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About Us Firmdale Hotels is a privately owned luxury hotel group comprising eleven boutique hotels in London and New York, including the Charlotte Street Hotel, Ham Yard Hotel, and Crosby Street Hotel. Renowned for our bold interiors, curated experiences, and exceptional service, our culture is as distinctive as our properties: creative, passionate, and people-focused. The Role We are looking for an experienced Project Administrator to join our central team and support the efficient delivery of key maintenance, refurbishment, and business improvement projects across the Firmdale Hotels group. This is a vital, hands-on role that requires someone confident in working within a busy project office. From coordinating hotel refurbishments and maintenance schedules to supporting system rollouts and liaising with multiple stakeholders, you'll help ensure projects are delivered on time, within budget and to our high standards. This is a 12 Month Fixed Term Contract starting January 2027 based at our central London office Key Responsibilities • Provide high-level administrative support to project managers and senior stakeholders, • Coordinate and schedule project meetings, prepare agendas and take minutes, • Maintain accurate project documentation, reports, and trackers, • Liaise with internal departments, housekeeping teams, and external contractors and suppliers, • Monitor timelines, budgets and milestones to ensure successful project delivery, • Assist with procurement, contract management and invoice processing, • Support the coordination of maintenance contracts, supplier performance and logistics, • Act as a key point of contact for hotel teams regarding ongoing works and contractor visits, • Identify and help resolve risks and issues impacting project timelines, • Manage multiple priorities and communicate clearly and effectively across teams What We're Looking For • Extensive experience working in a project or facilities office environment, • Strong organisational and multitasking skills, • Proven ability to coordinate across multiple projects and stakeholders, • Comfortable managing contractors, suppliers, and external partners, • A proactive and solutions-focused mindset, • Excellent written and verbal communication skills, • Previous experience in facilities, maintenance, or hotel operations preferred, • Confidence in taking ownership, working independently, and supporting a dynamic team, • Highly proficient in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint What We Offer: • Competitive salary plus service charge to be discussed at venue., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you thrive in a fast-paced environment and enjoy being at the heart of exciting projects, we'd love to hear from you Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Must be responsible for organizing the efficient and safe storage and dispatch of warehoused products. Other duties and responsibilities of a Warehouse Manager include: • Using real-time data collection to increase accuracy and lower labour costs, • Maintaining computerised administration, stock inventory and retrieval systems, • Inspecting and approving the quality and quantity of goods or equipment received and shipped out, • Enforcing health standards, safety and security procedures, • Enforcing company rules and regulations, • Managing staff, building teams, training employees and monitoring production performance, • Communicating and interacting with clients, vendors, suppliers and customers, • Overseeing logistics of receiving, warehousing and dispatch operations, • Meeting regularly with warehouse leads to assess, analyse and develop actionable plans for loss prevention and productivity., • Performing general maintenance of the machinery used in the warehouse

Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, Kitchen and bar teams, mentoring, motivating and inspiring them to deliver the best Caffe Concerto guest experience possible. In return, our assistant managers will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: -50% staff discounts in all our venues even on your days off -Extra service charge -Flexible weekly time table. -Annual holidays of 4 weeks. -Learning and development opportunities. -Free meals during working hours. Requirements: -Positive attitude and experience is required. -Must have the stamina to work full time be flexible and do long shifts. -Be able to reach, bend, stoop and frequently lift up to 50 pounds. -Possess excellent basic math skills and have the ability to operate a cash register or POS system.

Hotel Receptionist – The Gyle Hotel 4* Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possess 33 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times so communication is key. The Hotel Receptionist will: · ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level · be a system superuser, updating guests’ history accordingly and understanding very well the management of room rates · be extremely knowledgeable in regards to the company services, standards & products · commercially and financially astute · flexible on working hrs and duties · have a great eye for details and will maintain guests’ record up to date at all time · provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

At Ottolenghi, we're known for vibrant food, busy delis, and restaurants full of energy—but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest. Ottolenghi Richmond takes everything we love about our delis and places it in the heart of one of London's most charming and green neighbourhoods. What you'll do • Wash, clean, and sanitise all kitchen equipment, crockery, cutlery, and surfaces., • Maintain cleanliness and hygiene throughout the kitchen at all times., • Support the kitchen team with food preparation tasks as directed., • Assist with receiving, storing, and rotating deliveries correctly., • Empty and manage waste correctly and in line with sustainability practices., • Ensure equipment is clean and ready for service at all times., • Report any maintenance issues to the relevant supervisor. What we're looking for • Previous experience in a professional kitchen environment, • A hardworking and reliable attitude., • Willingness to work as part of a team in a fast-paced environment. Key skills • Strong work ethic and a positive attitude., • Physical stamina and ability to work on your feet throughout a shift., • Reliability and punctuality., • Strong communication and interpersonal skills., • Well-organised with excellent attention to detail., • Comfortable using relevant IT systems., • Ability to multitask and problem-solve in a fast-paced environment., • Calm under pressure with a solution-focused mindset., • A genuine passion for hospitality and kitchen operations and continuous improvement. What's in it for you? • 28 days annual leave per year, inclusive of bank holidays, • Delicious Ottolenghi staff meals on shift and generous staff discount, • Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts, • Refer a Friend Bonus: £500 for each successful referral, • Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef's Academy workshops, and access to external courses, • A warm, inclusive working culture where individuality, growth, and creativity are celebrated, • Enhanced Parental Pay after two years' service, • A special birthday treat to celebrate your day, • Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen, • A collaborative and creative environment where your ideas are valued If you care about great food, great people, and doing things properly, we'd love to hear from you.

SOUS CHEF – HONEST GREENS We are Honest Greens 🌱, an innovative, passionate, and rapidly expanding restaurant lifestyle brand with one mission: improve society through real food. We do things differently in our industry, embracing — and creating — new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredibly delicious. We believe this will help people in our communities live longer, happier, and more sustainable lives. Over the coming years, we will be scaling our restaurant, geographical, and digital footprint to ensure our customers can interact with our brand wherever they are. This is an amazing opportunity to join our journey as we build our product and scale globally. We are looking for a highly motivated, hands-on SOUS CHEF to support the Head Chef in running the kitchen operations of one of our restaurants, and to lead the kitchen in their absence. The ideal candidate is a passionate culinarian and emerging leader, with solid experience in high-volume kitchens. You’ll thrive in a fast-paced, service-driven environment where no two days are the same — and you’ll play a key role in ensuring that our food is consistently fresh, delicious, and beautifully presented, while motivating and developing the kitchen team on every shift. Your day-to-day will include… • Supporting the Head Chef in overseeing food preparation, storage, FIFO, recipes, and plating standards, and running the pass during service., • Leading the kitchen in the Head Chef’s absence, taking full responsibility for the shift, the team, and our quality standards., • Preparing ingredient and material orders based on stock levels and restaurant needs, flagging shortages or urgent requests to the Head Chef., • Checking deliveries, verifying invoices, and ensuring products are correctly labeled and stored upon receipt, ensuring efficiency and minimal waste., • Monitoring portion control, waste, and kitchen productivity during shifts, helping the Head Chef hit food and labour cost targets., • Supporting with kitchen rotas and shift planning, ensuring adequate staffing and smooth shift handovers., • Running daily and weekly cleaning routines and completing food safety records, ensuring the kitchen and storage areas are always in compliance with health, safety, and sanitation standards., • Using company tools for communication, reporting, and organizational tasks during shifts., • Training new and existing team members on stations, recipes, and standards, and supporting the Head Chef with onboarding and performance follow-up., • Providing hands-on coaching that is clear, aligned with Honest Greens’ values, and focused on elevating operational excellence and individual performance. Skills & Qualifications • 2+ years of experience as a Sous Chef, Junior Sous Chef, or senior Chef de Partie in a high-volume kitchen, preferably within casual dining, fast-casual, or lifestyle-driven restaurants., • Strong culinary skills and a solid understanding of food safety, hygiene, and compliance standards., • Level 2 Food Safety & Hygiene certificate (Level 3 is a plus)., • Experience training and motivating kitchen team members, with the ambition to grow into a Head Chef role., • Excellent organizational, problem-solving, and multitasking skills, staying calm and in control during busy services., • Familiarity with kitchen management tools and operational systems (ordering, stock, and food safety records)., • Strong communication skills with a collaborative, team-first approach., • Passion for food, sustainability, and delivering exceptional guest experiences., • Fluency in English; Spanish is a plus. Benefits 💸 Attractive wage 🍍 Free daily food in our restaurants 🥑 50% discount in our restaurants 🎟️ Awesome corporate events 🚀 Internal growth opportunities 🌍 International, open-minded and unique team If you’re passionate about great food, developing people, and stepping up as a kitchen leader, and growing with a dynamic, purpose-driven brand — we’d love to meet you!

Assistant General Manager Location: London (first 3 digits of postcode) Overall Earnings - Up to £52,000 per annum (depending on experience) + bonus The Role We're looking for an Assistant General Manager to join our team at Caravan. At Caravan, our leaders set the tone. As an Assistant General Manager, you'll support your General Manager to deliver outstanding results across people, product, place, performance and profit. You'll lead from the floor: keeping every service flowing smoothly, building confident and happy teams and making sure our 'All Welcome' hospitality is felt by every guest, every day. What you'll do: As Assistant General Manager you are responsible for delivering exceptional hospitality experiences to our guests and team. To make that happen you'll: • Ensure our food, drink, and service standards are consistently delivered, • Recruit, onboard and develop confident, high-performing teams: making sure new hires feel welcome and everyone has clear training, reviews and development plans, • Drive sales, labour, GP, and wastage targets while protecting the Caravan culture, • Manage systems including Fourth, Harri, Mapal, Workvivo to oversee the rota, payroll and compliance, • Maintain property standards, health & safety, and compliance with EHO/Food Alert, • Contribute to management meetings, audits, and action plans About You: We hire for mindset, not just skill. To thrive as an Assistant General Manager, you should be: • An experienced and ambitious hospitality leader (with multi-shift or management experience), focused on growing into a future General Manager, • Confident leading teams, managing standards, and creating great guest experiences, • A culture ambassador: positive, approachable, and committed to Caravan's values, • Organised, commercially aware, and able to balance operations with people development What We Offer • Competitive overall earnings + bonus, • Career progression supported by leadership training and development, including our Leadership Development Programme, Train the Trainer, and Hospitality Programme., • Meals + drinks on shift, • Dining discounts for family & friends, • Coffee discounts at Caravan Coffee Roasters, • Access to financial health, wellbeing, and mentoring support, • Birthday & anniversary vouchers About us At Caravan, we believe hospitality is about more than just great food and drink, it's about people. Since 2010, we have been building award-winning restaurants and a specialty coffee roastery while investing in sustainability, diversity, inclusion, and community. We're also proudly B Corp Certified, which means we're committed to people and planet as much as we care about delivering genuine hospitality. Apply Now Caravan is an equal opportunities employer. We welcome applicants from all backgrounds and experiences. Apply today and take the next step in your management career as an Assistant General Manager at Caravan.

