As an IT Support Engineer working for a Managed Service Provider (MSP), you will primarily support schools, ensuring their IT systems and infrastructure operate smoothly. This role involves providing both remote and onsite support to meet the unique IT needs of educational institutions. You will deliver a high standard of customer service, ensuring technology supports teaching, learning, and administration effectively. The position includes a company-provided car to facilitate travel to client sites and offers a mix of onsite and remote work. Key Responsibilities Client Support - Act as the first point of contact for IT support requests from school staff, troubleshooting and resolving hardware, software, and network issues. - Provide tailored IT solutions that align with the operational and educational needs of schools. - Maintain positive client relationships through effective communication and timely issue resolution. Onsite and Remote Assistance - Deliver onsite IT support at client schools, using the company-provided car for travel. - Perform remote diagnostics and provide resolutions when possible, ensuring minimal disruption to school operations. Educational Technology Support - Manage and support the deployment of learning management systems (LMS), educational software, and classroom technology (e.g., interactive whiteboards, projectors, tablets). System Maintenance and Monitoring - Perform regular system checks, updates, and maintenance to ensure secure and efficient operation. - Monitor network performance, troubleshoot connectivity issues, and implement solutions to improve reliability. Compliance and Safeguarding - Ensure IT systems comply with data protection regulations (e.g., GDPR) and adhere to safeguarding policies in educational settings. - Implement and maintain secure access controls and data management practices. Asset and Vendor Management - Maintain an inventory of hardware, software, and warranties for client schools. - Coordinate the procurement, installation, and secure disposal of IT assets. - Liaise with third-party vendors to resolve escalated issues or arrange warranty repairs. Documentation and Reporting - Maintain detailed records of support tickets, solutions provided, and maintenance activities. - Provide regular reports to clients on the performance and health of their IT infrastructure. Skills and Qualifications - Technical Expertise: Strong knowledge of Windows Server environments, Microsoft 365, Google Workspace, networking (LAN/WAN), and troubleshooting hardware/software issues. - Customer Service: Excellent interpersonal skills with the ability to build trust and maintain strong client relationships. - Problem-Solving: Analytical mindset with the ability to resolve issues effectively and efficiently. - Adaptability: Flexible approach to working remotely and onsite, with the ability to manage multiple schools and client priorities. - Communication: Clear and professional verbal and written communication, especially when dealing with non-technical users. Preferred Experience - Previous experience supporting IT systems in educational environments or for school clients. - Familiarity with safeguarding policies and practices. - Relevant certifications, such as CompTIA A+, Network+, Microsoft 365 Certified: Modern Desktop Administrator, or Google Certified Professional (not essential) Key Benefits - Company Car Provided: Facilitates efficient travel to client sites, ensuring prompt onsite support. - Hybrid Working: Opportunity to work remotely (at office) and onsite based on client needs. - Career Growth: Exposure to diverse IT environments and the chance to develop skills in managing multiple client networks. This role offers the opportunity to make a meaningful impact by supporting schools with their IT needs, ensuring technology empowers education effectively. If any of the above is not met training can be arranged to bring up to level
Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our Cyber Security Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£45K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. Step 4 - IT Technician placement (£24K-£45K) You will be placed into your first role as an IT Technician, with a starting salary of anywhere between £24K-£45K. You will need to gain two years experience in this role before you can progress into a Cyber Security role. Cyber Security Role You will now be ready to move into your Cyber Security role. We have partnered with a number of large IT companies who have a massive shortage of qualified Cyber Security professionals. At a one-off cost of £999, or a deposit of £149 followed by 10 interest free monthly instalments of £104, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training, we will refund 100% of your course fees. Apply now and one of our friendly advisors will be in touch.
