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Company Description Version 1 are a true global leader in business transformation. For nearly three decades, we have been strategically partnering with customers to go beyond expectations through the power of cutting-edge technology and expert teams. Our deep expertise in cloud, data and AI, application modernisation, and service delivery management has redefined businesses globally, helping shape the future for large public sector organisations and major global, private brands. We put users and user-centric design at the heart of everything we do, enabling our customers to exceed expectations for their customers. Our approach is underpinned by the Version 1 Strength in Balance model a balanced focus across our customers, our people and a strong organisation. This model is guided by core values that are embedded in every aspect of what we do. Our customers need for transformation is our driving force. We enable them to accelerate their journey to their digital future with our deep expertise and innovative approach. Our global technology partners Oracle, Microsoft, AWS, Red Hat, and Snowflake help us tackle any challenge by leveraging a technology-driven approach. Our people unlock our potential. They immerse themselves into the world of our customers to truly understand the unique challenges they face. Our teams, made up of highly skilled, passionate individuals, act with agility and integrity. We continually invest in their development and foster a culture that encourages collaboration and innovation. This is a reflection of our Strength in Balance model, which emphasises a balanced focus on our customers, our people, and a strong organisation. Through our comprehensive range of Managed Service offerings, we take ownership of the tasks that distract Customers from what really matters; driving their business objectives and strategic initiatives. We enable them to save time, and reduce costs and risk, by continually improving your technology estates, ensuring they drive value for their business. Go beyond simply keeping the lights on and embrace the potential of our ASPIRE Managed Services that place AI, continuous improvement and business innovation at the heart of everything we do. From operational maintenance through to optimisation, we are trusted managed service experts with a sustainable, value-led approach and a wealth of industry sector expertise and experience. Job Description Onsite role, Belfast, UK Full time position - 12-hour shifts with digital handovers to next shift. Routine is four shifts of days, four off, four of nights, four off, then repeat. Early shift: GMT 08:00hrs to 20:00hrs. Late shift: GMT 20:00hrs to 08:00hrs. Early shifts in the local office. Late shifts work from home. Shift Allowance -10% on top of base salary Department: ASPIRE Managed Services Practice: Services Reliability Group Vetting Requirements: SC Clearance/CTC Clearance level is mandatory. Role Summary Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. Its a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best experience to our customers. We are seeking an experienced and results-driven Level 1/Level 2 IT Service Desk Analyst As an IT Service Desk Analyst, you are the first point of contact for technical support within the organization. Your role is to provide timely and professional assistance to resolve IT-related issues, helping your colleagues and our customers stay productive and meet their objectives. You take pride in delivering excellent customer service, applying your technical expertise, and ensuring a reliable IT infrastructure. Whether handling first-level queries or escalating more complex challenges or performing maintenance activities, you are committed to maintaining a smooth and efficient IT environment. The successful candidate will play a critical role in managing and resolving complex technical issues within our Azure, AWS, Microsoft Office, and Windows service environments. This role demands a strong understanding of cloud technologies, exceptional problem-solving skills, and the ability to provide exceptional support to our clients. SC Clearance/CTC Clearance level is mandatory for this role. Key Responsibilities: Serve as the first point of contact for technical support via phone, email, or chat. Log and manage incidents, service requests, and queries in the ticketing system. Perform initial triage, diagnosis and troubleshooting for IT issues, including hardware, software, and network problems. Escalate unresolved issues to higher support levels or specialized teams as needed. Provide support for user account management, such as password resets and access requests. Ensure timely resolution of incidents in line with Service Level Agreements (SLAs). Maintain accurate documentation of incidents, resolutions, and troubleshooting steps. Contribute to the development and maintenance of the IT knowledge base. Deliver excellent customer service and build strong relationships with end-users. Monitor system performance and identify potential issues proactively. Collaborate with other IT teams to address complex or recurring problems. Participate in IT projects, such as system upgrades or deployments, when required. Conduct routine health checks of systems, applications, and networks to ensure optimal performance. Perform scheduled maintenance, such as software updates, patch installations, and backups. Monitor and manage system alerts to address potential issues before they escalate. Review and refine service desk documentation and processes regularly for efficiency and accuracy. Test business continuity measures, including disaster recovery plans, to ensure readiness. Collaborate with other IT team members to ensure timely resolution of issues and continuous improvement of service delivery. Participate in ongoing training and development to stay current with IT trends and technologies. Flexibility to work in a rotating shift pattern, including nights, weekends, and holidays. Qualifications Skills, Education & Qualifications: Minimum of 2-5 years of experience in IT support Experience in a service desk support role. Strong understanding of IT infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices; ITIL v4 certification preferred. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to delivering high-quality support. Strategic thinking and decision-making. Ability to manage multiple priorities and meet deadlines. Adaptability to evolving technologies and processes. Strong analytical and reporting skills. Proficiency in Microsoft Office 365 Support. Knowledge of AWS and Azure fundamentals. Proficiency in Active Directory and Group Policy Support Technical proficiency in Windows Server and Linux (preferable) operating systems. Additional Information At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability. One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat. Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth.

