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CRM Manager Henderson Foodservice Attractive Salary, Benefits, Car Allowance & Bonus 36.5 Hour week (Hybrid) Newtownabbey Who are we At Henderson Group, we are proud to be Northern Irelands leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024. We're a family-owned team that cares about our people and the community in which we live. Our leaders care about employees and our employees succeed together and celebrate the success of others. We are interested in your aspirations, interests and skills and we strive to support and inspire you to do well. A look into the role Henderson Food Service is the leading supplier to the food service industry in Ireland. With over 5,500+ customers including hotels, restaurants, pubs, education, bakery, wholesale, cafés, workplace catering, and travel & leisure. Following another year of record growth, our team continue to exceed targets and deliver sales across N.I. and R.O.I last year. Our team will offer you a positive and supportive environment to enjoy success within our market leading brand. We achieved gold accreditation against the Investors in People standard framework in 2020 in recognition of people management excellence and our commitment to investment in people. The Purpose of the role: The successful candidate will play a key role in a growing team who are achieving national recognition for their digital and data focused work. This role is responsible for developing and executing a comprehensive CRM strategy that drives customer engagement, loyalty, and revenue growth across all customer touchpoints. You will drive the evolution of customer data, establishing new processes to capture and use customer data more effectively, integrating the CRM into the broader ecosystem of platforms in the business, monitoring data quality and providing support and training where needed. Working as CRM Manager you will: Partner with Product, Sales, E-Commerce, and Marketing to maximise CRM and customer data impact. Define and deliver CRM strategies to boost engagement, retention, and loyalty (online and offline). Foster a strong CRM culture, advocating value, demonstrating impact, and removing blockers. Review the existing CRM software and how it delivers against business objectives and functional requirements. Act as the CRM data expert, evolving practices in line with best standards. Manage and optimise CRM tools to drive personalised, insights-led campaigns. Analyse customer behaviour to influence engagement. Curate the right customer data in our CRM, with the correct quality, structure, permissions and segmentations to effectively engage customers in line with data protection regulations (including GDPR). Create and map new processes to integrate the CRMs data flow across the business, including ERP, E-commerce and e-marketing platforms. Track, measure, and report on CRM campaign performance and usage, including both end-user and management/C-suite focused insights. Support the broader marketing team and undertake other related duties as required. Skills for Success Joining us as CRM Manager the minimum criteria youll need is: A minimum of 5 GCSEs (or equivalent qualifications), including English and Mathematics. Strong working experience or training on a range of CRM software tools and platforms Hands-on experience managing customer data within CRM platforms, with a talent for turning insights into impactful customer strategies. Deep understanding of customer lifecycle management and how to enhance engagement at every stage. Skilled in building effective customer segmentation strategies that drive targeted communications. Experienced in project management, with the ability to deliver results on time and to a high standard. Ability to work effectively across departments and collaborate with multiple stakeholders. Solid knowledge of GDPR and data protection, with a practical understanding of how to apply these principles in a business context. Full Valid UK/EU Driving License with access to your own vehicle The Attributes youll need include: Excellent attention to detail and problem-solving skills Process driven Sound technical understanding of CRM systems and processes Strong communication skills with both technical and non-technical people Comfortable with using insight and data to inform their work. Strong communication skills. It is Desirable if you have: A third-level qualification or a relevant professional certification aligned with the role. Experience working within a B2B (business-to-business) environment. Hands-on use of Customer Data Platforms (CDPs) in combination with a CRM system. Skilled in digital analytics (e.g. Google Analytics). Practical experience conducting A/B testing Familiarity with marketing automation platforms and personalisation strategies. Experience collaborating with e-commerce and/or marketing teams. Ability to deliver user training and support. Experience managing relationships with third-party vendors or service providers. Understanding of the Foodservice industry. Are we right for you? As part of this role, it will be important that you feel aligned with the values that we live and work by. Ambition We always strive to be better. We seek new challenges and look for ways to do things better. Customer First We provide exceptional service. We put customers at the heart of everything and support our communities. Teamwork We succeed together. We help colleagues to succeed, and we share our knowledge and skills. Integrity We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity. The Reward The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. In the last year Henderson group staff and retail stores raised over £1 million for charity partners. You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success. Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people. Benefits include market competitive salary, car allowance, bonus, contributory pension scheme, healthcare, life assurance, employee assistance programme, social club, Reward Gateway Employee Recognition & Discount Scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more. This is a full-time position working 36.5 hours per week. Working hours will be 8:45am-4:45pm Monday to Thursday and 8:45am-3:45pm Friday. Hybrid and flexible working arrangement available. If you'd like to speak with us before making your application, our Talent Acquisition Specialist - Joanne McClellandwould be happy to have a confidential chat with you about the role on offer - email to get in touch. *Applicants should note that we reserve the right to apply the desirable criteria if required at shortlisting stage Completed applications must be submitted online by midnight Wednesday 14th January 2026 We are an equal opportunities employer.

