Trabajos sales progression team manager en Reino Unido

Closing date: 18-09-2025 Customer Team Leader Location: Westwood Lane, Blackfen, DA15 9PS Pay: £15.24 per hour including London allowance Contract: 14 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you’ll do • Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations, • Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected, • Make sure that the store remains safe, legal, and fully operational, • Manage diligence checks and stock accuracy to make shopping a great experience for our customers, • Support your store manager by deputising when they’re not working and delivering a variety of HR processes, • Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback, • Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community planThis job would suit people who have, • A genuine care for the needs of customers and members, • The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor, • Great people skills, with the ability to build positive relationships with customers and colleagues, • Strong organisational and problem-solving skills, • A desire to learn, grow and develop your leadership skills, • The flexibility to work a range of different shiftsWhy Co-op?, • Full, paid training and dedicated support for your personal development and career progression, • 30% discount on all Co-op products in-store plus 10% discounts on all other brands, • A pension scheme with up to 10% employer contributions, • Wagestream– a money management app giving you access to a percentage of your pay as you earn it, • 36 days of holiday (including bank holidays, pro rata for part time colleagues), • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations, • 24/7 employee assistance service, • Rotas shared three weeks in advance and accessible on your phone

Thistle Initiatives is a multi-award-winning regulatory consultancy, providing expert compliance advice and support across the financial services sector. Our clients range from niche start-ups to long-established market leaders covering the following verticals: Financial Crime, Investments, Payment Services, Credit and Insurance and Change & Transformation. We’re looking for a dynamic and results-driven Business Development Manager to join our team. In this role, you’ll identify and pursue new business opportunities, nurture long-term partnerships, and help position our regulatory compliance consulting services at the forefront of the industry. You’ll work closely with internal subject matter experts and leadership to craft tailored solutions for clients navigating complex regulatory landscapes across sectors such as financial services, healthcare, and professional services. This is a key commercial role where your insights and initiative will directly impact our growth and reputation. If you thrive in a consultative sales environment and want to be part of a team that supports ethical, compliant business practices, this could be the perfect fit. Key responsibilities Door opening/arranging meetings – 45% Expected duties: • Proactively identify and target potential clients, • 360 sales process (from introduction to closing deals), • Identifying new business opportunities, cross selling opportunities and potential markets, • Initiate contact with prospective clients through cold calling, emails, networking events, • Engage with existing Thistle clients for upselling opportunities, • Engage in initial conversations to introduce each teams services/software and assess potential interest, • Schedule meetings with key decision-makers to further discuss business opportunities, • Set up x 10 meetings a month with target clients (to be agreed on a rolling basis), • Maintain HubSpot to track progress in converting leads into meetings/deals Account/Relationship management (Including HubSpot) – 15% Expected duties: • Building and maintaining trust based relationships with clients, partners, and other stakeholders, • Maintaining regular communication with clients to understand their changing needs and preferences., • Monitor client accounts to ensure satisfaction, retention, and upsell opportunities., • Catch up with internal teams to ensure projects are maintained, • Managing all HubSpot leads/deals, • Prepare and present regular reports on deal progression, including revenue forecasts, client feedback, and key metrics. (HubSpot), • Participating in networking events, conferences, and industry forums to promote Thistle’s brand, • Seek partnership opportunities, • Presenting sales proposals and reports to senior management and stakeholders of Thistle, • Traveling to meet clients, attend meetings, and explore business opportunities as needed Partnership management – 10% Expected duties: • Insight into to each teams key prospects and ideal target market, • Understanding each teams current sales process and identify improvements, • Maintain relationships with internal teams through regular communication, • Monitor the performance of each team to identify areas for improvement or expansion, • Continuous collaboration with Thistle’s marketing team for new sales strategies Consultancy sales – 30% Expected duties: • Initial learning of each teams service/offering, • Tailored sales process to adopt for lower level consultancy sales, • Presenting and oversight of demonstrations, fact find meetings and webinars, • Provide support for prospect objections and assist with negotiating terms to close deals This role is not limited to the above duties, due to the nature of the market you will need to be adaptable and open to change in this position. We offer • Hybrid working – 2 days office / 3 days home allowing flexibility for work/life balance, • Competitive salary and the ability to grow your career within the business, • 25 - 30 days holiday entitlement depending on length of service, • Company pension scheme, • Private Medical Insurance, • Gym membership contribution, • Fantastic City of London location and working environment, • Working with dynamic teams with regular social events

A Healthier Earth is seeking a senior, commercially-minded ‘Investment Manager – Climate Infrastructure’ to lead the structuring, positioning, and execution of high-impact environmental infrastructure projects. This is a strategic hire for someone who brings deep experience from green finance, impact investment, or climate infrastructure, and can confidently represent our portfolio to institutional capital partners. You’ll take complex, technical climate solutions and shape them into investable propositions, guiding them from feasibility through to execution. Working closely with internal technical and carbon teams, as well as external partners, you’ll ensure each project is structured to deliver both measurable impact and long-term investor value. This role is ideal for someone who has previously worked in climate investment banking, green infra funds, public-private blended finance, or structured project finance, and is looking to apply their skills toward building large-scale, real-world climate solutions. Key Responsibilities Investment Leadership • Lead the commercial structuring and investment positioning of A Healthier Earth’s projects — spanning carbon removal, circular economy infrastructure, and regenerative energy systems., • Build robust, flexible financial models that inform strategy, support fundraising, and withstand investor diligence., • Develop and refine project business cases that integrate technical feasibility, customer value, and capital structuring., • Prepare and deliver investment materials, term sheets, risk analyses, and investor-facing presentations., • Represent A Healthier Earth in front of capital partners — including PE funds, infrastructure investors, lenders, family offices, and DFIs., • Guide projects through investment readiness milestones — managing commercial risks, capital stack design, and execution timelines. Market Strategy & Capital Alignment • Monitor global carbon market trends, policy movements, and pricing signals to inform investment strategy., • Work with internal carbon and sales teams to ensure our project economics reflect buyer expectations and long-term offtake potential., • Shape commercial models that align with carbon market signals while remaining investable for institutional equity and debt partners., • Identify and engage aligned capital partners based on mandate fit, risk appetite, and climate impact alignment., • Contribute to cross-functional prioritisation of projects based on financial readiness, scalability, and investor traction. Cross-Team Collaboration • Work closely with technical leads, carbon teams, external advisors, and project delivery colleagues to drive project progression., • Support legal and commercial negotiations from the capital perspective, helping ensure bankability and alignment with investor needs., • Help build internal investment capability — including tools, templates, processes, and coaching of junior team members., • Engage with customers and partners to understand their commercial drivers and align these with financial structuring. What We’re Looking For Required Experience • 7–12 years in climate investment, green infrastructure, project finance, or related institutional capital roles., • Demonstrated success structuring and raising capital for large-scale sustainable infrastructure or carbon projects., • Deep familiarity with project finance, blended capital structures, and investor diligence processes., • Experience engaging with institutional investors — including infrastructure equity, private credit, or public-private funds., • Strong commercial judgement with the ability to connect customer value, policy dynamics, and financial risk-return profiles., • High level of comfort engaging directly with investors, fund partners, and senior stakeholders. Skills & Attributes • Excellent communicator, able to synthesise technical detail into compelling investment narratives., • Proven financial modeller and commercial strategist with high attention to detail., • Curious, collaborative, and purpose-driven — able to work across disciplines with humility and rigour., • Entrepreneurial mindset — comfortable leading in ambiguity and building structure where it doesn’t yet exist. Preferred but Not Required • Familiarity with carbon credit markets, climate policy, or nature-based solutions., • Experience in modelling impact-adjusted returns or carbon-linked revenues., • Background working with international partners, DFIs, or blended finance initiatives. Why Join Us? At A Healthier Earth, we’re building infrastructure that restores ecosystems, removes carbon, and creates long-term environmental and financial value. We work at the frontiers of technology, policy, and capital — and this role will help translate that innovation into real-world investment. This is a high-impact opportunity to shape scalable, verifiable climate solutions — and play a leadership role in the future of sustainable finance. Not sure you meet every requirement? We know that strong candidates may come from a variety of backgrounds. If you’re excited about the role and think you bring relevant experience, we encourage you to apply — even if your path looks different from what we’ve described.

