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Venesky-Brown Recruitment are looking for Head of Contractual Assurance Delivery to join the Sizewell C project in Suffolk/London. This role is an initial 9-month contract based in the London office. Please read below for full details. Job Purpose / Overview: • The purpose of the role is to develop robust assurance and compliance practices and processes to ensure that Sizewell C ensures that delivery spend is in line with the wide range of economic regulatory, contractual and legislative requirements that the company is under., • This position is suited to a proven infrastructure regulatory assurance expert with demonstrable experience navigating complex regulatory environments and the credibility to operate confidently across all levels to C suite. This is a critical senior role, accountable for designing, implementing, and embedding, an appropriate compliance/ assurance framework required to operate effectively under Sizewell C’s funding arrangements including our Regulated Asset Base (RAB) licence requirements., • Assurance will be provided to the executive team through a clear ‘Three Lines of Defence’ model, with defined regulatory ownership, independent challenge, and internal audit oversight aligned to regulatory requirements, providing sustained confidence to the exec team, • This role will initially be a contract role for 9 months (with the ability to extend), building capacity and capability to support the senior delivery leadership on site and the executive team. They will do this by scoping and bringing onboard processes and a small, centralised team to provide ‘second line of defence’ assurance for contract management, procurement and disposals. Contextual Information: • Sizewell C is one of the largest Infrastructure projects in the UK, it is building the next Gigawatt scale nuclear power station, that will deliver energy security, as well as careers and opportunities for Suffolk and the rest of the UK., • Prior to the government investment decision SZC operated as part of EDF in the Nuclear Development business unit and was staffed by EDF colleagues and independent contractors. The SZC construction programme has a technical and commercial business case predicated on technical replication of Hinkley Point C. However, Sizewell C is now a stand alone company tasked by its shareholders with delivering a new nuclear power plant, from funding, to construction, commissioning, operations, maintenance and decommissioning., • Crucial to the success of Sizewell C will be its funding model. SZC is the first nuclear power station that is being funded by the RAB model, alongside equity and debt. This means that alongside the shareholders requirements and lenders requirements SZC also has to comply with a set of requirements set out in its ‘RAB’ licence. This framework of requirements is unique to SZC and so we cannot rely on existing processes or industry best practice to ensure compliance. Moreover, these requirements are ongoing and therefore will need to be considered throughout the lifecycle of the project and, in particular, the contracts and alliances that will underpin the construction. Principal Accountabilities, Activities and Decisions Establishment of Assurance processes: • Gap analysis of the current contractual governance landscape- in particular where the end to end contracting does not align with any of the financing requirements, • Establishment of processes and methodologies to track and assure contractual delivery is within requirements set out across:, • The RAB licence and Government Support Package, • The debt agreements with lenders, • The Shareholder agreements Supporting delivery colleagues: • Provision of training to delivery colleagues, • Being ‘the face of’ financing assurance on site and within the delivery teams, • Supporting the Alliancing structure, in particular, the Civils Work Alliance (CWA) future contracting as contracts are let and the Mechanical and Electrical Alliance (MEH) Agreement as it is being finalised Supporting Senior Management: • Maintaining a near miss register for areas where eligible spend is at risk, providing visibility to accountable executives., • Creating cases supporting the use of ‘best industry practice’ and championing these with our regulator., • The role will work with the rest of the Economic Regulatory team to support the Board and specifically the CFO and CEO in discharging their accountabilities to avoid ineligible spending and the effective use of public money., • There will be ‘dotted line’ alignment to the delivery directors responsible for the areas of assurance. Dimensions Financial: • A personnel budget for recruiting of support staff., • A small scope budget for short term defined consultancy support Impact and Interdependencies: • The role is highly dependent on close working relationships with the delivery teams, finance, Commercial teams and the Civil Works Programme and Alliance and the MEH Alliance., • The impact of this role is significant, not only does it help to protect the company from ineligible spend it also helps to ensure demonstrable value for money for energy bill payers who help to fund construction. Knowledge, Skills, Qualifications & Experience Knowledge & Skills Essential • Making recommendations to senior management within operational/delivery areas, • Regulated Asset Base (RAB) licence requirements, • Knowledge of 3 lines of defence model, • Risk Based Assurance models, • Translating complex financing and regulatory requirements into operational practice., • Regulatory understanding, • Knowledge sharing/ training, • Financial understanding (IFRS & UK tax requirements) Qualifications & Experience Essential • Demonstrable operational experience, • Construction or infrastructure project work, • Experience of working within regulated frameworks such as the energy sector., • Contracting best practice, • Working with Government and regulators About Venesky-Brown Recruitment Venesky-Brown Recruitment are a UK-based Recruitment Agency, specialising in Construction, Engineering, Infrastructure, IT & Digital, and Professional Services. Established in 2005, we've evolved into industry leaders, driven by our mission to inspire and empower through meaningful employment. When you join us, you gain access to a stable, long-term career. We collaborate with Tier 1 clients on major infrastructure projects, offering growth opportunities and a clear career pathway. Our comprehensive Career Development Programs, from Level 2 Construction Operations to Level 6 Site Management, bridge skill gaps to benefit both you and our clients.

Sustainability Manager – Temporary Contract Equinix is one of the fastest growing data center companies, growing connectivity between clients worldwide. That’s why we're always looking for creative and forward-thinking people who can help us achieve our goal of global interconnection. With 200 data centers in over 24 countries spanning across 5 continents, we are home to the Cloud, supporting over 1000 Cloud and IT services companies that are directly engaged in technological innovation and development. At Equinix, we make the internet work faster, better, and more reliably. We hire talented people who thrive on solving hard problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success and it’s our authentic, humble, gritty people who create The Magic of Equinix. We share a real passion for winning and put the customer at the center of everything we do. Job Description: Overview: We are looking for a dedicated and detail-oriented Sustainability Manager to join the Central Sustainability Team within the Global Design & Construction (GDC) team. This position is within the Global Design and Construction. You will lead and support a range of sustainability initiatives across global design and construction projects. Key focus areas include embodied carbon, green building certifications (e.g., LEED, BREEAM, Green Mark, NABERS), construction and demolition waste, and sustainability governance throughout the entire project lifecycle, from initial design through to construction. This role involves close collaboration with internal and external stakeholders, effective data management, and the integration of sustainability best practices into all aspects of our design and construction processes. This role offers a unique opportunity to shape and implement a global sustainability strategy across diverse markets in AMER, EMEA, and APAC, gaining portfolio-level experience and driving meaningful impact. Join us in making a meaningful impact on sustainability in our projects worldwide. Key Responsibilities: • Responsible for supporting the implementation, enhancement and day-to-day management of the Global Design and Construction (GDC) sustainability charter across key areas such as embodied carbon, green building certifications (such as LEED, BREEAM, Green Mark, NABERS), construction and demolition waste, and the governance of sustainability throughout the project lifecycle, from design inception to construction (including for instance business case reviews and development and maintenance of dedicated sustainability standards, etc.), and alignment with sustainability regulations., • Establish and manage relationships with internal stakeholders including supporting the Sustainability Program Office, Utilities & Energy team, Global Operations, Accounting, Sales & customers, Investor & Analyst Relations and Marketing and Global Procurement team., • Maintain and execute against the company’s global strategic sustainability goals., • Act as a subject matter expert for GDC sustainability initiative queries encompassing but not limited to embodied carbon, green certifications, construction and demolition waste, the governance of sustainability throughout the project lifecycle, from design inception to construction, both internally and externally., • Manage the sourcing and purchasing process for our consultant base, including; receipt and evaluation of proposals; contract negotiation, award and administration of purchase orders, and preparation and management of consultant scope., • Work with internal teams and external sustainability consultant(s) to ensure full participation in key program elements to ensure resulting data and information is sufficiently detailed, complete, accurate to support internal strategy development and communication updates, as well as facilitate external reporting to agencies such as the Global Reporting Initiative (GRI), Carbon Disclosure Project (CDP), annual Sustainability Report, Green Finance Framework, etc., • Ability to travel frequently travel internationally and domestically. Program and Portfolio Management • Execute and oversee multiple simultaneous projects and initiatives undertaken to meet the sustainability goals of the company and GDC Sustainability Charter., • Create, control and enhance reporting activities, assisting in the creation and retention of accurate GDC sustainability data, tracking issues and risks (e.g. portfolio green building certifications, embodied carbon reduction efforts, portfolio construction and demolition waste data, etc.)., • Aligns GDC construction projects with the charter and sustainability project goals., • Facilitates program and project meetings., • Identifies and resolves program level issues with cross functional teams., • Track project benefits including carbon savings and financials (cost and benefits, evaluating TCO). Stakeholder Management and Communication • Builds relationships with company key stakeholders and business liaisons including internal teams such as the Sustainability Program Office, Utilities & Energy team, Global Operations, Accounting, Sales, Investor & Analyst Relations, and Marketing., • Establish and manage relationships with the other GDC Sustainability Workstream leads (e.g. heat export lead, water&nature lead) and other GDC teams (e.g., design, construction, commercial, eng. Dev, design standard, etc.) to ensure sustainability processes and programs are effectively integrated and executed., • Builds and manage relationships with external key stakeholders such as general contractors, and key suppliers., • Regularly present to E-staff and other internal/external groups as necessary., • Communicates minor project/program scope, schedule, resource, and budget changes Project Methodologies and Tools • Communicates GDC Sustainability Charter framework and progress to all stakeholders, • Develop and maintain communication plans and execution templates leveraging PM Tools such as MS Office Suite, MS Forms, Smartsheet, BI and SharePoint, Anaplan, Procore, Bim 360, Wordpress. Qualifications • 5 years of experience preferred working in design and construction with a background in working directly with general contractors, either as part of a General Contractor team or in close collaboration, as well as experience in sustainability practices., • Engineering Bachelor’s degree (or degree with significant analytical / technical content). Master's degree preferred., • Proven experience in Project and program management., • Able to work collaboratively with multiple stakeholders across multiple disciplines and organisations, • Attention to detail, • Written and spoken fluency in English, • MS Office confident, • Communicate clearly and effectively, both verbally and in writing, successfully interfacing with all internal and external stakeholders., • Ability to translate complex sustainability topics to a broad range of audiences within a matrixed organization, • Provide excellent analytical skills identifying all options available and defining best possible solutions., • Experience with stakeholder management, • Able to design dashboards, roadmaps & presentations, • Willingness to travel internationally (occasionally) to support project teams on-site and/or work with the broader GDC and sustainability teams., • Experience of having worked independently across a diverse set of stakeholders in multiple time zones., • Awareness of existing or pending sustainability legislation relevant to data centers, real estate and technology companies (e.g. specifics around the EU Climate Neutral Data Centre Operator Pact, EU Green Deal, Sustainable Finance Taxonomy, Singapore Green Plan), • Awareness of voluntary sustainability programs specific to energy, environment and emissions (e.g. CDP, GRI, The Greenhouse Gas Protocol, SASB, SBTs, TCFD etc.)

My client is seeking a motivated Assistant Credit Analyst to join their dynamic team in London. This role offers a fantastic chance to contribute to critical credit risk management processes while supporting the growth of corporate banking operations. If you have hands-on credit analysis experience in a banking environment and are eager to take the next step in your career, we want to hear from you. Job Title: BANKING Credit Analyst with Mandarin-FTC Location: City of London Work style: 100% office based Sector: Banking and financial services Languages: Fluent Mandarin and English Salary: ￡45,000-￡50,000 Responsibility: Credit analysis & credit submissions • Produce well-structured credit analysis and recommendations for a portfolio of corporate clients (annual reviews and new requests)., • Prepare credit applications, internal credit ratings and supporting analysis packs for Relationship Managers and Credit Committee processes., • For transactions exceeding local approval authority, prepare materials to a standard suitable for both local and head-office credit committees, including bilingual documentation where required., • Monitor credit portfolio performance and identify deterioration risks driven by counterparty-specific or broader market developments., • Track and manage post-drawdown conditions including covenant monitoring, review timetables, waivers, and documentation/compliance follow-ups., • Monitor adherence to approved credit limits and promptly escalate any material excesses to senior stakeholders., • Support the maintenance and improvement of credit risk controls, systems and procedures to meet internal standards, regulatory expectations and external audit requirements., • Act as a key partner to Relationship Managers and internal Risk colleagues to balance client development with effective risk management., • Provide reliable, business-focused administrative and analytical support to help the department meet its objectives. Requirement: • 2+ years’ experience (or equivalent) producing and presenting credit analysis within a Commercial, Corporate, or Investment Banking environment., • Strong technical credit capability including:, • Financial statement analysis, • Sector/market research, • Financial modelling, • Working knowledge of corporate banking products from a credit risk perspective (e.g., overdrafts, term loans, syndicated lending, cash management, guarantees, letters of credit)., • Excellent attention to detail, ability to work under pressure, and strong follow-through on outstanding items., • Strong written and verbal communication skills with the ability to present analysis clearly and confidently., • Educated to degree level. Desirable (nice to have) • Exposure to large corporate clients and multi-sector credit work (generalist approach)., • Formal credit or accounting qualifications (or progress towards)., • Mandarin (written and/or spoken), particularly for bilingual credit committee materials.

Office Assistant – Single Family Office (Private Office) • Location: London, UK (On-site, 5 days per week), • Salary: £32,000 gross per annum, • Contract: Permanent | Full-Time The Opportunity We are recruiting an Office Assistant to join a prestigious Single Family Office in London, supporting the smooth day-to-day running of a highly professional private office environment. This is a varied, hands-on role combining office administration, facilities and supplier management, property/contractor coordination, and ad hoc lifestyle support. It would suit a proactive, detail-oriented and service-minded individual who enjoys being the go-to person in the office and takes pride in maintaining high operational standards. Discretion, organisation, and reliability are essential. The successful candidate will be comfortable juggling multiple priorities and responding calmly to last-minute requests. Key Responsibilities Office Administration & Private Office Support • Provide day-to-day administrative support to ensure the office runs efficiently, • Manage phones, messages, enquiries and general office correspondence, • Handle incoming and outgoing post (UK and international), • Maintain hard copy and digital filing systems, including confidential documentation, • Support diary coordination and general office coordination as required, • Ensure consistently high standards of office presentation and organisation Facilities, Supplies & Office Management • Oversee office supplies: stationery, kitchen supplies and equipment, • Manage ordering, storage and stock control, • Coordinate maintenance of office equipment (including photocopier and office systems), • Liaise with cleaners and ensure the workspace is tidy, organised and well maintained Property & Contractor Coordination • Conduct routine checks and pre-visit checks where required, • Coordinate and schedule property services and contractors, • Book, supervise and liaise with contractors for maintenance and property-related matters, • Track schedules, appointments and ongoing tasks with suppliers and service providers Lifestyle & Family Support • Assist with lifestyle-related requests for family members when required, • Arrange transport bookings, ad hoc event logistics and personal arrangements, • Purchase goods/services on behalf of family members as directed Team Support • Support internal coordination, office initiatives and ad hoc operational tasks, • Organise team gatherings and office events to support culture and morale, • Proactively problem-solve day-to-day issues and contribute to a smooth-running office Candidate Profile (Skills & Experience) • Previous experience in an Office Assistant / Administrator / Office Coordinator role (private office, family office, professional services or luxury environment preferred), • Excellent organisational skills and attention to detail, • Confident working independently and managing multiple tasks concurrently, • Strong communication skills and professional presentation, • Proficient in Microsoft Office (Word, Excel and Outlook essential), • Naturally proactive, resourceful and solutions-focused, • High level of discretion, confidentiality and professionalism, • Flexible and adaptable, with a service-led approach Why This Role • Rare opportunity to join a prestigious Single Family Office, • Stable, long-term position with clear structure and responsibility, • Varied role with exposure to private office operations and property coordination, • Professional, high standards environment with scope to grow Application Process Due to the high volume of applications we receive, we regret that we are only able to contact candidates who are successfully shortlisted. If you have not heard from us within 14 days of submitting your application, please assume you have not been successful on this occasion.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are looking to appoint an experienced Store Design & Project Manager - Fixed term contract. This role is responsible for the Project Management of new boutiques and in-store counter builds as well as refurbishments and counter relocations within Department Stores. This includes constant liaison with external suppliers, architects and installation teams ensuring the quality aligns to our luxury standards, on time and within budget. Excellent communication and collaboration with other internal departments is vital to ensure the successful executions. In addition, the role is responsible for the timely and cost-efficient maintenance to our retail fixtures and fittings across the UK/Ireland. This role reports directly to the Store Design & Visual Merchandising Manager. ✂Accountabilities • Support the Store Design and VM Manager (SD&VM Manager) on all projects as required. Ensure each project is tracked so there is clear visibility of priorities, tasks, costs and timelines at all times., • Oversee multiple Store Design projects simultaneously, ensuring alignment with business objectives and timely execution., • Tender and evaluate shopfitters, comparing quality, cost, capability and reliability. Create a library of preferred partners to ensure consistent, high-standard execution within budget, • Coordinate with suppliers and contractors for store/counter builds, display materials and installations. Ensure these are to our luxury standards, within budget and timely, managing the external stakeholders consistent with contractual agreements, • Ensure all projects align with legal regulations, Health & Safety and landlord requirements., • Liaise with Sales, Marketing and Education to best support product launches and marketing campaigns with tailored visual executions., • Collaborate with Education to ensure store teams on visual standards and merchandising techniques., • Analyse and timely report on sales data to the SD & VM Manager, to evaluate the impact of rebuilds and visual merchandising efforts., • Collaborate with marketing and salels teams to support promotional activities., • Conduct site visits with the Health & Safety outsourced experts to ensure compliance and track any follow up requirements in an urgent manner., • Liaise with IT on any such technical matters to ensure captured within new stores/refurbishments and incorporate into project to ensure best resolutiuon., • Work within allocated budget for each new store opening, renovations, visual merchandising materials and installations, always ensuring each project is delivered on a timely basis and within budget., • Ensure weekly updates with SD&VM Manager on each project., • Maintain an awareness of industry trends and competitor activity providing monthly feedback to SD&VM Manager. ✂Skills and Qualifications • Proven effective Store Design Project Management expertise in a related role within luxury retail, preferably in fragrance/beauty., • Strong track record in successfully achieving projects in a timely manner, to standard and within specified budget., • Maintain professional and positive relations with all key external stakeholders to best achieve goals whilst balancing clear direction and timelines with good relations., • Ability to manage multiple store projects with flexibility to travel within UK/Ireland where necessary., • Excellent communication and collaboration skills to ensure cross-functional working both internally and externally., • Proficiency in design software (e.g., Adobe Creative Suite, SketchUp)., • Expertise in utilising project management software/tools as well as Excel. ·• A passion for excellence in execution, the industry and role. This role is London Office based (EC1) at least three days per week with flexibility to work from home - one - two days per week. Role includes travel across the UK and Ireland. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Sales Manager – Grocery 📍 London 💷 Up to £65,000 + £12k OTE 🌏 Global Asian Food Brand This is not a maintenance role. This is a build-and-scale opportunity. We’re exclusively partnered with a fast-growing, globally backed Asian food manufacturer that has already cracked UK wholesale and is now gearing up for its biggest leap yet: Top 4 grocery listings. With strong international backing, proven products, and serious investment behind UK growth, the business is entering a pivotal phase. They are now hiring a Sales Manager to lead that journey and put their stamp on the UK retail strategy. Why this role stands out • A genuine opportunity to lead UK grocery expansion, not just support it, • High visibility with UK leadership and international HQ, • Clear mandate to build, manage, and grow a sales team, • Realistic ambition to land first mainstream grocery listings within 12 months The role You’ll own UK commercial performance across grocery, while remaining close to execution. This is a hands-on leadership role suited to someone who enjoys strategy and being in front of buyers. You will: • Lead and develop the UK sales function (with line management responsibility), • Drive grocery growth strategy, with a clear focus on Top 4 accounts, • Build and deepen relationships with buyers across Tesco, Sainsbury’s, Asda, Morrisons and beyond, • Convert strong wholesale traction into mainstream retail listings, • Work closely with European teams and HQ in Asia, • Oversee core sales operations and multiple commercial projects in a fast-moving environment You’ll likely bring: • Sales management or supervisory experience within FMCG, • Direct grocery exposure (Top 4 strongly preferred), • Experience within food brands (Asian food exposure is a strong advantage), • A track record of delivering growth, not just managing accounts, • The ability to lead people, influence stakeholders, and build momentum, • Comfort operating in an international, entrepreneurial business If you want to shape a brand’s journey into UK mainstream retail rather than inherit a finished one, this role will appeal. Interested? Apply directly or contact me for a confidential conversation.

