Senior Application Support Engineer - London - Hybrid - Permanent - £70,000 - Financial Services
hace 25 días
London
Senior Application Support Engineer - London - Hybrid - Permanent - £70,000 + Up to 30% bonus - Financial Services A UK based Specialist Financial Services organisation are looking for a Senior Application Support Engineer with proven experience in a support engineering role, ideally within financial services or a similarly regulated environment. The successful candidate will provide expert technical support and maintenance for critical applications, ensuring high performance. This role requires strong hands-on experience across a broad range of technologies, including Microsoft and web technologies, to troubleshoot, resolve incidents, and collaborate with development and infrastructure teams. You will play a key role in supporting and enhancing applications, working closely with stakeholders to meet business needs in a fast-paced, hybrid working environment. Key Responsibilities • Provide second and third-line support for complex application issues, ensuring timely resolution and minimal business impact., • Collaborate with development teams to diagnose and fix software defects, including coding where necessary., • Manage and maintain application environments, including deployment, configuration, and performance tuning., • Monitor application health and proactively identify potential issues., • Support integration points such as RESTful APIs and containerised environments., • Participate in incident management, root cause analysis, and continuous improvement initiatives., • Maintain clear and comprehensive technical documentation., • Engage with stakeholders to understand requirements and provide technical guidance. Skills • Proven experience in a support engineering role, preferably within financial services or regulated environments, • Strong coding skills in C# (comfortable with coding), • Experience with Microsoft Technologies: VB, .NET Core, Azure, SQL Server, IIS, Windows Server, • Proficient in Web Technologies: React, RESTful APIs, Docker, Azure Kubernetes Service (AKS), • Application troubleshooting and incident management, • SQL querying and database support, • Knowledge of cloud platforms, especially Microsoft Azure, • Experience with containerisation and orchestration tools, • Strong communication and stakeholder management skills Software/Tools • Microsoft Visual Studio / .NET Core, • Azure Cloud Services (including AKS), • SQL, • IIS (Internet Information Services), • Docker, • React.js, • RESTful API tool Certifications & Standards • Relevant Microsoft certifications (e.g., Azure Fundamentals, Azure Developer Associate) are advantageous, • Familiarity with ITIL or other service management frameworks is beneficial, • Experience working within regulated environments and understanding compliance requirements