HEALTH CLUB / SPA CLEANING - NIGHT Cleaner About the Role: We are seeking a reliable and detail-oriented Night Cleaner to join the team at one of our client's renowned five-star hotels in Central London. The hotel is celebrated for its luxurious facilities and exceptional service. As a Night Cleaner, you will play a crucial role in maintaining the cleanliness and hygiene of the spa and health club, ensuring a pristine and welcoming environment for all guests. Key Responsibilities: Thoroughly clean and sanitise all areas of the spa and health club, including gym, swimming pool, treatment rooms, changing rooms, and relaxation spaces. Wipe down and disinfect surfaces, including gym equipment, furniture, mirrors, and floors. Empty and clean bins throughout the facility. Ensure the cleanliness and restocking of restrooms and showers. Maintain the spa pool, sauna, and steam rooms, ensuring they are clean and in line with health and safety standards. Report any maintenance or safety issues to the relevant team members. Properly use and store cleaning products and equipment, following safety guidelines. Work as part of a team to ensure a seamless guest experience. Adhere to the highest hygiene standards and hotel protocols at all times. Skills and Experience: Previous cleaning or housekeeping experience, ideally in a hotel or leisure facility. Strong attention to detail and a commitment to high standards of cleanliness. Knowledge of health and safety procedures, particularly in relation to cleaning and hygiene. Ability to work independently and manage time effectively. Good communication skills and the ability to interact professionally with colleagues. Flexibility to work night shifts and occasional weekends. Benefits: Competitive salary and benefits package. Opportunity to work with a prestigious client in the luxury hospitality sector. Discounts on hotel services, including spa and dining options. Ongoing training and development opportunities. A supportive and dynamic working environment.
Professional and Enthusiastic Receptionist & Spa Coordinator at Hampstead MedSpa Are you a highly organised, professional, and personable individual with a passion for client service? Hampstead MedSpa, located in the heart of North London, is seeking a Receptionist & Spa Coordinator to join our growing team. If you thrive in a dynamic environment and love the beauty and wellness industry, this is your chance to shine in a luxurious, state-of-the-art MedSpa setting. This is a zero-contract, freelance position, offering flexibility and the opportunity to shape your schedule while contributing to a thriving MedSpa environment. Plus, enjoy a commission-based incentive scheme for exceeding sales thresholds and achieving targets. Key Responsibilities, as the face of Hampstead MedSpa, you will: - Create a Memorable First Impression: Greet clients warmly, ensuring they feel welcomed and valued from the moment they arrive until their departure. - Manage Bookings & Schedules: Coordinate appointments for treatments such as injectables, body therapies, skincare, hair services, and nails, ensuring smooth operations. - Support Professionals: Liaise with our talented team of nurses, beauticians, laser specialists, and therapists to optimise schedules and room usage. - Handle Inquiries: Respond to client questions and requests via phone, email, and social media with professionalism and efficiency. - Ensure Satisfaction: Act as the point of contact for feedback and client concerns, ensuring all issues are resolved promptly and effectively. - Maintain a Polished Reception Area: Keep the reception area clean, organised, and inviting for clients and visitors. - Perform Administrative Duties: Process payments, issue invoices, and manage booking software with accuracy and attention to detail. - Promote Services: Upsell treatments and products where appropriate, providing clients with tailored recommendations. - Assist with Marketing Efforts: Collaborate with the management team to coordinate social media posts and campaigns to promote services and grow the business. What We Offer At Hampstead MedSpa, we value our team and offer: - Flexibility: This zero-contract, freelance role allows you to shape your schedule to fit your lifestyle while supporting a growing MedSpa business. - Commission-Based Incentives: Earn a commission for exceeding sales targets, with opportunities to increase your earnings as you help the business grow. - A Luxurious Workplace: Work in a stunning, modern MedSpa environment with premium facilities and a supportive, collaborative team. What We’re Looking For We are looking for someone with: - Experience: Previous experience as a receptionist or spa coordinator is highly desirable, especially in the beauty or wellness industry. - Excellent Communication Skills: A warm, friendly demeanor paired with outstanding organisational and multitasking abilities. - Technical Proficiency: Familiarity with booking software, Microsoft Office tools, and social media platforms. - Professionalism: A polished appearance and a calm, confident presence, even in a fast-paced environment. - Client-Focused Attitude: A proactive, problem-solving mindset and a dedication to ensuring every client leaves satisfied. - Passion for the Industry: An interest in beauty, aesthetics, and wellness is a strong plus. Join our team at Hampstead MedSpa and help us create a world-class experience for our clients while advancing your career in a supportive and luxurious environment. Apply now to become part of our journey to excellence!