Office customer service jobs in NortholtCreate job alerts

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Our client is looking for a motivated service desk engineer looking to grow their career. Offering a strong progression plan and lots of training as well as a solid salary and interesting modern tech stack. Experience Required: • 1–2 years of experience in user desktop support with strong technical capabilities in this area., • This experience should either be within a Managed Service Provider (MSP) environment or involve full IT responsibility in a small business setting Key Technical Skills: • Practical experience supporting Windows desktops, including building PCs and troubleshooting issues related to operating systems, drivers, and software., • Proficiency in supporting all versions of Microsoft Office, resolving a range of user-related issues., • Experience with server administration tasks, such as managing Active Directory, applying group policies, and resolving login issues, including those related to remote access., • Administration of Microsoft 365 services (Exchange, SharePoint, OneDrive), including handling mailbox limits, shared mailboxes, and file/folder permissions., • Support for mobile email, including setup and sync troubleshooting for mailboxes on smartphones., • Ability to work independently, with a strong eye for detail and documentation. Must understand how to appropriately engage with users at varying levels of seniority and effectively prioritize tasks., • Basic scripting abilities, particularly with PowerShell or batch files., • Experience configuring and troubleshooting firewalls, ADSL routers, and VPN clients., • Completion of at least one Microsoft certification exam., • Familiarity with Apple Mac systems., • Knowledge of virtualization platforms such as Hyper-V or VMware., • Experience in building and setting up Windows Servers.

ROLE DESCRIPTION: Are you passionate about education, international cultures, and student support? English Path is offering an exciting internship opportunity that will immerse you in the inner workings of a dynamic English language school, supporting both our Student Services and Academic teams. This internship is ideal for current students looking to gain hands-on experience in student engagement, academic administration, and even sales & marketing. You will be part of a supportive team, develop real-world skills, and contribute to an inclusive and globally minded organisation. What you will do? • Greet and assist new students during their orientation., • Help plan and promote weekly social activities., • Support student queries at reception and by email., • Prepare learning materials and student certificates., • Assist with timetable and records management., • Create engaging content for social media and centre displays., • Contribute to marketing efforts and community outreach., • Work with experienced professionals across multiple departments. What you will gain: • Practical experience in student support and academic operations., • Confidence in cross-cultural communication and teamwork., • A reference letter and personalised feedback on completion., • Improved organisational, digital, and customer service skills. You will need to be: • A student on a recognised internship or placement scheme that forms a mandatory part of your education., • Friendly, organised, and comfortable working with people from different cultures., • B2 level of English or above., • Fluent in spoken and written English., • Confident using MS Office and quick to learn new systems. Important Information: • You will receive a full induction, including training on safeguarding, data protection, and health & safety., • This is a voluntary learning experience and not a paid role., • All tasks are non-essential and designed to support your development., • You must have the right to volunteer in the UK; DBS checks may apply. WORKING HOURS & BENEFITS: • Up to 35 hours per week (flexible, to be agreed in advance)., • Interns are entitled to a 30-minute break for every 6 hours worked., • Participants may be issued a travel card to support transport to and from their placement and reimbursed for lunch expenses up to a maximum of £7.50 per day. OTHER INFORMATION: • This role is a voluntary placement and not a contract of employment., • The intern is under no obligation to attend or perform any duties., • All placements are managed in line with EP’s Intern, Work Experience and Volunteer Policy and UK employment law., • Interns must have the right to volunteer/work in the UK.

