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We are looking for a Senior Service Designer to join our team and help shape services that make a real difference to people’s lives during times of crisis. As a Senior Service Designer, you will lead the design and improvement of services that support people affected by emergencies and disasters.

Leading in a in a relational, inclusive, and developmental way, as Senior Service Designer you will:. Capacity, with a specific focus on the Fundamental Voices programme and on growing service design practice across a portfolio of projects. In this role, you will combine hands-on service design prac

Specifically, you will mentor the Service Designer and other designers on advanced service blueprinting, systems mapping, and aligning design decisions with operational realities. Experience of working within highly‑regulated consumer services sector (Energy, Telco, Financial Services). You establ

A leading consulting firm is seeking an experienced Senior Service Designer to join a Central Gov Discovery project. The role involves journey mapping, ideation workshops, and service prototypes.

We’re looking for a Senior Service Designer to lead the way in shaping user‑centred, inclusive, and efficient services that meet real needs and deliver real impact. Expertise in designing end‑to‑end service journeys and digital services. Mentor and inspire, supporting Service Designers and f

A global financial services firm is seeking a Senior Service Designer to improve customer experience through strategic service design. This home-based role requires expertise in journey mapping and experience in financial services or regulated sectors.

Experience leading a small team of service designers or working with senior stakeholders to establish service‑design methods. Understand as‑is service design, identify improvement opportunities and analyse pain points within services. Demonstrable service‑design experience and a proven track r

We are seeking an experienced Service Designer to join the team on an inside IR35 contract. Proven experience as a Service Designer in complex, user-centred environments. Strong knowledge of service design methodologies and tools.

Join to apply for the Service Designer role at Covenant Partners Realty. If you are a User Research and Service Design Lead who can bring structure, creativity and clarity to high profile government services, Ncounter would like to hear from you. Ncounter are supporting a large-scale Defence and Pub

As a Service Designer at Triad you will play a significant role in our client assignments, designing end‑to‑end services that align user needs, business goals and technology capabilities to create seamless, impactful experiences. Proven experience in Service Design with a strong portfolio of end

A leading digital consulting firm is seeking a dynamic Service Designer, who will lead impactful service design initiatives and contribute to creating exceptional digital-first experiences. This mid-senior level role involves driving service design engagements, using research to inform design, and m

A leading Governing body in the UK is seeking a Digital Service Designer to drive service design initiatives. You will develop propositions that align with policy intentions, prototype services, and conduct usability testing.

Are you a Service Designer who enjoys shaping complex services that sit across digital, operational and organisational boundaries? We're looking for a mid-senior level Service Designer to join a leading consultancy, supporting a nationally significant, data-led organisation delivering critical servi

Senior Service Designer, CAPACITY. Lead and deliver place‑based change work at Capacity, focusing on the Fundamental Voices programme and growing service design practice across a portfolio of projects. Combine hands‑on service design practice with design leadership.

Identifying, developing, and using best practice and standards to design services consistent with the rest of government. Advocating for users and understanding user needs to design simple, effective, and accessible services. Creating service maps, blueprints, and other concepts.

Service designers take a holistic approach to evaluating our client’s business ecosystem and lead the strategic planning for our client’s services. Articulate goals for the service through artefacts such as service maps, value propositions and service blueprints. You will be an expert at designi

A leading global technology firm in the UK is looking for a Lead Service Designer with over 8 years of experience in service design. Responsibilities include shaping strategy, supporting business growth, and advocating for service design.

Mentor and provide professional direction to Service Designers, Junior Service Designers and Service Acceptance colleagues. Lead and direct service design activity for major programme work, in partnership with the Service Design Lead. As a senior practitioner, you will operate with minimal supervisi

A global consulting firm is seeking a talented Service & UX Designer to join their UK Studio. Ideal candidates will have a strong background in service design methodologies, experience managing projects, and excellent skills in Adobe CC and other design tools. This role involves enhancing customer e

Join our Business Banking team as a Senior Service Designer, where will be responsible for designing end-to-end service journeys that help users achieve their goals. To be successful as a Senior Service Designer, you should have:. Be accountable for producing and maintaining service blueprints, cust

A national prosecuting authority in the UK is seeking a Lead Interaction Designer to shape the design vision for user-centered and accessible services. The role involves managing the design of complex services, ensuring compliance with government standards and developing new design patterns.

Ncounter are supporting a large-scale Defence and Public Safety programme seeking a Service Design Lead with a strong background in user research, creative problem solving and end to end service design. You will guide multidisciplinary teams to create services that are evidence driven, inclusive, an

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Lead Service Designer who will own an end‑to‑end service strategy, lead design efforts from discovery through to execution, and coach other designers in their portfolio. As a Lead S

A leading management consulting firm is seeking multiple remote Service Designers to deliver innovative digital solutions for public sector clients.

