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Job Title: Business Development Executive SOC Code: 3554 Company: The Nail People Limited (trading as The Nailounge) Location: The Nailounge, 444 Chiswick High Rd, Chiswick, London, W4 5TT, United Kingdom Salary: £41,700 per annum Employment Type: Full-time, Permanent About The Nailounge: The Nailounge is a premier nail and beauty salon in Chiswick, London, renowned for delivering an indulgent, high-quality, and professional beauty experience. Since opening in 2024, we have grown rapidly, earning a reputation for excellence, innovation, and exceptional customer service. We are now seeking a dynamic Business Development Executive to support and drive the next stage of our growth. Role Overview: The Business Development Executive will play a key role in driving client engagement, expanding our brand presence, and supporting operational excellence. This is a strategic position for a digital-savvy, proactive, and growth-oriented professional who is committed to long-term success and willing to relocate to Chiswick if necessary. The successful candidate will support the leadership team in business expansion initiatives, operational management, and potential acquisition activities. Key Responsibilities: Business Development & Growth • Identify and pursue new business opportunities, including partnerships, collaborations, and potential acquisitions., • Develop and implement strategies to expand the salon’s client base, market presence, and revenue streams., • Support leadership oversight in evaluating and executing growth initiatives, including market research and competitor analysis. Client Engagement & Digital Marketing • Manage and enhance client engagement across digital platforms, including social media, email marketing, and online booking systems., • Design and execute campaigns to drive client retention, loyalty, and acquisition., • Analyze client feedback and engagement metrics to optimize digital strategies and service offerings. Operational Support • Assist in managing the operational complexity of a rapidly growing salon, including scheduling, workflow optimization, and process improvement., • Support the leadership team in monitoring business performance, key metrics, and profitability., • Ensure seamless communication across teams to maintain high standards of service delivery and client satisfaction. Strategic Initiatives & Expansion • Contribute to long-term planning and expansion strategies, including new service lines, locations, or acquisitions., • Conduct due diligence and support the execution of business expansion opportunities., • Collaborate closely with management to ensure strategic objectives are achieved efficiently. Requirements: • Proven experience in business development, preferably within the beauty, wellness, or luxury service sector., • Strong digital skills, including social media management, client engagement tools, CRM systems, and marketing analytics., • Exceptional communication, interpersonal, and negotiation skills., • Ability to manage multiple priorities in a fast-paced, growth-oriented environment., • Strategic thinker with strong problem-solving abilities and operational awareness., • Willingness to relocate to Chiswick, London, and commit long-term to the company’s growth journey., • Experience supporting leadership oversight or expansion initiatives is highly desirable. Personal Attributes: • Proactive, self-motivated, and results driven., • Creative thinker with a passion for innovation and continuous improvement., • Strong attention to detail and commitment to excellence in execution., • Collaborative mindset with the ability to work closely with teams and external partners. What We Offer: • 28 days paid leave (including bank holidays), • Competitive salary and performance-based incentives., • Opportunity to play a key role in a rapidly growing, reputable salon., • Exposure to strategic decision-making, business expansion, and operational leadership., • Professional development and training opportunities., • A supportive, dynamic, and creative working environment in the heart of Chiswick.