Job Title: Supply Planning Manager Location: Brentford Contract: Full Time 6 month contract Department: Operations Reporting to: Head of Operations Aromatherapy Associates has been sharing the therapeutic powers of essential oils for over 40 years. The Brand was founded in 1985 by Geraldine Howard & Sue Beechey, therapists that had trained under the renowned aromatherapist Micheline Arcier, who can be traced back to the modern-day founders of aromatherapy. It was then that they experienced first-hand the powerfully positive effects of essential oils on our physical and emotional wellbeing. As a Company we have a family culture and live by one of Geraldine’s beliefs: “It’s more than just a business, it’s a way of life”. The brand is present in over 50 markets globally with Regional Sales offices in the UK, US and Hong Kong. Distribution is across Spa, Retail, Online Retailers, E-commerce and Distributor partners. As aromatherapy experts, our vision has remained constant for a generation – sharing the power and therapeutic effects of natural essential oils. Our award-winning blends have gained recognition across the beauty world for their transformative effects on the mind, body and skin. Expertly hand-blended in our London laboratory, our essential oils and unique active botanicals have created innovations in body and skincare. We care deeply about the ingredients we use and how we deliver them to you. We take a mindful approach to the origins, workers wellbeing and certification of all our oils and botanicals, with a commitment to evolving our support for global community projects. Our sustainability vision is an ongoing endeavour, along with our desire to create the very best aromatherapy products, so you can enjoy beautiful, glowing, healthy skin, free from harsh chemicals and unnecessary synthetics. Code of best practice: Act as an ambassador of a world-class brand and deliver our products and services in accordance with the Standard Operating Procedures to ensure customers receive the expected and desirable level of customer service through a sincere approach of professionalism, valuable parting of knowledgeable advice, unsurpassed quality of delivery and genuine attention to customer fulfilment and experience. Overview of the role The Supply Planning Manager will lead and support the supply planning function, ensuring accurate forecasting, robust inventory management, and efficient component and finished goods supply across the business. This role is highly analytical and hands-on, requiring strong Excel capability, an understanding of production planning processes, and the ability to manage a team within a fast-paced and scaling environment. The ideal candidate will combine strategic planning with operational execution, ensuring the supply chain runs efficiently, data integrity is maintained, and best practices are consistently applied. Key Responsibilities Forecasting & Data Management • Support the supply planning team in building, managing, and maintaining forecasting models for finished goods and componentry using advanced Excel tools., • Oversee the development and maintenance of line sheets for Bill of Material (BOM) lines to ensure accurate production planning., • Oversee componentry and finished goods inventory purchasing, including negotiating MOQs (Minimum Order Quantities) and unit pricing to optimise cost and stock availability., • Support the team in managing all finished goods and component inventory and coordinating transfers between stock locations and within the supplier base to meet production requirements., • Ensure obsolete lines are managed effectively, including utilisation planning and write-off processes., • Ensure that supply chain provides accurate and timely data to support company EPR (Extended Producer Responsibility) waste reporting., • Lead, mentor, and develop the supply planning team to drive performance, accuracy, and efficiency., • Work cross-functionally with Operations, Finance, Development and Commercial teams to align supply planning with business priorities., • Promote continuous improvement and best practice across all supply planning processes. Person Specification Experience: • Proven experience building and implementing supply planning frameworks and in-stock strategies using Excel., • Strong understanding of production planning and demand forecasting., • Experience within a scaling or fast-growing operation with a focus on implementing best practice processes., • Demonstrated experience managing a supply planning team., • Solid understanding of product master data management., • Proven ability to work cross-functionally and influence key stakeholders., • Proven experience building and implementing supply planning frameworks and in-stock strategies using Excel., • Strong understanding of production planning and demand forecasting., • Experience within a scaling or fast-growing operation with a focus on implementing best practice processes., • Demonstrated experience managing a supply planning team., • Solid understanding of product master data management., • Excellent leadership and team management abilities., • Strong communication and cross-functional influencing skills., • Highly numerate and analytically minded with strong attention to detail., • Organised, proactive, and able to manage multiple priorities in a fast-paced environment., • Hands-on, and results-driven approach., • Advanced proficiency in Microsoft Excel (modelling, data analysis, and automation)., • Motivated self-starter who thrives in a dynamic and evolving business., • This role is based in Brentford, Middlesex and is 2-3 days (Tues & Wednesday) in the office, • This is a temporary 6 month fixed term contract, • This role does not offer sponsorship

🚀 Strategic Organisation Design Lead (12-Month FTC) 📝 Ready to drive transformation at a leading UK Community-focused business? We are searching for an exceptional Organisation Design expert to own a critical, high-impact initiative: fundamentally redefining our operating model and future-proofing our services! This is a chance to move beyond system implementation and focus entirely on strategic design. Your expertise will directly align people, processes, and systems to deliver significant operational efficiency and key strategic objectives. The Mission: Design & Impact 🎯 You’ll join the People and Transformation Directorate on a 12-month Fixed-Term Contract to architect the Target Operating Model (TOM) for a major Workday platform rollout. • Your core focus is the TOM design, ensuring we realise vital business case savings by streamlining administrative roles and embedding a robust in-house support model., • You will collaborate directly with the Executive Board and Senior Leaders to lead the deployment of the new TOM, ensuring a customer-focused, tiered service delivery approach., • This is a time-critical role with Phase 1 Go-Live set for April 2025 - your impact will be immediate and lasting! Who We Need: The Essential Expertise 💡 We need a strategic leader with political and business acumen, ready to navigate complex organisational dynamics. • Essential: Demonstrable experience in developing and embedding Target Operating Models (TOMs) within complex organisations., • Crucial: Workday experience is a must-have, specifically embedding Workday TOMs that drive simplified ways of working and excellent 'self-service' user experiences., • Skills: Exceptional stakeholder management, strong analytical capabilities, and the ability to track savings baselines and FTEs with precision. Logistics & Compensation 💼 • Contract: 12-Month FTC (potential for extension)., • Salary: Highly competitive, circa £80k, • Location: Hybrid working (2 days in-office) - either Hampshire or West London office locations. If you are a proactive leader ready for a strategic challenge that delivers real change and value, apply today and help us shape the future!

