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  • General Manager
    General Manager
    5 days ago
    Full-time
    London

    GENERAL MANAGER – LONDONThe General Manager is accountable for the overall commercial, financial, and operational aspects of the Locke Hotel. This role requires a strategic leader with strong revenue management expertise, commercial acumen, and a proven track record in driving financial performance. The GM will work closely with the Revenue, Sales, and Operations teams to maximize profitability, enhance guest experience, and maintain brand standards while ensuring operational efficiencies. THE STAGE IS SETThe stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. THE WORK IN YOUR HANDSCommercial & Revenue Leadership • Own and drive the commercial strategy across both properties, focusing on revenue growth, ADR, occupancy optimisation and Food and Beverage., • Work closely with the Revenue Management Team to develop and execute dynamic pricing strategies and optimize distribution channels., • Lead sales and marketing efforts, ensuring strong B2B and corporate partnerships in the London market., • Ensure seamless daily operations, balancing efficiency with high service standards., • Lead and mentor department heads (F&B, Sales, Housekeeping) to drive a strong service culture and maintain brand reputation., • Oversee guest satisfaction metrics (NPS, online reviews, feedback), continuously improving service delivery., • Own the overall Food & Beverage strategy across both properties, ensuring strong commercial performance, brand alignment, and guest satisfaction., • Drive F&B revenue growth through menu engineering, pricing strategy, promotions, and innovative concepts tailored to the London market., • Maintain full accountability for F&B P&L performance, including revenue, margins, labour costs, and controllables., • Work closely with F&B leaders to optimise operational efficiency, service delivery, and cost control without compromising quality., • Full responsibility for the P&L of both properties, ensuring financial targets are met or exceeded., • Drive cost efficiency across all departments while maintaining quality and service standards., • Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities., • Inspire, coach, and develop a high-performing leadership team across both properties., • Champion a culture of accountability, empowerment, and continuous improvement., • Lead workforce planning, ensuring the right talent, structure, and succession planning are in place., • Act as the primary point of contact for ownership groups, ensuring transparency and trust., • Deliver clear, data-driven reports on performance, strategy, and key initiatives., • Collaborate with corporate teams in Revenue, Marketing, Finance, and HR to align property goals with broader business objectives., • THE FIRE YOU CARRYA bachelor’s degree in Hospitality Management, Business Administration, or a related field, • 10+ years of leadership experience in premium hospitality, serviced apartments, or luxury residences., • Proven track record in commercial strategy, revenue management, and P&L ownership for large-scale operations., • Strong experience in managing multiple properties or large, complex hospitality assets., • Deep understanding of London’s corporate and leisure market., • Strong financial acumen, with experience in budgeting, forecasting, and cost control., • Excellent leadership and people management skills, with a proven track record of developing high-performing teams., • Advanced knowledge of revenue management strategies and dynamic pricing models., • Strong analytical, decision-making, and problem-solving abilities., • Excellent stakeholder management, with the ability to build relationships with owners, investors, and corporate teams., • Ability to drive operational efficiency while maintaining high guest satisfaction levels., • Strong communication and negotiation skills.

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  • Registered Manager
    Registered Manager
    19 days ago
    £38000–£42000 yearly
    Full-time
    Kingston upon Thames