Assistant General Manager Location: London (first 3 digits of postcode) Overall Earnings - Up to £52,000 per annum (depending on experience) + bonus The Role We're looking for an Assistant General Manager to join our team at Caravan. At Caravan, our leaders set the tone. As an Assistant General Manager, you'll support your General Manager to deliver outstanding results across people, product, place, performance and profit. You'll lead from the floor: keeping every service flowing smoothly, building confident and happy teams and making sure our 'All Welcome' hospitality is felt by every guest, every day. What you'll do: As Assistant General Manager you are responsible for delivering exceptional hospitality experiences to our guests and team. To make that happen you'll: • Ensure our food, drink, and service standards are consistently delivered, • Recruit, onboard and develop confident, high-performing teams: making sure new hires feel welcome and everyone has clear training, reviews and development plans, • Drive sales, labour, GP, and wastage targets while protecting the Caravan culture, • Manage systems including Fourth, Harri, Mapal, Workvivo to oversee the rota, payroll and compliance, • Maintain property standards, health & safety, and compliance with EHO/Food Alert, • Contribute to management meetings, audits, and action plans About You: We hire for mindset, not just skill. To thrive as an Assistant General Manager, you should be: • An experienced and ambitious hospitality leader (with multi-shift or management experience), focused on growing into a future General Manager, • Confident leading teams, managing standards, and creating great guest experiences, • A culture ambassador: positive, approachable, and committed to Caravan's values, • Organised, commercially aware, and able to balance operations with people development What We Offer • Competitive overall earnings + bonus, • Career progression supported by leadership training and development, including our Leadership Development Programme, Train the Trainer, and Hospitality Programme., • Meals + drinks on shift, • Dining discounts for family & friends, • Coffee discounts at Caravan Coffee Roasters, • Access to financial health, wellbeing, and mentoring support, • Birthday & anniversary vouchers About us At Caravan, we believe hospitality is about more than just great food and drink, it's about people. Since 2010, we have been building award-winning restaurants and a specialty coffee roastery while investing in sustainability, diversity, inclusion, and community. We're also proudly B Corp Certified, which means we're committed to people and planet as much as we care about delivering genuine hospitality. Apply Now Caravan is an equal opportunities employer. We welcome applicants from all backgrounds and experiences. Apply today and take the next step in your management career as an Assistant General Manager at Caravan.

Property Compliance Manager - Urban Pubs & Bars | London | Full-Time | Field-Based Join one of London's fastest-growing pub, bar and restaurant groups! At Urban Pubs & Bars, we're all about creating incredible places for people to eat, drink and socialise. From bustling neighbourhood pubs and award-winning restaurants to lively cocktail bars and competitive socialising venues, our collection of over 60 unique London locations continues to grow. Behind every great venue is a team making sure everything runs safely, smoothly and to the highest standards. That's where you come in! We're on the lookout for an experienced and proactive Property Compliance Manager to join our growing Property Team. This is a fantastic opportunity to take ownership of statutory property compliance across our diverse London estate, ensuring our venues remain safe, compliant and ready to deliver exceptional experiences for our guests and teams. Reporting directly to our Head of Property, you'll play a key role in protecting our people, properties and business, working closely with our Operations, Maintenance and Property teams to keep everything on track. What You'll Be Doing • Taking ownership of compliance – Lead our statutory property compliance programme across the estate, ensuring inspections, certifications and remedial actions are completed to the highest standards., • Keeping our venues safe – Oversee essential compliance requirements covering fire safety systems, gas, electrical installations, asbestos, water hygiene, lifting equipment, kitchen extraction and other statutory obligations., • Staying one step ahead – Maintain our compliance calendar, planned maintenance visits and inspection schedules, making sure nothing slips through the cracks., • Turning reports into action – Review contractor reports, identify risks and ensure any issues are prioritised, addressed and properly closed out., • Making compliance simple – Maintain accurate records, certification and reporting systems, providing clear visibility of compliance performance across our sites., • Working with the best – Manage specialist contractors and suppliers, ensuring great service, value for money and consistently high standards., • Supporting our growth – Play an important role in bringing new venues into the Urban family, ensuring compliance requirements are understood and addressed before opening., • Being the expert – Keep up to date with changing legislation, advise key stakeholders and confidently escalate any significant risks or concerns., • Driving continuous improvement – Identify trends, carry out site audits and help us build smarter, more efficient compliance processes as we continue to expand. What We're Looking For We're looking for someone who knows their stuff, takes pride in getting the details right and enjoys working in a fast-paced, growing business. • Proven experience in statutory property compliance, ideally across a multi-site hospitality, leisure, retail or facilities management environment., • A strong understanding of property-related health and safety legislation, statutory inspections and certification requirements., • Confidence reviewing technical reports, challenging contractors and managing remedial works through to completion., • Excellent organisational skills, with the ability to juggle multiple priorities across a busy estate., • A proactive, solutions-focused approach and a genuine passion for maintaining high standards., • Strong communication skills and the confidence to work with everyone from site teams to senior leadership., • Comfortable using compliance management systems, reporting tools and Microsoft Office, including SharePoint., • A relevant qualification in property, facilities management, compliance or health and safety would be a bonus., • A hands-on approach and willingness to travel regularly between our London venues. Why Join Urban Pubs & Bars? We're a business that's growing fast, but we've never lost sight of what makes us special – great people, brilliant venues and a genuine passion for hospitality. You'll be joining an ambitious, supportive team where your expertise will make a real difference. With an expanding estate and exciting new openings on the horizon, there's never been a better time to become part of the Urban family. What We Offer: • Competitive salary, dependent on experience., • 30% discount on food and drinks across our fantastic venues., • Opportunities for career development and progression as our business grows., • Access to our employee assistance programme and wellbeing support., • A supportive, people-focused working environment., • The chance to work with some of London's most exciting pubs, bars and restaurants., • A dynamic role where no two days are the same. Sound Like Your Kind of Role? If you're passionate about property compliance, love keeping things organised and want to make a real impact in a growing hospitality business, we'd love to hear from you! **Apply today and become part of the Urban Pubs & Bars family! Welcome to London's biggest independent pub company ! Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites' on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won 'Best Managed Pub Company - 2-50 sites' in 2023 and most recently won 'Best Managed Pub Company - 2-50 sites' and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for. **

Floor Supervisor Job Description Job Title Floor Supervisor Department Operations / Front of House Reports To Restaurant Manager / General Manager Job Purpose The Floor Supervisor is responsible for overseeing the day-to-day front-of-house operation, ensuring exceptional guest experiences, maintaining service standards, supporting team performance, and ensuring smooth restaurant operations during service periods. The role requires strong leadership, excellent communication skills, attention to detail, and a passion for hospitality. Key Responsibilities Guest Experience & Service Excellence • Ensure all guests receive friendly, professional, and attentive service., • Lead by example and maintain high standards of hospitality at all times., • Greet and engage with guests where appropriate to ensure satisfaction., • Handle guest feedback, complaints, and service recovery professionally and efficiently., • Monitor guest experience throughout service and take proactive action where necessary., • Ensure guests feel welcomed, valued, and looked after during their visit. Team Leadership • Supervise, motivate, and support Front of House team members during service., • Conduct pre-shift briefings and ensure staff are fully informed of daily specials, menu updates, promotions, and operational requirements., • Monitor employee performance and provide coaching and guidance where needed., • Promote teamwork, professionalism, and a positive working environment., • Assist with the onboarding and training of new team members., • Ensure company standards, policies, and procedures are consistently followed. Service Operations • Oversee smooth and efficient restaurant operations throughout service., • Ensure correct table allocation and effective management of reservations and walk-ins., • Monitor service flow and coordinate between front and back of house teams., • Ensure food and drinks are delivered accurately and within company standards., • Support the team during busy periods and maintain service efficiency., • Manage service timing and guest expectations effectively. Sales & Upselling • Encourage and support upselling opportunities across food and beverage offerings., • Ensure the team has strong product knowledge of menus, drinks, allergens, and promotions., • Monitor average spend and support initiatives to maximise revenue., • Promote specials, signature dishes, and premium beverage options. Health & Safety • Ensure compliance with all food safety, health and safety, and licensing regulations., • Maintain high standards of cleanliness and presentation throughout the restaurant., • Ensure all team members follow hygiene and safety procedures., • Report maintenance issues and health and safety concerns promptly. Cash Handling & Administration • Support daily opening and closing procedures., • Assist with cash handling procedures and reconciliation where required., • Complete operational checklists and service reports., • Ensure accurate recording of guest feedback and operational issues. Knowledge & Skills Required Essential • Previous experience in a supervisory role within hospitality or restaurant operations., • Excellent customer service skills., • Strong leadership and team management abilities., • Good communication and interpersonal skills., • Ability to remain calm under pressure., • Strong organisational and problem-solving skills., • Knowledge of food safety and health & safety regulations., • Good understanding of restaurant service standards. Desirable • Personal Licence Holder (where applicable)., • First Aid qualification., • Experience with reservation and POS systems., • Knowledge of Mediterranean, Turkish, or similar hospitality concepts. Key Performance Indicators (KPIs) • Guest satisfaction scores and feedback., • Service standards compliance., • Team performance and engagement., • Sales and upselling performance., • Mystery shopper results., • Operational efficiency during service., • Cleanliness and presentation standards., • Reduction in guest complaints. Working Relationships The Floor Supervisor will work closely with: • General Manager, • Restaurant Manager, • Head Chef and Kitchen Team, • Front of House Team, • Bar Team, • HR Department Company Expectations All employees are expected to: • Deliver exceptional hospitality and guest service., • Demonstrate professionalism and integrity., • Take ownership of guest satisfaction., • Support colleagues and contribute to a positive team culture., • Uphold company values, policies, and standards at all times. HAZ Group is committed to providing memorable guest experiences through exceptional service, teamwork, and continuous improvement.