About the Company Leading Intraoperative Neuromonitoring Services company based in London is looking to appoint an enthusiastic and highly organised individual in a supporting role to the Operations department. The company has a dedicated team of specialists in neuromonitoring to provide a high standard of medical services for spinal, vascular, brain, and other surgeries to the NHS and private hospitals. We are committed to delivering the highest level of patient care and surgeon satisfaction. Our philosophy is to work with integrity, accuracy, and precision, making patient safety the gold standard in healthcare. About the Role We are seeking a highly motivated and organised Operations Assistant to join our dynamic operations team. As a key member of our organisation, you will provide essential support and contribute to the smooth functioning of our operations department. The Operations Assistant will play a crucial role in coordinating and executing operational tasks, ensuring efficient processes, delivering exceptional customer service, and contributing to the overall success of inomed Neurocare. To be successful in this role, you must be able to work as part of a small team, whilst independently and proactively completing tasks. Excellent organisation, efficient communication and IT skills, accuracy, and attention to detail are essential requirements for this role. Duties include but are not limited to • Organise medical device logistics for the clinical team, including coordinating servicing, maintenance, and repairs of medical devices., • Review and approve expenses, ensuring compliance in line with company policies and procedures., • Monitor office mailbox and provide exceptional customer service by promptly addressing inquiries, resolving issues, and assisting with customer needs., • Complete general office administration tasks such as completing forms, booking travel arrangements, booking services, and scheduling meeting rooms., • Assist with planning and coordinating marketing events such as trade shows and conferences, and manage the events diary to track key congresses and deadlines., • Liaise with external event organisers to coordinate logistics and requirements., • Assist in creating and updating marketing materials (brochures, flyers, presentations, digital content), manage social media channels, and contribute creative content to raise brand awareness., • Process Purchase Orders (PO), Sales Quotations, Sales Orders (SO), invoices and credit notes, ensuring accurate documentation and effective fulfilment of customer orders., • Serve as the main point of contact for customers, providing professional and courteous assistance., • Direct incoming inquiries or requests to the relevant team members or departments., • Maintain a deep understanding of our products, services, and policies to provide accurate and helpful information to customers., • Contribute to a positive and collaborative work environment, fostering teamwork and open communication. Requirements for the Role • Bachelor’s degree in Business, Marketing or a related field. Essential • Prior experience in an operational role is required., • Proven experience in a customer service role, preferably in a fast-paced environment., • Excellent communication skills, both verbal and written, with a strong focus on delivering exceptional customer service., • Familiarity with operational tools and software systems is an advantage., • Excellent organisational and time management skills, with the ability to prioritise tasks effectively., • Proactive problem-solving skills and the ability to adapt to changing priorities., • Proven ability to demonstrate good judgment, prioritise tasks, and make decisions under pressure., • Good written and oral communications and strong interpersonal skills to deal with individuals at various levels, and on potentially sensitive matters., • Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), experience with design tools (e.g., Canva, Adobe Creative Suite) and social media platforms is desirable., • Ability to work independently as well as collaboratively within a team., • Strong attention to detail, organisational, administrative, and planning skills., • Strong work ethic and a willingness to take on additional responsibilities as required., • Comfortable liaising with internal teams and external stakeholders., • Interest in healthcare, medical technology, or scientific communications is a plus. Benefits • Incentive plan, • Private healthcare insurance, • Sick pay, • Full training is provided Note: The above job description is not exhaustive and may be subject to change according to the needs of the organisation. Industry • Medical Equipment Manufacturing Employment Type • Full-time Job Functions • Administrative

Facilities Project Manager (Temporary) Flexible Working Schedule: 5 days per week (42.5 hours), scheduled between Monday and Sunday. Weekends, bank holidays, early morning and late-night work may be required. Reports to: Operations Manager Direct reports: None Contract: Fixed-term (9 months minimum) ROLE PURPOSE The Facilities Project Manager is responsible for planning, coordinating, and delivering all facilities-related projects across the organisation. This includes refurbishment works, operational projects, event-related builds, and any facilities interventions required to support the safe, efficient, and high‑quality running of the site. The role ensures that all works are completed on time, within budget, and to a consistently high standard while maintaining seamless communication across all internal and external teams and contractors. WHO WE ARE LOOKING FOR We are seeking a highly organised facilities professional with strong project management experience and a solid understanding of building operations, compliance, contractor management, and facilities project delivery. The ideal candidate thrives in a fast‑paced environment, is comfortable being hands‑on, and communicates confidently to build strong relationships and ensure all works are delivered safely, efficiently, and to a high standard. ABOUT US Designed by renowned architect Renzo Piano, The Shard is one of London’s most iconic skyscrapers. At 800ft high, The View from The Shard offers unrivalled 360-degree views across the city. Join our team and be part of a friendly, collaborative environment based at The Shard. You’ll work alongside passionate colleagues who are dedicated to delivering exceptional experiences, supporting one another, and creating unforgettable moments for every visitor. Together, we celebrate creativity, teamwork, and the joy of sharing London’s most breath-taking views. THE PERKS • 33 days Holiday (pro-rated for fixed-term contracts), • Employer pension contribution of 5% of your annual salary, • Complimentary tickets to The View KEY RESPONSIBILITIES PROJECT & FACILITIES MANAGEMENT • Lead the planning, coordination, and execution of facilities projects, including refurbishments, operational improvements, and event-related works., • Develop full project scopes, briefs, task lists, and responsibilities for each planned piece of work., • Conduct site assessments to determine project requirements and feasibility. TEAM & CONTRACTOR COORDINATION • Liaise with all relevant internal teams to ensure alignment, minimal disruption, and smooth delivery of works., • Procure, onboard, brief, and manage contractors, ensuring they meet quality, safety, and compliance standards., • Manage contractors, conduct regular performance reviews and on-site meetings. SCHEDULING & DELIVERY • Develop and maintain project schedules, timelines, and critical paths for all works., • Liaise with internal teams to obtain access, permits and risk assessments., • Monitor progress daily/weekly to ensure works remain on track and adjust plans proactively where required. BUDGET & COST CONTROL • Manage project budgets including scoping, cost estimation, procurement, and ongoing cost tracking., • Ensure all works are delivered within approved budgets and escalate any potential variances early., • Identify cost‑saving opportunities without compromising quality or safety. QUALITY, COMPLIANCE & SAFETY • Ensure all works comply with statutory requirements, internal policies, and industry standards., • Conduct quality checks before, during, and after works., • Complete and maintain documentation including contractor records and compliance logs., • Work closely with the H&S team to ensure safe working practices at all times. COMMUNICATION & REPORTING • Prepare and deliver clear project updates to senior management including progress reports, budget tracking, risks, and mitigation plans., • Maintain excellent communication with affected teams to ensure operational continuity., • Record all project documentation, lessons learned, and close‑out reports. KEY SKILLS AND EXPERIENCE • Strong understanding of building operations, including planned and reactive maintenance, asset upkeep, and operational continuity., • Knowledge of AV/IT equipment, building systems, and general maintenance processes, ensuring all facilities and services remain safe, functional, and compliant., • Experience maintaining high‑standard environments in busy, customer‑facing or operationally complex settings., • Demonstrable experience leading facilities‑related projects such as refurbishments, enabling works, operational improvements, or event‑support installations., • Skilled in project scoping, planning, scheduling, budgeting, and risk management, with the ability to manage multiple projects simultaneously., • Strong organisational ability, ensuring workstreams progress efficiently and deadlines are met even under pressure., • Proven experience sourcing, briefing, coordinating, and monitoring contractors across a range of disciplines., • Confident in assessing contractor performance, • Able to collaborate effectively to ensure minimal disruption and seamless project delivery., • Solid working knowledge of health and safety legislation, safe working practices, and compliance requirements within facilities management., • Experience carrying out risk assessments, inspections, and safety checks to ensure a consistently safe operating environment., • Commitment to maintaining accurate records, manuals, permits, and documentation in line with statutory and organisational requirements., • Comfortable undertaking practical tasks when required, such as site checks, troubleshooting facility issues, and supporting out‑of‑hours works., • Strong problem‑solving ability with a proactive approach to managing unexpected issues or maintenance challenges., • Understanding of logistics and stock/storage coordination relevant to facilities projects., • Excellent verbal and written communication skills, with the ability to convey technical information clearly to non‑technical stakeholders., • Builds strong working relationships across departments and with external partners., • Confident engaging and coordinating with contractors, suppliers, senior stakeholders, and operational teams., • Highly organised, proactive, and self‑motivated, thriving in environments where priorities shift and multiple tasks run concurrently., • Hands‑on, solutions‑driven, and willing to step in wherever needed to maintain operational excellence., • Calm under pressure with the resilience to manage demanding timelines, high‑traffic environments, and competing demands.

Company Description Egis is a leading global consulting, construction engineering and operating firm. We work together with our clients across every aspect of transport, energy, and the built environment to build a more balanced, sustainable, and resilient world. The Egis Group has more than 50 years of experience and a team of 20,500 employees in over 100 countries around the world. Joining our Group means, above all, sharing our values as a people-first company, strongly committed to sustainability and innovation. The Anthro joint venture between Egis and VVB Engineering will provide comprehensive turn-key services for London’s state-of-the-art HS2 gateway station at Old Oak Common. We have been awarded a multi-year contract to deliver MEPHFC (Mechanical, Electrical Public Health, Fire and Communications) systems works. Job Summary: We are seeking a dynamic and experienced individual to join our growing team as a Planning Manager based at Old Oak Common station which is part of the HS2 programme. The Planning Manager occupies a strategic role at Old Oak Common station with overall responsibility for planning and scheduling for this Main Option C NEC 3 contract awarded to Anthro JV in November 2023. The scope of works of this work package 23 (WP23) comprises the design, procurement, manufacture, installation assurance, testing and commissioning, care & custody, trial operations and delivery into service for Mechanical, Electrical, Public Health, Fire and Communication systems. The planning manager reports to the Head of Project Controls. This Old Oak Common Station Project role requires a site presence of 3 days a week. Job Description We are seeking a dynamic and experienced individual to join the Egis Transportation Solutions team as a Planning Manager based at Old Oak Common station which is part of the HS2 programme. The Planning Manager occupies a strategic role at Old Oak Common station with overall responsibility for planning and scheduling for this Main Option C NEC 3 contract awarded to Anthro JV in November 2023. The scope of works of this work package 23 (WP23) comprises the design, procurement, manufacture, installation assurance, testing and commissioning, care & custody, trial operations and delivery into service for Mechanical, Electrical, Public Health, Fire and Communication systems. The planning manager reports to the Head of Project Controls. Key Responsibilities: • Lead and support the planning team ensuring everyone is working in a positive environment, requirements are clear and goals are achievable, • Assess the Planning team needs and upskill when required to ensure effective delivery and optimum performance, • Understand clarify and implement the requirements of the Subcontract Works Information related to project controls (SWI 500). Demonstrate compliance to the standards by providing evidence during audits and protecting against breaches., • Responsible for the development, update and maintenance of the CL32 and CL62 programmes., • Maintain a positive relationship with the client’s planning team to ensure programme aligned to the contract and is accepted at all times., • Manage the WP23 programme interface with other work packages by identifying key GIVE/GET milestones and align with access dates., • Ensure that the programme comments raised by the client are reviewed, actions are validated and resubmission is made after closing out the comments., • Support the commercial team in developing CE quotations by providing CL62 programmes and support the Bottom-up Forecasts by providing labour and expenditure profiles., • Ensure key compensation events, Contractor Instructions and Early Warnings are modelled in the programme promptly by maintaining daily check-ins on CEMAR., • Manage the programme communications, ensure any critical changes are promptly relayed to internal stakeholders (AJV L3/L4 level managers) and external stakeholders (BBVS, COWI, TBE, etc.) in a clear and concise manner., • Ensure the programme aligns with the project leadership’s (L2/L3 levels) defined goals, including delivery approach and Compensation Events strategies, • Ensure any movement in Planned Completion and / or Key Dates Planned Completion is well documented and the underlying reasons for the variance are substantiated, • Ensure appropriate Time Risk Allowance (TRA) is allocated to the critical activities and maintain transparency in reporting and ownership of TRA., • Responsible for integrating Commercial and Planning for aspects related to Earned Value Analysis (EVA), including: spend profile, earned value, planned value, • Schedule Performance Index (SPI), • Responsible for tracking quantities of materials and reporting planned, actuals and forecast., • Liaise with Construction team on a daily basis to ensure robust project reporting is in place; integrate daily shift reports into the programme to ensure efficient delivery and realistic timescales., • Liaise with the Procurement team to ensure the Tender Event Schedule (TES) is synced with the latest CL32 programme. Align construction sequencing with procurement lead times and material delivery schedules. Qualifications Essential: • Extensive experience in building construction, MEP experience is a plus. (railway stations preferred), • Experience in a managerial role leading a Planning team, • Proven track record of successfully delivering major projects within a contractor environment., • Excellent people management and development skills, • Excellent communication, negotiation and client management abilities, • Financial acumen and experience in project budget management, • Strong analytical and problem-solving skills, • Willingness to travel as required for project assignments Desirable: • Degree in Project Management, Engineering or a related field, • Chartered project manager or similar and member of a related professional body, • Rail sector knowledge We are committed to our planet In each project we design, engineer and operate we care deeply about the legacy we’re leaving behind. As part of our team, you’ll have a unique opportunity to use your skills and expertise to shape a better future for our communities in the UK, and all around the globe. Our commitment is translated in the work carried out by our Egis Foundation, which funds concrete actions to address the climate crisis and is focused on educational and social initiatives that will help in the responsible and sustainable shift towards a sustainable world. Equality, Diversity & Inclusion We are an Equal Opportunities employer, and we strive to build a workforce that truly reflects the communities we represent. We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic. If you decide to apply for an opportunity with us, your application will be assessed based purely on your experience, the essential and desirable criteria, and your suitability for the role. We value each and every one’s contribution as this builds our culture and means that if you work with us, you will be included, listened to, and respected.

Advanced analytics. Intelligent insights. IXICO plc (AIM: IXI), is a leading neuroimaging Contract Research Organization (CRO), delivering advanced Ai analytical insights in neuroscience to the global clinical trials market. Established in 2004, listed as a public company in 2013, IXICO has firmly established itself as a trusted partner to the global life sciences industry, supporting the development of new therapies for neurological conditions such as Alzheimer’s, Parkinson’s, Huntington’s Disease and Multiple Sclerosis. With our focus on neuroscience, our purpose is to advance human health by turning data into clinically valuable insights; helping our clients reduce clinical development risk and improve return on investment from their clinical development programmes. We achieve this by combining Ai machine learning imaging biomarker analysis, together with centralised neuroimaging CRO services to provide an integrated service covering every stage of clinical development through to post-marketing surveillance. We are committed to invest in continuously enhancing our validated and peer reviewed disease optimised machine learning Ai analytics services and our infrastructure and technology to support our ambitious growth strategy. Our people are empowered to enable us to achieve our company goals and their own personal development through the “4A” values at the heart of our culture: Aspiration, Ability, Agility and Accountability. To help us deliver our medical image analysis solutions to large clinical trials we are hiring a Associate Project Start-up Manager (APSUM) on a permanent full-time capacity. NOTE: This role requires flexibility to support clinical and imaging sites across the Asia-Pacific region, including the ability to work early start times, Monday to Friday, for extended periods. During the onboarding and induction period, working hours will be standard, 9:00am–5:30pm GMT. Following this period, the successful candidate must be willing to transition to early shifts of 6:00am–2:30pm GMT for an undetermined period. Working hours may revert to standard hours depending on study requirements and site locations. Purpose of the Role: The APSUM role requires a flexible working approach to support global clinical and imaging sites, including APAC and US time zones. Working hours may vary in accordance with study requirements and site locations and may include early starts or late finishes. Standard UK working hours may also apply. The role is based on a standard working pattern of 37.5 hours per week, Monday to Friday. The APSUM is an essential member of the Project Start-Up team within the Clinical Operations group, responsible for the execution and oversight of imaging site qualification activities for assigned clinical trials and research studies. The role supports projects from award through activation of the final imaging site, ensuring deliverables are achieved within budget, on schedule, and in compliance with applicable quality standards. The APSUM leads the qualification of global imaging sites, ensuring they are prepared to acquire high-quality, standardised images within agreed timelines. Acting as the primary point of contact for global clinical and imaging sites, the APSUM works closely with Project Managers, the Science team, and clients. The role also provides scientific and technical input to support the set-up and execution of new projects as they arise. Essential Duties and Responsibilities: Project Start Up • Independently manage the imaging site qualification activities on assigned projects, including imaging site evaluation, site training, and scanning equipment set-up, with responsibility for reviewing imaging parameters and test data (e.g., phantom scans) across multiple imaging modalities (e.g. MRI, PET)., • Serve as the primary site contact for assigned projects, building strong relationships with site personnel and providing timely support during imaging site qualification and start-up activities, including study data uploads and imaging protocol set-up., • Track progress of site start-up activities, including maintenance of associated records and issue escalation to HPSU., • Liaise with clients regarding imaging site qualification activities (meetings, provision of regular reports, issue escalation)., • In cooperation with Project Managers and HPSU, develop study-specific start-up documentation (e.g., manuals, training materials, surveys). Ensure accuracy and distribution to sites., • Provide support to project management with study related activities and technical expertise, as required., • Participates in investigator meetings, kick-off meetings and other client’s meetings. Communicate and/or demonstrate project start-up methods to customers, as required., • Assist the Project Managers, the Science team, and other departments with the review of technical documents (e.g., imaging protocols, work instructions, training materials)., • May serve as back-up project manager of assigned projects or manage one or more studies in maintenance., • Assist the HPSU with training and mentoring of less experienced team members., • Assist the HPSU with monthly forecasting and reporting., • Contribute to the improvement of the study start up processes and other related procedures in the Project Start-Up team. Quality & Regulatory Responsibilities • Assist with developing and maintaining all the SOPs, work instructions and training records within the Project Start-Up team ensuring quality compliance with IXICO’s policies and procedures., • Contribute to internal and external audits., • Contribute and take part in bid defences. Qualifications and skills required for the role: Essential • Bachelor’s degree (scientific or analytic discipline) or equivalent job experience. Master’s degree desirable., • Demonstrable experience in a comparable role, with a well-developed level of knowledge, skills, and abilities required to perform the role independently., • Good understanding of imaging modalities e.g., MRI, PET, • Good communication skills to accurately convey issues and concerns to other departments, sites, and clients., • High levels of energy, drive, and commitment., • Strong organization and time management skills and ability to effectively manage multiple competing priorities., • Ability to work effectively and professionally with other colleagues to enable effective strategic decision making., • Ability to work independently as well as in a team matrix organization and multiple projects., • Ability to present to substantial audiences., • Demonstrates an excellent understanding of clinical research phases and the processes involved in the management of a clinical trial. Key Deliverables: This is a key role within Clinical Operations ensuring successful delivery of projects, achieving targets and continuous improvement. The key deliverables of this role include: • Monitoring and meeting key delivery metrics within the Clinical Operations team to customer expectations., • Meeting project start up targets for revenue., • Meeting efficiency targets. Benefits: • Competitive remuneration package including benchmarked salaries., • Staff Annual Bonus Plans and Annual Salary Review., • Generous employer pension contribution of 6%., • 25 days annual leave, increasing up to 28 days with every year at IXICO., • BUPA private medical insurance scheme., • Life Assurance of 4x annual salary., • Employee Benefits Portal offering various discounts in retail, food & drink, and entertainment., • Engaging and social environment, with fundraising and sporting activities and seasonal events such as Summer and Christmas parties., • Wellbeing initiatives such as eye tests, flu jabs, and Mental Health Awareness Training., • Employee Assistance Programme offering advice and support on a wide range of topics., • Hybrid working model pattern split between working in the City of London and remotely., • Reimbursement allowance to purchase equipment to support working from home., • Generous employee referral scheme offering £2,000 for referring a successful candidate to the company., • Financial assistance for professional qualifications., • Opportunity to contribute to an industry where your work has an impact every single day. How to Apply IXICO is working hard to create a representative, inclusive and empowered team, because we believe different experiences, perspectives and backgrounds make a better workplace, and ultimately better services. IXICO doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class. This is a great opportunity for a motivated Associate Project Start-up Manager (APSUM) in a permanent full-time capacity to thrive in an engaging and fast-paced environment, to make a difference on an everyday basis. NOTE: This role requires flexibility to support clinical and imaging sites across the Asia-Pacific region, including the ability to work early start times, Monday to Friday, for extended periods. During the onboarding and induction period, working hours will be standard, 9:00am–5:30pm GMT. Following this period, the successful candidate must be willing to transition to early shifts of 6:00am–2:30pm GMT for an undetermined period. Working hours may revert to standard hours depending on study requirements and site locations. If you think IXICO should meet you, please send us your CV and covering letter by email to or apply directly via LinkedIn. We are looking forward to your application. Please note that our entire business is operating under a Hybrid-Working Model, where UK-based employees are required to attend our London office 2 days a week. If you have got any questions, please reach out to our careers team. Please note that IXICO will process the data provided by you only in order to perform the outlined recruitment exercise. For more details on what data we process and on what legal basis this happens please view our Recruitment Privacy Policy or contact .