    📢 Registered Manager – 4 Bedrooms Supported Living 📍 Kingston upon Thames / Surrey Border 💷 £38,000 – £42,000 per annum 🕒 Full Time | Permanent About Us We are establishing a new 6-bed supported living service delivering high-quality, person-centred support within a community setting. Our focus is on strong governance, regulatory compliance, and creating a safe and empowering environment for the people we support. We are seeking a capable and motivated Registered Manager (or an experienced Deputy Manager ready to step up) to lead the service through CQC registration and ongoing operational management. The Role You will: Lead the service through CQC registration Develop and maintain governance and audit systems Ensure compliance with CQC Fundamental Standards Oversee safeguarding, risk management and incident reporting Recruit, supervise and develop the staff team Maintain professional relationships with local authorities and families Promote a positive and accountable culture This is a hands-on leadership role within a small, structured service. About You Essential: Level 5 Diploma in Leadership for Health & Social Care (or near completion) Minimum 2 years’ experience in supported living or domiciliary care Experience at Deputy Manager level or above Strong understanding of CQC regulations and KLOEs Knowledge of safeguarding, MCA and quality assurance systems Confident communicator with strong written skills Desirable: Experience supporting adults with [insert client group] Experience of CQC inspection process What We Offer Salary £38,000 – £42,000 (depending on experience) Opportunity to lead and shape a new service Support with CQC registration process Structured governance framework Autonomy within a professionally managed organisation How to Apply Please send your CV along with a short statement outlining your experience with CQC compliance and leadership in supported living services.

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  • Team Leader
    Team Leader
    28 days ago
    £25000–£38000 yearly
    Full-time
    Southall

    Please find the job description for Team Leader 1. Leadership & Service Management • Provide day-to-day operational leadership of the supported living service., • Ensure the service promotes independence, dignity, choice, and inclusion., • Develop and maintain a positive, person-centred culture., • Supervise, mentor, and support team leaders and support workers., • Lead team meetings and ensure effective communication across staff. 2. Regulatory & Legal Compliance • Ensure compliance with relevant legislation and regulatory bodies (e.g., Care Quality Commission (CQC) in England)., • Maintain standards in line with:, • Health and Social Care Act, • Mental Capacity Act (MCA), • Safeguarding legislation, • Deprivation of Liberty Safeguards (DoLS), where applicable, • Prepare for inspections and ensure documentation is audit-ready., • Implement policies and procedures in line with national standards. 3. Safeguarding & Risk Management • Act as Safeguarding Lead (or ensure safeguarding leadership is in place)., • Investigate and report safeguarding concerns appropriately., • Conduct and review risk assessments., • Ensure safe medication management practices., • Monitor incidents, accidents, and complaints. 4. Person-Centred Care & Support • Ensure care and support plans are:, • Person-centred, • Up-to-date, • Outcome-focused, • Promote service users’ independence and life skills., • Liaise with families, social workers, and healthcare professionals., • Support service users in accessing community services, employment, and education. 5. Staff Management & Development • Recruit, induct, and retain suitable staff., • Conduct supervision sessions and annual appraisals., • Manage rotas and staffing levels., • Address performance issues and disciplinary matters., • Ensure staff complete mandatory training (e.g., safeguarding, medication, moving & handling). 6. Financial & Administrative Responsibilities • Manage the service budget., • Monitor expenditure and staffing costs., • Oversee petty cash and service user finances (where applicable)., • Maintain accurate records and reports., • Ensure effective rota planning within budget constraints. 7. Health & Safety • Ensure compliance with health and safety legislation., • Conduct fire safety checks and emergency planning., • Oversee property maintenance and repairs., • Ensure infection control standards are met. 8. Quality Assurance & Continuous Improvement • Conduct internal audits., • Monitor KPIs and service performance., • Gather feedback from service users and families., • Develop action plans following audits or inspections., • Promote continuous service improvement. 9. Partnership & External Liaison • Work with:, • Local authorities, • Commissioners, • Healthcare professionals, • Advocacy services, • Attend multi-disciplinary meetings., • Represent the service professionally in external forums. Key Skills Required • Leadership and team management, • Knowledge of care legislation and compliance, • Strong communication skills, • Budget management, • Problem-solving and decision-making, • Safeguarding expertise

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  • 5 Star Hotel Security Officer - Nights
    5 Star Hotel Security Officer - Nights
    2 months ago
    £14.32 hourly
    Full-time
    London