Company Description Version 1 are a true global leader in business transformation. For nearly three decades, we have been strategically partnering with customers to go beyond expectations through the power of cutting-edge technology and expert teams. Our deep expertise in cloud, data and AI, application modernisation, and service delivery management has redefined businesses globally, helping shape the future for large public sector organisations and major global, private brands. We put users and user-centric design at the heart of everything we do, enabling our customers to exceed expectations for their customers. Our approach is underpinned by the Version 1 Strength in Balance model a balanced focus across our customers, our people and a strong organisation. This model is guided by core values that are embedded in every aspect of what we do. Our customers need for transformation is our driving force. We enable them to accelerate their journey to their digital future with our deep expertise and innovative approach. Our global technology partners Oracle, Microsoft, AWS, Red Hat, and Snowflake help us tackle any challenge by leveraging a technology-driven approach. Our people unlock our potential. They immerse themselves into the world of our customers to truly understand the unique challenges they face. Our teams, made up of highly skilled, passionate individuals, act with agility and integrity. We continually invest in their development and foster a culture that encourages collaboration and innovation. This is a reflection of our Strength in Balance model, which emphasises a balanced focus on our customers, our people, and a strong organisation. Through our comprehensive range of Managed Service offerings, we take ownership of the tasks that distract Customers from what really matters; driving their business objectives and strategic initiatives. We enable them to save time, and reduce costs and risk, by continually improving your technology estates, ensuring they drive value for their business. Go beyond simply keeping the lights on and embrace the potential of our ASPIRE Managed Services that place AI, continuous improvement and business innovation at the heart of everything we do. From operational maintenance through to optimisation, we are trusted managed service experts with a sustainable, value-led approach and a wealth of industry sector expertise and experience. Job Description We are seeking an experienced and results-driven Vulnerability & Security Compliance Lead who plays a critical role in ensuring the security and reliability of our customers IT infrastructure. This role is responsible for leading efforts to identify, assess, and mitigate vulnerabilities, ensuring systems and applications are updated with the latest patches and compliance requirements. The role combines technical expertise, process leadership, and strategic planning to maintain strong security hygiene and safeguard our customers technology assets from potential threats. As this is a leadership role, you will ensure the service desk team leader and their analysts have the suitable tools, schedules and skills to perform the routine maintenance activities. The role will also look to support the development of the wider security operations capability under continual improvement. Key Responsibilities: Develop and execute a comprehensive patch management strategy across all IT systems and applications. Coordinate and implement regular patching cycles while minimizing downtime and disruption to business operations. Coordinate the testing of patches prior to deployment to validate functionality and compatibility. Utilize vulnerability scanning tools to identify weaknesses in the IT environment. Analyze and prioritize vulnerabilities based on risk impact and business-criticality. Oversee and enforce best practice for security hygiene; access reviews, vulnerability assessment, key rotation, etc Collaborate with internal teams to remediate identified vulnerabilities in a timely and efficient manner. Ensure compliance with regulatory requirements, internal policies, and industry standards related to patching and vulnerability management Generate reports on vulnerability status, patching progress, and key metrics for senior leadership and audit purposes. Act as a point of expertise for patching and vulnerability management within the organization. Work closely with cross-functional teams, including IT Operations, Security, and Application teams, to align patching and remediation activities with business objectives. Identify inefficiencies in processes and workflows, recommending and implementing improvements to enhance service quality. Collaborate with third-party vendors for tools and solutions, ensuring optimal performance and cost-effectiveness. Perform and maintain risk assessments, gap analysis, and risk register(s). Supporting external assessments. Supporting security Incident responses. Supporting the development of security policies and procedures. Qualifications Skills, Education & Qualifications: Proven experience in IT patch management, vulnerability assessment, or IT security. Familiarity with security hygiene/compliance standards. Strong understanding of operating systems (Windows, Linux, etc.), applications, and network security principles. Proficiency in vulnerability scanning and patch deployment tools (e.g., Qualys, Tenable, SCCM, WSUS, SCOM, Manage Engine, SolarWinds, Linux distributions (Ubuntu, CentOS, RedHat etc), Ansible, AWS Patch Manager/Azure Update Manager. Proficiency in command line interface. Proficiency in Security and Vulnerability tools (e.g., Microsoft Defender for Endpoint, AlertLogic, Web Application Scanning, Tripwire, Tenable Nessus). Strong problem-solving, analytical, reporting and organizational skills. Experience or understanding of of security compliance frameworks; ISO27001, NIST, SOC2, Cyber Essentials, etc. Relevant certifications (e.g., CISSP, CISM, CompTIA Security+, or similar) are highly desirable. Detail-oriented with a proactive approach to problem-solving. Ability to prioritize tasks effectively in a fast-paced and dynamic environment. Committed to driving continuous improvement in cybersecurity processes and practices. Experience with ITSM tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to delivering high-quality service. Strategic thinking and decision-making. Ability to manage multiple priorities and meet deadlines. Adaptability to evolving technologies, processes and security guidances. Excellent communication and stakeholder management skills. Additional Information At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability. One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat. Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth.