Our client is seeking a highly organised and proactive Warehouse & Production Co-ordinator to oversee the smooth running of our warehouse operations and support the planning and delivery of live events. The role combines hands-on warehouse management with production coordination responsibilities, offering a varied and rewarding position at the heart of our business. You’ll manage equipment logistics, ensure the efficient flow of kit in and out of the warehouse, and play an active role in preparing, planning, and delivering some of London’s most prestigious private and corporate events. Key Responsibilities • Oversee daily warehouse operations including stock control, goods in/out, and logistics planning., • Manage equipment preparation, testing, packing, and return for each event, ensuring all items are maintained and event-ready., • Use asset management systems to track and record inventory accurately., • Liaise closely with Project Managers and Technicians to ensure all production requirements are fulfilled on time., • Support the Production team with planning documentation including kit lists, timelines, and delivery schedules., • Assist with event logistics, including vehicle loading, deliveries, and on-site set-up and de-rig when required., • Maintain and enforce health and safety, manual handling, and warehouse organisation standards., • Lead and schedule warehouse staff and freelance crew, ensuring efficient and safe operations., • Contribute to continuous improvement of warehouse processes, identifying opportunities to improve efficiency and reduce loss., • Participate in live event delivery, gaining experience in technical production and supporting crew on-site. Essential Skills & Experience • Full clean driving licence Desirable • Experience handling AV, lighting, or staging equipment., • PAT testing or technical maintenance skills., • Experience managing vehicle fleets or logistics planning., • Knowledge of event venue operations and site delivery requirements. What We Offer In return, we offer the opportunity to join a passionate and talented team working across high-profile events, with genuine scope for career development and progression. The role offers a competitive salary, overtime opportunities, and the chance to be part of a company that values precision, teamwork, and creativity

Role Overview Astreya is seeking a strategic and operationally driven Service Delivery Senior Director to oversee end-to-end Audio Visual operations for one of our largest global customers. In this pivotal role, you will own the full lifecycle of AV services, from strategic planning and large-scale project delivery to daily operations, maintenance, and continuous improvement. Leading a diverse global team of Regional Leads, Delivery Managers, and Technicians, you will ensure seamless execution across all AV disciplines. You will act as the primary bridge between Astreya and client leadership, driving growth, maintaining rigorous service levels, and evolving the service offering to meet the changing needs of the enterprise. Key Responsibilities 1. End-to-End Operational Excellence • Service Lifecycle Management: Oversee the complete AV service lifecycle, ensuring hardware, software, and support workflows are optimized from installation to retirement., • SLA & KPI Ownership: Define, maintain, and report on key operational metrics and Service Level Agreements (SLAs). Drive strict adherence to targets and present performance data to Client Leadership on a regular cadence., • Process & Documentation: Own the creation and maintenance of the Operational Playbook, including SOPs for Incident, Problem, and Change Management. Ensure all documentation is current and the team is fully trained., • Continuous Improvement: Champion Continuous Service Improvement (CSI) processes. Utilize Root Cause Analysis (RCA) to identify systemic issues impacting the client’s AV environment and implement permanent solutions., • Escalation Management: Serve as the final escalation point for critical issues, ensuring rapid response to customer challenges and appropriate escalation of out-of-scope hardware/software issues. 2. Strategic Leadership & Growth • Global Project Delivery: Lead the delivery of large-scale global AV projects, prioritizing work against team capacity and capability., • Account Expansion: Partner with Astreya sales and leadership to identify opportunities for growth. Help shape and mature the AV service offering to drive expansion into new areas or target accounts., • Strategic Planning: Collaborate with Client Stakeholders and internal teams to develop long-term strategic roadmaps for the AV program., • Data-Driven Decision Making: Leverage data analytics (Google DataStudio, etc.) to produce dashboards that provide insights into usage trends, system health, and operational efficiency. 3. Team Management & Development • Global Team Leadership: Direct a large, distributed workforce. Foster a positive, collaborative culture by communicating corporate vision and values., • Talent Development: Manage the full employee lifecycle, including interviewing, hiring, and performance management. actively mentor and coach staff on industry standards, best practices, and client expectations., • Resource Planning: Leads the collaborative dynamic planning process, ensuring the right resources are available to meet fluctuating demand., • Compliance & Safety: Ensure strict adherence to Health and Safety regulations, as well as Astreya and Client policies. 4. Financial & Client Management • Budget Oversight: Maintain and report on budget status and financial measures defined for the customer engagement., • Bachelor’s degree (B.S./B.A.) or equivalent combination of education and/or practical experience., • 10+ years of related experience, specifically within AV/Event support services and Service Delivery., • Strong technical knowledge of Enterprise AV, including Help Desk workflows, Ticket/Incident Management, AV/VC hardware, and Asset Management., • Demonstrated experience with corporate conferencing technology and Unified Communications (UC)., • Business Acumen: Ability to provide operational, technical, and financial oversight simultaneously., • Adaptability: Highly adaptable with the ability to manage multiple concurrent workstreams and multitask effectively., • Communication: Excellent written, verbal, and presentation skills. Capable of translating technical data into business insights., • ITIL Certification (Foundation or higher) strongly preferred for operational process management., • AVIXA CTS (Certified Technology Specialist) certification.

人事工作: • 负责员工招聘及拓展招聘渠道工作。, • 根据人力资源战略规划，做好人才储备工作，为关键岗位发展提供支持。, • 协助编制关键岗位职业发展路径，为员工职业规划提供指导。, • 负责员工入职、离职、调岗、转正及合同续签等相关手续的办理。, • 建立并维护员工人事档案，确保信息准确和及时更新。, • 组织员工培训，解答公司政策疑问，关注员工思想动态，处理投诉及争议。, • 统计员工考勤，处理异常情况，复核其他办公城市的考勤记录。, • Manage recruitment and expand hiring channels., • Build talent pools and support key position development in line with HR strategies., • Assist in developing career pathways for key roles., • Handle onboarding, offboarding, transfers, promotions, and contract renewals in Manchester and London., • Maintain employee personnel files, ensuring timely updates., • Organize training, address policy inquiries, monitor employee morale, and resolve disputes., • Track attendance, resolve discrepancies, and verify attendance for other offices., • 管理公司办公用品、车辆、证件及其他资产，包括采购、盘点、领用、维护及费用支付。, • 维护办公室环境，包括设备维修、秩序管理及租赁相关事宜。, • 负责办公室选址、装修、租赁及续签等事务的协调工作。, • 安排员工出差接待与住宿事宜，确保出行顺利。, • 组织公司各类福利活动，包括节日庆祝和员工关怀活动。, • 管理公司座机和手机号账户，包括账单查询及费用续费。, • Oversee office supplies, vehicles, and assets, handling procurement, inventory, and maintenance., • Maintain office premises, including repairs, space management, and lease agreements., • Coordinate office relocation, renovation, leasing, and contract renewals., • Arrange travel accommodations and logistics for business trips., • Plan and manage company events, benefits, and holiday activities., • Handle company phone accounts, billing, and renewals., • 在英国有至少1年HR或行政相关经验，HR经验优先。, • 持有CIPD证书者优先考虑。, • 需拥有合法英国工作权利，不提供签证赞助。, • 熟练使用中文及英语，具有良好的沟通能力。, • At least 1 year of HR or admin experience in the UK, HR experience preferred., • CIPD certification is a strong advantage., • Must have the right to work in the UK without future visa sponsorship., • Proficient in both Chinese and English with strong communication skills. 办公地点：Viglen House Business Centre, Alperton Lane, Wembley HA0 1HD Office location: Viglen House Business Centre, Alperton Lane, Wembley HA0 1HD

Property & Facilities Manager I’m partnering with a leading property management organisation to recruit an experienced Occupier Property & Facilities Manager to oversee a residential portfolio across the West End. This is an office-based role with regular site visits, ideal for someone who can balance operational delivery and administrative/financial management. You will be responsible for ensuring high standards across the portfolio, including PPM and reactive maintenance, contractor management, service charges, budgets, reconciliations, compliance, and reporting. Key Responsibilities: · Day-to-day oversight of residential properties and site teams · Manage PPM schedules and reactive maintenance works · Instruct, monitor, and manage contractors and service partners · Prepare and track service charge budgets and reconciliations · Ensure H&S and statutory compliance across all sites · Conduct site inspections and address operational issues promptly · Act as point of contact for emergencies and resident concerns · Support mobilisation and demobilisation of properties · Mentor and manage junior FM/Property staff About You: · Proven experience in residential property or facilities management · Strong track record managing PPM, reactive works, contractors, budgets, and service charges · Knowledge of H&S compliance; NEBOSH/IOSH desirable · Excellent organisational, administrative, and communication skills · Comfortable combining office-based admin with hands-on site oversight Why Apply? · Manage a high-quality West End residential portfolio · Balanced role combining operational and financial management · Opportunity to lead and mentor a team · Structured Monday–Friday hours, predominantly office-based Message directly to discuss this confidential opportunity

The Role An exciting opportunity has arisen for an experienced Project Manager – Capital Delivery to join our client, a large acute healthcare organisation delivering a complex, multi‑year capital estates programme. Working as part of a well‑established Capital Projects team, you will manage the delivery of a diverse portfolio of estates projects ranging from minor works and backlog maintenance to major capital schemes valued between £10m and £50m. These projects form part of a wider programme of £200m–£300m investment over the next five years. This is a high‑profile role with significant exposure to senior stakeholders and plays a vital role in ensuring capital investment supports wider clinical and organisational transformation. Key Responsibilities • Lead the end‑to‑end delivery of multiple estates capital projects across acute hospital environments, from business case development through to completion and handover, • Support delivery of the wider Capital Investment Programme, ensuring projects are delivered on time, within budget and to agreed quality standards, • Apply robust programme and project management methodologies, including management of risk, issues, costs, quality and benefits, • Lead and manage stakeholder engagement with clinical teams, senior managers, executives and external partners, • Manage procurement and delivery strategies, including the appointment and management of consultants, contractors and external advisers, in line with public‑sector procurement regulations, • Contribute to the development and implementation of capital policies, standards and governance frameworks, • Ensure full compliance with health and safety legislation, statutory requirements and best practice in healthcare estates delivery, • Support financial planning and monitoring, ensuring business cases are robust and aligned with organisational and system‑wide affordability, • Contribute to long‑term estates and capital planning across the wider healthcare system About You You will be a highly capable estates or capital project professional with a proven track record of delivering complex infrastructure programmes in healthcare or similarly complex, regulated environments. Essential: • Degree‑level qualification (or equivalent experience) in construction, estates, healthcare planning or the built environment, • Substantial experience delivering complex capital projects or programmes, • Strong knowledge of public‑sector construction procurement and delivery models (e.g. frameworks, partnering, PFI, P22), • Excellent stakeholder management, communication and influencing skills, • Project or programme management qualification (e.g. PRINCE2, MSP or equivalent), • Experience delivering healthcare estates or infrastructure projects, • Confident user of project management and reporting tools (e.g. MS Project, Excel, SharePoint, CAD) Why Apply? This is a rare opportunity to work at significant scale on projects that directly enable clinical transformation and improved patient care. You will be part of a highly skilled capital delivery team, with the opportunity to influence major investment decisions and develop your career within a large, forward‑looking healthcare organisation.

Creative Marketing Ops PM / Production Operations Manager Contract Length: 6 Months Day-rate range: £350pd - £443pd (Inside IR35 rate to umbrella) West London Hybrid 4 days/pw on site in West London 1 day pw wfh. Available ASAP at short notice (within 2-4 weeks notice) Looking for a Creative Marketing Operations Project Manager/ Production Operations Manager with proven experience in a similar multi-territory production environment. The Project Manager will support the Director, Senior Manager, and Creative Operations team by leading the planning and delivery of regional marketing and creative projects across this well known Video subscription Service. This role is responsible for managing projects end to end, coordinating stakeholders, and ensuring work is delivered on time, on budget, and to brand standards. This is a hands-on management role requiring a confident, organised Creative Marketing project manager with experience working in fast-paced creative or marketing environments. The successful candidate will bring structure to complex creative workflows, manage multiple projects simultaneously, and act as a key point of contact between Creative, Operations, Marketing, and external partners. Requires production delivery in a multi-territory marketing production environment and experience in post-production and traffic / asset management etc Strong communication skills, attention to detail, and the ability to prioritise across competing deadlines are essential. The Project Manager must remain calm under pressure, proactively manage risk, and support creative teams by enabling efficient and well-planned delivery. Ideally worked in a Video subscription, media and entertainment or similar B2C sector. Areas of Responsibility Core Responsibilities Project Management & Delivery • Own the end-to-end delivery of projects from briefing through to final delivery, with full responsibility for timelines, budgets, and quality outcomes., • Lead the development and maintenance of comprehensive project plans, schedules, and delivery milestones, exercising judgement to balance creative ambition with operational constraints., • Manage and prioritise multiple concurrent projects, setting direction and accountability for actions and deliverables across teams., • Act as the escalation point for delivery risks, delays, or issues, driving resolution and escalating strategically where required. Stakeholder Coordination & Communication • Lead day-to-day engagement with Brief Owners, Creative teams, Operations, and Approvers (Brand, Legal, Compliance), managing expectations and influencing outcomes., • Own stakeholder relationships across UK, Regional, EMEA, and US Global Marketing teams, operating confidently within a matrixed, international environment., • Lead and manage the creative approval process, including coordination with US teams, ensuring clarity, timeliness, and alignment., • Challenge scope, timing, or delivery assumptions where necessary to protect quality, budgets, and timelines. Budget & Resource Management • Manage project budgets, tracking spend and supporting accurate forecasting., • Work closely with Operations, Creative and Design leads to plan resourcing efficiently., • Flag budget risks early and support corrective action where required., • Own and manage project budgets, including forecasting, spend tracking, variance management, and identification of financial risk., • Lead resourcing conversations with Operations, Creative, and Design leads to ensure efficient and effective allocation of internal and external resources., • Proactively identify budget pressures and implement corrective actions to maintain financial control. Planning & Reporting • Present project plans, timelines, and production schedules to stakeholders and senior partners., • Provide regular, structured reporting on delivery status, priorities, risks, and budget performance., • Lead project status meetings, drive decision-making, and adapt plans in response to changing priorities., • Maintain clear project documentation and records. Workflow, Process & Operations • Uphold and embed best-practice workflows across Creative, Operations, and Marketing teams., • Take ownership of identifying opportunities to improve delivery processes, operational efficiency, and ways of working., • Ensure workflows are clearly communicated, consistently applied, and adhered to across all assigned projects., • Provide operational oversight of tools, technology, and system integrations supporting creative delivery. Brand & Quality Assurance • Be accountable for ensuring all creative output meets brand standards, governance requirements, and quality expectations., • Ensure creative teams are fully briefed and supported with accurate information, assets, and approvals., • Oversee quality control across assets, approvals, and final delivery, intervening where standards are at risk., • Any other duties as required. Areas of Accountability Senior Manager Production & Creative Operations Marketing Production and Operations Director, Experience and Professional Qualifications Required • Proven experience operating as a Project, Production, or Operations Manager, with demonstrated ownership of delivery in a multi-territory production environment., • Previous experience as a Creative Marketing Operations Project Manager/ Production Operations Manager experience in a well known international Brand, • Strong, practical understanding of end-to-end creative and operational production processes, with the ability to apply this knowledge to planning, risk management, and decision-making., • Demonstrated experience managing multiple complex projects simultaneously, with accountability for timelines, budgets, and stakeholders., • Proven experience owning and managing budgets, including forecasting, and spend control., • Strong organisational and leadership capability, with the ability to manage own workload and direct the work of others., • Strong technical expertise (experience in post-production and traffic / asset management), • Budgeting experience, • Proven people-management or team-leadership experience, including setting priorities, providing guidance, and supporting performance., • Experience working with channel management systems and delivery platforms., • Up to date knowledge of industry body regulations for media advertising, Broadcasting, Entertainment, Communications and Theatre Union (Bectu, Clearcast etc.), • Proven experience of managing a team., • Experience with DAMS and Adobe a plus, • A proactive, solutions-focused approach, with a track record of independent decision-making and taking ownership in fast-paced environment. Skills Required • Exceptional time management & project management/organisational abilities, • Capable of working well under pressure and to tight deadlines, • Exceptional communication & people skills, • Excellent attention to detail, • Ability to comprehend basic legal documents and insurance requirements,, • Health and safety awareness Competencies Required Builds Relationships Communicates Effectively Inspires Creativity and Innovation Exhibits Professional Excellence Everybody is welcome Diversity and Inclusion Statement. | PCR Digital “At PCR Digital, we are committed to ensuring that diversity, equity and inclusion play a role at all stages of our recruitment – it is important to us that our own company culture and the culture of our network is as varied and supportive as possible. We love people (it’s why we do what we do), so, regardless of background, we welcome you to work with us or apply to any of our jobs if you feel that they are right for you.” We also aim to ensure that our entire process is accessible. Please make us aware of any adjustments you may need throughout the selection, interview and general process and we will do all we can to ensure that any barriers are removed for you.

