Skills Development Coordinator
hace 14 días
Stirling
The Post The Skills Development Coordinator plays a central operational role in supporting the delivery, coordination, and sustainability of staff learning, engagement, and employee experience activity across the University. Reporting to the Head of Employee Experience & Development and working closely with colleagues in the Employee Experience & Development team and Human Resources and Organisation Development (HR&OD) function, the postholder will provide a single, resilient point of coordination for the administrative and operational infrastructure that underpins staff development activity. This includes responsibility for maintaining accurate records, coordinating delivery logistics, supporting engagement activity, and ensuring compliance with mandatory learning, accreditation, and audit requirements. The role holder will deliver a high-quality, professional administrative service, acting as a key point of contact for staff development, engagement, and experience-related activity. They will coordinate learning events, engagement initiatives, and staff voice activity, support the accurate creation and maintenance of staff learning records, and ensure that systems, data, and processes are robust, consistent, and fit for purpose. They will work collaboratively with Employee Experience & Development and HR&OD colleagues to ensure that operational processes enable, rather than constrain, strategic activity, and that staff learning and engagement activity is well organised, visible, and accessible. This role requires strong organisational skills, attention to detail, confidence working with systems and data, and the ability to manage multiple priorities in a complex environment. While primarily operational in focus, the role contributes directly to the quality, credibility, and resilience of the University’s staff development and employee experience provision. Description of Duties • Coordinate and administer staff learning, engagement, and development activity across the Employee Experience & Development portfolio, including development programmes, workshops, events, and staff engagement initiatives, • Maintain and manage staff learning and development records, including attendance, completion, and evaluation data, ensuring accuracy and completeness to support mandatory learning, reporting, and audit requirements, • Provide day-to-day operational and administrative support for staff development activity, including cohort administration, scheduling, record keeping, and coordination of supporting documentation and reports, • Support the promotion and visibility of staff development and engagement activity through effective use of digital platforms and communication channels (e.g. SharePoint sites, online resources, internal communications), working to agreed content and engagement plans, • Act as a central point of coordination for learning and engagement activity, liaising with internal contributors and facilitators across the University and supporting engagement with external providers where required, • Administer financial processes associated with staff development and engagement activity, including raising purchase orders, processing invoices, monitoring expenditure, and supporting reconciliation in line with University financial procedures, • Maintain and administer event booking and scheduling systems, including management of bookings, waiting lists, and cancellations. Coordinate room bookings, equipment, catering, AV, and layout requirements to support effective delivery, • Support the preparation and organisation of learning and engagement materials, resources, and supporting documentation, working with colleagues and external partners as required, • Collect, collate, and maintain attendance, feedback, and evaluation data across staff learning, engagement, and experience activity, producing summary information to support reporting and continuous improvement, • Manage and respond to enquiries related to staff learning, engagement, and experience activity, including responsibility for shared inboxes, calendars, and administrative coordination Essential Criteria • Proven experience of working in a fast-paced administrative, coordination, or support role, managing a varied workload and multiple competing priorities to tight deadlines, • Demonstrable ability to deliver a high level of accuracy and attention to detail, particularly when working with data, records, and administrative systems, • Strong working knowledge of Microsoft Excel, including use for tracking, reporting, and maintaining accurate records, • Practical experience of using Microsoft Forms to support data collection, evaluation, or feedback activity, • Experience of working with SharePoint or similar platforms to support document management, online resources, or information sharing, • Confidence using digital systems and corporate platforms to manage information, bookings, records, and communications, • Experience of providing a professional, customer-focused administrative service, including responding to enquiries and acting as a point of contact, • Ability to plan, organise, and prioritise work effectively, responding flexibly to changing demands while maintaining service standards For a full description of duties and essential/desirable criteria please select the 'apply on company website ' button.
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