Crystal Electronics are looking for an Electrician to join us based in and around Belfast. The work ranges from EICR's, EV installations, Emergency Lighting Installation and Maintenance within both domestic and commercial settings. What we are offering: - Basic salary from £40,000 - £50,000 per annum (depending on experience and qualifications) - Bonus incentives schemes in place - Full time, Permanent role - 40 hours per week (8:00am – 17:00pm) - Working any 5 out of 7 days including some weekends, mainly Saturdays with a lieu day of your choice - Overtime opportunities - Holiday allowance 28 days including Bank Holidays Job Role: You will be required to carry out various aspects of EICR’s, repairs and maintenance and installation of Emergency Lighting, EV Chargers and more. Ensuring a high quality is always maintained. This includes: - Installation of EV charging points in domestic and commercial environments - Conducting routine maintenance and testing on EV charging circuits - Providing customer support and interaction during electrical installs - Where necessary, undertake fault finding, diagnostics and repair of electrical systems - Certification will be completed on a PDA via a system called EasyCert, reducing administration time - Management of own stock – Collection via local suppliers - Travel to client sites and undertake work remotely - Report completed works to Head office team and communicating any follow ups required Benefits: - Branded work uniform - Company vehicle provided with tools, equipment and stock - Overtime available - Internal development opportunities - Company pension scheme - Training opportunities - Company events - Fuel card, mobile phone and PDA system provided Requirements: - Experience completing EICR’s and Electrical responsive repairs - Experience installing & fitting various brands of EV Charging Points - Full and clean driving license - Clean DBS check - Ability to stock manage - Strong verbal & written communication skills required - Excellent organization and time management skills Qualifications needed: - NVQ Level 3 in Electrical qualification or equivalent. - 2391 Periodic Inspection and Testing. - 18th Edition Wiring Regulations Please note all candidates are subject to relevant DBS/ Security checks either before or upon commencement of Employment.
Meson Electrical Services LTD, Electrical Engineer No Recruitment Agencies Job Description – Electrician / Electrical Controls Installation Engineer – Based in Garforth/Leeds, Working around the UK – Permanent, full-time Position – Salary negotiable dependant on experience (plus overtime and company pension). Are you a highly motivated individual? Do you have an easy-going friendly attitude? We have an exciting vacancy to broaden your mind, skills and experience with our expanding Company. Meson Electrical Services are looking for an experienced Electrician with experience with Electrical Controls to support with new and existing contracts within the UK. The ideal candidate for this position will be a time served electrician with electrical controls and installation project experience. The successful applicant will be mainly site based and where required there will be some office based tasked. Typical Projects can vary and include building control panels, Hazardous Area Electrical work (ATEX), Fuel Controls Electrical works (ATEX), Solar & EV installations, General Electrical work & Electrical Inspection & Testing Work, Travelling/working away when necessary. The successful candidate requirements: · Full UK driving licence (Licence check required). · Required to travel and work away as and when required. · C&G NVQ Level 3 certificate in the requirements for Electrical installation · 18th Electrical installations BS7671 certified · Be able to complete Electrical Control Systems diagnostics, repairs, modifications, installations and testing. · Build control panels/control systems. · Experience wiring control panels. · Excellent working knowledge of the electrical industry · Basic understanding of IT networks · Ability to read and interpret electrical schematic diagrams. · Ability to drive long distances. · Flexibility to work including occasional night shifts/weekends. · Proactive, helpful, can-do attitude · Neat, well presented and organised · Good telephone manner & communication skills · Resident and qualified to work in the UK. · Be prepared to discuss with customers any servicing or fault queries. · Work with full adherence to the company and customer Quality, Safety, Health and Environmental policies Responsibilities: Work closely with colleagues to deliver high quality control systems to the customer. Diagnose and rectify faults with established & new controls systems. Control Integration - where applicable ensure all systems are integrated and work simultaneously without conflict. Commissioning - carry out the setup of control systems. Carry out the second fix installation of electrical control systems. Install and connect all controls monitoring equipment to IT systems and ensure items are registered and operating correctly. Carry out site surveys and site visits as requested by Manager. Work in line with all health and safety policies, procedures, risk assessments, toolbox talks etc. Anticipate, plan for and deal with problems affecting area of responsibility. Ensure management/colleagues/main contractor/subcontractors are kept fully informed to work position and potential problems. Ensure resources such as parts and equipment are sufficient, secure, used correctly and or returned as applicable. Ensure all requested documentation/ information is completed (e.g., job sheets, site diaries, timesheets, accident report forms, sickness forms) and submitted in line with company guidelines. Work flexibly