Position: Business Development / Sales Manager Sector: Building Services (Project Management & Maintenance Contracts) Location: S/E London base but predominantly Hybrid Salary: £60,000 base + commission Additional Benefits: Company car allowance, laptop, mobile, expenses About the Role We are seeking an experienced and driven Business Development / Sales Manager to lead sales growth within the building services sector, with a focus on both project management solutions and planned/reactive maintenance contracts. This is a key commercial role requiring a proactive individual with an established network of contacts, strong technical understanding of building services, and the ability to secure new business quickly. Key Responsibilities Business Development & Sales • Identify, target, and secure new business opportunities in building services (projects & maintenance)., • Leverage existing industry contacts to generate immediate revenue., • Develop and maintain a robust sales pipeline aligned with company growth targets., • Prepare and deliver client presentations, proposals, and bids., • Respond to tenders and negotiate contracts to closure. Client Relationship Management • Build long-term relationships with consultants, FM companies, property managers, landlords, and end users., • Conduct regular client meetings to understand requirements and promote service offerings., • Provide exceptional customer service to ensure client retention and repeat business. Commercial & Strategic Responsibilities • Develop sales strategies to penetrate key market sectors., • Achieve and exceed revenue and margin targets., • Work closely with internal teams (projects, engineering, maintenance) to ensure smooth handover of secured work., • Monitor market trends, competitor activity, and industry developments. Skills, Experience & Qualifications Essential • Proven track record in business development or sales within the building services / M&E / FM sector., • Strong understanding of both project delivery (HVAC, electrical, mechanical, refurbishments) and maintenance contracts., • Existing industry network and the ability to bring in work quickly., • Excellent negotiation, communication, and presentation skills., • Ability to work autonomously, set priorities, and drive results., • Full UK driving licence. Desirable • Experience selling into commercial, residential, industrial, or public-sector environments., • Knowledge of PPM planning, reactive call-out services, and compliance., • Technical background (mechanical or electrical engineering) beneficial but not essential. What We Offer • Competitive £60k base salary + uncapped commission., • Company car allowance., • Supportive leadership team and strong technical delivery capability., • Opportunity to shape the sales strategy and significantly influence business growth., • Long-term progression opportunities within a growing organisation.

THE PURPOSE: The Merchandise Planner – International Wholesale is responsible for supporting all aspects of the International Wholesale business. The position interfaces regularly with regional sales teams, as well as cross-functional partners across planning, production, and logistics to manage day-to-day business needs, address challenges, and identify new opportunities. In this position, you will develop the Retail Open to Buy, Seasonal Buys, and Assortment Plans on a seasonal, semi-annual, and annual basis. The position is responsible for the planning and forecasting of sales, stock, and receipts to coincide with the financial objectives of the company. The position is responsible for aiding in the achievement of financial goals and driving annual sales growth by product category. The Planner will assist the Director, International Planning, in managing stock levels by channel and account, tailored to individual needs and expected financial outcomes. The role works closely with the Wholesale Sales and Operations teams to ensure merchandise is ordered and shipped to accounts in line with pre-season and in-season bookings THE ROLE • Responsible for supporting the International wholesale planning process in developing seasonal plans and strategies that meet or exceed targets (sales, gross margin, and inventory turn goals), • Partner with the International wholesale sales team to build annual and seasonal top-down and bottom-up sales and inventory plans by channel, account, and classification, • Retail OTB: Assist in the creation and maintenance of the Retail OTB. Partner with the Wholesale Sales team and Finance work groups to tie all forecasting to company-wide goals and accountability., • Monitor the performance of sales and inventory plans in an Open-To-Buy weekly/monthly, and be able to recognize opportunities & risks within a plan, • Assist in running weekly reports, analyzing, and communicating key selling and financial information to the Sales team and management, • Monitor and track receipt flow and partner as necessary with production to ensure delivery dates are met., • Coordinate inventory sharing with all global planning departments to optimize the flow of inventory, • Review wholesale sales order inventory needs weekly, and issue needed inventory transfers to ensure all orders are filled and shipped in full, • Monitor sales performance and stock levels of the core assortment consistently, frequently down to the SKU level, to ensure in-stock position and proactively mitigate future stock concerns, • Assist in the overall seasonal projection process and ensure adherence to the global go-to-market calendar, • Assist other departments within the organization in exchanging critical information and data necessary for proper coordination and implementation, • Analyze and draw on Excel skills to help build ad hoc planning and financial reports, • Manage multiple assignments as needed YOU ARE • Highly organized, • Analytical with evaluative capabilities, • A critical thinker with the ability to work through problems and determine solutions, • An excellent written and verbal communicator, • Proven organizational skills and multi-task oriented, • Exceptional problem-solving/decision-making skills, • Detail oriented REQUIRED MINIMUM EXPERIENCE • Bachelor’s degree in Planning, Merchandising, or related field, • Minimum of 5 years of planning experience, • Strong understanding of retail math and an “Open-To-Buy”, • Requires P&L, budgeting, inventory turn, and gross margin experience, • Knowledge of product flow and operations, • Proficient in Windows-based computer skills, including Excel, Word, and PowerPoint PREFERRED EXPERIENCE • A keen eye for fashion/trend analysis, • Full Circle, • Micro Strategy, • Experience working in a wholesale market, • Experience working with major department stores

Reports to: Head of Customer Analytics About Us The Independent is an online news publisher that was established in 1986 as a national newspaper independent of party-political affiliations or proprietorial influence. In 2016, The Independent became a fully digital publisher, moving away from print in pursuit of sustainability and to safeguard its values and journalism for the future. The Independent has always thrived through innovation and change. It was the first British newspaper to add a Saturday magazine; the first to give photography the same prestige as news copy; the first to challenge the Westminster lobby system of closed briefings; the first broadsheet to move to the more compact ‘tabloid’ format; the first to launch a concise quality compact paper; and the first – and only – major newspaper to pull off a successful transformation to fully digital publishing. Through The Independent, Independent TV, eCommerce, indy100, subscriptions and other ‘reader revenues’, The Independent plans to continue the work of many decades, bringing much-needed independent journalism to over 100 million unique global visitors a month, and make its voice ever louder and more insistent the world over. We have an international editorial team with our main offices in London and New York. In 2024, The Independent’s portfolio of brands increased through a new licensing partnership with BuzzFeed Inc. to operate the BuzzFeed brands in the UK - BuzzFeed UK, Tasty, Seasoned and HuffPost UK. The additional brands echo the existing business ethos and allow for increased audiences and a further strategic diversification of revenue streams. Job Purpose As a Customer Data Analyst, you will support the Customer Analytics team by applying analytical thinking and data-led approaches to better understand customer behaviour. Reporting into a senior member of the team, you will contribute to the team’s work as it develops from descriptive reporting towards more predictive and insight-led analysis. Your primary focus will be on analysing customer data to help understand engagement, retention, and value across our reader revenue products. You will support work on areas such as churn analysis, customer segmentation, experimentation, and early-stage modelling, helping the business make more informed decisions. You will work closely with senior analysts and data scientists to learn and apply best-practice analytical techniques, ensuring insights are accurate, well-documented, and clearly communicated. As part of the role, you will help translate data into actionable insights that can be shared with stakeholders across marketing, product, and editorial teams. This role offers an opportunity to develop strong analytical and technical skills in a commercial media environment, while contributing to data-driven decision-making and the long-term growth of reader revenues. Diversity, Equity and Inclusion As a growing and global brand, we must have a workforce that’s more representative of our readers, viewers, clients and partners, and a workplace that creates a sense of belonging for everyone. We are committed to hiring and developing a diverse workforce regardless of background, and we support our people to thrive in their careers here. The Independent is an equal opportunities employer. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. The Data & Marketing Department The Data & Marketing department is the intelligence powerhouse of the business, representing the customer. Our goal is to inspire, engage and grow a loyal readership by harnessing data-driven insights and innovative marketing to deliver personalised, impactful content experiences that build lasting trust, diverse revenue streams, and a thriving future for quality journalism. The department consists of four teams: Data Science & Engineering, Data Intelligence & Monetisation, Research & Insight and Customer Marketing. Data Intelligence & Monetisation The purpose of this team is to understand our customers and the value they bring to our business. They do this by providing performance insight and optimisation opportunities to our core business (editorial, marketing, advertising, ecommerce activities, etc.), identifying and validating business expansion opportunities based on insight, and identifying and delivering initiatives that generate revenue from our data assets. About You You are curious, analytical, and interested in how data can be used to understand audiences and improve products. You may be early in your data career or looking to take your first dedicated role as a data analyst in a commercial environment. You enjoy working with numbers, spotting patterns, and learning how data supports real-world decision-making. An interest in media, digital products, or customer behaviour is a plus, but most importantly you are keen to learn and develop your skills within a supportive team. Analysis & Insight • Support the team with regular reporting and performance analysis., • Help analyse user behaviour across acquisition, engagement, and retention., • Assist with forecasting, experimentation, and evaluation of new initiatives., • Translate data into clear insights for non-technical stakeholders. Decision-Making & Problem-Solving • Learn how to approach business questions using data to provide meaningful insights., • Support senior analysts with analysis and modelling tasks., • Develop confidence in making recommendations backed by data and evidence. Relationship-Building & Advocacy • Work closely with colleagues in data, marketing, editorial, product, and finance., • Contribute to insight packs, dashboards, and presentations., • Build positive working relationships across teams. Operational Excellence & Execution • Maintain a high level of accuracy and attention to detail., • Manage multiple tasks effectively with guidance and support from the team., • Take ownership of smaller pieces of analysis and business questions as your skills grow. Key Responsibilities and Accountabilities - what is delivered • Analyse customer behaviour to support understanding of engagement, retention, and subscription journeys, • Support analysis related to churn, conversion, and customer value, working with guidance from senior team members, • Assist in maintaining and updating customer and revenue forecasts (e.g. subscribers, churn, engagement), • Help track performance and support scenario analysis for acquisition and retention initiatives, • Support the design, analysis, and reporting of A/B tests across the customer lifecycle, • Help define success metrics and interpret test results to inform future activity, • Support the creation, maintenance, and analysis of customer segments used for insight and marketing activity, • Work with marketing teams to understand how customer insights are applied in tools such as Braze, • Collaborate closely with senior analysts, data scientists, and data engineers to deliver accurate analysis, • Contribute to dashboards, insight packs, and clear documentation for stakeholders, • Ensure a high level of accuracy, consistency, and attention to detail in all analytical work, • Manage multiple tasks and deadlines with support from the team, taking on greater ownership as skills develop Skills and Experience • Quantitative Foundation: A strong academic background in Mathematics, Statistics, Computer Science, or a related quantitative field, with a deep understanding of statistical significance, hypothesis testing, and experimental design (A/B testing)., • Core Technical Skills: Good working knowledge of SQL for data extraction and analysis (experience with Google BigQuery is a plus), and some experience using Python or R for analysis, modelling, or data manipulation., • Analytical Methods: Exposure to analytical or modelling techniques (e.g. regression, classification, segmentation), with an interest in learning more advanced approaches over time., • Customer & Subscription Insight: Interest in customer behaviour, retention, and subscription-based business models; experience working with KPIs such as churn, engagement, or ARPU is beneficial but not essential., • Growth & Experimentation: Some experience supporting A/B tests, performance analysis, or conversion optimisation, with curiosity about how data informs growth strategies., • Tools & Platforms: Familiarity with analytics, marketing, or data tools (e.g. dashboards, CRM, or marketing platforms); experience with Piano or Braze is a bonus but not required., • Forecasting & Reporting: Experience producing forecasts, tracking performance, or building reports to support decision-making, with guidance from more senior colleagues., • Communication & Collaboration: Ability to explain analytical findings clearly to non-technical stakeholders and work collaboratively with teams such as marketing, editorial, product, and finance., • Brand Interest: An interest in digital media and familiarity with The Independent’s products and journalism is an advantage. Our Values – you will deliver across all our values Inclusive: We champion diversity in our teams and in our reporting. Working as a team, we put transparency and effective communication at the heart of everything we do. Innovative: From the very beginning, The Independent has been breaking the mould. We take risks and are always looking to try new ideas in pursuit of excellence. Independent: Nobody tells us what to think; we make up our own minds and aren’t afraid to do things differently. Like our readers, we value honesty and integrity above outside influences.

Part-time Head of Compliance & MLRO, SMF16 & 17 (3 days per week) Retail Investment Management Location: London (Hybrid – 2 days in the London office, 1 day working from home) Salary: £120k - £140k FTE What’s in it for you? The chance to join a small but ambitious firm that puts Compliance at the heart of its operations. This is a firm that really believes the Head of Compliance should be fully integrated into the business rather than sat in their ivory tower. As a result, once proven in the role, you’ll have the opportunity to become a Partner in the firm. This is a 3 days per week part-time / fractional role with 2 of those days spent in the London office with the other day working from home (you can spend all 3 days in the office if you wish). What you’ll be doing You’ll be responsible for ensuring the business operates compliantly, taking on responsibility for both Regulatory and Financial Crime Compliance for the firm. You’ll hold direct accountability for the design, implementation and ongoing maintenance of an effective Compliance framework, policies and monitoring plan that supports strategic objectives. You’ll adopt a balanced and reasoned approach to the interpretation and application of regulatory rules and guidance, ensuring the firm meets its investors’ needs, its regulatory requirements and its business objectives. You’ll also undertake horizon scanning to keep the leadership team abreast of any changing regulatory requirements, ensuring the business responds accordingly. What do you need? You’ll be an experienced senior Compliance specialist familiar with operating at this level within the Retail Investment Management arena. Previous experience as an SMF16 is essential. You’ll be familiar with the regulatory landscape impacting a retail investment management firm, including Consumer Duty. You’ll have a proven track record of senior stakeholder engagement, whilst excellent communication, negotiating and influencing skills are essential. You must also be happy working in a hands-on manner – you’ll never be far from the coalface. Interested? If so, click apply and send over your CV. Not got an up to date CV? Don’t worry, you can always give me (Mark) a call on 0121 274 0357 for a confidential discussion or email me at letting me know that you’re interested. We’ll pick it up from there.

1. Position Overview The team is looking for a hands-on Full-Stack Engineer who can hit the ground running to design, develop, and ship a new web-application. The role requires deep expertise in a C#/.NET back-end, a React front-end built on the .NET ecosystem, and proven experience in CI/CD pipeline creation, automated builds, and production deployment. 2. Core Responsibilities Area Activities Back-End Development • Design and implement RESTful APIs using ASP.NET Core (≥ 6.0). or Nancy • Write clean, testable C# code • Manage data persistence (EF Core, Dapper, or similar). • Implement authentication/authorization (e.g., Azure AD, JWT). · Python knowledge or coding experience is Preferable Front-End Development • Build interactive UI with React (≥ 18) using TypeScript. • Integrate React components into a .NET-hosted SPA (e.g., ASP.NET Core MVC/ Razor Pages or the new .NET React template). • Apply responsive design, accessibility (WCAG 2.1 AA) and performance best-practices. Build & Release • Define and maintain CI pipelines (bitbucket, or similar). • Author build scripts (MSBuild, npm/yarn, Webpack) to produce versioned artefacts. • Configure automated unit, integration, and UI tests. • Set up CD pipelines for staging & production (Teamcity). Collaboration • Contribute to architectural discussions and code reviews. • Document APIs (Open/Swagger), deployment steps, and run-books. • Mentor junior team members on .NET/React best practices. 3. What we are looking for: We are looking for someone with a strong background in C# and React application development (preferably Python knowledge) This is a brand-new application in Fixed income ETF space, very ambitious project so the ideal candidate must be a self-starter who can take ownership from the ground up. The role requires building the entire development pipeline and taking the application all the way to production. The candidate should be familiar with server setup, deployment processes, and production environments. We are not just looking for someone who can handle individual JIRA tasks; we need a well-rounded developer who understands the full application lifecycle, from development through deployment and maintenance 4. Experience & Education Requirement Details Professional Experience ≥ 4 years of full-stack development with the above stack; at least 2 years delivering production-grade applications end-to-end. Education Bachelor’s degree in computer science, Engineering, or equivalent practical experience. Delivery Track Record Demonstrable experience setting up a complete build pipeline and deploying the first production release of a new application. Self starter.

Location: Dubai, UAE Relocation: Full international relocation support provided Candidate Profile Essential • 3–5 years’ experience in public markets investing, asset allocation, portfolio analytics, or multi-asset research (e.g. asset manager, OCIO, pension fund, sovereign fund, or family office)., • Strong grounding in multi-asset portfolio construction and asset allocation principles., • Demonstrated experience supporting or contributing to allocation, portfolio, or risk decisions., • Strong quantitative and analytical skills, including Python (or R), Excel, and market data platforms (e.g. Bloomberg, Refinitiv)., • Ability to translate complex analysis into clear, decision-oriented insights., • High intellectual curiosity, strong ownership mindset, and attention to detail. Role Overview A leading Tier-1 global investment fund is seeking an Associate – Public Markets to support the design, analysis, and ongoing development of its public markets asset allocation and portfolio construction framework across global equities, fixed income, commodities, and liquid alternatives. This role is intended for a high-calibre early-career investment professional (typically 3–5 years’ experience) with strong quantitative and analytical skills, who is on a clear trajectory toward a senior asset allocator role. The Associate will work closely with senior investment leadership and gain exposure to strategic decision-making, governance processes, and real capital allocation. Key Responsibilities Strategic Asset Allocation (SAA) • Contribute to the development and periodic review of capital market assumptions, including expected returns, volatilities, correlations, and downside risk measures., • Support and increasingly lead strategic asset allocation studies using optimisation, scenario analysis, and stress testing., • Translate long-term investment beliefs and portfolio constraints into quantitative portfolio construction inputs and benchmarks., • Prepare clear, decision-ready materials for senior investment and governance forums. Tactical Asset Allocation (TAA) & Macro Research • Support the development and maintenance of tactical allocation frameworks across equities, rates, credit, FX, and commodities., • Produce regular macro and market analysis, including base, upside, and downside scenarios., • Assist with back-testing, evaluation, and refinement of tactical signals., • Help translate tactical views into implementable portfolio tilts using ETFs, derivatives, or manager-level adjustments. Portfolio Construction & Risk Analytics • Support the use and enhancement of multi-asset portfolio construction tools (e.g. mean-variance, factor-based, and scenario-aware approaches)., • Conduct risk decomposition and performance attribution across asset classes, factors, and managers., • Identify unintended exposures, concentration risks, and portfolio inefficiencies., • Contribute to the integration of liquid alternatives within public markets portfolios. Implementation & Rebalancing • Support portfolio rebalancing analysis, including thresholds, frequency, and transaction cost considerations., • Assist in monitoring implementation across external managers, ETFs, and mandates., • Track and analyse differences between model portfolios and implemented portfolios, highlighting sources of tracking error. Data, Models & Tools • Build, maintain, and enhance analytics tools and dashboards for asset allocation, risk, and performance monitoring., • Automate recurring analytics and reporting using Python, SQL, and Excel/VBA., • Document methodologies and support model validation and sensitivity analysis. Governance & Stakeholder Support • Prepare high-quality analytics and presentation materials for senior investment stakeholders and committees., • Support the drafting and maintenance of investment policies, benchmarks, and portfolio guidelines., • Collaborate with risk, legal, compliance, and technology teams to ensure analytical robustness and consistency.

