Service desk analyst jobs in Rotherham - Page 11Create job alerts

If you’ve also worked in the following roles, we’d also like to hear from you: Tier 2 IT Support Engineer, Second Line Service Desk Analyst, IT Helpdesk Analyst, Technical Support Analyst, Infrastructure Engineer. We have a fantastic new job opportunity for a 2nd Line Technical Support Engineer

Service Desk Analyst (Customer Service Helpdesk)Location: Farnborough Business Park (Office based role)Working pattern: 4 days on / 4 days off shift pattern (Rotating shifts, 7am-7pm / 7pm-7am) Job type: Full time, PermanentCompetitive starting salary - Uncapped overtime options - 20% salary uplift

To keep abreast of technological and market developments and make recommendations to the Service Desk Support Manager/Head of I. Experience of working in a Service Desk environment. To provide 1st & 2nd (when necessary) line support logging via Service Desk application.

You will have experience working on an IT Service Desk, with excellent customer service skills, and you can adapt quickly in a fast-paced environment with conflicting priorities and always keep customer service at the forefront of everything they do. Working within a team of 8 Service Desk Analysts

A leading provider of software solutions is seeking a customer-focused Support Analyst to join the Client Services & Support Team.

A global Edtech leader is seeking a Service Desk Analyst to provide 1st line technical support in Sheffield. The role involves resolving user issues and managing service requests across various channels. Ideal candidates will have strong customer service skills, experience with Microsoft 365, and a

As an IT Service Desk Analyst, you will be responsible for logging, categorising and prioritising IT incidents and service requests, providing first-line technical support and ensuring requests are handled in line with agreed SLAs. Service Desk Analyst - 1st Line Support - York Offices. Previous 1st

IT Service Desk Analyst – Global Law Firm. I’m working with a leading sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team. Legal Services, Law Practice, and Professional Services.

A leading utilities provider in the Sussex area seeks a Service Desk Analyst for a temporary role of 6 months. Strong customer service skills and adaptability are key, along with knowledge in using tools like ServiceNow and Active Directory.

A leading asset management firm is seeking a Service Desk Analyst for their London office. The role ensures high-quality customer service by managing technical support and resolving various IT issues. The ideal candidate has customer service experience, technical problem-solving skills, and a willin

We’re looking for a Service Desk Analyst to join our Professional Services team. At Wanstor, our Service Desk Analysts are the heartbeat of our customer experience — the first voice, the first solution, and the first impression. Logging calls using service desk tools ITIL processes, working with

As Service Desk Analyst (South), you’ll be a key part of our central ICT Service Desk, providing 1st and 2nd line support to colleagues across the entire organisation. However, day‑to‑day, you’ll be very much part of the wider Service Desk team, supporting users nationally and working closel

The role of IT Service Desk Analyst is to provide an outstanding service to colleagues at Forsters, dealing with incidents and requests, escalating as required. Capturing, logging and dealing with calls, emails and self-service actions to the IT Service Desk. Incident resolution may involve desk-sid

Insight Investment are looking for a Senior Service Desk Analyst to join our London office for a 12 month contract. A highly technical, multi-disciplined, desktop-focused role where the team is responsible for escalations from the Service Desk (1st Line Support), Video Conferencing Equipment, Printe

A recruitment agency seeks a Junior Service Desk Analyst for a hybrid role in Sheffield.

A leading asset management firm in London seeks a Service Desk Analyst for a 12-month contract. You will be the first point of contact for technical support, addressing a variety of IT issues while delivering exceptional customer service. The ideal candidate will have strong communication skills, cu

A leading financial services firm is seeking a Senior Service Desk Analyst for a 12-month contract in London. Key skills include knowledge of video conferencing technology and VDI systems, effective communication, and a strong focus on customer service.

The IT Service Desk Analyst will be the first point of contact for providing technical support to the accounts designated users. One of our blue chip clients are looking for a number of Service Desk Analysts to join the team on a long term programme of work. Responsibility for troubleshooting IT rel

Reporting to the Service Desk Manager the Service Desk Analyst is key to the delivery of technical support services to Tes Global. The Service Desk Analyst will work across 1st line interaction with customers managing service requests and incidents through to 3rd line resolution of complex problems

The Junior Service Desk Analyst supports efficient service desk operations while adhering to established IT, security, and corporate standards, and contributes to meeting defined SLAs and KPIs through accurate ticket handling and timely escalation. The Junior Service Desk Analyst provides first line

Appointment to a band 3 IT Service Desk Technician or band 4 IT Service Desk Analyst role depending on experience and skills. Due to internal promotion we have an exciting gateway opportunity for a dynamic individual to join us as an Analyst on our IT Service Desk who provide first line support to N

A leading social landlord in Greater London is seeking a Service Desk Analyst to deliver high-quality ICT support. Successful candidates will possess experience in ICT support, strong customer service skills, and a proactive attitude.