Head of Major Incident & Incident Management Office based Belfast Competitive salary Were looking for an outstanding Head of Major Incident & Incident Management to join our Belfast Command Hub. As part of our growing centre of expertise for technology operations, this role goes far beyond traditional operational leadership. This is a rare opportunity to shape the future of how Major Incident and Incident Management operates across a large scale, complex technology environment. Youll have the platform, sponsorship, and authority to define the strategy, drive automation and AI adoption, and build a truly best in class capability. If youre someone who thrives on improving service stability, reshaping processes, and leading high performing teams through transformation, this is a role where you can make a real, measurable impact. Youll not just run the function you will evolve it, embedding a modern, proactive, data driven approach that strengthens resilience across the organisation. Join us, and youll help build something exceptional. This is your opportunity to leave a legacy, elevate operational performance, and create a Major Incident capability that sets a new standard for excellence. At Capita, we live by our values: Customer First, Always; ? Fearless Innovation; ? Achieve Together; Everyone is Valued. These guide how we work, collaborate, and deliver exceptional results. Role Purpose The Head of Major Incident & Incident Management is responsible for the strategic leadership, governance, and continual improvement of Major Incident and Incident Management across Technology Operations. The role ensures delivery of an ITIL-aligned framework supported by automation, strong governance, and effective communication. The postholder leads a specialist team, acts as the organisational subject matter expert, and plays a key role in reducing incident volumes and improving service stability. Job title: Head of Major Incident & Incident Management Job Description: Essential Skills & Experience: Proven experience leading a Major Incident Management function, including coordination of high-impact incidents. Strong understanding of ITIL best practice with experience improving incident processes. Technical and operational awareness enabling effective partnership with engineering, infrastructure, and service teams. Demonstrable experience using automation or AI to enhance operational efficiency. Expert-level experience with ServiceNow to reduce incident volumes and improve service quality. Experience delivering data-driven operational insights, dashboards, and analysis to improve service stability. Proven experience working within complex, matrix-managed environments. Experience managing and developing teams within large-scale IT or customer-facing environments. You Will Also Have: Ability to deliver confident, clear communication during high-pressure incidents. Leadership presence that supports team motivation and cohesion. Ability to influence and align diverse stakeholders across organisational boundaries. A collaborative approach that encourages cross-functional teamwork. A continuous improvement mindset focused on service quality and operational excellence. Ability to build trusted relationships and maintain credibility at all levels. Additional Information Demonstrate strong relationship management. Support ITIL-aligned service delivery. Encourage a collaborative, innovative team culture. Key Responsibilities Leadership & Governance Lead and develop a team of Major Incident Managers and Incident Managers to ensure consistent, high-quality service restoration. Own and govern Major Incident and Incident Management processes aligned to ITIL best practice. Provide leadership across a matrix-managed environment. Act as the organisational SME for Major Incident and Incident Management. Establish and embed a Centre of Excellence within the Technology Delivery Command Hub. Operational Excellence Lead the end-to-end management of major incidents with clear, accurate communication at executive level. Chair technical bridges and oversee management escalations during critical incidents. Ensure consistent execution of defined roles, responsibilities, and operational standards. Automation, AI & Service Improvement Drive automation and AI adoption to improve efficiency and reduce manual activity. Utilise ServiceNow capabilities to reduce incident volumes and improve routing accuracy. Promote continual service improvement through data insights and trend analysis. Work with Problem Management and technical teams to reduce repeat incidents and strengthen resilience. Collaboration & Stakeholder Engagement Partner with Problem Management to ensure strong RCA quality and action follow-through. Build collaborative relationships across technology and business teams. Influence teams and senior leaders to embed improved ways of working. Reporting & Insights Lead the production of operational reporting, including incident summaries, KPIs, and trend analysis. Provide clear, actionable data to senior stakeholders. Ensure accuracy and compliance of ServiceNow records. How this role aligns to our Values Customer First, Always You prioritise the needs of customers and internal stakeholders, ensuring that incident responses and service restoration activities protect our customers and their experience. Fearless Innovation You identify and implement new approaches, technologies, and automation that improve operational efficiency and strengthen incident management capability. Achieve Together You collaborate across Technology Operations, Technology Delivery, and wider business teams to drive service stability and shared accountability. Everyone is Valued You create an inclusive environment where all team members feel supported, respected, and able to contribute to continual improvement and service excellence. Join Capita Where Innovation Meets Opportunity Capita is a dynamic leader in consulting and digital services, helping some of the UKs most recognized organizations transform and thrive. We use cutting-edge technology and fearless innovation to create smarter, more efficient solutions that make a real difference. Our work spans diverse sectorsgovernment, healthcare, education, and financeoffering you the chance to contribute to projects that impact millions of lives. At Capita, youll be part of a collaborative, forward-thinking team that values creativity, growth, and inclusion. Were committed to your development and success, providing opportunities to learn, progress, and shape better outcomes for customers and communities. If youre ready to make an impact and grow your career, Capita is the place for you. Check out our website Whats in it for you? Office based Belfast Competitive Salary 23 days holiday , rising to 27 (pro rata) plus the option to buy more after qualifying period ?? Paid volunteering day with a charity of your choice Generous family leave policies including 15 weeks fully paid maternity, adoption, and shared parental leave ? ? Cycle2Work scheme , pension, life assurance, and more Customer first, always? Fearless innovation? Achieve together Everyone is valued What we hope youll do next: Choose Apply now to fill out our short application, so that we can find out more about you. We are committed to building a workforce that reflects the diversity of the communities we serve. As part of our strategic goals, we are focused on accelerating gender and ethnic representation in leadership roles. We warmly encourage applications from women and individuals from Black, Asian, and other ethnic minority backgrounds. Were an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. Were committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if youd like to discuss other changes or support you might need going forward, please email and well get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Location: Belfast , United Kingdom Time Type: Full time Contract Type: Permanent