Position description: WYSE London is going through a phase of growth and is looking for the best talent to join our small but dynamic team on this exciting journey. We are looking for an experienced and enthusiastic Design Manager who will be leading a team of designers to create new, exciting and cohesive ranges as well as own and design the Woven Dresses & Tops ranges. Working closely with the Founder, the role will execute her vision while identifying trends and opportunities to push the range forwards. You will have an excellent eye for detail, colour and print and will be able to deliver your own ranges as well as bring together the ranges of the rest of the team. Key responsibilities: MANAGERIAL • Managing team with diverse skill sets, • Hold regular 1-2-1’s with direct reports, • Setting clear goals and expectations, • Leading by example with high levels of integrity, energy and passion, • Maintain key dates and critical path, • Responsible for any recruitment across the team, • Mange freelancers/consultants where needed for specific ranges/categories CONCEPT • Continual development and evolution of the brand vision, • Create and build initial design stories/concepts at the start of the season with the support of designers and sign off with the founder, • Identify trends which are customer and brand relevant., • Collaborate with the wider team to pull together key outfit pages and stories which are tasteful, creative and cohesive., • Confident eye for print, work closely with print designer to identify key prints and colour stories at start of season. Attend print development meetings with print designer and Founder, • Build relevant, on-trend and complimentary colour palettes for each drop which cater for printed styles as well as solid garments, • Present product ranges back to marketing and store teams, communicating the vision for each season, • Work closely with stylists, Creative Director and marketing team to ensure that shoots, catalogues and marketing activity is in line with vision and key stories. PRODUCT • Research, design and develop the woven dresses and tops range. Work closely with buying, merch and tech teams to deliver beautiful, commercial ranges delivered on time that fit and flatter., • To deliver newness and modernity to the collection while keeping the customer at the heart of all decisions., • To work autonomously with our supply base on direction, fabric sourcing and block development, • Lead technical fittings with the support of a garment tech, to reach a commercial, high quality and aesthetically beautiful product. Build on core blocks where possible and respond to customer feedback to lower returns rates., • Technical knowledge of fabrics for your areas, focusing on quality, drape and sustainability. Send out sourcing packs at the start of season to suppliers and mills and attend trade fairs where possible., • Produce tech packs, clearly spec’d with all measurements (can be Cadded or hand drawn), • Holistically plan the progression of your collection through the season, ensuring the appropriate product is designed for the time of the year, • Lead dress and tops range build meetings alongside Product Director/Buying teams, • Constantly re-review ranges to ensure that you are reacting to customer feedback/lessons learnt and micro and macro trends, • Able to trade in season and respond to sales, identify opportunities for new options/styles based on successes as well as minimising risks. Knowledge / Skills: • Substantial experience as womenswear woven dresses and tops designer., • Experience managing a team., • Premium to luxury background, • Fully understand technical garment and pattern construction, • High end taste level with a commercial eye, • Broad industry and competitor awareness, • Excellent commercial handwriting with a strong eye for colour, proportion and detail, • A team player who can work across multiple product areas and to tight deadlines, • Brings passion and enthusiasm into the work dynamic, • Strong work ethic, integrity and reliability with a hands-on attitude, • Ability to build a cohesive range that is both premium in quality and commercial, • Proficiency in Illustrator is preferential, • The ability to set up own tech packs with all spec measurements, • A flexible, positive and collaborative mindset with a great passion for design, • Confident at presenting and communicating ideas in a clear and concise way. Please submit a link to your portfolio or examples of your work with your application along with an example of a tech pack. Applications can only be considered when submitted with these.

Communtiy Manager/Events Specialist 📍 Location: Bishops Avenue 💼 Salary: £50,000 + Bonus 🕒 Hours: Primarily Monday–Friday, 9am–5pm, with occasional evenings and weekends as needed 📈 Benefits: Pension | Bonus Opportunities | Career Progression Are you an innovative events planner with a flair for creating unforgettable experiences? Do you thrive in dynamic environments and enjoy working with high-net-worth individuals? We're looking for an Events Specialist to join our vibrant team and play a key role in building a unique community atmosphere in our Kensington & Fulham locations. 🌟 Your Role at a Glance As our Events Specialist, you’ll be the driving force behind a full calendar of exciting and engaging events that foster a strong community spirit among residents. You'll split your time between collaborating with the internal team and working alongside the sales team to attract prospective residents through larger showcase events. 🔑 Key Responsibilities • Culture Building: Develop a resident-led culture of participation, creativity, and community ownership of the events calendar., • Hosting: Plan and execute a mix of everyday events and high-profile occasions featuring guest speakers and special themes., • Community Integration: Help residents feel at home, connected, and part of a vibrant, welcoming community., • Innovation: Collaborate with internal teams and residents to continuously evolve the events programme with fresh, forward-thinking ideas., • Work closely with the in-house General Management team and residents, • Collaborate with the external sales team to attract new community members Must-Haves: • Proven track record in events planning, with a flexible and responsive approach to feedback, • Strong, confident personality – not just a “yes” person, • Outgoing, engaging, and energetic, • Open-minded with a growth mindset and willingness to evolve This is a unique all-rounder role offering the opportunity to shape community culture, host events that truly make an impact, and showcase the value our company brings to everyday living. With clear paths for progression, bonuses, and the chance to work in one of London’s most prestigious boroughs, this is more than just a job – it’s a lifestyle. Please note only applicants matching the strict criteria above will be contacted as part of the selection process

