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  • Food & Beverage Manager - Locke at Broken Wharf
    Food & Beverage Manager - Locke at Broken Wharf
    19 hours ago
    Full-time
    London

    Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Manager to join our team in Locke at Broken Wharf in London The role. Are you a natural leader? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the Food and Beverage team, overseeing the F&B team and reporting to the General Manager you’ll make sure guests feel genuinely special – from the moment they book to the moment they leave our F&B spaces IN THIS ROLE YOU WILL BE RESPONSIBLE FOR THE FOLLOWING: Service Delivery Take responsibility for understanding and meeting and exceeding your quality objectives and KPIs. Be an SME is your required area and look to help create a knowledge culture in F&B. Ensure that you are fully conversant with relevant company policies, SOP’s, processes and operations, products, brands, promotions and services. When needed, take escalations and support the team; be responsible for answering telephone, emails and resolving any issues in a professional manner, in keeping with each brand approach. Follow edyn policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Log and manage complaints in line with the edyn complaints procedure; where possible provide solutions and alternatives within timeframes and follow up Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed SLAs Operational Excellence & Guest Experience Ensure seamless daily operations, balancing efficiency with high service standards. Lead and mentor F&B Head Host & Head Chef and drive a strong service culture maintaining brand reputation. Oversee guest satisfaction - seek feedback and implement satisfaction systems to continuously improve service delivery. Implement relevant cost control measures while maintaining a premium guest experience. Team work Understand and embody the edyn values Constructively challenge, question, seek to improve, evolve and be human Contribute to a strong community spirit Be objective, fair, ethical, and consistent Financial F&B Accountability Full responsibility for the P&L for F&B, ensuring financial targets are met or exceeded. · Drive cost efficiency across all departments while maintaining quality and service standards. Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities. Ensure compliance with all financial, legal, and regulatory requirements. People Leadership & Performance Management Inspire, coach, and develop a high-performing team. Champion a culture of accountability, empowerment, and continuous improvement. Foster a culture of engagement, retention, and professional development IN THIS ROLE YOU WILL NEED THE FOLLOWING; Experience Education: · A bachelor’s degree in Hospitality Management, Business Administration, or a related field is desirable Experience: Relevant experience in food and beverage management, with a minimum of 2 years in a similar role. Experience within the F&B industry is crucial, with a focus on taking on increasing levels of responsibility over time. An understanding of food and beverage menu items, including wine, spirits, and cocktails, is desired. Experience with financial management and budget controls is useful for managing costs and ensuring profitability. A track record of providing exceptional customer service and building positive guest experiences. Experience leading and managing teams, including training, development, and performance management Skills: The ability to motivate and supervise staff, delegate tasks, and make effective decisions. · Leading service and your team from the front. Excellent people management skills, with a proven track record of developing teams. Advanced knowledge of food and beverage systems and service delivery. Strong analytical, decision-making, and problem-solving abilities. Ability to drive operational efficiency while maintaining high guest satisfaction levels. Strong communication and negotiation skills. Proficiency in hospitality POS technology systems, inventory management, stock ordering and reporting software.

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  • Operations Supervisor
    Operations Supervisor
    21 days ago
    £3800–£4800 monthly
    Full-time
    Southall

    About J&T Express UK J&T Express is a leading global logistics and express delivery company operating across Asia, the Middle East, Latin America and Europe. As part of our continued expansion in the UK, we are looking for a detail-oriented Exception Handling Operative to join our growing operations team. Role Purpose The Operations Supervisor is responsible for overseeing the day-to-day warehouse and parcel processing activities within the hub, ensuring operational efficiency, service quality, safety compliance and team performance. The role will lead frontline operational teams, monitor performance against KPIs and support the Hub Manager in delivering a safe, productive and customer-focused operation. Key Responsibilities Operational Management • Supervise daily hub operations, including inbound, sorting, outbound and parcel handling activities., • Ensure parcels are processed accurately and within operational service level targets., • Monitor workflow and allocate resources to meet operational demand., • Support volume planning during peak and off-peak periods., • Identify operational bottlenecks and implement corrective actions. Team Management • Lead, motivate and support Team Leaders and operational employees., • Manage attendance, punctuality and workforce productivity., • Conduct team briefings and communicate operational priorities., • Provide coaching and on-the-job training to employees., • Support recruitment, onboarding and performance management activities. Performance & KPI Management • Monitor operational KPIs including:, • Throughput, • Productivity, • Scan Compliance, • Sort Accuracy, • Service Performance, • Damaged Parcels, • Exception Volumes, • Health & Safety Metrics, • Investigate performance issues and implement improvement plans., • Produce operational reports and performance updates. Quality & Compliance • Ensure compliance with all company operational procedures., • Promote and maintain a strong Health & Safety culture., • Support accident investigations and corrective actions., • Ensure operational audits and compliance checks are completed., • Monitor parcel exception handling and quality standards. Stakeholder Collaboration • Work closely with Transport, Customer Service, Quality and Administration teams., • Support communication between operational departments., • Escalate operational risks and service issues where necessary. Candidate Requirements Essential • Previous experience in logistics, parcel, warehouse or distribution operations., • Experience supervising operational teams in a fast-paced environment., • Strong leadership and people management skills., • Good problem-solving and decision-making ability., • Experience managing operational KPIs., • Good communication and organisational skills., • Ability to work under pressure and meet deadlines. Desirable • Experience within parcel delivery, courier or express logistics operations., • Knowledge of warehouse management systems and handheld scanning devices., • Health & Safety awareness within warehouse operations., • Experience leading shift operations within a distribution centre.