Arden White is partnering with a leading aviation company to recruit an Inside Sales Representative. This position plays a key role in driving revenue growth, supporting the sales team, and delivering exceptional customer service across the company’s engine, airframe, and distribution divisions. Key Responsibilities Customer Support & Enquiries • Receive, research, and resolve customer enquiries and complaints, collaborating with internal departments (Sales, Product Lines, QC, Warehouse, Accounting)., • Respond promptly and efficiently to questions about sales orders, invoices, shipping, and documentation., • Ensure all enquiries are logged in the system, including those resulting in “no quotes”., • Provide courteous follow-up calls on all quotations submitted., • Monitor and respond to online platforms (e.g. Quote Accelerator, ePlane, ILS). Sales & Business Development • Actively maintain product knowledge across all business divisions: Engine, Airframe, and Distribution., • Identify and communicate new business opportunities based on customer feedback and issue resolution., • Support the achievement of company sales targets and KPIs., • Actively promote new product offerings and distribution lines. Order Management • Ensure all purchase orders (POs) are processed on the day of receipt with prompt order acknowledgements., • Maintain regular dialogue with customers and product line specialists., • Liaise with finance to ensure customers remain within agreed credit terms., • Track and report on enquiries, orders, backlogs, and other sales metrics. Systems & Reporting • Keep CRM and internal systems updated with accurate and timely information., • Provide weekly and monthly performance reports as required., • Collaborate with team members to ensure visibility of order status and customer communications. Client Interaction • Attend customer meetings and support client visits when required. Key Requirements • Experience in an inside sales or customer service role, preferably within aviation, aerospace, or distribution., • Strong communication and interpersonal skills., • Ability to manage multiple customer accounts and enquiries in a fast-paced environment., • Proficient in Microsoft Office and CRM systems., • Strong attention to detail and organisational skills., • A proactive approach to sales support and business development., • Willingness to travel occasionally for customer visits. Apply Today: Our client is urgently looking to fill this position, so it won't be vacant for long! Arden White takes pride in the quality of service we offer our clients and candidates alike. Due to the high volume of applications, please assume that if you have not been contacted within 14 days, your application has been unsuccessful for this position. However, we will keep your details on file and contact you for future opportunities. About Us: Arden White specializes in engineering, aerospace, and recruitment. We believe in the value of a personal touch and strive to be recognised, appreciated, and remembered for our service. Note: Arden White is acting as a recruitment agency for this position.

Job Reference: BH-28166 Job Title: German speaking Technical Inside Sales Executive Job Type: Permanent, Full-time Location: United Kingdom, Harrow Salary: £35,000 per annum + commission OTE of £15K/year We have a brand-new opportunity to work with a renowned financial and technical solutions international company, operating across the world. They are looking for a Bilingual Technical Inside Sales Executive to join their dynamic team You will be reaching out to new potential clients, learning about their business needs and challenges, and using the unique wealth of technical expertise available to you to provide them with the solutions they need. This is an excellent opportunity for anyone with an interest in engineering, electronics, financial solutions, and business development to work for a well-established multinational. Our client offers great remuneration, and they invest greatly in their employee’s wellbeing, as well as their personal and professional development. • Type of contract: Permanent, full time., • Location: Harrow, North London., • Working pattern: Mon-Fri. Hybrid, 2 days WFH, 3 days in the office., • Pay: £35K per year basic + commission. On-Target-Earnings of £15K!, • Private health insurance., • In-office canteen., • Start date: Immediate start, • Full fluency in German and English required. About you: In order to succeed as a German speaking Technical Inside Sales Executive, you must be a commercially-minded individual with reams of confidence. Some understanding of engineering, electronics or technical solutions is advantageous. Profile: • Required to be fluent in English and German, both written and spoken., • Previous experience inside sales, B2B outbound calling, lead generation, customer service, telesales, or telephone business development., • You must be enthusiastic, dynamic, creative, self-motivated, and confident in communicating with people at all levels., • Good team player who enjoys working in a fast-paced environment. To apply, please send your CV in English and in Word format to Alvaro. If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all vacancies that match your language skills and work experience.