Employer: Aten Communications UK Ltd Location: 25 Cabot Square, Canary Wharf, London, E14 4QZ Salary: £53,500 per annum Hours: Full-time, 37.5 hours per week Contract: Permanent SOC code: 2432 – Marketing and commercial managers About us Aten Communications UK Ltd provides telecommunications and IT infrastructure solutions, including structured cabling, fibre optics, network infrastructure, CCTV, telephone systems, audiovisual solutions and maintenance services. We are seeking an experienced Commercial Manager to develop commercial opportunities, manage proposals and contract negotiations, and strengthen relationships with business clients. Reporting to the Director, the successful candidate will help develop the company’s market presence and support profitable business growth. Key responsibilities ·Work with the Director and technical colleagues to develop commercial and marketing plans, identify priority services and agree sales and revenue targets. ·Research prospective customers, market demand, competitors and pricing within the telecommunications, security and IT infrastructure sectors. ·Meet prospective and existing clients to understand their requirements and translate these into commercial proposals, coordinating technical specifications with the relevant specialists. ·Manage the preparation of quotations, tender submissions and commercial presentations, ensuring that prices, project scope, delivery commitments and contractual terms are accurate. ·Negotiate new business contracts and renewals within delegated authority, referring significant financial commitments and contractual risks to the Director. ·Plan and oversee marketing campaigns and promotional activities, coordinating internal colleagues and external providers where required. ·Build and maintain client relationships, identify opportunities for additional services and develop repeat business. ·Analyse sales results, tender outcomes, project margins and customer feedback to assess commercial performance and recommend improvements. ·Coordinate with project delivery teams to ensure that agreed client requirements and commercial commitments are clearly communicated. ·Maintain commercial records and prepare regular reports on business opportunities, revenue forecasts, contract negotiations and marketing performance. Skills, qualifications and experience ·Demonstrable experience in commercial management, tendering, proposals, contract negotiations or related business development activities. ·Experience working with business clients in engineering, technology, infrastructure, construction consultancy or a related services sector. ·Ability to develop commercial plans, assess pricing and profitability, and interpret sales and market information. ·Strong negotiation, presentation and relationship management skills. ·Experience coordinating client requirements with technical and operational teams. ·Excellent written communication, organisational and analytical skills. ·Proficiency in Microsoft Office and experience maintaining customer and commercial records. ·A relevant qualification in business, management, engineering or a related discipline would be advantageous; equivalent relevant professional experience will also be considered. How to apply Please submit your CV and a covering letter outlining your relevant commercial experience, including examples of proposals, negotiations, contracts or business growth activities.

Job Ref: 13742 Branch: Apex City of London Hotel Location: Apex City of London Hotel, London Salary/Benefits: Competitive Salary plus excellent company benefits & perks. Contract type: Permanent Hours: Full Time Shift pattern: Monday to Friday 8am to 16:30pm Hours per week: 40 Posted date: 11/11/2026 Closing date: 23/12/2026 Why Join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Lead Maintenance Engineer in London. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. Role Overview: Reporting to our Cluster Maintenance Manager, as Maintenance Manager, you will be responsible for leading and coordinating the delivery of Planned and Reactive maintenance services to the hotel's building fabric, FF&E, plant and systems. Acting as the line manager to a team of onsite Maintenance Technicians, you will take a proactive and hands on approach to maintenance that leads from the front and through example. Core to your role is the hotel's Computerised Maintenance Management Software (CMMS) that you will utilise to maintain accurate record keeping, process reactive repairs and schedule planned maintenance activities of both your direct team and external contractors. Main Responsibilities: • Line management of on-site maintenance team including the driving of productivity and high maintenance standards through ongoing mentoring and development, • Reporting regularly to the Hotel Managers (and or Hotel Operations Managers) on the status of maintenance delivery, • Providing hands-on skills and knowledge necessary to maintain the hotel and embedded systems in fully compliant, optimal condition, • Undertaking regular and proactive inspection of the building fabric, plant and systems ensuring high standards of maintenance are maintained, • Delivery of Planned and Reactive maintenance services, • Liaising closely with other hotel departments and wider management team to support continual improvement of property maintenance standards, • Accurate record keeping and the maintaining of the CMMS data base up to date, • Supervision of 3rd party contractors, • Purchase ordering of maintenance spares and outsourced specialist services, • Health & Safety management, including Statutory Compliance, Risk Assessment, Permits to Work and guarding of safe working practices, • Developing knowledge of hotel plant and systems including their switching, control and optimisation, • Actively seeking to improve the hotels Environmental performance through implementation of initiatives to reduce the consumption of utilities. About you: We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will: • Hold a minimum of 3 years management or supervisory experience within the building maintenance or facilities management arena, • Be mechanically or electrically qualified or hold other relevant trade qualification, • Be able to demonstrate sound knowledge and experience of building fabric related trades and practices, • Strong knowledge of the operation, control and maintenance of building services plant and systems (HVAC/ MEP), • Hold sound knowledge of Statutory Compliance activities related to the built environment, • Hold familiarity with the function and use of Microsoft Office suite of programmes, • Have previous experience in the use of CAFM/ CMMS or similar software, • Hold strong people management and communication skills, • Be an enthusiastic self-starter, able to motivate and inspire others, • Have achieved a Pool Plant Operator Qualification (desirable), • Hold a level 3 qualification in Health & Safety (desirable), • Live within daily commutable distance of London, • Hold willingness to work at other Apex sites as directed, some of which may involve travel from your normal place of work. This role has supervisory duties of other team members. You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 35 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication app, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. This role is not eligible for sponsorship under the Skilled Worker visa route. However, candidates who were granted Skilled Worker status prior to 22 July 2025 who have had continuous permission may still qualify for sponsorship. If you are interested, click apply. We look forward to hearing from you! About the Apex City of London Hotel The Apex City of London is tucked away on Seething Lane, a tranquil street next to the medieval St Olave's Church. Yet it's just moments from the Tower of London and Fenchurch Street Station making it unbelievably central for travel, culture and business. The Hotel boasts some of the Cities best hotel room suites and the restaurant draws inspiration from seasonal ingredients and global flavours to create an appealing mix of traditional and forward-thinking dishes.

We serve the sort of food which brings people together – over coffee, over communal tables, over all-day menus and makes us all feel good. Our restaurants feel bright and beachy and we are looking for a Host who reflect this through being passionate, sunny and welcoming. A little about this role: • A vital support to the operations of the restaurants, • Supporting the day to day running of the restaurant and most importantly, the door, • Being the first person our customers interact with giving them that Granger welcome, • Where applicable, managing the booking system especially with large events, • Managing our virtual queue and making sure every customer feels special. What we are looking for: • Someone organise themselves on a demanding a busy shift, • An inspiring individual who raises the bar in customer service, • A passionate approachable individual, • Previous experience as a host, maître d' or equivalent, • Hungry to step-up to the next level Some of our great benefits: • A real work-life balance in a people-first business with teams who love what they do., • An additional day of holiday for every year of service after two years., • Access to wellbeing support and private GP services through Hospitality Rewards., • Freshly made staff meals every shift., • 50% off when you dine in our restaurants (for up to four people)., • Cycle to work scheme., • Enhanced maternity pay, • Ongoing learning opportunities and visits to the farms and producers we work with Our Diversity & Inclusion Statement We strive to promote a working environment which values employees as individuals, an environment which encourages diversity and inclusion and appreciates the business benefits these principles bring. We are committed to allowing you to reach your maximum potential through providing opportunities for you to learn and develop. We want you to be proud of working for Granger & Co.'s and we want to be proud of our team. We cannot wait to meet you!

Job Ref: 13725 Branch: Apex City of London Hotel Location: Apex City of London Hotel, London Salary/Benefits: £15.90 per hour plus excellent company benefits & perks Contract type: Permanent Hours: Full Time Shift pattern: 5 over 7 - 8am to 20pm Hours per week: 40 Posted date: 03/11/2026 Closing date: 15/12/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Maintenance Technician in London. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication app, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Role Overview: As a Technician working within our maintenance team, you will provide our hotel with the practical hands-on skills and trade based knowledge that is required to maintain all guest facilities, hotel plant and systems in a safe and immaculate condition. Core to your role will be our Computerised Maintenance Management System (CMMS) through which you will receive and perform a wide range of practical tasks and activities in a timely and work safe manner, to include; • Painting – Surfaces preparation, application of paint to walls and woodwork, • Bathroom Maintenance- Tile replacement, replacement of grouting & sealant, repair of fixtures and fittings,, • Plumbing- Minor pipework repairs, replacement of taps/ fittings/ sanitaryware, unblocking of wastes, servicing of TMVs, • Air conditioning – Basic refrigeration maintenance, cleaning of air filters/ coils/ strainers, • Electrical – Minor electrical works such as replacing damaged sockets/ switches, lamp replacement, light fitting replacement, resetting of trippages, repair of small appliances, periodic safety checks, • Carpentry/ joinery- adjustment of doors, adjustment/ replacement of door closures, minor furniture repairs, replacement of smoke seals, lock replacements, • Plant Maintenance – Replacing AHU filters, cleaning of strainers, intake/ extracts, swimming pool maintenance, valve exercising, perform operational checks to plant, • Periodic Safety Checks- the inspection and testing of fire doors, fire alarms, sprinkler systems, emergency lighting, fire safety interfaces, fire extinguishers, smoke vents, the undertaking of legionella control measures, • Security – Door lock programming and battery replacement, bedroom safe openings, • General – Carpet repairs, ceiling tile replacement, responding to guest requests for assistance and service recovery We love to welcome people with different experiences and skillsets into our maintenance team and wider Apex family. We want to ensure you get the best experience and enjoyment from your career from the moment you begin your journey with us. In order to be successful in this role, you will hold: • A trade-based qualification, skill or expertise, • Previous experience of delivering a broad range of general property maintenance activities to expert handyperson level in addition to your core expertise, • A technical mindset and ability to learn and retain new skills, • A flexible approach to a wide range of maintenance tasks with desire and ability to always deliver these to a high standard, • A high degree of Health & Safety awareness, being familiar with Risk Assessments and Safe Systems of Work, • Ability and willingness to diligently perform works and complete associated maintenance records via a handheld device, • Sound communication skills both written and oral, • Strong interpersonal skills, • Ability to work effectively as part of a team and individually, • Ability to commute daily to our hotel with availability to work any 5 days from 7 on a rotational basis, • Willingness to provide maintenance cover outside of normal working hours on a rotational basis Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested, click apply. We look forward to hearing from you! About the Apex City of London Hotel The Apex City of London is tucked away on Seething Lane, a tranquil street next to the medieval St Olave's Church. Yet it's just moments from the Tower of London and Fenchurch Street Station making it unbelievably central for travel, culture and business. The Hotel boasts some of the Cities best hotel room suites and the restaurant draws inspiration from seasonal ingredients and global flavours to create an appealing mix of traditional and forward-thinking dishes.