Associate – Public Markets (Asset Allocation) - role to support the Head of Public Markets Location: Dubai, UAE Relocation: Full international relocation support provided Candidate Profile Essential • 3–5 years’ experience in public markets investing, asset allocation, portfolio analytics, or multi-asset research (e.g. asset manager, OCIO, pension fund, sovereign fund, or family office)., • Strong grounding in multi-asset portfolio construction and asset allocation principles., • Demonstrated experience supporting or contributing to allocation, portfolio, or risk decisions., • Strong quantitative and analytical skills, including Python (or R), Excel, and market data platforms (e.g. Bloomberg, Refinitiv)., • Ability to translate complex analysis into clear, decision-oriented insights., • High intellectual curiosity, strong ownership mindset, and attention to detail. Role Overview A leading Tier-1 global investment fund is seeking an Associate – Public Markets to support the design, analysis, and ongoing development of its public markets asset allocation and portfolio construction framework across global equities, fixed income, commodities, and liquid alternatives. This role is intended for a high-calibre early-career investment professional (typically 3–5 years’ experience) with strong quantitative and analytical skills, who is on a clear trajectory toward a senior asset allocator role. The Associate will work closely with senior investment leadership and gain exposure to strategic decision-making, governance processes, and real capital allocation. Key Responsibilities Strategic Asset Allocation (SAA) • Contribute to the development and periodic review of capital market assumptions, including expected returns, volatilities, correlations, and downside risk measures., • Support and increasingly lead strategic asset allocation studies using optimisation, scenario analysis, and stress testing., • Translate long-term investment beliefs and portfolio constraints into quantitative portfolio construction inputs and benchmarks., • Prepare clear, decision-ready materials for senior investment and governance forums. Tactical Asset Allocation (TAA) & Macro Research • Support the development and maintenance of tactical allocation frameworks across equities, rates, credit, FX, and commodities., • Produce regular macro and market analysis, including base, upside, and downside scenarios., • Assist with back-testing, evaluation, and refinement of tactical signals., • Help translate tactical views into implementable portfolio tilts using ETFs, derivatives, or manager-level adjustments. Portfolio Construction & Risk Analytics • Support the use and enhancement of multi-asset portfolio construction tools (e.g. mean-variance, factor-based, and scenario-aware approaches)., • Conduct risk decomposition and performance attribution across asset classes, factors, and managers., • Identify unintended exposures, concentration risks, and portfolio inefficiencies., • Contribute to the integration of liquid alternatives within public markets portfolios. Implementation & Rebalancing • Support portfolio rebalancing analysis, including thresholds, frequency, and transaction cost considerations., • Assist in monitoring implementation across external managers, ETFs, and mandates., • Track and analyse differences between model portfolios and implemented portfolios, highlighting sources of tracking error. Data, Models & Tools • Build, maintain, and enhance analytics tools and dashboards for asset allocation, risk, and performance monitoring., • Automate recurring analytics and reporting using Python, SQL, and Excel/VBA., • Document methodologies and support model validation and sensitivity analysis. Governance & Stakeholder Support • Prepare high-quality analytics and presentation materials for senior investment stakeholders and committees., • Support the drafting and maintenance of investment policies, benchmarks, and portfolio guidelines., • Collaborate with risk, legal, compliance, and technology teams to ensure analytical robustness and consistency.

Job Title: Asset Manager – London Offices Overview: We are seeking a highly motivated and commercially astute Asset Manager to oversee a diverse portfolio of office properties across London and the South East. The successful candidate will play a key role in driving asset performance, maximising income, and delivering long-term value through strategic management, leasing initiatives, and capital improvement programmes. Key Responsibilities: • Develop and implement asset management strategies to enhance the financial and operational performance of the property portfolio., • Proactively identify and execute value-add opportunities, including lease re-gears, refurbishments, and redevelopment projects., • Oversee tenant relationships to ensure high levels of satisfaction, retention, and timely rent collection., • Manage and coordinate leasing activities, working closely with external agents to secure new tenants and negotiate lease renewals., • Monitor market trends, competitor activity, and occupier demand to inform strategic decisions and maintain a competitive edge., • Prepare and manage annual budgets, forecasts, and asset plans, ensuring alignment with investment objectives., • Review and analyse property performance metrics, financial reports, and valuations to assess risks and opportunities., • Collaborate with property management, finance, and development teams to ensure the efficient operation and maintenance of all assets., • Oversee capital expenditure projects from conception to completion, ensuring delivery on time and within budget., • Report regularly to senior management and investors on portfolio performance and key strategic initiatives. Qualifications and Experience: • Degree in Real Estate, Finance, Business, or a related discipline (MRICS qualification desirable)., • Minimum of 5 years’ experience in commercial property or asset management, ideally with exposure to both office and industrial sectors., • Strong financial acumen and analytical skills, with proficiency in Excel and property management systems., • Excellent communication, negotiation, and stakeholder management abilities., • Proven track record of driving asset value and delivering measurable performance improvements.

The Junior Asset Manager supports the Asset Manager in the day-to-day management of a residential portfolio. The role is focused on coordination, reporting, and basic analysis across financial performance, compliance, lettings, and operations. This is a development role offering broad exposure to residential asset management rather than full ownership. Key Responsibilities Financial & Reporting Support • Assist with the preparation of building budgets and cost trackers., • Support basic cash flow monitoring and performance reporting., • Maintain trackers covering rent, areas, parking income, and occupancy., • Support site teams with completion, tracking, and filing of risk assessments., • Monitor compliance actions and follow up on outstanding remedial items., • Assist in ensuring all statutory inspections and periodic certifications are up to date., • Support and monitor ongoing projects to ensure progress and timely delivery., • Follow up with internal teams to help close open operational and maintenance issues., • Coordinate with operations, maintenance, and facilities teams on day-to-day matters., • Assist with coordination of the lettings function and day-to-day requirements., • Liaise with internal and external stakeholders as required., • Support rental market research and review of rental levels., • Support credit control activity across the residential portfolio., • Follow up where needed with tenants on overdue or delayed payments., • Coordinate with legal teams to agree appropriate next steps on a case-by-case basis., • Support day-to-day coordination with parking operators and service providers., • Assist with tracking parking income, usage, and performance., • Support management of utility and meter-related queries., • Assist with contractor coordination and routine administration., • Track maintenance issues and follow-up to ensure actions are completed., • Support ad-hoc project tasks under the direction of the Asset Manager., • Strong organisational skills with good attention to detail., • Comfortable using spreadsheets and basic reporting tools., • Clear written and verbal communication skills., • Genuine interest in residential property and asset management., • Broad exposure to residential asset management across multiple disciplines., • Close working relationship with a Residential Asset Manager., • Opportunity to build strong commercial and operational knowledge over time.

Job Description A growth-oriented business unit of SS&C, Intralinks is a technology leader in M&A, Alternative Investments and Banking & Securities markets. Our solutions facilitate 1/3 of the world’s global M&A deal flow and 50% of the private equity raised globally. About the role We are currently recruiting for a candidate who is passionate about customer success and has business level Fluency in English and native level French. (Spanish is a bonus). The Global Customer Success team is integral in creating long-term value for our customers and ensuring their success with our technology. This team is highly regarded as trusted advisors who guide and advocate for our extensive portfolio of customers. Working closely with customers, Customer Success plans SaaS implementations, on-boardings, trainings, and ongoing support. This team also identifies opportunities and challenges from the way the customer engages with our solution and takes action to help resolve challenges and foster expansion of usage and value from the solution over time. Overview The Senior Customer Success Manager will work with customers on general maintenance and support for new and on-going implementations. In this role, the SCSM may be the direct line for exchange managers and contract signers to address inbound questions and issues while supporting sales and interacting with other internal groups. The SCSM will work under the guidance of other CS professionals and will apply professional concepts, or company policies and procedures to execute work and resolve routine issues. This role prepares employees for Principal CSM. Your Responsibilities • Responsible for the coordination and completion of projects as part of a Customer Success team., • Customer onboarding / platform training, • Maintain regular, proactive communication with customers, providing updates, gathering feedback, and addressing concerns., • Track and report on key customer success metrics, including customer health, satisfaction, and retention., • Master the Intralinks platform to help customers maximize efficiency and value. Regularly promote, demo, and provide insights on upcoming features and product enhancements., • Work closely with Sales, Product, Education, Customer Experience and Support teams to align on customer goals and deliver a seamless experience across the customer journey. Your experience • Passionate about customer success., • Business level Fluency in English and native level French., • Solid presentation skills, communication skills, technical acumen, and problem solving skills., • 18 months+ experience in a previous customer success role. Travel - Minimal EEO Statement / Non-agency Disclosure We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense. Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a ___ in the ___ , ___, ___, Lithuania, France, Germany and the ___! The Engagement Manager (EM) is a critical role within Global Services, acting as the dedicated advocate for our customers during the most vital stage of their journey: the transition from sales to live implementation. Working closely with Sales and Client Success, the EM ensures a seamless handoff and manages the end-to-end execution of multiple projects. EMs create action plans for each engagement to maximise the value received from the Bazaarvoice Solution Set (Services + Product) in the minimum amount of time from purchase. EMs are the main point of contact for the Customer from the time a statement of work (SOW) is executed and throughout the life of the services engagement. EMs are responsible for shepherding projects through the various Services functions and practices and the coordination of the delivery effort of resources from various practice teams of Consultant and Product experts. Professional fluency in German (written and verbal) are required and experience within the German market is desired to effectively lead our DACH region clients through their digital transformation. Responsibilities • Customer Experience Advocacy: Act as the "face of delivery," ensuring every client interaction is professional, proactive, and value-driven. You are responsible for the client’s sentiment and satisfaction throughout the services engagement., • Seamless Project Handoff: Lead the transition from "Closed/Won" status into active delivery, validating requirements and setting clear, realistic expectations that align with the customer’s business goals., • Portfolio Execution: Manage and drive a portfolio of projects to successful completion, ensuring a smooth final transition to Support and Client Success., • Operational Leadership: Partner with internal Practice Leads to coordinate expert resources, maintaining rigorous project plans that detail activities, responsibilities, and timing., • Strategic Alignment: Facilitate client workshops and presentations to build consensus, ensuring that key stakeholders are identified, aligned, and informed., • Proactive Risk Management: Identify potential bottlenecks or "scope creep" early. Manage escalations with diplomacy, acting as the bridge between the client’s needs and the organization’s capabilities., • Insightful Reporting: Provide high-quality status reports in both English and German, translating technical milestones into business outcomes that demonstrate project health and progress. Requirements • Language & Market Expertise: Professional-level fluency in German (C1/C2) is mandatory. You must have a proven track record of managing high-touch clients in the German market, navigating local business culture and communication nuances with ease., • Customer-Centric Mindset: Passionate about delivering a "best-in-class" service experience. Ability to build deep trust with clients and turn technical implementations into successful business partnerships., • Project Management Excellence: Proven experience with formal PM methodologies (Waterfall, Agile, etc.). You are a disciplined executor who thrives on meeting deadlines and achieving milestones., • Exceptional Communication: Strong facilitation and presentation skills. You can explain complex concepts simply and lead difficult conversations toward a positive consensus., • Portfolio & Priority Management: Highly organized with the ability to balance multiple client workstreams simultaneously without compromising on the quality of the customer experience., • Problem Solving: A proactive approach to identifying risks and a "solution-oriented" attitude when faced with delivery challenges or technical hurdles., • Technical Aptitude: Comfort working with product experts and the ability to understand the technical "why" behind the solutions we deliver. Why join Bazaarvoice? Customer is key We see our own success through our customers’ outcomes. We approach every situation with a customer first mindset. Transparency & Integrity Builds Trust We believe in the power of authentic feedback because it’s in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance. Passionate Pursuit of Performance Our energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because we’re laser focused on our mission. Innovation over Imitation We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage. Stronger Together We bring our whole selves to the mission and find value in diverse perspectives. We champion what’s best for Bazaarvoice before individuals or teams. As a stronger company we build a stronger community. Commitment to diversity and inclusion Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers. Please note: Candidates who are successful will be required to undergo a Basic level DBS (Disclosure and Barring Service) background check. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are seeking a sophisticated and highly experienced EA & Office Manager to serve as the heartbeat of our London office and a strategic partner to our leadership team. In this newly created, high-impact role, you will be the face of the office and the ultimate guardian of our local office culture. This position requires a rare blend of high-touch executive support and resilient operational management, acting as a critical bridge between our London HQ and global locations. If you are a self-starter who is calm under pressure, maintains clarity during busy workload, and thrives as an operational generalist in a fast-paced environment, this role offers the platform to truly make your mark. Personal Attributes & Experience: • Technical Proficiency: Expert-level command of Google Workspace (G-Suite) and Microsoft 365 (Outlook, Excel, PowerPoint, Teams). Comfortable navigating HiBob or similar HRIS., • Experienced Generalist: Proven track record as an EA/OM within a fast-paced SME environment, comfortably wearing multiple hats. Bachelor’s degree or diploma in Business Administration, International Business, or a related field preferred., • Influencing Skills: Highly developed influencing and negotiation skills, with the ability to manage upwards and persuade stakeholders to adopt new processes or cultural initiatives., • Confident Communicator: Highly presentable with the ability to engage stakeholders at all levels and set a positive, professional cultural tone that aligns with global values., • Resilient & Calm: Able to remain composed under pressure, managing competing priorities and different management styles with a positive attitude., • Proactive Problem Solver: A self-starter who anticipates needs before they arise and takes total ownership of solutions. Executive Assistance • Trusted Partnership: Acting as the primary go-to for the executive team; a trusted confidant who understands their working styles, priorities, and preferences., • Strategic Gatekeeping: Managing access to the executives with diplomacy, protecting their time to ensure they focus on high-priority strategic goals., • Anticipatory Support: Thinking ahead to resolve potential scheduling or logistical conflicts before they arise., • Diary Management: Proactive management of complex executive diaries and online calendars across multiple time zones., • Secretarial Support: Email/document drafting and editing support, as needed., • Travel & Itineraries: Coordinating end-to-end global travel, including flights, accommodation, visa processing, and detailed meeting itineraries., • Meeting Support: Preparing meeting rooms and agendas, ensuring the executives are fully briefed for their day. Client Relations • Front of House: Acting as the primary point of contact for the London office, providing a warm and professional welcome to all clients and visitors., • Event Coordination: Leading the planning and execution of office events, client hospitality, and team socials. Office Leadership • Policy Execution: Ensuring the day-to-day execution of global policies, translating these into local office standards., • Operations: Overseeing the day-to-day running of the London office, including utilities, property maintenance, and service agreements., • Facility Management: Managing office leases, business rates, and ensuring timely insurance renewals., • IT Coordination: Acting as the local lead for IT requirements and equipment and software inventory in liaison with global technical support., • Vendor Management: Negotiating and managing relationships with local suppliers to ensure value for money and high service standards. Health & Safety • Global Coordination: Serving as the Health & Safety Manager, ensuring all global offices are coordinating H&S protocols and compliance accordingly., • London Lead: Hands-on H&S management for the London office, including leading the fire committee, fire alarm testing, workplace risk assessments and annual policy reviews., • Emergency Response: Managing the emergency contact protocols, Lead Fire Warden and Emergency First Aider for the London site. Local People Coordinator • Cultural Stewardship: Ensuring inclusivity and equity of voice within the London office, fostering an environment where all team members feel respected and heard., • Data Accuracy: Auditing and maintaining accurate employee absence and training data for the London team., • Onboarding: Coordinating new starter inductions to ensure a seamless experience., • Learning & Development - Coordinating the CPD and Lunch & Learn program for the London team., • Employee Experience: Helping to coordinate local benefits and employee gifting initiatives to maintain high morale and alignment with global values.