Based in our sister company, Tool Store Direct. We're looking to expand our toolstoredirect.com team with another office/website based sales advisor. Speaking to Tool Store customers on the phone and online, discussing what their needs are, and advising them on products to suit. Our Tool Store website offer a massive range of products. This role also involves helping our web team keep our websites updated with the latest products, and processing customers orders online. Full product & website training can be provided, but basic knowledge and some form of previous industry experience is essential. ROLE WILL INVOLVE: • Answer customer phone calls and provide pre and post sales support., • Reply to customer emails and social media messages., • Update customers on the status of their orders, if products werent in-stock at the time, or are special order items., • Be the first point of contact for our business for phone and online customers. ESSENTIAL CRITERIA: • Previous retail or tool industry experience essential., • Good written and verbal communication skills., • Passion for providing excellent customer service., • An interest in tools is ideal but not required. OTHER DETAILS: • 5 day week / Store hours: 9am-6:00pm Monday-Saturday, • Based in Hayes, West London, UB3 3NF, • On-site free car parking, • Competitive salary depending on experience

No DD / IN / DR / DN / TT endorsement codes- Hold a valid, in date Tachograph & CPC - Have good customer service skills- Must have at least 12 months experience as a Class 1 DriverTo apply, please call our office on or email Drivers & logistics professionals wanted for temporary & perman

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Job Title: Revenues and Benefits Customer Service Officer Location: Local authority based in Ealing Hourly rate: 20.96 PAYE/ 27.77 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time (35 hours a week) Working Arrangements: Hybrid- Tuesday & Wednesdays in the office ASAP Start Job Purpose: To provide a comprehensive and in-depth telephone service for council tax and housing benefit/ council tax support enquiries. To ensure that all contacts receive a good customer experience, in a professional, timely and courteous manner always. Job Duties: • To acquire and retain a thorough understanding of Council Tax and Housing Benefit/ Council Tax Support legislation to efficiently manage enquiries., • To be able to clearly explain and process accounts at all stages of the council tax recovery process from reminder to committal stage., • To keep up to date with new Housing benefit/ council tax support and Council Tax policies and procedures, regulations and changes to welfare benefits, tax and pension credits., • Promote and support residents registering for Myaccount and to carry out the functions associated with the portal e.g password resets, reactivation/deactivation, resolve failed registrations and linking of accounts., • To negotiate payment arrangements for council tax liabilities following confirmation of the balance outstanding having regard to any benefit entitlement., • To liaise as necessary with officers within both the council tax and benefit service back offices, other internal departments and external agencies., • To raise inspection requests or refer cases to the valuation/ database team in respect of any properties that may have a property exemption issue or may be subject to a change in the valuation list. Person Specification: The ideal candidate must have: • An understanding and experience of working within a council tax and housing benefits environment, • Excellent customer service and telephone skills, • A good knowledge of council tax and/or housing benefit and council tax support legislation., • Ability to demonstrate excellent customer care skills by seeking to understand the needs of customers and building rapport. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Overview We re looking for an experienced and inspiring Customer Service Team Leader to lead a small, dynamic team at the heart of Belazu s customer experience. You ll be responsible for upholding high standards, coaching team performance, and driving continuous improvement across the full customer journey - from order management to complaints resolution and feedback analysis. If you re someone who thrives in a fast-paced, B2B environment, loves working with data and people, and enjoys building strong relationships across the business-this could be your next great role. About Belazu This is a lovely opportunity to join a business with an impressive set of accreditations, from B Corp status to silver standard Investors in People and newly recognised in 2025 as a Sunday Times Best Place to Work. We are a diverse team with a shared set of professional goals and social values that drive a hugely satisfying working experience. Belazu has been a pioneer of supplying high quality, Middle Eastern and Mediterranean Ingredients within the UK s Foodservice for over 30 years. We are an innovative leader in our field, with an energetic and high performing working culture. We have ambitious plans to grow over the next 5 years and take great pride in the values that form the spine of our business. What the day job looks like: As Customer Service Team Leader , you will: Lead performance management, quality assurance, and daily team operations. Deliver regular 1:1s, team meetings, KPI reviews, coaching and feedback. Oversee complaint handling and act as a point of escalation. Monitor team performance and analyse service trends and KPIs. Own customer satisfaction reporting (NPS, CSAT, CES) and act on feedback. Lead onboarding and training for new joiners and continuous development for the team. Collaborate with wider departments to improve service efficiency and customer experience. Provide reporting and insight to senior leaders (orders, credits, trends, finance). Contribute to system improvements, process documentation and tech rollouts Support the Customer Operations Manager with ad hoc tasks and inbox management when required. This role will suit you if: You ve led a high-performing customer service team in a B2B environment. You re data-savvy and confident analysing KPIs and customer feedback to drive improvement. You re naturally proactive, calm under pressure, and great at motivating others. You ve got strong communication skills and enjoy cross-functional collaboration. You re hands-on, organised, and always looking for ways to improve systems and service. You have experience with CRM/telephony tools like Microsoft Dynamics and Teams. This role may not be for you if: You re not confident managing others or having performance conversations. You don t enjoy fast-paced environments with shifting priorities. You re looking for a back-office or non-customer-facing role. You re unable to commute to Greenford at least 3 days a week. What s in it for you? 25 days annual leave + 8 public holidays, increasing with service Auto-Enrolment Pension, plus an enhanced pension option Discretionary annual bonus scheme Learning and development opportunities Life assurance from day one Cycle to work scheme Employee benefits portal with retail discounts, EAP and GP services and financial support tools Volunteer days Free parking on site Up to 40% discount on Company products Socials and internal awards Subsidised Canteen Terms 40 hrs/wk, 08:30am - 17:00pm Mon-Fri Hybrid role (minimum 3 days in the office, possibly 4 depending on business need) Probationary period: 3 months Annual salary review 10% KPI related bonus based around challenging but achievable tasks related to the role Thanks for reading our job advert. We do our very best to bring to life what it s like working as part of our team. Diverse teams really are the best teams. We want everyone to feel they can be themselves at work and develop their talents to the full. All colleagues are expected to take personal responsibility for keeping our workplace free from discrimination, harassment, and bullying - a place where everyone is treated fairly and respectfully. We also know that sometimes some candidates may be put off applying for a job unless they think they can tick every box. If you are really excited about working with us and think you can do much of what we are looking for but aren t sure if you are 100% there yet... go on... why not give it a whirl? Good luck!