Are you ready to embark on an exciting journey in the world of hospitality? Firmdale Hotels invites passionate Maintenance Engineers to become a part of our highly successful team. At Firmdale Hotels, we pride ourselves on offering unique, beautifully decorated accommodations that provide unparalleled experiences to our guests. As a Maintenance Engineer at our esteemed Dorset Square Hotel, you will play a pivotal role in ensuring the seamless operation and upkeep of our stunning properties. Your primary responsibility will be to preserve the charm and functionality of our hotels through diligent maintenance practices. From overseeing routine repairs to coordinating intricate projects, your expertise will contribute to upholding the impeccable standards that define Firmdale Hotels. Responsibilities: • Execute a diverse range of maintenance tasks to uphold the unique aesthetics and functionality of our hotels., • Coordinate and oversee repairs, ensuring prompt resolution to maintain guest satisfaction., • Conduct routine maintenance inspections to identify and address any issues proactively., • Collaborate closely with other team members to prioritise tasks and meet project deadlines effectively., • Maintain clear and open communication channels with relevant stakeholders to ensure seamless operations., • Uphold Firmdale Hotels' commitment to excellence by delivering meticulous attention to detail in all maintenance activities. What you Need: • Comprehensive maintenance knowledge, with a strong understanding of mechanical, electrical, and plumbing systems., • Exceptional organisational skills, allowing you to manage tasks efficiently and maintain meticulous records., • Patience and a keen eye for detail, ensuring thoroughness in all maintenance endeavours., • Ability to work collaboratively in a team environment, demonstrating strong communication and interpersonal skills., • Dedication to meeting project deadlines and delivering results that exceed expectations What We Offer: • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Complimentary meals on shift, • Flexible scheduling without split shifts, • Paid overtime for working Bank Holidays, • Enhanced holiday allowance based on length of service, • Ongoing training, professional development, and fully funded English lessons, • Refer a friend bonus and earn over £500, • Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Dry cleaning service for uniform and discounted personal items, • Regular social events, team activities, and fitness sessions, • One paid volunteering day, every year, • Annual long service awards with rewards at key milestones, • Season ticket loan for convenient commuting, • Cycle to work scheme, • And much more!... About Us Our very first opening, and the hotel where Tim and Kit Kemp's vision for Firmdale Hotels began, Dorset Square Hotel occupies a handsome Regency building overlooking the garden square that was once the site of Thomas Lord's original cricket ground. Set in the charming, residential heart of Marylebone, it's surrounded by some of the capital's finest independent shops, cafés, restaurants and historic buildings. At its heart is The Potting Shed, our much-loved bar and restaurant, which brings its own warmth and character to this already special address. There's a real sense of history and heritage to this place, and a warmth that comes from being where it all started. To work at Dorset Square is to be part of that story, and to help write the next chapter through the care and dedication you bring to every guest experience. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

About the company The London Floor Sanders provides wood floor sanding, restoration and finishing services to residential and commercial customers. We are strengthening our team as we develop opportunities beyond London. We are looking for someone who can take ownership of their work, communicate clearly and contribute to sustainable growth. The opportunity This is a practical, hands-on role for someone who enjoys building systems, delivering results and working with a growing service business. You will be expected to use your judgement, keep accurate records and work closely with colleagues. Key responsibilities • Develop new business with property managers, facilities management companies, building contractors, landlords and commercial property owners., • Research prospective clients, make introductory calls and arrange meetings., • Manage enquiries from first contact through quotation, follow-up and handover to the operations team., • Maintain an accurate sales pipeline and record all contact activity in the CRM., • Prepare proposals and presentations tailored to the client’s flooring requirements., • Identify opportunities in new UK regions and report on conversion rates, pipeline value and completed contracts., • Work closely with the delivery team to ensure commitments to customers are realistic. Experience and skills • Experience in business development, B2B sales or account management, preferably in property, construction, facilities management or a related service sector., • Confident telephone, email and face-to-face communication, with sound negotiation skills., • Ability to organise a sales pipeline, prepare proposals and follow up consistently., • Comfortable travelling to client meetings across the UK when required. Software and tools • HubSpot or Salesforce CRM for pipeline and contact management, • Microsoft 365, especially Excel, Outlook and PowerPoint, • LinkedIn and LinkedIn Sales Navigator for prospect research, • Microsoft Teams or Zoom for client meetings How success will be measured • Qualified leads and meetings booked, • Value and quality of the active sales pipeline, • Conversion of proposals into confirmed work, • Repeat business and new commercial accounts The London Floor Sanders welcomes applications from suitably qualified candidates. Any right-to-work or immigration sponsorship arrangements must be assessed separately; sponsorship is not guaranteed.

We serve the sort of food which brings people together – over coffee, over communal tables, over all-day menus and makes us all feel good. Our restaurants feel bright and beachy and we are looking for a Host who reflect this through being passionate, sunny and welcoming. A little about this role: • A vital support to the operations of the restaurants, • Supporting the day to day running of the restaurant and most importantly, the door, • Being the first person our customers interact with giving them that Granger welcome, • Where applicable, managing the booking system especially with large events, • Managing our virtual queue and making sure every customer feels special. What we are looking for: • Someone organise themselves on a demanding a busy shift, • An inspiring individual who raises the bar in customer service, • A passionate approachable individual, • Previous experience as a host, maître d' or equivalent, • Hungry to step-up to the next level Some of our great benefits: • A clear career path, – offering both support and guidance, • An extra day of holiday for every year of service after two years of working with the company, • A real work-life balance – healthy minds & healthy hearts, • All meals are included when you are at work, which are fresh and wholesome, • 50% staff discount for you to use within all four of our excellent restaurants Our Diversity & Inclusion Statement We strive to promote a working environment which values employees as individuals, an environment which encourages diversity and inclusion and appreciates the business benefits these principles bring. We are committed to allowing you to reach your maximum potential through providing opportunities for you to learn and develop. We want you to be proud of working for Granger & Co.'s and we want to be proud of our team. We cannot wait to meet you!

Floor Manager Italian restaurant — Belsize Park, London £19 per hour · 45 hours per week · Full-time, permanent We're a premium Italian restaurant that's been open two years. The systems work, the bookings are steady and a good part of the room is made up of regulars who know the team by name. We're not looking for someone to fix a broken operation. We're looking for someone to run a good one properly, and to keep raising the standard. The role You'll run the floor. That means: • Leading service across busy à la carte shifts, from the first cover to the last, • Managing and developing the front of house team on shift — briefing them, setting the pace, holding the standard, • Owning the guest experience, from the welcome at the door to the goodbye, • Running bookings, covers and table flow on OpenTable, • Working closely with the kitchen so the pass and the floor stay in step through the rush, • Handling feedback and sorting problems while the guest is still in the building What we need from you • At least 5 years' proven floor experience in à la carte restaurants, • Real knowledge of Italian food — you can talk a guest through the menu, recommend with confidence and answer properly when they ask, • Confident on OpenTable — you can manage the book, not just open it, • Tested on busy services — you stay calm, you make decisions quickly and you keep the room moving when it's full, • Genuine team management — you lead a section of people on shift, you don't just work alongside them, • The right to live and work in the UK, • Availability to work full-time, following the weekly rota, • Excellent spoken English and comprehension — you'll be leading a team and looking after guests throughout service What we offer • £19 per hour, 45 hours per week — around £44,400 a year, • 2 days off every week, on a rota agreed in advance, • 28 days paid holiday a year, including bank holidays, • Monthly payslip, paid on time, every time, • Shared tips on top of your hourly rate, • Two years of established systems, a settled team and a stable clientele — you'll spend your time managing, not firefighting Please note we can only consider applications that meet all the requirements above.

Jamavar is a celebrated Michelin-starred restaurant located in the heart of Mayfair, known for offering an exceptional dining experience that showcases the richness and diversity of Indian cuisine. We pride ourselves on delivering world-class service to every guest who walks through our doors. The Role We are looking for a highly professional and experienced Receptionist to join our dedicated team. The ideal candidate will play a key role in creating unforgettable first impressions and ensuring the smooth flow of day-to-day operations. Key Responsibilities: • Welcome guests with a friendly and professional demeanour, ensuring they feel valued and appreciated., • Efficiently manage reservations using OpenTable booking system, ensuring a smooth and organised flow of guests., • Handle incoming calls and emails promptly, addressing customer inquiries and special requests effectively., • Collaborate with the restaurant team to accommodate guest preferences and special occasions, ensuring a seamless service., • Resolve any guest issues or complaints with poise and professionalism, striving to exceed customer expectations. Qualifications: • Previous experience as a receptionist in a high-end restaurant., • Proficiency in using OpenTable booking systems is essential., • Excellent verbal and written communication skills, with a strong command of the English language., • A passion for delivering exceptional customer service and creating unforgettable guest experiences., • Strong organisational skills with the ability to multitask and prioritise in a fast-paced environment., • Professional appearance and manner, reflecting the upscale nature of our restaurant. What We Offer: • The opportunity to work in a highly respected, Michelin-starred restaurant., • Continuous training and development to enhance your career in the hospitality industry., • Employee discounts that open the door to some of the most prestigious restaurants If you believe you have the skills and experience required to excel in this role, we would love to hear from you!

We are seeking an ambitious Senior Air Conditioning Installation Engineer to become a key member of our growing team. This is not a standard installation role. We are looking for somebody who wants to develop their career, contribute to business growth and progress into a Lead Engineer position through proven performance, leadership and initiative. Working across high-end residential and commercial projects, you will be responsible for delivering exceptional installations of Parkair systems, maintaining the highest standards of workmanship and supporting junior engineers. Key Responsibilities • Installation and commissioning of Parkair air conditioning systems., • Pipework installation, pressure testing, evacuation, charging and commissioning., • Lead installations on premium residential and commercial projects., • Mentor junior engineers and apprentices., • Maintain exceptional client-facing standards., • Ensure compliance with Health & Safety and company procedures., • Contribute ideas and improvements that support business growth. Essential Requirements • Minimum 5 years AC installation experience., • F-Gas Category 1 Certification., • Full UK Driving Licence., • Experience in high-end residential and commercial environments., • Strong commissioning and fault-finding knowledge