Summary Job Reference: VR Job Title: IT Service Desk Agent Salary: circa 35k pa Location: Belfast, City Centre Contract: Temporary, full-time, 12+ weeks (possibility for ongoing extensions/move to perm) - to start ASAP *Thurs to Mon, 1pm to 10pm (work from home outside of business hours, in office during busines hours) Overview This is a fantastic opportunity to join a growing global Managed Service Provider (MSP) as they expand their Belfast operations. With exciting growth plans underway, this temporary role offers an excellent chance to get your foot in the door with a forward-thinking organisation that provides real opportunities for career progression and technical development. We are recruiting an IT Service Desk Agent for a 24/7 helpdesk on a Thurs-Mon 1pm to 10pm shift, WFH Sat/Sun and later half of shift on Thurs/Fri/Mon. You'll be resolving tickets from business professionals within the financial sector regarding IT Support queries, resolving at first point of contact, or working through a ticket queue. This is a large organisation with plans to expand, so there could be the possibility of extension or promotion down the line. Requirements Strong technical help desk experience, with good customer service Essential - Strong IT support knowledge - Windows, SharePoint, Teams, Emails, Exhange, User access etc MSP experience would be great to have Experience raising and resolving tickets Experience providing wide range of IT support - laptops/printers/WiFi/Windows/Email/SharePoint etc What you'll do as an IT Service Desk Agent Pick up and resolve tickets - providing technical support to end users including product users/business representatives - all issues fairly complex across Windows/SharePoint/Emails/Exchange etc Work at a fast pace to ensure issues resolved efficiently and effectively Collaborate with the wider team to ensure an excellent IT Support service Be proactive in learning and developing new technologies Adhere to company policies and procedures with particular attention to Cyber Security. Exposure to hardware/software support, network troubleshooting, WiFi, Windows, SharePoint, Intune, ServiceNow etc For further information on this IT Service Desk Agent role, or any other IT job in Northern Ireland, apply via the link or contact JP Rooney at VANRATH for a confidential chat today. Skills: IT Support Intune SharePoint ServiceNow Windows WiFi Benefits: Work From Home

