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  • Head Sommelier
    Head Sommelier
    hace 4 días
    £48500 anual
    Jornada completa
    Mayfair, London

    RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City. We are seeking an exceptional Head Sommelier to steward and elevate our wine department to the highest level. This role demands an individual of exceptional taste, authority, and vision—someone capable of refining a distinguished wine list while shaping its future direction. You will have ownership of the department, rigorous cellar stewardship, and the cultivation of a polished sommelier team dedicated to delivering seamless, intuitive, and discreetly exceptional service, with the opportunity to earn up to £70,000 p/a! Why work with us as a Head Sommelier? • Salary of up to £48,500 per annum + discretionary service charge, • 28 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with BUPA, • Private dental insurance with BUPA, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1,000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty, • And more! Working Hours: • 5 day working week between Monday – Saturday on a rota basis (seven shifts a week)., • Shifts will include evenings, flexibility is essential, • Bank Holidays and the Christmas period off – our venues are closed. What you will do: What We Are Looking For? • A minimum of 2+ years of experience as a Head/Senior Sommelier in a high-calibre fine dining or luxury hotel environment., • WSET Level 3 or 4 (Diploma) or CMS Certified/Advanced Sommelier preferred., • Expertise of Old and New World wines; experience with [Sake/specific regional focus if applicable] is a bonus., • A composed and charismatic leader, distinguished by exceptional communication, assured initiative, and a calm, professional presence under pressure.

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  • Recepcionist
    Recepcionist
    hace 5 días
    Jornada completa
    London

    Citadines Trafalgar Square is seeking a confident Receptionist to become part of our Front Office Team. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. You will report to the Front Office Manager, supporting towards providing our guests with unique experiences and offerings to Live, Work and Play in infinite ways. Designed for the love of cities, Citadines offer travellers the comfort of a serviced residence and the flexibility of a hotel. A Receptionist will be responsible for: Offering a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Taking initiative in accommodating the customers’ needs in a resourceful manner Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensuring that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. To be successful in the role of Receptionist, we require: Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Receptionist. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Customer Focused, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Team Work, Communication Skills, Problem Solving • £26248.00 per annum

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  • Part time weekends Waiter / Waitress
    Part time weekends Waiter / Waitress
    hace 5 días
    £16–£20 por hora
    Jornada parcial
    London

    Gaucho is looking for an experienced and passionate Senior Waiter to join one of our Gaucho Teams! The ideal Senior Waiter candidate will be hardworking, have a positive attitude and work well within a team. They will be a Gaucho ambassador and be able to upsell all Gaucho products with confidence Benefits and Training for a Gaucho Waiter • 50% off food at all Gaucho and M Restaurants, • Referral and Length of Service Bonuses, • Incentive and reward schemes, • Cycle to work schemes RARE Benefits • Industry Apprenticeship Program Opportunities, • Career Development and Training Programs, • Training provided by the Rare L.A.B, • Breakfast and Dinner when working, • 28 paid annual holidays Key Responsibilities of a Senior Waiter • Work with the restaurant team to offer an exceptional Gaucho experience to all our guests through heightened hospitality., • Be the face of Gaucho and demonstrate service excellence while following the Gaucho Cycle of Service and standards., • Strengthen and maintain product knowledge in order to host tables and guide guests with menu choices., • Support and assist the management team to maximize sales revenues by driving covers and average spend per head., • Ensure all guest orders are received and processed professionally and accurately., • Help maintain a clean and organized restaurant at all times and follow all set-up and breakdown procedures. Requirements for a Gaucho Senior Waiter • Demonstrate warmth and empathy towards guests and colleagues, • To always take a positive approach to your own role acting as a role model to all new members of the team, • Work well within a team (be a team player) and a fast-paced environment, • Be approachable and well mannered, • Be professional and respectful at all times, • Have fun

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  • Sales Manager
    Sales Manager
    hace 5 días
    Jornada completa
    London