GROUP OPERATIONS MANAGER – LONDON HQ As Group Operations Manager, you will play a pivotal role in shaping and executing the operational strategy across a diverse portfolio of properties. You will lead initiatives that drive commercial performance, elevate guest experience, and embed operational excellence at scale. Acting as a strategic partner to senior leadership and cross-functional teams, you will ensure that operations are agile, brand-aligned, and future-ready. The position is based full-time at our London Bridge Head Office, with occasional property visits. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Strategy & Excellence Lead the design and implementation of scalable operational frameworks, SOPs, and policies that drive efficiency, profitability, and service excellence. Continuously benchmark operational standards against industry best practices, ensuring innovation and relevance. Develop and maintain a centralised knowledge base for property teams, enabling consistent execution and rapid onboarding. Supplier & Contract Management Own group-level supplier relationships, ensuring performance against SLAs and commercial targets. Lead strategic sourcing and tendering processes to optimise cost and quality. Monitor market trends to mitigate risk and leverage opportunities for cost control and value creation. Ability to navigate and negotiate contracts. Revenue Growth & Commercial Impact Drive non-room revenue (NRR) initiatives in collaboration with GMs, identifying new monetisation opportunities across the guest journey. Partner with Finance and Revenue teams to enhance profitability through data-driven decision-making, budgeting, and forecasting. Lead cost optimisation programmes without compromising brand or service standards. Guest Experience & Brand Integrity Champion a guest-first culture, embedding brand values and service ethos across all touchpoints. Oversee brand audits and quality assurance programmes, ensuring consistency and excellence across the portfolio. Deliver actionable insights to improve guest satisfaction and investor value. Cross-Functional Leadership Act as a strategic liaison between Operations and functions including Marketing, HR, IT, and Development. Lead operational input into digital transformation, ESG initiatives, and systems implementation. Influence cross-departmental projects to ensure operational feasibility and long-term scalability. Stakeholder & Ownership Relations Serve as the primary operational contact for ownership groups, delivering transparent, data-led reporting and strategic updates. Align property-level goals with broader business objectives through collaboration with corporate teams. Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY Bachelor’s degree in Hospitality, Business Administration, or related field (or equivalent experience). Advanced certifications in operations, project management, or leadership are advantageous. YOUR PROVEN TRACK Minimum 5 years’ experience in hospitality operations. Proven track record of delivering profit enhancing results and operational transformation. Strong commercial acumen and experience managing budgets, KPIs, and supplier contracts. Exceptional communication, stakeholder management, and strategic thinking skills. Comfortable working in a fast-paced, high-growth environment with regular travel. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Job Description Founded by hospitality entrepreneurs Alina and Dima, with the menu led by Chef Jorge Paredes, Milk Burger is a new neighbourhood restaurant in the heart of Notting Hill. We're all about exceptional ingredients, great burgers, great champagne, and genuinely warm hospitality. Quality is at the heart of everything we do, but we like to keep things welcoming and fun. We're looking for an Assistant General Manager who's a natural leader, genuinely loves being on the floor and understands what makes a great restaurant tick. Ideally, you'll come from a high-quality, high-volume casual dining background, where great service, attention to detail and a relaxed atmosphere go hand in hand. Reporting directly to the owners, you'll play a key role in shaping the restaurant's culture, developing the team and delivering consistently brilliant service. We're looking for someone who leads with warmth and confidence, takes ownership and is happiest right in the middle of a busy service. As a new neighbourhood restaurant, building genuine relationships with our guests and becoming part of the local community is incredibly important to us. We want someone who shares that mindset, remembers the regulars and makes every guest feel at home. Responsibilities • Lead from the floor — be present, hands-on and set the standard for great hospitality during every service, • Work closely with the owners to oversee daily operations, taking ownership of service, standards and team performance, • Recruit, train and develop a confident, knowledgeable and motivated FOH team, • Create a positive team culture built on kindness, teamwork and accountability, • Build genuine relationships with guests, develop a loyal regular clientele and help establish Milk Burger within the local community, • Drive revenue through great service, guest engagement, events and local initiatives, • Manage rotas, labour costs, stock control and other operational expenses, • Work closely with the Head Chef and bar team to ensure smooth communication and consistently high standards, • Maintain excellent standards of cleanliness, organisation and presentation throughout the restaurant, • Handle guest feedback with confidence, warmth and professionalism, • Spot opportunities to improve the guest experience, team performance and daily operations — and make them happen Job Requirements • A positive, approachable personality with a sense of humour and a strong work ethic, • Proven experience as an Assistant General Manager, ideally within a premium casual dining or high-volume, quality-focused restaurant, • A strong understanding of restaurant operations, including financial performance, cost control and staffing, • Excellent organisational skills, with the ability to prioritise, make decisions and manage competing demands, • Confident communicating with different teams and handling challenging situations professionally, • Comfortable using restaurant POS systems and scheduling tools, • A genuine interest in food, wine and the details that make hospitality special, • Calm under pressure, adaptable and solutions-focused, • Ambitious, curious and excited to grow alongside an independent restaurant We're a young, independent restaurant with big ambitions. This is an opportunity to take real ownership, bring your own personality and ideas to the floor, and help build something special in the heart of Notting Hill. Job Location 50 Westbourne Grove London W2 5SH

BAO Shoreditch is looking for a Senior Sous Chef to help lead the kitchen team with care, clarity, and consistency. This is a key role in the day-to-day running of the kitchen - perfect for someone who takes pride in high standards and supports others to do their best work. You’ll work closely with the Head Chef, helping to set the tone on shift, guide the team, and keep service running smoothly. At BAO, we believe in building kitchens where people can grow, with a 6-shift week to support better balance and a strong focus on development. The Restaurant Tucked into East London’s creative hub, BAO Shoreditch takes its cue from the bustling beef noodle shops of Taiwan - reimagined with a playful, London twist. Upstairs, guests enjoy rich bowls of beef noodle soup, signature BAOs, and a menu full of bold Taiwanese flavours. Downstairs, there’s a bar and private KTV room, a unique space for late-night drinks, group dining, and the occasional singalong. It brings a fun, unexpected layer to the Shoreditch experience. Like every BAO restaurant, Shoreditch has its own identity - energetic, characterful, and rooted in great food and service. The Position At BAO, we care about doing things properly - from the quality of our ingredients to how we run our kitchens. This role is all about consistency, standards, and leading by example. You’ll work closely with the Executive Chef to deliver our menus to the highest standard, manage the day-to-day kitchen operation, and support your team to do their best work. This is a key leadership role for someone who thrives in a fast-paced, quality-led environment and is looking to take the next step in their culinary career. What you’ll be doing: • Supporting the Head Chef in running smooth, efficient day-to-day kitchen operations, • Leading service and maintaining quality, consistency, and presentation across every dish, • Managing prep schedules, ordering, stock control, and kitchen organisation, • Coaching and supporting junior team members - helping build a kind and capable kitchen culture, • Assisting with rota planning, costings, and food safety compliance What we’re looking for: • Experience as a Senior Sous Chef or strong Sous Chef in a quality-focused kitchen, • Confident in kitchen systems and structure - you know what ‘good’ looks like, • A calm, organised and detail-focused approach to leadership, • Someone who leads with kindness, communicates clearly, and sets a great example on shift The Benefits We want working at BAO to feel like stepping into a warm, fluffy bao - soft, supportive, and full of good stuff. Here's what you'll get as part of the team: Work-Life Balance • 6 shifts across 5 days, with a maximum of one double shift, • Paid overtime, • Rotas released two weeks in advance so you can plan ahead Growth & Development • Personalised development plans tailored to your goals, • Access to School of BAO, a series of talks, workshops and fieldtrips Perks & Discounts • Up to 50% off food and drink across all BAO restaurants and discounts across friends in the industry, • Access to curated wine and meat suppliers at trade prices Rewards & Recognition • BAOcoin - earn rewards for living BAO values, then spend them in the BAOshop, • BAO Pyramid Scheme - earn up to £500 for referring someone to join the team Milestones • Extra holiday and perks to celebrate work anniversaries and milestones Celebrations • Annual Wei Ya & BAO Awards Party, • BAO Social Clubs: Grandma’s Home Cooking Club, Hot Pot Supperclub The Group BAO quite literally means steamed bun. But BAO means so much more than that, a cult brand with a cult following that aims to inspire with design through food. Founded in 2013 by family trio, Erchen Chang, Shing Tat Chung and Wai Ting Chung in a carpark in East London to now spanning 7 restaurants across London, where each has its own story of Taiwanese Culture with unique experience, narrative and menu. At BAO we seek people who warm our souls through cooking and hospitality. We strive to cultivate an environment where our design is inspiring, where our unconventional way of thinking bring humour and innovation; our detail challenges you to do your best.

Night Hotel Receptionist – 4* Townhouse Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possess 41 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Night Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 4 days a week (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about 5-star service and guest journey. The role reports directly to the Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: • Possess comprehensive knowledge of the company PMS system, Rezlynx, • Possess excellent presentation and interpersonal skills, • Skilled in checking arrivals lists, credit limit reporting and cash handling, • Knowledge of standard PC packages and computerized reservations systems, • Proficient in handling general clerical and administrative tasks, • Be flexible, will have great attention to detail, • possess the ability to work independently, • Excellent command in English, both in oral and written, • be extremely knowledgeable in regards to the company services, standards & products, • commercially and financially astute, • provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

INTERIM HOTEL PROCUREMENT SPECIALIST – LONDON HQ The Interim Hotel Procurement Specialist is responsible for leading the procurement function across the hotel portfolio, ensuring the business secures the right products, services, and supplier partnerships to deliver exceptional guest experiences while achieving commercial value. This role requires a commercially minded procurement professional with hospitality experience, strong negotiation skills, and the ability to drive cost efficiencies without compromising quality or brand standards. As an interim appointment, you will provide immediate expertise, review current procurement practices, identify opportunities for improvement, and support operational teams through a period of change and business transformation. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Lead procurement across the hotel portfolio, delivering commercial value while supporting operational excellence. Develop and implement sourcing strategies across key spend categories, driving cost efficiencies without compromising quality or brand standards. Build and manage strong supplier relationships, negotiate contracts, monitor performance, and mitigate supply chain risks. Partner with hotel operations to support day-to-day purchasing, property openings, refurbishments, and capital projects. Analyse spend, identify savings opportunities, and support budgeting, forecasting, and procurement reporting. Ensure purchasing activities comply with company policies, legal requirements, and sustainable procurement practices. Work collaboratively with Operations, Finance, Food & Beverage, Development, and Property teams to deliver procurement initiatives and continuous improvement across the business. THE FIRE YOU CARRY A proactive, can-do attitude with the confidence to take ownership and drive results. An entrepreneurial mindset with the ability to identify opportunities, challenge thinking, and create solutions. The ability to thrive in a fast-paced, ever-changing environment. Proven procurement experience within hospitality, hotels, serviced apartments, or a multi-site operational environment. A successful track record of developing procurement strategies that deliver commercial value, cost savings, and operational efficiencies. Demonstrated success in supplier negotiations, contract management, and strategic sourcing across multiple spend categories. Strong knowledge of hospitality procurement, including Food & Beverage, Rooms, Housekeeping, Engineering, IT, and Operational Supplies. Experience partnering with operational teams and managing multiple stakeholders across a complex, fast-paced business. The ability to analyse spend, identify opportunities, and implement continuous improvements that enhance performance and value. A commercial mindset with the drive to maximise opportunities and deliver meaningful impact. YOUR PROVEN TRACK Excellent commercial acumen with strong analytical and problem-solving skills. Outstanding negotiation, communication, and relationship-building abilities. Highly organised with strong project management skills and the ability to manage competing priorities. Experience using procurement systems, purchasing platforms, and Microsoft Office applications. Strong understanding of hospitality supply chains, supplier markets, and industry trends. The ability to work independently, adapt quickly, and deliver results in an interim role. A collaborative approach with the confidence to influence stakeholders at all levels. A passion for continuous improvement and delivering exceptional outcomes. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Job Title: Bubble Tea Barista / Team Member Location: Unit C14, West One Shopping Centre (Bond Street Station), 381 Oxford Street, London, W1C 2JS Pay: £12.71 – £14.50 per hour Job type: Full-time About T4 Founded in Taiwan in 2004, T4 is an international bubble tea brand bringing Taiwanese tea culture to customers around the world. We are known for our freshly brewed teas, quality ingredients and wide range of bubble tea drinks. At T4, we aim to create a friendly and enjoyable experience for every customer, supported by a welcoming and energetic store team. About the Role We are looking for friendly, reliable and enthusiastic team members to join our brand-new T4 Bond Street (West One Shopping Centre) store. As part of our founding team, you will be part of the day-to-day store operation, preparing drinks and ingredients, serving customers and helping to keep the store clean, organized and running smoothly. Our store officially opens on December 28th, 2026. Paid training will begin on-site around December 14th. Previous hospitality experience is welcome but not essential. Full training will be provided via the T4 Formula Tablet system and our on-site operations specialists. Key Responsibilities • Provide friendly and efficient customer service to high volumes of commuters and shoppers., • Take customer orders accurately and assist customers with menu choices where needed., • Prepare and serve T4 drinks according to recipes, procedures and quality standards., • Prepare tea, toppings and other ingredients required for daily operations., • Maintain high standards of cleanliness, hygiene and food safety throughout the kiosk., • Keep workstations, equipment and customer areas clean and organised., • Support stock replenishment and basic stock checks when required., • Work closely with the team to keep service running smoothly during busy periods., • Follow store procedures and complete opening, closing and other routine tasks as assigned. What We’re Looking For • A positive, friendly and customer-focused attitude., • Reliable, responsible and willing to learn., • Able to work well as part of a team., • Comfortable working in a busy, fast-paced environment (Central London station footfall)., • Good communication skills., • Good attention to detail and able to follow recipes and procedures accurately., • Flexible availability, including weekends and bank holidays where required., • Eligible to work in the UK. What We Offer • Full paid training provided, • 28 days’ paid holiday per year, pro rata for part-time employees, • Workplace pension scheme, subject to eligibility, • Staff drinks allowance: £50 per month, • Tips: Distributed based on hours worked, • Staff social events: Team dinner 2 - 4 times per year, • Career development opportunities, with progression to Supervisor and Store Manager roles as the franchise expands