    5 Star Hotel Security Officer Hours: 16:30 - 00:30, Tuesday & Wednesday 16:30 - 01:30, Thursday, Friday & Saturday Location: Central London Reports To: Security Team Leader/ Security Manager/ Head of Security/ Account Manager. Pay Rate: £14.32 p/h Role Summary: The position requires officers to have exceptional customer service skills, be able to work in a team, conduct patrols, respond to emergencies and have excellent communication skills. and be well presented at all times. The purpose of the role is the safety and security of people, property and assets. Being positive, great customer service and effective communication skills are crucial when interacting with the customer, the public and emergency services. The need to be visible, professionally presented and responsive supports the success of the security function. Customers rely on security to identify risks that threaten their business and reputation and take the appropriate action. There is requirement to engage with continuous training, as policy, procedures and technology evolves in the security environment. Responsibilities • Wear the correct uniform, PPE, SIA Badge and always be presented clean and smart., • Demonstrate excellent customer service and engage with every person positively., • Carry out all duties in accordance with the Assignment Instructions and Risk Assessment., • Follow relevant customer policy and procedures., • Utilise access controls systems and ensure the integrity of building perimeter security., • Utilise CCTV, systems and alarms to monitor and detect risk and suspicious activity., • Deter crime and anti-social behavior through awareness of behavior and intelligence., • Carry our relevant testing of security and safety systems., • Perform internal and external patrols as required., • Report incidents in an accurate and timely manner, follow the correct escalation model., • Collaborate with the Emergency Services, including detection and protection of evidence., • Support the customers brand and culture and follow any reasonable requests. Person Specification • SIA Licence for specific site (Door Supervision), • Previous security experience within a 5 star hotel highly desirable, • Conscientious, alert and a strong attention to detail., • Adapts to changing priorities and is flexible and collaborative., • Punctual, reliable, committed, demonstrating respect for colleagues., • Highest standards of integrity, maintains confidentiality when handling sensitive information., • Effective communication skills, both verbal and written., • Responds well to positive change and innovation.

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  • Reservation Agent
    Reservation Agent
    6 days ago
    Full-time
    London