Location: Belfast (Office-based at least 4 days per week) Reporting to: Sales Director UKI and MEA Are you an experienced Sales professional with proven experience in leading Account Executives and Inside Sales teams to meet revenue targets whilst ensuring exceptional customer service standards and driving continuous improvement in sales processes? With responsibility for operational management, coaching and development of the team, you will also act as the bridge between strategic direction from senior management and day-to-day operational excellence, whilst maintaining direct customer relationships to support the team and understand market dynamics. What You’ll Do • Provide team management and leadership to foster a collaborative, positive team culture focused on customer success and revenue growth., • Ensure growth and development of team members through ongoing sales coaching and skills development, identifying needs and progressing development actions, sharing best practice and facilitating knowledge sharing to support performance and career development., • Be accountable for revenue and budget, ensuring team delivery of monthly, quarterly and annual revenue, and reporting on performance metrics & forecasting., • Manage day-to-day sales operations and workflow distribution ensuring high standards are maintained in line with service level agreements, customer satisfaction metrics and internal quality standards., • Support and manage sales campaigns in collaboration with Account Managers., • Ensure consistent exceptional customer service across the team, through maintaining direct relationships with key accounts and supporting team members with complex situations and escalation resolution., • Demonstrable leadership and management experience and skills with the ability to motivate, inspire and develop teams., • Knowledge of performance management and coaching techniques., • High energy and focus whilst able to manage multiple priorities with resilience in managing challenging situations., • Commitment to continuous improvement and operational excellence., • Ability to maintain a deep understanding of customer needs and market dynamics with a strong focus on and understanding of customer service and satisfaction principles and practice., • Able to communicate effectively, using influencing skills, facilitating meetings, presenting data and insights to senior management., • Strong understanding of inside sales and account management processes, revenue models, business drivers and the competitive landscape., • Analytical skills to analyse performance data to identify trends and opportunities., • 3-5 years management experience in a sales environment., • Previous experience managing inside sales or account management teams., • Proven history of achieving revenue targets through team performance., • Experience in coaching and developing sales professionals., • Experience with CRM systems (MS Dynamics preferred). Be part of a vibrant and growing team that embraces customer service excellence, drives achievement of revenue targets, and develops our team members. Please apply if you’d like to work for a global company that is helping make the working world more sustainable, safer, cleaner and fairer, with great colleagues and a good pay and benefits package. We welcome applications from armed forces veterans, reservists and their families. We are committed to equity, diversity and inclusion in our practices and workforce. A full role profile is available at ___ For more than 30 years, Achilles has protected organisations’ business interests and reputations by providing unrivalled levels of supply chain transparency, carbon reduction and management. We are the ESG and carbon management partner of choice for the world’s leading global brands. Achilles specialises in supporting customers that require truly robust environmental, social and governance reporting to fully comply with ESG regulation, meet investor requirements, and achieve their own ambitious sustainability goals. We work with market-leading financial, industrial, commercial, and governmental organisations requiring the serious, detailed analysis and expert insight necessary to deliver exceptional reporting confidence. Operating from 22 locations worldwide, Achilles is at the forefront of the battle against climate change, a champion for social justice and human rights, and an expert in health, safety, and risk management. The Achilles Way – how we do things Be Curious – Ask questions, understand why, challenge and grow Commit – Show passion, create value, deliver simple solutions, be a leader Collaborate – Think inclusive, show respect, be helpful, give thanks

Key responsibilities will include: Preparing property paperwork and marketing materials Advertising properties across all major property portals and social media platforms Conducting accompanied property viewings Negotiating tenancy terms, rental values, and furnishings Registering landlords and man

The Role: Field telephone calls Book appointments Create new property listings Update the window and office marketing displays Create marketing brochures Set up new developments for marketing Social Media marketing Create and send lease agreements All-round administrative support to directors Key re