    We are seeking an experienced and confident Sales Manager to become part of our Team at The Ascott Hospitality UK. Please note this position is on a one year fixed term contract. You will report to the Director of Sales, managing a portfolio of accounts and maintaining relationships with new businesses and established clients, to support the wider business targets. As Sales Manager you will be responsible for: Independently managing and growing a portfolio of targeted relocation and serviced apartments, booking agency accounts to achieve the maximum market share and profitability from those accounts, by implementing a detailed account management process Organising and implementing regular client activities to cement the relationship with existing accounts, in accordance with the set objectives Maintaining current knowledge of the economic environment using competitive intelligence Acting as a sales champion to initiate a sales plan and ensuring your targeted property achieves total room revenue Complying with sales and price policy defined by the group when making proposals in order to promote the high profit price scales Working with Revenue team, Residents Managers and Sales team to identify the needs for Ascott UK, and confidentially proposing and communicating the solutions to the team Being an active and strong advocate in the wider commercial function of the business, identifying new client opportunities, participating in client pitches and promoting the Ascott Hospitality by attending tradeshows, events and networking opportunities Supporting and undertaking projects to drive new business opportunities (RFP, Trade Shows, Sales Campaigns, Sales Trips) Proactively identifying, targeting and winning new accounts for the Ascott properties via a structured pipeline process Completing monthly sales reports and ensuring the sales management system is updated correctly to comply with procedures. To be successful in the role of Sales Manager, we require: At least 3 years experience within a Sales environment A degree in Hospitality, Business or International Business Excellent organisational and time management skills Proven communication and negotiation skills This is your opportunity to be part of our team as a Sales Manager. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Sales, Customer Focus, Communication Skills, Problem Solving

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  • Assistant Head Sommelier
    Assistant Head Sommelier
    hace 7 días
    £50000 anual
    Jornada completa
    London

    Assistant Head Sommelier - Gymkhana Salary - Up to £50,000 per annum. Dependant on experience Schedule - Full Time Experience - Previous experience in a similar role Gymkhana are seeking an Assistant Head Sommelier to join their wine team at their 2 Michelin starred restaurant, situated in Mayfair. The successful candidate will be personable, passionate and have exceptional wine knowledge. This is a fantastic opportunity for an experienced Sommelier looking for an opportunity in an award winning, critically acclaimed group. The Restaurant Operating in Mayfair for over a decade, Gymkhana is inspired by the bars, social, sports, and members’ clubs of the British Raj in India. It serves contemporary Indian cuisine using seasonal British ingredients, with a strong focus on the tandoori oven. Since its opening in 2013, Gymkhana has garnered numerous accolades, including its first Michelin star and, in 2024, a second Michelin star, making it the first Indian restaurant in London to hold two.The restaurant was also named Restaurant of the Year by Restaurant Magazine and BMW Square Meal in 2014. As Giles Coren of The Times remarked, "Gymkhana is the best restaurant I have ever been to." The Position As Assistant Head Sommelier, you will be responsible for delivering the highest levels of service and an exceptional guest experience within the restaurant and private dining rooms. You will recommend and sell wines to customers both to complement their tastes and to pair with their menu choices. The successful Assistant Head Sommelier will have: An engaging and personable nature; A passion for hospitality and delivering an exceptional guest experience; Prior experience as an Assistant Head Sommelier or Senior Sommelier within a quality restaurant; WSET or equivalent Sommelier qualification; A professional and confident communication style with fluent English language ability; Proven ability to lead, inspire and motivate a team; An excellent knowledge of food and beverage; The eagerness to continually learn and develop your career within hospitality.

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  • Senior Maintenance Technician
    Senior Maintenance Technician
    hace 6 días
    Jornada completa
    London

    Citadines South Kensington London is seeking a confident Senior Maintenance Technician to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. The Senior Maintenance Technician will be responsible for the smooth running of the Maintenance Team, implementing effective preventative and routine maintenance inspections under the guidance of the Residence Manager. As our Senior Maintenance Technician, you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Maintaining and repairing all mechanical service pumps, valves, boilers, calorifiers, AHU and auxiliary plant Maintaining and repairing heating, ventilation and air conditioning equipment as directed Attending fire alarm calls and acting as part of a fire fighting team leader in conjunction with the Duty Manager Accurately recording work, stock levels, shift activities, in the appropriate logs and reporting to senior management when require Being responsible for external contractors visiting site for PPM or reactive works and reporting back to the Residence Manager daily of progress or works complete Effectively dealing with guest requests in a timely and efficient manner, communicating with other departments when necessary To be successful in the role of Senior Maintenance Technician, we require: At least 2 years experience in a supervisory role within Maintenance Good knowledge of basic electrical, plumbing and carpentry Good understanding of general Health & Safety and fire safety Creativity and confidence to find solutions to everyday challenges Clear understanding of a propertie's key plant equipment and functions A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Senior Maintenance Technician. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Multitasking, Organisation Skills, Attention to Detail, Technical Skills, Customer Focus, Team Work, Communication Skills, Problem Solving

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  • Head Waiter / Waitress
    Head Waiter / Waitress
    hace 12 días
    £16–£20 por hora
    Jornada completa
    London