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: • Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities., • Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics., • Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation, • Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation, • Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities.What you'll bring:, • Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S., • Experience with mobility tracking systems and vendor platforms, • Attention to detail and the Ability to present data in a manner which is clear and easy to understand, • Experience with mobility tracking systems and vendor platforms, • Attention to detail and the Ability to present data in a manner which is clear and easy to understandTeam overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

REPORTING TO: Manager, Team Member Service Centre LOCATION: World Business Centre (Heathrow) HOURS: Full time, 37.5 hours per week SHIFT PATTERN: Monday - Friday, 8.30am-5pm SALARY: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! ROLE OVERVIEW AND PURPOSE We are looking for a capable, driven, flexible and solutions focused individual for the position of HR Administrator. This role will report to the Manager, Team Member Service Centre. The successful candidate will be able to work in a fast-paced environment, delivering HR support to our operational teams primarily utilising the Company’s new global enterprise system Oracle TMG and supporting business critical projects. The role exposes the applicant to data entry, onboarding processes, compliance and projects. It is a great opportunity for a person who is meticulous in accurately entering in data, excellent customer service, strong attention to detail and supporting the HR function. KEY RESPONSIBILITIES To administer starter/leaver processes including all documentation, contracts, offer letters. Immigration Documentation checks for new starters. To work in partnership with HR and Payroll teams to ensure data records are consistently and accurately maintained. To prepare all contracts/letters for any changes to employee terms and conditions. To enter data in the HR System – Oracle and maintain these accordingly. To prepare all reference requests and liaise with external companies. To manage the UK HR Inbox. Acting as first point of contact for general HR queries. To provide general administration support to the HR Department as required including filing, answering the telephone, scanning, photocopying and emails. REQUIRED SKILLS AND EXPERIENCE Ability to communicate effectively with internal and external contacts at all levels. Ability to work to work in a fast-paced environment with strict deadlines, within defined standards. Ability to work appropriately with confidential and sensitive information. Ability to undertake notes/minutes at meetings. Good personal organisation and a flexible approach. Excellent written and verbal communication skills with great attention to detail. A creative and decisive thinker. Ability to work as part of a team. Good Microsoft Office skills. DESIRED SKILLS AND EXPERIENCE Experience of Human Resources administration. Experience of producing accurate and complex employment/contractual documentation and correspondence. Good understanding of Right to Work requirements. Ability to provide basic advice on employment terms, conditions, policies and procedures. Experience of using Oracle - HR IT System or a similar HR IT System. Experience working in a HR Shared Services Team. Benefits We’re proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM’s benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

