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Level 1 Tech Bar Support Airside (Gatwick).Saturday & Sunday: 6am 2pm (to be covered on a rota basis, with time off during the week).This is an excellent opportunity for someone with strong first-line technical support experience and a customer-focused approach, looking to work in a fast-paced, hi

Site Reliability Engineer Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold dedication for digital innovation, we're transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description We are currently recruiting for a Site Reliability Engineer to join our Tech Enablement function. The successful candidate will be responsible for our monitoring estate, and for the continuous improvements and maintenance of it, and to assist in incident investigation and resolution when required. They also share skills within our Tech Enablement team and should be an evangelist for SRE techniques and goals to the broader IT community. What you’ll do: • Deliver proactive and reactive activities to meet SLAs and availability., • Partner with development squads pre-launch to embed monitoring best practices., • Support application infrastructure to reduce risks, inefficiencies, and service issues., • Provide incident support during office hours and on-call when required., • Build strong relationships with Agile squads, DevOps, and wider technology teams, • Maintain and update monitoring platforms to ensure reliable, consistent operations., • Collaborate with teams to enhance monitoring and improve alerting capabilities., • Experience of AWS (particularly EC2, EKS, Lambda, S3, IAM, etc), • Monitoring / alerting tools (for example we use Grafana, Prometheus, Loki, CloudWatch and Dynatrace), • Knowledge of monitoring best practices for a variety of different platforms and technologies, • Docker and Kubernetes, • Git/Gitlab, • Jenkins / CI/CD /ArgoCD, • Jira and Confluence, • Scripting or coding with shell/bash/python, • Terraform, • Able to assist in troubleshooting complex issues involving multiple platforms and technologies, • Using agile principles and ways of working, • Competitive salary that reflects your skills, experience and potential., • Discretionary bonus scheme that recognises your hard work and contributions to esure’s success., • 25 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday., • Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances., • Company funded private medical insurance for qualifying colleagues., • Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members., • We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources., • Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities., • Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues., • We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work.

Data Scientist Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold dedication for digital innovation, we're transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description We are looking for a Data Scientist to join our forward-thinking Data team. In this position, your responsibility will be to contribute to the company's expansion by incorporating innovative data resources and sophisticated modeling techniques to elevate profitability. You will work across the full data science lifecycle – from generating ideas, through building and deploying models, to measuring impact using A/B testing. You will gain hands-on experience with leading technology, modern architecture, and the latest applications of machine learning and generative AI in production. What you’ll do: • Work closely with stakeholders across the business to understand and propose improvements to existing process using new data sources and advanced machine learning techniques., • Deliver projects end-to-end from scoping/R&D through to production deployment and benefit measurement., • Following and contributing to our standards for code quality, R&D, and model development practices., • Collaborate with DevOps and Data Engineers to productionise and deploy machine-learning models into our AWS cloud infrastructure., • You are a self-starter with experience in delivering research + models to production to drive tangible commercial benefits and improved customer experiences., • You thrive in working autonomously to drive impact in a fast-paced cross-functional business., • PhD or MSc or equivalent experience in a numerate subject: Machine Learning, Computer Science, Statistics., • Proven experience of applying, researching, and developing advanced statistical/ML methods to drive value in a commercial setting,, • Able to work independently and efficiently to deliver projects on time, taking project briefs and refining them to strong results., • Experienced in engaging with non-technical partners to scope, design and build an appropriate ML solution., • Proficient with Python data science stack, e.g., pandas, scikit-learn, Jupyter etc., and version control, e.g., Git., • Knowledge of OO programming, software design, i.e., SOLID principles, and testing practices., • Knowledge and working experience of AGILE methodologies., • Proficient with SQL., • Familiarity with Databricks, Spark, geospatial data/modelling, • Competitive salary that reflects your skills, experience and potential., • Discretionary bonus scheme that recognises your hard work and contributions to esure’s success., • 25 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday., • Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances., • Company funded private medical insurance for qualifying colleagues., • Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members., • We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources., • Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities., • Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues., • We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work.