    Gaucho is looking for an experienced and passionate Senior Waiter to join one of our Gaucho Teams! The ideal Senior Waiter candidate will be hardworking, have a positive attitude and work well within a team. They will be a Gaucho ambassador and be able to upsell all Gaucho products with confidence Benefits and Training for a Gaucho Waiter • 50% off at all Gaucho and M Restaurants, • Referral and Length of Service Bonuses, • Incentive and reward schemes, • Cycle to work schemes RARE Benefits • Industry Apprenticeship Program Opportunities, • Career Development and Training Programs, • Training provided by the Rare L.A.B, • Breakfast and Dinner when working, • 28 paid annual holidays Key Responsibilities of a Senior Waiter • Work with the restaurant team to offer an exceptional Gaucho experience to all our guests through heightened hospitality., • Be the face of Gaucho and demonstrate service excellence while following the Gaucho Cycle of Service and standards., • Strengthen and maintain product knowledge in order to host tables and guide guests with menu choices., • Support and assist the management team to maximize sales revenues by driving covers and average spend per head., • Ensure all guest orders are received and processed professionally and accurately., • Help maintain a clean and organized restaurant at all times and follow all set-up and breakdown procedures. Requirements for a Gaucho Senior Waiter • Demonstrate warmth and empathy towards guests and colleagues, • To always take a positive approach to your own role acting as a role model to all new members of the team, • Work well within a team (be a team player) and a fast-paced environment, • Be approachable and well mannered, • Be professional and respectful at all times, • Have fun

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  • Head Receptionist
    Head Receptionist
    hace 17 días
    £17.5–£17.79 por hora
    Jornada completa
    Richmond

    GAUCHO are looking for an enthusiastic and experienced Head Receptionist to join our GAUCHO Richmond team! The ideal Head Receptionist candidate will be passionate and want to grow within a busy, high end environment. They will demonstrate personality and warmth towards guests and be a Gaucho ambassador. We are looking for someone with previous Head Receptionist experience, and experience managing a team. Benefits and Training • 50% off your food bill at all GAUCHOs., • Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employee wellbeing platform., • Career development and progression., • Staff breakfast and dinner on every shift worked. Key responsibilities of the GAUCHO Head Receptionist • To work with or develop suitable strategies & reservation that optimize restaurant capacity, • To regularly review adherence to all agreed systems and correct where necessary, • Floor plan and section management with recordable history of section allocation, • Allocate tasks to members of the team adjusting according to service requirements, • Collation of guest database through accurate records and database systems, • Staffing Levels managed including costed rotas, holiday management and productivity management. Assist management with Receptionist 1-2-1’s and performance management., • To understand and pro-actively work towards all cover growth targets for the business Requirements for GAUCHO Head Receptionist • Previous experience as a Head/ Senior Receptionist, • Enthusiasm for hospitality, and a fast-paced working environment, • A warm and hospitable personality, • Strong leadership skills

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  • Senior Waiter
    Senior Waiter
    hace 27 días
    Jornada completa
    Richmond

    GAUCHO is looking for an experienced and passionate Senior Waiter to join our GAUCHO Richmond Team! The ideal Senior Waiter candidate will be hardworking, have a positive attitude and work well within a team. They will be a GAUCHO ambassador and be able to upsell all GAUCHO products with confidence. Training and benefits • 50% off your food bill at all GAUCHOs., • Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employee wellbeing platform., • Career development and progression., • Staff breakfast and dinner on every shift Key Responsibilities of a GAUCHO Senior Waiter • Work with the restaurant team to offer an unforgettable GAUCHO experience to all our guests through heightened hospitality., • Be the face of GAUCHO and demonstrate service excellence while following the GAUCHO steps of service and standards., • Strengthen and maintain product knowledge in order to host tables and guide guests with menu choices., • Support and assist the management team to maximise sales revenues by driving covers and average spend per head., • Ensure all guest orders are received and processed professionally and accurately., • Help maintain a clean and organized restaurant at all times and follow all set-up and breakdown procedures. Requirements for a GAUCHO Senior Waiter • Demonstrate warmth, empathy and genuine hospitality towards guests and colleagues, • To always take a positive approach to your own role acting as a role model to all new members of the team, • Work well within a team (be a team player) and a fast-paced environment, • Be approachable and well mannered, • Be professional and respectful at all times, • Have fun and create a warm restaurant atmosphere

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  • Registered General Nurse- sponsorship provided
    Registered General Nurse- sponsorship provided
    hace 1 mes
    £20–£20.5 por hora
    Jornada completa
    Uxbridge