Electronics Applications Engineer (Customer Support). Are you an Electronics Engineer or similar looking for a customer-facing role where you will be recognised as a technical expert and responsible for being customers first point of contact for service and support?. In this office based role you'll

Our client is looking for a motivated service desk engineer looking to grow their career. Offering a strong progression plan and lots of training as well as a solid salary and interesting modern tech stack. 12 years of experience in user desktop support with strong technical capabilities in this area. ~ This experience should either be within a Managed Service Provider (MSP) environment or involve full IT responsibility in a small business setting Practical experience supporting Windows desktops, including building PCs and troubleshooting issues related to operating systems, drivers, and software. Proficiency in supporting all versions of Microsoft Office, resolving a range of user-related issues. Experience with server administration tasks, such as managing Active Directory, applying group policies, and resolving login issues, including those related to remote access. Administration of Microsoft 365 services (Exchange, SharePoint, OneDrive), including handling mailbox limits, shared mailboxes, and file/folder permissions. Support for mobile email, including setup and sync troubleshooting for mailboxes on smartphones. Strong communication skills in both spoken and written English are essential for helpdesk phone support and customer-facing communication. Completion of at least one Microsoft certification exam. Experience in building and setting up Windows Servers.

Our client is looking for a motivated service desk engineer looking to grow their career. Offering a strong progression plan and lots of training as well as a solid salary and interesting modern tech stack. 12 years of experience in user desktop support with strong technical capabilities in this area. ~ This experience should either be within a Managed Service Provider (MSP) environment or involve full IT responsibility in a small business setting Practical experience supporting Windows desktops, including building PCs and troubleshooting issues related to operating systems, drivers, and software. Proficiency in supporting all versions of Microsoft Office, resolving a range of user-related issues. Experience with server administration tasks, such as managing Active Directory, applying group policies, and resolving login issues, including those related to remote access. Administration of Microsoft 365 services (Exchange, SharePoint, OneDrive), including handling mailbox limits, shared mailboxes, and file/folder permissions. Support for mobile email, including setup and sync troubleshooting for mailboxes on smartphones. Strong communication skills in both spoken and written English are essential for helpdesk phone support and customer-facing communication. Completion of at least one Microsoft certification exam. Experience in building and setting up Windows Servers.

Job Responsibilities 1. Take full responsibility for the daily operation of the distribution center, including the planning, resource scheduling, and execution supervision of end-point deliveries;, 2. Build a high-performing team and improve the recruitment, training, and assessment systems;, 3. Dynamically allocate resources to cope with business fluctuations, ensure service stability, and strictly enforce safety, security, and quality standards and regulations;, 4. Establish a responsibility-oriented team culture and promote continuous improvement;, 5. Monitor core operational indicators, formulate improvement plans to enhance efficiency and customer experience. Job Requirements 1. Experience in logistics management, operations management, business administration or related fields;, 2. At least 3 years of experience in logistics/warehousing operations, with experience in end delivery preferred;, 3. Capable of managing diverse teams and handling pressure;, 4. Skilled in data-driven operations, proficient in logistics systems (WMS) and Microsoft Office software;, 5. Excellent cross-departmental collaboration and problem-solving skills.