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  • Business Development Associate
    Business Development Associate
    25 days ago
    Full-time
    London

    Business Development Associate Location: London (Fully Onsite) Department: Commercial / Sales Reports to: Commercial Team Lead Join Conosco and Help Businesses Transform Through Technology At Conosco, we help ambitious organisations unlock the full potential of technology through managed IT services, cloud solutions, cybersecurity, business continuity, and digital transformation expertise. We are looking for a driven, ambitious, and commercially minded Business Development Associate to join our growing Commercial Team. This is an exciting opportunity for someone who thrives on building relationships, opening doors, creating opportunities, and making a direct impact on business growth. This is not a traditional sales development role. You'll be trusted to engage decision-makers, run discovery conversations, develop opportunities, and progress deals through the sales cycle. Working alongside experienced sales and technical specialists, you'll play a key role in helping organisations solve real business challenges through technology. If you're motivated by targets, enjoy speaking with senior business leaders, and want a clear pathway into a Business Development Manager role, we'd love to hear from you. What You'll Be Doing: Generate New Business Opportunities • Identify and engage organisations that fit Conosco's ideal customer profile, • Build and maintain a healthy pipeline of SMB and mid-market prospects, • Research target organisations and key decision-makers, • Create and execute strategic outreach campaigns Drive Outbound Sales Activity You'll be responsible for creating new opportunities through: • Cold calling, • Email outreach, • LinkedIn networking and social selling, • Event follow-up and networking activities, • Marketing campaign engagement Your objective will be to secure meetings with senior stakeholders, including: • Managing Directors, • CEOs, • Finance Directors, • IT Managers, • Heads of Technology, • Operations Leaders Conduct Discovery & Qualification Meetings You'll lead meaningful conversations to understand: • Current IT environments and support models, • Cybersecurity risks and challenges, • Cloud adoption and transformation plans, • Business growth objectives, • Operational pain points and inefficiencies You'll qualify opportunities and determine how Conosco's services can deliver measurable value. Position Technology Solutions Develop expertise across our core service portfolio, including: • Fully Managed IT Support, • Co-Managed IT Services, • Cybersecurity Solutions, • Microsoft 365 & Azure Cloud Services, • Backup & Disaster Recovery, • Business Continuity Solutions, • Mobile Communications You'll confidently communicate the commercial and operational benefits of our solutions to prospective clients. Support Proposal Development & Sales Progression • Work alongside technical specialists to develop tailored solutions, • Assist in preparing commercial proposals and recommendations, • Present solutions to prospective customers, • Progress opportunities through the sales cycle, • Manage smaller opportunities through to close Collaborate Across the Business You'll work closely with: • Marketing Teams, • Technical Consultants, • Pre-Sales Specialists, • Service Delivery Teams, • Senior Sales Leadership Ensuring prospects experience a seamless journey from initial engagement through to onboarding. Manage Your Pipeline • Maintain accurate CRM records, • Track sales activity and performance metrics, • Report on pipeline development and opportunities, • Forecast potential revenue generation, • Consistently work towards and exceed sales targets What We're Looking For Essential Experience • Experience in sales, business development, lead generation, or account management, • Proven ability to generate and develop new business opportunities, • Experience conducting outbound prospecting activities, • Strong communication and presentation skills, • Confidence engaging senior decision-makers, • Excellent relationship-building abilities, • Strong organisational and pipeline management skills, • CRM experience and sales process discipline Personal Attributes We're looking for someone who is: ✔ Ambitious and career-focused ✔ Confident and resilient ✔ Highly motivated by success and achievement ✔ Naturally curious and consultative ✔ Commercially aware and business-minded ✔ Energetic and proactive ✔ Competitive and target-driven ✔ Passionate about building relationships Most importantly, you'll be someone who enjoys creating opportunities and helping clients solve business challenges through technology. Why Join Conosco? Career Progression That Rewards Performance This role offers a genuine pathway into a Business Development Manager position. From day one, you'll be trusted to: • Own your pipeline, • Develop opportunities independently, • Engage senior stakeholders, • Contribute directly to revenue growth As your success grows, you'll progress into larger opportunities, increased deal ownership, and greater strategic responsibility. High performers can expect accelerated career progression into senior commercial roles, with opportunities to influence go-to-market strategy, lead key client engagements, and mentor future team members. What Success Looks Like In your first 12 months, you'll be: • Building a strong pipeline of qualified opportunities, • Creating meaningful relationships with decision-makers, • Consistently exceeding activity and opportunity targets, • Contributing directly to new business revenue, • Becoming a trusted advisor to prospective clients, • Positioning yourself for promotion into a Business Development Manager role Ready to Build Your Sales Career? If you're a motivated sales professional looking for an opportunity where your effort directly impacts your success, and you want to develop your career within a growing technology business, we'd love to hear from you. Apply today and become part of a team that's helping businesses achieve more through technology