Maintenance Technician - Locke at Broken Wharf Millennium Bridge As a Maintenance Technician, you will support the day-to-day upkeep and maintenance of the hotel property, ensuring all guest rooms, public areas, back-of-house facilities, and equipment are maintained to a high standard. Working closely with the Chief Engineer and wider hotel operations team, you will carry out routine repairs, respond to maintenance requests, and support preventative maintenance programmes to minimise disruption and ensure a safe, comfortable, and operational environment for guests and colleagues. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey, step on stage and play your part. THE WORK IN YOUR HANDS Carry out routine maintenance and repair work across guest rooms, public areas, back of-house facilities, and hotel equipment to ensure the property is maintained to a high standard. Perform general maintenance tasks including electrical, plumbing, HVAC, carpentry, painting, and minor building repairs, escalating specialist issues where required. Inspect, troubleshoot, and identify faults in building systems, equipment, and facilities, ensuring issues are resolved promptly and effectively. Respond to maintenance requests from guests and hotel teams in a timely manner, minimising disruption to operations and guest experience Support the Chief Engineer with emergency repairs, fault finding, and preventative maintenance activities. Monitor and report defects, hazards, or maintenance concerns across the property, ensuring appropriate follow-up action is taken. Assist with refurbishment projects, room setups, furniture repairs, and general property improvements as required. Ensure compliance with health & safety procedures, fire regulations, and safe working practices at all times. Maintain maintenance records, logs, tools, and equipment to ensure accurate tracking and operational readiness. Work collaboratively with colleagues, contractors, and external suppliers to support the effective operation of the hotel. Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY Passion for hospitality and delivering memorable guest experiences Positive, energetic, and adaptable personality Strong communication skills and confidence in guest interaction Ability to multi-task and remain calm under pressure Willingness to learn across multiple operational areas YOUR PROVEN TRACK Previous experience in a maintenance or facilities role Understanding of health & safety procedures in a workplace setting Experience in a hotel, resort, or large property Proficiency in electrical, plumbing, and HVAC systems WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Receptionist Position, Central London Salon Join a fast paced, high energy London salon with a reputation for excellence. We are seeking a polished, organised and confident receptionist to become the face of our front of house. What you can expect: • Central London location with strong footfall, • Busy, vibrant environment with a diverse clientele, • Growth opportunities within a multi salon group What we require: • Previous salon, spa or hospitality reception experience is strongly preferred, • Exceptional communication and customer service skills, • Well presented, punctual, composed under pressure, • Confident with booking systems, payments and telephone handling, • Ability to multitask, prioritise and keep the salon running smoothly, • Friendly, warm and able to maintain a welcoming atmosphere at all times What the role involves: • Greeting and hosting clients from arrival to departure, • Managing appointment schedules and maintaining smooth daily operations, • Handling payments, refunds, vouchers and upselling services where appropriate, • Coordinating stylists’ columns and ensuring seamless flow of the day, • Keeping reception and waiting areas immaculate If you thrive in a buzzing environment, take pride in high service standards and enjoy being the heartbeat of a team driven workplace, we would love to hear from you. Apply now for immediate consideration.

General Manager Location: London Overall Earnings - Up to £58,000 per annum (depending on experience) + bonus The Role We're looking for a General Manager to join our team at Caravan. At Caravan, our leaders set the tone. As a General Manager, you'll deliver outstanding results across people, product, place, performance and profit. You'll lead from the floor: keeping every service flowing smoothly, building confident and happy teams and making sure our 'All Welcome' hospitality is felt by every guest, every day. What you'll do: As General Manager you are responsible for delivering exceptional hospitality experiences to our guests and team. To make that happen you'll: • Ensure our food, drink, and service standards are consistently delivered, • Recruit, onboard and develop confident, high-performing teams: making sure new hires feel welcome and everyone has clear training, reviews and development plans, • Drive sales, labour, GP, and wastage targets while protecting the Caravan culture, • Manage systems including Fourth, Harri, Mapal, Workvivo to oversee the rota, payroll and compliance, • Maintain property standards, health & safety, and compliance with EHO/Food Alert, • Lead management meetings, audits, and action plans About You: We hire for mindset, not just skill. To thrive as a General Manager, you should be: • An experienced and ambitious hospitality leader (with multi-shift or management experience), focused growing and developing your teams and site, • Confident leading teams, managing standards, and creating great guest experiences, • A culture ambassador: positive, approachable, and committed to Caravan's values, • Organised, commercially aware, and able to balance operations with people development What We Offer • Competitive overall earnings + bonus, • Career progression supported by leadership training and development, including our Leadership Development Programme, Train the Trainer, and Hospitality Programme., • Meals + drinks on shift, • 100% dining discount when visiting with family & friends, • Coffee discounts at Caravan Coffee Roasters, • Access to financial health, wellbeing, and mentoring support About us At Caravan, we believe hospitality is about more than just great food and drink, it's about people. Since 2010, we have been building award-winning restaurants and a specialty coffee roastery while investing in sustainability, diversity, inclusion, and community. We're also proudly B Corp Certified, which means we're committed to people and planet as much as we care about delivering genuine hospitality. Apply Now Caravan is an equal opportunities employer. We welcome applicants from all backgrounds and experiences. Apply today and take the next step in your management career as a General Manager at Caravan.

We’re looking for enthusiastic and reliable Front Of House Team Members to join the Roll Boys team. This role is customer-facing, supporting the day-to-day running of our shop by delivering excellent service, preparing orders, and creating a welcoming experience for every customer. You’ll play a key part in keeping service running smoothly, maintaining presentation standards, and ensuring the front of house remains clean, organised, and inviting at all times. This is a great opportunity for someone who enjoys working in a fast-paced environment, takes pride in attention to detail, and wants to be part of a growing food brand. Key Responsibilities • Provide friendly, professional, and efficient customer service at all times., • Take customer orders accurately and handle payments through the till/POS system., • Prepare and serve cinnamon rolls, drinks, and other menu items to brand standards., • Maintain an attractive and well-stocked front counter and display area., • Keep the front of house clean, safe, and organised throughout shifts., • Support with opening and closing duties, including cleaning, restocking, and cash handling., • Handle customer queries and resolve issues in a positive and professional manner., • Work collaboratively with the wider team to ensure smooth daily operations and meet service targets. Skills & Qualities We’re Looking For • Must be good with people, • Reliability and a strong work ethic., • Excellent communication and customer service skills., • Good attention to detail and consistency., • Ability to work efficiently in a fast-paced environment as part of a team., • A positive, proactive, and friendly attitude., • Commitment to cleanliness, presentation, and high service standards. Requirements • Previous front of house, retail, hospitality, or customer service experience preferred., • Comfortable working in a fast-paced environment and standing for long periods., • Flexibility during weekends 08:00–19:00 and Thursdays 15:00–22:00.

We're growing, and we'd love you to grow with us! Exciting things are happening at Elevate Wellness! As we continue to expand and bring our wellness experience to new locations across London, we're looking for passionate, ambitious and inspiring General Managers to join us on this journey. This is a fantastic opportunity to become part of a growing brand, make a real impact and play an important role in shaping our future. We're looking for leaders who love hospitality, genuinely care about people and know how to run a successful business. People who bring energy, take ownership, inspire their teams and are excited to grow alongside us. About Elevate Wellness At Elevate Wellness, we're passionate about making wellness part of everyday life through great products, exceptional customer experiences and a positive, energetic environment. As we continue to grow, we're looking for an experienced, passionate and commercially driven General Manager to lead one of our London locations. We're looking for someone who loves hospitality, genuinely cares about people and knows how to run a successful business. Someone who can inspire a team, deliver outstanding standards and take real ownership of their store's performance. The Role As General Manager, you'll take full ownership of your store's day-to-day operations, commercial performance, people development and customer experience. This is much more than managing shifts. You'll be leading your own business within Elevate, building a high-performing team, understanding your numbers and continuously looking for ways to improve. You'll work closely with our Operations Manager and wider team to deliver strong results while bringing the Elevate brand and values to life. What You'll Be Doing People & Leadership • Lead, motivate and develop a high-performing, engaged team., • Create a positive, supportive and accountable working environment., • Take ownership of recruitment, onboarding, training and team development., • Coach your management team and build future leaders., • Manage performance, attendance and employee development., • Build a culture where people feel valued, supported and proud of their work. Commercial Performance • Take full ownership of your store's financial performance., • Deliver sales, labour, COGS and profitability targets., • Understand your KPIs and use them to make informed business decisions., • Manage rotas effectively, balancing productivity with great customer service., • Control stock, ordering, waste and operational costs., • Identify opportunities to grow sales and improve profitability. Operational Excellence • Ensure the store runs smoothly, efficiently and consistently every day., • Maintain exceptional product quality, presentation and service standards., • Take ownership of food safety, health & safety and compliance., • Ensure company procedures and operational standards are consistently followed., • Oversee stock management, equipment maintenance and operational systems., • Successfully implement new product launches, promotions and business initiatives. Customer Experience • Create an exceptional experience for every customer., • Lead by example, delivering friendly, knowledgeable and efficient service., • Coach your team to deliver consistently high standards., • Use customer feedback to continuously improve the experience., • Build strong relationships with customers and the local community. What We're Looking For We're looking for a confident, hands-on leader who combines strong people skills with commercial awareness. You'll ideally bring: • Previous experience as a General Manager or in a similar leadership role within hospitality, food-to-go, coffee or fast-casual dining., • Strong understanding of financials, labour costs, stock control and profitability., • Proven experience leading, coaching and developing successful teams., • Excellent organisational and problem-solving skills., • Strong knowledge of food safety and operational compliance., • Confidence working with KPIs, budgets and performance targets., • A proactive, solutions-focused approach and genuine sense of ownership., • Passion for delivering exceptional customer experiences. Most importantly, we're looking for someone with the right attitude, energy and leadership mindset. What Makes a Great Elevate General Manager? You take ownership rather than waiting for direction. You know your numbers and understand what drives performance. You lead by example and bring out the best in your people. You care about the little details that make a big difference. You enjoy improving processes, solving problems and making things better. And you understand that a successful business starts with a great team. Why Join Elevate? • Be part of an exciting, growing wellness brand., • Take real ownership of your store and its performance., • Work in a people-focused, supportive and ambitious environment., • Have the opportunity to influence how we operate and grow., • Develop your leadership skills and progress as the business expands., • Work closely with an engaged leadership team that values ideas, initiative and continuous improvement. Ready to Elevate Your Career? If you're a passionate hospitality leader who loves developing people, delivering results and creating exceptional customer experiences, we'd love to hear from you.