Brokerage Team Manager – Insurance | South London | £45k–£60k DOE + Hybrid + Benefits Are you an experienced Insurance Team Leader ready to take the next big step in your career? This could be the opportunity you've been waiting for! About the Business We’re proud to be partnering with a highly reputable, award-winning insurance broker with unrivalled access to a thriving community of over 48,000 small businesses across the UK. Specialising in tailored insurance solutions, they are known for delivering exceptional service and value to their members. The Opportunity We’re looking for a dynamic and experienced leader to join our client’s South London office as a Brokerage Team Manager. In this pivotal role, you’ll oversee both the Sales and Existing Business teams, providing strategic guidance, operational oversight, and expert support on all things related to general insurance. You’ll also play a key role in advising members, supporting Account Executives with new business, and driving service excellence across the board. Key Responsibilities • Lead and support the Sales and Existing Business teams, working closely with their Team Leaders., • Provide expert advice on general insurance matters to members and internal teams., • Assist Account Executives in delivering new business opportunities., • Produce and issue quotations, renewals, and mid-term adjustments., • Work with the existing team to work on retaining the customer service proposition, • Build and maintain strong relationships with insurers and underwriters., • Proven experience in selling SME insurance products., • CII FIT qualification (or working towards)., • Background in branch or broker sales roles., • Strong knowledge of the UK insurance market and its dynamics., • Familiarity with broking SaaS platforms (Acturis experience is a plus)., • Demonstrated success in meeting and exceeding sales targets., • Confident and capable team leader with a collaborative mindset.What’s on Offer, • Salary: £45,000 – £60,000 (depending on experience), • Hybrid working for better work-life balance, • 25 days annual leave (plus 1 extra day for each year of service up to 30 days), • Excellent company pension, • Life assurance, • Clear progression opportunities into client relationship management, • Vibrant office culture with great perks

General Manager Opportunity – Chelsea Gastro Pub Are you an inspiring leader with a passion for hospitality and a flair for delivering exceptional guest experiences? An established and much-loved gastro pub in the heart of Chelsea is seeking a dynamic General Manager to lead its vibrant team. About the Role • Oversee all aspects of daily operations, ensuring the highest standards of service and guest satisfaction, • Lead, motivate, and develop a dedicated front-of-house and kitchen team, • Drive sales and profitability while maintaining a welcoming, community-focused atmosphere, • Manage budgets, stock, and supplier relationships, • Champion quality, consistency, and innovation in both food and beverage offerings About You • Proven experience as a General Manager or senior management in a busy pub, bar, or restaurant environment, • Strong wine, beer and spirit knowledge, • Knowledge of fresh food and seasonal produce, • Strong leadership and people management skills, • Commercial acumen with a track record of achieving targets, • Passion for great food, drink, and guest service, • Excellent communication, organisational, and problem-solving abilities Benefits • Competitive salary package up to £65,000 plus Bonus, • Opportunity to work in a renowned Chelsea location, • Supportive company culture with room for career progression, • Staff discounts and other benefits If you have the drive, creativity, and experience to take this Chelsea favourite to new heights, we want to hear from you! Apply now with your CV and a cover letter detailing why you’re the perfect fit for this exciting role

What is THIS™? THIS™ is a high-growth, VC-backed emerging leader in producing plant-based food. Meat-alternatives, to be exact. In fact, if we’re being reallllly exact – our products are at the leading-edge of the plant-based sector in terms of taste, texture and appearance. Here’s our insta, for a quick stalk - ___ THIS™ is a high-growth, VC-backed emerging leader in producing plant-based food. Meat-alternatives, to be exact. In fact, if we’re being reallllly exact – our products are at the leading-edge of the plant-based sector in terms of taste, texture and appearance. Here’s our insta, for a quick stalk - It’s worth mentioning that since our launch in June 2019, the company has experienced extremely significant growth in revenue. In 2023, THIS™ topped The Grocer and Alantra’s annual Fast 50 list, a ranking of the country’s fastest-growing food and drink companies on two-year sales growth. We have strong aspirations to continue this growth trajectory as we aim to be the number 1 plant-based brand in the UK and beyond and we believe we have the team and investment to achieve this. Why are we doing THIS™? Andy and Pete are our co-founders and their last job entailed selling tonnes (literally tonnes) of meat. Then they felt bad. Also, they felt like meat-alternatives weren't really for people who love the taste of meat. So they’ve basically ended up making THIS™ for themselves, but they’d love other meat-lovers to give it a go too. THIS™ is a game-changer. At our core, our vision is to have a world where animals aren’t food and the environment is protected. Our mission statement to guide us to getting there is: “We will lead a revolution with our ridiculously delicious and nutritious plant-based food.” What’s with this role? Due to some exciting progression, we have a role available as Senior Supply Manager with the Operations team reporting to the Operations Director. You’ll be joining a dedicated, close-knit team that’s always learning, tackling challenges head-on, and building the systems that form a rock-solid foundation for our business - so that when someone reaches for one of our products, it’s exactly where it should be. What will you be getting up to? You’ll play a pivotal role in ensuring our amazing supply partners deliver the products our customers love—right when and where they need them. Here’s what that looks like in practice: • Supply Planning & Forecasting, • You’ll take ownership of forecasting to ensure we have the right ingredients, packaging, and production capacity in place across our manufacturing sites. This not only enables us to meet demand but also helps us manage stock levels and cash flow effectively., • Inventory Management, • You’ll be responsible and own the process for tracking stock across all storage locations, proactively identifying and resolving potential shortages or write-offs before they become issues. In a fast-growing business, that’s no small feat!, • Innovation Delivery, • You’ll collaborate with cross-functional teams to successfully launch exciting new products into our supply network., • S&OP Leadership, • You’ll lead the Supply element of our Sales & Operations Planning (S&OP) cycle and represent its outputs to the wider business., • Team Leadership, • As a key member of the Supply and broader Operations team, you’ll foster and drive a positive, high-performing culture—making sure it remains a fantastic place to work. What are we looking for? • Someone with an end-to-end understanding of FMCG supply chain (ideally in Chilled), • 3+ years of experience in FMCG Operations with a strong understanding of 3rd party supplier relationships, • Strong problem-solving skills and (very) numerical aptitude, • Someone who’s as comfortable within excel as they are building relationships with partners, • Ideally a person who’s worked in a high-growth company and has experienced all the associated growing pains, challenges and wins, • Someone with management experience. Alignment with our company values: • Be Kind: We actively support and include each other, we’re honest and give feedback, we’re considerate and act with love and trust, we have fun, and we look after the planet., • Be Brave: We’re adaptable and embrace change, we’re resilient, driven and have a growth mindset, we think creatively and have the courage to speak up, we change course if we need to, and we learn and grow., • Be Focused: We always drive towards our mission and vision, we make sustainable long-term decisions, we deliver for our consumers by prioritising the right things, we think business-minded - brand and consumer, and we own our own roles., • Be Passionate: We’re ambassadors of our company and products, we’re THIS™ geeks and experts, we’re purpose-led, and we’re aware of our impact on the outside world and we champion our brand. From our side • A competitive salary that fairly recognises your experience and potential., • 25 days paid Holiday Allowance, plus the 8 bank holidays, plus 1 paid Wellbeing Day a month to take off to dedicate to yourself. That’s a total of 45 paid days off per full year – we care about our team’s wellbeing, so we make sure you have time to fully switch off, rest, and recharge., • Hybrid working – 3 days (Tues, Wed, Thu) in the office, • Flexible working hours – We're not a 9-5. Our focus is on your ability to deliver for the business, not your ability to keep strict working hours., • Private healthcare, • Life assurance, • Mental health support - the company pays for Spill, a mental health wellness provider that gives everyone access to mental health resources, and free therapy sessions., • Access to our Freebie Freezer so you can eat as much of THIS™ as you fancy. The chance to have a meaningful impact As a relatively small, albeit growing, team you'll be exposed to, and have the chance to contribute towards, challenges and projects at all levels and in all areas of the business. A good idea is a good idea, regardless of the experience or seniority of who came up with it. We'd love to hear from you, so feel free to apply with your CV! Please be aware that we will be reviewing applications W/C 22nd of September 2025 due to leave in the business. THIS’ Equity, Diversity and Inclusion hiring commitment We are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels a true sense of belonging. We celebrate the unique backgrounds, perspectives, and experiences of all our team members and strive to create an environment that encourages authenticity, collaboration, and growth. We actively encourage applications from individuals of all backgrounds, particularly those underrepresented in our industry. If you need any adjustments to the recruitment process to help you perform at your best, please let us know – we're here to help you.

