Loans Agency Operations VP
5 days ago
City of London
Up to £95,000 | Hybrid Working | London About the Role We're seeking a Senior Loans Agency Operations professional to join our client’s team in a Vice President capacity working 2 days a week in the office and 3 from home. This is an exceptional opportunity for a strategic Loan Operations professional to support the Director of Loan Agency Administration, driving operational excellence across Corporate Banking loan portfolios in London and MEA regions. You'll play a pivotal leadership role in ensuring seamless day-to-day operations, managing a high-performing team, and driving continuous improvement initiatives to enhance processes, systems, and service delivery. Key Responsibilities Strategic Leadership & Team Management • Support the Director of Loan Agency Administration in delivering strategic objectives for the function, • Supervise and develop a team, ensuring adherence to processes, procedures, and quality standards, • As a member of the Leadership Team, drive consistency in operating standards across Operations, • Take an active lead in the Operations change strategy, demonstrating commitment through delivery, • Promote an inclusive, collaborative culture that breaks down silos and enhances team performance Operational Excellence & BAU Management • Ensure effective running of day-to-day loan agency operations, identifying operational issues and mitigating risk, • Oversee timely and accurate processing of drawdowns, rollovers, repayments, prepayments, guarantee bookings, transfers, new deals, and fees as Agent, • Process primary and secondary trades with accuracy and efficiency, • Monitor the group email inbox and ensure swift resolution of queries, • Ensure nostro outstandings are tightly controlled and reconciled, • Report delayed items, disputed amounts, and provide updates on outstanding investigations to the Director Stakeholder Management & Communication • Liaise with front office, lenders, and borrowers to ensure relevant approvals are obtained, • Communicate effectively with customers, relationship managers, and participant banks to ensure agency facilities are handled in accordance with loan agreements, • Maintain robust links with internal teams and demonstrate proactive problem-solving Process Improvement & Systems Enhancement • Ensure adherence to key performance indicators and Quality Assurance standards, • Work closely with technology teams to establish required system enhancements, • Drive prioritisation and plan/manage change initiatives for the function, • Assist with projects and ad hoc tasks that advance the capabilities and scope of the team, • Contribute to departmental reporting and internal controls preparation What We're Looking For Essential Qualifications & Experience • Demonstrable leadership experience in loan operations, • Detailed knowledge of loan products and comprehensive understanding of loan documentation, • Proven customer-centric career experience in banking or financial services, • Experience working as Loan Agent on syndicated facilities Key Skills & Competencies • Excellent organisational and time management abilities, • Outstanding communication skills for engaging with senior stakeholders, • Demonstrable ability to innovate, support change, and problem-solve effectively, • Collaborative nature with a track record of contributing to successful team performance, • Ability to work independently whilst maintaining robust team connections, • Proactive approach to identifying and resolving issues, • Strong proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook, Teams) Leadership Qualities • Proven ability to supervise teams and drive performance, • Strategic mindset with operational delivery focus, • Commitment to fostering an inclusive, high-performing culture, • Change management experience and ability to lead transformation initiatives What We Offer Competitive Package • Salary up to £95,000, • Hybrid working arrangement – 2 days a week in office & 3 working from home., • Leadership role within a global financial institution, • Opportunity to shape operational strategy and drive meaningful change Professional Development • Work alongside senior leadership in a strategic capacity, • Exposure to complex, high-value loan transactions across multiple jurisdictions, • Lead process improvement and technology enhancement initiatives, • Develop your leadership capabilities in a dynamic environment Additional Information Candidates must have the right to work in the UK without requiring sponsorship.