The resort jobs in London

Grow with us... Life is precious including the experiences we have with food and the people we share those experiences with The Food & Beverage teams at SH Hotels & Resorts understand (and value) that thoughtful ingredients and extraordinary people are both required to execute an exquisite experience for our guests. We’re currently in search of a Floor Manager who shares these values and will champion them at Madera Restaurant. Who strives to be a leader second-to-none, knows how to motivate a team, elevate standards, and cultivate an environment for learning as we all continue to grow. We’re looking for a people magnet, a genius at anticipating obstacles and finding quick solutions. Most important, someone who’s not afraid to get in the trenches with their team to achieve the ultimate outcome. Sound like you? We’d love to connect. (Inside Tip: This role was made with room to grow for a service-minded rockstar.) About you... Passionate about food & beverage and a minimum of 3 years of similar work experience. Advanced knowledge of food & beverage operations, a strong leader and a proven track record in guest and team member engagement and financial performance. Excels at communication, both verbal and written. Is flexible and willing to meet the demands of a 24-hour operation. About us… Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as: Designed by Nature work environment Retirement Planning Paid Personal Days Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)! SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform. Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!

YOUR MISSIONS : • The Chief host will be a representative of the restaurant. Responsible to build and develop relationships with guests visiting the restaurants, local Parisian residents, international guests and regular guests to drive customer loyalty and maximize revenues. • The Chief host will act as a ‘salesperson’, encouraging return customers, capturing new business and communicating any special requests and needs of guests to the restaurant management team. • The Chief host will demonstrate a deep knowledge and passion for the brand they represent and play an active role in building and managing the guest database. Key duties and Responsabilities: • Assist the Restaurant General Manager and the service colleagues to deliver exceptional standards of service and proactively build relationships with guests throughout the property, with the local community and beyond. • Welcome and interact with guests to ensure their every need is accommodated and communicated with the team. • Always exceed guests’ expectations • Become a master of guest recognition and implement initiatives to capture repeat customers and new business. • Take ownership over the guest database ensuring it is regularly updated and utilized to communicate upcoming marketing activity and use as a proactive tool to capture all potential business. • Work closely and communicate with the experience managing team to ensure guest’s needs are effectively communicated to management and all colleagues on the floor. • Actively listen and respond positively to guest questions, concerns and feedback. Support to resolve issues and follow up personally to ensure challenges are overcome. • Maintain exceptional standards of presentation and personal hygiene. • Thorough knowledge of the resort and all facilities and offerings including but limited to on-going promotions, special events, etc. • Training and development of the experience managing team. • Any other duties as assigned. • Provide guests with menus

We're hiring a Housekeeping Supervisor to join our amazing team here at Omni Facilities Management Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups including InterContinental Hotels Group (IHG), Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World. We are currently looking for enthusiastic and self-motivated candidates for the position of Housekeeping Supervisor / Floor Supervisor who will not only be required to carry our supervisor duties within the housekeeping department but will also, be required to support with the following when required: Cleaning guests’ room when required Self-Check cleaned rooms Support Head Housekeepers when they are on leave or days off. Benefits from working with the company: Two weekly payments Up to 28 days paid holiday per year Permanent contract of employment Career progression on to our Management Programs & Flexible Learning Courses Company Benefits including retail discounts on food, shopping, clothes, holidays. eating out and up to 55% on cinema tickets Opportunity to work with great teams for an industry leader! Refer a friend scheme and earn £150 for each person you refer Shift Pattern: Up to 37.5 hours a week, Monday to Sunday (24/7 Operation) Desired profile: Experience as a Housekeeping Supervisor / Floor Supervisor Willingness to work Ability to work under pressure with strong organizational skills Confident, professional, and welcoming personality Duties: Participate in and carry out various housekeeping duties including room cleaning/public area cleaning/linen management/supervisor