Job Title: Manager, Digital Commerce, Content & Optimisation (EMEA) Location: London Division: MK Reporting to: Director, Digital Commerce (EMEA) We have an exciting opportunity for a Manager Content & Optimisation Department overview: Established in 2016, the Digital department has steadily grown, driven by an ambitious roadmap and bold revenue goals, all while delivering a best-in-class customer experience. With a target of €0.5 billion in global digital revenue in the coming years, the brand is heavily investing in digital innovation and customer engagement. At the heart of this growth is the London-based Digital Commerce team, which manages nine localised transactional websites serving customers in over 50 countries, including the UK, Germany, France, Spain, Italy, Australia, Singapore, India, Poland, and South Africa. A highly commercial, detail-oriented professional with strong organisational, communication, and management skills, adept at meeting deadlines and multitasking in a dynamic environment. What You’ll Do: Operating within a fast-paced, international environment, this role is both hands-on and strategic. It offers a high degree of autonomy and ownership, making it a challenging yet highly rewarding opportunity for a driven digital professional. This role is built around two key pillars, content management and site optimisation, each equally vital to the success of Michael Kors’ EMEA digital presence. Optimisation: • Drive performance across all EMEA sites and channels by optimising the Sales Force Commerce Cloud e-commerce platform and merchandising tools to consistently improve conversion rates., • Partner with the Director to define and execute the end-to-end Conversion Rate Optimisation strategy, including a robust A/B testing roadmap via the Dynamic Yield Platform to maximise the impact of all available tools and features., • Foster strong relationships with vendor account managers to pilot innovation, new features, and deliver best-in-class digital customer experiences., • Leverage data to evaluate site engagement and constantly test and refine site navigation, filters and key interaction points, for enhanced customer experience and performance., • Optimise on-site search, sort rules, and visual merchandising tactics to improve product discoverability and conversion, while developing scalable playbooks for seasonal execution., • Deliver regular reporting and post-test analyses to generate actionable insights and inform future optimisation efforts., • Collaborate proactively with U.S. counterparts to share insights, align on global CRO initiatives, and adopt best practices across regions Content • Partner with the Director to define and communicate the seasonal content strategy for Michael Kors EMEA sites, aligning with business priorities and brand direction., • Manage the e-commerce content calendar to ensure timely planning, communication, and delivery of all web content across key markets., • Collaborate cross-functionally to execute end-to-end content, supporting key products, seasonal trends, campaigns, and initiatives., • Align with the Global Content Strategy, while delivering localized, engaging, and relevant content tailored to the EMEA audience, • Create detailed content briefs for design, covering homepage creative, category landing pages, trend edits, seasonal refreshes, evergreen content, promotional messaging, and editorial features., • Coordinate with design and web production to ensure smooth implementation of content updates and enhancements across all digital touchpoints, • Manage asset trackers and product readiness, to ensure readiness for timely content launches., • Analyse content performance, identify opportunities for optimization, testing, and continuous strategic improvements You’ll Need to Have: • 4–5 years’ experience in e-commerce site merchandising within a fast-paced, international retail environment, • Strong analytical and data-driven mindset, skilled in Adobe Omniture and Content Square, • Results-oriented, with a focus on site optimisation through user behaviour and performance insights, • Excellent communicator and cross-functional collaborator, • Proficient in SFCC with hands-on experience in digital storefront management, • Experienced with personalisation tools including Dynamic Yield, Salesforce, Taggstar, and Bazaarvoice, • Advanced PC skills, including Excel (formulas, pivot tables), PowerPoint, and Word. MK Perks: A purpose-driven workplace where you can grow your career, enjoy flexible benefits, and be part of a culture built on inclusion, impact, and recognition. • Career Growth, • Clear paths for progression, leadership opportunities, and mentorship programs to help you thrive., • Work-Life Balance & Flexibility, • Support for your well-being with flexible work options and generous time-off policies., • Diversity, Equity & Inclusion, • Be part of an inclusive culture recognised by Forbes as a Best Employer for Diversity—where diverse talent is empowered to succeed., • Exclusive Employee Perks, • Enjoy discounts on premium products and luxury brands., • Impact & Social Responsibility, • Pension Contribution, • discount across Capri brands, • 25 days Holiday allowance, • Season Loan Tickets, • Enhanced Maternity and Paternity Pay, • Private Health and Dental, • Gym Discounts