    Trump International Doonbeg is a coastal haven, hidden on a sheltered corner of the Wild Atlantic Way where world-class golf meets an intimate Spa, amazing food and access to the best activities, culture, heritage and one of the most picturesque settings Ireland has to offer for conferences, meeting, incentives and special events. Recognised among the best championship Links Courses in the world and named best Golf Resort in Ireland by the Irish Golf Tour Operators Association. At the heart of the resort is the Irish Country house hotel with one of Ireland's best Hotel Restaurants, the Ocean View Restaurant, and Ocean is a recurring theme, ever present with stunning views of the rolling waves and the rugged landscape stretching as far as the eye can see to the Cliffs of Moher. Trump International Doonbeg is home to a proud and motivated workforce of over 300 staff during high season, offering a world class 5 Star Hotel workplace, with the beauty and balance of west Clare living. Job Title: Reservations Agent Department: Reservations Responsible To: Reservations Manager /Revenue Manager Type of Contract: Seasonal Main Purpose of Job: • To ensure that reservations are dealt with in a professional effective manner while maximising room and golf revenue using our systems to achieve this. This will be achieved through extending excellent customer service to all our guests., • To ensure that the department provides a high level of customer service and meets the Forbes brand standard for all reservations., • To be proficient using our PMS Opera, Opera Cloud, Lightspeed (Golf system), Book 4 Time (Spa system) and Res Diary (Restaurant system) and any new systems introduced. Training will be provided for staff if they do not have operational knowledge of the systems., • To process reservations via the telephone and or email in an efficient and courteous manner, requesting all relevant information to make the Reservation. Thus, ensuring we have all the required information which is communicated to all relevant hotel departments–ensuring we meet and exceed guest expectations., • To ensure that Housekeeping & Front Desk and other operations departments are aware of any special requirements for guests and VIP guests within the daily and weekly communication meetings, ensuring all guest requests are exceeded., • To possess a strong knowledge of the region, the resort amenities, bedrooms, and suites and therefore sell all aspects of the resort., • Follow the Revenue strategy as set out by the Revenue manager via Opera. Be familiar with Special offers and promotions on and offline., • To ensure that a form of payment is secured for all reservations processed., • To focus on all up-selling opportunities, promoting the various levels of accommodation on offer., • Assist in training new personnel on all-reservations standards and procedures., • Continuously report proactively on risks and opportunities to the Revenue Manager so that insight is created for team decision-making., • To be able to use your initiative and plan for the future and possible consequences. Being pro-active in getting tasks done and exceeding expectations of both guests and colleagues where possible., • Support & respect team members on a day-to-day basis., • Be knowledgeable on creating groups on our pms (Opera) including weddings, as assigned by the Revenue manager. Liaise with Brides & Grooms throughout the wedding process., • Meet the grooming standards as laid out by the company., • Familiarise yourself with our Circle of Commitments which link to the desired behaviours that we expect all our employees to display., • To undertake special duties or work outside the normal daily/weekly routine, • To communicate sales enquiries for Rooms, Golf, Meeting rooms & dining to the Revenue and Sales manager as appropriate., • Review no-shows and cancellations and process charges according to the hotel policy, • Liaise closely with the front office team as required on a daily basis., • Familiarize yourself with our Trump Cornerstone & participate in Trump Talk Daily., • Participate in Company training programmes as required., • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel which can include day, evening and Saturdays & some bank holiday Mondays. (9am-5pm, 10am-6pm). Flexibility required., • To have a thorough knowledge of and adherence to the law with regard to the following company regulations: Fire regulations and procedures Health and safety regulations., • Use discretion when dealing with guests at all times, adhering to GDPR rules & regulations., • To fulfil your obligations under the Health & Safety at Work Act 1989 and any revisions or additional legislation made thereto., • To ensure that reasonable care is taken for the health and safety of yourself, other employees, guests and any other person on the premises., • To keep your work area tidy and safe and report any hazard, accident, loss or damage to management., • To be aware of trained first-aid personnel on the premises and the location of the first aid box., • To observe all safety rules and procedures, including those laid down in the Health & Safety Statement for your place of work., • To carry out and promote fire and accident drills as directed by the hotel safety officer. OTHER DUTIES: • The above is not intended to be an exhaustive list and you will be expected to comply with any reasonable requests or duties as directed by management. QUALIFYING CRITERIA • Computer literacy – word, excel, • Proven track record., • Professional Telephone etiquette, • A good mathematical skill base, • Effective organisational skills., • Strong team player, • Excellent communication skills both written and verbal., • Positive attitude, cheerful and courteous demeanour., • Ability to remain calm whilst under pressure. BENEFITS • Discounted staff and friends and family rates available in other group properties in the United States & UK., • Discounts in our Spa, Hotel & Golf course., • Opportunities to develop and grow through assisted educational opportunities., • Regular staff appreciation initiatives., • Regularly stocked canteen for meals, snacks and beverages while on duty, • Free Car parking., • Sick Benefit scheme., • Personal locker where required., • Opportunity to learn and play golf out of hours plus the opportunity to invite golf guests at a reduced rate., • Use of fitness centre out of season.

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  • Consultant
    Consultant
    23 days ago
    £800–£1000 monthly
    Full-time
    London

    We are seeking a proactive and detail-oriented Data Protection Consultant / Advisor to support Small and Medium-sized Enterprises (SMEs) and growing digital businesses in achieving and maintaining GDPR compliance. This is an excellent opportunity for a freelance professional to work directly with clients, assessing data protection risks, implementing robust compliance frameworks, and providing ongoing regulatory guidance aligned with UK GDPR standards. Key Responsibilities: • Conduct thorough GDPR compliance audits for SMEs and startups., • Identify critical data protection risks and compliance gaps., • Draft and update essential privacy policies, Data Protection Impact Assessments (DPIAs), and data processing agreements., • Advise clients on lawful bases for processing, data retention policies, and security measures., • Support clients in preparing for potential ICO (Information Commissioner's Office) audits., • Act as a trusted advisor on all ongoing compliance matters. Required Skills & Experience: • Strong, proven knowledge of UK GDPR and fundamental data protection principles., • Experience in compliance, legal advisory, or risk management roles., • Ability to translate complex regulatory requirements into simple, practical terms for diverse clients., • Excellent communication and client-facing skills., • Experience working with SMEs or digital businesses is preferred. What We Offer: • The opportunity to collaborate with a diverse portfolio of growing UK businesses., • Flexible remote collaboration to fit your working style., • Performance-based compensation, reflecting your contribution and success., • Significant growth potential within a developing data protection consultancy.

