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About Pikl Pikl is on a mission to enable the growth of digital marketplaces, starting with vacation rentals. We design and deliver insurance-enabled solutions that help platforms, property managers and owners unlock new revenue and deliver better customer experiences. Founded in 2016, we began by protecting individual hosts and homeowners with specialist holiday-let cover. That experience now powers our insurance-enabled products, which increase participation, lift conversion and drive revenue across the marketplace value chain: platforms, homeowners and guests. With offices in Norwich and London, and plans for international expansion, we work with some of the most recognised brands in travel as well as major insurance aggregators. About the role As an Advice Centre Expert, you are responsible for interacting with our customers and assisting them with their insurance needs. You will interact through various channels, which includes distribution of products via the direct website and via price comparison websites, as well as over the phone. You will provide our customers with a non-advised level of regulated service, and deal with complex situations which customers may face regarding their traditional and sharing economy needs. Key Responsibilities • Interacting with our customers through several media channels, • Building and maintaining business relationships with customers and external clients, • Discussing and assessing customers' current and future insurance needs, • Researching insurance policies and products, • Being an expert on Pikl’s insurance products and offering them to customers, • Arranging insurance cover for customers with the insurance provider and collecting insurance premiums, • Renewing or amending existing policies for customers, • Keeping detailed computer records and undertaking general administrative duties, • Continually developing knowledge of the Insurance Market and keeping up to date with the latest developments, • Providing innovative solutions for continuous business improvement and efficiencies within the business, • Training and supporting new or more inexperienced members of the team, • Producing business reports on Advice Centre performance, • Supporting marketing services, and social medial to attract new customers, • Being an Ambassador for our brand About you • You will have previous experience of working in a customer facing role, • A strong team player who can also manage their own time, • Experience of handling customers both on the phone and online, • Ability to ‘think on your feet’, • Experience of working within a busy environment, • First-rate communication skills, • Excellent attention to detail, • An intuitive problem solver, • Flexibility and the ability to cope with rapid change, • Initiative, drive and enthusiasm, • Experience within the Insurance industry in either a sale, customer service or claims role, preferably in Home Insurance (Desirable not essential), • Experience of working in an FCA regulated role, which involves strict rules around the sale and servicing of insurance products (Desirable not essential) Our Values At Pikl, our values are the foundation on which our success is built. They guide how we work together, how we make decisions for customers and colleagues, and what we recognise and reward. Possibility We think big and are fearless in turning challenges into opportunities. We stay curious, test ideas and learn quickly. People We put people first, building relationships rooted in empathy and trust. We respect, include, and learn from one another. We celebrate progress. Progress We unlock growth opportunities for our customers and each other yet make it our personal responsibility to own actions and see them through. Why work at Pikl • Flexible working conditions, access to an incredible in-person working space, • Support from an awarding-winning CEO & Founder, • Annual holiday entitlement of 25 days plus bank holidays, • 35 hour working week, • Death in service scheme, • Access to wellbeing services, • Training and development opportunities, • Social events