Waiters & Waitresses Wanted – Claw & Coal, Beckenham Claw & Coal is an exciting new seafood boil & grill restaurant in the heart of Beckenham. We are looking for enthusiastic, friendly and experienced waiters and waitresses to join our team. Our restaurant operates with a modern QR ordering system, making the ordering process simple and efficient, allowing our team to focus on what matters most – delivering exceptional customer service and creating memorable guest experiences. What we're looking for: • Previous restaurant experience, • Excellent customer service and communication skills, • A warm, friendly and welcoming personality, • A positive attitude and strong teamwork, • Ability to work confidently in a busy restaurant, • Flexibility to work evenings and weekends What we offer: • £13–£15 per hour, depending on experience, • Tips and performance-based bonuses, • A friendly and supportive working environment, • Full-time and part-time opportunities, • Career development and opportunities to grow Location: Beckenham, London If you're passionate about hospitality and enjoy making guests feel welcome, we'd love to hear from you! Join the Claw & Coal team!

Reception Manager We're looking for an experienced and charismatic Reception Manager to lead our reception team and ensure every guest enjoys a seamless, personalised experience. You will be the first and last point of contact for our guests, setting the tone for their visit and leaving a lasting impression. About the role • Lead, train, and inspire the reception team, • Manage reservations, enquiries, VIPs, and guest flow, • Build strong relationships with guests, ensuring memorable experiences, • Support wider restaurant operations during peak periods, • Maintain accurate reservation systems and procedures About You • Minimum 4 years' experience in a similar role in a fast-paced environment, • Confident using SevenRooms and/or OpenTable, • Passionate about hospitality with excellent service standards and attention to detail, • Strong leadership, mentoring, and delegation skills, • Flexible, team-oriented, and resilient under pressure Be part of our team Here at Brindisa, our food is homely and authentic, with flavour always being the key factor. Above all, our food is about sharing. We celebrate the culture and dining experience of small plates. We have a direct relationship with all our suppliers, bringing their ethos and quality to the table. We offer: • 28-day holiday, • 35% discounts in our restaurants and our retail offerings, • childcare vouchers, • cycle to work scheme, • Refer a friend reward, • opportunity to progress within the business across our sites, • opportunity for trips to Spain to meet our producers

Are you ready to step into an exciting role where you can showcase your talents in hospitality management? We're thrilled to offer a fantastic opportunity for a passionate individual to become our next Reservations Manager at Knightsbridge Hotel, part of the renowned Firmdale Hotels group. As a Reservations Manager, you will be at the forefront of our hotel's operations, working closely with the Deputy and General Manager to ensure seamless daily functioning of our reservations department. Your primary focus will be on handling reservation inquiries, guaranteeing the utmost satisfaction for our guests. Responsibilities: • Take ownership of the daily operations of the reservations department, under the guidance of the Deputy and General Manager., • Manage all incoming reservation inquiries promptly and efficiently, ensuring guest needs are met with excellence., • Collaborate with the management team, demonstrating ambition and flexibility to adapt to diverse scenarios and challenges., • Utilise your in-depth knowledge of our hotel rooms and facilities to effectively manage rates and packages for clients and external agents., • Provide exceptional customer service, demonstrating strong communication skills and attention to detail., • Produce comprehensive weekly and monthly departmental reports for the General Manager, contributing valuable insights into performance and trends., • Foster and maintain strong relationships with colleagues and guests, delivering inspirational service at all times., • Oversee the financial aspects of the reservations department, including budgeting and forecasting, to ensure optimal performance., • Uphold Firmdale standards consistently, reflecting our commitment to excellence in every interaction., • Address and resolve guest complaints confidently and efficiently, striving for positive outcomes., • Lead by example, conducting Duty Manager shifts as required and motivating your team through training and solid leadership. What you Need: • Previous experience in a high-end hospitality operation as a Reservations Manager or Supervisor., • Proficiency in using the Opera system, with a strong working knowledge of all Front Office operations., • Excellent customer service skills, coupled with the ability to thrive under pressure in a fast-paced environment., • A keen understanding of current hospitality trends and competitor landscape., • Exceptional attention to detail, organisation, and problem-solving abilities., • Demonstrated capability in motivating and leading a team to success. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Set on the leafy, tree-lined Beaufort Gardens, Knightsbridge Hotel is part of our Townhouse Collection, a small portfolio of design-led luxury hotels in some of London's most sought-after addresses. With 44 beautifully appointed rooms and suites, each designed with Kit Kemp's characteristic flair for colour, pattern and craft, the hotel combines an intimate atmosphere with a truly exceptional location. Nestled in the heart of one of London's most prestigious neighbourhoods, moments from Harrods and the boutiques of Sloane Street, the hotel sits at the very centre of London's luxury world. This is a place where attention to detail defines everything, and the people who work here take genuine pride in what they do. We're looking for people who bring that same care and commitment to their work, and who love creating experiences that guests never forget. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • Best Boutique Hotels in London, The Times, 2026 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Stein's Berlin in Kensington is seeking enthusiastic and professional individuals to join our vibrant team and deliver exceptional dining experiences. Key Responsibilities: • After a traning period running the service in absense of the Foh manager, • Training new waiters, • Warmly greeting and seating guests., • Presenting menus and offering detailed information on dishes, including daily specials and recommendations., • Accurately taking and processing food and drink orders., • Efficiently serving food and beverages to guests., • Ensuring dining areas are clean, organized, and properly set., • Handling payment transactions and operating Point of Sale (POS) systems., • Maintaining a high standard of cleanliness and organization throughout the dining area., • Receiving comprehensive training to work effectively behind the bar. What We Are Looking For: • Passionate about providing outstanding customer service., • Proficient in English and/or German to a reasonable standard, enabling clear communication with diverse guests., • A friendly, approachable, and professional demeanor., • Ability to thrive and maintain efficiency in a fast-paced restaurant environment., • Excellent communication skills and a collaborative team player attitude., • High level of reliability and punctuality. What We Offer: • Flexible working hours to support work-life balance., • A supportive and positive team environment within a family business., • Participation in a tronc scheme., • Valued training in food hygiene and Health & Safety standards., • Opportunity for long-term employment and career growth.

FRONT OF HOUSE ASSISTANT - NIGHTS LOCKE LONDON ALDGATE As a Front of House Assistant - Nights, you'll be one of the first faces our guests see, creating a warm welcome and delivering great service throughout their stay. From check-in to check-out, you'll help ensure every guest enjoys a seamless experience while supporting the wider hotel operation. If you're passionate about hospitality, enjoy working with people and thrive in a fast-paced, team-focused environment, then this is the place for you. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey, step on stage and play your part. THE WORK IN YOUR HANDS Welcome every guest with genuine warmth, personality and professionalism. Deliver seamless check-ins, check-outs, reservations and guest support. Share local knowledge and personalised recommendations to enhance every stay. Host our vibrant public spaces, creating a welcoming atmosphere and resolving guest queries with confidence. Provide outstanding food and beverage service across our restaurant, bar, breakfast and grab-and-go outlets. Keep our hotel looking its best, maintaining high standards of presentation, cleanliness and safety. Support events, hotel activations and work flexibly across departments to meet the needs of the business. Be a collaborative team player who brings energy, positivity and a passion for creating unforgettable guest experiences. Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY Passion for hospitality and delivering memorable guest experiences Positive, energetic, and adaptable personality Strong communication skills and confidence in guest interaction Ability to multi-task and remain calm under pressure Willingness to learn across multiple operational areas YOUR PROVEN TRACK Previous hotel reception experience Experience in food and beverage services is desirable Experience using PMS and POS systems WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Part-Time | Hybrid | £500–£1,000/month + 30% Commission Help Build Something From the Ground Up King Khawaja Angels is an emerging boutique lettings, property management and concierge brand, part of the wider King Khawaja Group, with over four decades of family property investment heritage. We are seeking an experienced, ambitious and entrepreneurial lettings professional to become the Chief Executive's right-hand person and help establish and grow our residential lettings and property management division. Our exclusive focus: Mayfair, Kensington, Knightsbridge and Belgravia. The Opportunity You will take a leading role in: • Establishing our lettings and property management operations., • Building a landlord portfolio from scratch., • Securing new landlord instructions and management contracts., • Developing relationships with landlords, investors and professional partners., • Implementing operational systems and compliance procedures., • Helping shape the company's growth and future lettings team. Essential Requirements Previous professional experience in residential lettings and property management is compulsory. You must be commercially minded, self-motivated, confident in securing landlord instructions and capable of working independently. Experience in Prime Central London is highly desirable. Complete Transparency We are a startup, not an established agency. • No existing landlord portfolio., • No established lettings team., • No permanent staffed high-street office., • Flexible remote and field-based working, with Mayfair meeting facilities available by arrangement., • Modest initial retainer with additional performance-based earnings. What We Offer Monthly Retainer: £500–£1,000 Depending on agreed part-time working hours, experience and responsibilities. Commission: 30% Earn 30% commission on qualifying new landlord instructions personally secured. For ongoing management contracts, commission is calculated on fees actually received by KKA and paid monthly for the first 12 months of each qualifying contract. Commission is not paid as an upfront annual lump sum. For one-off Let Only instructions, commission is payable after KKA receives its fee and the tenancy commences. Additional Benefits: • Flexible, part-time working arrangements., • Direct involvement in business decisions alongside the Chief Executive., • The opportunity to shape a premium Central London property brand., • Genuine long-term leadership and career progression opportunities. Working hours and remuneration will be agreed in accordance with applicable minimum-wage requirements. Is This Opportunity for You? If you're looking for an established agency with an existing portfolio, a large team and a conventional management salary, this role may not be for you. But if you're an experienced lettings professional with the ambition, independence and entrepreneurial drive to build something from the ground up, we'd love to hear from you. Please apply only if you have relevant industry experience and are comfortable with the startup nature, remuneration and working arrangements outlined above. Team Angels