Summary Job Reference: VR Job Title: IT Engineer Salary: circa 40k+ Location: Belfast, City Centre Contract: Temporary contract, full-time, opportunity to secure permanent positions *Mon to Fri, 2pm to 11pm (work from home outside of business hours, in office during business hours Overview This is a fantastic opportunity for an IT Engineer to join a growing global Managed Service Provider (MSP) as they expand their Belfast operations. With exciting growth plans underway, this role offers an excellent chance to get your foot in the door with a forward-thinking organisation that provides real opportunities for career progression and technical development. Requirements MSP experience Strong IT Support experience M365 expertise Strong end user troubleshooting skills Ability to drive proactive improvements Support requests will typically involve complex IT issues, including: Strong end user troubleshooting skills Windows OS Microsoft SharePoint Microsoft Teams Email systems Wi-Fi and network troubleshooting The role will also involve: Proactive improvements for Security policies Patching Implementing improvements that drive down overall ticket volumes For further information on this IT Engineer role, or any other IT job in Northern Ireland, apply via the link or contact JP Rooney at VANRATH for a confidential chat today. Skills: IT Support Intune SharePoint ServiceNow Windows WiFi Benefits: Work From Home

ServiceNow Solution Architect - Fully Remote - 3 months rolling - £600-£700 per day outside ir35 My client is a global leading consultancy. They are on the hunt for a ServiceNow Solution Architect to join a central government client of theirs. They require someone with previous experience working within central government. Key Responsibilities: • Design end-to-end ServiceNow solutions aligned to busine...

A leading technology solutions provider in Belfast is seeking a motivated Junior ServiceNow Developer. This entry-level role involves assisting in the development and configuration of ServiceNow modules, collaborating with senior developers, and maintaining platform security. Candidates should have

A leading technology solutions provider in Northern Ireland is seeking a ServiceNow System Administrator to manage and maintain their ServiceNow platform.