About Our Client Our client is a well-established international bank with a strong presence in wholesale banking services. They provide a comprehensive range of transactional banking solutions including documentary credits, guarantees, structured finance products, and specialised trade finance services to corporate and institutional clients globally. The Opportunity We are seeking an experienced Middle Office Manager to join the Supply Chain Finance team with our client. This is an excellent opportunity to work directly with high-value clients, managing complex transactions while supporting the bank's digital transformation initiatives. The role offers significant exposure across the wholesale banking business, with opportunities for career progression into Coverage or Product Sales teams. Key Responsibilities Client Management & Service Delivery: • Directly manage relationships with key corporate clients for Supply Chain Finance and Forfaiting products, • Handle complex transactions and client queries, ensuring exceptional service standards, • Structure and execute new facilities and transactions from inception to completion, • Prepare and review facility agreements, term sheets, and credit applications, • Manage the end-to-end process including compliance, documentation, and approvals, • Support clients with digital platform onboarding and provide ongoing system training, • Identify process improvement opportunities and contribute to Lean transformation initiatives, • Ensure all transactions meet credit, compliance, and regulatory requirements, • Support anti-money laundering and know-your-customer processes Experience: • Minimum 10 years' banking experience, • At least 5 years in Supply Chain Finance (across Front/Middle Office and Operations), • Proven track record managing complex client relationships, • Strong understanding of wholesale banking products, particularly SCF structures, • Deep knowledge of credit, compliance, and operational requirements, • Excellent understanding of trade finance processes and documentation, • Exceptional client service orientation, • Strong analytical and problem-solving abilities, • Excellent written and verbal communication skills, • Ability to work under pressure and meet tight deadlines, • High attention to detail and strong organizational skills, • Competitive salary and comprehensive benefits package, • Opportunity to work with prestigious corporate clients, • Exposure to cutting-edge digital banking platforms, • Clear career progression pathways within wholesale banking, • Professional development and training opportunities, • Dynamic, international working environment, • Collaborative culture focused on excellence and innovation

📈 Client Relationship Manager £37.5k + OTE £50k (uncapped) Home based This role is all about nurturing client relationships, dealing with brokers and existing clients. Supported by the internal sales team, allowing your time to be spent developing ongoing relationships. What you’ll do: • Develop existing client relationships with partners, spotting opportunities for growth, • Converting enquiries into long-term revenue, • Collaborate with colleagues to deliver seamless service, • Keep CRM data accurate and report on performance against targets What you’ll bring: • Proven account management experience, • Track record of hitting KPIs and revenue goals, • Commercial mindset with influencing skills, • Organised, tenacious, and comfortable with high-volume activity, • A background in Financial Services or Insurance Why join? • £37.5k salary + OTE £50k, • Share options, private healthcare, very generous pension scheme, • 30 days holiday + bank holidays, • Clear career progression and structured development 📩 Apply now

Data & AI Strategy Consultant (Senior to Principal) Location: London (Hybrid, 3 days on-site) Salary: £70,000 – £110,000 + Bonus + Benefits Shape enterprise AI strategy. Advise C-suite leaders. Deliver transformation. A leading global consulting firm is hiring into its Data & AI Strategy practice. This team partners with top-tier financial institutions and regulated industries to help them define AI strategies, build governance frameworks, and deliver transformation. They’re scaling rapidly and are seeking both Senior Consultant (Manager-level) and Principal hires. These are strategic, client-facing roles focused on advisory and problem-solving, not implementation. What You’ll Do • Advise executive stakeholders on AI governance, strategy, and operating models, • Identify high-value data & AI use cases that drive business impact, • Shape board-level business cases and investment narratives, • Lead C-suite workshops and facilitate strategic alignment, • Collaborate with technical and business teams to translate strategy into delivery, • Contribute to the development of frameworks and thought leadership in the AI space What We’re Looking For • Senior Consultant (Manager-level): Equivalent to Big 4 Manager, no sales targets, • Principal: Senior consulting leader with business development responsibilities, • Experience and background in Data Strategy is required for both levels, • Strong understanding of data & AI strategy, governance, and GenAI is a big plus, • Ability to influence senior stakeholders and simplify complexity Bonus Points: • Familiarity with AI regulation (e.g. EU AI Act), • Experience in financial services consulting, • Proven mentoring, business development, or thought leadership Why Join? • Competitive salary: £70,000 – £80,000 (Senior Consultant) up to £110,000 (Principal), • Annual bonus: 8–15% depending on level, • Benefits include:, • Private medical insurance (Bupa), • Pension contributions up to 8%, • 25 days holiday (with buy/sell flexibility), • Life insurance, coaching & wellbeing support, • Fast-track progression: promotions based on performance, not tenure, • Collaborative, entrepreneurial consulting culture Apply with your CV if you are keen!

LOCATION: Casa do Frango London Bridge SALARY: £55 - 60k We’re looking for an experienced and passionate Assistant General Manager to help lead and inspire our team, run seamless and energetic services, and create memorable moments for our guests. We want our leadership to be hands-on, approachable, and full of personality – while always maintaining high standards across every shift. You’ll play a key role in shaping our guest experience, coaching the team, and making sure every service feels warm, smooth, and full of positive energy. This role comes with scope to grow. For someone with ambition and the right mindset, there will be opportunities to take on more responsibility and develop into a more senior position over time. Assistant General Manager Candidate Requirements: • Proven experience in a senior restaurant role, ideally as an Assistant General Manager in a premium or high-volume venue, • Skilled in leading, training, and developing front-of-house teams, • Confident in running busy dining operations, including multi-floor service, • Strong focus on delivering exceptional guest experiences, and handling complaints or special requests professionally, • Comfortable managing high guest volumes while remaining calm, organised, and detail-focused, • Knowledge of premium service standards, with the ability to coach teams on upselling and menu recommendations, • Experience working towards KPIs such as guest satisfaction and sales per head, • Solid understanding of health & safety, food hygiene, and licensing regulations, • Leads by example with a positive, proactive, and guest-centric approach What We’ll Offer You as Assistant General Manager: • Annual Pay: From £55,000 - £60,000 per annum package, • 50% discount across all MJMK restaurants, • Opportunities for career development and progression, • Mental health & well-being support via Hospitality Action, • Enhanced maternity and paternity pay after one year, • 5 days of company sick pay after one year, • An additional day of holiday for every year of service, up to five days We’d love to hear from you if you’re an experienced Assistant General Manager looking for a new challenge and the opportunity to grow alongside a passionate, ambitious team. About Casa Our journey began in 2018 with the launch of Casa do Frango in London Bridge – a Portuguese grill concept inspired by Marco’s heritage and memories of his upbringing in Southern Portugal. With a focus on fresh, wood-charcoal grilled dishes in a warm, relaxed atmosphere, Casa quickly became a local favourite. Following the success of our first site, we expanded to Mayfair in 2022 and Victoria in 2023. We’re now looking for an Assistant General Manager to join the team at our flagship location in London Bridge – someone who shares our passion for hospitality and delivering exceptional guest experiences. Casa do Frango London Bridge welcomes over 3,000-4,000 guests each week across a 250-cover site. Just two minutes from Borough Market, the original Casa spans two floors in a converted 19th-century industrial warehouse. After being named Disruptor Brand of the Year at the 2023 Peach 20/20 Hero & Icon Awards and winning Emerging Concept at the MCA Hospitality Awards, it’s an exciting time to join us as we continue to grow in 2025. About MJMK Restaurants MJMK operates a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, we began with Casa do Frango and quickly expanded our portfolio. In 2020, we partnered with chef patron Santiago Lastra to open KOL in Marylebone – a fine dining Mexican restaurant celebrating British ingredients. KOL earned a Michelin Star and ranks No. 49 on the World’s 50 Best Restaurants list. In 2024, we opened Fonda in Mayfair – our second collaboration with Santiago – and AngloThai in Marylebone, the debut from John and Desiree Chantarasak. Within three months, AngloThai earned a Michelin star. In the 2025 National Restaurant Awards, AngloThai was named The Square Opening of the Year and ranked 7thin the Top 100 list, followed by KOL at number 50 and Lisboeta at 93rd place.