and supportively with colleagues so that the overall priorities and objectives of the Company are met. Contribute to the continuous improvement of policies and procedures within the Company. Regularly review own competence in relation to the role and seek support from colleagues and management to contribute to your own professional development. Desirables: Engineering qualifications · Siemens controls experience · PLC (Programmable Logic Controller) experience · Comp Ex qualified · C&G 2391 Testing & Commissioning · SSSTS · IPAF · CSCS trained. If this sounds like you, please get in touch. Salary negotiable depending on experience. Job Types: Full-time, Permanent (following a 6 months’ probation period). Company Vehicle provided Salary Negotiable dependant on experience (plus Overtime & company pension) Benefits: Company vehicle Company pension 25 Days Paid Holidays, including all Bank Holidays. Schedule: Monday to Friday (Plus OT when required, which may include some nights/weekends) Experience: Electrical Engineering: min 2 years Work remotely: Yes If interested in the position, apply
Join Our Team at Yodel Solar! Are you passionate about renewable energy and looking to make a difference? At Yodel Solar, we are a dynamic and driven solar energy company dedicated to providing sustainable solutions that empower communities and protect our planet. We pride ourselves on our innovative approach, strong values, and commitment to excellence. We're seeking motivated individuals who thrive in a fast-paced environment and are ready to be part of a team that is not just selling products, but transforming the way we think about energy. If you're ready to contribute to a brighter, greener future, we want to hear from you! Job Sales Introduction: Yodel Solar Are you passionate about clean energy and looking for a fulfilling remote sales position? Join our Solar Energy Department, where we are dedicated to making a difference in sustainable living by promoting innovative solar solutions and home improvements! As a Sales Representative, you'll be at the forefront of our mission to empower homeowners to embrace renewable energy. Your primary responsibility will be to connect with potential clients through calls, nurturing leads, and booking appointments for various home improvement projects, including loft installations and cutting-edge solar installations. Key Responsibilities: - Conduct outreach to warm leads via phone calls, effectively communicating the benefits of solar energy and home improvement solutions. - Schedule consultations with interested homeowners to discuss their needs and provide tailored recommendations. - Build and maintain strong relationships with clients, ensuring a seamless and positive experience throughout the sales process. - Collaborate with our dedicated team to stay updated on product offerings, promotional campaigns, and industry trends. What We Offer: - A fully remote work environment that allows for flexibility and work-life balance. - Competitive compensation structure with commission opportunities based on performance. - Ongoing training and support to help you succeed in your role and further develop your sales skills. - The chance to be a part of a growing industry that contributes to a greener future and sustainable energy solutions. Key Roles Needed 1. Lead Generation Specialist - Responsible for identifying and qualifying potential leads through calls, emails, and networking. 2. Sales Representative - Engage with leads to present solar energy solutions, understand their needs, and close sales. 3. Customer Relationship Manager - Maintain relationships with leads and customers, providing ongoing support and follow-ups. 4. Product Knowledge Expert - Maintain a deep understanding of solar energy solutions, benefits, and market trends to effectively communicate with prospects. 5. Sales Analyst - Analyse sales data, track performance metrics, and provide insights for strategy improvements. Skills Required 1. Communication Skills - Strong verbal and written communication ability to clearly convey information and persuade prospects. 2. Active Listening - Ability to listen and understand customer needs, addressing concerns and providing tailored solutions. 3. Persuasion and Negotiation - Skills to influence prospects’ decisions and negotiate terms effectively to secure sales. 4. Time Management - Strong organisational skills to balance multiple leads and follow-up tasks efficiently. 5. Problem Solving Skills - Ability to address objections and find suitable solutions to meet customer needs. 6. Self-Motivation and Resilience - Staying motivated, overcoming rejection, and continuously striving to meet or exceed sales targets. 7. Adaptability - Flexibility to adjust strategies and techniques based on feedback and changing market conditions. If you are a motivated individual with outstanding communication skills and a passion for renewable energy, we would love to hear from you! Join us in driving the solar revolution and transforming homes into energy-efficient havens. Apply now, and let’s work together to create a brighter, cleaner future for all!
Key Responsibilities: Install and configure hardware and software components to ensure usability. Maintain and administer our server infrastructure, including virtual servers and cloud-based solutions. Maintain data backup, recovery and network security measures. Provide remote and on-site technical support to our field technicians, including troubleshooting of installation software and data collection devices. Organise and schedule upgrades and regular maintenance tasks. Follow cybersecurity best practices to protect company data and systems from threats. Maintain accurate and up-to-date documentation of all IT systems and procedures.
