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Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager. When ERP software sits at the heart of a business, customer service isn’t a function – it’s a promise.

A leading service provider in Greater London is seeking a Contact Manager responsible for overseeing service operations and managing client relationships. This role involves ensuring that services meet contractual agreements while working closely with both internal teams and clients. The ideal candi

We are currently looking for a Remote Service Delivery Manager. You will play a vital role in managing client relationships and driving account growth while maintaining high standards of service delivery and performance metrics. Oversee service delivery against SLAs, analyzing data to resolve issues

Service Delivery Manager – Oracle Cloud. Senior leadership in managed services or live-service environments. Service Delivery / Operations Leadership.

Reporting to the Global Payroll Manager – Payroll, the Enterprise Service Manager (ESM) is a strategic and hands‑on position responsible for the successful planning, designing and execution of global payroll delivery without friction to Vistra clients. Enterprise Service Manager – Global Deliv

As a Service Delivery Manager at Aptitude, you will be the ambassador of our Assure offering, ensuring seamless delivery according to contractual obligations. Your role is crucial in ensuring that SLAs and KPIs are met throughout the contract lifecycle, highlighting the value derived from our servic

Senior Delivery Manager - Government Digital Service - G7. GDS Local is a specialist unit within the Service Transformation Directorate that bridges central and local government digital delivery, ensuring GDS platforms and expertise reach all levels of public service to create seamless citizen exper

An experienced service delivery manager / designer or delivery manager with good knowledge of service delivery. Service Delivery Manager / Technical Platform Owner. The role of the Service Delivery Manager is a critical part of the Digital Forms management team and has the following accountabilities

A renowned retail and service organization is seeking a strategic Service Delivery Manager to oversee the governance and performance of IT service providers. The role involves strong stakeholder engagement and managing service-related issues while building trusted relationships across the organizati

A global management consultancy is seeking a skilled Delivery Service Manager to lead Oracle Finance programmes across the UK. If you’re looking to advance your Oracle delivery career, apply today.

You will combine the operational rigor of a Service Delivery Manager with the strategic foresight of an Engagement Manager to ensure long-term value, high retention, and account growth. Service Delivery Manager (SDM). Oversee the delivery of services against set SLAs, using data from your.

Service Delivery / Customer Support Manager. As our Service Delivery / Customer Support Manager, you'll lead the team that customers rely on when it matters most. An experienced customer service or service operations leader.

As the Ecommerce Service Delivery Manager, you will play a pivotal role delivering and enhancing the digital experience for our customers. Get notified about new Service Project Manager jobs in London Area, United Kingdom. Proven experience in service delivery management, or similar experience in pr

The team is hiring a Service Delivery Manager to oversee the delivery of managed services, ensuring operational excellence, service quality, and customer satisfaction. Known for its customer-first approach, it offers expertise in cloud services, infrastructure, managed services, and cybersecurity. M

As a Service Delivery Manager within our team here at Vanquis, you’ll be at the heart of ensuring our IT services meet the evolving needs of the business—acting as the vital link between our customers and the operational IT teams who deliver for them. Service Management - Ensure IT services cons

As the Service Delivery Manager for Medequip Connect, you will lead on the operational delivery and development of Medequip Connect’s Technology Enabled Care (TEC) Installation, Maintenance, and Response operations within the Sutton area. Join us as our new Service Delivery Manager at Medequip Con

Senior Delivery Manager/ Lead Delivery Manager. A strong emphasis is placed on service delivery excellence, driving continuous improvement through analysis of service call history, trends, and response rates. The National Gallery is seeking a dynamic professional to lead the delivery of a responsive

Main requirements for the successful Service Delivery Manager:. Service Delivery Manager (MSP). What we offer to the successful Service Delivery Manager:.

Reporting to the Head of Infrastructure Operations, this role leads the delivery of security products and associated technology services, ensuring compliance with Amlin Business Services governance, security standards, and operational excellence. Delivery of all security-related products and service

A leading financial service provider is seeking a Service Delivery Manager to enhance IT services across the organization. The ideal candidate will possess robust IT Service Management experience and a strong ability to foster business relationships. This role emphasizes service excellence, risk com

Technical Service Delivery Manager - Government Satellite Communications. We are seeking a Technical Service Manager to take full ownership of UK Government support cases within a secure military satellite communications environment. ITIL certification or understanding of ITIL service processes.

A government digital agency in the UK seeks a Senior Delivery Manager to lead multi-disciplinary teams in delivering high-impact digital transformation programs. This role involves engaging across departments, ensuring timely delivery of services, and fostering an inclusive environment. This positio

Design, implement, and continuously improve service support and delivery processes aligned with ITIL best practices. Support the technical development and delivery of internal secure working environments and handle service transitions. Build, recruit, lead, and motivate a brand-new IT Secure Operati

In this role, you’ll support the Service Manager in overseeing several key functions, including referrals, medical reports, document assessment, laboratory results and general clinical administration. Improve processes to enhance patient experience and service efficiency. If you're passionate abou

A data centre connectivity specialist based in the United Kingdom is seeking a Service Delivery Manager. This role involves managing projects, interfacing with clients and stakeholders, and ensuring timely and high-quality service delivery. The ideal candidate will have proven experience in service

A leading software solutions provider in Greater London seeks a Contact Manager responsible for managing service operations and client relationships. Ideal candidates will have a strong background in Client Services Management, detailed knowledge of ITIL, and excellent communication skills.

