative to engage, persuade and inspire, • Deliver Cost Price Increases throughout the year, on time, in full Financial and Forecast Management • P&L management, control and delivery, • Builds value for Ecotone with a comprehensive understanding of the end-to-end value chain and how that impacts the Ecotone & customer P&L in both the short & long term, • Responsible for working with Revenue Growth Management to propose and implement effective spending of channel trade TPR budget to meet sales goals and ROI criteria, • Responsible for timely and accurate sales forecasting (97%+ accuracy), monthly reporting and action plans to achieve annual targets (including competitor activity) Account Management • Develops customer relationships and understands customer strategy to align and be the respected partner of choice, • Understands customer operations and navigates successfully; using key levers of influence Analytical / Market Insights • Develops recommendations/actions regarding accounts, using data from multiple sources We’re looking for someone who is an expert in the Wholesaler/Convenience Channels of Trade with a minimum of 5+ years’ experience at head office strategic-level contact with major cash and carry accounts and proven track record of success. Additionally, you will:- • have a strong knowledge of account management with a proven ability to build strong retailer relationships, • be an effective communicator and proven experience of stakeholder management, • have sound product/supply chain knowledge, • have proven experience in data analysis and insights What you can expect from us is to:- • be part of a passionate, successful UK team, • work for a company that genuinely cares and tries to do some good in the world, • join a food company with the highest B-Corp rating globally, • uphold our sustainability credentials and values eg: we were the first ever Fairtrade Tea company and we are still the biggest fairtrade tea brand globally, • have biodiversity at our heart And you’ll receive a solid rewards package – salary, car cash allowance, private healthcare, a target-based bonus, pension - and a bunch of other benefits. We look forward to hearing from you. Ecotone welcomes applications from all.

Location: Cambridge The Marque Find out if this opportunity is a good fit by reading all of the information that follows below. Contract type: Permanent Hours: Full time Salary: Competitive We have an exciting opportunity to recruit an experienced Senior Sales Negotiator to join our busy Cambridge office. xrnqpay This is an excellent opportunity for someone looking for a new challenge while working with a varied portfolio. As the post holder, you will help to generate new sales business for the office, n...

Job Description Internal Sales Executive - Electrical Wholesale Electrical Wholesale Sales Advisor / Internal Sales Executive. An Aldershot based electrical wholesaler have an opportunity for an Internal Sales Executive / Telesales Executive to join the team in both an office-based position and a

Sales Executive – Education Sector (Telesales Specialist). Proud Winners of the 2024 Education Business Award – Educational Resource (Primary). This is a full-time, office-based telesales role at our buzzing Farnborough HQ the heart of our growing sales team.

Do you enjoy admin, have outstanding organisational skills and a passion for providing a great customer experience? Do you find that Sales isnt for you, but you enjoy the challenge of retaining customers and getting them the best service for their needs? About the Role As Tax Support Executive, youll be the connecting force between Sales and our Tax specialistsmaking sure every new client has a smooth, confident start to their journey with us.All candidates should make sure to read the following job description and information carefully before applying.By managing information, coordinating with the Tax team and keeping communication flowing, youll help us deliver with speed, accuracy and impact.Youll also build strong, ongoing relationships with clients by being their go-to contact for queries and updates.Youll ensure they feel supported, stay engaged and hear about services that can genuinely help them.Key duties for this role: Provide administrative support to the Tax Specialists, including communicating with the clients by phone and email Ensure that all databases are kept up to date with progressing work and client details Promote and monitor clients open banking accounts, ensuring they stay connected and educated on the benefits Meet set KPIs with regards to calling prospective service upgrades and client retention Contact clients to obtain missing application or payment information Oversee and process changes to clients subscription packages, including upgrades and downgrades Identify gaps in customers data and contact clients to complete details for quarterly returns Advise clients of additional products and services that may benefit them Benefits On-site Parking 22 days annual leave, increases to 25 days with Length of Service NEST Pensions Auto-enrolment Cycle to Work Scheme Professional study support and Training Partnership with ILM Access to Medicash (Healthcare cash plan & additional perks) Requirements Essential: Background of working in a fast-paced customer service position, ideally within an office/phone-based environment.Comfortable working on the phone for most of your day; clear and confident telephone manner with strong listening skills and objection handling skills.Experience in up-selling and cross-selling products or services Driven by targets and departmental objectives IT literate with working knowledge of Microsoft Word, Excel and Outlook.Excellent organisation and time management skills, equally capable of working alone using own initiative or taking direction.Ability to comfortably prioritise tasks and cope with competing demands, often in a high-pressure scenario. xjlbheb Well-developed communication skills, both written and verbal.Demonstrates a proactive, positive approach to work Desirable: An understanding or prior experience of Personal Tax Prior experience working within Construction or logistics industries Prior experience working with HMRC

The role involves identifying new opportunities, maintaining customer relationships, and managing the sales cycle from connection to closure. The ideal candidate has B2B sales experience, strong Microsoft Office skills, and excellent communication abilities. A growing robotics company in the UK is s

A fantastic opportunity has arisen for an experienced Sales office Manager to join a beautiful country house hotel in Surrey.