A leading recruitment firm in Belfast seeks an experienced ServiceNow Lead Architect to own the architectural design, implementation, and governance of the ServiceNow platform.

Support the underpinning ServiceNow platforms, and the implementation of ServiceNow workflows, business rules, UI policies, and client scripts. We are seeking a motivated and detail‑oriented Junior ServiceNow Developer to join our growing ServiceNow team within Enterprise Health Service. This role

ServiceNow System Administrator certification (required). Configure ServiceNow modules, applications, and workflows based on business needs. Manage service requests, incidents, and changes related to the ServiceNow instance.

Working with ServiceNow ITBM, ADO. ServiceNow SAMPro functionality. ServiceNow SAMPro in the last year.

We’re partnered with a global ServiceNow Consultancy who are continuing to grow over the next 12-18 months, and are looking for an experienced ServiceNow Engagement Manager to lead high-impact digital transformation initiatives. As a ServiceNow Engagement Manager, you must have the following exper

You will join a strategic initiative focused on designing and scaling next-generation managed services offerings, with a strong emphasis on AI-enabled ITSM and intelligent business operations.The project is centered on shaping a market-ready service offering – defining how AI transforms service ma

To include project planning, implementation consulting, tracking the statement of work, resource allocation, escalation management, while acting as a single point of contact for the ServiceNow implementation project. Certified ServiceNow Implementation Specialist (CIS) in one module and/or Certified

A leading ServiceNow Elite partner is seeking a UK Sales Leader to drive revenue growth, market expansion, and strategic alignment with ServiceNow across the UK. Define and execute UK go-to-market strategy aligned to ServiceNow workflows. Build executive relationships with enterprise clients and Ser

A ServiceNow commercial expert with deep knowledge of the ServiceNow product suite including CMDB, ITSM, ITOM, and other core modules with the ability to clearly articulate their business value to C-level stakeholders. The Low-Code Platforms practice works as a global organization as part of the Sof

ServiceNow Architect Salary: £90,000 - £100,000 + Bens, Perks, Healthcare options, Pension Location: Manchester (UK wide 2-3days onsite)About the RoleWe're seeking an experienced ServiceNow Architect who is passionate about designing scalable, high-quality solutions that improve business processe

ITSM, ITOM, and custom ServiceNow applications. You’ll take ownership of the technical direction, design, and delivery of ServiceNow solutions. Act as the primary technical authority on ServiceNow development.

Are you an experienced ServiceNow solution sales specialist who has an understanding of the ServiceNow Platform?. We are expanding our team and looking for a ServiceNow Solution Sales Specialist to help with the go to market and sales growth for our Elite ServiceNow Practice that sits within Sopra S

A leading UK technology solutions provider is seeking a ServiceNow Solutions Consultant to lead technical pre-sales activities and assist organizations in leveraging the ServiceNow platform. Ideal candidates will have strong experience in ServiceNow solutions, exceptional communication skills, and c

You’ll be the go-to lead authority for ServiceNow architecture, working closely with stakeholders to design, implement, and optimise enterprise-scale ServiceNow solutions that deliver measurable business value. Lead the design and architecture of ServiceNow solutions across ITSM, ITOM. Stay curren

A leading consultancy firm in the UK is seeking a Lead / Managing ServiceNow HR Consultant to oversee complex HR transformations. This role requires strong expertise in delivering ServiceNow HR solutions and the ability to lead workshops with stakeholders.

In this dynamic role, you will lead workshops, document requirements, and enhance operational efficiencies using the ServiceNow platform.

A leading technology services provider in the UK is looking for a Technical Consultant to design and implement high-quality ServiceNow solutions. Candidates should possess significant experience in the ServiceNow ecosystem and knowledge of web technologies.