We’re delighted to be working with a vibrant, multi-site hospitality business that’s passionate about its people, culture, and growth. They’re looking for an experienced People Business Partner to join their team and play a key role in shaping the people strategy across their restaurants and support functions. This is a fantastic opportunity for a dynamic HR professional who thrives in a fast-paced, service-led environment and wants to make a tangible impact across a growing, people-first organisation. The Role As the People Business Partner, you’ll work closely with both Operations and Head Office teams to deliver a high-quality, customer-focused HR service. You’ll lead on people initiatives that drive performance, engagement, and development while ensuring consistency and compliance across all sites. Key Responsibilities • Partner with senior leaders to design and deliver people plans that support business goals., • Coach and empower managers through employee relations, performance, and engagement challenges., • Manage and resolve ER cases with confidence and fairness., • Champion a culture of inclusion, recognition, and wellbeing., • Support recruitment and succession planning to ensure strong leadership pipelines., • Deliver engaging training and development initiatives., • Use people data and insights to inform decision-making and continuous improvement. What We’re Looking For • Proven experience as an HR Business Partner or HR Generalist within a multi-site hospitality, retail, or service sector., • Strong knowledge of UK employment law and ER best practice., • Excellent communication and relationship-building skills., • Commercially aware, proactive, and organised with the ability to work at pace., • Confident using HR systems and Microsoft Office tools., • CIPD Level 5 (or above) qualification preferred. The Opportunity This is an exciting chance to join a forward-thinking hospitality brand that values collaboration, creativity, and continuous improvement. You’ll have the autonomy to influence real change and the support to grow your career within an ambitious, people-led business.

Client Services Executive Location: West London (Head Office) Salary: £30,000-£35,000 basic + £10,000 commission Contract: Full-time, Monday to Friday Highlights: • Join a newly created team within an established, well-regarded housebuilder with exceptional career progression opportunities, • Work across several exciting developments coming forward, playing a pivotal role in the sales pipeline, • Monday to Friday working pattern with no weekend commitments, based in contemporary head office surroundings About the opportunity A well-established and respected housebuilder, is seeking a Client Services Executive to join their newly formed team at head office. This role has been created to support the business's growth as they bring forward several new developments across their portfolio. You'll be responsible for managing inbound leads, qualifying prospects and converting enquiries into appointments across their live developments. This position offers the rare combination of a Monday to Friday schedule whilst working in the new homes sector, making it ideal for sales professionals seeking stability alongside career growth. What makes the role exceptional As part of a newly created team, you'll have the opportunity to shape processes and make a genuine impact from day one. My client's reputation and strong pipeline of developments means you'll be working with high-quality leads and desirable properties. The head office environment provides a contemporary, professional setting with access to senior leadership and clear pathways for advancement. With loads of developments in the pipeline, the business is experiencing significant growth, creating genuine opportunities for those who perform well to progress within the organisation. Key responsibilities • Manage and respond to inbound enquiries across multiple developments in a timely and professional manner, • Qualify leads to understand buyer requirements, budget and timelines, • Match prospects with suitable developments across the portfolio and convert enquiries into viewings, • Maintain accurate records within the CRM system and track lead progression, • Build rapport with potential buyers and provide exceptional customer service, • Liaise with on-site sales teams to coordinate viewings and handovers, • Follow up with prospects to nurture relationships and move them through the sales journey, • Report on lead conversion rates and provide insights to support marketing strategies Requirements • Previous experience in a sales, customer service or lead qualification role within real estate, • Strong communication skills with the ability to engage prospects over the phone, • Excellent organisational abilities and attention to detail, • Confident using CRM systems and technology, • Ability to work in a fast-paced environment managing multiple enquiries, • Results-driven approach with a focus on conversion, • Professional telephone manner and customer-focused mindset, • Interest in property or new homes sector is advantageous Rewards and benefits • Basic salary of £30,000-£35,000, • Commission structure up to £10,000 per annum, • Monday to Friday working pattern with no weekend requirements, • Based in contemporary head office environment, • Clear career progression opportunities within a growing business, • Work across a diverse portfolio of developments, • Be part of a newly created team with scope to shape the role, • Professional development with an established housebuilder We are an equal opportunities recruiter, valuing diversity and inclusion and welcoming applications from all suitably qualified individuals, regardless of background. To apply for this position or discuss the opportunity in more detail, please get in touch with deverellsmith, the strategic recruitment partner for this role.

Assistant Manager | Fast-Paced Retail | Up to £36K + £4K Bonus + Great Benefits Lead, Motivate, and Deliver Exceptional Service in a High-Energy Retail Environment Are you a customer-focused leader with experience in high-volume, fast-paced retail? Do you take pride in driving team performance, motivating others, and delivering standout customer experiences? If so, this is a fantastic opportunity to step into a leadership role with a globally recognised retail brand. The Role: As Assistant Manager, you'll support the Store Manager in leading a large and diverse team in one of the busiest retail environments in the country. You'll play a key part in creating a positive, energetic workplace culture while ensuring the smooth day-to-day running of the store. From team coaching and service standards to stock control and compliance, you'll help ensure everything operates at peak performance. Why Join Us? * Salary up to £36K + £4K performance bonus * 3 or 4-day workweek * Clear career path to Store Manager, Regional Manager or Head Office functions (HR, Operations, Commercial) * Full training and dev...