We are seeking an experienced Service Delivery Manager (SDM) to own and manage the operational delivery of our Centre of Excellence (CoE) data governance managed services to our customers. Service Delivery & SLA Management: Own the end-to-end delivery of managed services for assigned customer accoun

GDS Local is a specialist unit within the Service Transformation Directorate that bridges central and local government digital delivery, ensuring GDS platforms and expertise reach all levels of public service to create seamless citizen experiences. GDS, DSIT, and local government to support delivery

A leading recruitment agency is seeking a Service Delivery Manager for a telecoms and technology company in the UK. The role involves acting as the key contact for customers, ensuring contractual commitments are met while identifying service improvement opportunities. Candidates should have over 2 y

We are looking for a DV-cleared Service Manager to oversee the delivery of a Cross Domain Service for a UK Government client. Venn Group – Service Manager (DV Cleared) (Intelligence / UKIC). Acting as the main on-site point of contact, you will lead a medium-sized engineering team while ensuring h

A financial wellbeing organization seeks a Senior Delivery Manager to lead the delivery of high-risk digital products aimed at improving financial wellbeing across the UK. The role involves mentoring delivery managers, managing multi-disciplinary teams, and driving the adoption of agile methodologie

Service Delivery Oversight: Manage end-to-end service delivery, ensuring services meet quality standards, performance metrics, and contractual agreements. Service Improvement: Continuously seek opportunities to optimise service delivery processes and resource allocation for improved efficiency. Serv

The postholder will work closely with the wider transformation senior leadership team with a distinct focus on service delivery to ensure our services are high quality, sustainable, commercially sound and consistently excellent for our customers. To support our expanding portfolio and mission to be

We are seeking a Service Delivery Manager for a growing data centre connectivity specialist. Proven experience in a Service Delivery, Project Management, or Technical Delivery role. Identify service delivery risks and proactively implement mitigation strategies.

A well-renowned company in the United Kingdom is searching for a Service Delivery & Performance Manager to join their team. The role involves ensuring the delivery of high-quality IT services, managing performance, and negotiating SLAs. Candidates should have proven experience in IT service delivery

Proven experience in a Service Delivery Manager / Technical Service Manager role within an MSP. Support and mentor technical team members from a service delivery perspectiveProvide clear direction during onboarding and high‑impact service events. Own end-to-end service delivery for assigned manage

Service Delivery / Customer Support Manager. As our Service Delivery / Customer Support Manager, you’ll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager.

Ensuring delivery aligns with client contracts, licensing, and capability boundaries. Strong track record delivering IT and software projects in consulting or services settings. Deep understanding of governance, commercials, and delivery metrics.

As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager.

A leading Nordic IT services provider is hiring a Service Delivery Manager to oversee managed services in the Greater London area. The ideal candidate will have ITIL certification, a minimum of 5 years in service management, and strong client relationship management skills. The role includes daily o

Highlight any non‑delivery and service impacts to Service Program Account Manager and Senior Manager Service Delivery. As the Service Delivery Manager for our partner customer Manchester Airport Group (MAG) you will work in close collaboration with the Service Program Account Manager MAG. Meet wee

The Delivery Manager will have a full understanding of either, or both, Agile and Waterfall delivery methods, and manage change initiatives from start to finish, including co‑ordination of Procurement, and Budget Management. The Delivery Manager (DM) is responsible for successfully delivering IT b

A leading consultancy is seeking a Service Delivery Manager / Technical Platform Owner for a 6-month contract, remote in England. Candidates should have service delivery management experience with a good knowledge of agile and DevOps methodologies. This position offers a chance to significantly impa

As a Service Delivery Manager (SDM) within our Data Platform Managed Services team, you will play a crucial role in ensuring client satisfaction, maintaining service excellence, and driving continuous improvements. You will collaborate closely with teams based in the UK, Bulgaria, and India, working

Experience in service design, with a user-centred and strategic approach to designing and improving digital services – being able to lead and support others in the design of existing and new services and being able to communicate how user centred design helps to meet objectives. Lead the delivery

In this role, you’ll support the Service Manager in overseeing several key functions, including referrals, medical reports, document assessment, laboratory results and general clinical administration. Improve processes to enhance patient experience and service efficiency. If you're passionate abou

We are now looking for a highly capable, service-focused Service Delivery Manager to join our UK IT Operations team and play a key role in ensuring reliable, high-quality IT services across Odevo UK. As a Service Delivery Manager, you will be responsible for overseeing the end-to-end delivery of IT

The postholder will work closely with the wider transformation senior leadership team with a distinct focus on service delivery to ensure our services are high quality, sustainable, commercially sound and consistently excellent for our customers. Programme Manager & Head of Service Delivery. This ro