In this role, you will lead business analysis efforts for ServiceNow implementations and collaborate closely with stakeholders to gather requirements and ensure successful project delivery. Ideal candidates will have over 5 years of experience, a solid understanding of ServiceNow, and excellent stak

Provide ServiceNow Subject Matter Expertise, advising and guidance to business stakeholders on business practices and approaches regarding ServiceNow use and its functionality. Certified ServiceNow Implementation (CIS) in 2 or more applications. Understanding of ServiceNow development practices and

A leading consulting firm in the United Kingdom is seeking an experienced Change Manager to lead transitions from legacy IT systems to ServiceNow. The ideal candidate has proven experience in transformations onto ServiceNow and strong stakeholder engagement skills. This role requires excellent commu

A global IT services provider in the United Kingdom is seeking an experienced professional to lead the design and scaling of their AI-enabled ITSM and business operations services.This role will shape market strategies and pricing models, collaborate with internal teams to align service offerings, a

We are looking for an enthusiastic and skilled ServiceNow Technical Lead to join our team and play a critical role in leading the design, delivery, and continuous improvement of our ServiceNow platform supporting our GEO and LEO satellite services. With a strong technical background on ServiceNow Pl

We are seeking an experienced ServiceNow Business Process Consultant to lead the design and requirements definition for a ServiceNow Source-to-Pay (S2P) implementation, with additional scope covering Finance Case Management (FCM). ServiceNow Business Process Consultant (S2P / FCM). Lead end-to-end p

Strong experience with ServiceNow and Agile methodologies is essential, alongside the ability to mentor and develop team members.

The ideal candidate will have over 2 years of experience with ServiceNow and exceptional consultative skills. A technology consulting firm in the UK is seeking a Senior Technical Consultant to develop and implement technical solutions on the ServiceNow platform.

Application Lead – ServiceNow CMDB/CSDM. We're looking for an experienced ServiceNow Application Lead to own the strategy, development, and governance of our CMDB and CSDM module. You'll be the go-to subject matter expert within our ServiceNow platform team — shaping how configuration data is st

A leading ServiceNow partner is seeking an experienced Engagement Manager for an initial 3-month period to drive project delivery. The ideal candidate has over 3 years of project management experience, implements ServiceNow, and holds relevant certifications.

To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third‑party service. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8

A telecom solutions provider in the United Kingdom is seeking a professional to design and architect end-to-end CSM solutions tailored for telecom wholesale clients.Responsibilities include crafting data models, ensuring data consistency across systems, implementing integrations with TMF Open APIs,

To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. ServiceNow is an equal opportunity employer. All employment is contingent upon ServiceNow obtaining any export license or oth

A leading technology consulting firm in the United Kingdom is looking for an experienced ServiceNow Business Process Consultant to lead the design and requirements for a Source-to-Pay implementation. Required qualifications include robust experience in ServiceNow, procurement, and finance processes.

A global IT service provider is seeking a ServiceNow Specialist to enhance its platform and support IT service delivery. The ideal candidate will have several years of experience with ServiceNow, strong knowledge of JavaScript and ITIL processes.

Ideal candidates will have experience with ServiceNow development and a keen problem-solving approach. A leading global technology firm is seeking a ServiceNow Developer in the United Kingdom to enhance customer platforms. This role involves project work and collaboration with technology teams to im

A leading technology firm in the UK is seeking an experienced ServiceNow Solution Sales Specialist to drive sales growth in their Elite ServiceNow Practice. Ideal candidates will have a solid background in ServiceNow sales and strong communication skills.

Lead the business analysis function for ServiceNow projects, including ITSM, ITOM, HRSD or other ServiceNow modules. In this role, you will lead business analysis efforts for ServiceNow implementations, working closely with stakeholders to gather requirements, design solutions and ensure successful

A global IT services firm is seeking a Solution Architect to advise on implementing ServiceNow solutions.

A global consulting powerhouse based in the UK is seeking a Senior Manager – ServiceNow Technical Architect. The successful candidate will lead technical architecture on major ServiceNow implementations and drive strategy across complex landscapes.

The ideal candidate brings deep technical expertise, strong leadership skills, and hands-on experience with both locally hosted and cloud-based ServiceNow environments. ServiceNow platform design, strategy, and roadmap. Design and implement scalable, secure ServiceNow solutions across enterprise env