You’ll lead service design activities from framing challenges and conducting user research to mapping end‑to‑end journeys and developing holistic service models that meet both user needs and government objectives. With 3‑5 years of experience in service design, you’ll bring expertise in tr

A leading consultancy in the UK seeks experienced Service Designers to deliver impactful projects within the NHS. The ideal candidates will have proven experience in user-centered service design, particularly in public sector environments. Responsibilities include researching user needs, co-designin

And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. You will use end-to-end methods including service blueprinting, swimlane development, and ecosystem mappi

As a Senior Service Designer at Netcompany you will deliver high profile digital products and services for some of the UK's largest companies and Public Sector organisations. You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital servic

At UXReactor, part of Ascendion, Lead Service Designers bridge strategy and execution. Guide Senior Service Designers in documenting workflows, system dependencies, and user interactions. Collaborate with the Principal Service Designer to integrate unit‑level opportunities into enterprise roadmaps

Experience with the GDS / style guide and service design standard. Running workshops, participating in discussions and assisting in the facilitation of the design of the service through collaboration with other professions. Methods is a £100M+ IT Services Consultancy who has partnered with a range

A leading technology innovation firm in Greater London is seeking an experienced Senior Service Designer to deliver high-profile digital products for major companies and public sector organizations. Ideal candidates should have a strong background in service design and agile methodologies.

Demonstrated ability to independently lead complex service design projects from discovery to implementation, with a strong portfolio showcasing your work on digital products and services. You will design interventions that create a cohesive and branded experience, even when services are delivered by

A leading public service organization is seeking a Senior Service Designer for a 6-month contract in Leeds, United Kingdom. Ideal candidates will demonstrate experience in service design and strong stakeholder management skills. The role involves understanding user needs, designing services, and del

You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital services. As a Senior Service Designer at Netcompany you will deliver high profile digital products and services for some of the UK’s largest companies and Public Sector organisat

A leading technology consulting firm in the UK is seeking a Senior Service Designer to develop high-profile digital products for various sectors.

User‑Centred Service Design - Design and prototype end‑to‑end services, ensuring usability, accessibility, and efficiency. Proven experience in Service Design, with a strong portfolio of successful end‑to‑end service improvements. Service Mapping & Blueprints - Develop service maps, bluepr

A Senior Service Designer is responsible for partnering with a wide range of stakeholders to deliver design solutions that meet both user and organisational needs within an agile environment. Plan and manage service design activities for services with complex user journeys and challenging needs. The

Work that matters — influence services used nationwide. This is your chance to use design to change how services work — and make a real difference. Ready to shape services that millions rely on? Our client is a top-tier consultancy on the lookout for a.

Proven record in service design projects, including journey mapping, service blueprinting, and storyboarding. Solid hands‑on experience in roles such as Senior or Lead Service designer or a related field, focusing on end‑to‑end customer experiences Geschichten. We’re looking for an experienc

The ideal candidate will have proven expertise in service design, strong communication skills, and experience in tackling complex service challenges. A leading genomic healthcare organization in Greater London is seeking a Senior Service Designer. Responsibilities include mapping service processes,

As a Senior Service Designer, your role will include:. Researching and documenting current state services and experiences, and prototyping future state services. Senior Service Designer (12‑Month FTC).

Senior Service Designers are expert Service Practitioners able to develop new and novel, service‑centred approaches to highly complex challenges, based on fundamental design and public service principles. Case studies demonstrating the successful application of Service Design to deliver good publi

A leading technology firm is seeking a Senior Service Designer to deliver high-profile digital products for major companies and public sector organizations in the UK. The role involves building stakeholder relationships, analyzing user needs, and creating design concepts that enhance service deliver

Service Designers at V1 work across the full service lifecycle, from discovery through to live. We're looking for a strategicībā, systems‑minded Service Designer to join our growing design capability. You’ll help shape service visions, facilitate workshops, and define the structures, processes

Proven ability to lead service design projects with multiple designers and manage complex design engagements. We are seeking a talented Service & UX Designer to join our UK Studio. You will collaborate closely with our Design, Client Services, and PM leads, as well as our consulting colleagues at NT

You will be working closely alongside a Senior User Researcher, Content Designer, Product Designer, the Head of Service Design, and a wider non-UCD team. I have partnered with one of the most interesting (and complex) organisations I’ve ever worked with – they are looking for a Senior Service De

A recruitment agency is looking for a Senior Service Designer to lead design efforts within the public sector. The role involves mentoring junior designers, ensuring services meet user needs, and documenting design decisions. Key skills required include Service Design experience, Agile methodologies

Beyond CPS, you’ll work with designers across the Criminal Justice System to create joined-up, end-to-end services that deliver real impact for users. At the Crown Prosecution Service (CPS), we design user-centred services that make the criminal justice system easier to use, quicker to deliver, an