    Registered Nurse with at least one year experience in a similar role Nursing home based in London Available Hours/Pay: • Full Time 36 -48 hours per week., • Long shifts 8am-8pm/8pm-8am, • Pay rate £20- £20.5/hour, • Paid breaks Our qualified nursing team are available 24 hours a day to provide medical and other forms of specialised support. Respecting patients and recognising patient as a unique individual, our nurses provide not just high-quality nursing skills, but truly person-centred care. About the Role: The main responsibilities of this role include: • Providing a high standard of care to people with mental illness and personality disorder, • Promoting the highest standards of clinical nursing throughout the hospital, • Overseeing the day-to-day care of patients and the administration of required medication, • To provide nursing and personal care and promote their abilities., • Planning, implementing, and supervising the provision of quality care, • Maintaining the required medical documentation, • Upholding residents’ rights to privacy, dignity and choice, • At a more senior level, you’ll also need to lead shifts as well as mentoring and supporting student nurses and other members of the team, • Familiarising yourself with, and strictly adhering to, company policy and procedure and Care Inspectorate guidelines Please note we are only accepting candidates with a UK active PIN and right to work in the UK( sponsorship provided for the right candidate) The main requirements for this role are: • *Must be a MENTAL REGISTERED NURSE (current PIN number with NMC and experience in the UK ), • *One year experience is mandatory, • *A genuine desire to work with the elderly, • *The ability to communicate clearly and concisely, along with excellent listening skills, • *The ability to supervise other staff members comfortably and competently, • *Strong clinical assessment and critical thinking skills, • *Ability to remain calm and composed in high-stress situations, • *Excellent communication and interpersonal skills Benefits: • *Competitive salary based on experience and qualifications, • *Preceptorship programme, • *Payment into the pension scheme, • *Paid time off for vacation, • *Continuing education opportunities for professional development, • *Free onsite parking, • *Free meal, • *Support with career development plan, • *Free parking, • *DBS covered All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS) and 2 satisfactory references. If you are a compassionate and skilled Registered Mental Nurse with experience we would like to have you joining our hospital. Apply below

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  • Care Coordinator
    Care Coordinator
    hace 2 meses
    £25000–£26000 anual
    Jornada completa
    London

    JOB OVERVIEW: • To provide leadership to care staff within the service., • To provide care in accordance with current best practices, according to policy and procedures, agreed standards, legislative requirements, and relevant regulations under the direction of the Manager., • To supervise the care delivery within the service., • To maintain skills at a current level, and undertake such training and development as may, from time-to-time, be required to maintain practices as up to date., • This job description should be read in conjunction with the company’s staff handbook, which outlines additional policies and procedures relevant to this role. BASIC SKILLS REQUIREMENTS (including numeracy, literacy,and English-speaking abilities: • Experience in Care Coordinating minimum of 1 year, within a similar environment., • Knowledge of rota planning, ensuring adequate staff on duty with correct skill mix and fair allocation on off duty/annual leave., • Knowledge and understanding of Dols/Mental Capacity Act/Safeguarding., • Preferably NVQ level 2 or similar qualifications., • Good written and oral communication skills including an ability to be sensitive to the needs of clients with mental health issues and an ability to work collaboratively with a wide range of people including Social Workers, practitioners, and other professionals., • Good IT skills including proven experience of using Microsoft Office, particularly Word, Excel, and PowerPoint. PERSONAL ATTRIBUTES: • Listening & responsive skills., • Organised and flexible., • Able to problem solve and to recognise when to refer to senior manager., • Able to manage by example., • Able to delegate and to give clear instructions., • Ability to work under pressure, independently and as a team player., • Approachable & sympathetic., • Observant. MANAGEMENT RESPONSIBILITIES: General responsibilities of the position include: 1. Deploy and supervise team/carer when necessary., 2. Mentor new members of staff., 3. To supervise staff and ensure that all staff contribute to the efficient running of the service., 4. Maintain a smart and tidy appearance and always wear the appropriate clothing whilst on duty., 5. Be responsible for promoting and protecting the welfare of those individuals supported by the service., 6. Attend/Lead training sessions and fire drills, as required., 7. Ensure confidentially and Data Protection is adhered and no matters concerning clients or business operational are not discussed with other clients or outside the office with anyone one else., 8. Observance of Health and Safety requirements, 9. Report any accidents involving either staff or clients., 10. Work in cooperation with members of the multidisciplinary teams to maximise opportunities for service users., 11. Be prepared to do extra or other duties on occasions as requested in line with the job.

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