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    No experience
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  • Pharmacy Technician
    Pharmacy Technician
    1 month ago
    £15–£18 hourly
    Full-time
    London

    Job Context and Summary: Clinical Pharmacy in General Practice is part of an exciting programme of transformation to develop a new model of care which addresses our ambition to deliver person-centered, coordinated care in our Practices. The Clinical Pharmacy in General Practice model is supported by the direction of national policy including the Five Year Forward View and GP Forward View where there is a need to better utilise the role of pharmacy within primary care to pro-actively help patients stay safe and well and out of hospital as well as helping to reduce the demands on general practice. Pharmacy technicians play an important role, complementing clinical pharmacists, community pharmacists and other members of the PCN multi-disciplinary team. Pharmacy technicians are different to clinical pharmacists as they are not able to prescribe or make clinical decisions, instead working under supervision to ensure effective and efficient use of medicines. The purpose of the role is to lead improvements to maximise safe, cost effective best practice in prescribing to improve the quality of patient care. The post holder will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicines. In addition, the post holder will be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice in line with therapeutic developments. This will involve assisting the PCN in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives. Job Specific responsibilities- Clinical: • To develop and maintain medicines related communication to all Practice staff, • To assist with the development and review of medicine audits, • Provide a contact for patients and colleagues with medication queries., • Liaise with Clinicians and staff to resolve prescribing queries Technical and Administrative: • To adhere to strict confidentiality policies at all times. Person specification: Qualifications and Experience Essential : • Professional registration with GPhC., • BTEC/NVQ level 3 or equivalent in pharmaceutical sciences., • Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy. Desirable: • Evidence of continued professional development (CPD).

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  • Executive Assistant
    Executive Assistant
    2 months ago
    £21000–£25000 yearly
    Part-time
    London