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  • IT Quality and Testing Professional
    IT Quality and Testing Professional
    27 days ago
    Full-time
    London

    Job Title: IT Quality and Testing Professional Salary: £42,000 per annum Location: Suite 6.03, 1 Harbour Exchange Square, London, England, E14 9GE Company: ENRIGIN (EUROPE) LIMITED Employment Type: Full-time, Permanent IT Quality and Testing Professional ENRIGIN (EUROPE) LIMITED is seeking a highly motivated and detail-oriented IT Quality and Testing Professional to join our growing team in London. This role is responsible for ensuring the quality, reliability, security, and performance of software applications and IT systems through comprehensive testing, quality assurance processes, and continuous improvement initiatives. Key Responsibilities • Develop, maintain, and execute detailed test plans, test cases, and testing strategies for software applications and IT systems., • Conduct functional, integration, system, regression, performance, and user acceptance testing., • Identify, document, track, and manage software defects and collaborate with development teams to ensure timely resolution., • Perform quality assurance reviews throughout the software development lifecycle., • Analyse system requirements, technical specifications, and business requirements to ensure comprehensive test coverage., • Support automated testing initiatives and contribute to the development of testing frameworks and scripts., • Monitor system performance and reliability, identifying potential risks and areas for improvement., • Verify compliance with internal quality standards, security requirements, and industry best practices., • Produce testing reports, quality metrics, and recommendations for stakeholders and senior management., • Collaborate with software developers, business analysts, project managers, and external partners to deliver high-quality solutions., • Participate in continuous process improvement activities to enhance testing efficiency and software quality. Requirements • Bachelor's degree or equivalent qualification in Computer Science, Software Engineering, Information Technology, or a related field., • Minimum 3 years of experience in software testing, quality assurance, or IT quality management., • Strong understanding of software development life cycles (SDLC) and testing methodologies., • Experience with manual and automated testing tools and frameworks., • Knowledge of defect tracking and test management tools., • Familiarity with web applications, APIs, databases, and cloud-based systems., • Strong analytical, problem-solving, and troubleshooting skills., • Excellent attention to detail and commitment to delivering high-quality outcomes., • Strong written and verbal communication skills., • Ability to work independently and collaboratively within a multidisciplinary team. Desirable Skills • Experience with automation tools such as Selenium, Cypress, Playwright, or similar platforms., • Knowledge of Agile and Scrum methodologies., • Understanding of CI/CD pipelines and DevOps practices., • Experience with performance and security testing., • Professional certifications in software testing or quality assurance would be advantageous. Benefits • Competitive salary of £42,000 per annum., • Opportunity to work within an innovative and international business environment., • Professional development and career progression opportunities., • Collaborative and supportive team culture., • Exposure to a wide range of technology and digital transformation projects. To apply, please submit your CV and supporting documents to the hiring team at ENRIGIN (EUROPE) LIMITED.

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