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About us: Mitsubishi Electric is a global innovator in energy, automation and building technologies. From air conditioning and lifts to robotics and power systems that power homes and businesses across the UK. With 150,000 employees worldwide and 850 in the UK, we’re creating “Changes for the Better.” Join us to make a real impact for a smarter, sustainable future. Want to know more about the company? Take a look here: ___ Role summary: In order to support the regional branch achieve sales budgets and company targets, the Operations Coordinator is responsible for processing customer’s purchase orders on the ‘SAP GUI’ system, efficiently and in a timely manner, whilst fulfilling all order requirements. Following this Operations Coordinators will follow up all orders to ensure the delivery has been made on time and in full. The Operations Coordinator will be the face of the business to many customers. They will be the main telephone contact in each regional office, answering all customer calls professionally and promptly. Skills/Responsibilities: • Working collaboratively with the team, whilst holding yourself to account answering customer phone queries within pre-agreed service level agreements (SLA) and key performance indicators (KPI) with a client centric approach to build brand loyalty., • Act as a first point of contact for customers and account managers., • SAP GUI- being able to process an order and track from beginning to end & run an effective backorder., • After sales support (dealing with damages, picking errors, ETA.s, Returns, Invoice Queries, and any other delivery issues)., • Respond to customer correspondence regarding account queries., • Deal with logistic queries within the stated service level agreements (SLA)., • To assist the internal/ external sales force in ensuring that the region achieves its sales forecast., • Calling Customers to keep them up to date with changes on their purchase orders/ gain additional information., • Working closely with customers on projects and roll out plans for sites., • Processing orders and sending out order acknowledgements within the agreed SLA’s., • General administrative duties to support the department., • Support other regional offices as and when required., • Operations Coordinator are to strive towards continuous improvement within their role and function by consistently reviewing all processes and practises to ensure optimum accuracy and efficiency., • Running reports and analyse data as required. Project management, taking ownership to ensure fulfilment of orders on time in full working to customer schedules through means of face-to-face meetings and regular contact., • Concise order management to support accurate forecasting of sales targets, product procurement and logistics resource. Experience: • Customer service experience (essential)., • Excellent oral, written, analytical and interpersonal skills (essential)., • Industry experience or similar (HVAC/ AC/ Heating) (desirable)., • Experience of using SAP and other CRM systems (essential)., • IT Literate and competent user of Microsoft packages (Outlook, Excel, Word & PowerPoint)., • Ability to use own initiative (essential)., • Must be able to work effectively in a fast-paced, deadline-driven work environment., • Confidence in dealing with various stakeholders both internally and externally which includes Senior Management., • Demonstratable experience in project management and productivity skills., • Ability to use own initiative, have self-discipline and motivation to do a great job., • Excellent time management, multitasking skills and ability to meet deadlines set., • Excellent attention to detail and organisation skills. In return for your commitment, we will offer you some fantastic benefits: • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year., • Flexible Working - we offer a range of flexible working options that include working from home or hybrid working., • Pension., • Life Assurance., • Group Income Protection Scheme., • Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi., • Access to Mitsubishi’s very own discount platform., • Colleague Referral Scheme., • Holiday Buy., • Long Service Awards., • Cycle to Work Scheme., • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts), • Employee Assistance Programme including additional services Eldercare & Best Doctors. Equality and Diversity As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development. Based on this, Mitsubishi Electric promotes employee diversity through the following measures.