Senior Site Reliability Engineer Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold dedication for digital innovation, we're transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description We are currently recruiting for a Senior Site Reliability Engineer to join our Tech Enable team. As a Lead Engineer for Site Reliability, you must demonstrate various skills to effectively lead and engage in SRE practices. The successful candidate will act as a point of escalation for critical issues, applying technical expertise to promptly address complex problems in collaboration with additional teams. What you’ll do: • Serve as the SRE Lead's backup, assuming leadership duties when necessary to maintain the continuity and efficiency of SRE operations., • Provide day-to-day guidance, support, and informed decision-making for the team, maintaining stability and direction., • Serve as a subject matter expert, shaping technical direction, leading initiatives, and mentoring colleagues to build team capability., • Stay up to date with emerging technologies and industry trends, sharing knowledge across company communities to embed SRE best practice., • Drive continual improvement by automating manual processes and optimising monitoring systems to achieve full estate coverage., • Lead initiatives to improve availability, performance, and scalability through proactive monitoring, capacity planning, and ongoing maintenance., • Collaborate with development squads to embed monitoring, reliability, and scalability best practices within the development lifecycle., • Represent the SRE team in stakeholder engagements, providing progress updates, managing expectations, and addressing concerns., • Operate as a primary contact for pressing issues, employing technical skills to solve complex problems rapidly in coordination with other teams., • Deep experience of AWS (particularly EC2, EKS, Lambda, S3, IAM, etc), • Monitoring / alerting tools (for example we use Grafana, Prometheus, Loki, CloudWatch and Dynatrace), • SME on monitoring best practices for a variety of different platforms and technologies, • Docker and Kubernetes, • Git/Gitlab, • Jenkins / CI/CD/ArgoCD, • Jira and Confluence, • Scripting or coding with shell/bash/python, • Terraform, • Able to assist in troubleshooting complex issues involving multiple platforms and technologies, • Using agile principles and ways of working, • Familiarity with best practice for cloud hosted architectures and solutions, • Competitive salary that reflects your skills, experience and potential., • Discretionary bonus scheme that recognises your hard work and contributions to esure’s success., • 25 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday., • Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances., • Company funded private medical insurance for qualifying colleagues., • Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members., • We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources., • Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities., • Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues., • We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work.

AI Engineer Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold dedication for digital innovation, we're transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description We currently have a phenomenal opportunity for an AI Engineer to join our us as we enhance our customer experience by harnessing the power of NLP, large language models, and flawless integration with third-party GenAI services. In this dynamic role, you'll be involved in every stage of the AI lifecycle, from brainstorming ideas and crafting prompts to fine-tuning models and deploying them into production. Success in this role is measured through rigorous A/B testing, ensuring our solutions deliver real value. You'll have the opportunity to work on a variety of impactful projects across the entire enterprise. We are seeking an innovative individual who shares our vision to fix insurance for good. What you’ll do: • Collaborate with business partners to identify use-cases where GenAI can provide measurable benefits., • Support the data science and AI team in deploying scalable AI applications across the enterprise., • Work with a multi-functional team (DevOps, data engineers, developers, testers, Infosec) to productionize AI services on AWS., • Enhance our tech stack, including MLOps, CI/CD pipelines, UI, and AI Python libraries., • Develop prompts, fine-tune models, and track results., • Evaluate third-party GenAI and LLM technologies for cost-benefit analysis., • Deliver projects from scoping and R&D to production deployment and benefit measurement., • Follow and contribute to standards for code quality, R&D, and model development., • Engineer data for optimal AI application performance., • Advise peers and senior management on business and customer impact., • Write production-grade Python code, leveraging CI/CD, Databricks, and ensuring appropriate test coverage; proficiency in SQL., • Liaise with third-party partners and stay updated on field advancements and regulations., • You are a self-starter with experience in delivering research + models to production to drive tangible commercial benefits and improved customer experiences., • You thrive in working autonomously and collaboratively to drive impact in a fast-paced multi-functional business., • PhD or MSc experience in a numerate subject: Machine Learning, Computer Science, Statistics, or equivalent,, • Demonstrable experience of applying, researching, and developing sophisticated NLP models, prompt engineering + fine-tuning LLMs to drive value in a commercial setting,, • Able to work independently and efficiently to deliver projects on time, taking project briefs and refining them to strong results., • Experienced in engaging with non-technical stakeholders to scope, design and build an appropriate ML solution., • Proficient with Python data science stack, e.g., pandas, scikit-learn, Jupyter etc., and version control, e.g., Git., • Exposure to LLMOps, model monitoring principles, CI/CD and associated tech, e.g., Docker, MLflow, k8s, FastAPI etc., • Knowledge of Langchain, huggingface and LLM offerings by 3rd party vendors., • Knowledge of OO programming and software design, i.e., SOLID principles., • Knowledge and working experience of AGILE methodologies., • Familiarity with Databricks, and RAG application architecture a plus, • Competitive salary that reflects your skills, experience and potential., • Discretionary bonus scheme that recognises your hard work and contributions to esure’s success., • 25 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday., • Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances., • Company funded private medical insurance for qualifying colleagues., • Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members., • We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources., • Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities., • Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues., • We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work.

Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for Customer Tech Support Advisors to provide front-line technical support to customers experiencing issues with broadband, WI-FI and VoIP services. You''ll provide first-line technical support to customer ex

Full Time Salary: £30,000 - £35,000 Plus benefits package including 20 days plus bank holidays increases annually, private healthcare, death in service, bonus incentive and parking on site Do you thrive in a dynamic office environment where your contributions directly support sales su

As an application support engineer at Made Tech you will work collaboratively within Managed Service teams onboarding new services without disruption, deliver enhancements, provide ongoing maintenance and support services, as well as continuously improving both digital services and service operation

Tech Support Specialist with a Linux focus. The client is seeking a Software Configuration Specialist to join their growing technical support function. This role suits someone with technical curiosity and a thoughtful, process-driven mindset.

Maintaining a deep working knowledge of application and platform support methods, technologies, and techniques - be a subject matter expert that guides account teams and client conversations. Working alongside transition managers to define best practice for onboarding new digital and technology serv

As 1st Line Support, you’ll play a crucial role in the company’s ongoing success, proactively monitoring new support requests and collaborating with other teams when high-severity issues arise. Technical Support Specialist I - Italian Speaker. Line Tech Support – UK Hours (Flexible Working).

While this externship is not focused on AI Data programming, the summer 2020 experience offers bright and driven externs interested in technology an excellent opportunity to gain industry insight into venture capital, AI Data, and FinTech sectors, helping to strengthen their job prospects upon gradu

We are looking to procure a strategic tech partner who can support us to redevelop and reimagine our candidate journey using best in class technology to provide a great candidate experience and enable us to provide better value for money in terms of cost per candidate. Now Teach’s candidate journe

Demonstrate exceptional customer service skills with a positive problem-solving attitude, delivering high quality technical support to the business. A working knowledge and ideally some experience of supporting IT applications, platforms, and technologies (M365, Azure, Active Directory, hardware). C

Provide high-touch IT support to employees, troubleshooting hardware, software, networking, and A/V issues. Document IT policies, troubleshooting guides, and user instructions to enhance self-service support. IT experience in a customer-facing support role.

Join a fun, supportive team and kickstart your career in technical support. Theyre growing fast - and theyre on the lookout for a bright, confident and curious entry-level Support Analyst to join their friendly and creative team in Bromley. This is the perfect role for a school, college or uni leave

Understanding of business priorities and ability to triage support based on impact and urgency Outstanding interpersonal and customer service skills, with the ability to support high-profile users Key Responsibilities of the Trade Floor Support Engineer Provide 1st and 2nd line desktop support

Technical Support Analyst Gerrards Cross Perm Up to £37,000pa Roles & Responsibilities * We develop and support solutions that can help the NHS in making data-driven decisions, enable front-line healthcare workers in making safer, more informed, decisions, and empower patients to better enga

Our top-tier US law firm client that values collaboration and innovation, is recruiting a knowledgeable Technology Support Specialist to join their close-knit team of three in London. Technology Support Specialist Key Responsibilities:. We’re looking for candidates with experience supporting end u

Line Support Helpdesk Technician £25,000 basic Full training programme Monday to Friday Regular team socials Pension 22 days hols + bank holidays Are you seeking a 1st line support role within a dedicated Helpdesk Team, with future potential to move into a 2nd and 3rd line position? Wou

Line Support Helpdesk Technician. Are you seeking a 1st line support role within a dedicated Helpdesk Team, with future potential to move into a 2nd and 3rd line position?. Providing technical assistance for questions and problems.

Technical Support Engineer ? Holborn London As a Technical Support Engineer you will have at least 2 to 5 years hands-on experience in Technical Support. The role will involve supporting both technical and non-technical end users, while also contributing to programming and documentation projects,

Communication Skills: Clear, concise, and effective communication with both technical and non-technical stakeholders. This role is pivotal in ensuring the smooth functionality of the application, which supports all aspects of the business. In addition, this role will manage the integration of third-

The IT Support team is responsible for handling first line support and ensuring the smooth run. Established in 1611, they are committed to providing an exceptional education that empowers students to achieve their full potential in a supportive and inclusive environment. The IT department is a busy

Working with a broad range of technologies you will provide a proactive support service, ensuring systems remain accessible, available and well managed. As part of a dynamic team, you will be responsible for the support, maintenance and development of the technical environment. A large and highly s

Using your skills in technical analysis and 1st Line Support you will be responsible for supporting our internal employees, assisting with PC, applications, server, networking and hardware issues either in person, email, Teams, or via phone. You will be resolving issues in a timely manner and taking

A proactive team player with a passion for IT support and continuous learning. A supportive, forward-thinking team environmen. In this role, you'll provide deskside and remote support across multiple sites, ensuring staff and students receive a seamless IT experience.