Job Title: Aftersales manager Reporting to: CPO Department: Aftersales About Us: Join our expanding Car Supermarket team as a meticulous and commercially focused Aftersales Specialist. If you're detail-oriented, financially savvy, and skilled in customer relations, this position offers a competitive package and the opportunity for career progression. Job Description: Are you a professional with a passion for customer satisfaction and service excellence? Do you thrive in a leadership role where you can shape and drive aftersales strategies? If so, we want you to join our team as an Aftersales Manager! Here at Car Planet, we pride ourselves on our commitment to quality and customer satisfaction. As we continue to grow, we are looking for an experienced Aftersales Manager to lead our aftersales department and enhance our service offerings. Key Responsibilities: • Develop and implement effective aftersales strategies to ensure top-notch customer service and retention., • Oversee daily operations of the aftersales department, including staffing, scheduling, and resource allocation., • Handle/neutralise escalated customer issues and ensure timely and satisfactory resolution., • Prepare and manage the aftersales budget, ensuring cost-effective service delivery., • Handle and neutralise customer complaints across all channels, ensuring the best interests of the company are maintained., • Efficiently manage a high volume of inbound and outbound calls daily., • Professionally greet customers, ensuring a consistent and approachable presence., • Book vehicles for repairs, informing customers about repair durations, and always sourcing the most cost-effective solutions by obtaining multiple quotes., • Coordinate with our external Warranty Company partner and delegate repairs as necessary., • Negotiate and finalise costs for additional repairs and parts., • Oversee all administrative tasks related to aftersales, including preparing courtesy car agreements and trade order repair estimates., • Adhere to FCA rules and regulations., • Provide daily reports to the Workshop Manager. Qualifications:. • Proven experience as an Aftersales Manager or in a similar role., • Strong leadership and management skills., • Excellent communication and interpersonal abilities., • Proficiency in CRM software and other relevant tools., • Strategic thinker with a customer-focused mindset. Requirements • Prior experience in car sales or customer service is beneficial., • Exceptional communication and interpersonal skills with a knack for defusing tense situations., • Demonstrable ability to multitask, stay organised, and meet strict deadlines., • Proficiency in Microsoft Office and Google Suite., • Valid driver's license., • A keen commercial acumen and a frugal mindset to ensure cost-effective solutions. Working Hours • Week 1: Monday to Friday: 08:30 – 18:00, • Week 2: Monday to Friday: 08:30 – 18:00 and one weekend day. Compensation Package • Competitive salary of up to £50,000 per year., • Company events and additional perks. Location: Enfield

Our Client, a leading provider of comprehensive logistics and supply chain solutions, specialising in airfreight, warehousing, and distribution services, are looking to recruit an Air Freight Pricing Manager to be based at their offices in the London, Heathrow area. On Offer: • Opportunity to work with a fast-growing and dynamic freight forwarder., • Competitive salary and performance-based bonus., • Career progression and personal development support., • Collaborative and innovative working environment at London Heathrow., • Hybrid Flexibility, offering two days working from home. Main Purpose of the Air Freight Pricing Manager role: Reporting to the Head of Air Freight/ Commercial Director, the successful candidate will be responsible for leading all aspects of air freight pricing, procurement, and carrier negotiations. This role requires a strong balance of analytical skills, supplier relationship management, and market insight to ensure our pricing remains competitive, profitable, and aligned with business growth. Duties and Responsibilities of Air Freight Pricing Manager: Pricing & Procurement • Develop, maintain, and manage competitive air freight rate structures across key trade lanes., • Negotiate directly with airlines, consolidators, and agents to secure the most competitive rates., • Monitor market rates, trends, and capacity availability to ensure proactive and dynamic pricing strategies., • Provide accurate and timely quotations to the sales team to enable them to win business., • Support the commercial team with pricing strategies for RFQs, tenders, and spot quotes., • Ensure margin protection by balancing competitive rates with profitability., • Track competitor activity and industry developments to identify opportunities and risks., • Produce regular pricing reports, analysis, and recommendations for management., • Develop efficient pricing processes and tools to streamline response times and accuracy., • Ensure compliance with company policies, airline regulations, and international trade requirements. To Be Considered: • Proven experience in air freight pricing, procurement, or carrier management within the freight forwarding industry., • Strong negotiation skills and established airline relationships., • Solid understanding of global air freight trade lanes, capacity, and rate structures., • Commercially minded with the ability to balance competitiveness and profitability., • Strong analytical skills with attention to detail and accuracy., • Excellent communication and interpersonal skills to liaise with suppliers, sales, and management teams., • Ability to work under pressure in a fast-paced, deadline-driven environment. For full details, please contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry

The Opportunity: We’re looking for an exceptional General Manager to lead the opening of our brand-new, high-profile rooftop bar in the heart of London, boasting spectacular skyline views. This flagship venue, accommodating up to 650 guests, will be one of London's standout openings this year. This is a unique opportunity for a passionate and commercially-minded hospitality leader to make their mark, with potential for growth as we continue to expand our portfolio across London. What You'll Do: Operations & Leadership: • Launch and oversee daily operations, ensuring smooth, efficient, and profitable service., • Manage venue logistics including staffing, scheduling, inventory, and compliance., • Uphold rigorous standards for licensing, health, safety, and hygiene. Team Management & Culture: • Build, train, and motivate a large, high-performing team, fostering a culture of excellence., • Lead by example, promoting an inclusive, supportive, and energised work environment. Guest Experience: • Champion unparalleled customer service to establish and enhance the venue’s reputation., • Proactively seek opportunities to exceed guest expectations, driving repeat visits and growing bookings., • Actively engage with guests, addressing feedback promptly and effectively. Financial Performance: • Manage budgets and control costs meticulously without compromising quality or guest experience., • Drive strategic revenue growth through data-driven insights and proactive decision-making., • Regularly analyse sales performance, adjusting strategies to maximise profitability. What We're Looking For: • Minimum of 4 years' management experience in a busy, high-volume hospitality venue, ideally within London's vibrant nightlife scene., • Proven track record of delivering financial results, operational excellence, and superior guest experiences., • Exceptional leadership skills, capable of inspiring and guiding a diverse team., • Strong business acumen with robust financial management and analytical skills., • In-depth knowledge of UK licensing laws and compliance standards (personal licence desirable)., • Excellent communication, interpersonal skills, and proven ability to solve problems calmly and effectively under pressure., • Highly organised, adaptable, and proficient with hospitality technologies including reservation and booking systems (experience with Collins preferred)., • Flexible approach with availability to work evenings, weekends, and holidays. Why Join Us: • Competitive salary package, • Career progression opportunities within a small but expanding hospitality group, • The chance to lead a landmark project in London’s competitive hospitality market., • A supportive company culture focused on development and rewarding excellence. If you're ready to lead an extraordinary venue, drive outstanding performance, and grow with us, we would love to hear from you!