Store Manager £37,500 per year We are The Salad Project, one of the fastest-growing and popular healthy food chains in London, disrupting the quick-service restaurant scene with our bold approach to fresh salads. Founded in 2021 by Florian and James, we’ve grown to twelve stores and are on a mission to redefine how we live, feel, and eat.This growth has been recognised with numerous awards, including UberEats Restaurant of the Year, the Scalable Concept Award, and recognition as the 12th fastest-growing company in the UK. We are currently on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Restaurant Manager • 45 hours per week, • To lead a team of 30-40 members of staff in total, • To delegate certain tasks to your supervisors to ensure standards are maintained during all opening hours, • To help manage our team members' morale and happiness at work while guiding their career development, • To implement & improve service processes while constantly looking out for ways to improve the way we operate, • To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating, • Ensure and enforce the use of current systems to operate The Salad Project, • Assist in hiring and developing our staff to suit the needs of the store and the business, • To maintain control over the P&L of the restaurant, • To report any issues or wins to the management team, • To celebrate the staff wins, • To ensure proper maintenance of the store, • And most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food Expectations | Efficiency, Communication, Energy • Strong proficiency in organising a large team, • Ability to lead from the front while looking out for issues throughout the day, • Ability to steady the ship and prevent issues before they happen, • Communication skills, knowing when to use a firm hand or a softer approach, • Positive energy and dedication to the team, • Strong ability to maintain a clean and hygienic environment Experience Requirements | 2 Years • Ideally, you will have 2 years’ experience managing a team in a fast-paced environment within the hospitality industry, • Ability to commit full time, • A desire to make a career in hospitality. Let’s grow together! Compensation | £35,000 per year | £37,500 per year • 30 days holiday package (Including bank holidays), • Performance based bonus, • Cycle to work scheme, • £100 ‘Refer a Friend’ scheme, • Enhanced parental leave package, • Enhanced sick day package, • Free lunch/dinner from The Salad Project while on shift, • Team social events

Regency Foods is seeking an organised and reliable office assistant administrator who lives locally to support the smooth and efficient running of its office operations. To provide effective administrative and operational support to the business, ensuring the smooth day-to-day running of office activities and assisting the sales, warehouse, transport and management teams. 1. Key responsibilities Office Administration • Answer incoming telephone calls and deal with general enquiries., • Monitor and respond to incoming emails., • Maintain accurate filing systems and company records., • Prepare correspondence, reports and general office documentation., • Handle incoming and outgoing post., • Maintain office supplies and stationery. Sales and Customer Service • Process customer orders accurately., • Respond to customer enquiries by telephone and email., • Liaise with customers regarding orders, deliveries and queries., • Update customer information and maintain accurate records., • Assist the sales team with general administrative duties. Operations and Logistics • Assist with the coordination of customer deliveries., • Liaise with warehouse staff and drivers regarding delivery arrangements., • Prepare and process delivery notes and relevant paperwork., • Assist with stock records and inventory administration., • Report delivery discrepancies, shortages and operational issues to management., • Help ensure orders and associated paperwork are processed accurately and on time. Accounts and General Administration • Assist with processing sales invoices and purchase invoices., • Maintain records of invoices, payments and purchase orders., • Assist with filing and organising financial documentation., • Support management with basic administrative and reporting tasks. 2. General responsibilities • Maintain confidentiality regarding company and customer information., • Follow company policies and procedures., • Maintain a professional and helpful attitude., • Work effectively as part of a team., • Undertake other reasonable duties consistent with the position, as requested by management. 3. Skills and experience • Good written and spoken English., • Good telephone and communication skills., • Competent with Microsoft Office, particularly Excel and Outlook., • Strong organisational and administrative skills., • Good attention to detail and accuracy., • Ability to prioritise workloads and meet deadlines., • Previous office administration experience desirable., • Experience in food distribution, wholesale or logistics would be an advantage. 4. Personal qualities • Reliable and punctual., • Organised and methodical., • Proactive and willing to learn., • Able to work independently and within a team., • Flexible approach to changing business requirements. Working Hours • Monday to Thursday 7AM -3PM, • Friday 7AM - 12PM

About the role Add-Olives Ltd is a growing food wholesaler and distributor specialising in Mediterranean foods, olives, nuts and other food products. We are looking for an experienced, proactive and technology-driven Office Operations & Systems Integration Manager to oversee our office operations, financial administration, customer service, import logistics and team management. The successful candidate will also lead the implementation of software integrations, automation and AI solutions to modernise our business processes, reduce manual administration and improve overall efficiency. Key responsibilities 1. Systems Integration, Automation, EDI & AI • Implement and manage software integrations, particularly between Sage 50, Microsoft 365 and our e-commerce website and external business systems., • Set up and manage EDI connections with customers and suppliers, including the electronic exchange of purchase orders, sales orders, invoices and other trading documents., • Introduce automated customer order processing, including email and PDF order recognition., • Implement automatic supplier invoice recognition (OCR) and processing., • Explore and introduce AI and automation tools to improve administration, reporting and business efficiency., • Identify opportunities to reduce manual data entry and streamline business processes. 2. Financial Administration & Credit Control • Manage customer credit control, overdue accounts and debt collection., • Oversee supplier invoices, purchase ledger and supplier statement reconciliations., • Set up and manage automated bank feeds and regular bank reconciliations., • Improve financial reporting, cash flow monitoring and accounting procedures. 3. Import Logistics & Purchasing Coordination • Arrange and coordinate imported goods transportation, including international shipments and deliveries., • Liaise with overseas suppliers, freight forwarders, shipping companies and customs agents., • Coordinate shipping schedules, transport documentation, customs clearance and delivery arrangements., • Monitor incoming shipments and resolve transport or delivery issues. 4. Customer Service & Office Management • Handle customer enquiries by telephone and email., • Oversee customer orders, order queries and general customer service., • Supervise and coordinate the office administration team., • Allocate responsibilities, monitor performance and improve working procedures., • Ensure efficient communication and smooth day-to-day office operations. Essential experience and skills • Proven experience in operations management or a similar senior business administration role., • Strong knowledge of Sage 50 and accounting processes., • Experience with credit control, purchase ledger, sales ledger and bank reconciliations., • Experience implementing software integrations and business automation., • Experience with EDI systems and electronic document exchange., • Excellent IT skills, particularly Microsoft 365 and Excel., • Experience supervising staff and managing operational processes., • Strong organisational, communication and problem-solving skills. Desirable: • Experience in food wholesale and hospitality distribution., • Experience in international logistics, imports and freight coordination., • Knowledge of OCR invoice recognition, ERP/CRM systems and AI tools., • Experience automating business processes and integrating accounting software with e-commerce platforms. The ideal candidate We are looking for someone who is commercially aware, independent, organised and forward-thinking. This is not simply an office administration position. We need someone who can take ownership of important business functions, manage customer and supplier relationships, improve existing systems, introduce modern technology and AI, supervise people and help drive the company's future growth. If you have the experience and ambition to make a real difference to a growing business, we would like to hear from you. To apply, please send your CV together with details of your relevant experience and salary expectations

Role Overview LOVII GROUP LIMITED is a UK-based e-commerce and retail business engaged in the sourcing, importation, online sales, warehousing, and distribution of household products and lifestyle goods through its independent online store and third-party sales platforms. The company also coordinates international procurement, logistics, customer fulfilment, and supplier relationships as part of its ongoing commercial operations. The company is seeking a Business Support Officer to assist with day-to-day business operations, supplier coordination, logistics administration, sales support, and general operational activities. The successful candidate will work closely with management and external partners to ensure smooth business processes, timely order fulfilment, and efficient coordination across multiple business functions. Key Responsibilities Assist in coordinating daily business operations across sales, procurement, logistics, and customer fulfilment activities; Support communication and order coordination with suppliers, logistics providers, and overseas business partners; Maintain procurement records, invoices, contracts, and other operational documentation; Monitor online orders, shipment status, and customer fulfilment processes across e-commerce platforms; Maintain and update operational data, spreadsheets, and internal administrative systems; Provide customer service support and respond to customer enquiries regarding products, orders, and deliveries; Assist with stock monitoring and inventory coordination for online sales operations; Support promotional campaigns, online marketing activities, and customer engagement initiatives across company sales channels; Provide general administrative and operational support for ongoing business activities. Recruitment Requirements Bachelor’s degree or above in Business Administration, Management, Logistics, International Trade, E-commerce, or a related field; At least 1–3 years of experience in business support, operations, administration, logistics, e-commerce, or a related role; Strong organisational and administrative skills with good attention to detail; Good written and verbal communication skills in English; Ability to manage multiple tasks and work independently in a fast-paced environment; Good knowledge of Microsoft Office applications, including Excel and Word; Experience with e-commerce platforms, order processing systems, or logistics coordination would be advantageous; Understanding of international trade, shipping, or supplier coordination would be beneficial; Additional language skills, particularly Chinese, would be advantageous but are not essential.

📍 Location: London 🏢 Company: Olive Base Ltd 🕒 Job Type: Full-Time, In Person 💷 Salary: £33,000 – £40,000 per year + Performance Bonus 🗓 Expected Start Date: 15/01/2027 At Olive Base Ltd, we are committed to providing high-quality food products and exceptional service. As a growing business operating within the food and hospitality sector, we focus on delivering efficient operational solutions while maintaining the highest standards across our services. We are dedicated to excellence, reliability, and continuous improvement, creating a professional environment where both our clients and employees can thrive. Key Responsibilities: • Develop, implement and oversee quality assurance and regulatory compliance procedures across the company's food supply, stock management and takeaway operations., • Monitor compliance with relevant UK food safety regulations, hygiene requirements and industry quality standards., • Establish and maintain quality control systems to ensure consistency, safety and reliability across products and services., • Conduct internal audits, compliance reviews and risk assessments, identifying areas for improvement and implementing corrective actions., • Evaluate supplier performance, product quality and compliance documentation to maintain appropriate procurement and supply chain standards., • Oversee food storage, handling, stock traceability and quality management procedures., • Analyse operational and quality performance data to identify compliance risks and recommend improvements., • Prepare and present quality assurance reports, audit findings and regulatory compliance recommendations to senior management. Requirements • Bachelor's degree (or equivalent professional experience) in Quality Management, Food Science, Business Management or a related field., • Previous experience in quality assurance, regulatory compliance, food safety management or a related professional role., • Good understanding of UK food safety regulations, quality standards and compliance procedures., • Experience in conducting audits, risk assessments and implementing quality improvement measures., • Ability to develop and maintain quality control systems and compliance documentation., • Strong analytical, organisational and problem-solving skills., • Good communication skills and the ability to work effectively with suppliers, operational teams and management., • Proficiency in Microsoft Office and relevant quality management or business systems. 🌟 What We Offer • Competitive salary (£33,000 – £40,000) + performance-based bonus, • Company pension, • Ongoing professional development and internal promotion opportunities If you're driven, creative, and ready to bring energy to a dynamic team, we want to hear from you! 👉 Apply now and take your career to the next level with Olive Base Ltd