“Perfume is a living experience.” —Thibaud Crivelli, Founder. Maison Crivelli is a French luxury fragrance Maison created for modern day fragrance explorers in search of the unexpected. With a constant spirit of adventure, the Maison partners with the best perfumers to propose disruptive fragrances which surprise, offer an ultra- sensorial experience and invite to lose one’s bearings. Present in 50 countries and over 600 points of sale, the Maison is one of the fastest growing in the category. The UK subsidiary was successfully launched two years ago, and the Maison is one of the fastest growing in the market. This is the perfect time to join a fast paced, hyper growth and truly entrepreneurial adventure. Scope Business partner to UK team for all Human Resources topics. The HR Manager will be responsible for managing and developing all human resources functions across the retail business. This role supports store teams and management by ensuring effective recruitment, employee relations, HR administration, benefits management, skills development, IT access coordination, and maintenance of employee contracts and policies. Based at Remote (with regular travel in the London area / North of England and Paris) Reports to Human Resources Director with dotted line to UK General Manager Main Accountabilities Retail Recruitment • Lead end-to-end recruitment for retails teams (Account Manager, Team Leader, Brand Ambassadors), • Partner closely with retail leadership to anticipate staffing needs, • Manage job postings, interviews, selection and onboarding processes, • Ensure a strong employer brand and high-quality candidate experience Retail Team Support • Provide day-to-day HR support to retail teams and area managers, • Maintain a strong proximity with store teams, • Advise managers and HR team in Paris on people management, performance issues, and team organization Company culture and Employee Relations • Develop solid relationships with all employees, understand their needs and expectations, • Ensure that the company culture and values are solidly anchored in the day to day operations of the organization, • Act as a mediator in conflict situations and support resolution processes, • Prepare and lead disciplinary meetings in collaboration with management Employee retention plan • Create and manage a training and retention plan, • Advise managers and teams and find the appropriate training partners, • Develop and manage a relevant salary benchmark for Maison Crivelli HR Administration and Disciplinary matters • Oversee HR administrative processes: offer letters, contracts, onboarding, end of contracts, • Ensure accuracy and compliance of employee records and HR data, • Monthly payroll input creation for external partner in collaboration with the finance controller, • Review and approval of payroll (ensuring all costs, benefits, exceptionals are in line with the input) with the UK general manager, • Manage employee relations cases, including disciplinary procedures, warnings and terminations in collaboration with council and HR team in Paris, • Ensure compliance with labor law and internal policies Employee Benefits Management • Administer employee benefits programs including leave, insurance, and other entitlements., • Act as liaison with benefits providers and payroll where required., • Educate employees on available benefits and policies., • Monitor and review benefits programs to ensure competitiveness and cost-effectiveness. IT Access Maintenance Coordination • Coordinate employee IT access (systems, POS, email, HR platforms) for new hires and leavers., • Work with IT and store management to ensure timely setup and removal of access rights, • Maintain records of system access to ensure data security and compliance. Employee Contract & Handbook Maintenance • Prepare, update, and issue employment contracts and related documentation., • Maintain and regularly review the employee handbook and HR policies., • Ensure all documentation aligns with current employment legislation and company practices., • Communicate policy updates clearly to employees and managers. Skills & Experiences • Minimum 5/7 years HR experience, with significant exposure to retail and/or muti site environments, • Strong experience in recruitment, employee relations and disciplinary management, • Solid knowledge of labor law and HR administration, • Strong knowledge of the retail market and compensation and benefits practices, • Exceptional stakeholder management skills, with proven track records of business partnering to supporting the strategic decision making across all levels of the business, • Agile and adaptable approach to problem solving, with the ability to balance detail-oriented execution and big picture strategic thinking., • Fluent in English, French additional is a plus, • Excellent team player., • Values of curiosity, empathy, integrity and kindness

HSE and compliance: • Ensure the warehouse complies with all regulatory and Company HSE requirements, • Deliver safe operations in accordance with HSE processes – staff and customers home safe, • Ensure team members adhere to all Company Rules and safety policies, • Ensure the team receive the appropriate training, PPE and Toolbox Talks are carried out to reinforce HSE, • Ensure Safety Moments and REXs are shared with the team, including the use of Stop Cards Overall accountability for the charging infrastructure – objective is 98% availability Oversee day-to-day team operations Assign tasks to the team and manage priorities Manage timely commissioning of charging infrastructure Manage the Preventive Maintenance schedule and ensure deadlines are kept Manage Corrective Maintenance in a timely manner Control and monitor stock levels in line with activity and requirements Operational tasks • Supervise the team Rota, expenses, and any other administrative duties, • Follow KPIs for the team to monitor performance and maintain accurate tracking of tasks, • Act as a leader and motivator for the team, • Interact with suppliers and monitor their performance, • Ensure warehouse is organized and inward/outward logistics are managed, including shipping processes, • Manage stock movements and inventories of spare parts and fixed assets, • Organize and track maintenance records and inspections for audit purposes, • AC: Develop and manage maintenance plans for pre-planned works, inspections, tests and calibrations Manage the team resources to ensure full cover and that business needs are met Recruit when necessary and manage the overall team balance Qualifications/ Skills Required • Min 3-year experience in Maintenance team and warehouse management, preferably in charging infrastructure and hardware, • Thorough understanding of how charging points function and operate – both hardware and software, would be a distinct advantage., • Excellent IT skills including MS Office and specifically Excel/PowerPoint, • Excellent organizational and communication skills, • Ability to liaise at all levels of the Company, • Ability to learn and adapt to new tools, • Analytical approach to problems, • Ability to create meaningful reports and dashboards, • Ability to analyze data and identify anomalies, • Understanding of logistics processes and shipment requirements to the EU, • Private Healthcare, • Enhanced Pension Contribution, • Employment Assistance Program, • Cycle to work scheme, • Gym Discounts, • And much more! Diversity and Inclusion One of our values is to have respect for each other. Creating an inclusive environment in which everyone can express and develop their potential, from the moment they are hired and throughout their career, means ensuring that all our employees have the same opportunity to success, regardless of origin, gender, age, disability, sexual orientation, gender identity or affiliation with a political, religious, union, organization or minority group.

Permanent | Full-Time | Monday to Friday, 8am–5pm Dalkia is offering an exciting opportunity for a Contract Support professional to join our team, supporting a Londons Prestigious Imperial College in South Kensington. About the Role You’ll provide essential administrative and coordination support to ensure the smooth delivery of Planned Preventive Maintenance (PPM) and reactive services. This role requires strong organisational skills, attention to detail, and the ability to work collaboratively across teams. Key Responsibilities • Coordinate and schedule PPM tasks with internal engineers and subcontractors., • Upload and manage documentation in Planon and internal systems., • Track job completions and follow-up works, ensuring compliance with deadlines., • Assist with reporting, invoice logging, and financial queries., • Manage access, shared inbox, and helpdesk calls in line with procedures., • Support team meetings, procurement, and communication with clients., • Provide cover for team absences and support wider contract operations. What We’re Looking For • Experience in a similar FM or contract support/admin role (preferred), • Strong admin and IT skills, particularly in Excel and Microsoft Office, • A proactive, team-focused, and customer-oriented mindset What We Offer • 25 days annual leave + bank holidays (with option to buy 5 more), • Matched pension, • Life Assurance & Private Medical Insurance (after 12 months), • Flexible benefits including retail discounts, electric car scheme, wellbeing support, • Recognition & referral bonus programmes, • Volunteering day & Employee Assistance Programme At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you

January 2026 Role: Security Operations Room Operator (CCTV) Location: London Office Company: Sapient Insight Employment Type: Full-time Contact: About Sapient Insight Sapient Insight is a specialist intelligence consultancy supporting clients across the legal, corporate, and resource sectors. We provide services to help our clients identify threats, understand and manage risks. Job Purpose To monitor CCTV systems, sensors and other surveillance equipment to detect, observe, and identify incidents, suspicious activities, and security breaches. To initiate and control appropriate responses as required. The Monitoring Operator will work as part of a monitoring team embedded in a wider security team to ensure the safety and security of premises, assets, and personnel through effective monitoring and timely reporting. Key Responsibilities • Monitor multiple CCTV screens and surveillance systems continuously throughout shift duration, • Detect, observe, and report any suspicious activity, security breaches, or incidents in accordance with established procedures, • Record and log all incidents, observations, and actions taken in the appropriate reporting systems, • Liaise with security personnel, emergency services, and management as required, • Operate CCTV equipment including pan, tilt, and zoom functions to track incidents and obtain clear imagery, • Conduct regular checks of CCTV equipment to ensure all systems are functioning correctly, • Report any equipment faults or technical issues to the appropriate personnel, • Retrieve and provide CCTV footage as requested by authorized personnel or law enforcement, • Maintain confidentiality and comply with data protection regulations including GDPR, • Maintain high levels of concentration and vigilance throughout the shift, • Undertake any other duties as reasonably required by management Working Conditions • This is a full-time position working a rotational shift pattern which will include night shifts, • Work will be conducted in a control room environment, primarily seated, • The role requires sustained concentration while viewing multiple monitors, • May be required to work weekends and bank holidays as part of the rota, • Occasional exposure to sensitive content via CCTV footage Essential Requirements Qualifications And Licensing • Valid SIA (Security Industry Authority) CCTV Licence (Public Space Surveillance), • Right to work in the United Kingdom Experience • Minimum of 1-year verifiable experience in CCTV monitoring operations, • Proven track record of incident detection and reporting References • Three professional references that will be verified as part of the recruitment process Skills and Competencies • Excellent observation and attention to detail, • Ability to maintain high levels of concentration for extended periods, • Strong written and verbal communication skills, • Strong record keeping (logs, reports) and good passage of information, • Ability to work effectively under pressure and make quick decisions, • Comfortable working as a single operator with sole responsibility, • Proficient in using CCTV systems and related technology, • Good IT skills including basic computer operation and report writing, • Understanding of data protection and confidentiality requirements, • Willingness and ability to work night shifts as part of a rotational pattern, • Maintenance of strict client confidentiality and operational security Desirable Requirements • Experience working in a control room environment in London, • Knowledge of local area geography and landmarks, • Additional SIA licenses (e.g., Door Supervision, Security Guarding), • First Aid qualification, • Experience with specific CCTV systems and software platforms Pre-Employment Checks All offers of employment are subject to satisfactory completion of the following pre-employment checks: • Verification of SIA CCTV licence, • Verification of identity and right to work in the UK, • Satisfactory references from three professional referees, • Enhanced DBS (Disclosure and Barring Service) check if required, • Verification of employment history and qualifications, • Internally conducted due diligence

About Us We are a next-generation humanoid robotics company headquartered in London, with R&D hubs in Boston and Vancouver. Our mission is to deliver safe, reliable, and cost-effective humanoid robots to mass adoption. To support this mission, we are developing world-class spaces that enable our teams to do what they do best - design, build, learn, and iterate at rapid speed. We’re hiring a Head of Spaces to lead our global facility strategy, with a focus on delivering technically complex R&D environments across existing and new sites. This is a role for someone who can drive projects from requirements definition through construction, commissioning, and long-term operational excellence. About the Role As Head of Workplace & Facilities based in London, you will be responsible for ensuring our teams operate in environments that are not only functional and safe—but scalable, adaptable, and built for the pace of high-growth product development. From brownfield build-outs to continuous upgrades, you will translate company-wide requirements into fit-for-purpose, high-performance facilities. In this role you will own the planning, delivery, and management of all physical environments that enable engineering and company operations—from collaborative workspaces and lab floors to test zones and logistics areas. You will lead brownfield and retrofit programmes across our sites, ensuring they meet the exacting needs of modern robotics engineering This is a highly cross-functional, technically grounded leadership role. You’ll partner with hardware, software, and operations teams to turn functional requirements into physical reality—ensuring that space never becomes a blocker to speed, safety, or innovation. This role also includes accountability for general office management, including oversight of our workplace operations team and front-of-house function. You’ll ensure the daily experience in each site reflects our culture and values—providing a seamless, well-run environment for employees, visitors, and partners. What You’ll Do: Facility Strategy & Planning • Define and lead the physical environment strategy across lab, workspace, test, integration, prototype manufacturing, and office areas, • Translate functional and technical requirements from all parts of the business into clear, scalable space plans, • Lead site assessments, feasibility studies, and future planning across global locations, • Own the full lifecycle of facility programmes: scoping, budgeting, planning, contractor management, delivery, and commissioning, • Oversee brownfield upgrades to enable evolving R&D, prototype manufacturing, and testing needs, • Manage external architects, engineers, contractors, and consultants, • Ensure infrastructure supports mechatronics-heavy workflows including actuator assembly, sub-system integration, electronics rework, and test rig operation, • Define layouts and utility requirements (power, ESD, ventilation, compressed air, equipment mounting, etc.) for in-house prototyping and low-volume builds, • Lead general office and workplace management across all global sites, • Oversee a dedicated office and reception team, ensuring smooth daily operations, visitor experience, and front-of-house service, • Maintain a welcoming, professional, and functional workplace aligned with our culture and operational rhythm, • Set up and oversee systems for space allocation, access control, maintenance, and infrastructure monitoring, • Lead improvements in facility uptime, utilisation, safety, and team experience, • Manage shared infrastructure including lab services, AV, security, physical IT, and environment monitoring, • Partner with stakeholders across engineering, manufacturing, people, logistics, IT, and workplace operations, • Work with executive leadership to develop long-term facilities strategy, capital planning, and space forecasting, • Represent facilities in company-wide planning processes, including headcount growth and program milestones, • Drive alignment between physical infrastructure and company objectives We’re Looking For: • 10+ years of experience in facilities, technical operations, or capital project delivery in R&D or advanced manufacturing environments, • Proven track record managing brownfield retrofits and complex fit-out programmes, • Strong technical understanding of infrastructure requirements for labs, prototype manufacturing, and mixed-use technical spaces, • Experience overseeing general office operations, reception, and workplace experience functions, • Fluency across building systems (power, HVAC, ventilation, ESD, security, etc.) and health & safety best practices, • Experience in robotics, aerospace, automation, or electromechanical product development, • Familiarity with ISO/cleanroom environments, build/test zones, or controlled lab standards, • Track record building or scaling physical infrastructure in high-growth organisations, • Experience with real estate strategy, landlord/tenant negotiations, or hybrid campus models, • Work mode: office full time/5 days per week, Paddington district (London) - 5 min walk from Paddington station - 5 Merchant Sq, London W2 1AY

Location: Shoreditch, London Working Structure: Office based (Thursdays we work from home) Reports to: Head of Growth Salary: £35,000 - £50,000 base + double OTE Who are we? Since cannabis was legalised for medical use in the UK back in 2018, Cantourage UK has been as the forefront of building an ecosystem to service patients and businesses across this rapidly-growing space. In doing so, we have secured a variety of pharmaceutical licenses for import/wholesale/export activities (regulated by the Home Office and MHRA) as well as a tele-health clinic license (regulated by the CQC). Zooming out, we are part of the Cantourage Group SE (a publicly listed European medical cannabis operator with infrastructure spanning Germany, the UK and multiple EU markets) with dreams to become the leading pan-European operator in the medical cannabis industry. If our clinic is the heart, our pharmaceutical operations is the brain. It powers the entire engine and makes the medical cannabis industry a reality. With a solid foundation in both clinical care and wholesale supply, Cantourage UK is very much ready to shape the future of medical cannabis within the UK. What’s the purpose of the role? This role exists to bring in new business. You'll be responsible for identifying, opening and growing new partnerships, particularly with pharmacies, clinics and healthcare providers, and turning cold prospects into long-term commercial relationships. This is not an account maintenance role. This is a new business, pipeline-building, relationship-owning role for someone who enjoys the chase, values autonomy and wants their effort to directly translate into results, commission and progression. What impact will you have? Build and Own a New Business Pipeline • Proactively source, approach and convert new partners through cold outreach, • Open new pharmacy and healthcare accounts and take ownership of the full journey; from first conversation to live partnership, • Build a healthy, repeatable pipeline that doesn’t rely on inbound leads Turn Conversations into Long-Term Partnerships • Develop trusted relationships with decision-makers in clinics and pharmacies, • Understand partner needs and position Cantourage as the obvious long-term choice, • Grow accounts over time, not just close and move on Be a Visible Driver of Revenue Growth • Directly contribute to onboarding new clients and expanding market presence, • Track progress, momentum and conversion clearly, and own your number, • Become known internally as someone who makes things happen Set Yourself Up for Rapid Progression • Prove you can win consistently in a growing market, • Lay the foundations to progress into a senior role, with the opportunity to build and lead your own business development team as we scale What will you bring to the table? • Essential: Background in selling physical products into retail or wholesale environments (e.g. challenger FMCG, fresh produce, health & wellness, supplements or similar), where success depended on winning shelf space, opening new accounts and building relationships from scratch, • Proven experience in cold outreach and opening new business, • Confidence starting conversations with people who don’t know you or the company, • Strong relationship-building skills. You enjoy turning prospects into long-term partners, • A commercially driven mindset. You like targets, momentum and growth, • Resilience, persistence and self-motivation. Your success depends on your effort Extra credit if you have… • Worked in a fast-growth, early-stage or emerging markets, • Built accounts from scratch and grown them over time, • A desire to move into leadership rather than purely individual-contributor Who wouldn’t thrive in this role? • Someone who wants warm leads handed to them, • Someone uncomfortable with cold outreach or rejection, • Someone who prefers process-heavy environments over autonomy, • Someone looking for a purely account management role What do we offer? 📅 36 days annual leave (which includes your birthday and public holidays) 💰 Discretionary annual bonus 🏥 Comprehensive private medical insurance 🏋️ ClassPass Membership (great for gyms, fitness classes, yoga, massages & more!) 🚲 Cycle-to-Work Scheme 🏆 Growth Guru Mentorship Scheme Equal opportunity declaration: Cantourage UK is an equal opportunity employer and is committed to providing a workplace that is free from discrimination and harassment. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other protected characteristic under applicable law.

Who we are… At ‘Together Paddington Works’, we believe that where you work matters just as much as how you work. We operate two premium coworking spaces Paddington Works and Porchester Works offering beautifully designed studios, meeting rooms, and event spaces in the heart of West London. Our spaces are built around well-being, performance, and sustainability, with every detail carefully designed to support the physical, emotional, and cognitive health of our community. Alongside our commercial sites, we also manage 10 residential properties, including 4 premium apartments — all of which fall within the scope of this role. Who you are… Kind, personable and eager to help, you’re a natural host, making people feel welcome from the moment they walk through the door. With a flair for multitasking and organising both people and processes, you thrive in an environment that often requires you to spin a lot of plates, as well as remember the small details. You take the initiative, aren’t afraid to get stuck in, and see things through to completion, whilst displaying confidence, warmth and time for everyone! Responsibilities: Hosting and admin support: • Be the first point of contact on our reception ensuring all occupiers and guests are made to feel welcome and well looked after, • Learn and utilise the 'Nexudus' platform to manage member services including meeting room booking, • Manage the accurate and secure signing in and signing out of keys for studios and residential properties, • Manage all mail, parcels and couriers, • Provide a telephone reception service for the building, • Maintain stock levels of building consumables, • Manage the electronic filing system, • Provide daily handover to the Security personnel Operations Support: • Provide a frontline help desk service for all occupier questions and issues, • Support the management of the pre-planned maintenance schedule, • Assist the Operations Executive in the co-ordination of 3rd party contractors, • Support the sourcing of products and equipment for the buildings and liaise with suppliers to arrange delivery of goods, • Brief cleaning staff on daily and ad hoc requirements (e.g. meeting rooms) and track additional hours, • Perform daily inspections of the building to verify that all spaces meet presentation standards and adhere to all Health & Safety regulations Community Support: • Manage meeting room set up and close down, • Create a culture to energise and empower people to create their best work, • Assist with community events such as members breakfasts and socials, • Assist in managing the booking calendar for events and meeting rooms, • Support prospective client viewings (walk ins and booked), • Run member and guest induction process, • Co-ordinate ancillary income bookings e.g. filming, • Carry out additional duties to support the smooth running of the business as required Key requirements: • A proven track record for fantastic customer service, • Exceptional organisational skills, • A team player who’s eager to get stuck in, • Fully competent in Microsoft Office, • Strong written and verbal English, • Minimum GCSE/A Levels (or equivalent) – including English and Maths, • Legal right to work in the UK Advantageous skills • Previous experience in co-working/hospitality/operations in a front of house role, • Previous experience of residential and / or commercial

Opened by Charles Henry Harrod, an East End grocer and tea merchant, in 1834, relocating to Knightsbridge in 1849, The Harrods store is recognised globally as a symbol of excellence. Harrods is a truly iconic landmark known all over the World, welcoming visitors from all over. Today, Harrods is one of the world’s few single-site department stores, occupying a prime five-acre site along the Brompton Road. They are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and a celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, they offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. They are committed to excellence and artistry, inspired to reinvent and surprise, ensuring their position as a leader in the category. Since 2017, their Owner Qatar Investment Authority (QIA) has supported their decision to invest into the evolution of the store. From Fashion Designer rooms to extended beauty Halls, food halls and restaurants, every aspect of the store is being re-imagined to optimise the customer experience and enable Harrods to maintain their place as the masters of luxury and the experts of exceptional. Every year, over 60 million domestic and international visitors connect with them online and through their stores in Knightsbridge, Heathrow & Gatwick airports and H Beauty emporiums as they wish to experience something unique that is quintessentially British. Reporting to the Senior Engineering Manager, the Fabric Maintenance and Minor Works Manager will play a pivotal role in overseeing the maintenance, repair, and enhancement of the building fabric across the estate. They will lead a team of 13 Building Fabric Maintenance Engineers operating in a 24/7 environment, alongside specialist contractors. This role includes driving minor works projects, managing contractors, and ensuring the store’s structural elements from walls and ceilings to doors, windows, and finishes are safe, compliant, and maintained to the highest standards, upholding Harrods’ world-class environment. A key focus will be the leadership, development, and performance of the team, cultivating a high performing, engaged workforce through visible leadership, technical expertise, and continuous coaching. The successful candidate will champion best practice across planned and reactive maintenance, ensuring operational efficiency, high-quality workmanship, and a safe environment. They will also contribute to asset management planning and capital investment decisions. Key responsibilities include site inspections, defect management, H&S and regulatory compliance, budget oversight, RAMS management, and contractor performance. We are seeking a proactive, detail-oriented leader with demonstrable experience in building fabric maintenance management, building regulations, and quality standards, supported by an HNC/HND or a degree in Building, Construction Management, or Building Surveying. Experience in luxury retail or hospitality, alongside IOSH or NEBOSH certification, is highly desirable. The successful candidate will bring exceptional communication skills, remain calm under pressure, and have a proven track record of leading, motivating, and developing teams, with strong decision-making and problem-solving abilities and a commitment to continuous improvement. For a briefing discussion please contact our retained advisors Connor Humpage () and Anna Kacprzak () at MRG. Applications should consist of a CV and covering letter and should be sent to to be considered. The candidate pack can be viewed at Harrods - Maintenance and Minor Works Manager. The Management Recruitment Group has been exclusively retained for this campaign. All direct and third-party applications will be forwarded to them.