THE EMPLOYER IS: DEDICATED FITNESSThis role is suitable for someone with an interest in digital marketing and social media. Understanding social media and have the ability to create engaging content (photos, videos, stories) that aligns with the gym’s brand and marketing goals. Vacancy ID 1746287

Key responsibilities will include: * Preparing property paperwork and marketing materials * Advertising properties across all major property portals and social media platforms * Conducting accompanied property viewings * Negotiating tenancy terms, rental values, and furnishings * Regi

A local furniture store is seeking a candidate for a part-time role focused on content creation and social media marketing. Responsibilities include community engagement, managing social media platforms, and developing promotional content. Ideal candidates should be familiar with social media and ha

Join our dynamic business development, marketing, and communications team as a Social Media Content Executive. The business development, marketing, and communications team is integral to the setting and achievement of the firm's global client strategy, which includes guiding the partners and associa

Responsibilities include managing social media, assisting with marketing campaigns, and PR activities.

Key Responsibilities Create high-quality visual assets for paid media, social platforms, email marketing, and the website, in line with brand guidelines and campaign briefs Design and edit video content for social platforms, YouTube, and paid social campaigns, collaborating with the wider video team

A psychological services company in Belfast is seeking a Marketing Professional to enhance its digital presence through social media and email campaigns.The role offers flexibility with up to 25 hours per week and provides opportunities for skill development in a supportive environment.Applicants sh

Your role for this position would include the management of Social Media Marketing for our clients along with the creation of content working alongside our graphic designer to fulfil the requirements of the content. This post requires you to have at least of 1 years’ experience working within Soci

Social network you want to login/join with:.Join an incredible Data Science leader who continues to grow and develop a best-in-class team in the insurance space.Work on data science & machine learning models, with a key focus on marketing, customer, LTV & churn as they elevate their central function

Required skills include professional marketing experience, knowledge of graphic design, social media management, and experience with ticketing systems. A leading cultural organization in Northern Ireland is seeking a Marketing and Engagement Officer. This role is essential for enhancing the organiza

We do this through social media management, paid social ads, blogs, email marketing and training. FB Comms is a Social Media Agency that creates scroll-stopping content, the type you cant forget and actually want to engage with.

Essential Skills: Marketing Experience Advertising Content Creation Copywriting Graphic Design Web Design knowledge and adaptation Strategy, Data Collection and Analysis Technology Skills Strong Verbal and Written Communication Skills Candidate Experience: Degree in Communications or Marketing, 3 ye

A prominent UK recruitment firm is looking for a Performance Marketing Manager to join their Brighton Studio. In this hybrid role, you will lead paid social strategies, manage team collaboration, and mentor junior members.

Essential Skills: Marketing Experience Advertising Content Creation Copywriting Graphic Design Web Design knowledge and adaptation Strategy, Data Collection and Analysis Technology Skills Strong Verbal and Written Communication Skills Candidate Experience: Degree in Communications or Marketing, 3 ye

Get notified about new Social Media Marketing Specialist jobs in. We are seeking a Social Media Marketing Expert with creative thinking, hands‑on expertise, and excellent English communication – with proven experience in:. Drive qualified traffic from social media to the OysterLink website.

A leading online gaming company in the UK is looking for a professional to create and manage overseas social media content. A passion for gaming and understanding of social media platforms is essential.

Magic Apps’ Social Media Growth & Marketing Lead. Experience in social growth, paid media, or app marketing. This role suits someone who understands the psychology behind short‑form content, is chronically online, lives and breathes social media, and knows how to turn views into downloads.

LinkedIn is not a LeadGen machine—it’s a reputation and social networking platform.

Social Media Specialist u2013 Global Digital & Performance Marketing. Monitor social sentiment in real time, in partnership with the Global Social Media Manager, and r espond to comments, messages, and discussions, escalating issues as needed and tracking themes or questions for future content consi

Hours: Varied Type: Advice & Guidance, Marketing & Communications, Social Media. To promote content, build online communities, and manage social media accounts.