What is THIS™? THIS™ is a high-growth, VC-backed emerging leader in producing plant-based food. Meat-alternatives, to be exact. In fact, if we’re being reallllly exact – our products are at the leading-edge of the plant-based sector in terms of taste, texture and appearance. Here’s our insta, for a quick stalk - ___ It’s worth mentioning that since our launch in June 2019, the company has experienced extremely significant growth in revenue. In 2023, THIS™ topped The Grocer and Alantra’s annual Fast 50 list, a ranking of the country’s fastest-growing food and drink companies on two-year sales growth. We have strong aspirations to continue this growth trajectory as we aim to be the number 1 plant-based brand in the UK and beyond and we believe we have the team and investment to achieve this. Why are we doing THIS™? Andy and Pete are our co-founders and their last job entailed selling tonnes (literally tonnes) of meat. Then they felt bad. Also, they felt like meat-alternatives weren't really for people who love the taste of meat. So they’ve basically ended up making THIS™ for themselves, but they’d love other meat-lovers to give it a go too. THIS™ is a game-changer. At our core, our vision is to have a world where animals aren’t food and the environment is protected. Our mission statement to guide us to getting there is: “We will lead a revolution with our ridiculously delicious and nutritious plant-based food.” What’s with this role? Due to some exciting progression, we have a 6-month temporary role available as Operations exec with the Operations team reporting to the Senior Supply Manager. You’ll be joining a dedicated, close-knit team that’s always learning, tackling challenges head-on, and building the systems that form a rock-solid foundation for our business - so that when someone reaches for one of our products, it’s exactly where it should be. What will you be getting up to? This role will provide key support to the Supply and Demand teams within the operations team, namely: • Placement and fulfilment of orders into our retail and out of home customer ensuring we hit our service level KPIs., • Management of office stock ordering by coordinating with internal teams to understand their needs., • Management of our product portfolio Master data, ensuring everything is up to date as well as generating barcodes and labels., • Administration of our Goods Receipt process ensuring stock in our ERP system is aligned with reality., • Responsible for ordering and forecasting from some of our key suppliers to keep stockholding within targeted levels. What are we looking for? • Basic understanding of supply chain within a food company and a curiosity to learn how at THIS we get products from factory to shelf., • Comfortable working with numbers and keen to develop problem-solving skills., • Previous experience using excel and open to learning new tools and systems., • A strong communicator who enjoys working with others and being part of a team., • Organised, dependable, and detail-focused, with a commitment to delivering work on time., • Motivated by working in a growing business and eager to learn and grow with the role. Alignment with our company values: • Be Kind: We support and include each other, we’re honest and give feedback, we’re considerate and act with love and trust, we have fun, and we look after the planet., • Be Brave: We’re adaptable and embrace change, we’re resilient and have a growth mindset, we think creatively and speak up, we change course if we need to, and we learn and grow., • Be Focused: We always drive towards our mission and vision, we make sustainable long-term decisions, we deliver for our consumers by prioritising the right things, we think business-minded - brand and consumer, and we own our own roles., • Be Passionate: We’re ambassadors of our company and products, we’re THIS™ geeks and experts, we’re purpose-led, and we’re aware of our impact on the outside world. From our side • A competitive salary that fairly recognises your experience and potential., • 25 days paid Holiday Allowance, plus the 8 bank holidays, plus 1 paid Wellbeing Day a month to take off to dedicate to yourself. That’s a total of 45 paid days off per full year – we care about our team’s wellbeing, so we make sure you have time to fully switch off, rest, and recharge., • Hybrid working – 3 days (Tues, Wed, Thu) in the office, • Flexible working hours – We're not a 9-5. Our focus is on your ability to deliver for the business, not your ability to keep strict working hours., • Private healthcare, • Life assurance, • Mental health support - the company pays for Spill, a mental health wellness provider that gives everyone access to mental health resources, and free therapy sessions., • Access to our Freebie Freezer so you can eat as much of THIS™ as you fancy. The chance to have a meaningful impact As a relatively small, albeit growing, team you'll be exposed to, and have the chance to contribute towards, challenges and projects at all levels and in all areas of the business. A good idea is a good idea, regardless of the experience or seniority of who came up with it. We'd love to hear from you, so feel free to apply with your CV! Please be aware that applications will be reviewed W/C 22nd of September due to leave in the business. THIS’ Equity, Diversity and Inclusion hiring commitment We are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels a true sense of belonging. We celebrate the unique backgrounds, perspectives, and experiences of all our team members and strive to create an environment that encourages authenticity, collaboration, and growth. We actively encourage applications from individuals of all backgrounds, particularly those underrepresented in our industry. If you need any adjustments to the recruitment process to help you perform at your best, please let us know – we're here to help you.

Internal Sales Executive (Construction/ Building Products) Thurrock £28,000 - £30,000 +Company Bonus - (OTE 35-40k) + Pension + 25 Days Holiday + Training + Progression + On-site Parking Are you a sales professional with experience in internal or B2B sales, looking to join a fast-growing, close-knit company that values its people and offers full training, clear career progression, and great OTE earning potential? Do you want the opportunity to join a well-established and rapidly expanding business that prides itself on offering excellent products, a supportive family culture, and long-term career prospects? On offer is a fantastic opportunity to step into a business that has seen significant growth, where you will be supported in developing your skills, building your career, and contributing to the company's success. With structured training and a clear path for progression, this role offers long-term stability in a business that values its people. In the role you will be responsible for managing and growing your own customer base, hitting sales targets, and providing a first-class service to both new and existing clients. You'll liaise with the external sales team, prepare quotations, process orders, and work closely with customers to ensure their needs are met. This is a dynamic role where you'll be given autonomy, responsibility, and the chance to make a real impact. This role would suit a sales professional with experience in internal or B2B sales, looking to join a fast-growing, close-knit company that values its people and offers full training, clear career progression, and great OTE earning potential. The Role: Develop new and existing customer relationships to drive sales growth Prepare quotations, process orders, and support the external sales team Deliver excellent customer service while ensuring sales targets are met The Person: Previous sales experience, ideally within construction or building products Proactive, motivated, and target-driven with strong communication skills Based in Thurrock Keywords : Internal Sales, Admin, Construction, Building Products, Civil, Products, Sales Executive, Business Development, Account Manager, Grays, West Thurrock, Gravesend, Dartford Reference Number: BBBH21765 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. TPBN1_UKTJ