Senior Product Manager, Screening Algorithms London-based About Our Organization: Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV). About the Team: Our Technology team drives the evolution of our Technology, Engineering, Data, Product and User Experience functions. With a keen focus on delivering cutting-edge solutions, we shape the digital landscape for our customers, readers, and users. From revolutionizing visuals to optimizing tools and harnessing the power of data, mobile, video, and social platforms, our team is committed to providing a seamless and immersive experience across all touchpoints. Collaborating closely with our newsrooms and strategic partners, we spearhead the development of groundbreaking products and technologies. About the Role: You will be the subject matter expert and strategic lead for Dow Jones Risk & Compliance's matching algorithms (both proprietary and third-party). Reporting to the Senior Director of SaaS, this role is responsible for developing and executing the strategy to evolve these algorithms based on market needs, thereby enhancing the company's market proposition. Key duties include overseeing algorithm functionality and explainability, ensuring accurate internal and external documentation, managing the full lifecycle of algorithm changes (from specification to communication), and supporting customer migrations. The role requires extensive collaboration with Technology and Data teams, third-party vendors, Sales, and key accounts globally. You Will: • Develop the matching algorithm strategy and understand market opportunities and competitive landscape. Collaborate with research and proposition teams to ensure market-driven needs are met., • Lead cross-functional teams to develop, prioritize and deliver matching algorithm enhancements ensuring the roadmap is clearly understood by stakeholders, proposition and sales., • Be a key contributor to the Sprint Planning and Backlog Management, ensuring that agreed priorities are adhered to, minor changes are progressed and the Backlog is maintained to retain Engineering utilisation., • Assist with the communications (internally and externally) of new feature releases and maintenance of user guides., • Demonstrate strong collaboration skills in working with multiple internal and external teams to build out, maintain, and effectively position the matching strategy, within our products, to the marketplace., • Define and coordinate the consistent access to, and usage of, explainability information and tools, for all products using our matching algorithm, • Independently gather, aggregate and analyze metadata and associated metrics from all products using the matching algorithm to ensure continuity within the Risk & Compliance product suite, • Serve as a product expert and escalation point for the Customer Services team and for clients, including soliciting feedback and communicating same for product improvements You Have: • 7+ years of experience in product management, with a track record of successfully managing large and complex projects or entire products., • Knowledge of search and text matching technologies, machine learning and statistical methods preferred., • Proven ability to develop a product strategy, balancing user needs with business goals, and using data to drive decisions., • A solid understanding of technical architecture and the software development process that includes Agile methodologies (Scrum)., • Demonstrable experience in scoping, budgeting, scheduling and delivering complex project implementations. Our Benefits • Comprehensive Healthcare Plans for you and your family (paid by Dow Jones), • Extra paid Time Off (30 days of holidays/year), • Possibility to work remotely for 3 months/year (desplazamiento program) or one week of remote work per quarter, • Meal benefit with Pluxee (171€/month on top of your salary), • Retirement Plans (Dow Jones will pay 2% of a members Pensionable Salary and match employee contribution up to a maximum of 3 %)., • Comprehensive Insurance Plans, • Well-being Resources (200 USD allowance per quarter, Classpass, etc.), • Family Care Benefits & Caregiving Support, • Subscription Discounts, • Employee Referral Program #LI-Hybrid This is a hybrid remote/in-office role, based in London.

You will lead the operational delivery of a borough-wide street cleansing and maintenance contract, managing a large frontline workforce, fleet, and assets. The role is hybrid (2 days from home) and you should be located within an hour's drive of the office in Hounslow. The role carries full accountability for health & safety, environmental compliance, service performance and customer outcomes. You will operate in a public-facing, politically sensitive environment with direct responsibility for operational standards and results. What you will need • Proven experience managing street cleansing, waste, environmental or public-realm operations, • Demonstrable leadership of a large operational workforce (circa 50+ operatives), • Strong working knowledge of H&S, RAMS, COSHH, CDM and environmental compliance, • Experience managing fleet, depots, plant and operational assets, • Track record of delivering contractual KPIs, budgets and service performance in a regulated environment What’s in it for you • £51000-£65000 per year + Car allowance, • Opportunity to directly influence service quality, sustainability and community outcomes, • Senior operational role with visibility to Divisional Director and Authority stakeholders, • Stable, long-term contract environment with scope for continuous improvement and progression

Private Personal Assistant We are seeking a highly organised and proactive Private Personal Assistant to support an Executive. This role requires someone experienced in working with senior executives with exceptional attention to detail, strong organisational skills, and the ability to manage both personal and family-related tasks. Key Responsibilities: • Family & Personal Support, • Manage reminders and organise gifts for family birthdays, children’s parties, and other key events (including purchasing and wrapping)., • Assist with planning and coordination of family events, celebrations, and children’s activities., • Act as the primary contact for household staff (nanny, chef, housekeeper) and manage scheduling/requests., • Handle personal payments, paperwork, scanning, and general administration as required., • Travel & Lifestyle Management, • Research and book holiday flights, hotels, and experiences., • Provide ad hoc support for executive meet-ups, work-related gatherings, and social planning., • Manage vehicle requirements (maintenance, insurance, servicing, etc.)., • Property & Household Management, • Oversee household vendor management and supplier bookings (repairs, maintenance, etc.)., • Provide property management support, including being a point of contact for tenants and maintaining records., • Assist with general office management tasks where required., • Diary & Task Management, • Input and track key family and household events into calendars., • Ensure reminders are set for important personal and family commitments., • Support executive projects and organisation through tools such as Asana or Monday.com. Requirements: • Proven experience supporting C level executives in a EA role., • Excellent organisational and communication skills., • Strong proficiency with Microsoft Office (Word, PowerPoint, Excel) and task management software (Asana, Monday.com or similar)., • Flexible and reliable — not restricted to standard 9–5 hours., • Strong work ethic with a hands-on approach., • Must have a car for ad hoc errands and requests., • Native/strong English speaker.

Venesky-Brown are currently looking for Commercial Managers to work with Sizewell C in Suffolk. These will be a permanent roles with hybrid working at the Suffolk or London offices (3 days/week in the office). For full details please see below. Overview/Context: Sizewell C (SZC) will be a next-of-a-kind nuclear power plant in Suffolk, England using the same technology and design as the Hinkley Point C (HPC) nuclear power plant under construction in Somerset. The SZC Project is engineering-led in order to secure SZC’s design replication strategy and a large part of the supply chain is being replicated from HPC. The Supply Chain directorate for SZC is now looking to establish its team of Supply Chain professionals responsible for the procurement/negotiation and subsequent commercial management of SZC’s main construction contracts. The construction contracts are categorised by Programme and are broadly: Equipment, Conventional Island, Nuclear Island, MEH, Main Civil Works and Enabling Works. Scope and Nature of Role: The Commercial Manager is commercially responsible, on any contract assigned to them, for all pre and post contract commercial issues relating to a contract on the SZC project. The Commercial Manager is an important role within the SZC Supply Chain Group with accountability to the Senior Supply Chain Manager for the successful commercial administration of one or more SZC contracts. As such the Commercial Manager is empowered to make decisions around the Principle Accountability areas, under the overall guidance of the Senior Supply Chain Manager and in accordance with delegated levels of authority. The Commercial Manager will be the primary point of commercial contact on the contract/s assigned to them and will be required to work closely and pro-actively with the other stakeholders at all levels and across all the teams within Nuclear New Build to ensure that the requirements of the individual contracts and their impact upon the overall SZC Project are successfully delivered. The Commercial Manager: • The day to day management of Supply Chain Assistants under their control., • Providing support to the procurement process during the Procurement phase (pre-award)., • Providing commercial management of contracts during the execution phase (post-award)., • Providing commercial management for the delivery of contract final account agreements (close out)., • Responsible for the delivery of the contract in accordance with SZC governance requirements to meet SZC Project and business objectives., • Professional development of self and people within the team. The Commercial Manager will typically be responsible for a contract or range of contracts between £0-£50m in value subject to level of risk or complexity. Principal Responsibilities and Accountabilities: Procurement Phase: Providing support to the procurement process and Senior Supply Chain Manager/Supply Chain Lead during the contract creation phase (pre-award) including assessing the scope, duration and expected value of each of the Contracts against the budget and defining the commercial requirements of a contract. Part of this will include participating in the Commercial Review of the technical and commercial requirements, ensuring that the specifications and commercial terms of the contract including; Scope of Works, Required Services, Planning, Safety and Quality Standards etc. are aligned across the Project and ensuring that the commercial terms will allow effective contract administration. The Commercial Manager is responsible for ITT preparation, evaluation and negotiation, ensuring that selected tenders are compliant with the scope and commercial requirements, including: • Provide stakeholder management across the project., • Managing Supplier / Contractor commercial relationships and engagement, • Implementing progress and dashboard reporting, preparation of contract specific progress reports and reporting, • Maintaining procurement and contract commercial files and records, • Interfacing with Legal team on conditions of contract issues and non-disclosure agreements, • Ensure that the strategy for collaborative working is followed in the procurement phase, • Development of ITT/RFQ packages including; technical, commercial, legal documentation, • Ensure lessons learnt from HPC are captured and implemented in SZC procurement strategy The Commercial Manager will provide support to the Senior Supply Chain Manager / Supply Chain Lead in ensuring all internal governance approval is in place to enable timely Contract Award. Execution Phase: The Commercial Manager is responsible for the commercial administration of the contract during the execution phase including commercially leading and managing the contract/s to successful completion to maximise operational and financial performance and minimise commercial risk in order to help support the safe and cost effective delivery of SZC programme and business objectives. The Commercial Manager is responsible for knowing the contract including fundamental matters such as: Scope of Work / Services and Associated Programme; Prices and Rates Schedules; Key Personnel and Arrangements for Contract Administration, incentive arrangements along with administration of commercial management tools including, but not limited to, CEMAR and SAP. The Commercial Manager will work with collaborative behaviours, in a spirit of mutual trust and cooperation by ensure that the strategy for collaborative working is followed in terms of leading by example in establishing effective collaborative arrangements with all parties in the integrated team. The Supply Chain Lead will seek to achieve ‘win-win, equitable commercial outcomes for all parties. Contributing positively to the various collaborative working initiatives, team building activity and behavioural/relationship assessments and seek and act proactively and positively upon feedback on personal attitudes and behaviours, thereby adopting positive and proactive approaches to facilitate early commercial close out. The Commercial Manager is responsible for ensuring that all commercial activities are conducted throughout execution of the contract in accordance with SZC Supply Chain Procedures including: • Participating in the contract kick-off meeting and organising the Supply Chain section of the meeting., • Commercially Administering the contract including; Notices and Instructions; Applications, Invoicing and Payment; Variations and Changes; Disputes and Claims; Delays, Extensions of Time, Force Majeure and Liquidated Damages; Bonds and Guarantees; Intellectual Property Rights; Termination; Progress Monitoring and Financial Reviews; Liabilities; Confidentiality Agreements; etc., • Management of the Accepted Programme., • Manage all commercial correspondence and contractual notices issued in accordance with the contract conditions and SZC Supply Chain Procedures., • Ensuring the timely production and administration of payment applications and invoices., • Ensuring contractual deliverables are met., • Leading contract commercial reviews and attending progress reviews where necessary., • Recommend mitigating actions on all commercial risk / claim events at the earliest possible time., • Implementing contract commercial / financial reporting and participating in periodic contract reviews., • Participating in contractor performance management., • Maintenance of Contract commercial files and cost records., • Leading commercial reviews of Contractors delivery and attending valuation, progress and risk reviews where necessary. Closeout Phase: The Commercial Managers have responsibility and accountability for managing the close out phase of each contract including managing the contract Supply Chain Team in the implementation of the strategy for collaborative working by adopting a ‘One Team’ integrated approach with ‘parallel’ working rather than ‘serial’ working. At all times provide commercial support to the Project Manager in the effective delivery of the contract and ensuring formal Contract commercial completion and closure of all the Project Contracts and identification and recording of commercial lessons Learnt. At all times operate in accordance with IMS, rules, procedures to ensure that all contracts are administered within delegation of authority and the overall SZC governance/assurance regime. Knowledge, Skills, Qualifications and Experience: • Progressing to full membership of the RICS / CICES / IOB is preferable., • Educated to relevant degree level is preferable., • Able to demonstrate a noteworthy track record of administering successful contracts., • Effective commercial / contract management skills are essential, with clear knowledge of best practice contract methodologies., • Good commercial skills and ability to make sound decisions on matters of financial value., • Understanding of contract performance measurement, risk management and change and claim management., • Good negotiating, influencing and communication skills to command professional respect at all levels., • Familiarity with most common Forms of Contract (NEC & FIDIC) within the power construction industry and major projects and programme environment; with particular knowledge of UK Law and its impact upon the contract and commercial function is essential., • Familiar with the nuclear site licence conditions and the nuclear baseline philosophy., • Good understanding of the UK regulatory framework.

Job Title: Workshop Manager – Automotive Sector Location: Enfield, North London Direct Report: Head of Operations Career Prospect: Car Planet Enfield is seeking a Workshop Manager adept in maximizing efficiency and output in a cost-effective manner for our extensive fleet of over 1500 vehicles. The role demands someone skilled in balancing high-quality service with economical operations, directing a team on mechanical repairs, diagnostics, and maintenance while ensuring customer satisfaction. The ideal candidate will be organised, capable of engaging and motivating Vehicle Technicians, and adept at managing the dynamic demands of a high-volume workshop. Core Responsibilities: • Implement and track team performance metrics and objectives, driving productivity to new heights., • Uphold rigorous quality control standards to guarantee service excellence., • Recruit and cultivate a formidable squad of growing technicians, enriching their expertise with robust training and development initiatives., • Enforce uncompromising adherence to Health & Safety practices, positioning safety as the bedrock of our operations., • Navigate aftersales complexities and supervise our aftersales specialist, judiciously managing departmental expenditures., • Engage in analytical problem-solving, demonstrating a strong individual capacity for tackling technical and operational challenges., • Liaise daily with the Sales and Buying Department, ensuring smooth coordination and addressing queries from other departments., • Plan incoming work efficiently, managing time and resources to maximize team productivity and meet deadlines., • Perform quality checks, order parts, and ensure compliance with all health and safety regulations. Required Expertise: • Demonstrable track record as a Workshop Supervisor or Manager, preferably within a bustling car supermarket or independent workshop setting., • Commanding ability to oversee the day-to-day workflow of a high-traffic workshop., • Professional credentials, ideally an NVQ Level 3 in Vehicle Maintenance and Repair or equivalent., • Possession of a valid vehicle driver's license., • Superior communication capabilities coupled with proficiency in IT., • Proven proficiency in team leadership and resource management., • Financial acumen, particularly in the oversight of parts advisor and aftersales specialist roles involving significant financial discretion., • Strong technical knowledge and efficiency under pressure., • A proactive, 'can-do' attitude, with excellent prioritization and organizational skills. Remuneration: • A competitive basic salary of up to £50k, commensurate with experience, and a performance-based end-of-year bonus., • OTE up t 74k Work Pattern: • Alternating weekly schedule: Week 1 - Monday to Friday, Week 2 - Monday to Saturday, • Operational Hours: 06:00AM– 3:00PM OR 3:00PM to 12:00AM Benefits: • Casual dress, • Employee discount Work Location: In person

The Heavy Maintenance Manager will be responsible for leading the planning and optimisation of heavy maintenance activities across the Group. This role requires a strategic and analytical mindset, strong leadership capabilities, and the ability to manage cross-functional collaboration across multiple airline operating companies (OpCos). The postholder will oversee the development, implementation, and continuous improvement of group-wide maintenance plans and processes to ensure efficient use of resources and full compliance with regulatory requirements. Accountabilities: Strategic Oversight of Group Maintenance Planning • Lead the development and monitoring of the Group’s heavy maintenance plans, ensuring alignment with strategic objectives., • Drive consistency in planning standards, methodologies, and reporting across all maintenance locations., • Foster collaboration between OpCos to ensure accurate, reliable maintenance data and group-wide alignment., • Define and track KPIs relevant to heavy maintenance planning and execution, reporting on performance to senior stakeholders. Maintenance Scheduling and Resource Optimisation • Identify cross-site scheduling risks and lead resolution strategies to mitigate disruptions., • Support local maintenance teams in the implementation of efficient, standardised planning processes., • Develop and implement strategies that enhance schedule adherence and reduce variability Capacity and Demand Management, • Oversee the analysis of maintenance capacity versus demand to identify operational and strategic risks., • Guide the development of forecasting models to ensure accurate planning of future maintenance needs., • Provide strategic recommendations to senior management regarding resource allocation and capacity adjustments. Reporting and Stakeholder Communication • Produce high-level reporting on performance, risks, and improvement initiatives for senior stakeholders., • Serve as the key point of contact for internal communications relating to group maintenance planning. Continuous Improvement and Innovation • Promote and lead continuous improvement initiatives in maintenance planning systems and processes., • Stay informed on emerging industry trends, tools, and regulatory changes, integrating relevant developments into the group’s planning strategy., • Represent the planning function in cross-functional initiatives aimed at improving overall operational efficiency. Required Skills & Experience • Bachelor's degree in engineering, operations management, or a related field., • Proven experience in heavy maintenance planning and scheduling, preferably in a multi-site or group environment., • Strong analytical and problem-solving skills, with the ability to analyse complex data and develop actionable recommendations., • Excellent knowledge of maintenance planning principles, methodologies, and best practices., • Proficiency in maintenance planning software and tools (e.g., Amos, Omega, SAP, etc.)., • Strong understanding of regulatory requirements related to heavy maintenance., • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams., • Strong organisational and time-management skills, with the ability to manage, • multiple priorities and deadlines. Personal Attributes • Proactive and results oriented., • Detail-oriented and accurate., • Strong team player., • Ability to work independently and take initiative., • Adaptable and flexible