Manage a variety of IoT / network(Data, Voice, Mobile services) alerts /reports and customer fault calls from internal technical divisions & customers (service portal /ticket system /email /telephone), related and not limited to solutions, network services, data centre, and products. Notify the On C

This is a first-line support role that would suit someone with prior helpdesk or technical support experience, and a genuine enthusiasm for solving IT issues. You'll provide technical support via phone, email, and occasionally on-site visits, assisting users with hardware, software, and networking

Delivered technical support within a corporate IT setting. Line support role or equivalent. IT Support Engineer - Uxbridge - On-site/hybrid after 6months- £35k with a guaranteed bonus.

Microsoft Support Engineer Up to £38,000 + on call allowance Remote Key Responsibilities Deliver BAU support and maintenance across customer environments. Assist with solution development based on designs and documentation provided by Technical Leads, Architects, and Delivery Managers. Act

As a Technical Support Engineer - BMS at Honeywell, in Bracknell, you will be part of an office-based team working on a shift basis, who are the first point of contact for our contracted customer base responsible for ensuring our customers gets their issues resolved in the most expedient way possibl

Technical Support Engineer - Heating. Are you a Heat Pump Engineer looking to come off the tools? I'm working with a leading HVAC manufacturer who is looking for a Technical Support Engineer with strong experience in MVHR and Heat Pumps, ideally including Exhaust Air Heat Pumps (EAHPs). Act as a cli

The ideal candidate will have had experience inproviding technical support to end users of a advanced, precision electromechanical products. Providing real-time technical support to customers. Minimum 2 years' experience in acustomer facing role providing technical support.

In this role, youll keep our people connected and productive by delivering first-class technical support, managing hardware, and helping colleagues make the most of Microsoft 365 tools.

In this SEN Support role, you will work closely with teachers and SEN staff to provide 1:1 and small group support. This is an excellent opportunity for someone providing SEN Support to gain hands-on experience supporting pupils with a range of additional needs. SEN Support | Essential Requirements:

IT Support Engineer ? 6 Months ? Remote My client is looking for an IT Support Engineer with an expertise in patch engineering to join on a 6-month contract. Responsibilities of the IT Support Engineer: Assist in reviewing vulnerability alerts using Qualys and support patching activities wi

Do you enjoy solving technical problems, supporting users, and working with a variety of IT systems and technologies? If so, this could be the ideal opportunity for you. Provide 2nd line technical support to end-users (onsite and remote). Second Line IT Support Engineer.

The role will suit individuals currently working as IT Support Administrator, PC Support, Desktop Support, Network Support, Helpdesk Support and be living within a commutable distance of Woking, Guildford, Aldershot, Farnborough, Godalming, Leatherhead, Horsham, Ewell, Bracknell, Surrey, South West

We are very pleased to be working alongside our successful and highly reputable IT support client as they seek to recruit an additional Support Engineer to join their team at their modern offices in Burgess Hill. My client provides IT support and services for a wide range of clients and technologies

To be considered for this position you will have previous experience with 1 st & 2 nd line BAU user support and some infrastructure support. If you are an experienced IT Support Analyst, IT Helpdesk Engineer, IT Service Desk Engineer or IT Support Engineer and you are looking for a new challenge

Are you looking for a new exciting opportunity working as an IT Support Engineer to be based near Aldershot?. Provide both remote and onsite support to a variety of local clients. Manage client expectations and adhere to support SLA’s.

Support circa 3,500 end user clients with their day-to-day IT support, whilst gaining access to projects such as; site relocation, server installs and upgrades, implementing backup solutions and much more. IT Managed Services Provider (MSP/IT Consultancy) based in Farnham to onboard a 2nd Line Engin

The NEC Application Support Analyst will provide specialised support for NEC applications, ensuring smooth operations and resolving technical issues. Provides out of hours support as part of a support standby rota. As a medium-sized organisation, it offers a collaborative environment with a focus on

GeneralAdministrationTasksincluding,emails,filing,sendingoutcontracts.EducatedtoGCSElevelwithCsandabove.

Line Support Engineer – Be the first call. You’re the person people turn to when their tech goes down and the one who gets them back on track without breaking a sweat. This is your chance to join a well-respected private school in Horsham, providing front-line IT support to staff and students ac

Line Support Engineer / BAU ? 12-month contract - Crawley We are currently looking for an experience 2 Line Support Engineer to join a successful team provide onsite support to users. IT Support Engineer - Technical Skills / Experience required: Prior experience within a 2nd Line role Windows 11

SEN Support Worker - Kingston Upon Thames. SEN Support Worker - PMLD/Complex Needs. We are a specialist college in Kingston upon Thames supporting young people aged 16+ with profound and multiple learning difficulties (PMLD) and complex needs.