Help shape how people travel, cut congestion and carbon, and make sustainable travel the easy choice. We’re looking for an experienced Travel Plan professional who can blend project management, behaviour change and marketing flair to lead and grow our Travel Plan team at Smarter Travel Ltd, the sustainable travel arm of Richard Jackson Ltd. Why this role? • Lead on Travel Plans for a wide range of residential, workplace and education developments, from initial strategy through to delivery, monitoring and reporting., • Take a client-facing position, acting as Travel Plan Coordinator and overseeing Travel Plan Coordinators and marketing colleagues to ensure high-quality, on-time delivery., • Work at the intersection of sustainable transport, behaviour change and marketing, designing campaigns that get people walking, wheeling, cycling, using public transport and switching to EVs., • Join a friendly, growing consultancy embedded within Richard Jackson’s wider transport and engineering business, giving you exposure to multi-disciplinary projects and career progression routes. What you’ll be doing • Managing a portfolio of Travel Plan projects: programming, delivery and monitoring against agreed budgets and milestones., • Producing high-quality Travel Plan reports, including data analysis, survey design and performance monitoring., • Developing and delivering marketing and engagement campaigns (digital and print) that promote sustainable and active travel choices., • Line-managing and mentoring Travel Plan and marketing team members, supporting training, appraisals and recruitment., • Building strong relationships with clients, Local Planning and Transport Authorities, suppliers and partner organisations., • Creating and curating content for websites and social media, and representing Smarter Travel at external events and presentations., • Organising and delivering on-the-ground initiatives – from site visits and audits to promotional events and challenges in target communities. What we’re looking for • A degree in a related discipline (e.g. transport, planning, geography, environmental, marketing) or equivalent demonstrable experience., • Around 3+ years’ experience in travel planning, sustainable transport or a closely related/marketing-led role, including project management., • Excellent written skills – confident report writer and accurate proofreader, with strong copywriting for different audiences and channels., • Strong data skills: comfortable with survey design, monitoring outcomes and presenting transport-related data clearly., • Confident communicator who enjoys engaging with people – from residents and employees to senior clients and public audiences., • A genuine interest in sustainable and active travel, behaviour change and community engagement. What we offer • Competitive salary from £42,000 to £57,000, depending on experience and the value you bring., • The chance to play a visible role in a specialist sustainable travel team that is closely integrated with a respected engineering consultancy., • Varied, meaningful projects where you can see the impact of your work on how people travel and how places function., • Supportive, collaborative culture with opportunities to help shape team development, marketing strategy and future services. How to apply To apply, please send your CV and a short covering note explaining why you’re the right person to lead and grow our Travel Plan offer at Smarter Travel Ltd . Please be aware that the Company is not a sponsoring employer under the UK’s immigration system. Therefore, the successful job applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently. Richard Jackson Ltd is committed to fostering a diverse and inclusive workplace. Our commitment to equal opportunity extends throughout all aspects of the employment process, including recruitment, selection, placement, promotion, transfer, compensation, training, and termination. We actively strive to create an environment where all employees and applicants are treated with respect, dignity, and fairness. We believe that embracing diversity and inclusion not only enhances our work culture but also drives innovation and better business outcomes. We encourage applications from individuals of all backgrounds and experiences, valuing the unique perspectives each candidate brings to our team.

Digital Copywriter To commence ASAP temporary/contract could lead to a permanent role Wonderful opportunity to work for a thriving and growing company - a leading Mortgage, Insurance and Equity Release brokerage in the United Kingdom. They are seeking a talented and creative Copywriter to join their marketing team. Office based - Norwich - Monday to Friday 9am - 5.00pm £35,000K profit share where you could be earning an OTE of £40K Job Description As a Copywriter / Researcher, you will play a crucial role in creating compelling content that drives business growth. Your responsibilities will include: Content Creation * Develop high-quality content, including blog posts, articles, website copy, social media posts, and email campaigns. * Write persuasive copy that highlights the benefits of our services and encourages customer engagement. * Create content that is informative, engaging, and optimised for SEO. * Collaborate with the marketing team to develop content calendars and campaigns. Copy Editing * Proofread and edit content for accuracy, clarity, and consistency. * Ensure brand voice and style guidelines are followed. Research * Conduct in-depth research on industry trends, regulations, and consumer behaviour. * Analyse market data and identify target audiences. * Stay up-to-date with the latest industry news and developments. Skills & Experience Required * A minimum of 2 years of copywriting ex...

PPC Executive Salary, competitive, dependent on experience Location, Norwich outskirts, Norfolk, hybrid working Hours, full time, Monday to Friday If you want to work on genuinely large scale paid media campaigns with meaningful budgets, real data and visible commercial impact, this is an opportunity to move beyond routine campaign management and into a role where your optimisation decisions directly influence revenue at national scale. CloudScope is recruiting on behalf of a long standing, fast growing construction business with multiple national brands and a major in house digital function. They are looking for a PPC Executive to support the delivery and optimisation of paid media campaigns across search, paid social and programmatic channels. You will be joining an established in house paid media team managing eight figure annual budgets across multiple platforms. Your work will directly contribute to lead generation, campaign efficiency and overall marketing performance, giving you exposure to complex, high value campaigns rarely available at this stage of a PPC career. This role offers the opportunity to build deep hands on expertise across major platforms, advanced bidding strategies and enterprise level marketing technology, while working in a collaborative team focused on measurable performance. What makes this role valuable for your...