Job Description Title: Workday HCM Senior Experience Manager Location: London Headquarters Reports to: Head of Core People Solutions Contract: Permanent, Full Time About the Global People Solutions Team at CHANEL: The Global People Solutions Team at CHANEL is tasked with crafting a distinctive people experience that reflects CHANEL's identity as a human-centered employer. We achieve this by harnessing the power of people data and an ecosystem of digital solutions that align with our strategic ambitions in Organization & People development. Central to this ecosystem is Workday, which serves as an indispensable repository for core people data. At CHANEL, we are committed to managing the Workday experience in-house with the support of a dedicated global team of senior functional analysts. These analysts collaborate closely with the broader Organization & People community and IT partners to enhance our internal utilization of Workday while preserving the integrity of this critical system. We are seeking a highly experienced HRIS professional with exceptional Workday proficiency to play a crucial dual role. This senior individual will not only be tasked with executing complex technical configurations, proactively troubleshooting issues, driving innovative solutions, and leading key projects within the Workday ecosystem, but will also serve as a guiding force, mentoring and nurturing the development of junior team members. Reporting to the Head of Core People Solutions and based at our London headquarters, this role is pivotal in both shaping our Workday strategy and fostering the growth of our internal talent. Your Role @ CHANEL: Your Role: As the Senior HRIS professional at the helm of our Workday platform, you will be entrusted with the complete ownership of the full HCM suite, deftly orchestrating all aspects of its configuration and functionality to meet our ambitious business objectives. Your expertise will be instrumental in steering complex Workday projects, meticulously crafting and implementing solutions that encapsulate the full spectrum of HR processes. Your day-to-day responsibilities are crucial in leading our organization through transformative initiatives, ensuring the flawless execution of HR solution testing, and continually enhancing our controls, data integrity, and system efficiencies. With your superior communication abilities, you will adeptly manage priorities, facilitate critical discussions, challenge conventional thinking, and cultivate meaningful stakeholder relations, all while ensuring that our Workday HCM suite operates at the pinnacle of its potential. Your Impact at CHANEL: Combining the mastery of Core HR module configurations, the presentation of new Workday features to leadership, and the drive for continuous enhancements, this role requires an individual who can act as a strategic advisor and the primary point of contact for the People Solutions team. The Senior HRIS professional will navigate the evolving landscape of Workday, leveraging tools like Workday Extend, BOTs, and RPAs to deliver value-added services. They will manage the configuration, maintenance, and progression of tenant setups, business processes, and bi-annual releases, ensuring seamless operation and advancement. By delivering exceptional customer service and resolving complex issues promptly and effectively, they will uphold our commitment to excellence. As a mentor and coach, they will guide users through configuration tasks, providing expert advice on system and process implications. Collaborating with the People Analytics team, they will ensure functional data mapping, data catalog, and core referential integrity. The role continuously seeks feedback to refine configurations and leads Workday data stewardship. Evaluating existing configurations and incorporating end-user feedback, they will suggest and implement enhancements. Leading data purging activities, they will maintain consistency across applications, all while serving as a strategic advisor and key contact point, ensuring that the People Solutions team's strategic vision is flawlessly executed and continuously improved. Your Drive: • You are adept at technical configurations, excel in spreadsheet formulas, and thrive on the challenge of coding within systems—skills that are vital for the efficiency and success of our digital solutions., • Your commitment to exceptional service and client satisfaction is at the heart of your professional ethos, setting the standard for service excellence., • With a natural talent for detailed analysis and critical thinking, you consistently deliver high-quality work, even under tight deadlines., • You take the initiative, seamlessly managing multiple projects while ensuring continuous improvement and innovation in your approach., • Your ability to navigate complex matrix organizations and thrive in international settings equips you to mentor and drive forward the strategic ambitions of the team., • Minimum of 5 years of in-depth experience with Workday HCM full suite implementation and administration, • Demonstrable experience with project leadership and project management tools, • Proficiency in data migration and previous functional involvement in integration development, • Adept at managing third-party service providers, • Comprehensive understanding of HR functions and thorough experience with HR systems, • Proven track record within a matrix organization and/or on complex projects, • Exceptional communication skills in English, both verbal and written (proficiency in French is advantageous), • Adaptability to a dynamic work environment, • Ability to switch between proactive and anticipatory problem-solving modes, • Skill in synthesizing and prioritizing inputs from various sources, • Advanced proficiency with MS Office, particularly Excel and PowerPoint; mastery in VBA, Macros, and Python is highly desirable, • Previous consultancy experience or having led multiple Workday deployments from start to finish is preferred What You Will Gain from This Experience: The opportunity to join a Global Organization and engage in a multicultural workplace The chance to collaborate with numerous subject matter experts in designing and delivering a robust HRIS service to the P&O Team and the wider business The experience of working with diverse teams, individuals, and projects for one of the world's premier luxury brands.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Job Purpose: The Visual Merchandising Lead role is essential to the maintenance of Liberty’s high level of visual presentation across the store. A visionary lead with a strong understanding of design and retail marketing with a passion for setting trends and creating immersive brand experiences. You will play a key part in upholding Liberty’s renowned aesthetic and ensuring that every display embodies the brand’s creativity, craftsmanship, and attention to detail. Key Responsibilities: • Lead the creation and execution of a cohesive visual merchandising strategy across all store and retail touchpoints. Ensure alignment with brand identity, marketing campaigns, and events., • Manage and mentor a team of visual merchandisers. Provide direction and support to ensure displays are executed to the highest standard. Foster a collaborative, creative work environment., • Develop visually engaging VM displays that captivate customers and enhance the shopping experience. Guide the team in implementing these designs effectively across store., • Planning workflow, resourcing the teams in addition to supplier management and budgeting for the department., • Create and own the master critical path for the VM department, working cross functionally with marketing, merchandising, retail and buying colleagues to ensure all updates and changes are cascaded ., • The central point of communication between internal teams and external brands, ensuring projects meet quality standards, adhere to timelines., • Stay ahead of industry trends, including visual merchandising, design, and retail innovation. Experiment with new ideas, materials, and technologies to push the boundaries of traditional merchandising., • Flexibility to work early mornings, evenings, or weekends during visual installations or peak seasons. About You: • Strong eye for detail with the ability to balance creative vision and commercial impact, • Highly organised, able to manage multiple projects and deadlines in fast-paced retail environments, • Confident communicator, experienced working with senior stakeholders and external partners, • Collaborative, proactive leader with a track record of inspiring and developing teams, • Solid background in visual merchandising within luxury or premium retail, • Experienced in concept development, 3D visualisation and execution of innovative, brand-led displays, • Proven people manager with experience mentoring and leading VM teams, • Proficient in Adobe Creative Suite, SketchUp, and familiar with Monday.com and Microsoft Office, • 5+ years’ visual merchandising experience, including 2+ years in a leadership role, • Degree in Visual Merchandising, Interior Design or related field preferred

I’m working with an established, market‑leading Financial Services organisations who are looking for an experienced Property Sourcing & Supplier Relationship Manager to join its Procurement function. This newly created position will see you working closely with senior stakeholders and property leaders, to play a key role in delivering value across a diverse property portfolio by leading procurement activity, managing strategic supplier relationships and ensuring compliance across all property‑related contracts and services. This is a hybrid role, with two days per week in office. Role & Responsibilities • Lead property procurement activities, including market analysis, tender specifications, RFPs/RFIs and the development of procurement papers for senior stakeholder approval, • Manage in‑life supplier relationships, conducting regular reviews across cleaning, M&E, catering, specialist property services and wider FM suppliers, • Oversee a varied portfolio of property‑related delivery frameworks and contracts with a cumulative annual value exceeding £10 million, • Support the creation and administration of construction and property contracts using JCT standard forms, incorporating organisational terms and amendments where required, • Lead commercial and contractual negotiations for new engagements, renewals and work orders, • Retender term contracts in accordance with strict procurement procedures, policy and legislation, liaising closely with legal counsel throughout Skills & Experience • Previous experience in property procurement within corporate or regulated environments, with strong expertise in contract negotiation and supplier relationship management, • Proven background in technical supplier management across construction, maintenance, facilities management and technology‑based property services, • Sound knowledge of contract and statutory requirements including Health & Safety legislation, CDM, building standards, JCT forms and industry‑standard construction contracts, • A proven track record managing a broad range of property‑related contracts, including FM, construction, refurbishment, utilities, M&E and technical service providers, • Exceptional communication, negotiation and stakeholder management skills., • Ability to influence and build long‑term, strategic supplier relationships Benefits • Annual performance‑based bonus, • Contributory pension scheme (up to 12% employer contributions), • Life assurance, • Private medical cover, • 28 days annual leave plus Bank Holidays

Soldo is here to change the way businesses spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting, payments, reporting and reconciliation are simple and efficient. We’re both a financial services and a software company and one of Europe’s fastest growing fintech companies. Operating in the UK, Italy and Ireland, we’re over 350 employees (from 26 nationalities) strong. We’re a place where anyone can thrive. We’re all about doing the right things for the right reasons, high standards, ambition, drive and focus. What’s in it for you • Competitive salary, • Private healthcare for you and your family, • Pension scheme, • Flexible working options including working from home or our Marylebone office, • 60 days’ work anywhere, even outside the UK if you want, • 25 days off a year, plus public holidays as well as Christmas Eve and New Years' Eve, 2 volunteering days and an extra day off on your birthday, • Genuine career development opportunities, including our mentoring scheme, your own annual £500 learning budget, • Employee Assistance Programme and wellbeing portal The role The Customer Interaction Team Leader is responsible for the overall delivery of effective and professional customer services to Soldo Customers. To effectively deliver support to the Soldo customer this role requires close and effective collaboration with colleagues in AML, Risk, Compliance, and Technology. Ensuring compliance with regulatory obligations as well as the continuous development and management of customer servicing tools, technology, processes. The role is also responsible for ensuring that a regulatory culture is established and nurtured within the team. Service Level: • Measure, monitor and control the SLAs related to all the customer interaction activities, with a particular focus on customer satisfaction., • Regularly analyze customer contacts and identify improvement actions/development to reduce the need for customers to contact CI team and therefore improve the overall service Soldo provides., • Monitor day to day management of customer requests, e.g. change of company info / address, adding users and super admins, redemption, chargebacks, reporting on applications onboarding / escalation / rejections and card management., • Supervise Customer Interaction activities across all channels (email, phone, live chat) to ensure the highest standards of execution and customer service., • Proactively plan and manage with appropriate actions issues likely to impact service delivery, such as system failures or temporary interruptions, new product functionalities or regulatory requirements., • Provide input and feedback on existing and new CI procedures and ways of working to ensure compliance, complaints proper handling, fraud prevention, customer satisfaction, timely and efficient servicing, and overall continuous improvement., • Work with broader organization to improve business performance by putting in place enhanced CI procedures, processes, and technology to limit fraud cases., • Proactively engage with AML, Risk, Compliance team to ensure understanding of regulatory requirements and effective deployment in all Customer Interactions activities and processes., • Drive enhancement and automatization on the chat channel looking at how AI/Machine learning could help. Execute the Partners Management and BAU operations including: • Card Processor operational oversight, • Card Bureau operational oversight, • Forecasting and stock management of all fulfilment materials, • Ensuring customer facing fulfilment materials are compliant with scheme requirements, • Change management and maintenance of all partner configurations, • Partners (e.g. Mastercard) release notifications and management, • Weekly BAU partner meetings & Quarterly Business Reviews (QBR) with, • partners, • Jira ticket management and monitoring for partners & Soldo internal teams, • Oversee and executes all the mandates required by MasterCard Team Delivery and Development • Lead and develop the team by ensuring adequate team training, regular and effective 1-2-1s, and review of individual and Team KPIs driving both a regulatory culture, and one of continuous improvement., • Support the Customer Interaction team in professionally resolving customer queries and managing escalation cases as required., • Provide leadership and second line support for the management, investigation, reporting of fraud and complaint cases, • Ensure that the required level of fraud detection and prevention training is provided across the team., • Participate in cross-functional projects/initiatives representing the CI function., • Ensure a regulatory culture is established and nurtured across the function. We're looking for someone who must have: • Experience of working in a regulated and service oriented financial service environment., • Proven experience in effective leadership of customer servicing teams in regulated businesses., • Excellent people leadership skills and track record., • Proactive, driven, solution oriented, and highly organised., • Performance driven, motivated by continuously driving improved performance and KPIs., • Excellent spoken and written skills. Additional language skills welcomed., • Experience in working in a fast-paced environment., • Professional telephone and written manner, with good listening skills., • Ability to build and maintain good working relationships., • Analytical approach to problem solving., • Knowledge of MS Outlook, Word and Excel, Zendesk and Salesforce., • Flexible approach to work, with the ability to multitask.

Role Overview We're looking for a commercially-driven, hands-on Location Manager to oversee the daily operations of our Paddington and Canary Wharf GoBoat locations. This is a sales-focused operational leadership role that requires significant on-site presence. We expect you to be working from the pontoon at least 50% of your time, leading by example, coaching your team to drive sales, and staying connected to the frontline of our business. This isn't a desk job. You'll be working alongside your team, actively selling, managing boats, serving customers, and ensuring operational excellence while also identifying and developing new revenue opportunities and building a sales-driven culture across both sites. Employment Details • Contract Type: Full-time, salaried position, • Hours: 40 hours per week, • Salary: £40,000 - £45,000 per annum (depending on experience), • Bonus: Profit-based annual bonus (up to 59% of base salary) Core Responsibilities • Sales Leadership & Revenue Growth: Drive a sales-first culture across both locations. Coach and train staff on sales techniques, upselling, and customer conversion. Lead by example through active selling on the pontoon. Identify and develop new revenue streams including add-on services, corporate packages, and partnerships. Set and monitor sales targets for your team and hold them accountable for performance., • Commercial Development: Continuously explore opportunities to increase revenue and profitability. This includes developing new products, pricing strategies, promotional offers, and partnerships with local businesses or corporate clients. You'll be expected to think entrepreneurially about how to grow the business., • Hands-On Operations: Lead from the front by working alongside your team on the pontoon, demonstrating best practices in customer service, boat operations, sales techniques, and safety protocols., • Team Leadership & Sales Coaching: Recruit, train, and manage assistant managers and crew members. Build a high-performing, sales-focused team culture where every team member understands their role in driving revenue and delivering exceptional customer experiences., • Customer Service Excellence: Ensure all customers receive outstanding service that encourages repeat business and referrals. Handle complaints and refunds professionally, manage corporate bookings, and turn every customer interaction into a sales opportunity., • Process Improvement: Continuously identify and implement operational improvements for greater efficiency and profitability – both incremental gains and transformative changes., • Local Marketing: Collaborate with the marketing team to develop and execute local marketing strategies, support events, and enhance brand visibility to drive footfall and sales., • Financial Management: Manage staff costs, procurement, stock control, and asset management with a relentless focus on profitability and maximizing operating profit., • Maintenance & Compliance: Work with the maintenance team to ensure boats meet safety standards and regulatory requirements., • Environmental Monitoring: Monitor weather and river conditions, making operational adjustments as needed for safety., • Stakeholder Relations: Maintain positive relationships with landlords, local authorities, and other key stakeholders that can support business growth. What We're Looking For • Proven experience in operational management with a strong sales track record, ideally in hospitality, leisure, retail, or customer-facing industries, • Demonstrated ability to coach and develop teams to achieve sales targets and drive revenue growth, • A hands-on leadership style – you lead by doing, not just delegating, and you're not afraid to jump in and sell, • Strong commercial awareness with entrepreneurial thinking – you naturally spot opportunities to increase revenue and improve profitability, • Excellent people skills – you can recruit, motivate, and develop a diverse team while holding them accountable for sales performance, • Comfort working outdoors in all weather conditions, • Problem-solving mindset with a passion for continuous improvement and innovation, • Data-driven approach to decision making – comfortable with sales metrics, conversion rates, and financial performance indicators, • Flexibility to work weekends, evenings, and peak periods as required, • Experience with boating or water-based activities is beneficial but not essential

E-Commerce Coordinator: Supporting Digital Excellence We are looking for a proactive and detail-oriented E-Commerce Coordinator to be a vital support in the operational success and continuous optimisation of our online store. You will play a critical role in ensuring a seamless customer experience, maximizing product visibility, and assisting in translating data into actionable commercial strategies. Website & Customer Experience • Ensure the optimal customer experience by managing day-to-day website performance and collaborating cross-functionally with Ecommerce, Customer Care, and Operations teams to swiftly resolve customer journey issues., • Coordinate the execution of the launch process for new collections and marketing activations, ensuring flawless execution from planning to go-live., • Manage the execution of the digital presentation of all new products, coordinating the briefing and curation of compelling assets and information., • Curate and build dynamic product and merchandising collections for seasonal launches, reflecting the brand vision and commercial goals., • Maintain the integrity of our product catalog, reviewing all live products to ensure complete and accurate features, imagery, and information (e.g., compatible collections, monogramming options, and accurate sizing)., • Strategically manage the website’s backend architecture, creating weekly collection mapping documents and deleting/redirecting unused pages to ensure the site remains clean and efficient., • Implement critical site updates actioned by the CEO/Creative Director, including new Product Listing Page (PLP) layouts, copy refinements, and blog post publication., • Execute the monitoring of our digital discoverability, proactively optimizing the website's SEO health, new content integrity, and addressing technical errors (404s/dead links) with weekly maintenance., • Support the development of the e-commerce development roadmap, from ideation and scoping to assisting with User Acceptance Testing (UAT) for new site features and enhancements. Inventory & Commercial Strategy • Maintain commercial excellence by proactively monitoring daily Shopify inventory and implementing strategic merchandising adjustments to maximize sales potential. Communicate daily inventory updates to stakeholders., • Oversee the product merchandising document to track the cross-site placement of every product style, ensuring commercial priorities are met., • Provide biweekly reports on products identified for de-merchandising, driving strategic discussions in Ecomm VM meetings., • Utilize the weekly inbound stock report from Operations to proactively enable products for Preorder and accurately update status ahead of customer notifications upon receipt of goods. Reporting & Insights • Support data-driven decision-making by assisting the Head of Ecommerce with key data extraction and analysis for critical weekly Commercial reporting., • Generate weekly visual merchandising status reports to support Best Sellers reporting and strategy for the Merchandising team., • Proactively assist the Head of Ecommerce in optimizing website and reporting processes for maximum efficiency and accuracy., • Conduct day-to-day monitoring of analytical tools, ensuring their smooth running and the integrity of the data that informs our business decisions. Skills & Experience • Shopify Proficiency: Deep platform knowledge is essential for operational excellence., • Data Upload and Catalog Proficiency: Proven experience in managing bulk data uploads for the product catalog; familiarity with the Matrixify app is a strong plus., • Data-Driven Mindset: Comfortable with data manipulation and analysis, with an aptitude for turning raw data into strategic insights., • Familiarity with SEO best practices and how to implement them to increase organic traffic., • Proficiency in Excel/Google Sheets., • Bonus Experience: Familiarity with Kalviyo and Adobe Photoshop is a plus. Benefits • A high-impact culture in a fast-paced environment with a small, cross-functional team; offering a direct opportunity to contribute and see your impact., • A vibrant and well-located office environment in the heart of central London., • Generous employee discount plus access to sample sales., • Two friendly dogs in the office, contributing to a relaxed and welcoming atmosphere., • Seasonal social events and team-building activities