Our client is an IT Service Provider who require a Warehouse Operative to support them in their warehouse in Hatfield with the following tasks: Warehouse Goods Receipt Operative (Ops2) (contract) 08:00-16:00, Mon-Fri We have a fantastic opportunity for a Warehouse Goods receipt Operative in the Services logistics Warehouse. You will need to have high levels of accuracy, attention to detail and a strong work ethic; previous experience in ERP systems (preferably SAP and WMCS) would be highly desirable, To be successful in the role you will be a great team player, have a flexible approach to work, the ability to work in a fast-paced environment, perform against personal performance targets, prioritise workloads against demand to meet our service level agreements with our customers and have excellent communication skills and be able to escalate directly to your management team and internal service providers, both orally and electronically. Monday - Friday working hours 08:00 - 16:00 37.5 Hours per week Main Responsibilities • Use SAP to book in repair orders and PO receipts an advance warranty exchange., • Using escalation routes for different partners., • Use courier platforms to check shipments and expected order levels., • Raising transfer orders for stock additions., • Using scanning tools to close down workshop returns., • Closing down repair orders., • Check and balance delivery collections against outbound deliveries (OBD) electronic or manual manifest., • Ensuring SAP queues are cleared., • Use outlook to effectively communicate with internal service providers., • Correctly identifying parts., • Creating manifests for movement of materials between internal warehouses., • Effectively escalate where required both orally and electronically., • Maintaining high levels of housekeeping (working in a 6s environment). The Ideal Candidate • Flexible working approach., • Strong attention to detail., • Strong experience in Warehouse practices., • Ability to work as part of a team., • Be a quick learner., • Able to prioritise workloads., • Good numerical skills. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Joina leading independent technology and services provider as aWarehouse Store Operative. • Location:Hatfield Avenue Hatfield Business Park - Hatfield Hertfordshire, • Daily Rate: £13.09/hr. - PAYE, £16.99/hr. - UMB, • Working hours - 11:00 -19:00, • Picking and placements of parts against SLA, • Maintaining stock accuracy to a very high degree, • Scanning, • Updating SAP accurately, • Stock counting and audit, • Producing delivery notes using excel templates., • Maintaining high levels of housekeeping (working in a 6s environment), • Strong attention to detail, • Strong experience in Warehouse practices, • Ability to work as part of a team., • Be a quick learner., • Able to prioritise workloads., • Has the ability to resolve stock issues through effective investigation, • Good numerical skills, • Excellent time keeping, • Flexible working approach, • Effectively escalate where required both orally and written., • Be able to utilise in-house ERP stock management systems. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Join a leading independent technology and services provider as Operative 2! Job Overview: We have a fantastic opportunity for a warehouse logistics operative in the service logistics warehouse. You will need to have high levels of accuracy, attention to detail and a strong work ethic. Previous experience in administration and warehouse management systems SAP, Service Now, ITSM, WMCS, Excel, Word and Outlook, experience with customer web portal would be highly desirable although full training and mentorship will be provided. To be successful in the role you will be a great team player, have excellent communication skills and the ability to focus on serial number/asset tracking throughout the whole warehouse process. Roles within the warehouse include Field Receipt Return, Sortation, Warranty Reclamation, Goods In Receipt, Error Handling this will involve booking in field receipt returns devices and peripherals through a scrap/store/repair warranty route; raising RMA’s for warranty reclamation, booking in purchase order receipts from external repair vendors or new goods from OEM’s, utilising a QR scanning tool to track repair orders that are raised internally through their repair cycle and ensuring that they are closed after workshop activity, creating transfer orders for back to stock items and creating manifests for new materials that are routed to our LTS warehouse. Further roles include dispatch which will involve using multiple transport vendor partners’ systems to create shipments and manifests as well as creating commercial invoices for exportations and loading/offloading shipments, check, and balance. A role in Stores will include picking and placement of stock using SAP MRP system as well as WMCS to control automated storage locations, working in a high paced, physical environment to meet tight deadlines and personal performance targets (PPT). Location: Hatfield (AL10 9TW) Rate: £13.63 per hour (PAYE) OR £17.69 per hour (via a Hays Approved Umbrella Company), in-scope IR35 Contract Length: 22-Feb-2026 to 21-Aug-2026 Hours: Monday to Friday (11:00 AM – 07:00 PM) Main Responsibilities • Receipting of components and devices received from field engineers from break/fix calls using multiple ERP systems to process those parts through the scrap, store, repair, or warranty routes., • Updating SAP accurately, • Correctly identify all vendor parts, • Working with our courier partners, • Checking the warranty on all vendors web portals and accurately processing accordingly, • Managing the Service Level Agreement (SLA), • Using Excel to maintain the reporting for all vendors., • Maintaining the accuracy of serial and asset tracking, • Be meticulous when scanning components/devices onto the next stage of the process., • Maintain high levels of housekeeping. Key Requirements • Strong attention to detail and good analytical skills, • Ability to work well under pressure to achieve targets and keep within SLA., • Well-rounded previous experience in warehouse practices, • Able to prioritise workloads., • Work well in a team environment, • Has the ability to resolve queries through effective investigation., • Good numerical and Excel skills, • Strong written and verbal communicational skills, • Excellent timekeeping and a flexible approach to work demands. Additional Information Interview Process: Online/In-Person How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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