A leading design firm in London is seeking a Lead Service Desk Analyst to ensure high-quality IT support across the practice. This role involves leading a team of Service Desk agents, overseeing day-to-day operations, and supporting major incidents. Join a fast-paced environment focused on user expe

Sysco is recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Service Desk Analyst – Swedish Speaking. Good experience in a Service Desk or similar IT support environment.

A leading technology company based in the UK is seeking a Service Desk Analyst to provide first-level support in a fast-paced environment. Candidates should have strong customer service experience and be familiar with troubleshooting.

We're seeking an experienced Lead Service Desk Analyst to head our technical support operations for our AI cloud infrastructure services. Lead and mentor the service desk team, ensuring rapid response to incidents and service requests. Extensive experience within IT service desk/support roles with e

Are you passionate about delivering a high‑quality user‑centric service? As a Senior Service Desk Analyst, you will lead the Service Desk team, ensuring the smooth and efficient delivery of technical support across the organisation. As the Senior Service Desk Analyst, you’ll be responsible for

Lead Service Desk Analyst at Foster + Partners. Familiarity with ITSM tools such as ServiceNow or FreshService. Lead and support a team of Service Desk agents, driving strong performance and customer experience.

The Service Desk Analyst will be responsible for providing first-line technical support to managed service customers. Experience working in a Service Desk environment, preferably with a Managed Service Provider. Service Desk Analyst – Remote (UK) | Codestone.

Are you passionate about delivering a high‑quality user‑centric service? As a Service Desk Analyst, you will be an essential part of the Service Desk team, ensuring the smooth and efficient delivery of technical support across the organisation. Previous experience in a similar Service Desk or IT

Reporting to the Service Desk Shift Leader the successful Service Desk Analyst willprovide first level customer support and ownership of all incidents and requests. Whether you’ve worked on a service desk, helpdesk, in retail, or any busy customer-facing role, you’ll already have the kind of exp

Technical Service Desk Analyst. Are you looking to develop your career in a busy technical service desk environment where you will support customers, solve problems, and grow your technical skills through continuous learning?. You will work within a collaborative team, contributing to shared goals w

This is a fantastic opportunity for someone with a couple of years' experience of 1st and 2nd line support on an IT Service Desk to become a service desk lead, mentoring one member of the team. Two years plus of working in an IT service desk environment with good technical skills in:. Hardware - des

A leading sports technology firm is seeking a Service Desk Analyst II to provide end-user hardware and software support within a world-class support team. Responsibilities include triaging service requests, maintaining onboarding documentation, and ensuring adherence to best practices in a fast-pace

A leading food distribution company in the UK is seeking a Service Desk Analyst who is fluent in English and French. Candidates should have experience in Service Desk environments and be familiar with ServiceNow and Microsoft Office365. This full-time role involves providing first-level support for

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Service Desk Analyst - French Speaking. Address and resolve non-major incidents and service requests, logging all activity in ServiceNow.

Line Service Desk Analyst - requirements. Line Service Desk Analyst - responsibilities. You'll be joining a talented, dynamic Service Delivery team that is pivotal to the delivery of an excellent service.

A leading recruitment agency is seeking a Service Desk Analyst for a position in Bracknell, England. Candidates should have experience in 1st Line or Service Desk support, knowledge of Windows servers, and familiarity with MS Service Centre support tools.

A local government agency is seeking an experienced ICT Support Analyst to join their ICT Service Desk Team. A strong background in customer service and ICT systems is required.

Logging incidents and service requests in the service management tool.

A recruitment agency is seeking a Service Desk Analyst to join a mission-driven team in Gloucestershire.

A leading ICT service provider is seeking a Service Desk Analyst to provide 1st and 2nd line support for colleagues. Ideal candidates will have experience in customer service and ICT support, a solid understanding of modern technology, and a proactive attitude.

A leading asset management firm in London is seeking a Service Desk Analyst for a 12-month contract. The successful candidate will be the first point of contact for technical support, handling IT issues and ensuring high-quality customer service.

My client is looking for a Service Desk Analyst to work across multiple accounts within a shared service. If you are interested in discussing this Service Desk Analyst role further, please. Experience working in 1st Line or Service Desk support.

The Junior Service Desk Analyst supports efficient service desk operations while adhering to established IT, security, and corporate standards, and contributes to meeting defined SLAs and KPIs through accurate ticket handling and timely escalation. The Junior Service Desk Analyst provides first line

A technical recruitment agency is seeking a Technical Service Desk Analyst in Bromsgrove, offering a hybrid work model with 3 days in the office. Ideal candidates will possess strong communication and problem-solving skills, and preferably relevant experience or certifications in ICT service deliver

A leading tech company in Greater London is seeking a Service Desk Analyst to ensure efficient delivery of technical support across the organization. The successful candidate will engage in resolving service requests, acting as the first point of contact, and following ITIL-aligned procedures.