As we expand our performance marketing team, we are looking for a highly driven Performance Marketing Manager to lead our user acquisition efforts across paid social channels for both web and app platforms. Deep expertise in Meta Ads Manager, TikTok Ads, and social performance tools; familiarity wit

Candidates should have a proven recruitment background and a strong track record in sales development, particularly through social media and email marketing. A leading recruitment consultancy in the UK is seeking a motivated Sales & Marketing Manager specializing in FMCG. The successful candidate wi

Social Media Entrepreneur – Build Your Own Online Marketing Business (Commission Only). We're part of a global drop-shipping startup project focused on digital marketing, personal branding, and social selling. It’s a flexible, independent opportunity for people who want to build their own online

The WhatsApp Business API is a powerful tool that enables businesses to automate customer communications, improve the quality of support, and refine marketing strategies. The average open rate for WhatsApp messages is around 98%, far exceeding email’s 20%, making it an ideal tool for both rapid su

Social Media Marketing Specialist. The ideal candidate will leverage their expertise in TikTok marketing to increase impressions, boost visibility, and drive sustained growth. Develop and implement tailored TikTok marketing strategies to grow followers and increase account visibility.

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As part of our growth plan, we're searching for an experienced Marketing Manager to join our operations team in Belfast, to lead our marketing strategy for our global brand. Digital Marketing Manager (Part Time) We're a specialist IT recruitment consultancy with offices in Belfast and the

As a Marketing Category and Sourcing Manager, you will play a pivotal role in shaping how the organisation manages its third-party marketing spend. A global financial institution is looking for a Marketing Category and Sourcing Manager to join their Glasgow or Knutsford office. This role offers you

Regional Sales Executive Dental Implants.Kent (Home-based / Field-based).Kent (candidate must live within the territory).Bonus Car Allowance Fully Expensed Travel Laptop, Phone, Pension.Kent is a strategically important territory with significant growth potential, and this hire is expected to be a.

Oversee website SEO, analytics, and brand positioning Track advertising allocation & monitor usage Support event planning, sponsorships, and partnerships Collaborate closely with the leadership team to align marketing with business goals About You Proven experience in B2B marketing - ideally with

As our Performance Marketing Manager, youll be responsible for leading the strategy, delivery, and optimisation of paid marketing activity across a diverse client portfolio. Tigerbond is looking for a Performance Marketing Manager to join our Glasgow team and lead on strategy, management and growth

Oversee website SEO, analytics, and brand positioning * Track advertising allocation & monitor usage * Support event planning, sponsorships, and partnerships * Collaborate closely with the leadership team to align marketing with business goals About You * Proven experience in B2B marketing -

The Marketing Assistant plays a vital role in supporting the marketing team in the development and execution of sales campaigns and day-to-day brand awareness. This role is ideal for someone who is organised, creative and eager to grow in the field of marketing. The Marketing Assistant helps ensure

As we continue to grow, we're looking for a Marketing Manager to take ownership of our marketing strategy and execution from our Belfast office. Oversee website SEO, analytics, and brand positioning * Track advertising allocation & monitor usage * Support event planning, sponsorships, and pa

ACCOUNT MANAGER KIRKHAM - HYBRID SALARY UP TO £30K + BONUS THE OPPORTUNITY: We are working with a growing technology business that provides Software & ERP solutions and is now seeking a proactive, commercially minded Account Manager to join their team.This is a key role responsible for ensu

The Role As our Marketing Manager, you'll lead all marketing activity across the business. Key Responsibilities * Develop and deliver a company-wide marketing strategy aligned to business goals * Manage all digital channels (website, SEO, social media, email, content) * Create targeted cam

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Oversee website SEO, analytics, and brand positioning Track advertising allocation & monitor usage Support event planning, sponsorships, and partnerships Collaborate closely with the leadership team to align marketing with business goals About You Proven experience in B2B marketing, ideally within

Camira are a multi-award-winning textile manufacturer with two centuries of heritage and a forward-thinking approach to innovation and sustainability, Camira designs and manufactures environmental fabrics for the commercial, public transport and residential sectors.The Key Account Manager will be re

We are recruiting on behalf of a leading, independent insurance firm with a significant presence in Belfast.Unlike many of its competitors, this business is perpetually private, prioritising its clients, people, and communities over shareholders.By reinvesting in their business, they offer a foundat

Midlands or Northwest England, UK (remote).Your Role & Team in a Nutshell.As an eCommerce National Account Manager, you will be responsible for manage and develop a set of accounts, incl Argos.Your focus will be on customer retention and penetration, maintaining strong stakeholder relationships, and

CRS are assisting a leading specialist hire business within a major UK grouplooking for a driven Account Manager to grow revenue and develop long-term customer relationships across the East Midlands area.This role focuses on supporting major construction projects, working closely with subcontractors

Collaborate closely with internal sales, marketing, culinary and technical teams on proposals, trials, and product rollouts.

Collaborate closely with Product, Marketing, and Customer Success teams.