Job description Global Reach Business Solutions Ltd is seeking a highly skilled Systems Administrator to manage and maintain our IT infrastructure, ensuring the seamless operation of our systems that support accounting, bookkeeping, tax consultancy, and administrative services. The ideal candidate will bring expertise in IT systems, databases, and network administration to enhance our business operations and client service delivery. Duties 1. System Management: Install, configure, and maintain hardware, software, and operating systems. Oversee the performance and availability of IT systems to ensure smooth business operations. Implement system upgrades, patches, and security updates. 2. Database Administration: Manage and optimize databases used for accounting, auditing, and administrative services. Ensure the security, integrity, and backup of all company data. 3. Network Administration: Monitor and manage company networks to ensure optimal performance. Troubleshoot and resolve network connectivity issues. Maintain firewalls, routers, and VPNs for secure communication. 4. Technical Support: Provide technical support to internal teams for resolving IT-related issues. Assist in troubleshooting and resolving client issues related to IT systems. 5. IT Security: Implement and maintain cybersecurity protocols to safeguard company and client data. Monitor systems for vulnerabilities and respond to security breaches. 6. Documentation and Reporting: Maintain detailed records of IT systems, procedures, and troubleshooting efforts. Provide regular reports on system performance and IT-related activities. Skills Proficient in system administration with hands-on experience in managing IT infrastructures. Strong knowledge of computer networking principles and practices. Familiarity with SharePoint administration is highly desirable. Excellent analytical skills to diagnose problems effectively. Proficient in using Excel for data analysis and reporting purposes. Strong command of English, both written and verbal, for effective communication. Experience with DHCP configuration and management. Knowledge of PowerShell scripting for task automation is advantageous. We invite motivated candidates who are eager to contribute to our team while enhancing their skills in a supportive environment.
Duties and Responsibilities: · Monitor network performance and troubleshoot issues. · Install and configure network hardware and software. · Design, implement, and maintain network infrastructure, including routers, switches, firewalls, and other network equipment. · Configure and manage network devices such as Cisco routers and switches, Juniper firewalls, and other network equipment. · Monitor network performance and troubleshoot issues to ensure optimal network availability and performance. · Implement and maintain network security measures to protect against unauthorized access and data breaches. · Collaborate with cross-functional teams to design and implement network solutions that meet business requirements. · Perform network installations, upgrades, and migrations as needed. · Provide technical support and troubleshooting for network-related issues. · Document network configurations, procedures, and troubleshooting steps. ** Skill/experience/qualifications:** · Strong knowledge of networking concepts and protocols (TCP/IP, DNS, DHCP) · Experience with network administration tools such as Active Directory, Azure AD, vSphere · Familiarity with network security practices and technologies (firewalls, VPNs) · Proficiency in configuring and managing Cisco routers and switches · Knowledge of Juniper firewall configuration and management · Experience with DevOps practices for network automation (e.g., using Python scripting) · Ability to work independently and collaboratively in a fast-paced environment · Excellent problem-solving skills and attention to detail · Strong communication skills to effectively interact with team members and stakeholders · Bachelor/Master’s degree or a related study and experience · Experience required 1-2 years preferred
Experienced Installation engineer fitting roller shutters, garage doors, sectional doors, steel doors, folding grilles.
Job Overview Fast and Perfect Heating Services is seeking a dedicated and skilled individual to join our team to perform structural modifications, framing, and custom woodworking for heating system installations. Responsibilities Make structural adjustments in homes and commercial spaces to accommodate the installation of heating units, boilers, furnaces, gas fireplaces, and ductwork. Install or modify frames, walls, and flooring around heating units to ensure safety and accessibility. Cut and frame openings in walls, floors, and roofs for ductwork, vents, and piping, ensuring adherence to structural integrity and building codes. Collaborate with HVAC and plumbing technicians to position and secure ducts and vents properly. Build custom enclosures, cabinets, or trim around heating units to ensure installations are both functional and visually integrated into the space. Construct and install decorative trim, moldings, and baseboards around installations. Install and seal insulation around ductwork, pipes, and heating units to enhance energy efficiency and reduce heat loss. Perform weatherproofing tasks, such as installing barriers and seals around external vents. Read and interpret blueprints, building plans, and installation specifications to ensure accurate cuts and placements. Coordinate with project supervisors and other tradespeople to sequence tasks and manage project timelines. Assist in repairing structural elements surrounding heating systems as needed, including replacing worn or damaged framework. Perform regular inspections and maintenance on enclosures, cabinetry, and other carpentry-related features in heating installations. Qualifications and Skills: Education: High school diploma or equivalent; additional technical training in carpentry preferred. Experience: Proven experience in carpentry, with previous work in HVAC or heating system installations a plus. Technical Skills: Proficient in using carpentry tools and equipment, with experience in reading blueprints and working with various building materials. Understanding of HVAC Systems: Familiarity with heating system requirements, including venting, ductwork, and structural codes. Safety and Compliance: Knowledge of building codes, safety standards, and regulations specific to gas and heating installations.