    Executive Assistant to Management Team Company: LendCart Location: London (Hybrid / Remote flexible) Employment Type: Part Time Reporting to: Directors About LendCart LendCart is a boutique UK real estate lending platform specialising in secured property finance, including first charge, second charge, and structured lending solutions. We work with experienced Tier-1 developers and sophisticated investors, delivering disciplined, risk managed investment opportunities across the UK. As the platform scales, we are seeking a highly capable Executive Assistant who will act as a trusted right hand to the Directors, combining executive support, operational coordination, and marketing activation. Role Overview This is a high trust, high responsibility role supporting the Directors across execution, communications, and brand facing activity. The Executive Assistant will ensure the Directors time, priorities, investor communications, and outbound marketing materials are managed efficiently and professionally. The role suits someone who is highly organised, commercially aware, detail driven, and comfortable working in a fast moving, founder led investment environment. Key Responsibilities Executive & Administrative Support • Manage the Director's diary, meetings, calls, and travel arrangements, • Act as the primary gatekeeper for emails, messages, and inbound requests, • Prepare agendas, briefing notes, and follow ups for meetings, • Handle sensitive and confidential information with discretion Business & Operations Support • Coordinate with legal, finance, compliance, and external advisors, • Track key actions, deadlines, and deliverables across live deals, • Support internal workflows related to investor onboarding and deal execution, • Maintain well organised records, document libraries, and data rooms Marketing & Investor Communications (Key Component) • Assist in preparing Information Memorandums (IMs), deal summaries, and investor packs, • Draft and coordinate email newsletters and investor updates, • Support creation and scheduling of LinkedIn and social media posts aligned with the Founder’s voice and brand, • Coordinate content updates across marketing materials, announcements, and deal launches, • Liaise with designers, copywriters, or external agencies where required, • Ensure consistency, accuracy, and professionalism across all outward facing communications Investor & Stakeholder Coordination • Manage communications with investors, introducers, and partners, • Schedule investor calls, site visits, and follow ups, • Support preparation of presentations, reports, and briefing materials, • Maintain a high standard of responsiveness and relationship management Founder Support & Ad-hoc Projects • Assist with strategic initiatives, research, and special projects, • Proactively anticipate priorities and resolve issues before escalation, • Provide hands on support across business, marketing, and operational needs as required Candidate Profile Essential • 3+ years’ experience as an Executive Assistant, PA, or similar role, • Strong written communication skills with attention to detail, • Highly organised, proactive, and able to manage multiple priorities, • Comfortable drafting professional emails, documents, and presentations, • High level of discretion, integrity, and professionalism Desirable • Experience in real estate, finance, private equity, or professional services, • Exposure to investor communications, IM preparation, or marketing support, • Familiarity with LinkedIn, email marketing tools, or content scheduling, • Experience supporting a founder led or high growth business What We Offer • Direct exposure to senior decision making and live investment transactions, • A trusted, long term role within a growing investment platform, • Competitive salary, depending on experience, • Flexible working arrangements, • Opportunity to grow into a broader Operations / Marketing Manager role over time How to Apply Please submit your CV and a short cover note outlining your experience and why you would be a strong fit for LendCart.

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  • Shift Leader
    Shift Leader
    2 months ago
    £12.21–£13 hourly
    Full-time
    Croydon

    Full job description Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we’re in the business of making tacos, but at heart, we’re a business that’s fueled by the energy and passion of people serving people. About the Job Reporting to the Restaurant General Manager (RGM), a Shift Manager runs great shifts in a self-sufficient manner. This role takes ownership and responsibility to solve problems; seek help from the team when appropriate; and is willing to lead the restaurant team in culture building, best practices, and day to day functioning requirements of the restaurant. A Shift Manager maintains the mentality that a well-run shift is the foundation of a well-run restaurant, and strives to run shifts with excellence at all times. The Day-to-Day: Developing people Provide regular feedback to the RGM on the performance of Team Members Provide ongoing constructive and complimentary feedback to Team Members Actively participate in the training of Team Members Handle conflicts constructively and work with RGM to achieve resolution Ensure consistent customer satisfaction Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s) Personally demonstrate that customer needs are the highest priority Ensure food safety, quality, and accuracy of orders Resolve customer complaints quickly while maintaining positive customer relations Act Like an Owner Assist profit & Loss management by following cash control/security procedures, maintaining inventory and Managing labour Oversee proper product preparation, rotation, portioning, cooking, and holding time Assist the RGM with facility maintenance and ensure health and safety standards are followed at all times Shift Leader - Taco Bell We are looking for a dedicated Shift Leader to join our team in the Restaurant operations department. As a Shift Leader, you will play a crucial role in ensuring the smooth operation of our Taco Bell location. Oversee and coordinate daily shift operations Train and supervise team members Ensure excellent customer service Manage inventory and stock levels Maintain a clean and organized work environment If you are a motivated individual with a passion for the food industry and leadership skills, we would love to have you on board as our Shift Leader at Taco Bell. Is This You? Dynamic, energetic, and positive leader, a self-starter, proactively driven to get things done Customer-first mindset Strong interpersonal skills Dedicated to leading a team that strives for excellence Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people’s lives with más! We are about more than just building restaurants — we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity for you to feel at home with the Taco Bell family!