Digital Marketing Specialist – Norwich – Hybrid. The Performance Marketing specialist will be part of a growing team, and you will get to work on exciting projects, big brand products, be able to explore new technologies and be given all the tools you need to carry out your role. If you’re passionate about Paid search, social media, SEO and digital marketing, we want to hear from you. The Performance Marketing specialist will be responsible for increasing conversion over paid advertising and SEO. You will be running Paid Media and PPC strategies. This Performance marketing role is ideal for someone with a proven track record in scaling and managing paid social accounts. The successful candidate will be responsible for the daily management, execution, and optimisation of campaigns across all channels. We need this person to be adaptable, driven and creative. Duties include: * Managing implementation and optimisation of paid activities across different platforms. * Manage changes and trends. * Manage and optimise all paid social activities. * Ensure campaigns are created in-line with KPIs. * Action day-to-day tasks including ad creation, audience development, analysis and extensive testing across new and existing campaigns * Ensure campaign budgets are utilised effectively. * Support the management team with weekly and monthly reporting. Key skills: * Paid Social, Paid Sear...

Biddable Manager – Paid Social & PPC Location: Norwich / Hybrid ASHI Group is the UK's largest home improvement organisation, home to leading brands Anglian Home Improvements, Everest and Safestyle. With all products manufactured in our Norwich factory, we deliver premium windows, doors and conservatories to homeowners nationwide. We are now recruiting an experienced Biddable Manager to take ownership of our Meta Ads (Facebook & Instagram) activity in-house and support wider PPC and Performance Marketing across multiple national brands. This is a rare opportunity to manage large-scale budgets and drive high-quality lead generation at volume. What you'll be doing • Lead and optimise Paid Social campaigns across three national brands with a focus on ROI, CPA and lead quality., • Work with significant eight-figure budgets across platforms including Meta, Google Ads and Microsoft Ads ., • Develop data-driven audience strategies, including first-party data, and guide creative best practice to scale performance., • Collaborate with internal teams to brief and optimise bespoke landing pages for maximum conversion., • Manage bids using automated bidding strategies tied to offline conversion events., • Engage with digital agencies, tech providers and media owners (Google, Meta, Microsoft) to leverage cutting-edge tools and insights.

Biddable Manager – Paid Social & PPC Location: Norwich / Hybrid ASHI Group is the UK’s largest home improvement organisation, home to leading brands Anglian Home Improvements, Everest and Safestyle. With all products manufactured in our Norwich factory, we deliver premium windows, doors and conservatories to homeowners nationwide. We are now recruiting an experienced Biddable Manager to take ownership of our Meta Ads (Facebook & Instagram) activity in-house and support wider PPC and Performance Marketing across multiple national brands. This is a rare opportunity to manage large-scale budgets and drive high-quality lead generation at volume. What you’ll be doing • Lead and optimise Paid Social campaigns across three national brands with a focus on ROI, CPA and lead quality., • Work with significant eight-figure budgets across platforms including Meta, Google Ads and Microsoft Ads ., • Develop data-driven audience strategies, including first-party data, and guide creative best practice to scale performance., • Collaborate with internal teams to brief and optimise bespoke landing pages for maximum conversion., • Manage bids using automated bidding strategies tied to offline conversion events., • Engage with digital agencies, tech providers and media owners (Google, Meta, Microsoft) to leverage cutting-edge tools and insights....

Biddable Media Manager Paid Social and PPC Salary, competitive, dependent on experience Location, Norwich outskirts, Norfolk, hybrid working Hours, full time, Monday to Friday If you are managing paid social campaigns and want to take ownership of larger budgets, influence strategy and see the real commercial impact of your work, this role offers that progression. CloudScope is recruiting on behalf of a long standing, fast growing construction business with a major in house digital marketing function. You will manage paid social performance across multiple national brands, working with significant budgets and advanced tools to drive measurable lead generation and revenue growth. This is an opportunity to step into a role where your decisions directly influence acquisition performance. Rather than simply maintaining campaigns, you will shape audience strategy, optimise performance using real conversion data and contribute to wider paid media strategy alongside experienced internal teams and platform partners. You will gain exposure to complex, large scale paid media activity that strengthens your technical expertise and builds valuable long term career experience. What you will gain from this role: • Ownership of large scale Meta Ads budgets across multiple national brands, • The opportunity to influence audience targeting and performance strategy, • Hand...

