Retail Manager
2 hours ago
Borehamwood
Key Responsibilities • Manage the daily operations of the retail store and ensure smooth running of all activities., • Lead, motivate, and develop a team of retail staff., • Recruit, train, and support employees to maintain high performance standards., • Deliver excellent customer service and handle customer enquiries and complaints professionally., • Monitor sales performance and work towards achieving store targets and KPIs., • Manage stock levels, deliveries, replenishment, stock checks, and inventory control., • Ensure the store is clean, organised, well-presented, and compliant with company standards., • Manage staff rotas, attendance, holidays, and daily workloads., • Monitor cash handling, banking procedures, and daily financial controls., • Implement company promotions, merchandising standards, and marketing initiatives., • Monitor operating costs and help maximise store profitability., • Ensure compliance with company policies, health and safety regulations, and legal requirements., • Prepare sales and performance reports for senior management., • Identify opportunities to improve sales, customer satisfaction, and operational efficiency., • Deal with operational issues quickly and effectively.