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  • IT Infrastructure/Project Manager (Fixed-Term Contract – 12 Months)
    IT Infrastructure/Project Manager (Fixed-Term Contract – 12 Months)
    2 months ago
    Full-time
    London

    Job Title IT Infrastructure/Project Manager (Fixed-Term Contract – 12 Months) Location London (Hybrid / On-site as required) Contract Type Fixed-Term Contract – 12 Months (Extendable by 6 months) Overview We are a growing small business embarking on a significant phase of technology modernisation and operational expansion. We are seeking an experienced IT Project Manager to lead the planning and delivery of multiple IT initiatives, including infrastructure modernisation, system upgrades, and the introduction of new technologies to support future growth. This is a hands-on role suited to someone comfortable working in a small-business environment, managing projects end-to-end while engaging closely with stakeholders, suppliers, and technical teams. Key Responsibilities Project Delivery & Governance  Lead end-to-end delivery of IT projects, ensuring scope, timelines, budget, and quality are met.  Define project plans, milestones, risks, dependencies, and success criteria.  Produce and maintain project documentation including business cases, RAID logs, and status reports.  Act as the primary point of contact for IT projects, liaising with internal stakeholders and third-party vendors. IT Infrastructure & Systems  Oversee improvements to existing IT infrastructure, including servers, storage, networks, backup, and security.  Support the stabilisation, optimisation, and documentation of current IT environments.  Manage refresh or replacement of legacy systems where required. New IT Systems & Cloud Strategy  Lead the setup of new IT systems to support business growth and operational efficiency.  Explore, assess, and recommend options to migrate appropriate systems to the cloud (e.g. Microsoft Azure or other platforms). Cloud & Modernisation  Experience assessing, planning, and supporting cloud migrations, with a focus on Microsoft Azure.  Exposure to Microsoft Azure, including services such as: o Azure App Services o Azure Networking (VNets, NSGs, connectivity concepts) o Azure Storage solutions  Understanding of hybrid environments, integrating on-premise infrastructure with cloud-based services.  Experience or working knowledge of CI/CD pipelines, using tools such as: o Azure DevOps o GitHub Actions  Comfortable working with IIS and Windows-based hosting environments, including deployment, configuration, and troubleshooting.  Ability to evaluate modernisation options from technical, operational, and cost perspectives, recommending pragmatic solutions suitable for a small business environment. Stakeholder & Vendor Management  Engage with business owners and department heads to translate business needs into technical deliverables.  Manage relationships with external suppliers, MSPs, and cloud service providers.  Support procurement activities, including vendor evaluation and contract management. Essential Skills & Experience Project Management  Proven experience delivering IT projects, ideally within small to medium-sized organisations.  Strong understanding of project delivery frameworks (PRINCE2, Agile, or hybrid approaches).  Ability to manage multiple workstreams in a fast-paced, evolving environment. IT Infrastructure  Solid understanding of IT infrastructure, including: o Windows Server / Wintel environments o Virtualisation platforms (e.g. VMware or equivalent) o Networking, storage, backup, and disaster recovery concepts  Experience working closely with infrastructure engineers or MSPs. Cloud & Modernisation  Experience with Microsoft Azure (App Services, Networking, Storage) and hybrid environments.  Knowledge of CI/CD pipelines (Azure DevOps, GitHub Actions).  Comfortable with IIS and Windows-based hosting.  Ability to assess and recommend practical modernisation and cloud migration solutions for small businesses. General  Strong communication and stakeholder management skills.  Commercial awareness and ability to balance technical solutions with business priorities.  Self-starter comfortable taking ownership and working with minimal supervision. Desirable Skills  Experience modernising legacy systems.  Knowledge of IT security best practices and compliance.  Exposure to SaaS platforms and modern application hosting models.  Previous experience working on fixed-term or transformation projects. What We Offer  Opportunity to play a key role in shaping the future IT landscape of a growing business.  Competitive, negotiable salary.  Project completion bonus linked to successful delivery.  Autonomy and visibility within the organisation.  Hybrid working flexibility (where applicable).

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