Our client is a respected, long-standing digital agency based near Norwich, known for delivering high-quality web development and performance marketing solutions to a diverse portfolio of clients. Due to continued growth, they are now seeking a skilled Digital Marketing Specialist with strong experience across SEO and PPC This is a hybrid role, so you will need to live within a reasonable commute of Norwich and be comfortable splitting your week between office and home. The Role You will play a central part in driving measurable growth for clients through smart, data led digital strategies. The focus is on SEO and paid media, so you will be expected to take ownership of campaigns, optimise performance, and communicate results clearly. Key Responsibilities • Manage and optimise SEO strategies, including technical audits, on page improvements, and content recommendations, • Plan, execute, and scale PPC and paid social campaigns focused on ROI, • Monitor performance data, report on results, and identify opportunities for growth, • Work collaboratively with developers, designers, and account managers, • Stay current with industry trends to keep clients ahead of the curve About You • Strong experience in SEO and PPC/Performance Marketing, • Confident working with Google Ads, Analytics, Search Console, and other industry tools, • Sharp ...

Can you write like a killer brand story? Turn client briefs into compelling campaigns that journalists actually want to cover? We've got an exciting opportunity for a PR and Content Manager to join my client's award-winning team at a dynamic integrated marketing agency in Norwich. If you've got plenty of agency experience, genuine PR credentials, and copywriting skills that truly inspire - this could be your next move. About the role You'll be at the heart of a fast-growing PR and content team, managing multiple B2B and B2C accounts with a dual focus on PR campaign strategy and content creation. This is hands-on work across the full spectrum: conceiving and pitching PR campaigns to clients, securing earned media coverage, developing brand voices, and creating content that educates, entertains, and converts. Your days will span press releases, technical white papers, SEO blog posts, email newsletters, social media copy, video scripts, and everything in between. You'll work closely with clients to understand their stories, clarify their messaging, and deliver campaigns against tight deadlines. Building genuine relationships with clients, journalists, influencers, and partners across multiple sectors is essential - you'll need to be a true people person. This role demands someone proactive, organised, and energised by variety. No two days are the same, and you'll be encouraged to bring fresh strategic thinking to every account. What they're looking for Strong track record of agency-side PR and/or content experience (this is essential) Proven, high-level editorial and copywriting skills that genuinely stand out Hands-on experience creating and executing PR campaigns and securing media coverage Strong understanding of PR strategy and how content fits into the broader marketing landscape B2B experience and comfort working on technical accounts is a real advantage Solid grasp of SEO best practice and social media marketing Excellent project management skills - track record of delivering campaign assets on time Analytical mindset with ability to measure and report on campaign results Outstanding communication and relationship-building skills Nice to have Experience across diverse brands and sectors Understanding of video scripting or other multimedia content formats Data analysis and reporting experience Why join them? My client is a 50-person integrated marketing agency built for the digital era. They're independently-owned, collaboratively-run, and genuinely proud of their creative culture. They deliver end-to-end solutions - brand development, digital marketing, design, advertising, and PR - all under one roof. You'll join a team that values: Flexible, hybrid working with beautiful offices in Norwich city centre (and they're relocating to a new riverside location soon) Competitive salary, pension, and benefits that grow with you 25 days holiday plus an extra day for your birthday Genuine wellbeing focus - regular social events, yoga sessions, badminton, and a charity programme Real career progression in a growing agency A lively, friendly, collaborative working culture The ideal candidate You're a natural storyteller with genuine PR experience, not just content marketing. You understand media relations, can pitch a story convincingly, and have the track record to prove it. You're organised, proactive, and thrive managing multiple clients simultaneously. You communicate with clarity and style - whether to clients, journalists, or your team. You're curious about brand strategy, obsessed with getting results, and genuinely excited about the impact great PR and content can have. If you've got the PR chops and the copywriting spark we're after, let's talk. Contact Emma or Jade NOW