Locations: London Boston Paris Chicago Madrid Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Director - Cusomter Experience, BCG Vantage on our Topic Activation path within BCG's Marketing, Sales, and Pricing (MSP) Practice Area, you will be a key contributor towards the strategic agenda for the Customer Experience sector. You will grow and deploy a team of 4+ Customer Experience Sector experts to provide value added support to the business and be responsible for team's performance across all KPIs (case billability, quality, content creation, etc.). You will also take ownership for the team's development and career progression. Additionally, you will directly contribute to cases, proposals, client workshops based upon your own extensive experience in the domain. You will support SATT & Conferences, presenting expertise in meetings & conferences. BCG's Customer Experience consulting team help clients to transform their business at scale, driving cost-effective growth and life-time value through omnichannel and digital strategies. As a Senior Manager - BCG Vantage you will partner with consulting leadership to bring to market new consulting offers and provide case teams with the latest insight and tools to drive client impact. You'll serve as thought partner and subject matter expert to case teams and consulting leaders, helping to structure and solve complex issues. This is a diverse role that will see you engaged on a variety of product marketing, sales enablement, and expert consulting assignments. You'll conduct research to support offer development and go-to- market; build / deploy client diagnostics to scope customer experience innovations and improvements; and partner with consulting teams to contribute to proposals and client workshops. Success in this role requires a blend of analytical and creative skills. You'll need to be able to conduct quant and qual analyses to map customer journeys and assess the business impact of meeting customer needs. You'll also need to be adept at understanding market priorities and crafting product messaging to communicate our customer experience value proposition and impact. It also requires an entrepreneurial flair. With the advent of AI, customer experiences and expectations are evolving fast. So are our clients. You'll need to keep ahead of the latest innovations and work to constantly evolve BCG's CX perspectives, insights, and client diagnostics so that we can answer our clients' toughest questions. YOU'RE GOOD AT • Deep expertise in customer experiences across online and offline touchpoints, • Developing customer-centric strategies that drive growth, cost efficiency, and lifetime value, • Conducting quant / qual research to understand customer needs and pain points, • Mapping customer journeys, identifying "moments of truth," & designing target experiences, • Scoping & implementing AI, automation, and digital solutions to transform customer engagement, • Building data-driven business cases to prioritize CX investments and innovations, • Communicating with clients and stakeholders, in a credible and confident way, • Working collaboratively and effectively in a group dynamic often virtual, • Proficient in agile ways of working, • Being flexible and bringing a curious and creative mindset, • 7+ years of consulting experience required; candidates with consulting experience preferred, • In lieu of consulting experience, 8+ years minimum industry experience required; 12-14+ years of industry experience strongly preferred, • Bachelor's Degree required (advanced degree preferred), • Fluency in English (must have), • Experience in any of the following sectors: telecom, retail, banking, insurance, or travel (preferred), • Strong business acumen and problem-solving capabilities As a Director - Customer Experience , BCG Vantage on our Topic Activation path , you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities t o the ser vice of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. • Client Focus (Embedded Expertise), • Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets, • Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions), • Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients, • Research (Practice Topic and Sector-Aligned Research and Insights), • Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG's Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below. We expect total annualized compensation for Chicago & Boston based employees to be approximately the following: • Base salary of $174,100, • Annual discretionary performance bonus between 0-30%, • 5% Profit Sharing Retirement Fund (PSRF) contribution, increasing to 10% after two years of service. Contributions are vested immediately and there is no waiting period At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Job Title: Team Leader Location:Alperton Salary: Up to £29500 Per Hour Role: Full-Time Permanent Are you a dynamic and proactive Team Leader or Supervisor a looking for a step up? We are seeking a hands-on, energetic person who leads by example on the shop floor. Our client is a market leading business established in the 1960s, in the heart of Londons vibrant and bustling Chinatown. Over the last 55 years they have grown and expanded, opening locations across the UK and are now one of the nations most diverse food retailers. Working as a Team Leader for this people focused company, you will motivate and inspire your team to provide only the highest levels of service to every customer. As a representative of this growing brand, you will be friendly, positive, approachable, and able to confidently lead and inspire a team to achieve store KPIs. With experience in a supermarket, department store, fashion, or other fast paced retail environment, you will be career driven and be prepared to immerse yourself in the company culture and ethos. IDEAL CANDIDATE Mandarin or Cantonese speaker essential A positive and can-do attitude, and the confidence to lead from the front, maintaining an excellent level of service throughout the store. A strong work ethic, able to work at pace and eager to work in a demanding environment where you are rewarded for your hard work Experience working in an environment focused on speed without compromising service essential, this should be within a retail, hospitality or leisure business Current supervisory, team leadership, management experience and looking for career progression A can-do attitude, confident, passionate about people and achieving individually and as a team Punctual, reliable and willing to go the extra mile, you will thrive on hitting targets and love the buzz of a large retail store Articulate, strong communication skills and able to demonstrate a track record of achieving targets A passion for customer experience and delivering retail excellence TEAM LEADER: KEY RESPONSIBILITIES As a Team Leader you will lead, inspire and develop your team, spending most of your day on the shop floor, ensuring every customer is valued as soon as they walk through the door Maximising sales at every opportunity and maintaining positive standards Inspire the team to achieve maximum performance levels through driving teamwork Overseeing product availability, maintaining stock levels as well as organising stock Ensure the store delivers excellent retail standards, outstanding freshness and ensure the team works within a safe environment Help to develop a culture that ensures the customer is at the heart of every decision Driving service standards to achieve sales and exceed customer happiness targets Have the ability to approach problems confidently and resolve them with clear direction, being effective at all times Please note: this role will require an initial training period of 3 months to be spent at the Tottenham location, for which travel costs will be covered. If youre a career focused Deputy Manager or Team Leader who thrives in a face paced role in an agile environment and youre looking for a new challenge. APPLY NOW for immediate consideration. About us: This Deputy Store Manager role is handled by McCarthy Recruitment, an award-winning multi-sector recruitment consultancy. We are committed to unlocking your full potential and finding your perfect role. Start your journey today. Apply now or find us online: Web: McCarthy Recruitment LinkedIn: McCarthy Recruitment Facebook: McCarthyRecruitment Instagram: McCarthyrecruitment The Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query. TPBN1_UKTJ