We offer the best and broadest range of content, deliver market-leading customer service and use innovative technology to give customers a better TV experience. We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying th

Customer Service Agent - Front Office - WrexhamSalary: £25,000 - £30,000 / yearThe role of a Customer Service Agent is to handle incoming and outgoing contact, across a variety of communication channels). The Customer Service Agent delivers support to customers across our product portfolio, resolv

We’re working with a well-established engineering and manufacturing business to find a proactive Customer Service Representative to join their friendly team in Hove. You’ll be responsible for supporting customers with their orders and enquiries, managing accounts, processing orders through the E

Delivering high quality customer service by telephone and in writing in the customer services team. Vacancy Name Customer Service Assistant - Combined Call Centre & Back Office (2 roles). Job Details: Customer Service Assistant - Combined Call Centre & Back Office (2 roles).

As their Customer Service Coordinator, you will be the heartbeat of our customer interactions. Join Our clients team as their Customer Service Coordinator!. They are growing and looking for a dedicated Customer Coordinator who shares their enthusiasm for customer care and team spirit.

Customer Focus: A passion for delivering outstanding customer service; empathy and patience in handling customer concerns. Customer Service Executive (Hybrid - Office & Remote). Tech-Savvy: Familiarity with CRM systems and other customer service tools; proficiency in Microsoft Office Suite.

Relief Customer Service Assistant. You'll bring a positive attitude, strong reliability, and a passion for delivering excellent customer service in every setting. A genuine passion for providing excellent customer service.

As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. You should be efficient, proactive, friendly, and confident

As a Bank Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us.As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and

Keep the team up to date about departmental, hotel and company activities through daily communications including financial feedback, customer feedback, and guest feedback reports; taking appropriate actions for improvement. Support and ensure that our department employees consist

Here’s a taste of what you will be doing as a Savings Customer Ambassador: - Welcome customers to the branch, dealing with enquiries and supporting with transactions using our branch-based systems whilst creating a strong customer first culture Deliver outstanding service in every customer i

No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists. Customer service representative agent experience is not necessary.

Positive attitude with the natural ability to provide excellent service in a team environment, dealing with people from many cultures.

Your role will include: • Covering reception duties, answering the telephones, and welcoming people to the service • Supporting the collection, collation and inputting of all Via service data as it relates to the National Drug Treatment Monitoring Service (NDTMS). Via’s West Berkshire service

Positive attitude with the natural ability to provide excellent service in a team environment, dealing with people from many cultures.

Maintaining a high level of customer service, customer liaison through online, telephone contact and customer visits when applicable. Review the development of key accounts and customer partnerships to allow sales team to maintain focus on key customers. As one of the UK’s leading forge manufactur

The Role We're currently seeking an Office Manager to become an integral part of our operations at our Fareham based office. As our Office Manager, you'll play a pivotal role in ensuring the efficient functioning of our office while providing vital support to our team members. Office Manager - Fareh

Duties includes of a customer service advisor:\n\n * Regular customer/supplier interaction. Due to their success, they are looking for an experienced customer service advisor who is a focused individual to work 3 days in their office and 2 from home. The ideal candidate should\n\n * Excellent commun

We are looking for a Customer Service Advisor to join a multi-award winning company at their Head Office in Watford. As a Customer Service Advisor, you will be working with a team of people to respond to queries from existing customers to diagnose issues and provide additional support. Their modern,

For customers, it translates into an unrivalled experience, exceptional customer service, and a. Sales and Customer Service Assistant. This approach creates a motivating atmosphere while providing unparalleled access to potential customers.

Full Training and Development A supportive Management Structure Subsidised Manufacturer Car Purchase schemes for your family Discounted MOT and servicing Company Perkbox Scheme Long service additional holiday Future Development Opportunities with a Large Group Access to a large stock with

Service Advisor - Twickenham - \n\nBasic Salary - £28,000 - £32,000 - \n\nOTE - £40,000 - £45,000 uncapped - \n\nGreat Benefits Package - \n\nOur client, a busy franchised main dealership in Twickenham has the requirement for a Service Advisor to join their successful Aftersales. Service Advisor

Service Advisor Basic Salary - Up To £38,000 DOE Location - Finchley Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Independent Garage? Responsibilities of a Service Advisor Arranging Service Department bookings. Up sell