Due to continued growth and recent investment in their sales team, this business is creating a new Sales Coordinator position to support field-based sales professionals and keep the commercial engine running smoothly from the office. Experience in an office-based sales support, sales admin, coordina

We are seeking a confident, organised and commercially minded individual with a proven background in hotel-based C&E sales and a strong working knowledge of OPERA PMS and Sales & Catering. As Sales office Manager, you will take ownership of the inbound enquiries, manage and set performance goals wit

Key responsibilities: Reporting to the General Manager, the Sale Office Manager will be responsible for the following areas: Achieve and maintain sales and margin targets Maintain and develop trading with target accounts, both new and existing, within agreed sectors Develop sales by pricing and n

Sales Coordinator – Otley - Office Based – £30,000 - £32,000 + Benefits. Are you highly organised and comfortable supporting a busy sales team?. Do you thrive in a fast-paced, commercially focused office environment?.

We are seeking a dedicated, highly organised and pro-active Sales Office Manager to run a team of 5 in our Shrewsbury office. They will lead and motivate the sales team to exceed their targets and be responsible for refining sales process, strategy and managing CRM data. The successful candidate wil

Company OverviewOur client delivers cutting-edge fire protection and integrated security solutions for some of the most complex and demanding environments.As true technical specialists, they focus on maximising the lifetime value of every project — from initial design through to supply, installati

Sales Coordinator – Otley - Office Based – £30,000 - £32,000 + Benefits. Are you highly organised and comfortable supporting a busy sales team?. Do you thrive in a fast-paced, commercially focused office environment?.

Our client delivers cutting-edge fire protection and integrated security solutions for some of the most complex and demanding environments.As true technical specialists, they focus on maximising the lifetime value of every project — from initial design through to supply, installation, testing and

Sales Coordinator – Otley - Office Based – £30,000 - £32,000 + BenefitsAre you highly organised and comfortable supporting a busy sales team?Do you enjoy coordinating diaries, appointments and customer activity?Are you confiden

Demonstrate a proven track record in serviced office sales. Sales Manager / Business Development - Serviced Office. Handle large client enquiries and close sales.

Office Sales Support Administrator. We are looking for a detail-oriented and proactive Office Sales Support Administrator with strong proficiency in Sage Line 50 and a solid understanding of stock control. Provide general office and sales administration support as required.

Qualified candidates should have a knowledge of the speaking and/or entertainment industry, show a successful sales record, demonstrate a network in the business community and have previous sales / speaker sales experience. This position reports directly to the Managing Director, UK office. Provide

Senior Sales and Client Support, London Office page is loaded## Senior Sales and Client Support, London Officelocations: London, Englandtime type: Full timeposted on: Posted Yesterdayjob requisition id: R764Our employees are our most valuable asset. Job DescriptionThe Senior Sales and Client

A recruitment agency in Chelmsford seeks a Sales Support Administrator to manage sales opportunities and support Key Account Managers. Ideal candidates should possess strong communication skills and experience in sales administration, ensuring effective service across departments.

A luxury hotel in Durham is seeking a Meetings & Events Sales Office Manager to oversee and manage client meetings and events.

Previous experience in an office based role. Office Angels is an employment agency and business. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

Support central sales team with general sales enquiries and sales line when required. The Reservations Executive will need to work effectively as part of a sales team and have excellent time management skills to remain control of all live opportunities. Deliver and exceed daily/weekly KPIs set by yo

Oversee day-to-day office operations: member support bookings, enquiries, certifications. Support ASESA’s business development and sales activities. Maintain CRM and recording systems for enquiries, sales leads, and follow-ups.

Computer Skills: Excellent computer skills, including the Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel). Computer Skills: Basic understanding of frequently used computer software and programs, such as Microsoft Office.

The candidate will create Proof of Concept demonstrations to showcase the platform's capabilities while collaborating closely with sales and customer success teams.

The Senior Sales and Client Support role provides broad support to the Sales team across client acquisition, retention, and ongoing service. Competency in using relevant computer applications such as MS Excel, Power Point, Word, Outlook, Adobe Acrobat Writer, Salesforce, eVestment and Morningstar Di

Responsibilities include handling customer inquiries, supporting the sales team, and various office duties. A recruiting agency is looking for an experienced Office Administrator in Lancashire. Candidates with 2+ years of office experience and who thrive in a fast-paced environment are encouraged to

A family-run cleaning company is seeking a dynamic Sales Manager to lead business development in the retail, industrial, and office sectors. Ideal candidates will have proven B2B sales experience and excellent communication skills.

The role is office-based and involves supporting the sales team, generating quotations, and managing inventory. A dynamic recruitment consultancy in Greater Lincolnshire is seeking a Sales Administrator to join their team.

A leading financial services company in London is seeking a seasoned Metals Trader to join their newly established team.The successful candidate will have at least 5 years’ experience in LME metals trading and a strong ability to manage client relationships.Key responsibilities include executing t

A supportive company located on the outskirts of Taunton seeks a Sales Coordinator to assist the sales team. The ideal candidate has experience in sales or customer service, strong organizational skills, and is proficient in Microsoft Office. Responsibilities include managing customer enquiries, mai