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Store Manager – Ashford Designer Outlet We’re looking for an experienced Store or Assistant Manager to take the lead at a thriving outlet store in Ashford. This is an exciting opportunity to manage a high-profile location, driving both commercial performance and an exceptional customer experience within a premium retail environment. As Store Manager, you’ll be the face of the business in-store — leading from the front, inspiring your team, and ensuring every client interaction reflects the high standards of service expected in luxury retail. What you’ll be doing: • Driving sales performance, building strong client relationships, and exceeding targets., • Leading, motivating, and developing your team to deliver excellence on the shop floor., • Using CRM and customer insights to create personalised, memorable experiences., • Maintaining high standards of VM, stock control, and operational excellence., • Acting as a role model for clienteling, service, and brand values., • Creating a culture of accountability, growth, and commercial focus. What we’re looking for: • Proven management experience in premium retail that really understand how to deliver great customer experiences., • A natural leader who thrives on coaching, motivating, and getting the best out of people., • Strong commercial acumen with a track record of exceeding sales and KPIs., • Confident in clienteling and delivering a seamless customer journey., • Detail-oriented, organised, and proactive in problem-solving. What’s on offer: • Competitive salary with bonus potential., • Generous staff discount and access to exclusive sample sales., • Health & wellbeing resources, plus retail discounts via Retail Trust., • Ongoing career development within a growing, global retail brand. This is a fantastic chance to step into a leadership role with a premium fashion retailer and make a big impact at one of the UK’s most dynamic outlet destinations.